Please read these operating instructions through carefully.
Please make sure you read the safety instructions on the first pages of
these operating instructions! Keep the operating instructions for future
reference. Pass them on to any future owners.
With the warning triangle and/or by means of key words (Warning!,
1
Caution!, Attention!), information is emphasized which is important
for your safety or the correct functioning of the appliance. It is essential that this information is observed.
0 This symbol guides you step by step when operating the appliance.
Next to this symbol you receive additional information and practical
3
tips on using the appliance.
Tips and information about the economical and environmentally
2
friendly use of the machine are marked with the clover.
These operating instructions contain information about how to independently solve any problems which may arise. See "Troubleshooting".
If this information is not sufficient, please contact your local Customer
Service Centre. Addresses and phone numbers can be found in the separate “Guarantee Conditions/Service Departments“ (supplied with the
appliance).
In connection with this please refer to the "Service" section.
nted on environmentally friendly paper.
Whoever thinks ecologically also acts ecologically ....
The safety standards of AEG electric appliances are in keeping with the
recognised rules of technology and the law governing the safety of
appliances. Nevertheless as a manufacturer we are committed to familiarise you with the following safety instructions:
General safety
• Repairs to the washing machine may only be carried out by qualified
personnel. As a result of incorrect repairs considerable dangers for the
user may result. Please contact our customer service department or
an authorised AEG dealer in the event of repairs being necessary.
• Never start the washing machine if the mains flex is damaged or the
control panel, work top or base area are so damaged that the inside
of the washing machine is accessible.
• Switch off the washing machine before carrying out any cleaning,
care and maintenance work! You can make totally sure by pulling the
mains plug out of the socket or - if permanently connected – by
switching off the fuse switch in the fuse box or by unscrewing the
plug fuse right out.
• Multiway plugs, joints and extension cables must not be used. There is
risk of overheating!
• Never use the flex to pull the plug out of the socket but pull the
actual plug.
• Do not spray the washing machine with a water jet – danger of an
electric shock!
• During washing programs at a high temperature, the glass of the
door heats up. Do not touch!
• Allow the suds to cool down before cleaning the pump or carrying
out emergency emptying.
• Small animals can nibble at power cables and water hoses. Electric
shock hazard and danger of damages from water!
Installation, connection and initial operation
• Please follow the separate Installation and connection instructions.
• Run the first washing cycle without washing (t / Cottons 95, with
half the amount of washing powder) to remove residues on the drum
and suds container caused during production.
5
Page 6
Safety instructions
• If the machine is delivered during the winter at freezing temperatures: store the washing machine for 24 hours at room temperature
before starting it.
Safety of children
• Often children are not aware of the dangers involved in handling
electrical equipment. Therefore please ensure they are adequately
supervised whilst the appliance is on and do not allow children to
play with the washing machine – there is a risk that the children may
lock themselves in the appliance.
• Packaging (e.g. plastic films, polystyrene) could be dangerous for children – danger of suffocation! Keep packaging away from children.
• Please make sure that children or small animals do not climb into the
drum of the washing machine.
• When disposing of the washing machine pull out the plug, cut off the
flex, dispose of the plug and remaining flex and destroy the door
lock. This hinders children from locking themselves in and endangering their lives.
Intended use
• Only use the washing machine to wash normal domestic washing. If
the washing machine is used for any other purpose or is incorrectly
used, the manufacturer adopts no liability for any damages which
may result.
• Conversions or changes to washing machines are not permitted due
to safety reasons.
• Only use washing powder which is suitable for washing machines.
Please follow the instructions of the washing powder manufacturers.
• The washing may not contain any flammable solvents.
Please observe this above all when washing prewashed laundry.
• Do not use your washing machine for dry cleaning.
• Dyes and bleaching agents may only be used if specifically permitted
by the manufacturer of these products. We cannot be held liable for
any damages.
• Please only use water from the mains. Only use rain or industrial
water if it meets the requirements of DIN1986 and DIN1988.
6
Page 7
2 Disposal
Dispose of the packaging!
Dispose of the packaging material of your washing machine correctly.
All packaging materials are environmentally friendly and can be disposed of without any danger or burnt in the refuse incinerator.
The plastic parts can be reused:
• The external plastic cover and the bags inside are made of polyethylene (marking >PE<).
• The padding is made of CFC free expanded polystyrene
(marking >PS<).
The boxes are made from recycled paper and should be returned to the
old paper collection.
Dispose of your old washing machine!
