user manual
Induction hob
EHD80160P
We were thinking of you
when we made this product
Welcome to the world of Electrolux
Thank you for choosing a first class
product from Electrolux, which hopefully
will provide you with lots of pleasure in
the future. The Electrolux ambition is to
offer a wide variety of quality products
that make your life more comfortable.
You will find some examples on the cover in this manual. Please take a few minutes to study this manual so that you
can take advantage of the benefits of
your new machine. We promise that it
will provide a superior User Experience
delivering Ease-of-Mind. Good luck!
electrolux 3
4 electrolux contents
T
1
Contents
Safety instructions 5
Description of the Appliance 7
Operating the appliance 10
Tips on Cooking and Frying 20
Cleaning and Care 23
What to do if … 25
Disposal 27
Installation Instructions 28
Assembly 30
Guarantee/Customer Service 35
Service 37
he following symbols are used in this user information:
Warning! This must be read! Important advice for the safety of persons and
information on avoiding damage to the appliance
3 General information and advice
2 Information on environmental protection
z Dangerous voltage
Safety instructions
Please comply with these instructions. If
you do not, any damage resulting is not
covered by the warranty.
5
This appliance conforms with the
following EU Directives:
– 73/23/EEC dated 19.02.1973 Low
Voltage Directive
– 89/336/EEC dated 03.05.1989 EMC
Directive inclusive of Amending Directive 92/31/EEC
– 93/68/EEC dated 22.07.1993 CE
Marking Directive
Correct use
• People (including children) who, because of their physical, sensory or
mental capabilities or their inexperience or ignorance are not able to use
the device safely, should not use this
device without supervision or instruction by a responsible person.
• Do not leave the appliance unattended during operation.
• This appliance should be used only
for normal domestic cooking and frying of food.
• The appliance must not be used as a
work surface or as a storage surface.
• Additions or modifications to the appliance are not permitted.
• Do not place or store flammable liquids, highly inflammable materials or
fusible objects (e.g. plastic film, plastic, aluminium) on or near the appliance.
safety instructions electrolux 5
Children’s safety
• The cooking zones will become hot
when you cook. Therefore, always
keep small children away from the
appliance.
For Australia:
• The appliance is not intended for use
by young children or infirm persons
without supervision.
• Young children should be supervised
to ensure that they do not play with
the appliance.
• To avoid small children and pets unintentionally switching the appliance
on, we recommend activation of the
child safety device.
General safety
• The appliance may only be installed
and connected by trained, registered
service engineers.
• Built-in appliances may only be used
after they have built in to suitable
built-in units and work surfaces that
meet standards.
• In the event of faults with the appliance or damage to the glass ceramic
(cracks, scratches or splits), the appliance must be switched off and
disconnected from the electrical
supply, to prevent the possibility of
an electric shock.
• Repairs to the appliance must only
be carried out by trained registered
service engineers.
Safety during use
• Remove stickers and film from the
glass ceramic.
• There is the risk of burns from the
appliance if used carelessly.
• Cables from electrical appliances
must not touch the hot surface of the
appliance or hot cookware.
• Overheated fats and oils can ignite
very quickly. Warning! Fire hazard!
6 electrolux safety instructions
• Switch the cooking zones off after
each use.
• Users with implanted pacemakers
should keep their upper body at least
30 cm from induction cooking zones
that are switched on.
• Risk of burns! Do not place objects
made of metal, such as knives, forks,
spoons and saucepan lids on the
cooking surface, as they can get hot.
Safety when cleaning
• For cleaning, the appliance must be
switched off and cooled down.
• For safety reasons, the cleaning of
the appliance with steam jet or highpressure cleaning equipment is not
permitted.
How to avoid damage to the appliance
• The glass ceramic can be damaged
by objects falling onto it.
• The edge of the glass ceramic can
be damaged by being knocked by
the cookware.
• Cookware made of cast iron, cast
aluminium or with damaged bottoms
can scratch the glass ceramic if
pushed across the surface.
