Please read this instruction book carefully before using the appliance.
Please ensure you fully understand the safety instructions on the first
pages of this instruction book.
Retain the instruction book for future reference, and pass it on to any
future owners.
The warning triangle and / or key words (Warning!, Caution!, Impor-
1
tant!) give information that is important for your safety or the function of the appliance is highlighted. It is imperative that this
information is observed.
0 1. This symbol guides you step by step through the operation of the
appliance.
2. ...
This symbol gives you additional information and practical tips on using
3
the appliance.
Tips and information about the economical and environmentally
2
friendly use of the machine are marked with the clover leaf.
In the event of a malfunction, these operating instructions contain information on how to remedy these faults yourself. See the section
"What to do if ..."
Printed on recycled paper.
Thinking ecologically means acting ecologically ...
The safety features of AEG electrical appliances comply with accepted
technical standards and the German Appliance Safety Law. However, we
also consider it our obligation as a manufacturer to inform you about
the following safety information.
Prior to initial start-up
• Observe the "Installation and Connection Instructions" in this in-
struction book.
• If the appliance is delivered in the winter months and temperatures
are below freezing: Store the washing machine at room temperature
for a few hours before putting it into operation.
Intended Use
• The washing machine is only intended for washing normal domestic
washing. If the appliance is used for any other purpose or incorrectly
operated, the manufacturer accepts no liability for any damages
which may result.
• It is dangerous to alter the specifications or attempt to modify this
product in any way.
• Only use detergents which are suitable for automatic washing machines, and follow the recommendations of the detergent manufacturer.
• Garments which have been in contact with flammable solvents
should not be washed. Also bear this in mind when washing precleaned washing.
• Do not use the washing machine for dry-cleaning.
• Dyes and bleaching agents may only be used if specifically permitted
by the manufacturer of these products. We cannot be held liable for
any damages.
• This appliance must be connected to the cold water supply only.
• Damage due to frost is not covered by the guarantee. If the washing
machine is located in a room in which below freezing temperatures
may occur, emergency emptying must be carried out (see "carrying
out an emergency emptying“).
6
Operating Instructions
Child Safety
• Packaging materials (e.g. films, styrofoam) can be dangerous for children. There is a risk of suffocation! Keep all packaging well away from
children.
• This appliance is designed to be operated by adults. Do not allow
children to tamper with the controls or play with the appliance.
• Pets and children have been known to climb into washing machines.
Please check the drum before use.
• When disposing of the appliance, cut off the mains cable, and destroy
the plug. Disable the door lock to prevent young children being
trapped inside.
General Safety
• Repairs to washing machines must only be carried out by qualified
personnel. Repairs carried out by inexperienced persons may cause
injury or serious malfunctioning. Contact your local AEG Service
Force Centre.
• Never operate the washing machine if the mains cable is damaged or
the control panel, work top or base area are damaged allowing internal components to be accessible.
• Switch off the appliance and isolate from the mains supply before
carrying out any cleaning or maintenance work.
• Do not use the mains cable to remove the plug from the socket. Always pull the plug itself.
• Adapters and extension cables must not be used. There is a danger
of overheating!
• Do not clean the washing machine with a water jet. There is a danger
of electric shock!
• During high temperature wash programmes the glass of the door may
become hot. Do not touch!
• Allow the water to cool down before cleaning the drain pump, carrying out emergency emptying or opening the door in an emergency.
• Small animals/pets can chew on power cables and water hoses. This
can lead to the risk of electric shock and water damage to the appliance and property. Keep small animals away from the appliance.
7
Operating Instructions
2 Disposal
Packaging
Dispose of the packaging material correctly. All packaging materials
used are environmentally friendly and can be disposed of without any
danger to the environment.
• Plastic parts can be recycled and are identified as follows:
>PE<
>PS<for polystyrene, e.g. padding (always CFC-free)
>POM< for polyoxymethylene, e.g. plastic clips
• Cardboard packaging is manufactured from recycled paper and
should be deposited in the waste paper collection for recycling.
When disposing of the washing machine!
Cut off the mains cable and destroy the plug. Disable the door catch to
prevent young children becoming trapped inside. Use an authorised
disposal site.
for polyethylene, e.g. the outer covering and the bags in
the interior.
2 Environmental tips
To save water and energy, and to help protect the environment, we recommend that you follow these tips.
• Do not use a pre-wash for normally soiled washing.
• It is more economical to wash full loads.
• When washing small loads, reduce the detergent by half to two
thirds.
• Pre-treat stains, and then wash at a lower temperature.
• Use the energy-saving programme when washing light to normally
soiled garments.
• In hard water areas, the use of a water softening agent can reduce
the amount of detergent necessary. See manufacturers recommendations.
Main wash detergent
in powder form and
water softening
agent if required.
Stain removers
Pre-wash detergent/
soaking agent or
water softening
agent if used.
Liquid conditioners
(fabric softener,
starch)
9
Operating Instructions
Control panel
Spin speed / RINSE HOLD button
Programme op-
tion buttons
DOOR Indicator
Multi-display
DELAY TIMER button
START/ PAUSE button
Programme selector
The programme selector defines
the nature of the washing cycle
(e.g. water level, drum movement, number of rinses, spin
speed) to suit the type of washing, as well as the washing solution.
Programme progress display
Programme selector
OVER DOSING indicator
10
OFF
Switches the washing machine
off, the machine is switched on
at all other positions.
COTTONS/LINEN
Main washing cycle Cottons / Linen at 30 °C to 95°C
ENERGY SAVING position: Energy-saving programme at approx. 67 °C
2
for lightly to normally soiled cottons, extended washing time (cannot
be combined with QUICK WASH).
Operating Instructions
EASY-CARES
Main washing cycle for easy-care textiles (mixed fabrics) at 40 °C to
60 °C.
EASY IRON position: Main washing cycle at 40 °C for easy-care fabrics
which, with the aid of this programme, only require a gentle iron, if any
ironing at all.
DELICATES
Main washing cycle for delicates at 30 °C or 40 °C.
WOOL P (hand wash)
Main washing cycle (cold to 40 °C) for machine-washable woollens and
for woollen fabrics and silk with the care symbol (hand wash).
GENTLE RINSE
Separate gentle rinsing e.g. for rinsing hand-washed fabrics (2 rinsing
cycles, liquid conditioner from compartment æ is rinsed in, short spin).
STARCHING
Separate starching, separate softening, separate conditioning of wet
washing (1 rinse, liquid conditioner is washed in from the compartment
æ, and a spin).
