AEG LAVAMAT 62840 User Manual

LAVAMAT 62840

User manual Washing machine

2

Dear Customer

Thank you for choosing one of our high-quality products.
With this appliance you will experience the perfect combination of functional

design and cutting edge technology.
Convince yourself that our appliances are engineered to deliver the best

performance and control - indeed we are setting the highest standards of
excellence.

In addition to this you find environmental and energy saving aspects as an
integral part of our products.

To ensure optimal and regular performance of your appliance please read this
instruction manual carefully. It will enable you to navigate all processes perfectly
and most efficiently. To refer to this manual any time you need to, we
recommend you to keep it in a safe place. And please pass it to any future owner
of the appliance.

We wish you much joy with your new appliance.

The following symbols are used in this manual:

Important information concerning your personal safety and information on how to
avoid damaging the appliance

General information and tips

Environmental information

Contents

Contents

Instruction for the user 6

Safety information 6-8

Product description 9

Detergent dispenser drawer 9

Control panel 10

First use 11

Personalization 11

Acoustic signals 11
Child safety lock 11

Daily use 12

Load the laundry 12
Measure out the detergent and the fabric softener 12
Select the required programme 13
Select the spin speed or the Rinse Hold option 13
Programm option button 14
Select the PREWASH option 14
Select the STAIN option 14
Select the SENSITIVE option 14
Select the TIME option 14-15
Display 15-16
Select the START/PAUSE 16
Select the DELAY START 16-17
Programme progress display 17
Select an additional rinse 17-18
Altering an option or a running programme 18
Interrupting a programme 18
Cancelling a programme 18

3

Contents

4

Opening the door after the programme has started 18
At the end of the programme 19

Washing programmes 20-21

Programme information 22

Preparing the wash cycle 23-27

Sorting out the laundry 23
Temperatures 23
Before loading the laundry 23
Maximum loads 24
Laundry weights 24
Removing stains 25
Detergents and additives 26
Quantity of detergent to be used 26
Degrees of water hardness 27

International wash code symbols 28

Care and cleaning 29-33

Descaling 29
After each wash 29
Maintenance wash 29
External cleaning 29
Detegent dispenser drawer 29-30
Washing drum 30
Door seal 30
Drain pump 30-31
Water inlet filter 32
Emergency emptying out 32
Frost precautions 33

Contents

Something not working 34-37

Techinical Data 38

Consumption value 39

Installation 40-46

Unpacking 40-41
Positioning and levelling 42
Water inlet 42-43
Water-stop device 43
Water drainage 43-44
In the interest of the environment 45
Electrical connection 45-46

Enviroment concerns 47

Packaging materials 47
Old machine 47
Ecological hints 47

5

Guarantee 48

Customer service centres 51

Safety information

6

Instruction for the user

Safety information

Prior to using for the first time

● The safety of AEG/ELECTROLUX appliances complies with the industry

standards and with legal requirements on the safety of appliances. However,
as manufacturers, we feel it is our duty to provide the following safety notes.
You MUST read them carefully before installing or using the appliance.

● It is most important that this instruction book should be retained with the

appliance for future reference. Should the appliance be sold or transferred to
another owner, or should you move house and leave the appliance, always
ensure that the book is supplied with the appliance in order that the new
owner can get to know the functioning of the appliance and the relevant
warnings.

● You MUST read them carefully before installing or using the appliance.

● Before first starting up, check the machine for any damage incurred during

transport. Never connect up a damaged machine. If parts are damaged,
contact your supplier.

● If the appliance is delivered in the winter months when there are minus

temperatures: Store the washing machine at room temperature for 24 hours
before using for the first time.

General safety

● It is dangerous to alter the specifications or attempt to modify this product in

any way.

● During high temperature wash programmes the door glass may get hot. Do

not touch it!

● Make sure that small pets do not climb into the drum. To avoid this, please

check into the drum before using.

● Any objects such as coins, safety pins, nails, screws, stones or any other hard,

sharp material can cause extensive damage and must not be placed into the
machine.

● Only use the advised quantities of fabric softener and detergent. Damage to

the fabric can ensue if you over-fill. Refer to the manufacturer’s
recommendations of quantities.

● Wash small items such as socks, laces, washable belts etc in a washing bag or

pillow case as it is possible for such items to slip down between the tub and
the inner drum.

● Do not use your washing machine to wash articles with whalebones, material

without hems or torn material.

● Always unplug the appliance and turn off the water supply after use, clean

and maintenance.

● Under no circumstances should you attempt to repair the machine yourself.

Repairs carried out by inexperienced persons may cause injury or serious
malfunctioning. Contact your local Service Centre. Always insist on genuine
spare parts.

Installation

● When unpacking the appliance, check that it is not damaged. If in doubt, do

not use it and contact the Service Centre.

● All packing and transit bolts must be removed before use. Serious damage can

occur to the product and to property if this is not adhered to. See relevant
section in the user manual.

● After having installed the appliance, check that it is not pressing or standing on

its electrical supply cable, inlet hose and drain hose.

● If the machine is situated on a carpeted floor, please adjust the feet in order to

allow air to circulate freely

● Always be sure, that there is no water leakage from hoses and their connections

after the installation.

● If the appliance is installed in a location subject to frost, please read the

«dangers of freezing» chapter.

