AEG LF8C1612A User Manual

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USER MANUAL
LF8C1612A
EN User Manual
Washing Machine
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CONTENTS

1. SAFETY INFORMATION.............................................................................................3
2. CONDITIONS OF USE................................................................................................4
3. SAFETY INSTRUCTIONS.............................................................................................4
4. INSTALLATION............................................................................................................6
5. PRODUCT DESCRIPTION.........................................................................................10
6. CONTROL PANEL..................................................................................................... 11
7. DIAL AND BUTTONS................................................................................................13
8. PROGRAMMES .........................................................................................................16
9. BEFORE FIRST USE................................................................................................... 19
10. SETTINGS................................................................................................................ 20
11. DAILY USE................................................................................................................20
12. HINTS AND TIPS..................................................................................................... 25
13. CARE AND CLEANING.......................................................................................... 27
14. TROUBLESHOOTING.............................................................................................31
15. TECHNICAL DATA..................................................................................................34
16. ACCESSORIES.........................................................................................................35
17. WARRANTY .............................................................................................................35
Thank you for choosing this AEG product. We have created it to give you impeccable performance for many years, with innovative technologies that help make life simpler features you might not find on ordinary appliances. Please spend a few minutes reading to get the very best from it.
Visit our website for:
Get usage advice, brochures, trouble shooter, service information:
www.aeg.com/webselfservice
Register your product for better service:
www.registeraeg.com
CUSTOMER CARE AND SERVICE
Always use original spare parts. When contacting our Authorised Service Centre, ensure that you have the following data available: Model, PNC, Serial Number. The information can be found on the rating plate.
Warning / Caution-Safety information General information and tips Environmental information
Subject to change without notice.
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1. SAFETY INFORMATION

Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damages that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference.

1.1 Children and vulnerable people safety

This appliance can be used by children aged from 8
years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
Do not let children play with the appliance.
Children aged 3 years and under must be kept away
from this appliance when it is in operation at all times.
Keep all packaging away from children and dispose of
it appropriately.
Keep detergents away from children.
Keep children and pets away from the appliance when
the door is open.
If the appliance has a child safety device, this should
be activated.
Children shall not carry out cleaning and user
maintenance of the appliance without supervision.
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General Safety

1.2
Do not change the specification of this appliance.
Do not exceed the maximum load of 10 kg (refer to
the "Programme chart" chapter).
The operating water pressure at the water entry point
from the outlet connection must be between 0.5 bar (0.05 MPa) and 8 bar (0.8 MPa).
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The ventilation opening in the base (if applicable)
must not be covered by a carpet, mat, or any floor
covering.
The appliance must be connected to the water mains
using the new supplied hose sets, or other new hose
sets supplied by the Authorised Service Centre.
Old hose sets must not be reused.
If the mains power supply cable is damaged, it must
be replaced by the manufacturer, its Authorised
Service Centre or similarly qualified persons to avoid
an electrical hazard.
Before any maintenance operation, deactivate the
appliance and disconnect the mains plug from the
socket.
Do not use high pressure water sprays and/or steam
to clean the appliance.
Clean the appliance with a moist cloth. Use only
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.

2. CONDITIONS OF USE

This appliance is intended to be used in household and similar applications such as:
• Farm houses

3. SAFETY INSTRUCTIONS

3.1 Installation

• Remove all the packaging and the transit bolts.
• Keep the transit bolts in a safe place. If the appliance is to be moved in future they must be reattached to lock the drum to prevent internal damage.
• Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear.
• Do not install or use a damaged appliance.
• Follow the installation instruction supplied with the appliance.
• Do not install or use the appliance where the temperature can be less
• By clients in serviced apartments, holiday apartments and other residential type environments.
than 0°C or where it is exposed to the weather.
• The floor area where the appliance is to be installed must be flat, stable, heat resistant and clean.
• Make sure that there is air circulation between the appliance and the floor.
• Adjust the feet to have the necessary space between the appliance and the flooring.
• Do not install the appliance where the appliance door cannot be fully opened.
• Do not put a container to collect possible water leakage under the appliance. Contact the Authorised
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Service Centre to ensure which accessories can be used.

3.2 Electrical connection

• The appliance must be earthed.
• Always use a correctly installed shockproof socket.
• Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply.
• Do not use multi-plug adapters and extension cables.
• Make sure not to cause damage to the mains plug and to the mains cable. Should the mains cable need to be replaced, this must be carried out by our Authorised Service Centre.
• Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.
• Do not touch the mains cable or the mains plug with wet hands.
• Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.

3.3 Water connection

• Do not cause damage to the water hoses.
• Before connection to new pipes, pipes not used for a long time, where repair work has been carried out or new devices fitted (water meters, etc.), let the water flow until it is clean and clear.
• Ensure that there are no visible water leaks during and after the first use of the appliance.

3.4 Use

WARNING!
Risk of injury, electrical shock, fire, burns or damage to the appliance.
• This appliance is for household use only.
• Follow the safety instructions on the detergent packaging.
• Do not put flammable products or items that are wet with flammable products in, near or on the appliance.
• Make sure that all metal objects are removed from the laundry.
• Do not wash fabrics which are heavily soiled with oil, grease or other greasy substances. It can damage rubber parts of the washing machine. Prewash such fabrics by hand before loading them into the washing machine.
• Do not touch the glass door while a programme is in operation. The glass can get hot.

3.5 Internal lights

WARNING!
Risk of injury.
• Visible LED radiation, do not look directly into the beam.
• The LED lamp is dedicated to drum lighting. This lamp cannot be reused for other lighting purposes.
• To replace the internal light, contact the Authorised Service Centre.

3.6 Service

• To repair the appliance contact an Authorised Service Centre.
• Use original spare parts only.

3.7 Disposal

WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the mains electrical and water supplies.
• Cut off the mains electrical cable close to the appliance and dispose of it.
• Remove the door catch to prevent children or pets from becoming trapped in the drum.
• Dispose of the appliance in accordance with local requirements for the disposal of Waste Electrical and Electronic Equipment (WEEE).
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4. INSTALLATION

WARNING!
Refer to Safety chapters.

4.1 Unpacking

WARNING!
Remove all the packaging and the transit bolts before installing the appliance.
WARNING!
Use the gloves.
1. Remove the external film. If
necessary, use a cutter.
2. Remove the cardboard top and the
polystyrene packaging materials.
4. Open the door and remove the
polystyrene piece from the door seal and all the items from the drum.
5. Carefully put down the appliance
with the rear side on it.
6. Put the front polystyrene packaging
element on the floor under the appliance.
Make sure not to damage the hoses.
7. Remove the polystyrene protection
from the bottom.
3. Remove the internal film.
8. Fully clean and dry the bottom of the
appliance.
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CAUTION!
A
B
x4
A
B
Do not use alcohol, solvents or chemical products.
9. Make sure to identify the different
sizes and the positions of the sound barriers. Refer to the illustration:
ENGLISH
Attach the sound barriers at a room temperature.
13. Pull up the appliance in vertical
position.
14. Remove the power supply cable and
the drain hose from the hose holders.
7
A (FRONT) = Front of the
appliance
B (BACK) = Rear of the appliance
10. Remove the adhesive strip from the
silent barriers.
11. Attach the four barriers to bottom of
the appliance.
12. Refer to the illustration. Make sure
that the barriers are securely attached.
It is possible to see water flowing from the drain hose. This is due to the testing with water of the appliance in factory.
15. Remove the three bolts by using the
key supplied with the appliance.
16. Pull out the plastic spacers.
17. Put the plastic caps, that you find in
the user manual bag, in the holes.
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A correct adjustment of the appliance level prevents the vibration, noise and the movement of the appliance when in operation.
We recommend that you keep the packaging and the transit bolts for any movement of the appliance.