When you eventually stop using your washing machine please bring it
to the nearest recycling centre or to your dealer who will take it back
for a small fee.
2 Environmental tips
• For normally soiled washing you do not need a prewash. In this way
you can save washing powder, water and time (and not pollute the
environment!).
• The washing machine works particularly economically if you exploit
the maximum loads.
• For small quantities of washing use half to two thirds of the recommended washing powder quantity.
• By suitable pretreatment stains and a certain amount of dirt can be
removed. Then you can wash at a low temperature.
• Wash slightly soiled to normally soiled cottons with the energy saving
program.
• Often you do not need a fabric softener. Just try it! If you use a washing machine your washing will become soft and fluffy without softener.
• For medium to high water hardness (from hardness range II, see
"Washing powder and conditioners") you should use a water softener.
The washing powder can then always be measured as for hardness
area I (= soft).
Disposal
7
Page 8
The most important features of your appliance
The most important features of your
appliance
• Setting the program using the program selector, temperature selector
and type of washing buttons.
• Stain program for effectively treating stained washing.
• Energy saving program for slightly soiled to normally soiled linen.
• Maximum spin speed 1200 revolutions per minute, speed for the
final spin is automatically adapted depending on the washing program:
–t (Cottons / Linen)1200 revolutions per minute
–} (Easy Cares)1000 revolutions per minute
–Ã (Delicates)1000 revolutions per minute
–s (Woollens)1000 revolutions per minute
• Speed for the final spin can be changed to 1000, 700, or 400 revolu-
tions per minute.
• o (Rinse hold) can be added: the washing remains in the final
rinse water, it is not spun.
• Delay timer: program start can be delayed by 2, 4, 8 or 12 hours
(e.g. to times with a more economical power rate).
• Automatic load adaptation with fuzzy logic: sensor controlled
washing process, water quantity dependent on foam and load. This
ensures the best washing and rinsing results with the lowest automatically adapted water consumption.
• 4-chamber compartment for washing powder and fabric softener:
temporally delayed addition of softener, washing powder and stain
removing agent enables environmentally friendly washing and
improves the effectiveness of the detergents.
• ECO valve: ensures that the washing powder is fully exploited by
automatically closing the suds container during the wash cycle.
• Scoop ribs in the washing machine drum: ensure washing is wet fast
and equally.
• Anti-unbalance control system: for stability and smooth running.
• Extra water switch: suds cooling only or suds cooling with extra
rinse can be set.
• All-round water protection.
8
Page 9
Appliance structure
Front view
Appliance structure
Door with
handle
Control panel
Drawer for detergent
and conditioner
Outer Door
Trim cover in front
of drain pump
Emergency drain hose
Height adjustable
screw feet
Rating plate
(on the rear of the door)
9
Page 10
Appliance structure
Control panel
Final Spin Speed/Rinse Hold
Button
Program selector
Temperature selector
Program selector
The program selector defines the
nature of the washing cycle. The
various positions have the following
effect:
k (Pre Wash)
Cold pre wash prior to the main washing cycle which follows automatically
(not for s woollens).
Washing type
Button
Delay Timer
Button
On/Off Button
10
1 (Stains)
To treat very dirty or stained washing with stain remover (extended
main washing cycle, the stain remover is washed in at the optimal point
in the program, not for s woollens).
2(Main Wash)
Main washing cycle for normally soiled washing (wash – rinse/gentle
rinse – spin)
3 (Quick Wash)
Shortened main-wash cycle for lightly dirty washing.
Page 11
Appliance structure
4 (Rinse)
Separate rinse, e.g. for rinsing hand-washed fabrics (spin according to
the selected washing cycle).
5 (Gentle Rinse)
Separate rinse, separate starch, separate conditioning (one rinse, liquid
conditioner is washed w in from the compartment).
6 (Spin)
Spin after o (Rinse Hold), or separate spinning of handwashed
fabrics.
7 (Soaking)
Separate soaking (maximum 40°C), the washing is left in the soapy
water at the end (not for swoollens).
After soaking the required main washing cycle must be set, the pro-
3
gram does automatically continue.
8 (Pump Out)
Pump out the water after a o rinse hold (without spinning).
Program selector as progress indicator
The program selector serves as a program progress indicator by rotating
in a clockwise direction to the end of the program. In the case of the
1 (Stain), 2 (Main Wash) and 3 (Quick Wash) programs, the program
selector moves to a position just after 3 (Quick Wash) immediately
after program start. The program selector then indicates the progress of
the program as usual.