● Any plumbing work required to install this appliance should be carried out by a

qualified plumber or competent person.

● Any electrical work required to install this appliance should be carried out by a

qualified electrician or competent person.

Safety information

7

Use

● This appliance is designed for domestic use. It must not be used for purposes

other than those for which it was designed.

● Only wash fabrics which are designed to be machine washed. Follow the

instructions on each garment label.

● Do not overload the appliance. See the relevant section in the user manual.

Safety information

8

● Before washing, ensure that all pockets are empty and buttons and zips are

fastened. Avoid washing frayed or torn articles and treat stains such as paint,
ink, rust, and grass before washing. Underwired bras must NOT be machine
washed.

● Garments which have been in contact with volatile petroleum products should

not be machine washed. If volatile cleaning fluids are used, care should be
taken to ensure that the fluid is removed from the garment before placing in
the machine.

● Never pull the power supply cable to remove the plug from the socket; always

take hold of the plug itself.

● Never use the washing machine if the power supply cable, the control panel,

the working surface or the base are damaged so that the inside of the washing
machine is accessible.

Child Safety

● This appliance is not intended for use by person (including children) with

reduced physical sensory or mental capabilities or lack of experience and
knowledge unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.

● Young children should be supervised to ensure that they do not play with the

appliance.

● The packaging components (e.g. plastic film, polystyrene) can be dangerous to

children - danger of suffocation! Keep them out of children’s reach.

● Keep all detergents in a safe place out of children’s reach.

● Make sure that children or pets do not

climb into the drum. To avoid this the
machine incorporates special feature.
To activate this device, rotate the
button (without pressing it) inside the
door clockwise until the groove is
horizontal. If necessary use a coin. To

disable this device and restore the
possibility of closing the door, rotate
the button anti-clockwise until the
groove is vertical.

Product description

Product description

Your new appliance meets all modern requirements for effective treatment of
laundry with low water, energy and detergent consumption.

9

Detergent dispenser drawer

1
2

Control panel

3

Door opening handle

Detergent dispenser drawer

Compartment for prewash phase used for prewash.
Compartment for powder or liquid detergent used for main wash.
Compartment for liquid additives (fabric softener, starch).
Compartment for stain remover used for main wash with STAIN -

option.

Rating plate

4
5

Drain pump

6

Adjustable feet

Control panel

10

Control panel

ECONOMY

REFRESH

SPIN
DRAIN
RINSES

30

WOOL PLUS

DELICATES

SILENT SYSTEM

OFF

COTTON/LINEN

95

60

40

30

EASY-

60

CARES

40

40

40

30

EASY IRON PLUS

62840

30

SPIN

1200
900
700
500

PREWASH

STAIN

SENSITIVE

WASH TIME

TIME

DELAY START

1 2 3 4 5 6 7 8 9 10

Henceforth the programme selector dial, the buttons and the display will be
indicated with the numbers given in this table.

Programme selector dial

1

2

SPIN button
PREWASH button

3

STAIN button

4

5

SENSITIVE button
TIME button

6

WASHING

DOOR
EXTRA RINSE

START/PAUSE

Display

7

START/PAUSE button

8

DELAY START button

9

10

Programme progress display

First Use

Ensure that the electrical and water connections comply with the installation
instructions.

Remove the polystyrene block and any material from the drum.
Pour 2 litres of water into the main wash compartment of the detergent drawer

in order to activate the ECO valve. Then run a cotton cycle at 95°C, without any
laundry in the machine, to remove any manufacturing residue from the drum and
tub. Pour 1/2 a measure of detergent into the dispenser drawer and start the
machine.

Personalization

Acoustic signals

The machine is provided of an acoustic device, which sounds in the following
cases:

● at the end of the cycle

● in the event of operating problems

By pressing the 3 and 4 buttons simultaneously for about 6 seconds, the
acoustic signal is deactivated (except for the events of operating problems). By
pressing these 2 buttons again, the acoustic signal is reactivated.

Use

11

Child safety lock

This device permits you to leave the appliance unsupervised without having the
worry that children might be injured by or cause damage to the appliance.

This function remains able also when the washing machine is not working.
There are two different ways to set this option:

● before pressing the button 8: it will be impossible to start the machine.

● after pressing the button 8 it will be impossible to change any other

programme or option.

To enable (disable) this option press simoultaneously for about 6 seconds 4 and
5 buttons until the icon appears (disappears) on (from) the display.

Use

12

Daily Use

Load the laundry

1. Open the door by carefully pulling the door
handle outwards. Place the laundry in the
drum, one item at a time, shaking them out as
much as possible.

2. Close firmly the door. You must hear a click
during closing.

Attention! Do not embed the laundry
between the door and the rubber joint.

Measure out the detergent and the fabric softener

Your new appliance was designed to reduce water, energy and detergent
consumption.

1. Pull out the dispenser drawer until it
stops. Measure out the amount of
detergent required, pour it into the main
wash compartment and, if you wish
to carry out the prewash phase, pour it
into the compartment marked . If you
wish to carry out to perform the stain
function, pour it into the compartment

.

2. If required, pour fabric softener into the
compartment marked (the amount
used must not exceed the MAX mark in
the drawer). Close the drawer gently.