• Objects that melt and things that boil
over can burn onto the glass ceramic
and should be removed straightaway.
• Do not use the cooking zones with
empty cookware or without cookware.
• To avoid damaging cookware and
glass ceramics, do not allow saucepans or frying pans to boil dry.
• The ventilation gap of 5mm between
the worktop and front of the unit underneath it must not be covered.
Description of the Appliance
Cooking surface layout
Induction cooking zone 1850 W
with power function 2500 W
description of the appliance electrolux 7
Induction cooking zone 2400 W
with power function 3700 W
Induction cooking zone 1850 W
with power function 2500 W
Control panel layout
Heat setting selection
Power function
On/Off
with power indicator
Display
with power function 1800 W
Control panelInduction cooking zone 1400 W
Cooking zone indicators
Timer function
Timer display
Lock
Timer
8 electrolux description of the appliance
Touch Control sensor fields
The appliance is operated using Touch
Control sensor fields. Functions are
controlled by touching sensor fields and
confirmed by displays and acoustic signals.
Touch the sensor fields from above,
without covering other sensor fields.
Sensor field Function
On / Off To switch the appliance on and off
Increase settings Increasing heat setting/time
Decrease settings Decreasing heat setting/time
Timer Timer selection
Lock Locking/unlocking the control panel
Power Switching the power function on and off
Warning! Risk of burns from heat
emitted. Lengthy cooking on higher
settings with larger cookware on
the front cooking zones can heat
the sensor fields. Take care when
touching sensor fields.
description of the appliance electrolux 9
Displays
Display Description
Cooking zone is switched off
Keep warm setting Keep warm setting is set
- Heat settings Heat setting is set
Automatic warm up function Automatic warm-up function is activat-
ed
Fault Malfunction has occurred
Pan detection Cookware is unsuitable or too small or
no cookware has been placed on the
cooking zone
Residual heat Cooking zone is still hot
Child safety device Lock/child safety device is engaged
Power Power function is switched on
Automatic switch off Switch off is active.
Residual heat indicator
Warning! Risk of burns from residual heat. After being switched off, the
cooking zones need some time to
cool down. Look at the residual heat
indicator
.
Residual heat can be used for melting and keeping food warm.
The induction cooking zones create
the heat required for cooking directly in
the base of the cookware. The glass ceramic is merely heated by the residual
heat of the cookware.
The cooling fan switches itself on and
off depending upon the temperature of
the electronics.
10 electrolux operating the appliance
Operating the appliance
Use the induction cooking zones
with suitable cookware.
Switching the appliance on and off
Control panel Display Pilot light
Switch on Touch for 2 seconds / lights up
Switch off Touch for 1 second / none goes out
After switching on, within approx.
10 seconds a heat setting or a function must be set, otherwise the appliance automatically switches
itself off.
Setting the heat setting
Control panel Display
Increase Touch to /
Decrease Touch to
Switch off Touch and at the same time
The keep warm setting lies between and . It is used to keep
food warm.
operating the appliance electrolux 11
Using the automatic warm-up function
All cooking zones are equipped with an
automatic warm-up function. The automatic warm-up function sets the cooking zone to the highest setting for a
certain period of time and then automatically switches back to the cooking setting that was originally set.
Step Control panel Display
1. Setting the maximum setting /
2. Place to one side for a moment /
3. touch
4. touch in order to set the desired
cooking setting
If during the automatic warm up
a higher heat setting is selected,
e.g. from to , the automatic
warm up is adjusted.
The length of time that the automatic
warm up function operates depends on
the heat setting selected.
until /
after 3 seconds
Heat setting Length of the automatic warm up [min: sec]
v
1
2
3
4
5
6
7
8
9
0:10
0:10
0:10
3:10
5:50
10:10
2:00
2:30
2:50
---
12 electrolux operating the appliance
Locking/unlocking the control panel
The control panel, with the exception of
the “On/Off” sensor field, can be locked
at any time in order to prevent the settings being changed e.g. by wiping over
the panel with a cloth.
