AEG-Electrolux FM4863K-AN 75Q User Manual

FM4863K-AN

User manual Induction wok

2

The followi

1

Dear Customer

Thank you for choosing one of our high-quality products.
With this appliance you will experience the perfect combination of functional
design and cutting edge technology.
Convince yourself that our appliances are engineered to deliver the best per­formance and control - indeed we are setting the highest standards of excel­lence.
In addition to this you find environmental and energy saving aspects as an inte­gral part of our products.
To ensure optimal and regular performance of your appliance please read this
instruction manual carefully. It will enable you to navigate all processes perfect­ly and most efficiently.
To refer to this manual any time you need to, we recommend you to keep it in a
safe place. And please pass it to any future owner of the appliance.
We wish you much joy with your new appliance.

ng symbols are used in this user information:

Warning! This must be read! Important advice for the safety of persons and
information on avoiding damage to the appliance

3 General information and advice

2 Information on environmental protection

z Dangerous voltage

Contents

Operating Instructions 4

Safety instructions 4

Description of the Appliance 6

Cooking surface layout 6
Control panel layout 6

Touch Control sensor fields 7
Displays 8
Residual heat indicator 8
Accessories 8

Operating the appliance 9

Switching the appliance on and off 9
Setting the heat setting 9
Switching the power function on and off 9
Using the child safety device 10
Using the timer 11
Automatic switch off 13

Tips for cooking with the wok 14

Cookware for the induction wok 15
Methods of preparation in the wok 16

Cleaning and Care 17

3Contents

What to do if … 18

Disposal 19

Installation Instructions 20

Safety instructions 20

Assembly 21
Installing more than one Frontline hob 23

Rating Plate 27

Guarantee/Customer Service 28

Service and Spare Parts 31

Operating Instructions4

Operating Instructions

1 Safety instructions

Please comply with these instructions. If you do not, any damage resulting is not
covered by the warranty.

Correct use

• This appliance is not intended for use by children or other persons whose
physical, sensory or mental capabilities or lack of experience and knowledge
prevents them from using the appliance safely without supervision or instruc­tion by a responsible person to ensure that they can use the appliance safely.

• Do not leave the appliance unattended during operation.

• This appliance should be used only for normal domestic cooking and frying of

food.

• The appliance must not be used as a work surface or as a storage surface.

• Additions or modifications to the appliance are not permitted.

• Do not place or store flammable liquids, highly inflammable materials or fusi-

ble objects (e.g. plastic film, plastic, aluminium) on or near the appliance.

Children’s safety

• Small children must be kept away from the appliance.

• Only let bigger children work on the appliance under supervision.

• To avoid small children and pets unintentionally switching the appliance on,

we recommend activation of the child safety device.

General safety

• The appliance may only be installed and connected by trained, registered
service engineers.

• Built-in appliances may only be used after they have built in to suitable built­in units and work surfaces that meet standards.

• In the event of faults with the appliance or damage to the glass ceramic
(cracks, scratches or splits), the appliance must be switched off and discon­nected from the electrical supply, to prevent the possibility of an electric
shock.

• Repairs to the appliance must only be carried out by trained registered service
engineers.

5Safety instructions

Safety during use

• Overheated fats and oils can ignite very quickly. Warning! Fire hazard!

• Risk of burns! Fat or oil added to a pan which has already been heated ignites

very quickly and can spit.

• There is the risk of burns from the appliance if used carelessly.

• Remove stickers and film from the glass ceramic.

• Cables from electrical appliances must not touch the hot surface of the appli-

ance or hot cookware.

• Switch cooking zone off after every use.

• Users with implanted pacemakers should keep their upper body at least 30 cm

from induction cooking zones that are switched on.

• Risk of burns! Do not place objects made of metal, such as knives, forks,
spoons and saucepan lids on the cooking surface, as they can get hot.

• Risk of fire! Do not place any paper, cardboard, cloth, etc. between glass ce­ramic niche and wok pan.