PUMP OUT
Pump out the water at the end of a rinse hold (without spinning).
Rinse hold means the washing remains in the last rinsing water and is
3
not spun.
SPIN
Pumping out the water after a rinse hold and spin, or separate spinning
of hand-washed cottons/linen.
SHORT SPIN
Pump out the water at the end of a rinse hold and short spin or separate short spinning for delicate fabrics (easy-cares, delicates, woollens).
11
Operating Instructions
Programme option buttons
The programme options buttons are used to adapt
the washing program to suit the degree of soiling
of the washing. Programme options are not required for normally soiled washing.
The different functions can be combined together
depending on the programme.
PRE WASH
Warm pre-wash before the main washing cycle
which follows on automatically. There is a short
spin between the pre-wash and the COTTONS/
LINEN main wash. The EASY-CARES and DELICATES
main wash follow the pre-wash without a spin.
SOAKING
Approx. 50 minutes at 30°C. Can be extended to a maximum of
10 hours and approx. 20 minutes with the DELAY TIMER button.
The main washing programme then follows automatically.
QUICK WASH
Shortened main washing cycle for lightly soiled washing.
STAIN
For treating heavily soiled or stained washing. In-wash stain treatment
is washed in from the compartment at the optimal point in the programme cycle. May only be used for wash temperatures from 40°C as
stain removers only become effective at higher temperatures.
12
When the WOOL/P (hand wash) setting is chosen, the programme op-
3
tions cannot be selected (any buttons pressed do not
have any effect).
Operating Instructions
Consumption data and wash times
The values given in the following table for selected programmes were
calculated under standard conditions. They provide a useful guide for
operation in the home.
Programme selector/
temperature
COTTONS/LINEN 955451.70141
COTTONS/LINEN 60
COTTONS/LINEN 40 5490.60128
EASY-CARES 402.5540.5084
DELICATES 302.5500.3054
WOOL/ P (hand wash) 302480.2056
1) Note: The selected programme is tested in accordance with EN 60 456. The
consumption values, however, can deviate depending on the following: water
pressure, water hardness, water inlet temperature, room temperature, washing
type and quantity, the detergent used, fluctuations in the mains voltage and the
selected programme options.
1)
Load in kg
5420.94126
Water
in litres
Energy
in kWh
What does UPDATE mean?
The control system of your machine is fully electronic. The software
which determines this control system can be reprogrammed. If a further improvement to washing technology is introduced by AEG then
your machine can be updated.
The cost of the update will be advised at the time of the request. For
further information regarding this please contact the AEG Customer
Care Department.
Time in
minutes
13
Operating Instructions
Before the first wash
0 Run a washing cycle without washing (COTTONS 95, with half the
amount of detergent).
This removes any residues from the drum which may have been left
during manufacturing.
Preparing a Wash Load
Sorting and preparing a wash load
• Sort washing according to the care symbol and type (see "Washing
types and care symbols").
• Empty all pockets.
• Remove metal objects (paper clips, safety pins etc.).
• In order to prevent bunching up of washing and damage to washing,
close zippers, button up duvet covers and pillow cases, and tie up
loose straps such as from aprons.
• Turn articles with double layered textiles inside out (sleeping bags,
anoraks etc.).
• Coloured, knitted fabrics, as well as wool and fabrics with appliqués
should be turned inside out.
• Place small and delicate items (e.g. socks, tights and stockings, bras
etc.) in a washing net, or pillow case.
• Handle curtains with care. Metal rollers or burred, plastic rollers must
be removed or tied into a net or bag. We cannot accept liability for
damage.
• Do not wash coloured and white washing together. This could discolour white washing or turn it grey.
• New, coloured washing often contains excessive dye. Wash these separately the first time.
• Mix small and large items of washing. This improves washing efficiency and the washing is more evenly distributed during the spinning cycle.
• Shake out washing before placing into the washing machine.
• Do not place folded washing into the drum.
• Observe tips such as "wash separately“ and "wash separately several
times".
14
Operating Instructions
Washing Types and Care Symbols
The care symbols help you chose the correct washing programme.
Washing should be sorted according to type and care symbol. The temperatures indicated in the care symbols are the maximum temperatures.
Cottonsç
Fabrics made from cotton and linen with this care symbol will withstand maximum wash actions and high temperatures. The COTTONS /
LINEN programme is appropriate for this type of washing.
Linenèë
Fabrics made of cotton and linen which carry this care symbol will
withstand maximum wash actions. The COTTONS / LINEN programme is
appropriate for this type of washing.
Easy-cares êí
Fabrics such as treated cotton, cotton mixed fabrics, viscose and synthetics which carry this care symbol need a softer wash action. The
EASY CARES / EASY IRON programme is appropriate for this type of
washing.
Delicates ì
Fabrics such as those with layered fibres, micro fibres, viscose, synthetics,
as well as curtains with this care symbol require particularly careful
handling. The DELICATES programme is appropriate for this type of
washing.
Wool and particularly sensitive washing9 ìï
Fabrics such as wool, wool mixtures and silk with this care symbol require a very gentle wash cycle. The WOOL /P (hand wash) programme
is suitable for this type of washing.
Important! Fabrics with this care symbol ñ (do not wash!) must not
be washed in washing machines.
15
Operating Instructions
Detergents and Conditioners
Which detergent and conditioner?
Use only detergents and conditioners which are suitable for use in automatic washing machines. Always follow the manufacturer's instructions.
How much detergent and conditioner?
The required quantity depends upon:
• the extent of soiling of the washing
• the hardness class of the mains water
• the amount of washing
Should the detergent manufacturer not specify the dosage quantity for
2
less than full loads, reduce the detergent accordingly: For a half load
reduce the quantity by 1/3. For a small load or an EASY IRON programme reduce the quantity by 1/2.
Observe the instructions for use and dosing provided by the detergent
and conditioner manufacturer.
Water softening
16
For medium to high water hardness (hardness class II upwards) a water
softening agent can be used. Refer to the manufacturer's instructions.
Then always add the appropriate amount of detergent (underdosing)
for hardness class I (soft). Your local Water Authority can advise you on
the hardness of the water in your area.
Water hardness details
Hardness class
I - soft0 - 7to 125
II - medium hard7 - 14125 - 250
III - hard14 - 21250 - 375
IV - very hardgreater than 21greater than 375
Water hardness in °dH
(German hardness scale)
Water hardness in ppm
(Parts Per Million)
Operating Instructions
Running a washing cycle
Brief instructions
A washing cycle consists of the following steps:
0 1. Set the correct washing programme:
– Select the programme and temperature with the programme selector.
