Q: What should I do if the green lamp is not lit?
A: This may be due to the plug not being correctly connected to the socket or that there is no power supply in the wall socket.
Q: Why is the appliance not able to cool?
A: One of the reasons could be that the appliance is not plugged in, there is no power in the socket of the appliance, or the temperature regulating device is in position “0”.
Q: What can I do if food in the refrigerator compartment is getting frost?
A: Sharply reducing the snowing and frost formation in the refrigerators and setting the temperature regulating device in a warmer of the two possible positions, and of course ensuring that food is not positioned too close touching the back walls.
Q: In order to still have the capability to freeze, what should I do?
A: It is important that the internal temperature of the freezer doesn't go over the -18 degrees Celsius mark, make sure to set the temperature regulator as well.
Q: In the case where there is a collector of water in the lower area of the refrigerator, what should I do?
A: There might be an obstruction in the draining tube, if this is cleaned, the problem should hopefully be solved.
Q: If I want to replace a bulb then how do I go about doing that?
A: Unplug the appliance and switch the appliance off, take off the protective cover and cover and place the bulb with another one with the same features instead.
Q: To remove the excess frost, is it okay for me to use sharp instruments?
A: No, it is inappropriate to use sharp blades as they can potentially harm the instrument hence use a soft plastic scraper instead.