Safety when cleaning

• For cleaning, the appliance must be switched off and cooled down.

• For safety reasons, the cleaning of the appliance with steam jet or high-pres-

sure cleaning equipment is not permitted.

How to avoid damage to the appliance

• The glass ceramic can be damaged by objects falling onto it.

• The edge of the glass ceramic can be damaged by being knocked by the cook-

ware.

• Objects that melt and things that boil over can burn onto the glass ceramic
and should be removed straightaway.

• Do not use cooking zone with empty cookware or without cookware.

• The ventilation gap of 5mm between the worktop and front of the unit un-

derneath it must not be covered.

Description of the Appliance6

Description of the Appliance

Cooking surface layout

300 mm

Frontline strip

Control panel layout

Wok niche 2300W
with power function
3200W

Control panel

Child lock pilot light

Heat setting

indicator

Heat setting 6 /
power function

Child lock

Timer indicator

Timer

Timer selection

Heat setting

indicator

On/Off pilot light

On/Off

Heat setting selection

7Description of the Appliance

Touch Control sensor fields

The appliance is operated using Touch Control sensor fields. Functions are con­trolled by touching sensor fields.
Touch the sensor fields from above, without covering other sensor fields.

Sensor field Function

On / Off To switch the appliance on and off
Increase settings To increase heat settings
Reduce settings To reduce heat settings

Timer Timer selection

Increase settings To increase Timer time
Reduce settings To reduce Timer time

Child lock Locking control panel for children

Power Switching the power function on and

off

Heat setting 6 Set heat setting 6 immediately

Description of the Appliance8

Displays

Display Description

Cooking zone is switched off
Keep warm setting Keep warm setting is set

- Heat settings Heat setting is set
Fault Malfunction has occurred
Pan detection Cookware is unsuitable or too small or

no cookware has been placed on the

cooking zone
Residual heat Cooking zone is still hot
Child safety device Child safety device is engaged
Power Power function is switched on
Automatic switch off Switch off is active.

Residual heat indicator

1 Warning! Risk of burns from residual heat. After being switched off, the cook-

ing zones need some time to cool down. Look at the residual heat indicator .

3 Residual heat can be used for melting and keeping food warm.

Accessories

Wok pan (supplied)

• 390 mm, 6 litres

• With 2 handles

• WOK P 6.0 stainless steel

Operating the appliance

9Operating the appliance

3

Only use a wok pan that is suited to this appliance.

Switching the appliance on and off

Control panel Display Pilot light

To switch on touch for 2 seconds / lights up
To switch off touch for 2 seconds / none goes out

3 After switching on, within approx. 10 seconds a heat setting or a function must

be set, otherwise the appliance automatically switches itself off.

Setting the heat setting

Control panel Indicator

To increase Touch to
To decrease Touch to
To switch off Touch and at the same time

Switching the power function on and off

The power function makes more power available to the induction cooking
zones, e.g. to bring a large quantity of water to the boil quickly.
The power function is activated for 10 minutes. After that the induction cooking
zone automatically switches back to heat setting 9.

Control panel Display left Display right

To switch on Touch
To switch off Touch goes out 9

Touch goes out 9

Operating the appliance10

Using the child safety device

The child safety device prevents unintentional use of the appliance.

Switching on the child safety device

Step Control panel Display/Signal

1. Switch on appliance. (Do not set a

heat setting.)

2. Touch for 4 seconds
Appliance switches off. The child safety device is switched on

Deactivating the child safety device

Step Control panel Display/Signal

1. Switch appliance on

2. Touch for 4 seconds 0 lights up

Appliance switches off. The child safety device is switched off.

Overriding the child safety device

The child safety device can be released in this way for a single cooking session; it
remains activated afterwards.

Step Control panel Display/Signal

1. Switch on the appliance

2. Touch and at the same time / acoustic signal

Until the appliance is next switched off, it can be used as normal.