Control panel Display
Switch on Touch (for 3 seconds)
Switch off Touch previously set heat setting
When you switch the appliance off,
the locking function is automatically
switched off.
Using the child safety device
The child safety device prevents unintentional use of the appliance.
Setting the child safety device
Step Control panel Display/Signal
1. Switch on the appliance
(Do not set a heat setting)
2. Touch until the signal sounds Acoustic signal
3. To uc h
Appliance switches off. The child safety device is engaged.
Releasing the child safety device
Step Control panel Display/Signal
1. Switch on the appliance
2. Touch until the signal sounds Acoustic signal
3. To uc h
Appliance switches off. The child safety device is released.
operating the appliance electrolux 13
Overriding the child safety device
The child safety device can be released
in this way for a single cooking session;
it remains activated afterwards.
Step Control panel Display/Signal
1. Switch on the appliance
2. Touch and at the same time / acoustic signal
Until the appliance is next switched off, it can used as normal.
Switching the power function on and off
The power function makes more
power available to the induction cooking
zones, e.g. to bring a large quantity of
water to the boil quickly.
The power function is activated for 10
minutes. After that the induction cooking zone automatically switches back to
heat setting 9.
Control panel Display
Switch on Touch
Switch off Touch
Touch
If the power function has ended, the
cooking zones automatically switch
back to the heat setting set previously.
14 electrolux operating the appliance
Power Management
The cooking zones of the cooking surface have a maximum power available
to them.
Two cooking zones make up a pair (see
figure).
So that the Power function can always
be carried out, Power Management may
reduce the power of the other cooking
zone in the pair
Example: heat setting 9 is selected on a
cooking zone. The Power function is
switched on for the cooking zone paired
up with it. The Power function is performed, but heat setting 9 on one cooking zone and Power function on the
other cooking zone of a pair exceeds
the maximum output for both. Therefore
Power Management reduces the first
cooking zone that was switched on from
9 to 7, for example, and the display for
this cooking zone alternates between 9
and 7 and then remains on the current
maximum of 7. (Whether the display alternates between 9 and 7 or 9 and 6 or
other values, depends on the appliance
type and the size of the cooking zone.)
operating the appliance electrolux 15
Using the timer
All cooking zones can use each use one
of the two timer functions at the same
time.
Function Condition Outcome after the
time has elapsed
Automatic cut-out a heat setting is set acoustic signal
00 flashes
Cooking zone switches
off
Countdown timer cooking zones not in use acoustic signal
00 flashes
If a cooking zone is switched off, the
timer function set is also switched
off.
If a heat setting is set on this cooking zone in addition to a countdown
timer, the cooking zone is switched
off after the time set has elapsed.
Selecting a cooking zone
Step Control panel Display
1. Touch once Pilot light of the first cooking
zone flashes
2. Touch once Pilot light of the second cook-
ing zone flashes
3. Touch once Pilot light of the third cooking
zone flashes
16 electrolux operating the appliance
Step Control panel Display
4. Touch once Pilot light of the fourth cooking
zone flashes
The heat setting indicator of the selected cooking zone goes out, as
long as the timer time can be set.
If the pilot light is flashing more
slowly, the heat setting indicator appears again and the heat setting can
be re-set or modified.
If other timer functions are set, after
a few seconds the shortest remaining time of all the timer functions is
displayed and the corresponding pilot light flashes.
operating the appliance electrolux 17
Setting the time
Step Control panel field Display
1. Select cooking zone Pilot light of the cooking zone selected
flashes
2. Touch or for the
00 to 99 minutes
cooking zone selected
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
Switching off the Timer function
Step Control panel Display
1. Select a cooking
zone
Pilot light of the selected cooking zone
flashes more quickly.
Remaining time is displayed
2. Touch for the cooking
The remaining time counts down to 00.
zone selected
Simultaneoulsy touch
and
for the cooking
00 is displayed.
zone selected
The pilot light goes out.
The Timer function for the selected cooking zone is switched off.
