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USER
MANUAL
LFR73964NCC
EN User Manual
Washing Machine
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CONTENTS
1. SAFETY INFORMATION......................................................................................3
2. SAFETY INSTRUCTIONS.................................................................................... 5
3. PRODUCT DESCRIPTION...................................................................................7
4. TECHNICAL DATA............................................................................................... 8
5. INSTALLATION.....................................................................................................8
6. CONTROL PANEL..............................................................................................13
7. DIAL AND BUTTONS......................................................................................... 15
8. SETTINGS.......................................................................................................... 18
9. BEFORE FIRST USE..........................................................................................19
10. PROGRAMMES................................................................................................19
11. DAILY USE....................................................................................................... 24
12. HINTS AND TIPS..............................................................................................30
13. CARE AND CLEANING.................................................................................... 31
14. TROUBLESHOOTING......................................................................................37
15. CONSUMPTION VALUES................................................................................41
16. QUICK GUIDE.................................................................................................. 43
17. ENVIRONMENTAL CONCERNS......................................................................44
FOR PERFECT RESULTS
Thank you for choosing this AEG product. We have created it to give you
impeccable performance for many years, with innovative technologies that help
make life simpler – features you might not find on ordinary appliances. Please
spend a few minutes reading to get the very best from it.
Visit our website to:
Get usage advice, brochures, trouble shooter, service and repair information:
www.aeg.com/support
Register your product for better service:
www.registeraeg.com
Buy Accessories, Consumables and Original spare parts for your appliance:
www.aeg.com/shop
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the
following data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Warning / Caution-Safety information
General information and tips
Environmental information
Subject to change without notice.
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1. SAFETY INFORMATION
Before beginning the installation and use of this
appliance, carefully read the supplied instructions.
The manufacturer is not responsible for any injuries or
damage that are the result of incorrect installation or
usage. Always keep the instructions in a safe and
accessible location for future reference.
1.1 Children and vulnerable people safety
• This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning the use of the appliance in a
safe way and understand the hazards involved.
• Children between 3 and 8 years of age and persons
with very extensive and complex disabilities shall be
kept away from the appliance unless continuously
supervised.
• Children of less than 3 years of age should be kept
away from the appliance unless continuously
supervised.
• Children should be supervised to ensure that they do
not play with the appliance.
• Keep all packaging away from children and dispose of
it appropriately.
• Keep detergents away from children.
• Keep children and pets away from the appliance when
the door is open.
• If the appliance has a child safety device, it should be
activated.
• Children shall not carry out cleaning and user
maintenance of the appliance without supervision.
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1.2 General Safety
• This appliance is for washing domestic-type, machine-
washable laundry only.
• This appliance is designed for single household
domestic use in an indoor environment.
• This appliance may be used in, offices, hotel guest
rooms, bed & breakfast guest rooms, farm guest
houses and other similar accommodation where such
use does not exceed (average) domestic usage levels.
• Do not change the specification of this appliance.
• The appliance maximum load is 9.0 kg. Do not exceed
the maximum load of each programme (refer to the
“Programmes” chapter).
• The operating water pressure at the water entry point
from the outlet connection must be between 0.5 bar
(0.05 MPa) and 10 bar (1.0 MPa).
• The ventilation opening in the base must not be
covered by a carpet, mat, or any floor covering.
• The appliance must be connected to the water mains
using the new supplied hose sets, or other new hose
sets supplied by the Authorised Service Centre.
• Old hose sets must not be reused.
• If the mains power supply cable is damaged, it must
be replaced by the manufacturer, its Authorised
Service Centre or similarly qualified persons to avoid
an electrical hazard.
• Before any maintenance operation, deactivate the
appliance and disconnect the mains plug from the
socket.
• Do not use high pressure water sprays and/or steam
to clean the appliance.
• Clean the appliance with a moist cloth. Use only
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.
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2. SAFETY INSTRUCTIONS
ENGLISH 5
2.1 Installation
The installation must comply
with relevant national
regulations.
• Remove all the packaging and the
transit bolts including rubber bush
with plastic spacer.
• Keep the transit bolts in a safe place.
If the appliance is to be moved in the
future they must be reattached to lock
the drum to prevent an internal
damage.
• Always take care when moving the
appliance as it is heavy. Always use
safety gloves and enclosed footwear.
• Follow the installation instructions
supplied with the appliance.
• Do not install or use a damaged
appliance.
• Do not install or use the appliance
where the temperature can be less
than 0°C or where it is exposed to the
weather.
• The floor area on which the appliance
is to be installed must be flat, stable,
heat resistant and clean.
• Make sure that there is air circulation
between the appliance and the floor.
• When the appliance is in its
permanent position, check if it is
levelled correctly with the aid of a
spirit level. If it is not, adjust the feet
accordingly.
• Do not install the appliance directly
above a floor drain.
• Do not spray water on the appliance
and do not expose it to excessive
humidity.
• Do not install the appliance where the
appliance door cannot be fully
opened.
• Do not put a closed container to
collect possible water leakage under
the appliance. Contact the Authorised
Service Centre to ensure which
accessories can be used.
2.2 Electrical connection
WARNING!
Risk of fire and electric
shock.
• WARNING: This appliance is
designed to be installed / connected
to a grounding connection in the
building.
• Always use a correctly installed
shockproof socket.
• Make sure that the parameters on the
rating plate are compatible with the
electrical ratings of the mains power
supply.
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to
the mains plug and to the mains
cable. Should the mains cable need to
be replaced, this must be carried out
by our Authorised Service Centre.
• Connect the mains plug to the mains
socket only at the end of the
installation. Make sure that there is
access to the mains plug after the
installation.
• Do not touch the mains cable or the
mains plug with wet hands.
• Do not pull the mains cable to
disconnect the appliance. Always pull
the mains plug.
2.3 Water connection
• The inlet water shall not exceed
25 °C.
• Do not cause damage to the water
hoses.
• Before connection to new pipes, pipes
not used for a long time, where repair
work has been carried out or new
devices fitted (water meters, etc.), let
the water flow until it is clean and
clear.
• Ensure that there are no visible water
leaks during and after the first use of
the appliance.
• Do not use an extension hose if the
inlet hose is too short. Contact the
Authorised Service Centre for the
replacement of the inlet hose.
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• When unpacking the appliance, It is
possible to see water flowing from the
drain hose. This is due to the testing
of the appliance with the use of water
in the factory.
• You can extend the drain hose to
maximum 400 cm. Contact the
Authorised Service Centre for the
other drain hose and the extension.
• Make sure that there is access to the
tap after the installation.
2.4 Use
WARNING!
Risk of injury, electric shock,
fire, burns or damage to the
appliance.
• Follow the safety instructions on the
detergent packaging.
• Do not put flammable products or
items that are wet with flammable
products in, near or on the appliance.
• Do not wash fabrics which are heavily
soiled with oil, grease or other greasy
substances. It can damage rubber
parts of the washing machine.
Prewash such fabrics by hand before
loading them into the washing
machine.
• Do not touch the glass door while a
programme operates. The glass can
get hot.
• Make sure that all metal objects are
removed from the laundry.
2.5 Service
• To repair the appliance contact the
Authorised Service Centre. Use
original spare parts only.
• Please note that self-repair or nonprofessional repair can have safety
consequences and might void the
guarantee.
• The following spare parts will be
available for 10 years after the model
has been discontinued: motor and
motor brushes, transmission between
motor and drum, pumps, shock
absorbers and springs, washing drum,
drum spider and related ball bearings,
heaters and heating elements,
including heat pumps, piping and
related equipment including hoses,
valves, filters and aquastops, printed
circuit boards, electronic displays,
pressure switches, thermostats and
sensors, software and firmware
including reset software, door, door
hinge and seals, other seals, door
locking assembly, plastic peripherals
such as detergent dispensers. Please
note that some of these spare parts
are only available to professional
repairers, and that not all spare parts
are relevant for all models.
• Concerning the lamp(s) inside this
product and spare part lamps sold
separately: These lamps are intended
to withstand extreme physical
conditions in household appliances,
such as temperature, vibration,
humidity, or are intended to signal
information about the operational
status of the appliance. They are not
intended to be used in other
applications and are not suitable for
household room illumination.
2.6 Disposal
WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the
mains electrical and water supplies.
• Cut off the mains electrical cable
close to the appliance and dispose of
it.