11Operating the appliance

Using the timer

Two functions are possible:

Function Condition Outcome after time

has elapsed

Safety cut-out When a heat setting is set acoustic signal

0 lights up

Cooking zone switches

off

Countdown timer When cooking zones are

not used

acoustic signal

0 lights up

3 If a heat setting is set in addition to a countdown timer that is set, the count-

down timer becomes a safety cut-out. The cooking zone is switched off after the
time set has elapsed.

Setting the time

Step Control panel Display

1. Touch Pilot light flashes

2. Touch or 0 to 99 minutes

The pilot light lights up.
The time is set.
The time counts down to 0.

Switching timer function off

Step Control panel Display

1. Touch Pilot light flashes

2. Touch The remaining time counts down to 0.

The pilot light goes out.
The timer function is switched off.

Operating the appliance12

Changing the time

Step Control panel Display

1. Touch Pilot light flashes

2. Touch or 01 to 99 minutes

The pilot light lights up.
The time is set.
The time counts down to 0.

Switching off the acoustic signal

Step Control panel field Acoustic signal

1. Touch Acoustic signal to acknowledge.

Acoustic signal stops.

Automatic switch off

Cooking surface

• If after switching on the cooking surface, a heat setting is not set within ap-

prox. 10 seconds, the cooking surface automatically switches itself off.

• If the cooking zone is switched off, the cooking surface automatically switch-

es itself off after approx. 10 seconds.

Induction cooking zones

• In the case of overheating (e.g. when a saucepan boils dry) the cooking zone

automatically switches itself off. is displayed. Before being used again, the
cooking zone must be set to

• If cookware that is not suitable is used, lights up in the display and after 2

minutes the indicator for the cooking zone switches itself off.

• If the cooking zone is not switched off after a certain time, or if the heat set-

ting is not modified, the cooking zone switches off automatically. is dis­played. Before being used again, the cooking zone must be set to

Heat setting Switches off after

v, 1 - 2 6 hours
3 - 4 5 hours
5 4 hours
6 - 9 1.5 hours

13Operating the appliance

0 and cooled down.

0.

Tips for cooking with the wok14

Tips for cooking with the wok

The induction wok is eminently suitable for preparing “á la minute” dishes, in
particular Chinese specialities. The food is continuously turned during the short
frying time. The induction heating system means that in the wok you can cook
extremely quickly and at high heat. As a result meat and fish remain succulent
and vegetables retain colour, taste and vitamins.

1 Take care! Risks of burns from overheated fats and oils.

The induction wok has – especially at heat setting 7 and above – a high power
with extremely fast reaction time. Fat and oil overheat very quickly. When it
starts to smoke, it is too hot.
When cooking with fat or oil do not leave the appliance unattended.

3 The frying temperature can be estimated by testing with a wooden spoon. Hold

the handle of a wooden spoon in the hot fat:

– If small bubbles rise to the surface, the frying temperature has been reached.
– If there are no bubbles, the frying temperature has not yet been reached.

3 Information on acrylamides

According to the latest scientific knowledge, intensive browning of food, espe­cially in products containing starch, can constitute a health risk due to acryla­mides. Therefore we recommend cooking at the lowest possible temperatures
and not browning foods too much.

Handling the wok

• Place the wok pan into the wok niche carefully. If handled carelessly, the han-

dle can hit the glass ceramic surface and damage it.

• Do not shake the wok pan while it is in the wok niche. The glass ceramic sur-

face can be scratched or damaged by the handle.

15Tips for cooking with the wok

Cookware for the induction wok

Suitability test

Cookware is suitable for induction cooking, if …

• ... a little water on an induction cooking zone set to heat setting 9 is heated

very quickly.

• ... a magnet sticks to the bottom of the cookware.

3 The cookware can make noises while working on induction cooking zones. These

noises are not a fault in the appliance and do not affect operation in any way.

1 Safe operation of the appliance in accordance with EN60335 can only be guar-

anteed with the wok pan supplied with it. Cookware with a flat bottom must not
be used.

Tips for cooking with the wok16

Methods of preparation in the wok

Stir frying

• Wok is swirled with oil.