Changing the time
Step Control panel field Display
1. Select cooking zone Pilot light of the cooking zone selected
flashes faster
The time remaining is displayed
2. Touch or for the
01 to 99 minutes
cooking zone selected
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
18 electrolux operating the appliance
Displaying the time remaining for a cooking zone
Step Control panel field Display
1. Select cooking zone Pilot light of the cooking zone selected
flashes faster
The time remaining is displayed
After a few seconds the pilot light flashes more slowly.
Switching off the acoustic signal
Step Control panel field Acoustic signal
1. To uc h Acoustic signal to acknowledge.
Acoustic signal stops.
operating the appliance electrolux 19
Automatic switch off
Cooking surface
• If after switching on the cooking surface, a heat setting is not set for a
cooking zone within approx. 10 seconds, the cooking surface automatically switches itself off.
• If one or more sensor fields are covered by objects (a pan, cloths, etc.)
for longer than approx. 10 seconds,
a signal sounds and the cooking surface switches off automatically.
• If all cooking zones are switched off,
the cooking surface automatically
switches itself off after approx. 10
seconds.
Control panel
• When the appliance is switched off, if
one or more of the sensor fields on
the control panel are covered for
more that 10 seconds, an acoustic
signal sounds. The acoustic signal
switches itself off automatically when
the sensor fields are no longer covered.
Induction cooking zones
• In the event of overheating (e.g.
when a pan boils dry) the cooking
zone automatically switches itself off.
is displayed. Before being used
again, the cooking zone must be set
to 0 and allowed to cool down.
• If cookware that is not suitable is
used, flashes in the display and after 2 minutes the display for the
cooking zone switches itself off.
• If one of the cooking zones is not
switched off after a certain time, or if
the heat setting is not modified, the
relevant cooking zone switches off
automatically. is displayed. Before
being used again, the cooking zone
must be set to 0.
Heat setting Switches off after
v, 1 - 2 6 hours
3 - 4 5 hours
5 4 hours
6 - 9 1.5 hours
20 electrolux tips on cooking and frying
Tips on Cooking and Frying
Information on acrylamides
According to the latest scientific
knowledge, intensive browning of
food, especially in products containing starch, can constitute a
health risk due to acrylamides.
Therefore we recommend cooking
at the lowest possible temperatures
and not browning foods too much.
Cookware for induction cooking zones
Cookware material
Cookware material Suitable
Steel, enamelled steel yes
Cast iron yes
Stainless steel if appropriately labelled by the manufacturer
Aluminium, copper, brass ---
Glass, ceramic, porcelain ---
Cookware for induction cooking
zones is labelled as suitable by the
manufacturer.
Suitability test
Cookware is suitable for induction cooking, if …
• ... a little water on an induction cooking zone set to heat setting 9 is heated within a short time.
• ... a magnet sticks to the bottom of
the cookware.
Certain cookware can make noises
when being used on induction cooking zones. These noises are not a
fault in the appliance and do not affect operation in any way.
Bottom of the cookware
The bottom of the cookware should be
as thick and flat as possible.
Pan size
Induction cooking zones adapt automatically to the size of the bottom of the
cookware up to a certain limit. However
the magnetic part of the bottom of the
cookware must have a minimum diameter depending upon the size of the
cooking zone.
tips on cooking and frying electrolux 21
Diameter of cooking zone
[mm]
280 180
180 145
145 120
The cookware must be placed centrally on the cooking zone.
Tips on energy saving
Place cookware on the cooking
zone before it is switched on.
If possible, always place a lid on the
cookware.
Minimum diameter of dish base
[mm]
22 electrolux tips on cooking and frying
Examples of cooking applications
The information given in the following table is for guidance only.
Heat
The power function is suitable for heating large quantities of liquid.