• Remove the door catch to prevent
children or pets from becoming
trapped in the drum.
• Dispose of the appliance in
accordance with local requirements
for the disposal of Waste Electrical
and Electronic Equipment (WEEE).
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3. PRODUCT DESCRIPTION
1 2 3
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5
6
7
4
10
8
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3.1 Special features
Your new washing machine meets all
modern requirements for an effective
treatment of laundry with low water,
energy and detergent consumption and
proper care of fabric.
• The ProSense technology detects
the laundry load size defining the
programme duration in 30 seconds.
The washing programme is tailored to
the laundry load and the type of fabric
without consuming more time, energy
and water than necessary.
• The steam has a quick and easy way
to refresh the clothes. The gentle
steam programmes remove odours
3.2 Appliance overview
and reduce creases in dry fabrics so
they need little ironing.
The Plus Steam option, finishes
every cycle with gentle steam that
relaxes the fibres and reduces fabric
creasing. Ironing will be easier!
• The AEG Steam Fragrance, thanks
to the steam programmes offers the
perfect solution for refreshing even
the most delicate garments without
washing. Use the delicate fragrance
exclusively developed by AEG to add
a pleasant feeling of "just-washed"
garment to the removing odours and
wrinkles action.
Worktop
1
Detergent dispenser
2
Control panel
3
Door handle
4
Rating plate
5
Drain pump filter
6
Feet for levelling the appliance
7
Drain hose
8
Inlet hose connection
9
Mains cable
10
Transit bolts
11
Hose support
12
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00000000
00A
Mod.
xxxxxxxxx
000V ~ 00Hz 0000 W
910000000
00
A
B
C
Prod.No.
D
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4. TECHNICAL DATA
Dimension Width/ Height/ Total depth 59.7 cm /84.7 cm /66.0 cm
Electrical connection Voltage
Level of protection against ingress of solid particles and
moisture ensured by the protective cover, except where
the low voltage equipment has no protection against mois‐
ture
Water supply pressure Minimum
Water supply
Maximum Load Cotton 9.0 kg
Spin Speed Maximum spin speed 1551 rpm
1)
Connect the water inlet hose to a water tap with a 3/4'' thread.
1)
Overall power
Fuse
Frequency
Maximum
The rating plate reports:
A. model name
B. product number
C. electrical ratings
D. serial number
230 V
2200 W
10 A
50 Hz
IPX4
0.5 bar (0.05 MPa)
10 bar (1.0 MPa)
Cold water
5. INSTALLATION
5.1 Unpacking
1. Remove the external film. If
necessary, use a cutter.
WARNING!
Refer to Safety chapters.
WARNING!
Remove all the packaging
and the transit bolts before
installing the appliance.
WARNING!
Use the gloves.
2. Remove the cardboard top and the
polystyrene packaging materials.
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3. Remove the internal film.
1
2
4. Open the door and remove the
polystyrene piece from the door seal
and all the items from the drum.
ENGLISH 9
7. Remove the polystyrene protection
from the bottom.
8. Pull up the appliance in vertical
position.
9. Remove the power supply cable and
the drain hose from the hose holders.
5. Carefully put the appliance down on
its rear side.
6. Put the front polystyrene packaging
element on the floor under the
appliance.
Make sure not to
damage the hoses.
It is possible to see
water flowing from the
drain hose. This is due
to the testing with water
of the appliance in
factory.
10. Remove the three bolts by using the
spanner supplied with the appliance.
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11. Pull out the plastic spacers.
12. Put the plastic caps, that you find in
the user manual bag, in the holes.
We recommend that you
keep the packaging and the
transit bolts for any
movement of the appliance.
5.2 Positioning and levelling
1. Install the appliance on a flat hard
floor.
Make sure that carpets do
not stop the air circulation
below the appliance.
Make sure that the appliance
does not touch the wall or
other units.
2. Loosen or tighten the feet to adjust
the level.
WARNING!
Do not put cardboard, wood
or equivalent materials
below the appliance feet to
adjust the level.
The appliance must be level and stable.
A correct adjustment of the
appliance level prevents the
vibration, noise and the
movement of the appliance
when in operation.
When the appliance is
installed on a plinth or a
tumble dryer is stacked on
the washing machine, use
the accessories described in
chapter 'Accessories'. Read
carefully the instructions
supplied with the appliance
and with the accessory.
5.3 Fixing plate kit
If you install the appliance on a plinth
that is not an accessory supplied by
AEG, secure the appliance with the fixing
plates. This spare part is available in web
shop or from authorised dealer.
Read carefully the instructions supplied
with the accessory.
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45º45º
A
ENGLISH 11
5.4 The inlet hose
1. Connect the water inlet hose to the
back of the appliance.
2. Position it toward left or right
depending on the position of the
water tap.
Make sure that the inlet hose
is not in vertical position.
3. If necessary, loose the ring nut to set
it in the correct position.
4. Connect the water inlet hose to the
cold water tap with 3/4" thread.
5.5 Water-stop device
The inlet hose has a water stop device.
This device prevents water leaks in the
hose because of its natural ageing.
The red sector in the window «A» shows
this fault.
If this occurs, close the water tap and
contact the authorized service centre to
replace the hose.
5.6 Water drainage
The drain hose should be positioned at a
height of not less than 60 cm and not
more than 100 cm from the floor.
You can extend the drain
hose to maximum 400 cm.
Contact the authorized
service centre for the other
drain hose and the
extension.
It is possible to connect the drain hose in
different ways:
1. Make a U shape with the drain hose
and put it around the plastic hose
guide.
WARNING!
The inlet water shall not
exceed 25 °C.
CAUTION!
Make sure that there are no
leaks from the couplings.
Do not use an extension
hose if the inlet hose is too
short. Contact the service
centre for the replacement of
the inlet hose.
2. On the edge of a sink - Fasten the
guide to the water tap or to the wall.
Make sure that the plastic
guide cannot move when the
appliance drains.
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Make sure that the drain
hose end is not immersed in
the water. There may be a
return of dirty water into the
appliance.
3. To a stand pipe with vent-hole Insert the drain hose directly into a
drain pipe. Refer to the illustration.
5. Without the plastic hose guide, to
a sink spigot - Put the drain hose in
the spigot and tighten it with a clamp.
Refer to the illustration.
Make sure that the drain
hose makes a loop to
prevent particles going into
the appliance from the sink.
6. Position the hose directly to a built-
in drain pipe in the room wall and
tighten it with a clamp.
The end of the drain hose
must always be ventilated ,
i.e. the inner diameter of the
drain pipe (min. 38 mm min. 1.5") must be larger
than the external diameter of
the drain hose.
4. If the end of the drain hose looks like
this (see the picture), you can push it
directly into the stand pipe.
5.7 Electrical connection
At the end of installation you can connect
the mains plug to the mains socket.
The rating plate and the 'Technical Data'
chapter indicate the necessary electrical
ratings. Make sure that they are
compatible with the mains power supply.
Check that your domestic electrical
installation can take the maximum load
required, also taking into account any
other appliances in use.
Connect the appliance to an earthed
socket.
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1
5
ENGLISH 13
The power supply cable must be easily
accessible after installing the appliance.
For any electrical work required to install
this appliance, contact our Authorised
Service Centre.
6. CONTROL PANEL
6.1 Control panel description
The options are not selectable with all washing programmes. Check the
compatibility between options and washing programmes in the "Options
compatibility with programmes" paragraph in the "Programmes" chapter.
An option can exclude another one, in this case the appliance doesn't
allow you to set the incompatible options together.
Make sure the screen and touch buttons are always clean and dry.
The manufacturer does not accept any
responsibility for damage or injury
through failure to comply with the above
safety precaution.
On/Off push button
1
Programme dial
2
Display
3
Finish In touch button
4
5
Start / Pause touch button
Plus Steam touch button
6
Extra Rinse touch button
7
Time Save touch button
8
Stains/Prewash touch button and
9
permanent Child Lock option
Spin touch button
10
Temperature touch button
11
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6.2 Display
Door locked indicator.
Washing phase indicator. It flashes during pre-wash and wash phase.
Rinsing phase indicator. It flashes during rinse phase.
Spinning and draining phase indicator. It flashes during spin and drain
phase.
Steam phase indicator.
Anti-crease phase indicator.