– Select any programme options if required.
2. If necessary, change the spin speed/select RINSE HOLD.
3. Set the DELAY TIMER if required.
4. Open the door and load the washing.
5. Close the door.
6. Add the detergent/conditioner.
7. Start the washing programme with the START/PAUSE button.
When the washing programme has ended:
Important! If the washing cycle ended with a rinse hold, carry out
PUMP OUT, SPIN, or SHORT SPIN before opening the door.
8. Open the door and remove the washing.
9. Switch off the washing machine: Set the programmes selector to OFF.
17
Operating Instructions
Setting the Washing Programme
See "Programme tables" for a suitable programme, correct temperature
3
and possible programme options to suit the type of washing.
0 1. Set the programme selector to
the desired washing programme
with the desired temperature.
The expected duration of the
programme selected is displayed
in the multi display in minutes.
2. If required, select programme option(s):
The indicator of the programme selected lights up.
– To change the selection press another button.
– To cancel a selection, press the button again.
Changing the spin speed/Selecting Rinse Hold
0 If necessary, change the spin speed for the final
spin/select RINSE HOLD:
Press the Spin speed/RINSE HOLD button
repeatedly until the indicator of the required
spin speed or of RINSE HOLD illuminates.
If RINSE HOLD is selected, the washing remains in
the final rinse water. It is not spun.
If you do not change the spin speed, the final spin
3
is automatically adjusted to suit the washing programme.
– COTTONS/LINEN1400 revolutions per minute
– EASY CARES / EASY IRON900 revolutions per minute
– DELICATES700 revolutions per minute
– WOOL /P (hand wash)900 revolutions per minute
The speed of the intermediate spin is dependent on the selected
programme and cannot be changed.
18
Operating Instructions
Setting the delay timer / soaking duration
Delay timer
The DELAY TIMER button allows the start of a
washing programme to be delayed by 1 hour up
to a maximum of 19 hours.
0 To do this, press the DELAY TIMER button
repeatedly until the desired start delay is
shown in the multi display, for example
12h for a 12 hour delay.
If 19h is displayed and you press again, 0h appears, followed by the duration time of the set
programme (displayed in minutes e. g.126).
In this state the start delay timer is not set.
Soaking duration
When the SOAKING button is pressed, you can extend the soaking period with the DELAY TIMER button (maximum 10 hours and
approx. 20 minutes).
Without DELAY TIMER, the soaking period is approximately 30 minutes,
3
plus a pre-wash time of 20 minutes.
0 To adjust, press the DELAY TIMER button as often as necessary until the
required soaking period is shown in the multi display, e.g.1h (=1 hour).
After approximately 2 seconds, the multi
display shows the duration in minutes.
This duration time is made up as follows:
Selected soaking periode.g.1h =60 Minutes
+ Heating-up / pre-wash timee.g.Approx. 20 Minutes
+ Duration of the selected wash
program
= Displayed valuee.g.Approx. 206 Minutes
While SOAKING is running, PRE-WASH lights up on the programme
3
progress display.
me
e.g.Approx. 126 Minutes
19
Operating Instructions
Opening and closing the door
0 Open: Pull the handle on the door.
0 Close: Press the door firmly closed.
The displays DOOR and START/PAUSE
show when the appliance is switched
on whether the door can be opened:
DOOR IndicatorDisplay START/PAUSEDoor opening possible?
lights up greenflashes redyes
lights up greenlights up red
is off
1) The door is locked because of a high water level or high temperature
If
3
– the display DOOR flashes red,
flashes red
or lights up red
yes, after the START/PAUSE
key is pressed
– then the error code E40 flashes in the multi display,
– and the MAIN WASH display flashes,
an attempt was made to start a washing programme without the door
being correctly closed. In this case, press the door firmly closed and
start the washing programme again.
Loading the washing
See "Programme Tables" for maximum loads.
3
For information about the correct preparation of the washing see "Sort
and prepare washing".
0 1. Sort and prepare the washing according to type.
2. Open the door: Pull the handle on the door.
3. Load the washing.
Important! Do not trap washing when closing the door. The fabrics and
the machine could be damaged.
4. Close the door firmly.
no
1)
20
Add detergent / conditioner
For instructions concerning detergent
3
and conditioners, see "Detergents and
conditioners".
0 1. Open the detergent dispenser drawer.
press in the flap on the drawer so as to
be able to grasp the handle(1), and pull
out the drawer (2).
2. Adding detergent / conditioner
Compartment for in-wash
stain treatment
Compartment for powder
main detergent
(If you use water softening agent and
require the right compartment for the
pre-wash/soaking detergent , add the
water softening agent to the main detergent in the left compartment.)
Operating Instructions
Compartment for liquid conditioner
(Softener, finisher, starch)
Important! Do not fill above the MAX mark. When using
thick concentrated fabric conditioners and starches we
recommend you dilute the concentrate with water to ensure
trouble-free dispensing. If using starch powder dissolve
according to the manufacturer´s instructions.
Note: It is normal for a small amount of water to be left in
the compartment for liquid conditioner; this will not affect
the wash results.
Compartment for pre-wash/soaking detergent
(Only for program
or for water softening agent
3. Push the detergent dispenser drawer fully in.
If using liquid detergent / tablets
3
Add liquid detergent / tablets in the quantity recommended by the
washing detergent manufacturer. Add liquid detergent with dosage
containers provided by the detergent manufacturer.
me options PRE-WASH/SOAKING)
21
Operating Instructions
Starting the washing programme
0 1. Check that the water tap is open.
2. Start the washing programme:
Press the START/PAUSE button
The washing programme is started or starts
at the end of the time delay set.
If the DOOR display flashes red when the START/PAUSE button is
3
pressed, the door is not properly closed.
– The display DOOR flashes red
– The error code E40 then flashes in the multi display
– And the MAIN WASH display flashes.
In this case, press the door firmly closed and again press the
START / PAUSE button.
If the delay timer has been set:
The start time delay set on the time delay counts down; the time
remaining until the programme starts is displayed in the multi-display
(in hours remaining, e.g. 5h). During this time you can add washing and
change or stop the delay timer.
• Load the washing: Press the START/PAUSE button. The door can be
opened. Then close the door and press the START/PAUSE button
again.