Cooking-
setting
process
0 Off position
Keeping
V
1-2
2-3
3-4
4-5
6-7
7-8
9
food
warm
Melting
Solidi-
fying
Simmer-
ing on low
heat
Steaming
Braising
Boiling
Gentle
Frying
Heavy
Frying
Boiling
Searing
Deep
frying
suitable for
Keeping cooked foods warm as required Cover
Hollandaise sauce,
melting butter, chocolate,
gelatine
Fluffy omelettes, baked eggs 10-40 mins. Cook with lid on
Simmering rice and milk-
based dishes
Heating up ready-cooked
meals
Steaming vegetables, fish
braising meat
Steaming potatoes 20-60 mins.
Cooking larger quantities of
food, stews and soups
Frying escalopes, veal cor-
don bleu, cutlets, rissoles,
sausages, liver, roux, eggs,
pancakes, doughnuts
Hash browns, loin steaks,
steaks, Flädle (pancakes for
garnishing soup)
Boiling large quantities of water, cooking pasta, searing meat (goulash,
Cooking
time
5-25 mins. Stir occasionally
25-50 mins.
20-45 mins.
60-150 mins.
Steady frying
5-15 mins.
per pan
pot roast), deep frying chips
much liquid as rice, stir
With vegetables add only
a little liquid (a few table-
Use only a little liquid, e.
g.: max.
Up to 3 l liquid plus ingre-
Add at least twice as
milk dishes part way
through cooking
750 g potatoes
Turn halfway through
Turn halfway through
Tips/Hints
spoons)
¼
l water for
dients
cooking
cooking
Cleaning and Care
Take care! Risk of burns from residual heat.
Warning! Sharp objects and abrasive cleaning materials will damage
the appliance. Clean with water and
washing up liquid.
Warning! Residues from cleaning
agents will damage the appliance.
Remove residues with water and
washing up liquid.
cleaning and care electrolux 23
24 electrolux cleaning and care
Cleaning the appliance after each use
1. Wipe the appliance with a damp
cloth and a little washing up liquid.
2. Rub the appliance dry using a clean
cloth.
Removing deposits
1. Place a scraper on the glass ceramic
surface at an angle.
2. Remove residues by sliding the
3. Wipe the appliance with a damp
cloth and a little washing up liquid.
4. Rub the appliance dry using a clean
cloth.
blade over the surface.
im-
Type of dirt
medi-
ately
sugar, food containing sugar yes ---
plastics, tin foil yes ---
limescale and water rings --- yes
fat splashes --- yes
shiny metallic discolouration --- yes
*Scrapers and cleaners for glass ceramic and
stainless steel can be purchased in specialist
shops
when the appliance
has cooled down
Remove stubborn residues with a
cleaner for glass ceramic or stainless steel.
Remove
using
a scraper*
cleaner for glass ce-
ramic or stainless
steel*
Scratches or dark stains on the
glass ceramic that cannot be removed do not however affect the
functioning of the appliance.
What to do if …
Problem Possible cause Remedy
what to do if … electrolux 25
The appliance cannot be
switched on or is not operating
The residual heat indicator is
not displaying anything
The automatic warm up function is not switching itself on
Repeated acoustic signal (6x),
appliance switches off
Acoustic signal sounds when
appliance is switched off
Acoustic signal sounds and
appliance switches itself on
and then off again; after 5 seconds another acoustic signal
sounds
Display is switching between
two heat settings
More than 10 seconds have
passed since the appliance
was switched on
The lock is switched on Switch off the lock (See the
The child safety device is
switched on
Several sensor fields were
touched at the same time
Safety cut-out has been triggered
The cooking zone was only on
for a short time and is therefore
not hot
There is still residual heat on
the cooking zone
The highest heat setting is set The highest heat setting has
One or more sensor fields
have been covered for longer
than 10 seconds
The control panel is wholly or
partly covered by objects.
The On/Off sensor field has
been covered up, e.g. by a
cloth
Power management is reducing the power of this cooking
zone
Switch the appliance on again.
section “Locking/unlocking
the control panel”)
Deactivate child safety device
(See the section “Child safety
device”)
Only touch one sensor field
Remove any objects (pan,
cloths, etc.) that are lying on
the control panel. Switch the
appliance on again
If the cooking zone is supposed to be hot, call the Customer Service Department.