Eco programme indicator: it lights on when the selected programme
and options have an eco profile.
Add garments indicator: it lights on when the programme starts and the
user can still pause the appliance and add more laundry.
Extra Rinse indicator.
ProSense indicator.
Finish In indicator.
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ENGLISH 15
The digital indicator can show:
• Programme duration (e. g. ).
The time shown when the programme is set could
not correspond to effective duration and change af‐
ter ProSense phase.
• Maximum load.
• Finish in time (e. g. or ).
• Cycle end (
• Warning code (e.g. ).
• Indication of total operating hours of the appliance. Refer to the 'Op‐
erating hours counter' section in the 'Settings' paragraph for more
details.
Maximum load indicator. The value is shown for three seconds after
programme selection, alternated with cycle duration.
Maximum laundry indicator. It blinks if the laundry amount exceeds the
declared load.
This indicator reminds to run a cleaning cycle.
Child safety lock indicator.
The Temperature area:
Temperature indicator
Cold water indicator
The spin area:
Spin speed indicator
No Spin indicator. Spin phase is off.
Extra Silent indicator.
).
Rinse hold indicator.
Pre-wash indicator.
Stain indicator.
7. DIAL AND BUTTONS
7.1 On/Off
Pressing this button for a few seconds
allows to activate or deactivate the
appliance. Two different tunes sound
while switching the appliance on or off.
As the Stand-by function automatically
deactivates the appliance to decrease
the energy consumption in a few cases,
you may need to activate the appliance
again.
For more details, refer to Stand-by
paragraph in Daily Use chapter.
7.2 Programme dial
By rotating the programme dial it is
possible to select the desired
programme.
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7.3 Introduction
The options/functions are
not selectable with all
washing programmes.
Check the compatibility
between options/functions
and washing programmes in
the "Programme Chart". An
option/function can exclude
another one, in this case the
appliance doesn't allow you
to set the incompatible
options/functions together.
Make sure the screen and
touch buttons are always
clean and dry.
7.4 Finish In
Set this option as last after
programme and other
options selection, otherwise
it can be cancelled if you
change some setting.
This option allows choosing the time
within which a programme should
terminate. The programme end can be
postponed by one 1 hour every button
touch until 24 hours maximum.
The display shows the normal
programme duration alternatively with
the set programme end time (expressed
in hours 0h). The minimum selectable
time corresponds to rounded up hour of
the maximum duration of a programme
(e.g. if the cycle duration lasts 3:15
hours, the minimum selectable time will
be 4h).
After programme start, the door is locked
and the appliance starts the ProSense
phase. When load estimation ends, on
the display the icon of running phase
blinks and the time digit counts down in
steps of one hour and in steps of 1
minute during the last hour.
7.5 Start / Pause
Touch the Start / Pause button to
start, pause the appliance or interrupt a
running programme.
7.6 Plus Steam
This option adds a steam phase followed
by a short anti-crease phase at the end
of the washing programme.
The steam phase reduces fabric
creasing and facilitates the fabric ironing.
The recommended maximum load
decreases on the display.
The indicator
during steam phase.
This option can affect the
programme duration.
When the programme stops the display
shows a zero
steady on and the indicator starts
blinking, and the Start / Pause led
remains lit. The drum performs smooth
movements for about 30 minutes to keep
the steam benefit. By touching any
button the anti-crease movements stop
and the door unlocks, the appliance
proposes again the previous set
programme.
To interrupt the anti-crease phase, you
can also:
• Press the On/Off button for a few
seconds to activate or the deactivate
the appliance.
• Turning the programme dial in
another position.
An half laundry load helps to
reach better results.
blinks on the display
, the indicator is
7.7 Extra Rinse
With this option you can add a few rinses
to the selected washing programmes and
optimise the fabric softener distribution
and improve the fabric softness.
It is suggested when you use the fabric
softener.
Useful for people allergic to detergents
and in areas where the water is soft.
This option increases the programme
duration.
The button indicator comes on.
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ENGLISH 17
7.8 Time Save
With this option you can decrease the
programme duration.
• If your laundry is normally or lightly
soiled, it may be advisable to shorten
the washing programme. Touch this
button once to decrease the duration.
• In case of smaller load, touch this
button twice to set an extra quick
programme.
In this case, the temperature 95°C is
not selectable.
The led of the button is on and the
display shows the set programme
duration.
This option can also be used
to shorten the steam
programme duration.
7.9 Stains/Prewash
Press this button repeatedly to activate
one of the two options or both.
The relevant indicator goes on in the
display.
• Stains
Select this option to add an anti-stain
phase to a programme in order to
treat heavily soiled or stained laundry
with stain remover.
Pour the stain remover into
compartment . The stain remover
will be added in the appropriate phase
of the washing programme.
This option is not
available with a
temperature lower than
40 °C.
• Prewash
Use this option to add a pre-wash
phase at 30 °C before the washing
phase.
This option is recommended for
heavily soiled laundry, especially if
containing sand, dust , mud and other
solid particles.
The options can increase the
programme duration.
7.10 Spin
When you set a programme, the
appliance automatically selects the
default spin speed.
Touch this button repeatedly to:
• Change the spin speed.
The display shows only
the spin speeds available
for the set programme.
• Activate the Rinse Hold option .
The water of the last rinse is not
drained out to prevent the fabrics from
creasing. The washing programme
ends with water in the drum and the
final spin phase is not performed.
The display shows the indicator .
The drum turns regularly to reduce
creasing.
The door stays locked. The drum
turns regularly to reduce creasing.
You must drain the water to unlock
the door.
Touch Start / Pause button : the
appliance performs the spinning
phase and drains the water.
• Activate the Extra silent option.
All spinning phases (intermediate spin
and final spin) are suppressed and
the programme ends with water in the
drum. This helps to reduce creasing.
As the programme is very quiet, it is
suitable for use at night time when
cheaper electricity tariffs are
available. In some programmes the
rinses are performed with more water.
The display shows the indicator
The door stays locked. The drum
turns regularly to reduce creasing.
You must drain the water to unlock
the door.
Touch the Start / Pause button: the
appliance performs only the draining
phase.
• No Spin .
Set this option to deactivate all spin
phases. The display shows the
indicator . The appliance
performs the only draining phase of
the selected washing programme. Set
this option for very delicate fabrics.
The rinses phase uses more water for
some washing programmes
.
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The appliance empties the
water out automatically after
approximately 18 hours.
7.11 Temperature
When you select a washing programme,
the appliance automatically proposes a
default temperature.
8. SETTINGS
8.1 Introduction
When pressing a key
combination, do not tilt your
fingers downwards . The
sensors of the underneath
buttons are sensitive and
may interfere with Your
choice.
8.2 Acoustic signals
This appliance is provided with different
acoustic signals, that operate when:
• You activate the appliance (special
short tune).
• You deactivate the appliance (special
short tune).
• You touch the buttons (click sound).
• You make a wrong selection (3 short
sounds).
• The programme is completed
(sequence of sounds for about 2
minutes).
• The appliance has a malfunction
(sequence of short sounds for about 5
minutes).
• When a laundry overload is detected
during ProSense phase (a double
sound played one).
To activate/deactivate this option, hold
down the Extra Rinse button until a beep
or a double beep sounds.
If you deactivate this
function, the acoustic signals
stops playing at the end of
the programme only.
8.3 Child Lock
With this option you can prevent children
from playing with the control panel.
Touch this button repeatedly until the
desired temperature value appears on
the display.
When the display shows the indicators
and , the appliance does not heat
the water.
To activate/deactivate this option, hold
down the Stains/Prewash button until
comes on/goes off on the display.
The appliance will default to this option
after you switch it off.
The Child Lock function may not be
available for a few seconds after
switching the appliance on.
8.4 Operating Hours Counter
It is possible to visualise the total
operating time of the appliance in hours,
starting from the first switching on. This
value will count operating time of the
cycles (does not include pauses, delayed
start time). To visualise this value,
proceed as follows:
1. Switch the appliance on by pressing
the On/Off button.
2. Press and hold the Extra Rinse and
Plus Steam buttons for some
seconds.
3. After 3 seconds the total hours
operated by the appliance are shown
in the display: e.g. 1276 hours, the
display shows the text Hr for 2
seconds, 12 (thousands and
hundreds) for 2 seconds and 76 (tens
and units).