4.2 Positioning and levelling

1. Install the appliance on a flat hard
floor.
Make sure that carpets do not stop the air circulation below the appliance. Make sure that the appliance does not touch the wall or other units.
2. Loosen or tighten the feet to adjust
the level.
WARNING!
Do not put cardboard, wood or equivalent materials below the appliance feet to adjust the level.

4.3 The inlet hose

1. Connect the water inlet hose to the
back of the appliance.
2. Position it toward left or right
depending on the position of the water tap.
Make sure that the inlet hose is not in vertical position.
3. If necessary, loose the ring nut to set
it in the correct position.
4. Connect the water inlet hose to the
cold water tap with 3/4" thread.
The appliance must be level and stable.
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CAUTION!
A
Make sure that there are no leaks from the couplings.
Do not use an extension hose if the inlet hose is too short. Contact the service centre for the replacement of the inlet hose.

4.4 Water-stop device

The inlet hose has a water stop device. This device prevents water leaks in the hose because of its natural ageing.
The red sector in the window «A» shows this fault.
ENGLISH
It is possible to connect the drain hose in different ways:
1. Make a U shape with the drain hose
and put it around the plastic hose guide.
2. On the edge of a sink - Fasten the
guide to the water tap or to the wall.
Make sure that the plastic guide cannot move when the appliance drains.
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If this occur, close the water tap and contact the authorized service centre to replace the hose.

4.5 Water drainage

The drain hose should stay at a height of not less than 60 cm and not more than 100 cm.
You can extend the drain hose to maximum 400 cm. Contact the authorized service centre for the other drain hose and the extension.
Make sure that the drain hose end is not immersed in the water. There may be a return of dirty water into the appliance.
3. To a stand pipe with vent-hole -
Insert the drain hose directly into a drain pipe. Refer to the illustration.
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The end of the drain hose must always be ventilated , i.e. the inner diameter of the drain pipe (min. 38 mm ­min. 1.5") must be larger than the external diameter of the drain hose.
4. If the end of the drain hose looks like
this (see the picture), you can push it directly into the stand pipe.
5. Without the plastic hose guide, to a sink spigot - Remove the plastic
membrane from the sink trap spigot.

5. PRODUCT DESCRIPTION

5.1 Special features

Your new washing machine meets all modern requirements for an effective treatment of laundry with low water, energy and detergent consumption and respectful of fabric care.
• The Oko-Mix technology has been
designed to protect the fabric fibres thanks to different pre-mixing phases that dissolves first the detergent and then fabric softener in the water before they are distributed in the laundry. So every fibre is reached and cared for.
• The ProSense technology detects
the laundry load size defining the programme duration in 30 seconds. The washing programme is tailored to the laundry load and the type of fabric
6. Connect the drain hose to the spigot
and tighten it with a clamp.
7. Position the hose directly to a built­in drain pipe in the room wall and
tighten it with a clamp.
without consuming more time, energy and water than necessary.
• The steam has a quick and easy way
to refresh the clothes. The gentle steam programmes remove odours and reduce creases in dry fabrics so they need little ironing. The Plus Steam option, finishes every cycle with gentle steam that relaxes the fibres and reduces fabric creasing. Ironing will be easier!
• The Stain option pre-treats stubborn
stains optimizing the effectiveness of the stain remover.
• Thanks to the Soft Plus option, the
fabric softener is uniformly spread out in the laundry and deeply penetrates the fabric fibres favouring a perfect softness.
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5.2 Appliance overview

1 2 3
10
6
7
8
4
11
9
12 13
5
On/O
Plus St eam
Delay S tart
Start/Pau se
Program
Cottons
Only Drai n
Only Spi n
Only Rin se
Synthet ics Delica tes
Wool / Silk Steam
Anti-All ergy
Outdoo r Duvet
20 min . - 3 kg
OKOPower
S
oft
P
lus
Temp.
Spin
Stains/
Prewash
Extra Ri nse
Option
Time Sav e
Eco
2
3
6
12 11 10 8
1
4
5
7
9
13
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Worktop
1
Detergent dispenser
2
Control panel
3
Door handle
4
Internal light
5
Rating plate
6
Drain pump filter
7

6. CONTROL PANEL

6.1 Control panel description

Feet for levelling the appliance
8
Drain hose
9
Inlet hose connection
10
Mains cable
11
Transit bolts
12
Hose support
13
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Programme dial
1
Display
2 3
Energy saving touch button (Eco) Time saving touch button (Time
4
Save) Skipping phase touch button
5
(Option)
• Wash phase skipping (Only Rinse)
• Wash and rinse phase skipping (Spin Only)
• Only drain (Drain Only)
Start/Pause touch button (Start/
6
Pause)

6.2 Display

Extra rinse touch button (Extra Rinse)
7
Delay start touch button (Delay Start)
8
Super steam touch button (Plus
9
Steam) Anti-stain and prewash touch button
10
(Stains/Prewash)
11
Spin reduction touch button (Spin)
12
On/Off push button (On/Off)
13
Temperature touch button (Temp)
Maximum load indicator. The icon flashes during laundry load esti­mation (refer to "PROSENSE load detection" paragraph).
Maximum laundry indicator. It flashes when the laundry load exceeds the maximum declared load of the selected programme.
Delay start indicator.
Door locked indicator.
The digital indicator can show:
• Programme duration (e. g. ).
• Delay time (e. g. or ).
• Cycle end ( ).
• Warning code (e.g. ).
ECO Energy saving indicator.
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MIX
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Washing phase indicator: it flashes during prewash and wash phase.
Rinsing phase indicator: it flashes during rinse phase.
The indicator appears when the Soft Plus option is activated.
Spin and drain phase indicator. It flashes during spin and drain phase.
OKO MIX indicator.
Steam phase indicator.
Anti-crease phase indicator.
Child safety lock indicator.
Time saving indicator.
Temperature indicator. The indicator appears when a cold wash is set.
Spin speed indicator.
Rinse hold indicator.
Extra silent indicator.

7. DIAL AND BUTTONS

7.1 On/Off

Pressing this button for a few seconds allows to activate or deactivate the appliance. Two different tunes sound while switching the appliance on or off.
As the Stand-by function automatically deactivates the appliance to decrease the energy consumption in a few cases, you may need to activate the appliance again.
For more details, refer to Stand-by paragraph in Daily Use chapter.
Pre-wash indicator.
Stain indicator.
Extra rinse indicator.