• Changing or stopping delay timer: Press the DELAY TIMER button re-
peatedly until the desired time is displayed. When the programme
duration is displayed (display in minutes e. g.126) the washing
programme starts without delay.
Washing Programme Progress
Programme progress display
Prior to the start, the programme steps chosen are
displayed by the Programme progress display.
During the washing programme the current
programme step is displayed.
Multi-display
The expected time remaining (in minutes)
to the end of the programme is displayed in
the multi display.
22
Operating Instructions
The counting down of the remaining time may be stopped or corrected
3
by the washing machine controller as a result of automatic adjustments
to the programme (amount of washing, washing type, imbalance detection, special rinse cycle, etc.).
Change the washing programme
Changing or stopping the wash programme
0 1. Press the START/PAUSE button.
2. Turn the programme selector to OFF. The washing programme is
stopped.
3. If required, set a new washing programme. Otherwise, turn the programme selector to PUMP OUT and press the START/PAUSE button.
The washing programme can be interrupted at any time with the
3
START/PAUSE button and can be continued by pressing the button
again. Changing the washing programme is only possible after the programme selector has been turned to OFF.
Selecting the programme options.
The programme options QUICK WASH or STAIN can still be selected after the programme starts.
0 1. Press the START/PAUSE button.
2. Press the QUICK WASH or STAIN button.
3. Press the START/PAUSE button again. The washing programme is
continued.
Changing the Spin Speed
During the washing programme, the spin speed can still be changed or
RINSE HOLD can be set.
0 1. Press the START/PAUSE button.
2. Change the speed with the Spin speed / RINSE HOLD button.
3. Press the START/PAUSE button again. The washing programme
continues.
23
Operating Instructions
Washing cycle is complete/Removing the washing.
Once the washing programme has come to an end, END illuminates on
the programme progress display.
If RINSE HOLD was selected, the display beside the START/ PAUSE
button flashes.
0 1. After a rinse hold, the water must first be pumped out:
– Either press the START/ PAUSE button (the water is pumped out and
the washing is spun according to the completed programme; After
the START/PAUSE button is pressed again, the spin speed can still also
be changed during spinning),
or
– Turn the programme selector to PUMP OUT and press the START/
PAUSE button (the water is pumped out without spinning),
or
– Turn the programme selector to SPIN or SHORT SPIN and press the
START/PAUSE button (the water is pumped out and the washing is
spun or gently spun).
At the end of this programme step, the END indicator will illuminate.
2. Open the door.
As soon as the DOOR indicator lights up green, the door can be opened.
3. Remove the washing.
4. Turn the programme selector to OFF.
5. Close the water tap.
6. After washing, pull out the washing detergent dispenser drawer slightly
so that it can dry out. Leave the door ajar so that air can circulate in
the drum.
24
If the OVERDOSING indicator illuminates, then too
3
much detergent was used in the washing programme
just completed. Observe the dosing recommendations
of the detergent manufacturer as well as the load
quantity for the next wash.
Important! If the washing machine is not to be used for a long period:
Close the water tap and disconnect the washing machine from the
electricity mains.
Operating Instructions
Programme tables
Washing
Not all possible settings are listed below, only those which are useful
and meaningful in everyday use.
Type of washing;
care symbol
Cottons
ç
Energy-saving
programme:
Cottons ç
Linen
èë
Easy-cares
êí
Delicates
ì
Max. load
(dry weight)
5kg
5kg
5kg
2.5kg
1kg
2,5kg
(or 15-20m
curtains)
Programme
1)
temperature
COTTONS/LINEN
95
COTTONS/LINEN
ENERGY SAVING
COTTONS/LINEN
30 to 60
EASY-CARES
40 to 60
EASY IRON
40
DELICATES
2
30, 40
selector;
3)
Possible
programme op-
tions
PRE WASH
SOAKING
QUICK WASH
STAIN
PRE WASH
SOAKING
STAIN
PRE WASH
SOAKING
QUICK WASH
2)
STAIN
PRE WASH
SOAKING
QUICK WASH
STAIN
PRE WASH
SOAKING
QUICK WASH
2)
STAIN
Woollens/Hand Wash
9 ìï
1) A 10 litre bucket holds approximately 2.5 kg of dry washing (cotton).
2) In the case of the STAINS, a minimum temperature of 40°C is required for the
stain remover to become effective.
3) Creases in the washing are largely prevented only by maintaining the load
quantity of 1kg.
5 to 7 easy-care men's shirts are equivalent to approximately 1kg of dry washing.
2kg
P
WOOL
COLD up to 40
25
Operating Instructions
This machine is capable of washing 5.5 kg, however, to achieve optimum wash results it is recommended that the wash loads quoted in this
instruction book are adhered to.
Separate conditioning/starching
Type of washing
Cottons/ linen5kgSTARCHING
Max. Load
(dry weight)
Separate rinse
Type of washing
Cottons/ linen5kg
Easy-cares2.5kg
Delicates2.5kg
Woollens/Hand Wash2kg
Max. Load
(dry weight)
Separate spin
Type of washing
Cottons/ linen5kgSPIN
Easy-cares2.5kg
Max. Load
(dry weight)
Programme selector
Programme selector
GENTLE RINSE
Programme selector
26
SHORT SPINDelicates2.5kg
Woollens/Hand Wash2kg
Operating Instructions
Maintenance and Cleaning
Control panel
Important! Do not use household furniture polish or abrasive cleaners
to clean panel and operating parts.
0 Wipe over the operating panels with a damp cloth. Use warm water.
Detergent Dispenser Drawer
The detergent dispenser drawer should be cleaned from time to time.
0 1. Pull the detergent dispenser drawer out as far as it will go.
2. Remove the detergent dispenser drawer by pulling sharply.
3. Take the conditioner insert out of the
middle compartment.
4. Clean the conditioner insert under
running water.
5. Clean the separate compartments
with warm water. It is best to use
a flat brush.
6. Push on the conditioner insert
as far as it will go so that it is
securely in place.
27
Operating Instructions
7. Use a brush to clean the entire
compartment area of the washing
machine, particularly also the
nozzles on the top side of the
compartment.
8. Set the detergent dispensing
drawer into the guide tracks and
push it in.
Washing Machine Drum
The washing machine drum is made from rust-free stainless steel. Any
objects left in the laundry which are likely to rust can stain the drum.
Important! Do not clean the stainless steel drum with descaling agents
containing acids, scouring agents containing chlorine or iron, or steel
wool. Your local AEG Service Force Centre has suitable agents available.