Temperature selector
The following temperatures can be set on the
temperature selector:
r (cold), 30, 40, 50, 60, E, 70, 80, 95
Position E (Energy Saving Program) is suita-
2
ble for lightly to normally soiled cottons;
temperature reduced to approx. 67°C.
11
Page 12
Appliance structure
Washing Type Button
The program sequence (e.g. max. possible temperature, water level, drum movement, number of
rinses, spin speed) is altered to suit the type of
washing using the washing type button.
t (Cottons/Linen)
For cottons and linen.
} (Easy-Cares)
For easy-care washing (temperature automatically
limited to a maximum of 60°C.)
à (Delicates)
For delicates (higher water level and reduced drum movement, temperature automatically limited to a maximum of 40°C).
s (Wool)
For machine-washable woollens and particularly sensitive fabrics
(higher water level and very reduced drum movement, temperature
automatically limited to a maximum of 40°C).
Final Spin Speed/o (Rinse Hold) Button
You can change the maximum speed of the final spin
using this button. When set to o (Rinse Hold) the washing is left in the last rinse water, it is not spun.
12
Delay Timer Button
You can delay the start of the washing program by 2, 4, 8,
or 12 hours using this button.
M (On/Off) Button
This button switches the washing machine on and
starts the selected program, or switches the washing
machine off.
Page 13
Drawer for detergent and conditioner
k Compartment for pre wash detergent/detergent for soaking or
water softener.
Washed in right at the start of the washing program.
l Compartment for powdered main wash detergent and, if neces-
sary, water softener.
Washed in at the start of the main washing cycle.
Appliance structure
Suction lift cap
(must be firmly
fitted)
m Compartment for stain remover.
Washed in at the optimum point in the main washing cycle when
the 1 (Stain) program is selected.
w Compartment for liquid conditioners (softener, finisher, starch).
Washed in during the last rinse.
13
Page 14
Before using your machine for the first time
Consumption values and time requirement for selected
programs
The values in the following table were calculated under standard conditions. They provide a useful guide for operation in the home.
Program
selector
2
(Main Wash)
Temper-
ature
selector
95
60
40
40
30
30s (Wool)2510.3257
Type of
washing
t
(Cottons/Linen)
t
(Cottons/Linen)
t
(Cottons/Linen)
}
(Easy-Cares)
Ã
(Delicates)
Filling
quantity in kg
5581.70130
5581.0511 8
5580.6311 8
2.5500.4392
2.5520.4382
Water
in litre
Energy
in kWh
Time in
minutes
Before using your machine for the first time
0 Slightly pull the detergent compartment out of the control panel.
0 Pour about 1 litre of water through the detergent compartment into the
washing machine.
Only once this has been done does the suds container close and the
ECO valve can function correctly.
0 Run through a wash cycle without washing (t/Cottons 95, with half
the amount of washing powder).
This removes residues on the drum and suds container caused during
production.
14
Page 15
Preparing the washing cycle
Preparing the washing cycle
Sorting out and preparing washing
• Sort out washing according to the type and care symbol (see "Types
of washing and care symbols").
• Empty the pockets.
• Remove any metal parts (paper clips, safety pins etc.).
• To prevent washing from getting damaged and forming bundles:
close zips, button up duvet covers and pillow cases, tie up loose straps
such as from aprons.
• Turn clothes made from double layer fabric inside out (e.g. anoraks,
sleeping bags).
• For knitted coloured fabrics as well as woollens and fabrics with
appliqué: turn inside out.
• Put small and delicate pieces (baby socks, tights) in a washing net, a
pillow case with zip or in larger socks.
• Handle curtains with special care. Remove metal strips or plastic fins
or tie them in a net or a bag.
We accept no liability for damages.
• Keep coloureds and whites separately in different washing cycles,
otherwise whites will turn grey.
• New coloured fabric often contains excess dyes. Wash this laundry
separately for the first time.
• Mix small and large pieces of washing! This improves the effectiveness of the wash and the washing is distributed better when spinning.
• Shake out washing before putting it into the machine.
• Unfold the washing before putting it into the drum.
15
Page 16
Preparing the washing cycle
Types of washing and care symbols
The care symbols help to choose the correct washing program. The
washing should be sorted according to the type and care symbol.
The temperature specifications in the care symbols are always maximum specifications.