Select the required programme
(Position 1 on the control panel picture)

You can choose the right programme for any type of laundry following the
descriptions on the washing programme tables (see Washing Programmes).

Turn the programme selector dial to the required programme. The programme
selector determines the type of washing cycle (e.g. water level, drum movement,
number of rinses) and the washing temperature according to the type of laundry.

The pilot light of button 8 starts blinking and the display shows the duration of
the selected programme.

The selector dial can be turned either clockwise or anticlockwise. Position
O/OFF to Reset programme/Switching OFF of the machine.

At the end of the programme the selector dial must be turned to position
O/OFF, to switch the machine off.

Position = Cold wash
Easy-Cares = Synthetics.

Attention!

If you turn the programme selector dial to another programme when the machine

is working, the yellow pilot light of button 8 will flash 3 times and the message
Err is displayed on the display to indicate a wrong selection. The machine will not

perform the new selected programme.

Use

13

Select the SPIN speed reduction or the RINSE HOLD option
(Button 2)

Press the button 2 repeatedly to change the spin speed, if you want your laundry
to be spun at a speed different from the one proposed by the washing machine.

The relevant light will light up.

Important!

For the maximum spin speed performed automatically by the washing machine,
see chapter Washing Porgrammes.

RINSE HOLD: by selecting this option the water of the last rinse is not emptied
out to prevent the fabrics from creasing. When the programme has finished the
display shows a
button 8 is off and the door is blocked to indicate that the water must be
emptied out.

To empty the water out:

● turn the programme selector dial to O/OFF

● select the DRAIN or SPIN programme

0 flashing, the pilot lights DOOR illuminates, the pilot light of

Use

14

● reduce the spin speed if needed, by means of the relevant button

● depress button 8

● when the programme has finished the display shows a 0 flashing. The pilot

lights DOOR goes off and the door can be opened.

Programme option button

Depending on the programme, different functions can be combined. These must
be selected after choosing the desired programme and before depressing the
button 8.

When these buttons are pressed, the corresponding pilot lights come on. When
they are pressed again, the pilot lights go out.

If an incorrect option is selected, the integrated yellow pilot light of the button 8
flashes for 3 times and the Err message appears on the display for some seconds.

Important!

For the compatibility among the washing programmes and the options see
chapter Washing Porgrammes.

Select the PREWASH option (Button 3)

Select this option if you wish your laundry to be prewashed at 30°C before the
main wash. The Prewash ends with a short spin in programmes for cotton and
synthetic fabrics, whereas in the programmes for delicate fabrics the water is
only drained.

The relevant light will light up.

Select the STAIN option (Button 4)

Select this option to treat heavily soiled or stained laundry with stain remover
(extended main wash with time optimised stain action phase). The relevant light
will light up.

This option is not available with a temperature lower than 40°C.
Attention! If you wish to perform a programme with the stain option, pour

stain remover into compartment .

Select the SENSITIVE option (Button 5)

By depressing this button the washing intensity will be reduced. The machine
adds one rinse in the programmes for Cotton and Synthetics.

This option is recommended for non fast coloureds items.

Select the TIME option (Button 6)

This option allows you to modify the washing time, automatically proposed by
the washing machine.
By pressing this button, the relative pilot light comes on and the washing
duration will be reduced to wash daily soiled laundry.
On the display will be visualized the decreased washing time.

By pressing this button twice, the relative pilot light remains lit, the washing
duration will be reduced to wash lightly soiled laundry or items that have been
used or worn for a short time. On the display will be visualized the decreased
washing time.
In this case the maximum recommended load for cottons is 3 kg and 1,5 kg for
synthetics and delicates.

Display (Position 7)

The display shows the following information:

Duration of the selected programme

After selecting a programme, the duration is
displayed in hours and minutes (for example

2.05). The duration is calculated automatically

on the basis of the maximum recommended load
for each type of fabric.

After the programme has started, the time
remaining is updated every minute.

Use

15

Delay

The selected delay (20 hours max) set by means
of the relevant button appears on the display for
about 3 seconds, then the duration of the
previously selected programme is displayed.

The DELAY START symbol will appear on the
display.

The delay time value decreases by one unit every
hour. When only 1 hour remains, the time
decreases every minute.

Incorrect option selection

If an option which is not compatible with the set
wash programme is selected, the message Err is

Use

16

displayed for about 2 seconds and the yellow
pilot light of button 8 light starts blinking.

Alarm codes

In the event of operating problems, some alarm
codes can be displayed, for example
paragraph «Something not working»).

E20 (see

End of programme

When the programme has finished a blinking
zero is displayed, the DOOR and WASHING pilot
lights and the pilot light of button 8 go out and
the door can be opened.

Select the START/PAUSE (Button 8)

To start the selected programme, press the button 8, the corresponding red pilot
light stops blinking.

The WASHING pilot light is on to indicate that the appliance starts operating.
The DOOR pilot light is on to indicate the door is locked.
To interrupt a programme which is running, depress the button 8: the

corresponding red pilot light starts to flash.
To restart the programme from the point at which it was interrupted, press the

button
If you have chosen a delayed start, the machine will begin the countdown.
If an incorrect option is selected, the integrated yellow pilot light of the button 8

blinks for 3 times the message Err is displayed for about 2 seconds.

88

again.

Select the DELAY START (Button 9)

Before you start the programme, if you wish to delay the start, press the
button 9 repeatedly, to select the desired delay.