4. To exit this mode, press any button
or switch the appliance off by means
of theOn/Off button.
If the procedure does not
work (due to timeout or
wrong keys combination),
switch the appliance off and
repeat sequence from the
beginning.
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8.5 Factory Defaults
This function allows to restore the factory
default options. To activate this option
follow steps below:
1. Switch the appliance on by pressing
On/Off button.
9. BEFORE FIRST USE
During installation or before
first use you may observe
some water in the appliance.
This is a residual water left
in the appliance after a full
functional test in the factory
to ensure the appliance is
delivered to customers in
perfect working order and is
no cause for concern.
1. Make sure that all transit bolts have
been removed from the appliance.
2. Make sure that the electrical power is
available and the water tap is open.
10. PROGRAMMES
10.1 Programme Chart
2. Press and hold the Stains/Prewash
and Time Save buttons for some
seconds.
3. The display will show for
about 5 seconds.
3. Pour 2 litres of water into the
detergent compartment marked by
.
This action activates the drain system.
4. Pour a small quantity of detergent
into the compartment marked by .
5. Set and start a programme for cotton
at the highest temperature without
any laundry in the drum.
This removes all possible dirt from the
drum and the tub.
The programmes are described in this chart following the order of the
selector dial from the top to the bottom.
Washing programmes
Programme Programme description
Cotton and mixed synthetic fabrics. Ideal to wash your daily
MixLoad 69min
Eco 40-60
Cottons
Synthetics
Delicates
load in a short time, for a better clothes care and good cleaning
already at 30°C.
Low energy cycle for cottons. Decreases temperature and ex‐
tends time to reach good washing results.
White and coloured cotton fabrics. Ideal for normal and heavy
soil.
Synthetic items or mixed fabric items. Normal soil.
Delicate fabrics such as acrylics, viscose and mixed fabrics re‐
quiring gentler washing. Normal soil.
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Programme Programme description
Machine washable wool, hand washable wool and other fabrics
Wool
20min 3kg
Steam
with «hand washing» care symbol1).
Cotton and synthetic items lightly soiled or worn only once.
Cotton, synthetic and mixed items. Special steam cycle without
washing that can be used to prepare your dried laundry for
ironing or refreshing garments worn once. This programme re‐
duces creases, odours and relaxes the fibres. Do not use any
detergent.
When the programme is completed, quickly remove the laun‐
dry from the drum2). If necessary, remove stains by washing or
using localized stain removal. Steam programmes do not per‐
form any hygienic cycle. Do not set a Steam programme with
these types of items:
• Items that are not suitable for tumble drying.
• Items with label "Dry clean only".
Outdoor
Do not use fabric softener and make sure that
there is no softener residue in the detergent
dispenser.
Outdoor clothing, technical, sport fabrics, waterproof and
breathable jackets, shell jackets with a removable fleece or in‐
ner insulation. The recommended laundry load is 2.0 kg.
This programme can also be used as water-repellent restoring
cycle, specifically tailored for treating clothes with a hydropho‐
bic coating. To perform the water-repellent restoring cycle, pro‐
ceed as follows:
• Pour the washing detergent in the compartment
• Pour a special water-repellent restorer for fabric in the
drawer compartment for fabric softener .
• Reduce the laundry load to 1.0 kg.
.
To further improve the water-repellent restor‐
ing action, dry the laundry in a tumble dryer by
setting the Outdoor drying programme (if avail‐
able and if the garment care label permits tum‐
ble drying).
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Programme Programme description
White cotton items. This high-performance wash programme
Hygiene
combined with steam vapour, removes more than 99,99% of
bacteria and viruses3) keeping the temperature above 60°C
throughout the washing phase; with an additional action on the
fibers thanks to a vapour phase, an enhanced rinsing phase
ensures a proper removal of detergent and micro-organism
residues. This programme ensures also a proper reduction of
pollens/allergenic items.
All fabrics, except woollens and very delicate fabrics. Pro‐
Rinse
gramme for rinsing and spinning the laundry. The default spin
speed is the one used for cotton programmes. Reduce the spin
speed accordingly to the type of laundry. If necessary, set the
Extra Rinse option to add rinses. With a low spin speed the ap‐
pliance performs delicate rinses and a short spin.
To spin the laundry and to drain the water in the drum. All fab‐
Spin/Drain
1)
During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the drum doesn't
rotate or doesn't rotate properly, but this is normal for this programme.
2)
If you set a Steam programme with dried laundry, at the end of the cycle the laundry can be humid.
Line dry the items for about 10 minutes. This programme does not remove particularly intense odour.
3)
Tested for Staphylococcus aureus, Enterococcus faecium, Candida albicans, Pseudomonas aerugino‐
sa and MS2 Bacteriophage in external test performed by Swissatest Testmaterialien AG in 2021 (Test
Report No. 202120117).
rics, except woollens and delicate fabrics.
Programme temperature, maximum spin speed and maximum load
Programme Default tempera‐
ture
Temperature
Reference spin
speed
Spin speed range
Maximum load
range
MixLoad 69min
Eco 40-60
Cottons
Synthetics
Delicates
Wool
30 °C
60 °C - 30 °C
1)
40 °C
40 °C
95 °C - Cold
40 °C
60 °C - Cold
30 °C
40 °C - Cold
40 °C
40 °C - Cold
1600 rpm
1600 rpm - 400 rpm
1600 rpm
1600 rpm - 400 rpm
1600 rpm
1600 rpm - 400 rpm
1200 rpm
1200 rpm - 400 rpm
800 rpm
1200 rpm - 400 rpm
1200 rpm
1200 rpm - 400 rpm
5.0 kg
9.0 kg
9.0 kg
4.0 kg
2.0 kg
1.5 kg
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Programme Default tempera‐
ture
Temperature
range
30 °C
20min 3kg
Steam
Outdoor
Hygiene
Rinse
Spin/Drain
1)
According to Commission Regulation EU 2019/2023, this programme at 40 °C is able to clean normal‐
ly soiled cotton laundry declared to be washable at 40 °C or 60 °C, together in the same cycle.
For the reached temperature in the laundry, the programme duration and other data,
please refer to 'Consumption Values' chapter.
The most efficient programmes in terms of energy consumption are generally those that
perform at lower temperatures and longer duration.
40 °C - 30 °C
- - 1.0 kg
30 °C
40 °C - Cold
60 °C
-
-
Reference spin
speed
Spin speed range
1200 rpm
1600 rpm - 400 rpm
1200 rpm
1200 rpm - 400 rpm
1600 rpm
1600 rpm - 400 rpm
1600 rpm
1600 rpm - 400 rpm
1600 rpm
1600 rpm - 400 rpm
Maximum load
3.0 kg
2)
2.0 kg
3)
1.0 kg
9.0 kg
9.0 kg
9.0 kg
2)
Washing programme.
3)
Washing programme and waterproofing phase.
10.2 Steam programme
with AEG Steam Fragrance
Available in www.aeg.com/shop .
Steam programmes can be used for
reducing wrinkles and odours of
garments that just need to be refreshed,
avoiding washing. Steam programme
doesn't remove particularly intense
odour.
The fabric fibres are relaxed and
afterwards ironing becomes effortless.
When the programme is completed,
quickly remove the laundry from the
drum. Steam programme does not
perform any hygienic cycle. Do not set a
steam programme with the following type
of items:
• Items that are not suitable for tumble
drying.
• Items with label "Dry clean only".
After the steam treatment
the laundry can be humid.
Hang items out for a few
minutes.
The fragrance. If you use this special
gentle fragrance, your laundry will scent
as just washed. Read carefully the
instructions supplied with the fragrance.
Reduce the fragrance dosage when
treating smaller load. By means of the
Time Save button, you can reduce the
programme duration when treating items
labeled to be washed at low temperature.
DO NOT:
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ENGLISH 23
• Tumble dry the garments treated with
fragrance. Its benefit would
evaporate.
• Use the fragrance with different
purposes than those here described.
The fragrance dose bottles
are available on AEG web
shop or by authorised
dealer.
• Use the fragrance on new garments.
New garments may contain residual
finishing compounds which are not
compatible with it.
10.3 Woolmark Wool Care - Blue
The wool wash cycle of this machine has
been approved by The Woolmark Company
for the washing of wool garments labelled as
«hand wash» provided that the products are
washed according to the instructions on the
garment label and those issued by the manu‐
facturer of this washing machine. M1230
The Woolmark symbol is a Certification mark
in many countries.
