Page 1
6439 E
Instruction booklet
Notice d'utilisation
Istruzioni per l’uso
Electric hob
Table de cuisson
électrique
Piano di cottura
elettrico
Page 2
2
Welcome to the world of Electrolux
Thank you for choosing a first class product from Electrolux, which hopefully will
provide you with lots of pleasure in the future.
The Electrolux ambition is to offer a wide variety of quality products that make
your life more comfortable.
You find some examples on the cover in this manual.
Please take a few minutes to study this manual so that you can take advantage
of the benefits of your new machine.
We promise that it will provide a superior User Experience delivering Ease-of-
Mind.
Good luck!
Page 3
3
Contents
For the User
Description of the Hob....................................................................................... 3
Important Safety Information .............................................................................. 4
Before the First Use of the Appliance ................................................................. 6
Operation .......................................................................................................... 7
Maintenance and Cleaning .............................................................................. 10
Something Not Working? ................................................................................. 11
Service and original Spare Parts ...................................................................... 21
Declaration of guarantee terms (for Belgium only) ............................................ 22
Guarantee/Customer Service (for the United Kingdom only) .............................. 24
European Guarantee ....................................................................................... 25
For the Installer
Electrical Connections ..................................................................................... 14
Wiring Diagram................................................................................................ 17
Installation ....................................................................................................... 18
Building In ....................................................................................................... 20
Description of the Hob
3
2
1
5
4
1. Hob top
2. Rapid hotplate - 2000 W - 180 mm dia.
3. Rapid hotplate - 1500 W - 145 mm dia.
4. Control knobs
5. Mains On indicator light
2
3
Page 4
4
English
Important Safety Information
This new appliance is easy to use.
However, make sure to read this handbook before installing and using
the appliance for the first time. In this way you can obtain best performance,
avoid incorrect operations, use the appliance in complete safety and
respect the environment.
Installation
• This hob must be installed by qualified
personnel, according to the
manufacturer’s instructions and to the
relevant British Standards.
• Before carrying out any operation,
make sure the appliance is
DISCONNECTED from the power
supply.
• Remove all packaging before using
the hob.
• After unpacking the appliance, make
sure it is not damaged and that the
power cable is in perfect condition.
Otherwise, contact the dealer before
using the appliance.
• The Manufacturer declines any liability
if the accident-prevention regulations
are not respected.
People safety
• This appliance must only be used by
adults. Make sure children do not
play with the appliance or touch the
controls.
• This appliance is not intended for use
by children or other persons whose
physical, sensory or mental
capabilities or lack of experience and
knowledge prevents them from using
the appliance safely without
supervision or instruction by a
responsible person to ensure that
they can use the appliance safely.
• The exposed parts of this appliance
become hot during cooking and
remain so for some time even after the
appliance is turned off. Keep children
away until the appliance has cooled.
During use
• This product is designed for non-
professional home use, for cooking
food. Do not use it for any other
purpose.
• Modifying or attempting to change
the characteristics of this product is
hazardous.
• Keep the appliance clean. Food
residuals can create the risk of fire.
• In case of faults, never try to repair the
appliance on your own. Repairs
carried out by unqualified persons
can cause damage and accidents.
Firstly, consult this handbook. If you
do not find the necessary information,
contact the nearest Service Centre.
Assistance for this appliance must be
carried out by an authorised Technical
Service Centre. Always demand the
use of original spare parts.
• After using the appliance, make sure
all the controls are in the “CLOSED”
or “OFF” position.
• Do not use steam or steam appliances
to clean the equipment.
Page 5
• When using a power outlet near this
appliance, make sure the cords of
any electrical appliances being used
do not touch it and are far enough
away from its hot parts.
Environmental information
• All the materials used are
environmentally friendly and
recyclable. Please make your
contribution to safeguarding the
environment by using the special
differentiated waste collection
channels.
• Appliances that are no longer used or
unusable are not worthless waste.
Through ecological disposal, various
materials used in manufacturing your
appliance can be recovered.