7.2 Introduction

The options/functions are not selectable with all washing programmes. Check the compatibility between options/functions and washing programmes in the "Programme Chart". An option/function can exclude another one, in this case the appliance doesn't allow you to set the incompatible options/functions together.
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7.3 Temp

When you select a washing programme, the appliance automatically proposes a default temperature.
Touch this button repeatedly until the desired temperature value appears on the display.
When the display shows the indicators
and , the appliance does not
heat the water.

7.4 Spin

When you set a programme, the appliance automatically selects the maximum spin speed.
Touch this button repeatedly to:
Decrease the spin speed.
The display shows only the spin speeds available for the set programme.
Activate the Rinse Hold option .
The water of the last rinse is not drained out to prevent the fabrics from creasing. The washing programme ends with water in the drum and the final spin phase is not performed.
The display shows the indicator . The drum turns regularly to reduce creasing. The door stays locked. The drum turns regularly to reduce creasing. You must drain the water to unlock the door. Touch Start/Pause button: the appliance performs the spinning phase and drains the water.
Activate the Extra Silent option.
All spinning phases (intermediate spin and final spin) are suppressed and the programme ends with water in the drum. This helps to reduce creasing. As the programme is very quiet, it is suitable for use at night time when cheaper electricity tariffs are available. In some programmes the rinses are performed with more water.
The display shows the indicator . The door stays locked. The drum turns regularly to reduce creasing.
You must drain the water to unlock the door. Touch the Start/Pause button: the appliance performs only the draining phase.
The appliance empties the water out automatically after approximately 18 hours.

7.5 Stains/Prewash

Press this button repeatedly to activate one of the two options or both.
The relevant indicator goes on in the display.
Stain
Select this option to pre-treat heavily soiled or stained laundry using stain remover. Pour the stain remover into
compartment pre-mixed and heated with detergent in order to improve its effectiveness.
This option can increase the programme duration.
This option is not available with a temperature lower than 40 °C.
Prewash
Use this option to add a prewash phase at 30 °C before the washing phase. This option is recommended for heavily soiled laundry, especially if containing sand, dust , mud and other solid particles.
This option can increase the programme duration.
. The stain remover is

7.6 Extra Rinse

With this option you can add up to 3 rinses accordingly to the selected washing programmes.
Useful for people allergic to detergents and in areas where the water is soft.
The indicator shows the selected number of rinses.
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This option increases the programme duration.
If the Extra Rinse is set as a default option and you select a compatible washing programme, the display
shows . In this case, by pressing the Extra Rinse button , it is possible to add just one rinse.

7.7 Plus Steam

This option adds a steam phase followed by a short anti-crease phase at the end of the washing programme.
The steam phase reduces fabric creasing and facilitates the fabric ironing.
The indicator flashes on the display during steam phase.
This option can increase the programme duration.
When the programme stops the display shows a zero steady on and the indicator starts
flashing. The drum performs smooth movements for about 30 minutes to keep the steam benefit. By touching any button the anti-crease movements stop and the door unlocks.
, the indicator is
A small laundry load helps to reach better results.

7.8 Eco

Set this option for slightly or normally soiled items washed at 30°C or higher temperatures.
The appliance decreases the washing temperature and extends the washing time to obtain a good washing efficiency by saving energy. The display shows the
indicator .

7.9 Time Save

With this option you can decrease the programme duration.
• If your laundry is normally or lightly soiled, it may be advisable to shorten
the washing programme. Touch this button once to decrease the duration.
• In case of smaller load, touch this
button twice to set an extra quick programme.
The display shows the indicator
This option can also be used to shorten the Steam programme duration.
.

7.10 Skipping phase button (Option)

By touching this button you can set:
• Only Rinse at first touch. The washing programme starts from the rinsing phase by skipping the wash phase.
All set options (except permanent extra rinse) are deselected automatically.
• Spin Only at second touch. The appliance skips wash and rinse phase.
• Drain Only at third touch. The appliance performs only the drain phase.
At firth touch the appliance proposes the default setting of the washing programme again.

7.11 Delay Start

With this option you can delay the start of a programme in a more convenient time.
Touch the button repeatedly to set the required delay. The time increases by steps of 30 minutes up to 90' and from 2 hours up to 20 h.
After touching the Start/Pause button, the display shows the indicator and
the selected delay time and the appliance begins the countdown.

7.12 Start/Pause

Touch the Start/Pause button to start, pause the appliance or interrupt a running programme.
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8. PROGRAMMES