10.4 Options compatibility with programmes
Cottons
Eco 40-60
MixLoad 69min
Synthetics
Wool
Delicates
20min 3kg
Steam
Hygiene
Outdoor
Rinse
Spin/Drain
Spin ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Rinse Hold
Extra Silent
No Spin
2)
Stains
Prewash
■ ■ ■ ■ ■ ■ ■ ■ ■
■ ■ ■
■ ■ ■
■ ■
1)
■
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Cottons
Eco 40-60
Synthetics
Wool
Delicates
Steam
20min 3kg
Hygiene
Outdoor
Rinse
MixLoad 69min
Time Save
3)
■ ■ ■ ■
Extra Rinse ■ ■ ■ ■ ■ ■ ■
Plus Steam
2)
■ ■ ■ ■
Finish In ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
1)
If you set the No Spin option, the appliance performs draining only.
2)
This option is not available with temperature lower than 40 °C.
3)
If you set the shortest duration, we recommend that you decrease the load size. It is possible to fully
load the appliance, however the washing results can be less satisfactory.
Suitable detergents for washing programmes
Programme Universal
powder
MixLoad
69min
-- ▲ ▲ -- --
1)
Liquid Uni‐
versal
Liquid for
coloureds
Delicates
woollens
Special
Eco 40-60 ▲ ▲ ▲ -- --
Cottons ▲ ▲ ▲ -- --
Synthetics ▲ ▲ ▲ -- --
Delicates -- -- -- ▲ ▲
Wool -- -- -- ▲ ▲
20min 3kg -- ▲ ▲ -- --
Outdoor -- -- -- ▲ ▲
Hygiene ▲ ▲ -- -- ▲
1)
At temperature higher than 60 °C the use of powder detergent is recommended.
Spin/Drain
▲ = Recommended -- = Not recommended
11. DAILY USE
WARNING!
Refer to Safety chapters.
11.1 Activating the appliance
1. Connect the mains plug to the mains
socket.
2. Open the water tap.
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ENGLISH 25
3. Press the On/Off button for a few
seconds to activate the appliance.
A short tune sounds. The appliance
automatically proposes a default
programme. The relevant indicator
illuminates.
The display shows the cycle duration, the
maximum load (for a few seconds), the
default temperature, the default spin
speed and the indicators of the phases
making up the programme.
11.2 Loading the laundry
1. Open the appliance door.
2. Shake the items before you put them
in the appliance.
3. Put the laundry in the drum, one item
at a time.
Make sure not to put too much laundry in
the drum.
4. Close the door firmly.
CAUTION!
Make sure that no laundry
stays between the seal and
the door. There is a risk of
water leakage or damage to
the laundry.
CAUTION!
Washing heavily oiled,
greasy stains could cause
damage rubber parts of the
washing machine.
11.3 Filling the detergent and additives
Compartment for prewash phase
an soak programme.
Compartment for washing phase.
Compartment for liquid additives
(fabric conditioner, starch).
Maximum level for quantity of liquid
additives.
Compartment for stain remover.
Flap for powder or liquid detergent.
Always follow the
instructions that you find on
the packaging of the
detergent products, but we
recommend that you do not
exceed the maximum
indicated level ( ). This
quantity will however
guarantee the best washing
results.
After a washing cycle, if
necessary, remove any
detergent residue from the
detergent dispenser.
11.4 Check the position of the flap
1. Pull out the detergent dispenser until
it stops.
2. Press the lever down to remove the
dispenser.
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3. To use powder detergent, turn the
flap up.
With the flap in the
position DOWN:
• Do not use gelatinous
or thick liquid
detergents.
• Do not put more
liquid detergent than
the limit shown on the
flap.
• Do not set the
prewash phase.
• Do not set the delay
start function.
5. Measure out the detergent and the
fabric conditioner.
6. Carefully close the detergent
dispenser.
4. To use liquid detergent, turn the flap
down.
Make sure that the flap does not cause a
blockage when you close the drawer.
11.5 Setting a programme
1. Turn the programme dial to select the
desired washing programme. The
related programme indicator comes
on.
The indicator of the Start / Pause
button flashes.
The display shows an indicative
programme duration, the maximum
declared load for the set programme
(only for a few seconds), the default
temperature, the default spin speed and
the washing phase indicators (when
available).
2. To change the temperature and/or
the spin speed, touch the related
buttons.
3. If desired, set one or more options by
touching the related buttons. The
related indicators come on in the
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ENGLISH 27
display and the given information
changes accordingly.
In case a selection is not
possible, no indicator
comes on and an acoustic
signal sounds.
11.6 Starting a programme
Touch the Start / Pause button to
start the programme.
The related indicator stops flashing and
stays on.
In the display, the indicator of the
operating phase starts flashing.
The programme starts, the door is
locked. The display shows the indicator
.
The drain pump can operate
shortly before the appliance
fills water.
11.7 Starting a programme with the Finish In option
1. Touch this repeatedly until the
display shows the desired time within
the programme should end. The
indicator comes on.
2. Touch the Start / Pause button.
The drum starts rotating to perform
the ProSense estimation, if foreseen
in the selected programme.
3. The appliance starts the countdown
to the end of the programme and the
programme will start at the right
moment for ending at the time set
through this option.
To change or cancel this option:
1. Switch the appliance off by means of
the On/Off button.
2. Switch the appliance on again.
3. Set the programme again.
11.8 The ProSense load
detection
After setting a washing programme, the
icon lights up on the display if
the programme supports it.
After touching the Start / Pause
button, the ProSense starts the laundry
load detection:
1. The appliance detects the load in the
first 30 seconds: the indicator
flashes, the bars under the
icon move back and forth and the
drum rotates shortly.
2. When the drum stops rotating, the
display shows the new programme
duration, that could increase or
decrease, adjusted accordingly the
load detected, the number of bars
indicates the load in quarter (from 1
to 4, 4 bars in case of overload), the
maximum declared load indicator
comes on again. After further 30
seconds, the water filling starts.
In case of in case of
drum overload, the
maximum declared load
indicator comes on again
with the indicator
blinking. In this case,
during these 30
seconds, it is possible to
pause the appliance and
remove the exceeding
garments.
Once removed the
exceeding garments,
touch the Start / Pause
button to start the
programme again. The
ProSense phase can be
repeated up to three
times (see point 1).
Important! If the laundry amount will not
be reduced, the washing programme
starts anyway, despite the overload. In
this case, it will be not possible to
guarantee the best washing results.
The programme duration in
the display is referred to a
medium/high load.
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About 20 minutes after the
programme start, the
programme duration could
be adjusted again depending
on the capacity of water
absorption of the fabrics.
The ProSense detection is
carried out with complete
washing programmes only
(no skipping phase
selected).
The ProSense is not
available with some
programmes, such as Wool,
programmes with short
cycles and without washing
phase.
11.9 Programme phase indicators
When the programme starts the indicator
of the running phase flashes and the
other phase indicators are steady on.
E.g. the washing or pre wash phase is
running: .
When the phase ends the relevant
indicator stops flashing and is steady on.
The next phase indicator starts flashing.
E.g. the rinse phase is running:
If you select the Plus Steam the steam
phase indicators come on.
The steam phase is running:
The anti-crease phase is running:
.
2. Change the options. The given
information in the display changes
accordingly.
3. Touch the Start / Pause button
again.
The washing programme continues.
11.11 Cancelling a running
programme
1. Press the On/Off button to cancel the
programme and to deactivate the
appliance.
2. Press the On/Off button again to
activate the appliance.
Now, you can set a new washing
programme.
If the ProSense phase is
already carried out and the
water filling is already
started, the new programme
starts without repeating the
ProSense phase. The water
and the detergent are not
drained out in order to avoid
waste. The display shows
the maximum duration of the
programme, updating it
about 20 minutes after the
starting of the new
programme.
11.12 Opening the door -
Adding garments
.
While a programme or the delay start
operates, the appliance door is locked.
If the temperature and level
of the water in the drum are
too high and/or the drum still
rotates you cannot open the
door.
.
11.10 Interrupting a programme and changing the options
When the programme is running, you
can change only some options:
1. Touch the Start / Pause button.
The related indicator flashes.