• Find out about the possibilities of
disposal from your specialised dealer
or local Council.
• When disposing of an old appliance,
make it unusable,by cutting off the
cable.
Guide to Use the instructionsGuide to Use the instructions
Guide to Use the instructions
Guide to Use the instructionsGuide to Use the instructions
5
! The symbol on the product or on
its packaging indicates that this product
may not be treated as household
waste. Instead it shall be handed over
to the applicable collection point for
the recycling of electrical and
electronic equipment. By ensuring
this product is disposed of correctly,
you will help prevent potential negative consequences for the environment
and human health, which could
otherwise be caused by inappropriate
waste handling of this product. For
more detailed information about
recycling of this product, please
contact your local city office, your
household waste disposal service or
the shop where you purchased the
product.
These instructions are only valid
for countries whose identification
symbols appear on the handbook
cover and on the appliance.
Keep this instruction book for
future reference and ensure it is
passed on to any new owner.
The following symbols will be found in
the text to guide you throughout the
Instructions:
Safety Instructions
Step by step
""
"
""
instructions for an
operation
Hints and Tips
Environmental
information
This appliance is manufactured
according to the following EEC
directives:
2006/952006/95
2006/95 EEC -
2006/952006/95
89/336 89/336
89/336 EEC -
89/336 89/336
current edition.
MANUFACTURER:MANUFACTURER:
MANUFACTURER:
MANUFACTURER:MANUFACTURER:
ELECTROLUX HOME PRODUCTS ITALY S.p.A.
Viale Bologna, 298
47100 FORLÌ (Italy)
93/6893/68
93/68 EEC -
93/6893/68
90/39690/396
90/396 EEC,
90/39690/396
Page 6
6
Before the First Use of the Appliance
Before using the appliance remove all packaging, including
the advertising labels and any
protective film.
When using the hob for the first
"
time:
1) place on all the plates a pan filled
with some water;
2) switch the plates on for about 10
minutes at “maximum” position until
water inside the pans boils;
3) then, turn the control knob to
“minumum” and allow the plates to
run for approximately 20 minutes;
4) open a window for ventilation.
During this time, the plates may
smoke a little and an unpleasant
odour may be emitted. This is
absolutely normal and it is
caused by residues of
manufacturing.
Once this operation is carried out, let
the plates to cool down, then clean them
with a soft cloth soaked in warm water.
Fig. 1
Page 7
Operation
Electric Hotplates (Fig. 2)
To switch on a hotplate, turn the
relevant control knob anticlockwise to
the required heat setting.
The control knob is numbered 1 - 3.
0 - OFF
1 - Minimum
3 - Maximum
Rapid HotplatesRapid Hotplates
Rapid Hotplates
Rapid HotplatesRapid Hotplates
The rapid hotplates are indicated by
a red dot, and will heat up more quickly
than a normal plate. As the red dots are
painted on the plate, they may
deteriorate during use and even
disappear completely after a period of
time. This will not affect the
performance of the hob.
It is important to note that the
plate may smoke and produce a
slightly unpleasant odour when
used for the first time. This is quite
normal and will disappear after a
short while.
7
Electric Hotplates Control Light
The Hotplates Control Light will come
on each time a cooking zone is switched
on.
0
1
Mains On
Indicator Light
Control Knobs
0
3
1
2
3
2
Fig. 2
Page 8
8
Suggestion for the correct setting of the
plates are given in the table below.
OFF 0
Very Gentle
Gentle 1 To prepare cream-sauces,
Slow
Medium 2 Boiled potatoes, fresh
High
Fast 3 Steaks, escalopes and frying.
To keep food warm
•
To melt butter and chocolate.
stews and milk puddings
or to fry eggs.
Dried vegetables, frozen
•
food, fruit, boiling water
or milk.
vegetables, pâtés, soups,
broths, pancakes or fish.
Larger stews, meat roll, fish,
•
omelettes, steaks.