Cottons I
Fabrics made of cotton and linen with this care symbol are not sensitive
towards mechanical strain and high temperatures.
The t (Cottons/Linen) program is suitable for this type of washing.
Linens G C
Fabrics made of cotton and linen with this care symbol are not sensitive
towards mechanical strain.
The t (Cottons/Linen) program is suitable for this type of washing.
Easy care washing D H
Fabrics such as finished cottons, cotton mixtures and synthetics with
this care symbol require a softer mechanical treatment.
The } (Easy Cares) program is suitable for this type of washing.
Delicates D
Fabrics such as layered fabrics, microfibres, synthetics, curtains with this
care symbol require a very gentle treatment.
The à (Delicates) program is suitable for this type of washing.
Woollens and very delicate types of washing 9 ? B
Fabrics such as wool, wool mixtures or silk with this care symbol react
very sensitively to mechanical stress.
The s (Woollens) program is suitable for this type of washing.
Woollens with 9 (wool mark) may only be washed in the washing
machine if they bear the addition "does not felt" or "suitable for
machine washing".
Fabrics with the care symbol 8 (Hand washing) or @ (Do not wash!)
may not be washed in the washing machine!
Please follow care instructions "wash separately" and "wash separately
several times"!
Washing powders and conditioners
Which washing powder and conditioner?
Only use washing powders and fabric softeners suitable for washing
machine use. As a general rule follow the instructions of the producers.
16
Page 17
Preparing the washing cycle
How much washing powder and fabric softener?
The amount to be used depends on
• the load:
If the washing powder producer does not make any specifications for
small loads, use a third less for half loads, and for very small loads only
use half of the amount of washing powder recommended for a full
load.
• the degree of soiling of the washing:
For only slightly soiled washing use less washing powder. Follow the
instructions of the washing powder producer and load.
• on the degree of hardness of the tap water:
The harder the water, the higher the dosage! You will find the quantities to use according to water hardness on the washing powder packaging.
Liquid detergent
Add liquid detergent using the measuring cup provided by the detergent industry. Please follow the instructions on the package.
Using a water softener
For a medium to high degree of water hardness (from water hardness
area II) water softener should be used. Follow the manufacturers
instructions! Then always dose detergent for hardness area I (= soft).
You can find information about the local degree of water hardness
from your water utility.
As the water softener has to be added before the main detergent (pre-
2
softening of the water), 80% of the water softener otherwise needed is
sufficient.
Specifications of water hardness
Water hardness
I soft0 - 7up to 1.3
II medium hard7 - 141.3 - 2.5
III hard14 - 212.6 - 3.8
IV very hardabove 21above 3.8
Water hardness in °dH
(degrees of German hardness)
Water hardness in mmol/ l
(Millimol per litre)
17
Page 18
Run wash cycle
Run wash cycle
Brief instructions
A washing cycle consists of the following steps:
0 Open the door, put in the washing.
0 Shut the door.
0 Add detergent/conditioner.
0 Set the correct washing program:
– Set the program on the program selector;
– Set the temperature on the temperature selector;
– Select type of washing with the type of washing buttons.
0 Press M (On/Off) button.
Washing program starts automatically after six seconds. During these
six seconds:
0 Set any delay timer if required.
0 If applicable change final spin speed/select o (Rinse hold).
You can change this setting and the temperature during the entire
washing cycle.
After the washing program has finished:
Attention! If the washing cycle ends with a o (Rinse hold), run Pump
out (position 8) or Spin (position 6) before opening the door.
0 Open the door, remove the washing.
0 Press the M (On/Off) button!
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Page 19
Run wash cycle
Fill-in the laundry
0 Before opening the door: Press and release the outer door at the top
left (top right for doors hinged on the left). Place to press:
The outer door springs open.
Open door:
0 Grasp the grip with your hand.
0 Slide the sliding button on the handle to
the left with your thumb and hold it
there.
0 Pull the door handle.
0 Fill the washing.
For maximum load see "Program Tables".
3
0 Close main door and outer door firmly.
Attention! Do not trap any washing when closing the door!
The fabrics and the machine could be damaged!
19
Page 20
Run wash cycle
Add detergent/conditioner
0 Open drawer: press in the flap on the drawer so
as to be able to grasp the handle, pull the
drawer out.