You can easily open the door for adding
or removing some items when the icon
is lighted on.
1. Touch the Start / Pause button.
In the display the related door lock
indicator goes off.
2. Open the appliance door. If
necessary, add or remove the items.
3. Close the door and touch the Start /
Pause button.
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The programme or the delay start
continues.
When the icon goes off, the door can
be opened when the programme is
complete, or set spinning or draining
programme/option and than press Start /
Pause button.
11.13 End of the programme
When the programme has finished, the
appliance stops automatically. The
acoustic signals operate (if they are
active).
In the display all washing phase
indicators become steady and the time
area shows
The indicator of the Start / Pause
button goes off.
The door unlocks and the indicator
goes off.
1. Press the On/Off button to deactivate
the appliance.
After five minutes from the end of the
programme, the energy saving function
automatically deactivates the appliance.
2. Remove the laundry from the
appliance.
3. Make sure that the drum is empty.
4. Keep the door and the detergent
dispenser slightly ajar to prevent
mildew and odours.
5. Close the water tap.
.
When you activate the
appliance again, the display
show the end of the last
selected programme. Turn
the programme dial to set a
new cycle.
11.14 Draining water out after
end of cycle
If you have chosen a programme or an
option that does not empty out the water
of the last rinse, the programme is
completed, but:
• The display shows the indicator , the
option indicator or and the
door locked indicator
. The
indicator of the running phase
flashes.
• The drum still turns at regular
intervals to prevent the creases in the
laundry.
• The door stays locked.
• You must drain the water to open the
door:
1. If necessary, touch the Spin button to
decrease the spin speed proposed
by the appliance.
2. Touch the Start / Pause button:
• If you have set
drains the water and spins.
• If you have set , the appliance
only drains the water.
The option indicator or goes off,
while the indicator flashes and then
goes off.
3. When the programme is completed
and the door locked indicator
goes off, you can open the door.
4. Press the On/Off button a few
seconds to deactivate the appliance.
In any case, the appliance
empties the water out
automatically after
approximately 18 hours.
, the appliance
11.15 Stand-by option
The Stand-by function automatically
deactivates the appliance to decrease
the energy consumption when:
• You do not use the appliance for 5
minutes before you touch the Start /
Pause button.
Press the On/Off button to activate
the appliance again.
• After 5 minutes from the end of the
washing programme
Press the On/Off button to activate
the appliance again.
The display shows the end of the last
set programme.
Turn the programme dial to set a new
cycle.
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If you set a programme or an
option that ends with water
in the drum, the Stand-by
function doesn't deactivate
the appliance to remind you
to drain the water.
12. HINTS AND TIPS
WARNING!
Refer to Safety chapters.
12.1 The laundry load
• Divide the laundry into: white,
coloured, synthetics, delicates and
wool.
• Follow the washing instructions on the
laundry care labels.
• Do not wash white and coloured items
together.
• Some coloured items can discolour
with the first wash. We recommend
that you wash them separately for the
first couple of times.
• Turn multilayered fabrics, wool and
items with printed illustrations inside
out.
• Pre-treat stubborn stains.
• Wash stubborn stains with a special
detergent.
• Be careful with curtains. Remove the
hooks and put the curtains in a
washing bag or pillowcase.
• A very small load can cause balance
problems with the spin phase leading
to excessive vibration. If this occurs:
a. interrupt the programme and
open the door (refer to "Daily
Use" chapter);
b. manually redistribute the load so
that the items are spaced evenly
around the tub;
c. press the Start / Pause button.
The spin phase continues.
• Button up pillowcases, close zippers,
hooks and poppers. Tie up belts,
cords, shoelaces, ribbons and any
other loose elements.
• Do not wash laundry without hems or
with cuts. Use a washing bag to wash
small and/or delicate items (e.g.
underwired bras, belts, tights,
shoelaces, ribbons, etc. ).
• Empty pockets and unfold the items.
12.2 Stubborn stains
For some stains, water and detergent is
not sufficient.
We recommend that you pre-treat these
stains before you put the items in the
appliance.
Special stain removers are available.
Use the special stain remover that is
applicable to the type of stain and fabric.
Do not spray stain remover on garments
near the appliance as it is corrosive to
the plastic parts.
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12.3 Detergent type and quantity
The choice of detergent and use of
correct quantities not only affects your
wash performance, but also helps to
avoid waste and protect the environment:
• Use only detergents and other
treatments specially made for
washing machines. First, follow these
generic rules:
– powder detergents (also tablets
and single-dose detergents) for all
types of fabric, excluding delicate.
Prefer powder detergents
containing bleach for whites and
laundry sanitization,
– liquid detergents (also single-dose
detergents) , preferably for low
temperature wash programmes
(60 °C max) for all types of fabric,
or special ones for woollens only.
• The choice and quantity of detergent
will depend on: type of fabric
(delicates, woollens, cottons, etc), the
colour of clothes, size of the load,
degree of soiling, wash temperature
and hardness of the water used.
• Follow the instructions that you find
on packaging of the detergents or
other treatments without exceeding
the indicated maximum level ( ).
• Do not mix different types of
detergents.
• Use less detergent if:
– you are washing a small load,
– the laundry is lightly soiled,
– there is large amounts of foam
during washing.
• When using detergent tabs or pods,
always put them inside the drum, not
in the detergent dispenser and follow
the manufacturer's
recommendations .
Insufficient detergent may cause:
• unsatisfactory washing results,
• the wash load to turn grey,
• greasy clothes,
• mould in the appliance.
Excessive detergent may cause:
• sudsing,
• reduced washing effect,
• inadequate rinsing,
• a greater impact for the environment.
12.4 Ecological hints
To save water, energy and to help
protect the environment, we recommend
that you follow these tips:
• Normally soiled laundry may be
washed without prewash in order to
save detergent, water and time (the
environment is protected too!).
• Loading the appliance to the
maximum capacity indicated for
each programmes helps to reduce
energy and water consumption.
• With adequate pre-treatment, stains
and limited soiling can be removed;
the laundry can then be washed at a
lower temperature.
• To use the correct quantity of
detergent, refer to the quantity
suggested by the detergent producer
and check the water hardness of you
domestic system. Refer to 'Water
hardness'.
• Set the maximum possible spin
speed for the selected washing
programme before drying your
laundry in a tumble dryer. This will
save energy during drying!
12.5 Water hardness
If the water hardness in your area is high
or moderate, we recommend that you
use a water softener for washing
machines. In areas where the water
hardness is soft it is not necessary to use
a water softener.
To find out the water hardness in your
area, contact your local water authority.
Use the correct quantity of water
softener. Follow the instructions that you
find on the packaging of the product.
13. CARE AND CLEANING
WARNING!
Refer to Safety chapters.
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13.1 Periodic cleaning schedule
Periodic cleaning helps to extend the
life of your appliance.
After each cycle, keep the door and the
detergent dispenser slightly ajar to get air
circulation and dry the humidity inside
the appliance: this will prevent mildew
and odours.
If the appliance is not used for a long
time: close the water tap and unplug the
appliance.
Indicative periodic cleaning schedule:
Descaling Twice a year
Maintenance wash Once a month
Clean door seal Every two months
Clean drum Every two months
Clean detergent dis‐
penser
Clean drain pump
filter
Clean the inlet hose
and the valve filter
The following paragraphs explain how
you should clean each part.
Every two months
Twice a year
Twice a year
13.2 Removing foreign objects
Make sure that pockets are
empty and all loose
elements are tied up before
running your cycle. Refer to
"The laundry load" in "Hints
and tips".
Remove any foreign objects (such as
metal clip, buttons, coins, etc) that you
may find in the door seal, the filters and
the drum. Refer to "Door seal with double
lip trap", "Cleaning the drum", "Cleaning
the drain pump" and "Cleaning the inlet
hose and the valve filter" paragraphs. If
necessary, please contact the Authorised
Service Centre.
13.3 External cleaning
Clean the appliance with mild soap and
warm water only. Fully dry all the
surfaces.
Do not use a scouring pads or any
scratching material.
CAUTION!
Do not use alcohol, solvents
or chemical products.
CAUTION!
Do not clean the metal
surfaces with chlorine-based
detergent.
13.4 Descaling
If the water hardness in your
area is high or moderate, we
recommend that you use a
water descaling product for
washing machines.