Page 9
9
For the correct use of the hotplates
For better efficiency of the electric
hotplates and lower electricity
consumption:
• switch on the hotplates only after placing
the pots on them.
• For cooking on the electric hotplates it
is advisable to use triple-bottom pots of
the same width as the cooking zone, or
slightly larger (Fig. 3).
• Do not use wet pots on the electric hot-
plates, and do not place wet lids on the
switched off hot-plates, because the
moisture and condensate could damage
them.
• If possible, place lids on the pots.
Copper or aluminium pots and pans
are not very suitable for cooking on the
electric hotplates, because they can
leave residues, stains and marks.
Likewise, meat grills in cast iron or
other alloys are not suitable for cooking
on the electric hotplates, because they
cause dangerous accumulation of heat.
Also, the rough bottom can scratch the
cooktop and the material can stain it.
Possibly choose a meat grill in stainless
steel with triple bottom.
The use of glass containers is also
inadvisable, because they usually have
very uneven bottoms. Never use plastic
containers.
• Do not place unstable or deformed pots
on the hotplates because they could
tip over or spill their contents and thus
cause accidents.
• Pots must not enter the control zone.
• Make sure boiling liquids do not spill
onto the hotplates.
• Do not leave a hotplate switched on
without a pot or with an empty pot.
• Do not place a pot on a cold hotplate
or leave it to cool on a switched-off
hotplate. This could cause damaging
condensation to form.
• For faster cooking and to avoid heat
dispersion, it is advisable to use flatbottomed pots, to ensure maximum
contact of the bottoms with the cooking
zone.
• Take care never to lean or reach over a
hot electric plate. Always point pan
handles inward or over the work surface
next to the hob to avoid accidentally
knocking over a pan as you pass by.
• Do not use the hotplate to warm the
room.
Take care when frying food in
hot oil or fat, as the overheated
splashes could easily ignite.
The stainless steel can become
tarnished if excessively heated.
Therefore prolonged cooking
with potstones, earthenware
pans or cast-iron plates is
inadvisable. Also, do not use
aluminium foil to protect the top
during use.
Fig. 3
Page 10
10
Maintenance and Cleaning
Before any maintenance or
cleaning can be carried out,
you must DISCONNECT the
hob from the electricity supply.
This appliance cannot be
cleaned with steam or with a
steam cleaning machine.
The hob is best cleaned whilst it is
still warm, as spillage can be removed
more easily than if it is left to cool.
The Hob Top
Regularly wipe over the hob top
using a soft cloth well wrung out in warm
water to which a little washing up liquid
has been added. Avoid the use of the
following:
- household detergent and bleaches;
- impregnated pads unsuitable for
non-stick saucepans;
- steel wool pads;
- bath/sink stain removers.
Should the hob top become heavily
soiled, the following products are
recommended:
- For stainless steal hobs use a
proprietary stainless steel cleaner.
- For other hobs use Hob Brite or Bar
Keepers Friend.
The control knobs may be removed
by carefully pulling them upward for
easier cleaning.
Do not leave acid or alkaline
substances (e.g. vinegar, salt,
lemon juice, etc.) on the
cooktop.
The Hotplates
Spills onto the actual plate should be
removed using warm water and a soft
brush, nylon or plastic scourer. To keep
the plates looking as new, hotplate
conditioner can be purchased from most
hardware stores, e.g. "4 Hob" by
HomeCare Products (follow the
manufacturer's instruction for use).
Alternatively, wipe the plates with a
drop of olive oil on a kitchen towel to
avoid rust. It is important to note that the
plate will smoke a little and produce a
slightly unpleasant odour when next
used.
Stainless steel parts: the stainless
steel spill rings may become straw
coloured with use. Use a proprietary
stainless steel cleaner to remove this
straw discolouration. This also applies to
the area around the hotplates on
stainless steel hobs.
Failure to clean and condition
hotplates may lead to rust and
corrosion forming on the surface.
Fig. 4
Page 11
11
Something Not Working?