The selected delay time value (up to 20 hours) will appear on the display for
about 3 seconds, then the duration of the programme will appear again.

You must select this option after you have set the programme and before you
press the button 8.

The wash programme can be delayed from 30 min - 60 min - 90 min, 2 hours
and then by 1 hour up to a maximum of 20 hours by means of this button.

Use

17

If you wish to add laundry in the machine during the delay time you will press
button 8 to put the machine in pause. Add the laundry, close the door and press
button 8 again.

Selecting the delayed start.

● Select the programme and the required options.

● Select the delay start.

● Depress button 8: the machine starts its hourly countdown. The programme

will start after the selected delay has expired.

Cancelling the delayed start

● set the washing machine to PAUSE by pressing the button 8;

● depress button 9 once until the symbol 0’ is displayed;

● press the button 8 again to start the programme.

Important!

● Once the programme has already started, the selected delay can be changed

only after selecting the washing programme again.

● The door will be locked throughout the delay time. If you need to open the

door, you must first set the washing machine to PAUSE by pressing the
button 8. After you have closed the door, press the button 8 again.

The button 9 can not be selected with DRAIN programme

.

Programme progress display (Position 10)

After having pressed the button 8, the WASHING pilot light comes on.
When the pilot light WASHING comes on this means that the machine is

performing the washing cycle.
The DOOR pilot light indicates if the door can be opened:

● light on: the door cannot be opened. The appliance is running.

● light off: the door can be opened. The washing programme is finished.

When the appliance is performing additional rinses the EXTRA RINSE pilot light
comes on.

Select an additional rinse (Extra rinse)

This appliance is designed for saving water. However, for people with a very
delicate skin (allergic to detergents) it may be necessary to rinse the laundry
using an extra quantity of water (extra rinse).

Use

18

Press simultaneously the buttons 2 and 3 for some seconds: the EXTRA RINSE
pilot light comes on in the programme progress display. This function stays per­manently on. To remove it press the same buttons again until the EXTRA RINSE
light goes off.

Altering an option or a running programme

It is possible to change any option before the programme carries it out. Before
you make any change, you must pause the washing machine by pressing the
button 8.

Changing a running programme is possible only by resetting it. Turn the
programme selector dial to
Start the new programme by depressing the button 8 again. The washing water
in the tub will be not emptied out.

O/OFF

and then to the new programme position.

Interrupting a programme

Depress the button 8 to interrupt a programme which is running, the
corresponding light starts blinking. Depress the button again to restart the
programme.

Cancelling a programme

Turn the selector dial to
you can select a new programme.

O/OFF

to cancel a programme which is running. Now

Opening the door after the programme has started

First set the machine to PAUSE by pressing the button 8.
If the DOOR light goes off, the door can be opened.
If the DOOR light remains lit, this means that the machine is already heating,

that the water level is above the bottom edge of the door. In this case the door
can not be opened.

If you cannot open the door but you need to open it you have to switch the
machine off by turning the selector dial to
the door can be opened (pay attention to the water level and
temperature!).

O/OFF

. After about some minutes

At the end of the programme

The machine stops automatically, the pilot light of button 8 goes off, the DOOR
and WASHING lights go off and a flashing

If the RINSE HOLD option have been selected, the DOOR pilot light illuminates, a
flashing
door remains locked to indicate that the water must be emptied out before
opening the door.

To empty out the water please read the steps on the Rinse Hold option
paragraph.

Turn the programme selector dial to
Remove the laundry from the drum and carefully check that the drum is empty.
If you do not intend to carry out another wash, close the water tap. Leave the

door open to prevent the formation of mildew and unpleasant smells.

0 will appear on the display, the pilot light of button 8 goes off and the

0 will appear on the display.

O/OFF

to switch the machine off.

Use

19

Washing programmes

20

Washing programmes

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COTTONS/LINENS

95° - 60°

COTTONS

60° - 40° - 30° ­Cold

EASY-CARES

60° - 40° ­30° - Cold

SYNTHETICS
EASY IRON PLUS

40°

DELICATES

40° - 30° - Cold

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White cotton

(heavily or normally
soiled items)

Coloured cotton

(normally or lightly
soiled items)

SPIN, RINSE HOLD,

PREWASH, STAIN,

SENSITIVE, TIME,

EXTRA RINSE

SPIN, RINSE HOLD,
PREWASH, STAIN*,

SENSITIVE, TIME,

EXTRA RINSE

Synthetic or mixed
fabrics

(normally or lightly
soiled items)

Synthetics to be
gentle washed and
spun

Delicate fabrics: for

example curtains

SPIN, RINSE HOLD,
PREWASH, STAIN*,

SENSITIVE, TIME,

EXTRA RINSE

SPIN, RINSE HOLD,

PREWASH, EXTRA

SPIN, RINSE HOLD,
PREWASH, STAIN*,

TIME, EXTRA RINSE

RINSE

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Main wash
Rinses

Long spin at maximum
spin speed

Main wash
Rinses

Long spin at maximum
spin speed

Main wash
Rinses
Short spin at 1200 rpm

Main wash
Rinses
Short spin at 1200 rpm

Main wash
Rinses
Short spin at 1200 rpm

Special programme for

WOOL PLUS
(HANDWASH)

30° - Cold

hand washing fabrics
and specially programme
for wool garments
bearing the «Pure new
wool, non-shrink,
machine washable» label

SPIN, RINSE HOLD

Main wash
Rinses
Short spin at 1200 rpm

* STAIN option can be selected only at the temperature of 40°C or higher.