Let the cooking zone cool
down
the same power as the automatic warm up function
Uncover sensor field
Remove objects.
Do not place any objects on
the control panel
See the section “Switching the
power function on and off”
26 electrolux what to do if …
Problem Possible cause Remedy
flashes Unsuitable cookware Use suitable cookware
No cookware on the cooking
zone
The diameter of the bottom of
the cookware is too small for
the cooking zone
is lit Overheating protection for the
cooking zone has been triggered
Automatic switch off has been
triggered
and number are displayed Electronics fault Disconnect the appliance from
and minus are displayed Light rays that are too strong
on the control panel, for example bright sunlight
Place cookware on the cooking zone
Move onto a smaller cooking
zone
Use suitable cookware
Switch off the cooking zone.
Switch the cooking zone on
again
Switch off the cooking zone.
Switch the cooking zone on
again
the electrical supply for a few
minutes (Take the fuse out of
the house’s wiring system)
If after switching on again,
is displayed again, call the
customer service department
Briefly shade the control panel,
for example with the hand
Acoustic signal sounds, appliance switches itself off Switch
appliance on (again)
If you are unable to remedy the
problem by following the above
suggestions, please contact your
dealer or the Customer Care Department.
If the appliance has been wrongly
operated, the visit from the customer service technician or dealer may
not take place free of charge, even
during the warranty period.
Warning! Repairs to the appliance
are only to be carried out by qualified service engineers. Considerable danger to the user may result
from improper repairs.
Disposal
Packaging material
The packaging materials are envi-
ronmentally friendly and can be recycled. The plastic components are
identified by markings, e.g. >PE<,
>PS<, etc. Please dispose of the
packaging materials in the appropriate container at the community
waste disposal facilities.
Old appliance
disposal electrolux 27
The symbol
its packaging indicates that this
product may not be treated as
household waste. Instead it shall be
handed over to the applicable collection point for the recycling of
electrical and electronic equipment.
By ensuring this product is disposed of correctly, you will help prevent potential negative
consequences for the environment
and human health, which could otherwise be caused by inappropriate
waste handling of this product. For
more detailed information about recycling of this product, please contact your local city office, your
household waste disposal service
or the shop where you purchased
the product.
W on the product or on
28 electrolux installation instructions
Installation Instructions
Safety instructions
Warning! This must be read!
The laws, ordinances, directives and
standards in force in the country of use
are to be followed (safety regulations,
proper recycling in accordance with the
regulations, etc.)
Installation may only be carried out by a
qualified electrician.
The minimum distances to other appliances and units are to be observed.
Anti-shock protection must be provided
by the installation, for example drawers
may only be installed with a protective
floor directly underneath the appliance.
The cut surfaces of the worktop are to
be protected against moisture using a
suitable sealant.
The sealant seals the appliance to the
work top with no gap.
When building in, protect the underside
of the appliance from steam and moisture, e.g. from a dishwasher or oven.
Avoid installing the appliance next to
doors and under windows. Otherwise
hot cookware may be knocked off the
rings when doors and windows are
opened.
zRisk of injury from electrical cur-
rent.
• The electrical mains terminal is live.
• Make electrical mains terminal free of
voltage.
• Follow connection schematic.
• Observe electrical safety rules.
• Ensure anti-shock protection by in-
stalling correctly.
• The appliance must be connected to
the electrical supply by a qualified
electrician.
zRisk of injury from electrical cur-
rent.
• Loose and inappropriate plug and
socket connections can make the
terminal overheat.
• Have the clamping connections correctly installed by a qualified electrician.
• Use strain relief clamp on cable.
• CAUTION: The surface temperature
exceeds 95°C. To avoid a hazard,
underbench access must be restricted.
• Supply cords must have a temperature rating not less than 105°C.
Electrical Connection
Before connecting, check that the nominal voltage of the appliance, that is the
voltage stated on the rating plate, corresponds to the available supply voltage.
The rating plate is located on the lower
casing of the hob.