If the hob is not working correctly, please carry out the following checks before
contacting your local Service Force Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a
fault caused by incorrect use or installation, a charge will be made even if the
appliance is under guarantee.
SYMPTOM
# The plate does not heat up.
# The plate is not giving satisfactory
results.
If after all these checks, your hob still
does not operate correctly, contact your
local Service Force Centre.
Please note that it will be necessary
to provide proof of purchase for any inguarantee service calls.
SOLUTION
$ Check that the unit is plugged in
and the electrical supply is
switched on.
$ Check the mains fuse has not
blown.
$ Check the correct control knob
has been turned.
$ Check the plate is clean and dry
$ Check the cooking pan is the
correct size for the plate.
$ Check the cooking pan has a flat
bottom.
$ Check the setting is correct for the
type of cooking.
In-guarantee customers should
ensure that the above checks have
been made as the engineer will
make a charge if the fault is not a
mechanical or electrical breakdown.
Page 12
12
Instructions for the Installer
Engineers technical data
Heating elements Ratings
Rapid front left Hotplate
Ø 145 mm 1500 W
Rapid back left Hotplate
Ø 180 mm 2000 W
Rapid front right Hotplate
Ø 145 mm 1500 W
Rapid back right Hotplate
Ø 180 mm 2000 W
Total rating 7000 W
Voltage tension 230 V~ 50 Hz
Cut out dimensions
Width: 560 mm
Depth: 480 mm
Overall dimensions
Width: 594 mm
Depth: 510 mm
Page 13
Important safety requirementsImportant safety requirements
Important safety requirements
Important safety requirementsImportant safety requirements
(for the United Kingdom only)
This hob must be installed in
accordance with the IEE Wiring
Regulations (Current Edition).
Detailed recommendations are
contained in the following British
Standards Codes Of Practice: B.S. 6172/
B.S. 5440, Par. 2 and B.S. 6891 Current
Editions.
Location
(for the United Kingdom only)
This hob has been registered as a
"Class X" appliance according to Fire
Risk Regulations. Minimum distances
detailed below must be observed. The
hob may be located in a kitchen, a
kitchen/diner or bed sitting room, but not
in a bathroom or shower room.
Before making the cut out in the
worktop ensure that there is a minimum
distance of 55 mm. between the rear
edge of the hob and the wall. A
minimum distance of 100 mm. must be
left between the side edges of the hob
and any adjacent cabinets or walls.
The minimum distance combustible
material can be fitted above the hob in
line with the edges of the hob is 400
mm. If it is fitted below 400 mm. a
space of 55 mm. must be allowed from
the edges of the hob.
The minimum distance combustible
material can be fitted directly above the
hob is 700 mm.
13
INSTALLATION GUIDANCE INSTRUCTIONS
CLEARANCES REQUIRED WHEN FITTING
THE HOB WITHOUT A COOKER HOOD
INSTALLATION GUIDANCE INSTRUCTIONS
CLEARANCES REQUIRED WHEN FITTING
THE HOB WITH A COOKER HOOD ABOVE
700700
700
700700
ABOVE
Page 14
14
Electrical Connections
Any electrical work required to
install this hob should be carried
out by a qualified electrician or
competent person, in accordance
with the current regulations.
THIS HOB MUST BE
EARTHED.
The manufacturer declines any
liability should these safety measures not
be observed.
This hob is designed to be
connected to a 230 V 50 Hz electrical
supply.
Before switching on, make sure the
electricity supply voltage is the same as
that indicated on the hob rating plate.
The rating plate is located on the bottom
of the hob. A copy is attached on the
back cover of this book.
Before carrying out the connection,
make sure:
1) the limiter valve and the electrical
system can take the appliance load (see
the rating plate);
2) the supply system is equipped
with an efficient earth connection in
compliance with the current standards
and regulations;
3) the outlet or omnipolar switch
used for connection are easily
accessible with the appliance installed.
The appliance is not equipped with
a power cable.