8.1 Programme Chart

Washing programmes
Programme Programme description
Washing programmes
Cottons White cotton and coloured cotton. Normal soil and light soil.
Synthetics
Delicates
Wool/Silk
Steam programme
Steam
Washing programmes
OKOPower
Anti-Allergy
20 min. - 3 kg
Synthetic items or mixed fabric items. Normal soil.
Delicate fabrics such as acrylics, viscose, polyester items.
Normal soil.
Machine washable wool, hand washable wool and delicate fabrics with «hand washing» care symbol.
Steam programme for cotton and synthetic items. Steam
can be used for dried2), washed or worn once laundry. This programme reduce creases and odours3) and relaxes the fi-
bres. When the programme is completed, quickly remove the laundry from the drum. After a steam programme, ironing be­comes effortless. Do not use any detergent. If necessary, re­move stains by washing or using localized stain removal. Steam programmes do not perform any hygienic cycle. Do not set a Steam programme with these types of items:
• Items that are not suitable for tumble drying.
• All items with plastic, metal, wooden parts or alike.
Cotton and fast-coloured synthetic items. Complete washing programme that, in only 59 minutes, washes the daily soiled laundry intensively and ensures a good washing performance in a short time.
White cotton items. This programme removes micro-organ­isms thanks to a washing phase with the temperature main­tained above 60°C for some minutes. This helps in removing germs, bacteria, micro-organism and particles. An additional rinsing phase ensures a proper removal of detergent residues and pollens/allergenic items. In this way the wash is more ef­fective.
Cotton and synthetic items lightly soiled or once worn.
1)
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Programme Programme description
ENGLISH 17
Outdoor
there is no softener residue in the detergent dispenser.
Synthetic sport items. This programme is designed to gently wash modern outdoor sporting garments and is also suitable for sporting clothes such as gym, cycling or jogging and simi­lar. The recommended laundry load is 2.5 kg.
Waterproof, waterproof-breathable fabrics and water-re­pellent items. This programme can also be used as water-re-
pellent restoring cycle, specifically tailored for treating clothes with a hydrophobic coating. To perform the water-repellent re­storing cycle, proceed as follows:
• Pour the washing detergent in the compartment
• Pour a special water-repellent restorer for fabric in the
Do not use fabric softener and make sure that
drawer compartment for fabric softener
.
• Reduce the laundry load to 1 kg.
To further improve the water-repellent restorer action, dry the laundry in a tumble dryer by setting the Outdoor drying programme (if available and if the garment care label permits tumble drying).
Single synthetic blanket, padded clothes, duvets, down
Duvet
1)
During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the drum doesn't
rotate or doesn't rotate properly, but this is normal for this programme.
2)
If you set a Steam programme with dried laundry, at the end of the cycle the laundry can be humid.
Line dry the items for about 10 minutes.
3)
Steam programme doesn't remove particularly intense odour.
jackets and similar items.
Programme temperature, maximum spin speed and maximum load
Programme Default temperature
Temperature range
Maximum spin speed Spin speed range
Maximum load
.
Cottons
Synthetics
Delicates
Wool/Silk
40 °C
1)
95 °C - Cold
40 °C 60 °C - Cold
40 °C 40 °C - Cold
40 °C 40 °C - Cold
1600 rpm 1600 rpm - 400 rpm
1200 rpm 1200 rpm - 400 rpm
1200 rpm 1200 rpm - 400 rpm
1200 rpm 1200 rpm - 400 rpm
10 kg
4 kg
4 kg
2 kg
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Programme Default temperature
Temperature range
Steam
- - 1.5 kg
30 °C
OKOPower
Anti-Allergy
60 °C - 30 °C
60 °C
30 °C
20 min. - 3 kg
40 °C - 30 °C
30 °C
Outdoor
40 °C - Cold
40 °C
Duvet
1)
The cotton programme at 40 °C with the ECO option is recommended for a full load of normally
soiled cotton and is the water and energy rating label programme in accordance with AS/NZS2040.2 and AS/NZS6400.
2)
Washing programme.
3)
Washing programme and waterproofing phase.
60 °C - 30 °C
Maximum spin speed Spin speed range
1600 rpm 1600 rpm - 400 rpm
1600 rpm 1600 rpm - 400 rpm
1200 rpm 1200 rpm - 400 rpm
1200 rpm 1200 rpm - 400 rpm
800 rpm 800 rpm - 400 rpm
Maximum load
5 kg
10 kg
3 kg
2)
2.5 kg
3)
1 kg
3 kg
Programme options compatibility
Cottons
Delicates
Synthetics
Steam
Wool/Silk
OKOPower
Anti-Allergy
Outdoor
20 min. - 3 kg
Spin
Stain
1)
Prewash
Extra Rinse
Eco
2)
Duvet
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Cottons
Delicates
Synthetics
Steam
Wool/Silk
OKOPower
Anti-Allergy
20 min. - 3 kg
Duvet
Outdoor
Time Save
Only Rinse
Spin Only
Drain Only
Delay Start
Plus Steam
1)
Soft Plus
1)
This option is not available with temperature lower than 40 °C.
2)
This option is not available with a temperature lower than 30 °C.
3)
If you set the shortest duration, we recommend that you decrease the load size. It is possible to fully
load the appliance, however the washing results can be less satisfactory.
3)
8.2 Woolmark Apparel Care -
Green
Company for the washing of wool garments labelled as «hand wash» provided that the garments are washed according to the instructions issued by the manufacturer of this washing machine. Follow the garment care label for drying and other laundry instructions. M1361
In UK, Eire, Hong Kong and India the Woolmark symbol is a certification trademark.
The wool wash cycle of this machine has been approved by The Woolmark

9. BEFORE FIRST USE

1. Make sure that all transit bolts have
been removed from the appliance.
2. Make sure that the electrical power is
available and the water tap is open.
3. Pour 2 litres of water into the
detergent compartment marked by
.
This action activates the drain system.
4. Set and start a programme for cotton
at the highest temperature without
any laundry in the drum. This removes all possible dirt from the drum and the tub.
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10. SETTINGS

10.1 Child Lock

With this option you can prevent that the children play with the control panel.
• To activate/deactivate this option,
touch the Stains/Prewash and the Extra Rinse buttons simultaneously
until the indicator comes on/goes off on the display.
You can activate this option:
• After you touch the Start/Pause button: all the buttons and the programme dial are deactivated (except On/Off button ).
• Before you touch the Start/Pause button: the appliance cannot start.
The appliance keeps the selection of this option after you switch it off.

10.2 Acoustic signals

This appliance is provided with different acoustic signals, that operate when:
• You activate the appliance (special short tune).
• You deactivate the appliance (special short tune).
• You touch the buttons (click sound).
• You make a wrong selection (3 short sounds).
• The programme is completed (sequence of sounds for about 2 minutes).
• The appliance has a malfunction (sequence of short sounds for about 5 minutes).
To deactivate/activate the acoustic signals, touch the Extra Rinse and the
Delay Start buttons simultaneously for about 6 seconds.
If you deactivate the acoustic signals, they continue operate when the appliance has a malfunction.

10.3 Permanent Extra Rinse

With this option you can permanently have an extra rinse when you set a programme where it is selectable.
• To activate/deactivate this option
touch the Extra Rinse button and the Option button simultaneously the relevant indicator comes on/goes off. This option adds two rinses and the
display shows .

10.4 Soft Plus

Set the Soft Plus option to optimise the fabric softener distribution and improve the fabric softness.
It is suggested when you use the fabric softener.
This option increases slightly the programme duration.
To activate/deactivate this option touch the Temp. button and the Spin button
simultaneously until the indicator comes on/goes off above the
indicator.

DAILY USE

11.

11.1 Activating the appliance

1. Connect the mains plug to the mains
2. Open the water tap.
3. Press the On/Off button for a few
WARNING!
Refer to Safety chapters.
socket.
seconds to activate the appliance.
A short tune sounds (if activated). The programme dial is automatically set on Cotton programme .
The display shows the maximum load, the default temperature, the maximum spin speed, the indicators of the phases making up the programme and the cycle duration.
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11.2 Loading the laundry

1. Open the appliance door.
2. Shake the items before you put them
in the appliance.
3. Put the laundry in the drum, one item
at a time. Make sure not to put too much laundry in the drum.
4. Close the door firmly.
CAUTION!
Make sure that no laundry stays between the seal and the door. There is a risk of water leakage or damage to the laundry.
Flap for powder or liquid detergent.
Always follow the instructions that you find on the packaging of the detergent products, but we recommend that you do not exceed the maximum
indicated level ( ). This quantity will however guarantee the best washing results.
After a washing cycle, if necessary, remove any detergent residue from the detergent dispenser.

11.4 Check the position of the flap

1. Pull out the detergent dispenser until
it stops.
2. Press the lever down to remove the
dispenser.

11.3 Filling the detergent and additives

Compartment for prewash phase an soak programme. Compartment for washing phase.
Compartment for liquid additives (fabric conditioner, starch). Maximum level for quantity of liquid additives. Compartment for stain remover.
3. To use powder detergent, turn the
flap up.
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4. To use liquid detergent, turn the flap
down.
With the flap in the position DOWN:
• Do not use gelatinous or thick liquid detergents.
• Do not put more liquid detergent than the limit shown on the flap.
• Do not set the prewash phase.
• Do not set the delay start function.
5. Measure out the detergent and the
fabric conditioner.
6. Carefully close the detergent
dispenser.
Make sure that the flap does not cause a blockage when you close the drawer.

11.5 Setting a programme

1. Turn the programme dial to select
the desired washing programme. The related programme indicator comes
on. The indicator of the Start/Pause button flashes. The display shows the maximum declared load for the programme, the default temperature, the maximum spin speed, the washing phase indicators (when available) and an indicative programme duration.
2. To change the temperature and/or
the spin speed, touch the related
buttons.
3. If desired, set one or more options
by touching the related buttons. The
related indicators come on in the
display and the given information
changes accordingly.
In case a selection is not possible, no indicator comes on and an acoustic signal sounds.