0 Remove any rust stains on the drum using a stainless steel cleaning
agent.
Maintenance Wash
With the use of low temperature washes it is possible to get a build up
3
of residues inside the drum.
We recommend that a maintenance wash be performed on a regular
basis.
To run a maintenance wash:
The drum should be empty of laundry.
0 1. Select the hottest cotton wash programme.
2. Use a normal measure of detergent, must be a powder.
Main door
0 Regularly check to see if there are deposits or foreign objects in the
rubber seal behind the door, and remove them.
28
Operating Instructions
Cleaning the drain pump
Paper clips, nails and so on can sometimes get into the washing machine with the washing and remain in the drain pump casing. Fluff and
strands of fabric can gather on these items and block the drain pump.
Therefore the drain pump should be cleaned at least once a year.
Warning! Switch off the washing machine and pull out the mains plug
1
before cleaning the drain pump.
0 1. First carry out emergency emptying (see section "Carrying out emer-
gency emptying“).
2. Place a towel on the floor in front of the cover of the drain pump.
Surplus water may flow out.
3. Unscrew the drain pump cover anticlockwise and pull it out.
4. Remove any foreign bodies from the
pump housing.
5. Replace the cover. Insert the webs on
the cover laterally into the guide slots
and screw on the cover securely clockwise.
6. Close the emergency emptying hose and
place it in the holder.
7. Close the flap.
29
Operating Instructions
What to do if...
Trouble Shooting
If the appliance is not working correctly, please carry out the following
checks before contacting your local AEG Service Force Centre.
Important: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be
made even if the appliance is in guarantee.
• If the fault code E10, E20 or E40 is shown in
the multi-display, you may be able to remedy
the fault yourself (see the Faults table below).
After clearing the fault, press the START/
PAUSE button. If the fault code is displayed
again, contact your local AEG Service Force Centre.
• For all other faults displayed in the multi-display, please contact your
local AEG Service Force Centre, stating the fault code.
ProblemPossible CauseRemedy
30
The mains plug is not
plugged in.
The house fuse has blown.Replace the fuse.
The washing machine
does not work.
Door cannot be closed. The child safety feature is set
The fault code E40
appears. The display
MAIN WASH flashes.
The door is not correctly
closed.
START/PAUSE button not
pressed long enough.
The door is not correctly
closed.
Plug in the mains plug.
Close the door; The lock must
engage audibly.
Keep the START/PAUSE button pressed until the programme begins.
Cancel the child safety feature (see Section "Child
Safety Feature“).
Close the door correctly.
Start the programme again.
Operating Instructions
ProblemPossible CauseRemedy
Water tap is closed.Open the water tap.
No water flows.
Fault code
pears. The display
RINSE + flashes
The washing machine
vibrates during operation or is unstable.
Excessive foaming during the main wash.
E10 ap-
Filter in screw connection of
the inlet hose is blocked.
Water tap is blocked with
limescale or is faulty.
The transport packaging has
not been removed.
The machine is not level.
There is very little washing in
the drum (e.g. only one
dressing gown).
The water could not be completely pumped out before
spinning because the drainage hose is kinked or the
drain pump is blocked.
Probably too much detergent
was used.
Close the water tap. Unscrew
the hose from the tap, remove the filter and clean under running water
Check the water tap and have
it repaired if necessary.
Remove transport packaging
according to the installation
and connection instructions.
Adjust the feet according to
the installation and connection instructions.
This does not impair the operation of the machine.
Check the the drain hose and
remove any kink if necessary,
or clean the drain pump and,
if required, remove foreign
bodies from the pump housing.
It may be necessary to reduce the amount of detergent used. Follow the
detergent manufacturer's
recommendations.
31
Operating Instructions
ProblemPossible CauseRemedy
Water runs out from
under the washing machine.
Fabric softener was not
washed in, compartment æ for conditioners is filled with water.
Washing heavily
creased
The screw connection on the
inlet hose is leaking.
The drainage hose is leaking.
The washing drain pump
cover is not correctly closed.
Washing is caught in the
door.
The emergency emptying
hose is not correctly closed
or is leaking.
The conditioner insert in the
compartment for the conditioners is not correctly attached or is blocked.
Probably too much washing
put in the drum.
Tighten the inlet hose screw
connection
Check the drainage hose and
replace it if necessary.
Close cover correctly.
Stop the programme and remove the washing caught in
the door. Restart the
programme.
Close the emergency emptying hose correctly (see the
section "Carrying out Emergency Emptying"). Call your
local Service Force Centre if
the emergency emptying
hose leaks.
Clean the detergent dispenser drawer and attach the
conditioner insert securely.
Pay attention to the maximum load quantity (see Programme tables). In the case
of easy-care fabrics, select
the EASY IRON programme.
32
The washing is not sufficiently spun. Water is
left in the drum.
The fault code
appears . The RINSE
display flashes.
E20
Drain hose is kinked.Remove the kink.
Contact your local Service
Maximum pump head (discharge height 1m from the
appliance's base) is exceeded.
Drain pump is blocked.
Force Centre. For pumping
heights over 1m a conver-
sion kit is available as a spe-
cial accessory.
Switch off the appliance and
pull out the mains plug.
Clean the drain pump.
ProblemPossible CauseRemedy
Wait until the DOOR display
lights up green.
If it is still necessary to open
The door is locked due to a
high water level or a high
temperature. (the DOOR display is off).
The door cannot be
opened when the appliance is switched on.
Power failure! (All displays
have gone off.)
For safety reasons the door
remains locked for 4 to 5
minutes.
the door:
turn the programme selector
to OFF turn the programme
selector to PUMP OUT. Press
the START/ PAUSE button
After the water has been
pumped out, the door can be
opened.
If water can be seen through
the window in the door, first
carry out emergency empty-
ing (see section “Carrying out
Emergency Emptying Opera-
tion").
After approx. 4 to 5 minutes
the door can be opened
again by pulling the handle.
Operating Instructions
Remnants of detergent
are building up in the
detergent dispenser
drawer.
The rinsing water is
cloudy.
When pressing a programme option button
the corresponding display does not light up.
Water tap is not fully
opened.
The inlet hose filter in the
coupling inlet hose at the
tap is blocked.
The cause is probably a detergent with a high silicate
content.
The selected programme option cannot be combined
with the set programme.
Open the water tap fully.
Close the water tap. Unscrew
the inlet hose from the water
tap and from the appliance.
Clean the filter.