Washing programmes

Washing programmes

21

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RINSES

DRAIN

SPIN

REFRESH

ECONOMY

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Separate rinse cycle for
hand washed items.

For emptying out the last
rinse water in
programmes with the
Rinse Hold option.

Separate spin for cotton
fabric.

Quick wash for sport
items, or cotton and
synthetics items lightly
soiled or worn once.

White and fast
coloured cotton
ECONOMY, lightly-

heavy soiled items

SPIN, RINSE HOLD,

EXTRA RINSE

SPIN, RINSE HOLD,

PREWASH, STAIN,
SENSITIVE, EXTRA

SPIN

SPIN

RINSE

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Rinses
Long spin at maximum
spin speed

Draining of water

Drain and long spin at
the maximum speed

Main wash
Rinses
Short spin at 1200 rpm

Main wash
Rinses
Long spin at maximum
spin speed

For cancelling the pro-

O/OFF

Cottons 6 kg

Synthethics and Delicates 3 kg

Easy Iron 1,5 kg

Wool (Handwash) 2 kg

Refresh 2 kg

gramme which is run­ning or to switch the
machine off.

Type of fabric Max. Load

Programme information

22

Programme information

Selecting this programme the laundry is gently washed

EASY IRON PLUS

and spun to avoid any creasing. In this way ironing is
easier. Furthermore the machine will perform additional
rinses.

WOOL PLUS (HANDWASH)

RINSES

DRAIN

SPIN

REFRESH

Washing programme for machine washable wool as
well as for hand washable woollens and delicate fabrics
with the “hand washing” care symbol .

With this programme it is possible to rinse and spin cotton
garments which have been washed by hand.
The machine performs 3 rinses, followed by a final spin at
maximum speed.
The spin speed can be reduced by depressing the button 2.

For emptying out the water of the last rinse in
programmes with the RINSE HOLD option.
Turn first the programme selector dial to O/OFF, then
select programme Drain and depress the button 8.

Separate spin for hand washed cotton garments and after
programmes with Rinse Hold option. Before selecting this
programme the selector dial must be turned to O/OFF.

You can choose the speed by means of the relevant button
to adapt it to the fabrics to be spun.

This programme can be selected with the following
options: Spin Speed Reduction and DELAY START.
This programme must be used for slightly soiled cotton
items.
Programme duration: 30 minutes

ECONOMY

O/OFF

This programme can be selected for slightly or normally
soiled cotton items. The temperature will decrease and the
washing time will be extended. This allows to obtain a
good washing efficiency by saving energy.

To reset a programme and to switch off the machine turn
the selector dial to O/OFF. Now can a new programme
be selected.

Preparing the wash cycle

Preparing the wash cycle

Sorting out the laundry

Follow the wash code symbols on each garment label and the manufacturer’s
washing instructions. Sort the laundry as follows: whites, coloureds, synthetics,
delicates, woollens.

Temperatures

23

95° or 90°

60°/50°

40°-30°- Cold

for normally soiled white cottons and linen (e.g. tea cloths,
towels, tablecloths, sheets...).

for normally soiled, colour fast garments (e.g. shirts, night

dresses, pyjamas....) in linen, cotton or synthetic fibres and

for lightly soiled white cotton (e.g. underwear).

for delicate items (e.g. net curtains), mixed laundry including
synthetic fibres and woollens bearing the label «pure new
wool, machine washable, non-shrink».

Before loading the laundry

Never wash whites and coloureds together. Whites may lose their “whiteness” in
the wash.

New coloured items may run in the first wash; they should therefore be washed
separately the first time.

Make sure that no metal objects are left in the laundry (e.g. hair clips,
safety pins, pins).

Button up pillowcases, close zip fasteners, hooks and poppers. Tie any belts or
long tapes.

Remove persistent stains before washing.
Rub particularly soiled areas with a special detergent or detergent paste.
Treat curtains with special care. Remove hooks or tie them up in a bag or net.

Preparing the wash cycle

24

Maximum loads

Recommended loads are indicated in the washing programme charts.
General rules:

Cotton, linen: drum full but not too tightly packed;
Synthetics: drum no more than half full

;

Delicate fabrics and woollens: drum no more than one third full.
Washing a maximum load makes the most efficient use of water and energy.
For heavily soiled laundry, reduce the load size.

Laundry weights

The following weights are indicative:

bathrobe

1200 g

100 gnapkin
700 gquilt cover
500 gsheet
200 gpillow case
250 gtablecloth
200 gtowelling towel
100 gtea cloth
200 gnight dress
100 gladies’ briefs
600 gman’s work shirt
200 gman’s shirt
500 gman’s pyjamas
100 gblouse
100 gmen’s underpants

Preparing the wash cycle

Removing stains

Stubborn stains may not be removed by just water and detergent. It is therefore
advisable to treat them prior to washing.

Blood: treat fresh stains with cold water. For dried stains, soak overnight in
water with a special detergent then rub in the soap and water.