11.6 Starting a programme

Touch the Start/Pause button to start the programme. The related indicator stops flashing and stays on. In the display, the indicator of the operating phase starts flashing and the maximum load indicator goes off. The programme starts, the door is locked. The display shows the indicator
.
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The drain pump can operate shortly before the appliance fills water.

11.7 Starting a programme with the delay start

1. Touch the Delay Start button
repeatedly until the display shows the desired delay time. The indicator
comes on.
2. Touch the Start/Pause button. The appliance starts the countdown of the delay start. When the countdown is completed, the programme starts.
The PROSENSE estimation starts at the end of the countdown.

Cancelling the delay start after the countdown has started

To cancel the delay start:
1. Touch the Start/Pause button to
pause the appliance. The related indicator flashes.
2. Touch the Delay Start button
repeatedly until the display shows
3. Touch the Start/Pause button again
to start the programme immediately.

Changing the delay start after the countdown has started

To change the delay start:
1. Touch the Start/Pause button to
pause the appliance. The related indicator flashes.
2. Touch the Delay Start button
repeatedly until the display shows the desired delay time.
3. Touch the Start/Pause button again
to start the new countdown.

11.8 The ProSense load detection

The programme duration in the display is referred to a medium/high load.
After touching the Start/Pause button, the maximum declared load indicator
goes off, the indicator flashes, the ProSense starts the laundry load detection:
1. The appliance detects the load in the
first 30 seconds: the indicator and the time dots flash, the drum
rotates shortly.
2. At the end of the load detection, the
indicator goes off and the time dots stop flashing. The programme
duration will be adjusted accordingly and could increase or decrease. After further 30 seconds, the water filling starts.
At the end of the load detection, in case of drum overload, the indicator is
flashing in the display: In this case, for 30 seconds, it is possible
to pause the appliance and remove the exceeding garments.
Once removed the exceeding garments, touch the Start/Pause button to start the programme again. The ProSense phase can be repeated up to three times (see point 1).
.
Important! If the laundry amount will not be reduced, the washing programme starts anyway, despite the overload. In this case, it will be not possible to guarantee the best washing results.
About 20 minutes after the programme start, the programme duration could be adjusted again depending on the capacity of water absorption of the fabrics.
The ProSense detection is carried out with complete washing programmes only (no skipping phase selected).
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11.9 Programme phase
indicators
When the programme starts the indicator of the running phase flashes and the other phase indicators are steady on.
E.g. the washing or pre wash phase is
running: . When the phase ends the relevant
indicator stops flashing and is steady on. The next phase indicator starts flashing.
E.g. the rinse phase is running:
.
During the washing cycle, the appliance mixes the detergent, the stain removal for fabric treatment and/or the fabric softener with water before introducing
them into the drum; the indicator appears and disappears on the display according to the different programme phases (the arrows flash alternatively).
If you select the Plus Steam the steam phase indicators come on.
The steam phase is running: The anti-crease phase is running:
.

11.11 Cancelling a running programme

1. Press the button On/Off to cancel
the programme and to deactivate
the appliance.
2. Press the button On/Off again to
activate the appliance. Now, you can set a new washing programme.
If the ProSense phase is already carried out and the water filling is already started, the new programme starts without repeating the ProSense phase. The water and the detergent are not drained out in order to avoid waste. The display shows the maximum duration of the programme, updating it about 20 minutes after the starting of the new programme.

11.12 Opening the door

If the temperature and level of the water in the drum are too high and/or the drum still rotates you cannot open the door.
.

11.10 Interrupting a programme and changing the options

When the programme is running, you can change only some options:
1. Touch the button Start/Pause. The related indicator flashes.
2. Change the options. The given
information in the display changes accordingly.
3. Touch the button Start/Pause again. The washing programme continues.
While a programme or the delay start operates, the appliance door is locked.
1. Touch the button Start/Pause. In the display the related door lock indicator goes off.
2. Open the appliance door. If
necessary, add or remove the items.
3. Close the door and touch the button
Start/Pause. The programme or the delay start continues.

11.13 End of the programme

When the programme has finished, the appliance stops automatically. The acoustic signals operate (if they are active).
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In the display all washing phase indicators become steady and the time
area shows . The indicator of the Start/Pause button
goes off.
The door unlocks and the indicator goes off.
1. Press the On/Off button to
deactivate the appliance. After five minutes from the end of the programme, the energy saving function automatically deactivates the appliance.
When you activate the appliance again, the display show the end of the last selected programme. Turn the programme dial to set a new cycle.
2. Remove the laundry from the
appliance.
3. Make sure that the drum is empty.
4. Keep the door and the detergent
dispenser slightly ajar to prevent
mildew and odours.
5. Close the water tap.
11.14 Draining water out after
end of cycle
If you have chosen a programme or an option that does not empty out the water of the last rinse, the programme is completed, but:
• The display shows the indicator , the
option indicator door locked indicator . The indicator of the running phase
flashes.
• The drum still turns at regular intervals
to prevent the creases in the laundry.
• The door stays locked.
• You must drain the water to open the
door:
or and the
1. If necessary, touch the Spin button to
decrease the spin speed proposed by the appliance.
2. Touch the Start/Pause button:
• If you have set drains the water and spins.
• If you have set , the appliance only drains the water.
The option indicator while the indicator flashes and then
goes off.
3. When the programme is completed
and the door locked indicator goes off, you can open the door.
4. Press the On/Off button a few
seconds to deactivate the appliance.
In any case, the appliance empties the water out automatically after approximately 18 hours.
, the appliance
or goes out,

11.15 Stand-by option

The Stand-by function automatically deactivates the appliance to decrease the energy consumption when:
• You do not use the appliance for 5 minutes before you touch the Start/ Pause button. Press the button On/Off to activate the appliance again.
• After 5 minutes from the end of the washing programme Press the On/Off button to activate the appliance again. The display shows the end of the last set programme. Turn the programme dial to set a new cycle.
If you set a programme or an option that ends with water in the drum, the Stand-by function doesn't deactivate the appliance to remind you to drain the water.

12. HINTS AND TIPS

WARNING!
Refer to Safety chapters.
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12.1 The laundry load

• Divide the laundry into: white, coloured, synthetics, delicates and wool.
• Follow the washing instructions on the laundry care labels.
• Do not wash white and coloured items together.
• Some coloured items can discolour with the first wash. We recommend that you wash them separately for the first couple of times.
• Button up pillowcases, close zippers, hooks and poppers. Tie up belts.
• Empty pockets and unfold.
• Turn multilayered fabrics, wool and items with printed illustrations inside out.
• Pre-treat tough stains.
• Wash heavy soil stains with a special detergent.
• Be careful with curtains. Remove the hooks and put the curtains in a washing bag or pillowcase.
• Do not wash laundry without hems or with cuts. Use a washing bag to wash small and/or delicate items (e.g. underwired bras, belts, tights, etc. ).
• A very small load can cause balance problems with the spin phase leading to excessive vibration. If this occurs:
a. interrupt the programme and
open the door (refer to "Opening the door when a programme or the delay start operates");
b. manually redistribute the load so
that the items are spaced evenly around the tub;
c. press the Start/Pause button. The
spin phase continues.