0 Fill in detergent/conditioner.
For notes on detergents and conditioners see
3
"Washing powders and conditioners".
k Pre wash detergent/detergent for soaking
for additional programk (Pre Wash)/7 (Soaking),
or water softener
l Powdered main wash detergent
(If you use water softener and need the compartment k for
detergent for pre washing/soaking, put the water softener on
top of the main wash detergent in the l compartment.)
m Stain remover (only with the 1 / stain program)
w Liquid conditioner (softener, finisher, starch).
Attention! Fill the compartment at the most up to the MAX
mark. Thick liquid detergents are eventually diluted up to the
MAX mark, powdered starch is dissolved.
0 Push in the compartment quite inside.
20
Page 21
Set the washing program
Suitable program and correct temperature for the respective type of
3
washing, see "Program Tables."
Set the washing program
Attention! Program selector may only
be rotated clockwise!
0 Set the program selector to the desired
washing program.
Set the temperature
0 Set the temperature selector to the desired
temperature.
Run wash cycle
0 Choose the washing type
– The display for the chosen washing type
illuminates.
– To change the selection press another button.
21
Page 22
Run wash cycle
Start the washing program, set the delay timer and final
spin speed
0 Check whether the water tap is opened.
0 Switch on the washing machine: Press the M (On/Off) button.
– The washing program starts automatically after six seconds.
– During these six seconds you can set a time delay to postpone the
start of the program.
– As soon as the door is locked (max. 15 seconds after the start)
the M (On/Off) indicator illuminates.
In the case of the 1 (Stain), 2 (Main Wash) and 3 (Quick Wash) pro-
3
grams, the program selector moves to a position just after 3 (Quick
Wash) immediately after program start. The program selector then indicates the progress of the program as usual.
0 Set the delay timer if necessary (delays the start of the pro-
gram): press the delay timer button as many times as necessary until the indicator lamp for the desired delay
illuminates.
– The time remaining until start of the program is displayed
(in the following steps: 12, 8, 4, 2 hours).
– During the delay period you can open the door to add
washing.
– To change or cancel the time delay: press the button as many times as
necessary until the indicator lamp for the desired delay time illuminates. If no indicator lamps are left illuminated, the washing program
is started.
0 Reduce the spin speed for the final spin if necessary/o
select (Rinse Hold):
Press the Final Spin Speed/o (Rinse Hold) button as
many times as necessary until the desired final spin speed
(or o/Rinse hold) is displayed.
If o (Rinse Hold) is chosen the washing is left in the last
rinse water, it is not spun.
22
Page 23
Run wash cycle
During the washing program
You can at any time
– alter the setting of the final spin speed,
– Choose o (Rinse Hold),
– Change the temperature setting.
Other settings cannot be altered.
To stop the washing program early:
0 Press the M (On/ Off) button.
0 Turn the program selector in a clockwise direction to 8 (Pump Out).
0 Press the M (On/Off) button again.
If washing cycle is completed/remove the washing
The washing program is finished when the M (On/Off) button
indicator lamp extinguishes.
After a Rinse Hold the water must be pumped out first or the washing
spun:
0 Either the press the Final Spin Speed/ o (Rinse Hold) button as many
times as necessary until the indicator lamp for the desired spin speed
illuminates,
or
turn the program selector in a clockwise direction to 6 (Spin) (washing
is spun according to the program just completed),
or
turn the program selector in a clockwise direction to 8 (Pump Out)
(water is pumped out).
0 Open outer door and main door.
0 Remove the washing.
0 Switch the washing machine off by pressing the M (On/Off) button.
0 Close the water tap.
0 Pull out the detergent compartment a little bit, so that it can dry out.
Leave door slightly open so that the washing machine can ventilate.
23
Page 24
Program tables
Program tables
Washing
In the following not all possibilities, but only the ones used most often
and which are most useful are listed.
Type of
washing,
care symbol
Linen
I
Cottons
GC
Easy cares
HD
Delicates
D
Woollens
9? B
1) A 10 l bucket holds about 2.5kg of dry washing (cottons).