Regularly examine the drum to check for
limescale.
The regular detergents already contain
water softening agents, but we
recommend to run a cycle with empty
drum and a descaling product
occasionally.
Always follow the
instructions that you find on
the packaging of the
product.
13.5 Maintenance wash
The repeated and prolonged use of low
temperature and short programmes can
cause detergent deposits, fluff residues,
bacterial growth and biofilm formation
inside the drum and the tub. This could
generate bad odours and mildew.
To eliminate these deposits and
hygienize the inner part of the appliance,
run a maintenance wash at least once a
month:
1. Remove all laundry from the drum.
2. Run a cotton programme with the
highest temperature with a small
quantity of powder detergent or, if
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ENGLISH 33
available, run the Machine Clean
programme.
13.6 Door seal
This appliance is designed with a self
cleaning draining system, allowing light
fluff fibers that fall off the clothes to be
drained out with the water. Regularly
examine the seal. Coins, buttons, other
small items can be recovered at the end
of the cycle.
Clean it when needed, using ammonia
cream cleanser agent without scratching
the seal surface.
Always obey the instructions
that you find on the
packaging of the product.
13.7 Cleaning the drum
Regularly examine the drum to prevent
unwanted deposits.
Rust deposits in the drum may occur due
to rusting foreign body in the washing or
tap water containing iron
Clean the drum with special products for
stainless steel.
Always follow the
instructions that you find on
the packaging of the
product.
Do not clean the drum with
acidic descaling products,
scouring products containing
For a thorough clean:
1. Clean the drum with special products
chlorine or iron or steel wool.
for stainless steel.
Always follow the
instructions that you find on
the packaging of the
product.
2. Remove all laundry from the drum.
3. Run a short cotton programme at
high temperature with empty drum
and with a small quantity of powder
detergent or, if available, run the
Machine Clean programme. If your
appliance can be connected to Wi-Fi,
the special programme Machine
Clean is also downloadable through
the APP.
4. Add a manually small quantity of
powder detergent or a specific
product into the empty drum, in order
to rinse out any left residues.
Occasionally, at the end of a
cycle the display may show
the icon : this is a
recommendation to perform
the “drum cleaning”. Once
the drum cleaning has been
performed, the icon
disappears.
13.8 Cleaning the detergent
dispenser
To prevent possible deposits of dried
detergent or clotted fabric softener
and/or formation of mould in the
detergent dispenser drawer, once in a
while carry out the following cleaning
procedure:
1. Open the drawer. Press the catch
downwards as indicated in the
picture and pull it out.
2. Remove the top part of the additive
compartment to aid cleaning. Make
sure that all detergent residue is
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removed from the upper and lower
part of the recess. Use a small brush
to clean the recess.
3. Flush the detergent drawer out under
running warm water to remove any
traces of accumulated detergent.
After cleaning, replace the top part in
its position.
4. Insert the detergent drawer into the
guide rails and close it. Run the
rinsing programme without any
clothes in the drum.
Regularly check the drain
pump filter and make sure
that it is clean.
Clean the drain pump if:
• The appliance does not drain the
water.
• The drum does not turn.
• The appliance makes an unusual
noise because of the blockage of the
drain pump.
• The display shows the alarm code
.
WARNING!
• Do not remove the filter
while the appliance
operates.
• Do not clean the pump if
the water in the appliance
is hot. Wait until the water
cools down
Proceed as follows to clean the pump:
1. Open the pump cover.
2. Place a suitable bowl below the drain
pump access to collect the water that
flows out.
3. Open the chute downwards. Always
keep a rag nearby to dry up any
water spillages when removing the
filter.
13.9 Cleaning the drain pump
WARNING!
Disconnect the mains plug
from the mains socket.
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4. Turn the filter 180 degrees in anti-
1
2
2
1
clockwise direction to open it, without
removing. Let the water flow out.
5. When the bowl is full of water, turn
the filter back and empty the
container.
6. Repeat the steps 4 and 5 until the
water stops to flow out.
7. Turn the filter anti-clockwise to
remove it.
ENGLISH 35
contact the Authorised Service
Centre.
10. Clean the filter under the water tap.
11. Put the filter back into the special
guides by turning it clockwise. Make
sure that you tighten the filter
correctly to prevent leakages.
12. Close the pump cover.
8. If it is necessary, remove fluff and
objects from the filter recess.
9. Make sure that the impeller of the
pump can rotate. If it does not rotate,
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20°
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When you drain the water with the
emergency drain procedure, you must
activate the drain system again:
a. Put 2 litres of water in the main
wash compartment of the
detergent dispenser.
b. Start the programme to drain the
water.
13.10 Cleaning the inlet hose and the valve filter
It is recommended to clean both the
filters of the inlet hose and valve
occasionally to remove any deposit,
collected over the time:
1. Remove the inlet hose from the tap
and clean the filter.
3. Clean the valve filter on the back of
the appliance with a toothbrush.
4. When you reconnect the hose to the
back of the appliance, turn it left or
right (not in vertical position)
depending on the position of your
water tap.
2. Remove the inlet hose from the
appliance by loosening the ring nut.
13.11 Emergency drain
If the appliance cannot drain the water,
carry out the same procedure, described
in 'Cleaning the drain pump' paragraph. If
necessary, clean the pump.
When you drain the water with the
emergency drain procedure, you must
activate the drain system again:
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ENGLISH 37
1. Put 2 litres of water in the main wash
compartment of the detergent
dispenser.
2. Start the programme to drain the
water.
13.12 Frost precautions
If the appliance is installed in an area
where the temperature can reach the
values around 0° C or drop below,
remove the remaining water from the
inlet hose and the drain pump.
1. Disconnect the mains plug from the
mains socket.
2. Close the water tap.
14. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
14.1 Alarm Codes and Possible failures
The appliance does not start or it stops during operation. First try to find a solution to the
problem (refer to the tables).
WARNING!
Deactivate the appliance before carrying out any check.
3. Put the two ends of the inlet hose in
a container and let the water flow out
of the hose.
4. Empty the drain pump. Refer to the
emergency drain procedure.
5. When the drain pump is empty,
install the inlet hose again.
WARNING!
Make sure that the
temperature is higher than
0 °C before you use the
appliance again.
The manufacturer is not
responsible for damages
caused by low temperatures.
With some problems, the display shows an alarm code and the
Start / Pause button may flash continuously:
If the appliance is overloaded, remove some items
from the drum and/or keep pressed the door while
touching the Start / Pause button until the indicator
stops flashing (see the picture below).
Problem Possible solution
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The appliance does
not fill with water prop‐
erly.
The appliance does
not drain the water.
The appliance door is
open or not closed
correctly.
Internal fail. No com‐
munication between
electronic elements of
the appliance.
The mains supply is
unstable.
The anti-flood device
is on.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low.
For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the inlet hose has no kinks, damages or
bends.
• Make sure that the connection of the water inlet hose is cor‐
rect.
• Make sure that the filter of the inlet hose and the filter of the
valve are not clogged. Refer to 'Care and cleaning'.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the filter, if
necessary. Refer to "Care and cleaning".
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without drain
phase.
• Set the drain programme if you set an option which ends with
water in the tub.
• Make sure that the door is properly closed.
• The programme was not finished properly or the appliance
stopped too early. Switch the appliance off and on again.
• If the alarm code appears again, contact the Authorised Serv‐
ice Centre.
• Wait until mains supply is stable.
• Disconnect the appliance and close the water tap. Contact the
Authorised Service Centre.
If the display shows other alarm codes, deactivate and activate the
appliance. If the problem continues, contact the Authorised Service
Centre.
In case of different problem with the washing machine check the
table below for possible solutions.
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Problem Possible solution
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that the appliance door is closed.
The programme does
not start.
• Make sure that there is no damaged fuse in the fuse box.
• Make sure that the Start / Pause has been touched.
• If the delay start is set, cancel the setting or wait for the end of
countdown.
• Deactivate the Child Lock function if it is on.
• Check the position of the knob on the selected programme.
The appliance fills with
water and drains im‐
mediately.
The spin phase does
not operate or the
washing cycle lasts
longer than usual.
• Make sure that the drain hose is in the correct position. The
hose may be positioned too low. Refer to "Installation instruc‐
tion".
• Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the filter, if
necessary. Refer to "Care and cleaning".