12.2 Stubborn stains

For some stains, water and detergent is not sufficient.
We recommend that you pre-treat these stains before you put the items in the appliance.
Special stain removers are available. Use the special stain remover that is applicable to the type of stain and fabric.

12.3 Detergents and other treatments

• Only use detergents and other treatments specially made for washing machines:
– powder detergents for all types of
fabric,
– powder detergents for delicate
fabrics (40 °C max) and woollens,
– liquid detergents, preferably for
low temperature wash programmes (60 °C max) for all types of fabric, or special ones for woollens only.
• Do not mix different types of detergents.
• To help the environment, do not use more than the recommended quantity of detergent.
• Follow the instructions that you find on packaging of the detergents or other treatments without exceeding
the indicated maximum level ( ).
• Use the recommended detergents for the type and colour of the fabric, the programme temperature and the level of soil.

12.4 Ecological hints

• Set a programme without the prewash phase to wash laundry with normal soil.
• Always start a washing programme with the maximum load of laundry allowed.
• If you pre-treat the stains, you can use a stain remover when you set a programme with a low temperature.
• To use the correct quantity of detergent, check the water hardness of your domestic system. Refer to "Water hardness".

12.5 Water hardness

If the water hardness in your area is high or moderate, we recommend that you use a water softener for washing machines. In areas where the water hardness is soft it is not necessary to use a water softener.
To find out the water hardness in your area, contact your local water authority.
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Use the correct quantity of water softener. Follow the instructions that you find on the packaging of the product.

13. CARE AND CLEANING

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27
WARNING!
Refer to Safety chapters.

13.1 External cleaning

Clean the appliance with mild soap and warm water only. Fully dry all the surfaces.
CAUTION!
Do not use alcohol, solvents or chemical products.
CAUTION!
Do not clean the metal surfaces with chlorine-based detergent.

13.2 Descaling

If the water hardness in your area is high or moderate, we recommend that you use a water descaling product for washing machines.
Regularly examine the drum to check any limescale.
The regular detergents already contain water softening agents, but we recommend to run a cycle with empty drum and a descaling product occasionally.
Always follow the instructions that you find on the packaging of the product.
run a maintenance wash regularly (at least once a month):
1. Remove all laundry from the drum.
2. Run a cotton programme with the
highest temperature without detergent.

13.4 Door seal

Regularly examine the seal and remove all objects from the inner part.

13.5 Cleaning the drum

Regularly examine the drum to prevent rust particles.
For a complete cleaning:
1. Clean the drum with special products
for stainless steel.
Always follow the instructions that you find on the packaging of the product.
2. Run a short cotton programme at
high temperature with empty drum and with a small quantity of powder detergent , in order to rinse out any left residues.

13.3 Maintenance wash

The repeated and prolonged use of low temperature programmes can cause detergent deposits, fluff residues, bacterial growth inside the drum and the tub. This could generate bad odours and mildew.
To eliminate these deposits and hygienize the inner part of the appliance,

13.6 Cleaning the detergent dispenser

To prevent possible deposits of dried detergent or clotted fabric softener and/or formation of mould in the detergent dispenser drawer, once in a while carry out the following cleaning procedure:
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1. Open the drawer. Press the catch
downwards as indicated in the picture and pull it out.

13.7 Cleaning the drain pump

2. Remove the top part of the additive
compartment to aid cleaning and flush it out under running warm water, to remove any traces of accumulated detergent. After cleaning, replace the top part in its position.
3. Make sure that all detergent residue
is removed from the upper and lower part of the recess. Use a small brush to clean the recess.
WARNING!
Disconnect the mains plug from the mains socket.
Regularly check the drain pump filter and make sure that it is clean.
Clean the drain pump if:
• The appliance does not drain the water.
• The drum does not turn.
• The appliance makes an unusual noise because of the blockage of the drain pump.
• The display shows the alarm code
.
WARNING!
• Do not remove the filter while the appliance operates.
• Do not clean the pump if the water in the appliance is hot. Wait until the water cools down
Proceed as follows to clean the pump:
1. Open the pump cover.
4. Insert the detergent drawer into the
guide rails and close it. Run the rinsing programme without any clothes in the drum.
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2. Place a suitable bowl below the drain
pump access to collect the water that flows out.
3. Squeeze the two levers and pull the
drainage duct forward to open it.
4. Let the water flow out.
7. Close the drainage duct and turn the
filter anti-clockwise to remove it.
8. If it is necessary, remove fluff and
objects from the filter recess.
9. Make sure that the impeller of the
pump can rotate. If it does not rotate, contact the Authorised Service Centre.
5. When the bowl is full of water, close
the drainage duct back and empty the container.
6. Repeat the steps 4 and 5 until the
water stops to flowing out.
10. Clean the filter under the water tap.
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13.8 Cleaning the inlet hose
and the valve filter
It is recommended to clean both the filters of the inlet hose and valve occasionally to remove any deposit, collected over the time:
1. Remove the inlet hose from the tap
and clean the filter.
11. Put the filter back into the special
guides by turning it clockwise. Make sure that you tighten the filter correctly to prevent leakages.
2. Remove the inlet hose from the
appliance by loosening the ring nut.
12. Close the pump access.
3. Clean the valve filter on the back of
the appliance with a toothbrush.
When you drain the water with the emergency drain procedure, you must activate the drain system again:
a. Put 2 litres of water in the main
wash compartment of the detergent dispenser.
b. Start the programme to drain the
water.
4. When you reconnect the hose to the
back of the appliance, turn it left or right (not in vertical position) depending on the position of your water tap.
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45°
20°

13.9 Emergency drain

If the appliance cannot drain the water, carry out the same procedure, described in 'Cleaning the drain filter' paragraph. If necessary, clean the pump.
When you drain the water with the emergency drain procedure, you must activate the drain system again:
1. Put 2 litres of water in the main wash
compartment of the detergent dispenser.
2. Start the programme to drain the
water.
ENGLISH

13.10 Frost precautions

If the appliance is installed in an area where the temperature can reach the values around 0° C or drop below, remove the remaining water from the inlet hose and the drain pump.
1. Disconnect the mains plug from the
mains socket.
2. Close the water tap.
3. Put the two ends of the inlet hose in
a container and let the water flow out of the hose.
4. Empty the drain pump. Refer to the
emergency drain procedure.
5. When the drain pump is empty,
install the inlet hose again.
WARNING!
Make sure that the temperature is higher than 0 °C before you use the appliance again. The manufacturer is not responsible for damages caused by low temperatures.
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14. TROUBLESHOOTING

WARNING!
Refer to Safety chapters.