• Ingredients cut into small pieces, including sauces and seasonings, are quickly

fried over a high heat while continuously being stirred.

• Due to the extremely short cooking time the ingredients should be ready be-

fore you start cooking.

• Start with the ingredients with the longest cooking time.

• Very healthy method of preparation.

• Vegetables retain their own taste and colour and remain nice and crunchy.

• Small pieces of meat remain tender.

Deep frying

• Very small drop in temperature.

• Low oil consumption.

• Due to the constant temperature the fried food does not absorb much fat.

• Meat, fish, potatoes, vegetables, etc. retain an even colour and crust and

therefore the typical taste.

• Only use fats that are specially intended for deep frying.

Poaching / Whipping

• Special cooking process.

• Induction wok is very suitable.

• Curved shape of the wok is extremely suitable for whipping up custards,

sabayons, butter sauces, fatless sponge or parfait mixtures without a bain
marie at 65° C to 80° C.

Simmering

• Boiling: Cooking at boiling point (bubbling), e.g. spaghetti.

• Simmering: Cooking just under the boiling point (not bubbling), e.g. dump-

lings

Stewing

• Cooking in its own juice, or possibly with the addition of a little fat and other

liquid.

• Cooking high water content food such as vegetables, fish and fruit with a lid

on over moderate heat, to retain flavours.

Steaming

• Very gentle method of preparation.

• A high level of the food’s nutrient content and colour are retained.

Cleaning and Care

17Cleaning and Care

1

Take care! Risk of burns from residual heat.

1 Warning! Sharp objects and abrasive cleaning materials will damage the appli-

ance. Clean with water and washing up liquid.

1 Warning! Residues from cleaning agents will damage the appliance. Remove

residues with water and washing up liquid.

Cleaning the appliance after each use

1. Wipe the appliance with a damp cloth and a little washing up liquid.

2. Rub the appliance dry using a clean cloth.

Removing deposits

1. Place a scraper on the glass ceramic surface at an angle.

2. Remove residues by sliding the blade over the surface.

3. Wipe the appliance with a damp cloth and a little washing up liquid.

4. Rub the appliance dry using a clean cloth.

Remove

Type of dirt

sugar, food containing sugar yes ---

plastics, tin foil yes ---

limescale and water rings --- yes

fat splashes --- yes

shiny metallic discolouration --- yes

immedi-

ately

when the appliance has

cooled down

using

a scraper*

cleaner for glass ceram-

ic or stainless steel*

*Scrapers and cleaners for glass ceramic and stainless steel can be purchased in specialized shops

3 Remove stubborn residues with a cleaner for glass ceramic or stainless steel.
3 Scratches or dark stains on the glass ceramic that cannot be removed do not

however affect the functioning of the appliance.

Removable Frontline strip

The aluminium Frontline strip fastens on by means of magnets. It is easy to re­move by hand and can be cleaned with detergent. Please do not use any scour­ing agents or sponges that scratch. Do not clean the strip in the dishwasher.

What to do if …18

What to do if …

Problem Possible cause Remedy

The cooking zone cannot be
switched on or is not operat­ing

The residual heat indicator is
not displaying anything

Power function cannot be
switched on

lights up Unsuitable cookware Use suitable cookware

and number are displayed Electronics fault Disconnect the appliance from

It is very hard to adjust the
heat settings

More than 10 seconds have
passed since the appliance was
switched on

The child safety device is
switched on

Several sensor fields were
touched at the same time

Automatic switch off has been
triggered

The cooking zone was only on
for a short time and is there­fore not hot

The Power function function
has already been activated
several times quickly one after
the other

No cookware on the cooking
zone

Potential differences Do not touch the pan handle

Switch the appliance on again.

Deactivate child safety device
(See the section “Child safety
device”)

Only touch one sensor field

Remove any objects (pan,
cloths, etc.) that are lying on
the control panel. Switch ap­pliance on again

If the cooking zone is sup­posed to be hot, call the Cus­tomer Service Department.