Oil based paint::moisten with benzine stain remover, lay the garment on a soft

cloth and dab the stain; treat several times.
Dried grease stains: moisten with turpentine, lay the garment on a soft

surface and dab the stain with the fingertips and a cotton cloth.
Rust: oxalic acid dissolved in hot water or a rust removing product used cold. Be

careful with rust stains which are not recent since the cellulose structure will
already have been damaged and the fabric tends to hole.

Mould stains: treat with bleach, rinse well (whites and fast coloureds only).
Grass: soap lightly and treat with bleach (whites and fast coloureds only).
Ball point pen and glue: moisten with acetone (*), lay the garment on a soft

cloth and dab the stain.
Lipstick: moisten with acetone as above, then treat stains with methylated

spirits. Treat any residual marks with bleach.
Red wine: soak in water and detergent, rinse and treat with acetic or citric acid,

then rinse. Treat any residual marks with bleach.
Ink: depending on the type of ink, moisten the fabric first with acetone (*), then

with acetic acid; treat any residual marks on white fabrics with bleach and then
rinse thoroughly.

Tar stains: first treat with stain remover, methylated spirits or benzine, then rub
with detergent paste.

(*) do not use acetone on artificial silk.

25

Preparing the wash cycle

26

Detergents and additives

Good washing results also depend on the choice of detergent and use of the
correct quantities to avoid waste and protect the environment.

Although biodegradable, detergents contain substances which, in large
quantities, can upset the delicate balance of nature.

The choice of detergent will depend on the type of fabric (delicates, woollens,
cottons, etc.), the colour, washing temperature and degree of soiling.

All commonly available washing machine detergents may be used in this
appliance:

● powder detergents for all types of fabric,

● powder detergents for delicate fabrics (60°C max) and woollens,

● liquid detergents, preferably for low temperature wash programmes (60°C

max) for all types of fabric, or special for woollens only.

The detergent and any additives must be placed in the appropriate
compartments of the dispenser drawer before starting the wash programme.

If using concentrated powder or liquid detergents, a programme without

prewash must be selected.
Pour liquid detergent into the dispenser drawer compartment marked just

before starting the programme.
Any fabric softener or starching additives must be poured into the compartment

marked before starting the wash programme.
Follow the product manufacturer’s recommendations on quantities to use and do

not exceed the «MAX» mark in the detergent dispenser drawer.

Quantity of detergent to be used

The type and quantity of detergent will depend on the type of fabric, load size,
degree of soiling and hardness of the water used.

Follow the product manufacturers’ instructions on quantities to use.
Use less detergent if:

• you are washing a small load,

• the laundry is lightly soiled,

• large amounts of foam form during washing.

Preparing the wash cycle

Degrees of water hardness

Water hardness is classified in so-called “degrees” of hardness. Information on
hardness of the water in your area can be obtained from the relevant water
supply company, or from your local authority.

Note: A water softener must be added when water has a medium-high degree
of hardness (from degree of hardness II). Follow the manufacturer’s instructions.
The quantity of detergent can then always be adjusted to degree of hardness I (=
soft).

DDeeggrreeeess ooff wwaatteerr hhaarrddnneessss

LLeevveell

1
2 medium
3 hard
4 very hard > 21 > 37

Characteristic

soft

GGeerrmmaann

°°ddHH

0-7 0-15

8-14 16-25

15-21 26-37

27

FFrreenncchh

°°TT..HH..

International wash code symbols

95

60

60

40

40

40

30

30

28

International wash code symbols

These symbols appear on fabric labels, in order to help you choose the best way to treat your laundry.

Energetic wash

Max. wash

temperature

95°C

Delicate wash

Bleaching Bleach in cold water Do not bleach

Ironing Hot iron

max 200°C

Max. wash

temperature

60°C

Max. wash

temperature

40°C

Warm iron

max 150°C

Max. wash

temperature

30°C

Lukewarm iron

max 110°C

Hand wash Do not

wash
at all

Do not iron

Dry cleaning Dry cleaning

Drying Flat On the line On clothes

in all solvents

Dry cleaning in

perchlorethylene,

petrol, pure alcohol,

R 111 & R 113

hanger

Dry cleaning

in petrol,

pure alcohol

and R 113

Tumble dry

high
temperature

low
temperature

Do not

dry clean

Do not

tumble dry

Care and cleaning

Care and cleaning

You must DISCONNECT the appliance from the electricity supply, before you can
carry out any cleaning or maintenance work.

Descaling

The water we use normally contains lime. It is a good idea to periodically use a
water softening powder in the machine. Do this separately from any laundry
washing, and according to the softening powder manufacturer's instructions.

This will help to prevent the formation of lime deposits.

After each wash

Leave the door open for a while. This helps to prevent mould and stagnant smells
forming inside the appliance. Keeping the door open after a wash will also help
to preserve the door seal.

Maintenance wash

With the use of low temperature washes it is possible to get a build up of
residues inside the drum.

We recommend that a maintenance wash be performed on a regular basis.
To run a maintenance wash:

• The drum should be empty of laundry.

• Select the hottest cotton wash programme.

• Use a normal measure of detergent, must be a powder with biological
properties

.

29

External cleaning

Clean the exterior cabinet of the appliance with soap and water only, and then
dry thoroughly.
Important: do not use methylated spirits, solvents or similar products to clean
the cabinet.