2) Woollens with the wool mark may only be washed in the machine if they bear
2
the addition "does not felt" or "suitable for washing machine".
max. load
(dry weight)
5kg
5kg
2.5kg
2.5kg
(or 15-20m
curtains)
2kg
Program selector
1
2 Main wash95
k Pre wash95
1 Stain95
3 Quick wash95
Energy saving
program:
2 Main wash
k Pre wash
2 Main wash
k Pre wash
1 Stain
3 Quick wash
2 Main wash
k Pre wash
1 Stain
3 Quick wash
2 Main wash
k Pre wash
2
1 Stain
3 Quick wash
2 Main wash
3 Quick wash
Tempe-
rature
selector
E
E
30-60
30-60
r
(cold) up
to 40
r
(cold) up
to 40
Type of
washing
buttons
t
Linen/Cottons
t
Linen/Cottons
}
Easy cares
Ã
Delicates
s
Woollens
24
Page 25
Separate soak
Program tables
Type of
washing
Linen/
Cottons
Easy cares2.5kg
Delicates2.5kg
Max. load
(dry weight)
5kg
Program selector
7 (Soaking)
Temperature
selector
r (cold)
up to 40
t
Linen/Cottons
}
Easy cares
Ã
Delicates
Separate fabric softening/starching/impregnating
Type of washing
Linen/Cottons5kg
Easy cares2.5kg} Easy cares
Delicates2.5kgà Delicates
Woollens2kgs Woollens
Max. load
(dry weight)
Program
selector
5 (Conditioner)
Type of washing
buttons
t Linen/Cottons
Separate rinse
Type of
washing
buttons
Type of washing
Linen/Cottons5kg
Easy cares2.5kg} Easy cares
Delicates2.5kgà Delicates
Woollens2kgs Woollens
Max. load
(dry weight)
Program
selector
4 (Rinse)
Type of washing
buttons
t Linen/Cottons
25
Page 26
Program tables
Separate spin
Type of washing
Linen/Cottons5kg
Easy cares2.5kg} Easy cares
Delicates2.5kgà Delicates
Woollens2kgs Woollens
Max. load
(dry weight)
Program
selector
6 (Spin)
Type of washing
buttons
t Linen/Cottons
26
Page 27
Cleaning and caring
Cleaning and caring
In daily use
0 After the program has finished pull out the detergent compartment a
little so that it can dry out.
0 Only lean the door to after washing so that the washing machine is
aerated from the inside and can dry out.
0 Close the tap.
Control panel
Attention! Do not use household furniture polish or aggressive deter-
gents to clean the panel and operating parts
0 Wipe over the operating panel with a damp cloth. Only use warm
water.
Detergent compartment
Now and again the detergent compartment should be cleaned.
0 Pull out the detergent compartment as far as it will go.
0 Remove the detergent compartment by pulling heftily.
0 Remove the suction cap.
0 Clean the suction cap under running
water.
27
Page 28
Cleaning and caring
0 Clean the separate compartments with
warm water from the back. A bottle
brush is a useful help here.
0 Push on the suction cap until the stop,
so that it is sitting tightly.
0 Clean the entire detergent compart-
ment inside area with a brush.
0 Insert the detergent compartment into the guides and push it in.
Washing machine drum
The washing machine drum is made from rust-free stainless steel. Rusty
foreign bodies in the washing can cause rust deposits on the drum.
Attention! Do not clean the stainless steel drum with descaling agents
containing acids, scouring agents containing chlorine or iron or steel
wool. Our customer service department has suitable agents available.
0 Remove rust deposits on the drum with a stainless steel cleansing
agent.
Door
0 Regularly check if there are deposits or foreign bodies in the rubber
sleeve behind the door and remove them if applicable.
Precautionary measures in the event of a risk of frost
Damages caused by frost are not covered by the warranty! If the wash-
3
ing machine is in a room with a risk of freezing, in the event of a risk of
freezing, an emergency emptying has to be done (see "Executing an
emergency emptying"). Additionally:
0 Unscrew the inlet hose from the tap and place it on the floor.
28
Page 29
What to do if…
The somewhat different, in comparison to older
3
washing machines, whistling noise during spinning is
due to the modern drive system.
Trouble Shooting
In the case of a malfunction try to solve the problem with the aid of
the notes given here. If you call in customer service to resolve one of
the malfunctions listed here, or an error in operating the machine, the
customer service engineer’s visit is not cost free, even during the period
of guarantee.
MalfunctionPossible CauseRemedy
What to do if…
Washing machine does
not work.
The machine does not
take in water.
Washing machine
vibrates during operation or is unstable.
Mains plug is not plugged in. Insert mains plug.
House fuse is defective.Replace fuse or reset.
Main door is not closed
properly.
Tap is closed.
Sieve in the threaded fitting
on the water inlet hose is
blocked.
The height adjustable feet
are not correctly adjusted.
There is only very little washing in the drum (e.g. only a
towelling dressing gown).
Water could not be completely pumped out prior to
spinning because
– drain hose is kinked or
– drain pump is blocked.