A cable of section adequate for the
load must be installed on the
equipment. The type of cable must have
at least T90 temperature
characteristics. It is advisable to use the
following types of cables or others with
similar characteristics: H05 V2V2-F. The
cable has three wires. The earth wire is
yellow/green and must be approx. 2 cm
longer than the phase and neutral wires
(Fig. 5). Fit the cable with a plug suitable
for the load and connect it to a suitable
safety socket.
To connect directly to the mains, a
suitable omnipolar switch complying
with current standards and with a
contact gap of at least 3 mm must be
installed between the appliance and the
electrical system.
The yellow/green earth wire must not
be interrupted by the switch. The brown
phase wire (coming from terminal "L" on
the terminal block) must always be
connected to the power supply phase.
In any case the power cable must be
positioned in such a way that no part of
it reaches a temperature of 50°C higher
than the ambient temperature.
The cable is guided by means of
clamps fixed to the side of the cabinet,
in order to avoid any contact with the
equipment beneath the cooktop.
The Manufacturer declines any
liability if the accident-prevention
regulations are not respected.
NeutralNeutral
Neutral
NeutralNeutral
Earth (yellow/green)Earth (yellow/green)
Earth (yellow/green)
Fig. 5
Earth (yellow/green)Earth (yellow/green)
Page 15
Ensure that the hob supply cord
does not come into contact with
surfaces with temperatures
higher than 50 deg. C.
The replacement of electric
cable must be carried out
exclusively by the service force centre or by personnel
with similar competencies,
in accordance with the
current regulations.
Supply Cable Specifications
For Uk use only
Connection Min. size Cable / Fuse
via Cable / flex
flex type
2
• Appliance 6 mm
Control twin and
Circuit earth
PVC/PVC 30 A
15
Page 16
16
Electrical connection to the terminal box
The appliance is fitted with a five pole
terminal box whose cables are
predisposed for a 230 V monophase
function (Fig. 6).
In case of a different voltage, carry
out the connection as shown in the table
"CHOICE OF CONNECTION CABLE
AND FUSE GUAGE" below.
The earth wire should be connected
to the terminal marked by the sign .
After having connected the wire to
the terminal secure it with a cable clip.
Fig. 6
CHOICE OF CONNECTION CABLE AND FUSE GUAGE (in Amps)
Type ofType of
Type of
Type ofType of
connectionconnection
connection
connectionconnection
ConnectionConnection
Connection
ConnectionConnection
cable withcable with
cable with
cable withcable with
terminalterminal
terminal
terminalterminal
boxbox
box
boxbox
NetworkNetwork
Network
NetworkNetwork
tensiontension
tension
tensiontension
HeatingHeating
Heating
HeatingHeating
elementelement
element
elementelement
tensiontension
tension
tensiontension
All-electricAll-electric
All-electric
All-electricAll-electric
applianceappliance
appliance
applianceappliance
MonophaseMonophase
Monophase
MonophaseMonophase
2
3
1
L1
230 V 230 V
230 V
230 V 230 V
230 V230 V
230 V
230 V230 V
3 X 2,5 mm3 X 2,5 mm
3 X 2,5 mm
3 X 2,5 mm3 X 2,5 mm
24 A24 A
24 A
24 A24 A
TriphaseTriphase
Triphase
TriphaseTriphase
3
4
N
PE
~~
~
~~
22
2
22
21
L1
230 V 3 230 V 3
230 V 3
230 V 3 230 V 3
4 X 1,5 mm4 X 1,5 mm
4 X 1,5 mm
4 X 1,5 mm4 X 1,5 mm
L2
230 V230 V
230 V
230 V230 V
13 A13 A
13 A
13 A13 A
4
L3
~~
~
~~
22
2
22
PE
1
L1L3L2
Triphase YTriphase Y
Triphase Y
Triphase YTriphase Y
3f. + neutre3f. + neutre
3f. + neutre
3f. + neutre3f. + neutre
4
32
N
400 V 3N 400 V 3N
400 V 3N
400 V 3N 400 V 3N
230 V230 V
230 V
230 V230 V
5 X 1,5 mm5 X 1,5 mm
5 X 1,5 mm
5 X 1,5 mm5 X 1,5 mm
13 A13 A
13 A
13 A13 A
Biphase YBiphase Y
Biphase Y
Biphase YBiphase Y
2f. + neutre2f. + neutre
2f. + neutre
2f. + neutre2f. + neutre
1
32
4
L1 L2
PE PE
~~
~
~~
400 V 2N 400 V 2N
400 V 2N
400 V 2N 400 V 2N
22
2
22
4 X 1,5 mm4 X 1,5 mm
4 X 1,5 mm
4 X 1,5 mm4 X 1,5 mm
230 V230 V
230 V
230 V230 V
13 A13 A
13 A
13 A13 A
N
~~
~
~~
22
2
22
Page 17
Wiring diagram
17
Page 18
18
Installation
The hob must be installed
according to the instructions
supplied.