No negative effect on the
rinsing results, use a liquid
detergent if necessary.
Make another selection.
33
Operating Instructions
If the washing results are not satisfactory
If the washing turns greyish and limescale deposits are present in
the drum
• Insufficient detergent has been added.
• Incorrect detergent was used.
• Stains were not pre-treated.
• Programme or temperature was not set correctly.
• If using modular detergents, the individual components were not
used in the correct ratio.
If there are still grey stains on the washing
• Soiled garments with ointments, grease or oils were washed with insufficient detergent.
• The temperature selected for the wash was too low.
• A frequent cause is that fabric softener - particularly a concentrated
one - has come into contact with the washing. Wash out these types
of stains as soon as possible and use the fabric softener carefully.
If after the last rinse foam is still visible
• Modern detergents can still cause foam in the final rinse cycle. However, the washing is still sufficiently rinsed.
34
If there are white residues on the washing
• These are insoluble contents of modern detergents. They are not the
result of an insufficient rinse. Shake out the washing or brush it off.
Turn the washing inside out before washing it. Review your choice of
detergent and if necessary use liquid detergent.
Operating Instructions
Carrying out an emergency emptying
• If the washing machine no longer pumps out the water, emergency
emptying must be carried out.
• If the washing machine is located in a room in which below freezing
temperatures might occur, emergency emptying must be carried out.
Furthermore: unscrew the inlet hose from the water tap and drain off
the water. Empty the drainage hose.
Warning! Switch off the washing machine and pull out the mains plug
1
prior to performing emergency emptying.
Warning! The water, which flows out of the emergency emptying hose
can be hot. First allow the water to cool down before you carry out the
emergency emptying.
0 1. Have a flat container on hand to catch the water.
2. Pull down the flap in the right corner of
the base strip outwards and pull it off.
3. Remove the emergency emptying hose
from its holder.
4. Place the container under the hose.
5. Detach the plug of the emergency emp-
tying hose by turning it anticlockwise
and pull it out.
The water runs out. Depending on the
amount of water, it may be necessary to
empty the collecting vessel several
times. To do this, close the emergency
emptying hose temporarily with the
plug.
Discard the water from the container, replace it under the emergency
emptying hose and remove the plug from the hose.
35
Operating Instructions
When the water is completely drained:
6. Push the plug securely into the emergency emptying hose and turn it
clockwise to secure it.
7. Replace the emergency emptying hose in its holder.
8. Put on the flap and close.
Additional Rinse (RINSE+)
The washing machine is set for very economical water consumption.
However, for persons who suffer from allergies to detergents, it can be
helpful to rinse with extra water.
If RINSE+ is set, an additional rinse is carried out with the COTTONS/
3
LINEN, EASY CARES/EASY IRON and DELICATES programmes.
When the appliance is supplied from the factory, the additional rinse
function is not set.
Setting the additional rinse function:
0 1. Turn the programme selector to COTTONS/LINEN, EASY CARES/EASY
IRONS or DELICATES (with any temperature).
2. Keep the PRE WASH and QUICK WASH buttons pressed simultaneously
for at least 2 seconds. RINSE+ lights up on the programme progress display. The additional rinse is set. It remains set until it is manually cancelled.
The additional rinse increases water consumption and the programme
3
duration time.
Cancelling the additional rinse function:
0 1. Again turn the programme selector to COTTONS/LINEN, EASY CARES/
EASY IRON or DELICATES.
2. Keep the PRE WASH and QUICK WASH buttons pressed simultaneously
for at least 2 seconds. RINSE+ goes out on the programme progress display. The additional rinse is cancelled.
36
Child Safety Feature
If the child safety feature is set,
the door cannot be closed and no
washing programme can be
started.
Setting the child safety feature
0 Use a coin to turn the rotary knob
on the inside of the door clockwise as far as it will go.
Warning! The rotary knob must
1
not be in a vertical position after
adjustment, otherwise the child
safety feature is not active. The rotary knob must project as shown in
the diagram.
Cancelling the child safety
feature
0 Turn the rotary knob anticlockwise
as far as it will go.
Operating Instructions
37
Installation and connection instructions
Installation and connection instructions
Installation Safety Precautions
• When moving do not tilt the washing machine onto its front or onto
its right hand side (viewed from the front). This is to prevent the possibility of the electronic components becoming wet.
• Before installation inspect the machine for transport damage. Do not
connect the appliance if it is damaged - contact your retailer.
• Ensure all packaging and transit bolts/bars have been removed, see
„Removal of Transit Packaging“. Failure to remove transit bolts/bars
may cause serious damage to the appliance or property.
• Always insert the plug into a correctly installed earthed socket.
• Any plumbing work required to install this appliance should be
carried out by a plumber or competent person.
• Check that the electricity supply is the same as that indicated on the
appliance´s rating plate.
• Any electrical work required to install this appliance should be carried
out by an electrician or competent person.
38
Installation and connection instructions
Installation of the appliance
Transporting the appliance
• Do not place the washing machine on its front or on its right hand
side (viewed from the front). This is to prevent the possibility of the
electronic components becoming wet.
• Never transport the unit without the transport packaging and bolts/
bars. Do not remove the transport packaging until the appliance is at
the installation location. Transporting the unit without the transport
packaging can damage it.
• Never lift the appliance by the door.
• When transporting the unit with a sack trolley: Attach the sack trol-
ley at the side only.
Remove transport packaging
Important! It is essential to re-
move the transport packaging before putting the appliance into
operation. Keep all parts of the
transport packaging in a safe
place for future use.
0 1. Open both hose holders on the
appliance's rear side and remove
the hoses and mains cable.
2. Pull both hose holders off the appliance with a strong pull.
39
Installation and connection instructions
The special spanner (E) and the
3
caps (D) (2 each) and (G) (1 each)
are supplied with it.
3. Remove the two screws (A) with
the special spanner.
4. Remove the 4 screws (B).
5. Remove the transit bar (C).
6. Screw the 4 screws (B) back in for
safe keeping.
7. Close the 2 large holes with the
caps (D).
Important! When fitting the
plastic caps, press until they snap
into the rear panel securely.
8. Remove the screw F, including the
compression spring with the special spanner E.
9. Cover the hole with the cap G.
Important! When fitting the
plastic caps, press until they snap
into the rear panel securely.
40
Installation and connection instructions
Installation-Site preparation
• The installation surface must be clean, dry and level. Do not install on
a deep pile carpet.