Unscrew the hose from the
tap, remove the sieve and
clean under running water
Adjust the feet as per the
installation and connection
instructions.
This does not impair the
function.
Check the drain hose and, if
necessary, remove any kinks
or clean the drain pump and
remove any foreign bodies
from the pump housing as
necessary.
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Page 30
What to do if…
MalfunctionPossible CauseRemedy
Excessive foaming during the main wash.
Water runs out from
under the washing
machine.
Softener is not washed
in, compartment for
conditioner is full with
water.
Appliance does not
spin, water in the
drum.
Washing is not spun
properly, water is still
visible in the drum.
It is not possible to
open the main door.
Rinse water is cloudy.
Probably too much detergent
was used
Threaded fitting on the
water inlet hose is leaking.
Drain hose is leaking.
drain pump cover is not
closed properly.
Washing is trapped in the
main door.
Suction cap in the conditioner compartment is not
correctly positioned or is
blocked.
o (Rinse Hold) selected.o Deselect (Rinse Hold).
Soaking program is
finished.
Drain hose is kinked.Remove kink.
Maximum pump head (drain
height 1m above the floor
on which the machine is
standing) is exceeded.
drain pump is blocked.
In the case of siphon connection: siphon is blocked.
Program is not yet finished
(On/Off indicator lamp is
illuminated).
This is probably due to a
detergent with a high silica
content.
Dose detergent exactly in
accordance with the manufacturer’s instructions.
Tighten the water inlet hose
Check drain hose and if necessary, replace.
Close cover properly.
Stop program, remove washing from the door, start a
new program.
Clean detergent
drawer, place suction cap
firmly in position.
Pump out the water and set
the main wash cycle as
desired.
Please contact customer
service who have a retrofit
kit for pumping to heights of
greater than 1m.
Switch off the machine and
unplug from the mains, clean
the drain pump.
Clean siphon.
Wait until the On/ Off indicator lamp extinguishes.
No negative impact on rinsing results, possibly use liquid detergent.
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What to do if…
MalfunctionPossible CauseRemedy
Program selector skips
k (Pre Wash).
Program selector stops
at 7 (Soaking).
Stain remover is not
washed in.
k (Pre Wash) combined
with s (Wool).
Soaking combined with
s (Wool).
1 (Stain) combined with
s (Wool).
k (Pre Wash) cannot be
combined with s (Wool).
Soaking cannot be combined with s (Wool).
1 (Stain) cannot be combined with s (Wool).
If the washing results are not satisfactory
If the washing is grey and there is a build up of scale in the drum
• Too little detergent was used.
• The wrong detergent was used.
• Particularly soiled areas were not pre treated.
• Program or temperature were not set correctly.
• When using component detergents, the individual components were
not used in the correct proportions.
If there are still grey stains on the washing
• Washing soiled with ointments, grease or oils was washed with too
little detergent.
• Too low a temperature was used for washing.
• A common cause is that softener – particularly that in concentrated
form – has got onto the washing. Wash out any such spots as quickly
as possible and use that particular softener carefully.
If foam is still visible at the end of the last rinse
• Modern detergents can cause foaming even in the last rinse. The
washing is however sufficently rinsed.
If there are white remnants on the washing
• This is an insoluble material contained in modern detergents.
This is not the result of unsatisfactory rinsing.
Shake or brush the washing. Perhaps you should turn the washing
inside out before washing in future. Reconsider choice of detergent,
possibly use liquid detergent.
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What to do if…
Perform emergency drain
1 Warning! Switch off the washing machine before performing an emer-
gency drain!
If the washing machine no longer pumps out the water an emergency
drain must be performed.
Caution! The water which runs out of the emergency drain hose can be
hot. There is a danger of scolding! Before performing an emergency
drain, first allow the water to cool down!
0 Have a flat container on hand to catch the water.
0 Lift the rotating toggle from the housing
base and turn a quarter of a turn in an anticlockwise direction until it can be removed
from the housing base.
0 Pull out the rotating toggle with the
emergency drain hose.
0 Place the container under the hose.
Rotating Toggle
0 Detach the emergency drain hose from the
rotating toggle.
The water runs out. Depending on the
amount of water, it may be necessary to
empty the container several times. Temporarily close the emergency drain hose in
between with the rotating toggle.
When the water is completely drained:
0 Press the rotating toggle firmly into the emergency drain hose.
0 Push in the rotating toggle with the emergency drain hose and tighten
by turning a quarter of a turn in a clockwise direction.