• Adjust manually the items in the tub and start the spin phase
again. This problem may be caused by balance problems.
• Make sure that the couplings of the water hoses are tight and
there is not water leakages.
There is water on the
floor.
• Make sure that the water inlet hose and the drain hose have
no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
• Make sure that a washing programme that ends with water in
tub, has not been selected.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the
You cannot open the
appliance door.
drum.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre.
If you need to open the door, please read carefully "Emergen‐
cy door opening".
• Make sure the levelling of the appliance is correct. Refer to
The appliance makes
an unusual noise and
vibrates.
"Installation instruction".
• Make sure that the packaging and/or the transit bolts are re‐
moved. Refer to "Installation instruction".
• Add more laundry in the drum. The load may be too small.
The programme dura‐
tion increases or de‐
creases during pro‐
• The ProSense System is able to adjust the programme dura‐
tion according to the type and the laundry load size. Refer to
"The ProSense System load detection" in "Daily Use" chapter.
gramme execution.
ENGLISH 39
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Problem Possible solution
• Increase the detergent quantity or use a different detergent.
The washing results
are not satisfactory.
Too much foam in the
drum during the wash‐
ing cycle.
After the washing cy‐
cle, there are some
detergent residues in
the dispenser drawer.
After the check, activate the appliance. The programme continues
from the point of interruption.
If the problem occurs again, contact the Authorised Service Centre.
The necessary data for the service centre are on the rating plate.
• Use special products to remove the stubborn stains before
you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
• Reduce the quantity of detergent or the number of tablets or
single-dose detergents.
• Make sure that the flap is in the correct position (UP for pow‐
der detergent - DOWN for liquid detergent).
• Make sure you have used the detergent dispenser according
the indications given in this user manual.
14.2 Emergency door opening
In case of power failure or functioning
failure the appliance door remains
locked. The washing programme
continues when the power is restored. If
the door remains locked in case of
failure, it is possible to open it using the
emergency unlock function.
Before opening the door:
CAUTION!
Risk of burns! Make sure
that the water temperature
is not too high and the
laundry is not hot. If
necessary, wait until they
cool down.
CAUTION!
Risk of injury! Make sure
that the drum is not
rotating. If necessary, wait
until the drum stops
rotating.
Make sure that the water
level inside the drum is
not too high. If necessary,
proceed with an
emergency drain (refer to
«Emergency drain» in
«Care and cleaning»
chapter).
To open the door, proceed as follows:
1. Press the On/Off button to switch the
appliance off.
2. Disconnect the mains plug from the
mains socket.
3. Open the filter flap.
4. Pull the emergency unlock trigger
downward once. Pull it downward
once again, keep it tensed and, in the
meanwhile, open the appliance door.
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ENGLISH 41
5. Take out the laundry and then close
the appliance door.
15. CONSUMPTION VALUES
15.1 Introduction
See the web link www.theenergylabel.eu for detailed information about
Energy Label.
The QR code on the energy label supplied with the appliance provides a
web link to the information related to the performance of the appliance in
the EU EPREL database. Keep the energy label for reference together
with the user manual and all other documents provided with this
appliance.
It is also possible to find the same information in EPREL using the link
https://eprel.ec.europa.eu and the model name and product number that
you find on the rating plate of the appliance. Refer to 'Product description'
chapter for the position of the rating plate.
15.2 Legend
kg Laundry load. hh:mm Programme duration.
kWh Energy consumption. °C Temperature in the laundry.
Litres Water consumption. rpm Spin speed.
% Remaining moisture at the end of spinning phase. The higher is the spin speed,
the higher is the noise and the lower is the remaining moisture.
6. Close the filter flap.
Values and programme duration may differ depending on different
conditions (e.g. room temperature, water temperature and pressure, load
size and type of laundry, supply voltage) and also if you change the
default setting of a programme.
15.3 According to
Commission Regulation Eu
2019/2023
Eco 40-60 pro‐
gramme
Full load 9.0 0.820 55.0 03:40 52.00 35.0 1551
Half load 4.5 0.540 45.0 02:35 52.00 33.0 1551
kg kWh Litres hh:mm % °C
rpm
1)
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Eco 40-60 pro‐
gramme
kg kWh Litres hh:mm % °C
rpm
Quarter load 2.5 0.185 38.0 02:30 54.00 23.0 1551
1)
Maximum spin speed.
Power consumption in different modes
Off (W) Stand-by (W) Delay start (W)
0.50 0.50 4.00
Time to Off/Standby mode is 15 minutes maximum.
15.4 Common programmes
These values are indicative only.
Programme
Cottons
2)
95°C
Cottons
60°C
Cottons
3)
20°C
Synthetics
40°C
kg kWh Litres hh:mm % °C
rpm
9.0 2.700 90.0 04:05 44.00 85.0 1600
9.0 1.600 85.0 03:50 44.00 55.0 1600
9.0 0.350 85.0 03:00 44.00 20.0 1600
4.0 0.800 55.0 02:15 35.00 40.0 1200
1)
1)
Delicates
30°C
Wool
30°C
1)
Reference indicator of the spin speed.
2)
Suitable for washing heavily soiled textiles.
3)
Suitable for washing lightly soiled cottons, synthetic and mixed fabrics.
4)
It also performs as quick washing cycle for lightly soiled laundry.
4)
2.0 0.400 60.0 01:05 35.00 30.0 1200
1.5 0.300 65.0 01:05 30.00 30.0 1200
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16. QUICK GUIDE
1
2
3
3
3 3
3
3
3
4
1 32
180˚
2
1
16.1 Daily use
ENGLISH 43
• Connect the mains plug to the mains
• Pour the detergent and other
socket.
• Open the water tap.
• Push the On/Off button to turn the
• To start the programme, touch the
appliance on (1).
• Turn the programme dial to set the
desired programme (2).
• Set the desired options by means of
the corresponding touch buttons (3).
• Put the laundry in the drum, one item
• The appliance starts.
• At the and of the programme, remove
• Push the On/Off button to turn the
a time without exceeding the
maximum suggested load. Close the
door and make sure that no laundry
stays between the seal and the door.
16.2 Cleaning the drain pump filter
Clean the filter regularly and, especially,
if the alarm code appears on the
display.
treatment in the proper compartment
of the detergent dispenser.
Start / Pause button (4).
the laundry.
appliance off.
16.3 Programmes
Programmes Load Product description
MixLoad 69min
Cotton and synthetic items. This programme
5.0 kg
ensures a good washing performance in a
short time.
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Programmes Load Product description
Low energy cycle for cottons. Decreases tem‐
Eco 40-60
9.0 kg
perature and extends time to reach good
washing results.
White and coloured cotton fabrics. Ideal for
normal and heavy soil.
Delicate fabrics such as acrylics, viscose, pol‐
yester items.
Machine washable wool, hand washable wool
and delicates.
Cotton and synthetic lightly soiled items or
once worn items.
Cotton and synthetic items that need to dewrinkle.
1)
Modern outdoor sporting garments.
2)
Cottons
Synthetics
Delicates
Wool
20min 3kg
Steam
Outdoor
9.0 kg
4.0 kg Synthetic items or mixed fabric items.
2.0 kg
1.5 kg
3.0 kg
1.0 kg
2.0 kg
1.0 kg
White cotton items. This programme removes
Hygiene
Rinse
9.0 kg
9.0 kg
more than 99,99% of bacteria and viruses 3).
It also ensure a proper reduction of allergens.
All fabrics, except woollens and very delicate
fabrics. Programme for rinsing and spinning.
To spin the laundry and to drain the water in
Spin/Drain
1)
Washing programme.
2)
Washing programme and waterproofing phase.
3)
Tested for Staphylococcus aureus, Enterococcus faecium, Candida albicans, Pseudomonas aerugino‐
sa and MS2 Bacteriophage in external test performed by Swissatest Testmaterialien AG in 2021 (Test
Report No. 202120117).
9.0 kg
the drum. All fabrics, except woollens and del‐
icate fabrics.
17. ENVIRONMENTAL CONCERNS
Recycle materials with the symbol .
Put the packaging in relevant containers
to recycle it. Help protect the
environment and human health by
recycling waste of electrical and
electronic appliances. Do not dispose of
appliances marked with the symbol
with the household waste. Return the
product to your local recycling facility or
contact your municipal office.
*
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157060680-A-362022
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