Detergent dispenser drawer

The detergent dispenser drawer should be
cleaned regularly.

1. Remove the detergent dispenser drawer
by pulling it firmly.

Care and cleaning

30

2. Remove the conditioner insert from the middle compartment.

3. Clean all parts with water.

4. Put the conditioner insert in as far as it

will go, so that it is firmly in place.

5. Clean all parts of the washing ma­chine, especially the nozzles in the top
of the washing-in chamber, with a
brush.

6. Insert the detergent dispenser drawer in the guide rails and push it in.

Washing drum

Rust deposits in the drum may occur due to rusting foreign bodies in the
washing or tap water containing iron.

Important! Do not clean the drum with acidic descaling agents, scouring agents
containing chlorine or iron or steel wool.

1. Remove any rust deposits on the drum with a cleaning agent for stainless
steel.

2. Run a washing cycle without any washing to clean off any cleaning agent
residues. Programme: COTTONS/LINEN 95, press the button 8, add approx. 1/4
measuring cup of detergent.

Door seal

Check from time to time the door seal and eliminate
eventual possible objects that could be trapped in the
fold.

Drain pump

The pump should be inspected regularly and particularly if

• the machine does not empty and/or spin

• the machine makes an unusual noise during draining due to objects such as
safety pins, coins etc. blocking the pump.

Proceed as follows:

1. Disconnect the appliance.

2. If necessary wait until the water has

cooled down.

3. Open the pump door.

4. Place a container close to the pump to

collect any spillage.

5. Release the emergency emptying hose,
place it in the container and remove its
cap.

6. When no more water comes out,
unscrew the pump and remove it.
Always keep a rag nearby to dry up
spillage of water when removing the
pump.

Care and cleaning

31

7. Remove any objects from the pump
impeller by rotating it.

8. Put the cap back on the emergency
emptying hose and place the latter
back in its seat.

9. Screw the pump fully in.

10. Close the pump door.

Care and cleaning

32

Warning!

When the appliance is in use and depending on the programme selected there
can be hot water in the pump. Never remove the pump cover during a wash
cycle, always wait until the appliance has finished the cycle, and is empty. When
replacing the cover, ensure it is securely retightened so as to stop leaks and
young children being able to remove it.

Water inlet filter

If you notice that the machine is taking longer to fill, check that the filter in the
water inlet hose is not blocked.

1. Turn off the water tap.

2. Unscrew the hose from the tap.

3. Clean the filter in the hose with a stiff brush.

4. Screw the hose back onto the tap.

Emergency emptying out

If the water is not discharged, proceed as follows to empty out the machine:

1. pull out the plug from the power socket;

2. close the water tap;

3. if necessary, wait until the water has cooled down;

4. open the the pump door;

5. place a bowl on the floor and place the end of the emergency emptying hose

into the bowl. Remove its cap. The water should drain by gravity into the
bowl. When the bowl is full, put the cap back on the hose. Empty the bowl.
Repeat the procedure until water stops flowing out;

6. clean the pump if necessary as previously described;

Care and cleaning

7. replace the emergency emptying hose in its seat after having plugged it;

8. screw the pump again and close the door.

Frost precautions

If the machine is installed in a place where the temperature could drop below
0°C, proceed as follows:

1. Close the water tap and unscrew the water inlet hose from the tap.

2. Place the end of the emergency emptying hose and that of the inlet hose in a

bowl placed on the floor and let water drain out.

3. Screw the water inlet hose back on and reposition the emergency emptying
hose after having put the cap on again.

By doing this, any water remaining in the machine is removed, avoiding ice
forming and consequently damage to the appliance.

When you use the machine again, make sure that the ambient temperature is
above 0°C.

Important! Every time you drain the water through the emergency emptying
hose you must pour 2 litres of water into the main wash compartment of the
detergent drawer and then run the drain programme. This will activate the ECO
VALVE device avoiding that part of the detergent remains unused at next
washing.

33

Something not working

34

Something not working

Certain problems are due to lack of simple maintenance or oversights, which can be
solved easily without calling out an engineer. Before contacting your local Service Centre,
please carry out the checks listed below.

During machine operation it is possible that the
the following alarm codes appears on the display and at the same some acoustic signals
sound every 20 seconds to indicate that the machine is not working:

• E10 : problem with the water supply

• E20 : problem with the water draining

• E40 : door open.

Once the problem has been eliminated, press the button 8 to restart the programme. If
after all checks, the problem persists, contact your local Service Centre.

Problem Possible cause/Solution

The door has not been closed. E40

• Close firmly the door.
The plug is not properly inserted in the power socket.

• Insert the plug into the power socket.
There is no power at the socket.

• Please check your domestic electrical installation.

The washing machine does not
start:

The main fuse or the fuse in the plug has blown.

• Replace the fuse.
The selector dial is not correctly positioned and the

button 8 has not been depressed.

• Please turn the selector dial and press the button 8

again.

The delay start has been selected.

• If the laundry are to be washed immediately, cancel

the delay start.

yyeellllooww

pilot light of button 8 blinks, one of

The machine does not fill:

The water tap is closed. E10

• Open the water tap.

The inlet hose is squashed or kinked.

• Check the inlet hose connection.

The filter in the inlet hose is blocked.