14.1 Introduction

The appliance does not start or it stops during operation.
First try to find a solution to the problem (refer to the table). If the problem persists, contact the Authorised Service Centre.
In case of major problems, the acoustic signals operate, the display shows an alarm code and the Start/Pause button may flash continuously:
- The appliance does not fill with water properly.
- The appliance does not drain the water.
- The appliance door is open or not closed correctly. Please check the door!
If the appliance is overloaded, remove some items from the drum and/or keep pressed the door while touching the Start/Pause button until the indicator
stops flashing (see
the picture below).
- The mains supply is unstable. Wait until the mains supply is stable.
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- No communication between electronic elements of the appliance. Switch it off and switch on again.
- The anti-flood device is on. Disconnect the appliance and close the water tap. Contact the Authorised Service Centre.

14.2 Possible failures

Problem Possible solution
• Make sure that the mains plug is connected to the mains socket.
• Make sure that the appliance door is closed.
The programme does
not start.
The appliance does not
fill with water properly.
The appliance fills with water and drains immedi­ately
The appliance does not drain the water.
The spin phase does not operate or the washing cycle lasts longer than usual.
• Make sure that there is not a damaged fuse in the fuse box.
• Make sure that the Start/Pause has been touched.
• If the delay start is set, cancel the setting or wait for the end of countdown.
• Deactivate the Child Lock function if it is on.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low. For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the inlet hose has no kinks, damages or bends.
• Make sure that the connection of the water inlet hose is correct.
• Make sure that the filter of the inlet hose and the filter of the valve are not clogged. Refer to 'Care and cleaning'.
• Make sure that the drain hose is in the correct position. The hose may be positioned too low. Refer to 'Installation in­struction'.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the fil­ter, if necessary. Refer to 'Care and cleaning'.
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without drain phase.
• Set the drain programme if you set an option which ends with water in the tub.
• Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the fil­ter, if necessary. Refer to 'Care and cleaning'.
• Adjust manually the items in the tub and start the spin phase again. This problem may be caused by balance prob­lems.
WARNING!
Deactivate the appliance before carrying out any check.
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Problem Possible solution
• Make sure that the couplings of the water hoses are tight and there is not water leakages.
There is water on the floor.
• Make sure that the water inlet hose and the drain hose have no damages.
• Make sure you use the correct detergent and the correct quantity of it.
• Make sure that a washing programme that ends with water in tub, has been selected.
• Make sure that the washing programme is finished.
You cannot open the ap­pliance door.
• Set the drain or the spin programme if there is water in the drum.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance. Contact the Authorised Service Centre. If you need to open the door, please read carefully «Emergency door opening».
• Make sure the levelling of the appliance is correct. Refer to
The appliance makes an unusual noise and vi­brates.
'Installation instruction'.
• Make sure that the packaging and/or the transit bolts are removed. Refer to 'Installation instruction'.
• Add more laundry in the drum. The load may be too small.
The programme duration increases or decreases during programme exe-
• The ProSense function is able to adjust the programme du­ration according to the type and the laundry load size. Re­fer to 'The ProSense load detection' in 'Daily Use' chapter.
cution.
• Increase the detergent quantity or use a different deter­gent.
The washing results are not satisfactory.
• Use special products to remove the stubborn stains before you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
Too much foam in the
• Reduce the quantity of detergent.
drum during the washing cycle.
After the washing cycle, there are some deter­gent residues in the dis­penser drawer.
The drum light does not go on.
• Make sure that the flap is in the correct position (UP for powder detergent - DOWN for liquid detergent).
• Make sure you have used the detergent dispenser accord­ing the indications given in this user manual.
• Make sure that the LED lamp is not burned. To replace it, contact the Authorised Service Centre.
ENGLISH 33
After the check, activate the appliance. The programme continues from the point of interruption. If the problem occurs again, contact the Authorised Service Centre. If the display shows other alarm codes. Deactivate and activate the appliance. If the problem continues, contact the Authorised Service Centre.
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14.3 Emergency door opening

In case of power failure or functioning failure the appliance door remains locked. The washing programme continues when the power is restored. If the door remains locked in case of failure, it is possible to open it using the emergency unlock function.
Before opening the door:
CAUTION! Risk of burns! Make sure that the water temperature is not too high and the laundry is not hot. If necessary, wait until they cool down.
CAUTION! Risk of injury! Make sure that the drum is not rotating. If necessary, wait until the drum stops rotating.
Make sure that the water level inside the drum is not too high. If necessary, proceed with an emergency drain (refer to «Emergency drain» in «Care and cleaning» chapter).
To open the door, proceed as follows:
1. Press the On/Off button to switch the
appliance off.
2. Disconnect the mains plug from the
mains socket.
3. Open the filter flap.
4. Keep the emergency unlock trigger
pulled downward and, at the same time, open the appliance door.
5. Take out the laundry and then close
the appliance door.
6. Close the filter flap.

15. TECHNICAL DATA

Dimension Width/ Height/ Depth/
Total depth
Electrical connection Voltage
Overall power Fuse Frequency
Level of protection against ingress of solid particles and moisture ensured by the protective cover, ex­cept where the low voltage equipment has no pro­tection against moisture
Water supply pressure Minimum
Maximum
Water supply
1)
600 mm/ 850 mm/ 630 mm/ 660 mm
220 - 240 V 2200 W 10 A 50 Hz
IPX4
0,5 bar (0,05 MPa) 8 bar (0,8 MPa)
Cold water
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Maximum Load Cotton 10 kg
Spin Speed Maximum 1600 rpm
1)
Connect the water inlet hose to a water tap with a 3/4'' thread.

16. ACCESSORIES

ENGLISH 35
16.1 Available in
www.aeg.com/shop or from authorised dealer
Only appropriate accessories approved by AEG ensure the safety standards of the appliance. If unapproved parts are used, any claims will be invalidated.

16.2 Stacking kit

The tumble dryer can be stacked on the top of the washing machine only by
using the correct stacking kit manufactured and approved by AEG.
Verify the compatible stacking kit by checking the depth of your appliances.
The stacking kit can be used only with the appliances specified in the leaflet provided with the accessory.
Read carefully the instructions supplied with the appliance and with the accessory.
WARNING!
Do not put the tumble dryer under the washing machine.