• Minor unevenness of the floor surface should never be levelled out by
laying pieces of wood, card or similar materials, but should always be
compensated for by adjusting the screw feet.
• If the appliance is installed next to a heat source (e.g. cooking appli-
ance), a heat insulating pad (87 x 57 cm) must be placed between the
appliance and the heat source.
• Do not install the appliance in locations where the temperature may
fall below freezing.
• Please ensure that when the appliance is installed it is easily accessi-
ble for the engineer in the event of a breakdown.
Installation on a Suspended Floor
Suspended wooden floors are particularly susceptible to vibration. To
help prevent vibration we recommend you place a waterproof wood
panel, at least 15 mm thick under the appliance, secured to at least
2 floor beams with screws. If possible install the appliance in one of the
corners of the room, where the floor is more stable.
41
Installation and connection instructions
Levelling the appliance
Self adjusting foot: The rear foot of your washing machine is designed
3
like a spring leg. This makes the machine very stable even at high spin
speeds.
If the washing machine is still not stable during spinning, proceed as
follows:
0 1. Set the three adjustable feet to
the nominal value of 10 mm.
Use the supplied spanner.
If the self adjusting foot does
not reach the floor:
2. Manually extend the self
adjusting foot (rear left) to
the required length.
3. Check the appliance is level using
a spirit level.
Important! Never use strips or
shims of wood or cardboard etc.
to compensate for any unevenness in the floor. Always use
the adjustable feet.
42
Installation and connection instructions
Electrical Connection
Any electrical work required to install this appliance should be carried
out by a qualified electrician or competent person.
WARNING - THIS APPLIANCE MUST BE EARTHED.
1
The manufacturer declines any liability should these safety
measures not be observed.
Before switching on, make sure
the electricity supply voltage is
the same as that indicated on the
appliance rating plate.
The rating plate is located at the
top of the rim of the open door.
The appliance is supplied with a
13amp plug fitted. In the event of
having to change the fuse in the
plug supplied, a 13amp ASTA approved (BS 1362) fuse must be used.
Should the plug need to be replaced
for any reason, proceed as described
below.
The wires in the mains lead are
coloured in accordance with the
following code:
Blue
Green & Yellow
Brown
Green and Yellow: Earth
Blue:Neutral
Brown:Live
• The wire coloured green and yellow must be connected to the termi-
nal marked with the letter “E“ or by the earth symbol or coloured
green and yellow.
• The wire coloured blue must be connected to the terminal “N“ or
coloured black.
• The wire coloured brown must be connected to the terminal marked
“L“ or coloured red.
• Upon completion there must be no cut, or stray strands of wire
present and the cord clamp must be secure over the outer sheath.
Cord Clamp
43
Installation and connection instructions
WARNING! A cut off plug inserted into a 13 amp socket is a
1
serious safety (shock) hazard. Ensure that the cut off plug is
disposed of safely.
Permanent Connection
In the case of a permanent connection it is necessary that you install a
double pole switch between the appliance and the electricity supply
(mains), with a minimum gap of 3 mm between the switch contacts
and of a type suitable for the required load in compliance with the
current electrical regulations.
The switch must not break the yellow and green earth cable at any
point.
This appliance is in accordance with the following EU Guidelines:
;
– Low Voltage Guidelines 73/23 EEC dated 19 February 1973, include
Guideline Change Notice 93/68 EEC
– EMC Guideline 89/336 EEC dated 3 May 1989, including Guideline
Change Notice 92/31 EEC.
This appliance complies with the requirements laid out in the EEC Directive 76/899.
Voltage 240 V AC: Fuse rating 13 amps
See rating plate for further information.
This appliance meets VDE requirements.
Particular regulations of local electricity authorities must be observed.
This appliance conforms to EEC Directive No. 82/499/EWG on radio interference.
44
WARNING! Repairs to electrical appliances must only be carried out by
1
trained personnel. Improper repairs may lead to serious risks for the
user.
Installation and connection instructions
Water connection
The washing machine is provided with safety devices preventing back-
3
contamination of the water supply and complies with local water authority requirements.
This appliance is designed to be permanently plumbed into your home’s
water supply.
Before connecting up the machine to new pipework or to pipework
that has not been used for some time, run off a reasonable amount of
water to flush out any debris that may have collected in the pipes.
Important!
– Appliances for connecting to cold water must not be connected to
hot water.
– Only use new hose sets for the connection.
Water pressure
The appliance is designed to operate within the following water
pressure units. Minimum 1 bar (= 10N/cm
10 bar (= 100N/cm
• If more than 10 bar: Install a pressure-reduction valve upstream
• If less than 1 bar: Unscrew the inlet hose from the appliance at the
inlet solenoid valve and remove the flow regulator (to do this, remove
the filter with needle nose pliers and remove the rubber washer behind the filter). Replace the filter.
2
= 1 Mpa).
2
= 0.1 Mpa), maximum
45
Installation and connection instructions
Inlet Hose Connection
A pressure hose of 1.35m in length is supplied.
If a longer inflow hose is required, only a VDE-approved, complete set
of hoses with fitted hose screw connections is permissible, available
from AEG Service Force Centres.
– Hose sets in lengths of 2.2m, 3.5m, and 5m are available for washing
machines without Aqua-Control.
– Hose sets in lengths of 2.0m, 2.9m and 3.9m are available for wash-
ing machines with Aqua-Control.
Important! Never cut into pieces in order to extend the hoses!
Sealing rings are supplied either in the plastic
3
nuts of the hose screw connection or in the
enclosed pack. Do not use other seals!
0 1. Connect the hose with the angled connection to
the machine.
Important!
– Do not lay the inlet hose verti-
cally downwards, instead run it
to the right or left as shown in
the diagram.
– Tighten firmly to prevent
leakage but do not use
excessive force.
2. Connect the hose with the straight connection
to a water tap with a screw thread R 3/4 (inches)
Important! Only tighten the screw connection
by hand.
3. By slowly opening the water tap before putting
the washing machine into operation, check that
the connection is free of leaks.
46
Installation and connection instructions
Water Drainage
The appliance drain hose should hook into a standpipe, the hook in the
drain hose is formed using the plastic “U-Piece“ supplied. The standpipe
should have an internal diameter of approximately 38 mm (see diagram) thus ensuring there is an air break between the drain hose and
standpipe.
Important! It is essential to lay
the drainage hose without kinks.
When discharging into a standpipe ensure that the top of the
curve in the hose end is no more
than 90 cm (35.4’’) and no less
than 60 cm (23.6’’) above floor
level.