Let cooking surface cool down.

Put cookware on zone

the electrical supply for a few
minutes (Take the fuse out of
the house’s wiring system)
If after switching on again,
is displayed again, call the cus­tomer service department

when setting the heat settings
and do not position over the
control panel.

If you are unable to remedy the problem by following the above sugges­tions, please contact your dealer or the Customer Care Department.

1 Warning! Repairs to the appliance are only to be carried out by qualified service

engineers. Considerable danger to the user may result from improper repairs.

3 If the appliance has been wrongly operated, the visit from the customer service

technician or dealer may not take place free of charge, even during the warranty
period.

Disposal

19Disposal

2

Packaging material

The packaging materials are environmentally friendly and can be recycled. The
plastic components are identified by markings, e.g. >PE<, >PS<, etc. Please dis­pose of the packaging materials in the appropriate container at the community
waste disposal facilities.

2 Old appliance

The symbol W on the product or on its packaging indicates that this product

may not be treated as household waste. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and electronic equip­ment. By ensuring this product is disposed of correctly, you will help prevent po­tential negative consequences for the environment and human health, which
could otherwise be caused by inappropriate waste handling of this product. For
more detailed information about recycling of this product, please contact your
local city office, your household waste disposal service or the shop where you
purchased the product.

Installation Instructions20

Installation Instructions

1

Safety instructions

Warning! This must be read!
The laws, ordinances, directives and standards in force in the country of use are
to be followed (safety regulations, proper recycling in accordance with the regu­lations, etc.)
Installation may only be carried out by a qualified electrician.
The minimum distances to other appliances and units are to be observed.
Anti-shock protection must be provided by the installation, for example drawers
may only be installed with a protective floor directly underneath the appliance.
The cut surfaces of the worktop are to be protected against moisture using a
suitable sealant.
The sealant seals the appliance to the work top with no gap.
Avoid installing the appliance next to doors and under windows. Otherwise hot
cookware may be knocked off the rings when doors and windows are opened.

z Risk of injury from electrical current.

• The appliance must be free of voltage when installing and uninstalling.

• Observe connection schematic.

• Observe electrical safety rules.

• Ensure anti-shock protection through correct installation by a qualified in-

staller.

• The appliance must be connected to the electrical supply by a qualified elec-

trician.

z Risk of injury from electrical current.

Loose and inappropriate plug and socket connections can make the terminal
overheat.

• Have the clamping connections correctedly installed by a qualified electrician.

• Use strain relief clamp on cable.

• This appliance’s mains cable is fixed directly to the board. If the mains cable is

damaged, it must only be replaced by a qualified ecletrician or our Customer
Care Department.

• This appliance’s mains cable must be a special cable (type H05BB-F Tmax 90°;

or higher). The latter is available from the Customer Care Department.

A device must be provided in the electrical installation which allows the appli­ance to be disconnected from the mains at all poles with a contact opening
width of at least 3 mm.
Suitable isolation devices include line protecting cut-outs, fuses (screw type fus­es are to be removed from the holder), earth leakage trips and contactors.

Assembly

21Assembly

Assembly22

Installing more than one Frontline hob

Additional parts: cross bar(s), heat resistant silicon, rubber block, shaving blade.

3 Only use special heat-resistant silicon.

Cut-out section

Distance from the wall: at least 50 mm
Depth:490 mm
Width: The widths of all appliances to be built-in are added together, minus 20

mm (see also “Overview of all appliance widths”)
Example:

23Installing more than one Frontline hob

Installing more than one appliance

1. Work out the size of the cut-out section and saw it out.

2. Remove Frontline strip from the appliances by hand (magnetic fastening).

3. Lay the appliances one at a time on something soft (for example a blanket) with

the underside facing upwards.

4. Screw / clip fixing plates / retaining grips into the appropriate holes in the pro­tective boxes.

Installing more than one Frontline hob24

5. Place first appliance in the cut-out. Lay connecting cross bar in the cut-out and
push up halfway against the appliance.