The heating element voltage is
AC230V~. The appliance also works
perfectly on networks with AC220V ~ or
AC240V~.
The hob is to be connected to the mains
using a device that allows the appliance
to be disconnected from the mains at all
poles with a contact opening width of at
least 3 mm, eg. automatic line protecting cut-out,earth leakage trips or fuse.
A cable with minimum temperature rating of V90HT or one with a higher grade
must be used as the mains connecting
cable.
The connection must be carried out as
shown in the diagram. The connecting
links should be fitted according to the
appropriate connection diagram. The
earth lead is connected to terminal E.
The earth lead must be longer than
leads carrying electric current.
The cable connections must be
made in accordance with regulations and the terminal screws tightened securely.
Finally, the connecting cable is to be secured with the mains cable cleat and the
covering closed by pressing firmly (lock
into place).
Before switching on for the first time,
any protective foil or stickers must be removed from the glass ceramic surface.
installation instructions electrolux 29
Once connected to the mains supply check that all cooking zones are
ready for use by briefly switching
each on in turn at the maximum setting.
Sticking on the seal
• Clean the worktop around the cutout area.
• Stick the single-sided adhesive sealing tape provided on the underside
of the hob around the outside edge
ensuring that it is not stretched. The
two ends of the tape should join in
the middle of one side. After trimming the tape (allow it to overlap by
2-3 mm), press the two ends together.
30 electrolux assembly
Assembly
assembly electrolux 31
32 electrolux assembly
assembly electrolux 33
34 electrolux
Rating Plate
EHD80160P
55 G B D 99 A G
ELECTROLUX
230 V 50 Hz
949 592 665
Induction 7,4 kW
7,4 kW
Guarantee/Customer Service
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: Electrolux cooktop
This document sets out the terms and conditions of product warranties for Electrolux
branded appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future
reference should you require service for your
Electrolux appliance.
General Terms and Conditions
1. In this warranty
(a) 'Electrolux' means Electrolux Home Products
Pty Ltd ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ)
Limited in respect of Appliances purchased in
New Zealand;
(b) 'Appliance' means any Electrolux product purchased by you accompanied by this document;
(c) 'Warranty Period' means
(i) where you use the Appliance for personal, domestic or household purposes in Australia the period of 24 months and in New Zealand the period
of 24 months;
(ii) where you use the Appliance for commercial
purposes, the period of 3 months, (if the period
stated is 0 months you are not covered by this
product warranty)
following the date of original purchase of the Appliance;
(d) 'you' means the purchaser of the Appliance not
having purchased the appliance for re-sale, and
'your' has a corresponding meaning.
2. This warranty only applies to Appliances purchased and used in Australia or New Zealand
and is in addition to (and does not exclude, restrict, or modify in any way) any non-excludable statutory warranties in Australia or New
Zealand.
3. Electrolux warrants that, when dispatched
from an Electrolux warehouse, the Appliance
is free from defects in materials and workmanship for the Warranty Period.
4. During the Warranty Period Electrolux or its
Authorised Service Centre will, at no extra
charge and subject to these terms and conditions, repair or replace any parts which it considers to be defective. You agree that any
replaced Appliances or parts become the
property of Electrolux. This warranty does not
apply to light globes, batteries, filters or similar
perishable parts.
5. Parts and Appliances not supplied by Electrolux are not covered by this warranty.
6. Where you are within an Electrolux service area, this warranty covers the cost of transport
of the Appliance to and from Authorised Serv-
guarantee/customer service electrolux 35
ice Centres of Electrolux and travelling costs
for representatives of the Authorised Service
Centre to and from your home or business. If
you are outside an Electrolux service area, you
will bear these costs. For information about
whether you are within an Electrolux service
area, please phone 13 13 49 in Australia, or
0800 10 66 10 in New Zealand.
7. Proof of purchase is required before you can
make a claim under this warranty.
8. You may not make a claim under this warranty
unless the defect claimed is due to faulty or
defective parts or workmanship. Electrolux is
not liable in the following situations (which are
not exhaustive):
(a) The Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly
maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power current
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation.