The hob must be installed by
qualified personnelqualified personnel
qualified personnel to the
qualified personnelqualified personnel
relevant rules and regulations in
force.
Please, ensure that, once the hob
is installed, it is easily accessible
for the engineer in the event of a
breakdown.
When the hob is first installed
Once the hob has been installed,
it is important to remove any
protective materials, which were
put on in the factory.
The manufacturer will not accept
liability, should the above
instructions or any of the other
safety instructions incorporated in
this book be ignored.
These cooktops are designed for
fitting on modular kitchen cabinets
having a depth of between 550 and 600
mm and suitable characteristics.
Dimensions are given in mm.
Fitting the Hob into the
worktop
The cooktop can be installed in a
cabinet having an opening of the
dimensions given in Fig. 7. The opening
for fitting must be at least 55 mm from
the back wall. Possible right or left side
walls higher than the cooktop must be
at least 100 mm from the opening in the
top.
Fig. 7
Page 19
Carry out the building in of the hob
"
as follows:
• place the seals supplied with the
hob on the front edge of the cut
out. Then, place them at 11 mm
from the side edges and at 10 mm
from the rear edge, as shown in
the diagram, taking care that the
seals meet without overlapping
(Fig. 8).
• Place the hob in the cut out,
taking care that it is centred.
• Fix the hob with the relevant fixing
clamps, supplied with the
injectors kit (see Fig. 9). When the
screws have been tightened, the
excess seal can be removed.
The edge of the hob forms a double
seal which prevents the ingress of
liquids.
19
Fig. 8
Sealing
gasket
Fig. 9
Page 20
20
Building In
On base cabinet with door
Adequate arrangements must be
ensured in the construction of the
cabinet, to prevent possible contact
with the overheated housing of the top
during operation. The recommended
solution for avoiding this problem is
illustrated in Fig. 10.
The panel under the top must be
easily removed to allow securing and
release of the top in case of technical
service intervention.
On base cabinet with oven
The compartment must have the
dimensions given in Fig. 7 and must be
equipped with supports for allowing
efficient ventilation.
Two possible solutions for preventing
overheating are described in Fig. 11 and
12.
The electrical connection of the top
and that of the oven must be carried out
separately, for electrical reasons and to
facilitate frontal oven removal.
Wall units or extractor hoods must be
at least 650 mm from the cooktop (Fig.
7).
Fig. 10
connections
Fig. 11
aa
a) removable cabinet panel
aa
bb
b) possible space useful for
bb
Fig. 12
Page 21
Service and original spare parts
This machine, before leaving the
factory, has been tested and studied by
many experts and specialists, in order to
give you the best results.
Any repair work which needs to be
carried out should be done with the
utmost care and attention.
For this reason we recommend that
for any problem you contact the dealer
who sold it to you, or our nearest
authorized Service Centre, specifying
the nature of the problem, the appliance
model (Mod.), the product number (Prod.