6. Put silicon on the appliance corners that will touch one another. Put silicon on
the end of the cross bar.

7. Loosely screw in fixing plates / retaining grips from below on the worktop and
on the connecting cross bar.

8. Place Frontline strips on the appliances. Check that the Frontline strips are in line
with one another.

9. Tighten the fixing plate / retaining grip screws.

10. Inject a line of silicon into the gap between the appliances.

11. Dampen silicon line with a little soapy water.

12. Press rubber block hard against the glass ceramic and draw it slowly along the

gap.

25Installing more than one Frontline hob

13. Leave silicon until the next day to harden.

14. Carefully remove projecting silicon with a shaving blade.

15. Clean glass ceramic thoroughly.

16. Replace Frontline strips.

Installing more than one Frontline hob26

Overview of all appliance widths

180 mm

Worktop-mounted cooker hood

360 mm

Glass ceramic cooking surface with 2 radiation cooking zones
Glass ceramic cooking surface with 2 induction cooking zones
Gas hob with 2 burners
Grill
Grill/Deep fat fryer
Wok

580 mm

Glass ceramic cooking surface with 4 radiation cooking zones
Gas hob with 4 burners

720 mm

Glass ceramic cooking surface with 4 radiation cooking zones
Glass ceramic cooking surface with 4 induction cooking zones
Gas hob with 4 burners

Rating Plate

AEG-ELECTROLUX

27

941 177 710

220-240 V3,2 kW

59 WOK 01 AG

50/60

FM4863K-AN

Guarantee/Customer Service28

Guarantee/Customer Service

Standard guarantee conditions

We, AEG-Electrolux, undertake that if within 12 months of the date of the pur­chase this AEG-Electrolux appliance or any part thereof is proved to be defective
by reason only of faulty workmanship or materials, we will, at our option repair
or replace the same FREE OF CHARGE for labour, materials or carriage on condi­tion that:

• The appliance has been correctly installed and used only on the electricity

supply stated on the rating plate.

• The appliance has been used for normal domestic purposes only, and in ac-

cordance with the manufacturer’s instructions.

• The appliance has not been serviced, maintained, repaired, taken apart or tam-

pered with by any person not authorised by us.

• Electrolux Service Force Centre must undertake all service work under this

guarantee

• Any appliance or defective part replaced shall become the Company’s proper-

ty.

• This guarantee is in addition to your statutory and other legal rights.

Exclusions

• Damage or calls resulting from transportation, improper use or neglect, the

replacement of any light bulbs or removable parts of glass or plastic.

• Costs incurred for calls to put right an appliance which is improperly installed

or calls to appliances outside the United Kingdom.

• Appliances found to be in use within a commercial environment, plus those

which are subject to rental agreements.

• Products of Electrolux manufacturer that are not marketed by Electrolux

29Guarantee/Customer Service

European Guarantee

This appliance is guaranteed by Electrolux in each of the countries listed at the back of this user manual, for
the period specified in the appliance guarantee or otherwise by law. If you move from one of these coun­tries to another of the countries listed below the appliance guarantee will move with you subject to the fol­lowing qualifications:

•

The appliance guarantee starts from the date you first purchased the appliance which will be evidenced
by production of a valid purchase document issued by the seller of the appliance.

•

The appliance guarantee is for the same period and to the same extent for labour and parts as exists in
your new country of residence for this particular model or range of appliances.

•

The appliance guarantee is personal to the original purchaser of the appliance and cannot be transferred
to another user.

•

The appliance is installed and used in accordance with instructions issued by Electrolux and is only used
within the home, i.e. is not used for commercial purposes.

•

The appliance is installed in accordance with all relevant regulations in force within your new country of
residence.