The upright standpipe should
have a minimum, length of
30 cm (12’’) from the bottom of
the elbow to the top of the pipe
(see diagram). Make sure that it is
designed in such a way that the
end of the drain hose cannot be
covered with water.
Longer drain hoses are available
in lengths of 2.7 and 4 metres
from your AEG Service Force
Centre.
47
Installation and connection instructions
If you intend the drain hose from
the washing machine to empty
into a sink, make sure that the
sink is empty and the plug hose
is not blocked. Use the plastic
“U-Piece“ supplied.
Important! The end of the
drainage hose must not be
submerged in the pumped-out
water. Otherwise, the water
could be sucked back into the appliance.
Pump head of greater than 1m
Every washing machine includes a wash water pump for the removal of
wash and rinse water, which can pump fluids through the outlet hose
up to a height of 1m, measured from the surface on which the machine
stands.
For pump heads of greater than 1m please contact your local
AEG Service Force Centre.
48
Installation and connection instructions
Technical data
Height Adjustmentapprox. +10 / -5mm
Load (depending on the
programme)
Area of useDomestic
Drum speed, spinningsee rating plate
Water pressure1-10 bar
max. 5kg
(=10-100 N/cm
Dimensions
2
= 0.1-1.0 Mpa)
(dimensions in mm)
49
Warranty conditions
Warranty conditions
Great Britain
Guarantee Conditions
AEG offer the following guarantee to the first purchaser of this appliance.
1. The guarantee is valid for 12 months commencing when the appliance is handed over
to the first retail purchaser, which must be verified by purchase invoice or similar documentation.
The guarantee does not cover commercial use.
2. The guarantee covers all parts or components which fail due to faulty workmanship or
faulty materials. The guarantee does not cover appliances where defects or poor performance are due to misuse, accidental damage, neglect, faulty installation,
unauthorised modification or attempted repair, commercial use or failure to observe
requirements and recommendations set out in the instruction book.
This guarantee does not cover such parts as light bulbs, removable glassware or plastic,
dust bags or filters.
3. Should guarantee repairs be necessary the purchaser must inform the nearest customer
service office (manufacturer´s service or authorised agent). AEG reserves the right to
stipulate the place of the repair (i. e. the customer´s home, place of installation or AEG
workshop).
4. The guarantee or free replacement includes both labour and materials.
5. Repairs carried out under guarantee do not extend the guarantee period for the appli-
ance. Parts removed during guarantee repairs become the property of AEG.
6. The purchaser´s statutory rights are not affected by this guarantee.
European Guarantee
If you should move to another country within Europe then your guarantee moves with
you to your new home subject to the following qualifications:
– The guarantee starts from the date you first purchased your product.
– The guarantee is for the same period and to the same extent for labour and parts as
exist in the new country of use for this brand or range of products.
– This guarantee relates to you and connot be transferred to another user.
– Your new home is within the European Community (EC) or European Free Trade Area.
– The product is installed and used in accordance with our instructions and is only used
domestically, i. e. a normal household.
– The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care Centre, listed below, to
give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances.
50
FranceSenlis+33 (0) 44 62 29 29
GermanyNürnberg+49 (0) 911 323 2600
ItalyPordenone+39 (0) 1678 47053
SwedenStockholm+46 (0) 8 738 7910
UKSlough+44 (0) 1753 219899
Warranty conditions
Weitere Kundendienststellen im Ausland
In diesen Ländern gelten die Garantiebedingungen der örtlichen Partner. Diese können
dort eingesehen werden.
Further after-sales service agencies overseas
In these countries our AEG agents’ own guarantee conditions are applicable. Please obtain further details direct.
Autres agences étrangères assurant le service après-vente
Dans ces pays, les conditions de garantie des concessionnaires de la région sont valables. Vous pouvez les consulter sur place.
Otros puntos de Postventa en el extranjero
En estos países rigen las condiciones de nuestros representantes locales. las cuales
pueden ser consultadas allí mismo.
Ulteriori uffici del servizio tecnico assistenza clienti all’estero
In questi paesi sono valide le condizioni di garanzia dei partner locali. Queste condizioni
possono essere esaminante sul luogo.
Serviços de assistência técnica no estrangeiro
Nestes países são válidas as condições de garantia dos concessionários locais, podendo
aí ser consultadas.
U.A.E. Abu Dhabi
Universal Trading Company
P.O. Box 43 99
Tel.: 335331
Egypt
Middle East Commercial
Center
P.O. Box 19
Kairo-Heliopolis
Tel.: 29917/31634
Australia
ANDI-Co Pty. Ltd
9 Kingston Town Close
Oakleigh VIC 3166
Tel.: (03) 9569 1235
Fax: (03) 9569 1450
Alia Trading Corporation
P.O. Box 4101
King Abdul Aziz Street
Riyadh
Tel.: 4645977
Al Nahas Est.
Musaidia Market I
P.O. Box 1 15 29
Jeddah
Tel.: 6606852
Slovenia
Electrolux Slovenia D.O.O.
Traska Ul. 132
1000 Ljubljana
Tel.: 61 1234 137
Fax: 61 1234 238
If after carrying out the necessary checks there is still a fault with your
appliance please contact your local AEG Service Force Centre.
In guarantee customers should ensure that the suggested checks
have been made as the engineer will make a charge if the fault is
not a mechanical or electrical breakdown.
Please note that proof of purchase is required for in-guarantee service
calls.
Service & Spare Parts
If you require a service engineer or wish to purchase spare parts,
contact your local AEG Service Force Centre, by telephoning:
0870 5 929 929
Help us to help you
Please determine your type of enquiry before telephoning. When you
contact us we need to know:
1. Your name, address, post code and your telephone number.
2. Clear and concise details of the fault.
– What is the fault?
– When does the fault occur?
– Does the multi-display issue an error-message?
3. The model, production number and product identification number.
4. Date of purchase.
This information can be found on
the rating plate, so you have these
numbers to hand we recommend
you write them below.
For general enquiries regarding your AEG appliance, or further information on AEG products please contact our customer care department
by letter or telephone at the address below or visit our website at
www.aeghome.co.uk
.
Customer Care Department
AEG Domestic Appliances
55-77 High Street, Slough, Berkshire SL1 1DZ
Tel: 08705 350350*
*Calls to this number may be recorded for training purposes.
55
AEG Hausgeräte GmbH
Postfach 1036
D-90327 Nürnberg