No.) and the serial number (Ser. No.)
marked on the identification plate
supplied in the injectors kit.
Original spareparts, certified by the
product manufacturer and carrying this
symbol are only
available at our
Service Centre and
authorized
spareparts shops.
21
Page 22
22
Declaration of guarantee terms (for Belgium only)Declaration of guarantee terms (for Belgium only)
Declaration of guarantee terms (for Belgium only)
Declaration of guarantee terms (for Belgium only)Declaration of guarantee terms (for Belgium only)
Our appliances are produced with the greatest of care. However, a defect may
still occur. Our consumer services department will repair this upon request, either
during or after the guarantee period. The service life of the appliance will not,
however, be reduced as a result.
This declaration of guarantee terms is based on European Union Directive
99/44/EC and the provisions of the Civil Code. The statutory rights that the
consumer has under this legislation are not affected by this declaration of
guarantee terms.
This declaration does not affect the vendor’s statutory warranty to the end user.
The appliance is guaranteed within the context of and in adherence with the following
terms:
1. In accordance with provisions laid down in paragraphs 2 to 15, we will remedy
free of charge any defect that occurs within 24 months from the date the
appliance is delivered to the first end user.
These guarantee terms do not apply in the event of use for professional or
equivalent purposes.
2. Performing the guarantee means that the appliance is returned to the condition
it was in before the defect occurred. Defective parts are replaced or repaired.
Parts replaced free of charge become our property.
3. So as to avoid more severe damage, the defect must be brought to our atten-
tion immediately.
4. Applying the guarantee is subject to the consumer providing proof of purchase
showing the purchase and/or delivery date.
5. The guarantee will not apply if damage caused to delicate parts, such as glass
(vitreous ceramic), synthetic materials and rubber, is the result of inappropriate
use.
6. The guarantee cannot be called on for minor faults that do not affect the value
or the overall reliability of the appliance.
7. The statutory warranty does not apply when defects are caused by:
− a chemical or electrochemical reaction caused by water,
− abnormal environmental conditions in general,
− unsuitable operating conditions,
− contact with harsh substances.
8. The guarantee does not apply to defects due to transport which have occurred
outside of our responsibility. Nor will the guarantee cover those caused by
inadequate installation or assembly, lack of maintenance or failure to respect
the assembly instructions or directions for use.
9. Defects that result from repairs or measures carried out by people who are not
qualified or expert or defects that result from the addition of non-original
accessories or spare parts are not covered by the guarantee.
10. Appliances that are easy to transport may be delivered or sent to the consumer
services department. Home repairs are only anticipated for bulky appliances
or built-in appliances.
11. If the appliances are built-in, built-under, fixed or suspended in such a way that
removing and replacing them in the place where they are fitted takes more than
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half an hour, the costs that result therefrom will be charged for. Connected
damage caused by these removal and replacement operations will be the
responsibility of the user.
12. If, during the guarantee period, repairing the same defect repeatedly is not con-
clusive, or if the repair costs are considered disproportionate, in agreement with
the consumer, the defective appliance may be replaced with another appliance
of the same value.
In this event, we reserve the right to ask for a financial contribution calculated
according to the length of time it has been used.
13. A repair under guarantee does not mean that the normal guarantee period will
be extended nor that a new guarantee period begins.
14. We give a twelve month guarantee for repairs, limited to the same defect.
15. Except in the event where liability is legally imposed, this declaration of
guarantee terms excludes any compensation for damage outside the appliance
for which the consumer wishes to assert his rights. In the event of legally
admitted liability, compensation will not exceed the purchase price paid for
the appliance.
These guarantee terms are only valid for appliances purchased and used in
Belgium. For exported appliances, the user must first make sure that they satisfy
the technical conditions (e.g.: voltage, frequency, installation instructions, etc.) for
the country concerned and that they can withstand the local climatic and
environmental conditions. For appliances purchased abroad, the user must first
ensure that they meet the qualifications required in Belgium. Non-essential or
requested adjustments are not covered by the guarantee and are not possible in all
cases.