16.3 Pedestal with the drawer

To raise your appliance and makes loading and unloading laundry easier.
The drawer can be used for laundry storage e.g.: towels, cleaning products and more.
Read carefully the instructions supplied with the accessory.
WARRANTY
17.
FOR SALES IN AUSTRALIA AND NEW ZEALAND
ALL AEG BRANDED APPLIANCES
This document sets out the terms and conditions of the product warranties for AEG Appliances. It is an important document. Please keep it with your
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proof of purchase documents in a safe place for future reference should you require service for your Appliance.
1. In this warranty a) ‘acceptable quality’ as referred to
in clause 10 of this warranty has the same meaning referred to in the ACL;
b) ‘ACL’ means Schedule 2 to the
Competition and Consumer Act 2010;
c) ‘Appliance’ means any AEG
product purchased by you and accompanied by this document;
d) ‘ASC’ means AEG authorised
service centres;
e) AEG is the brand controlled by
Electrolux Home Products Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively ‘Electrolux’) of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand;
f) ‘major failure’ as referred to in
clause 10 of this warranty has the same meaning referred to in the ACL and includes a situation when an Appliance cannot be repaired or it is uneconomic for Electrolux, at its discretion, to repair an Appliance during the Warranty Period;
g) ‘Warranty Period’ means the
Appliance is warranted against manufacturing defects in Australia and New Zealand for 60 months, following the date of original purchase of the Appliance;
h) ‘you’ means the purchaser of the
Appliance not having purchased the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased and used in Australia or New Zealand in normal domestic applications and is in addition to (and does not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia or New Zealand.
3. During the Warranty Period
Electrolux or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux or its ASC may use remanufactured parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux. This warranty does not apply to light globes, batteries, filters or similar perishable parts.
4. Parts and Appliances not supplied by
Electrolux are not covered by this warranty.
5. To the extent permitted by law, you
will bear the cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. If you reside outside of the service area, you will bear the cost of: a) travel of an authorised
representative;
b) transportation and delivery of the
Appliance to and from Electrolux
or its ASC. In all instances, unless the Appliance is transported by Electrolux or an AEG authorised representative, the Appliance is transported at the owner’s cost and risk while in transit to and from Electrolux or its ASC.
6. Proof of purchase is required before
you can make a claim under this warranty.
7. You may not make a claim under this
warranty unless the defect claimed is due to faulty or defective parts or workmanship. Electrolux is not liable in the following situations (which are not exhaustive): a) the Appliance is damaged by:
– accident
– misuse or abuse, including
failure to properly maintain or
service – normal wear and tear – power surges, electrical storm
damage or incorrect power
supply
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ENGLISH 37
– incomplete or improper
installation
– incorrect, improper or
inappropriate operation – insect or vermin infestation – failure to comply with any
additional instructions
supplied with the Appliance;
b) the Appliance is modified
without authority from Electrolux in writing;
c) the Appliance’s serial number or
warranty seal has been removed or defaced;
d) the Appliance was serviced or
repaired by anyone other than Electrolux, an authorised repairer or ASC.
8. This warranty, the contract to which it
relates and the relationship between you and Electrolux are governed by the law applicable where the Appliance was purchased. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply.
9. To the extent permitted by law and
subject to your non-excludable statutory rights and warranties, AEG excludes all warranties and liabilities (other than as contained in this document) including liability for any loss or damage whether direct or indirect arising from your purchase, use or non use of the Appliance.
10. For AEG Appliances and services in
Australia, the Appliances come with a guarantee that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. The benefits to you given by this warranty are in addition to your other rights and remedies under a law in relation to the Appliances or services to which the warranty relates.
11. At all times during the Warranty
Period, Electrolux shall, at its discretion, determine whether repair, replacement or refund will apply if an Appliance has a valid warranty claim applicable to it.
12. For Appliances and services provided
in New Zealand, the Appliances come with a guarantee pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act.
13. To enquire about claiming under this
warranty, please follow these steps: a) carefully check the operating
instructions, user manual and the terms of this warranty;
b) have the model and serial
number of the Appliance available;
c) have the proof of purchase (e.g.
an invoice) available;
d) telephone the numbers shown
below.
14. You accept that if you make a
warranty claim, Electrolux and its ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty.
Important Notice
Before calling for service, please ensure that the steps listed in clause 13 above have been followed.
AEG SERVICE AUSTRALIA www.aeg.com/au
Page 38
38
www.aeg.com
FOR SERVICE
or to find the address of your nearest state service centre in Australia
PLEASE CALL 1300 363 664 OR EMAIL customercare@aegaustralia.com.au
For the cost of a local call (Australia only)
FOR SPARE PARTS
or to find the address of your nearest state spare parts centre in Australia
PLEASE CALL 13 13 50 OR EMAIL customercare@aegaustralia.com.au
For the cost of a local call (Australia only)
AEG SERVICE NEW ZEALAND www.aeg.co.nz
FOR SERVICE
or to find the address of your nearest authorised service centre in New Zealand
FREE CALL 0800 10 66 10 OR EMAIL customercare@electrolux.co.nz
(New Zealand only)
FOR SPARE PARTS
or to find the address of your nearest state spare parts centre in New Zealand
FREE CALL 0800 10 66 20 OR EMAIL customercare@electrolux.co.nz
(New Zealand only)
18. ENVIRONMENTAL CONCERNS
Recycle the materials with the symbol . Put the packaging in applicable containers to recycle it. Help protect the environment and human health and to recycle waste of electrical and electronic appliances. Do not dispose appliances
marked with the symbol with the household waste. Return the product to your local recycling facility or contact your municipal office.
*
Page 39
FOR SALES IN AUSTRALIA AND NEW ZEALAND
Warranty
ALL AEG BRANDED APPLIANCES
This document sets out the terms and conditions of the product warranties for AEG Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should there be a manufacturing defect in your Appliance. This warranty is in addition to other rights you may have under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the Competition and
Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and accompanied
by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘AEG’ is the brand controlled by Electrolux Home Products Pty Ltd of 163
O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘ Warranty Period’ means the period specified in clause 3 of this warranty;
(f ) ‘you’ means the purchaser of the Appliance not having purchased the
Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any non-excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty continues for in Australia for a period of 60 months and in New Zealand for a period of 60 months, following the date of original purchase of the Appliance.
4. Repair or replace warranty: During the Warranty Period, Electrolux or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy oered for a valid warranty claim is repair or replacement. Electrolux or its ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this warranty.
7. Exclusions: You may not make a claim under this warranty unless the defect claimed
is due to faulty or defective parts or workmanship. This warranty does not cover:
(a) light globes, batteries, filters or similar perishable parts;
(b) parts and Appliance s not supplied by Electrolux;
(c) cosmetic damage which does not aect the operation of the Appliance;
(d) damage to the Appliance caused by: (i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the Appliance
has been, used for purposes other than those for which the Appliance was intended, including where the Appliance has been used for any non-domestic purpose;
(b) the Appliance is modified without authority from Electrolux in writing;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced.
8. How to claim under this warranty: To enquire about claiming under this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms of
this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in Australia: Electrolux
goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. ‘Acceptable quality’ and ‘major failure’ have the same meaning as referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux in New
Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply.
11. Confidentiality: You accept that if you make a warranty claim, Electrolux and
its agents including ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty.
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
FOR SERVICE
or to find the address of your nearest authorised service centre in Australia
PLEASE CALL 1300 363 664
OR EMAIL
customercare@aegaustralia.com.au
For the cost of a local call (Australia only)
FOR SERVICE
or to find the address of your nearest
authorised service centre in New Zealand
PLEASE CALL 0800 234 234
OR EMAIL customercare@electrolux.co.nz
(New Zealand only)
AEG_Warr_May17
Important Notice
SERVICE AUSTRALIA
aeg.com/au
SERVICE NEW ZEALAND
aegnewzealand.co.nz
FOR SPARE PARTS
or to find the address of your nearest
spare parts centre in Australia
PLEASE 13 13 50
OR EMAIL
customercare@aegaustralia.com.au
For the cost of a local call (Australia only)
FOR SPARE PARTS
or to find the address of your nearest
spare parts centre in New Zealand
PLEASE 0800 10 66 20
OR EMAIL customercare@electrolux.co.nz
(New Zealand only)
Page 40
www.aeg.com/au
157004590-A-022017
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