The provisions of this European Guarantee do not affect any of the rights granted to you by law.

www.electrolux.com

p t b

Albania [phone] Rr. Pjeter Bogdani Nr. 7 Tirane

Belgique/België/
Belgien

Èeská republika [phone] Budìjovická 3, Praha 4, 140 21

Danmark [phone] Sjællandsgade 2, 7000 Fredericia
Deutschland [phone] Muggenhofer Str. 135, 90429 Nürnberg
Eesti [phone] Mustamäe tee 24, 10621 Tallinn

España [phone]

France www.electrolux.fr

Great Britain [phone]

Hellas [phone] Limnou Str., 54627 Thessaloniki
Hrvatska [phone] Slavonska avenija 3, 10000 Zagreb
Ireland [phone] Long Mile Road Dublin 12
Italia [phone] C.so Lino Zanussi, 26 - 33080 Porcia (PN)
Latvija [phone] Kr. Barona iela 130/2, LV-1012, Riga

Lithuania [phone] Žirmūnų 67, LT-09001 Vilnius

Luxembourg [phone] Rue de Bitbourg, 7, L-1273 Hamm

Magyarország [phone]

[phone] Bergensesteenweg 719, 1502 Lembeek

Carretera M-300, Km. 29,900
Alcalá de Henares Madrid

Addington Way, Luton, Bedfordshire
LU4 9QQ

H-1142 Budapest XIV,
Erzsébet királyné útja 87

Guarantee/Customer Service30

p t b

Nederland [phone]

Norge [phone] Risløkkvn. 2 , 0508 Oslo
Österreich [phone] Herziggasse 9, 1230 Wien
Pols ka [phone] ul. Kolejowa 5/7, Warszawa

Portugal [phone]

Romania [phone] Str. Garii Progresului 2, S4, 040671 RO

Schweiz/Suisse/
Svizzera

[phone] Industriestrasse 10, CH-5506 Mägenwil

Slovenija [phone]

Slovensko [phone]

Suomi www.electrolux.fi

Sverige [phone]

Türkiye [phone]

Россия [phone]

Óêðà¿íà [phone]

Vennootsweg 1, 2404 CG ­Alphen aan den Rijn

Quinta da Fonte - Edificio Gonçalves Zarco - Q 35
2774 - 518 Paço de Arcos

Electrolux Ljubljana d.o.o.
Gerbièeva 98, 1000 Ljubljana

Electrolux Slovakia s.r.o., Electrolux Domáce spot­rebièe SK, Seberíniho 1, 821 03 Bratislava

Electrolux Service, S:t Göransgatan 143,
S-105 45 Stockholm

Tarlabaþý caddesi no : 35 Taksim
Istanbul

129090 Москва, Олимпийский
проспект, 16, БЦ „Олимпик“

04074 Ки¿в, вул.Автозаводська,
2a, БЦ „Алкон“

Service and Spare Parts

If the event of your appliance requiring service, or if you wish to purchase spare
parts, please contact Service Force by telephoning:

0870 5 929 929

Your telephone call will be automatically routed to the Service Force Centre cov­ering your post code area.
For the address of your local Service Force Centre and further information about
Service Force, please visit the website at

www. serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the
heading „What to do if...“

When you contact the Service Force Centre you will need to give the following
details:

1. Your name, address and post code.

2. Your telephone number.

3. Clear and concise details of the fault.

4. The model and serial number of the appliance (found on the rating plate)

5. The purchase date.
Please note that a valid purchase receipt or

guarantee documentation is required for in­guarantee service calls.

Customer Care

For general enquiries concerning your AEG
appliance, or for further information on
AEG products please contact our Customer
Care Department by letter or telephone at
the address below or visit our website at

www.aeg.co.uk.

Customer Care Department
Major Appliances
AEG Domestic Appliances
Addington Way
Luton
Bedfordshire, LU4 9QQ
Tel: [phone] (*)

31Service and Spare Parts

For Customer Service in the Republic of
Ireland please contact us at the address be-

low:
AEG/ Electrolux Group (Ire) Ltd
Long Mile Road/ Dublin 12
Republic of Ireland
Tel: [phone]
Email: [e-mail]

(*) Calls may be recorded for training purposes

www.electrolux.com

374 477 613-M-200907-02 Subject to change without notice