Our consumer services department is always at your disposal, even after the
guarantee period has expired.
Address for our consumer services department:
BELGIUM
Tel: Fax:
Electrolux Home Products Belgium Consumer services 02/363.04.44 02/363.04.00
ELECTROLUX SERVICE 02/363.04.60
Bergensesteenweg 719
1502 Lembeek
E-mail: consumer.services@electrolux.be
GRAND-DUCHÉ DE LUXEMBOURG
ELECTROLUX HOME PRODUCTS Consumer services 00 35242431-1 0035242 431-360
Rue de Bitbourg. 7
L-1273 Luxembourg-Hamm
E-mail: consumer-service.luxembourg@electrolux.lu
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Guarantee/Customer Service (for the United
Kingdom only)
Standard guarantee conditions
We, AEG-Electrolux, undertake that if within 12 months of the date of the purchase
this AEG-Electrolux appliance or any part thereof is proved to be defective by reason
only of faulty workmanship or materials, we will, at our option repair or replace the
same FREE OF CHARGE for labour, materials or carriage on condition that:
· The appliance has been correctly installed and used only on the electricity or gas
supply stated on the rating plate.
· The appliance has been used for normal domestic purposes only, and in
accordance with the manufacturer’s instructions.
· The appliance has not been serviced, maintained, repaired, taken apart or
tampered with by any person not authorised by us.
· Electrolux Service Force Centre must undertake all service work under this
guarantee.
· Any appliance or defective part replaced shall become the Company’s
property.
· This guarantee is in addition to your statutory and other legal rights.
Exclusions
· Damage or calls resulting from transportation, improper use or neg-lect, the
replacement of any light bulbs or removable parts of glass or plastic.
· Costs incurred for calls to put right an appliance which is improperly installed
or calls to appliances outside the United Kingdom.
· Appliances found to be in use within a commercial environment, plus those
which are subject to rental agreements.
· Products of Electrolux manufacturer that are not marketed by Electrolux.
Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare parts,
please contact your local Service Force Centre by telephoning
0870 5 929 929
Your telephone call will be automatically routed to the Service Force Centre covering
your postcode area.
For the address of your local Service Force Centre and further information about
Service Force, please visit the website at
www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the
heading “Something not working”.
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When you contact the Service Force Centre you will need to give the following details:
1.Your name, address and postcode.
2.Your telephone number.
3. Clear concise details of the fault.
4. The model and Serial number of the appliance (found on the rating plate).
5.The purchase date.
Please note a valid purchase receipt or guarantee documentation is required for in
guarantee service calls.
Customer Care
For general enquiries concerning your Electrolux appliance, or for further information
on Electrolux products please contact our Customer Care Department by letter or
telephone at the address below or visit our website at www.electrolux.co.uk
Customer Care Department
Electrolux Major Appliances
Addington Way
Luton
Bedfordshire, LU4 9QQ
Tel: 08705 350 350 (
**
(
*) Calls may be recorded for training purposes
**
**
*)
**
European Guarantee
This appliance is guaranteed by Electrolux in each of the countries listed at the
back of this user manual, for the period specified in the appliance guarantee or
otherwise by law. If you move from one of these countries to another of the countries
listed below the appliance guarantee will move with you subject to the following
qualifications:
• The appliance guarantee starts from the date you first purchased the appliance
which will be evidenced by production of a valid purchase document issued by
the seller of the appliance.
• The appliance guarantee is for the same period and to the same extent for labour
and parts as exists in your new country of residence for this particular model or
range of appliances.
• The appliance guarantee is personal to the original purchaser of the appliance
and cannot be transferred to another user.
• The appliance is installed and used in accordance with instructions issued by
Electrolux and is only used within the home, i.e. is not used for commercial
purposes.
• The appliance is installed in accordance with all relevant regulations in force
within your new country of residence.
The provisions of this European Guarantee do not affect any of the rights granted
to you by law.
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