The ECO valve does not function when the machine has been fully
3
drained. Therefore add approx. 1litre of water before the next wash
(pour in through the detergent drawer).
32
Emergency Drain
Hose
Page 33
What to do if…
Clean drain pump
1 Warning! Switch the washing machine off and unplug from the mains
before cleaning the drain pump!
0 First perform an emergency drain (see "Perform Emergency Drain"
section above).
0 Take hold of the trim cover by the tab and
pull off.
0 Put a cloth on the floor in front of the drain
pump cover. Some water may run out.
0 Unscrew the cover of the drain pump in an
anti-clockwise direction and remove.
Trim Cover
0 Remove foreign bodies from the pump
housing.
0 Check whether it is possible to turn the pump
impeller. (Jerky pump movement is normal.) If
it is not possible to turn the impeller, contact
customer service.
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Page 34
What to do if…
0 Replace cover (insert stud on the cover into
the guide slot) and tighten in a clockwise
direction.
0 Press the rotating toggle firmly into the
emergency drain hose.
0 Push in the rotating toggle with the emer-
gency drain hose and tighten by turning a
quarter of a turn to the left.
0 Replace the trim cover.
34
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What to do if…
Water cooling or an additional rinse is necessary
The washing machine is set up for extremely low water consumption. It
can, however, be necessary to cool down the water prior to pumping
out in order to avoid damage to plastic waste pipes (water cooling).
For people who suffer from an allergy to detergents, it can be useful to
rinse with more water (additional rinse). This can be adjusted using the
More Water Switch:
Position 1: Water Cooling
The water is cooled prior to pumping out at the end of the main washing cycle (by adding cold water). This setting is only effective for
t (Cotton/Linen) with a temperature of over 40 °C.)
Position 2: Water Cooling with Additional Rinse
The water is cooled as for position 1, in addition (except for s/Wool)
an additional rinse is performed.
As supplied the More Water Switch is set to position 0.
The duration of the program and water consumption are increased by
3
water cooling and the additional rinse.
Make the adjustment:
0 Pull out the detergent drawer until the More
Water Switch is accessible in the frame on the left.
0 Set the More Water Switch to
1 (water cooling) or
2 (water cooling and additional rinse).
35
Page 36
Technical data
Technical data
Height x width x depth85x60x60cm
Depth with the door opened 114cm
Height adjustability approx. +10/-5mm
Empty weightapprox. 85kg
Full load (depending on the program)max. 5kg
Area of applicationhousehold
Drum speed when washing max. 53rpm
Drum speed when spinningsee rating plate
Water pressure1-10bar
(=10–100N/cm
This appliance complies with the following EC directives:
;
• 73/23/EEC of 19/2/1973 ’Low voltage directive’
• 89/336/EEC of 3/5/1989 ’EMC directive’ including the
Modification directive 92/31/EEC
Power supply
2
= 0.1–1.0MPa)
-1
Please refer to the rating plate for specifications about the power supply. The nominal voltage stated on the rating plate and type of current
must be identical with the nominal voltage and type of current at the
point of installation. Also refer to the rating plate for the fuse required.
Information for the electrician
When connecting the appliance without a plug, care must be taken
that this is done correctly. Please follow the relevant information in the
"Installation and connection instructions" section.
For appliances with variable voltage settings, the switch-over diagram
can be found on the cover of the connection box at the back of the
appliance.
36
Page 37
Service
.
In the chapter "Troubleshooting" some disturbances have been summarised, which you can solve yourself. If you do not find any helpful information there, please contact your local Customer Service Centre.
Addresses and phone numbers can be found in the separate “Guarantee
Conditions/Service Departments“ (supplied with the appliance).
Be well prepared before you phone. This facilitates the diagnosis and
the decision as to whether a customer service visit is necessary. With
our checklist you can gather important information before making
your call:
Make a note of the PNC number and the S number. They are both on
the rating plate behind the door of your washing machine.
PNC......................
S no......................
If possible establish:
• How is the disturbance evident?
• Under what circumstances does
the disturbance occur?
Service
When do you incur costs even during the warranty period?
– if you could have solved the disturbance yourself with the help of the
Troubleshooting table (see section "Troubleshooting "),
– if the customer service engineer has to make several journeys because
he did not receive all the necessary important information before his
visit and now e.g. has to fetch spares. You can avoid these extra trips
by preparing your telephone call properly in the way described above