(b) The Appliance is modified without authority
from Electrolux in writing.
(c) The Appliance's serial number or warranty seal
has been removed or defaced.
(d) The Appliance was serviced or repaired by anyone other than Electrolux or its Authorised Service Centres.
9. This warranty, the contract to which it relates
and the relationship between you and Electrolux are governed by the law applicable in
the Australian State where the Appliance was
purchased or the law applicable in New Zealand if the Appliance was purchased in New
Zealand. Where the Appliance was purchased
in New Zealand for business purposes the
Consumer Guarantee Act does not apply.
Limitation of Liability
10. To the extent permitted by law:
(a) Electrolux excludes all warranties other than as
contained in this document;
(b) Electrolux shall not be liable for any loss or
damage whether direct or indirect or consequential arising from your purchase, use or non-use of
the Appliance.
11. Provisions of the Trade Practices Act and
State consumer legislation in Australia, and
the Consumer Guarantees Act, the Sale of
Goods Act and the Fair Trading Act in New
Zealand, imply warranties or conditions, or impose obligations, upon Electrolux which cannot be excluded, restricted or modified. To
36 electrolux guarantee/customer service
the extent permitted by law, the liability of
Electrolux (if any) arising out of or in relation to
the Appliance or any services supplied by
Electrolux shall be limited (where it is fair and
reasonable to do so),:
(a) in the case of Appliances, at its option, to the
replacement or repair of the Appliances or the
supply of equivalent products or the payment of
the cost of replacing the Appliances or having the
Appliances repaired or of acquiring equivalent Appliances. Upon being replaced, parts and Appliances become the property of Electrolux; or
Before Calling a Service Technician please check carefully the operating instructions, service booklet
Important Notice
(b) in the case of services, at its option, to the supply of the services again or the payment of the cost
of having the services re-supplied;
and in the case of Appliances or services supplied
in New Zealand, loss or damage whether direct or
indirect or consequential that is reasonably forseeable.
Privacy
You acknowledge that in the event that you make
a warranty claim it will be necessary for Electrolux
and its Authorised Service Centres to exchange
information in relation to you to enable Electrolux
to meet its obligations under this warranty.
and the warranty terms and conditions.
FOR SERVICE SERVICE AUSTRALIA FOR SPARE PARTS
OR TO FIND THE ADDRESS
OF YOUR NEAREST STATE
SERVICE CENTRE IN
AUSTRALIA
Please call 13 13 49
For the cost of a local call (Aus-
tralia only)
ELECTROLUX HOME PRODUCTS
OR TO FIND THE ADDRESS
OF YOUR NEAREST STATE
SPARE PARTS CENTRE IN
AUSTRALIA
Please call 13 13 50
For the cost of a local call
(Australia only)
FOR SERVICE SERVICE NEW ZEALAND FOR SPARE PARTS
OR TO FIND THE ADDRESS
OF YOUR NEAREST STATE
SERVICE CENTRE IN
NEW ZEALAND
Free call 0800 10 66 10
ELECTROLUX HOME PRODUCTS
OR TO FIND THE ADDRESS
OF YOUR NEAREST STATE
SPARE PARTS CENTRE IN
NEW ZEALAND
Free call 0800 10 66 20
Service
In the event of technical faults, please
first check whether you can remedy the
problem yourself with the help of the operating instructions (section “What to do
if…”).
If you were not able to remedy the problem yourself, please contact the Customer Care Department or one of our
service partners.
In order to be able to assist you quickly,
we require the following information:
– Model description
– Product number (PNC)
– Serial number (S No.)
(for numbers see rating plate)
– Type of fault
– Any error messages displayed by the
appliance
– three digit letter-number combina-
tion for glass ceramic
So that you have the necessary refer-
ence numbers from your appliance at
hand, we recommend that you write
them in here:
service electrolux 37
Model description: .................................
....
PNC: .................................
....
S No: .................................
....
38 electrolux service
www.electrolux.com
822 930 559-B-030507-02
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