• Clean the water inlet hose filter.

The door is not properly closed.

• Close firmly the door.

E40

E10

E10

Something not working

Problem Possible cause/Solution

35

The machine fills then empties
immediately:

The machine does not empty
and/or does not spin:

There is water on the floor:

Unsatisfactory washing results:

The end of the drain hose is too low.

• Refer to relevant paragraph in «water drainage»

section.

The drain hose is squashed or kinked. E20

• Check the drain hose connection.

The drain pump is clogged.

• Clean the drain pump.

The RINSE HOLD option has been selected.

• Disable the option.

• Select the option DRAIN or SPIN.

The laundry is not evenly distributed in the drum.

• Redistribute the laundry.

Too much detergent or unsuitable detergent (creates
too much foam) has been used.

• Reduce the detergent quantity or use another one.

Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this as
the water runs down the hose; check to see if it is
damp.

• Check the water inlet hose connection.

The drain hose is damaged.

• Change it with a new one.

The cap on the emergency emptying hose has not
been replaced after cleaning the pump.

• Put the cap back on the emergency emptying and

place the latter back in its seat.

Too little detergent or unsuitable detergent has been
used.

• Increase the detergent quantity or use another one.

Stubborn stains have not been treated prior to
washing.

• Use commercial products to treat the stubborn

stains

.

The correct temperature was not selected.

• Check if you have selected the correct temperature.

Excessive laundry load.

• Introduce into the drum less laundry.

E20

Something not working

36

Problem Cause possible/Solution

The door will not open:

The machine vibrates or is noisy:

The programme is still running.

• Wait the end of washing cycle.

The door lock has not been released.

• Wait some minutes.

There is water in the drum.

• Select drain or spin programme to empty out the

water.
In any case, the door can be only opened when the
DOOR light has gone off.

The transit bolts and packing have not been removed.

• Check the correct installation of the appliance.
The support feet have not been adjusted

• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.

• Redistribute the laundry.
Maybe there is very little laundry in the drum.

• Load more laundry.

Spinning starts late or the machine
does not spin:

The machine makes an unusual
noise:

No water is visible in the drum:

The electronic unbalance detection device has cut in
because the laundry is not evenly distributed in the
drum. The laundry is redistributed by reverse rotation
of the drum. This may happen several times before
the unbalance disappears and normal spinning can
resume. If, after some minutes, the laundry is still not
evenly distributed in the drum, the machine will not
spin.

• Redistribute the laundry.

The machine is fitted with a type of motor which
makes an unusual noise compared with other
traditional motors. This new motor ensures a softer
start and more even distribution of the laundry in the
drum when spinning, as well as increased stability of
the machine.

Machines based on modern technology operate very
economically using very little water without affecting
performance.

If you are unable to identify or solve the problem,

Mod. ..........

Prod. No. ...........

Ser. No. .........

M
o

d
. ..
..

......

P
r
o
d

. N

o
.
..
.
..
...

...

S
e
r

. N
o
.
.
.

..

.....

P0042 BD

contact our service centre. Before telephoning,
make a note of the model, serial number and
purchase date of your machine: the Service Centre
will require this information.

Something not working

37

Technical data

38

Techinical Data

Dimensions

Electrical connection Voltage ­Overall power - Fuse

Water supply pressure

Maximum Load

Spin Speed

Width
Height
Depth
(door included)

Information on the electrical connection is given on the rating
plate on the inner edge of the appliance door

Minimum
Maximum

Cotton 6 kg

Maximum 1200 rpm

60 cm
85 cm
63 cm

0,05 MPa
0,80 MPa

Consumption value

Consumption value

39

Programme

White Cottons 95°
Cottons 40°
Easy-Cares 60°
Easy Iron Plus 40°
Delicates 40°
Wool Plus (Handwash) 30°

Rinses 42 0.1

Drain - -

Spin - ­Refresh 30°
Economy 60° (*)

Water consumption

(in litres)

61 2.0

58 0.7

54 1.0

60 0.35

60 0.55

53 0.25

55 0.25

46 1.02

Energy consumption

(in kWh)

Programme duration

The consumption data shown on this chart is to be considered purely indicative, as
it may vary depending on the quantity and type of laundry, on the inlet water
temperature and on the ambient temperature. It refers to the highest temperature
for each wash programme.

(in minutes)

panel.

For the duration of the programmes,

please refer to the display on the control

(*) «Cottons ECONOMY» at 60°C with a load of 6 kg is the reference programme for
the data entered in the energy label, in compliance with EEC 92/75 standards.

Installation

HEC0008

A

HEC00022

HEC0001

40

Installation

Unpacking

All transit bolts and packing must be removed before using the appliance.
You are advised to keep all transit devices so that they can be refitted if the

machine ever has to be transported again.

1. After removing all the packaging, carefully
lay machine on it’s back to remove the
polystyrene base from the bottom.

2. Remove the power supply cable and the draining hose
from the hose holders on the rear of the appliance.

3. With the provided spanner unscrew and
remove the central rear bolt A.

4. Unscrew and remove the two large rear bolts B

C

C

B

D

HEC0003

B

C

C

HEC0023

E

HEC0010

HEC0005

and the six smaller bolts C.

5. Remove the bracket D and tighten up the six

smaller bolts C. Slide out the relevant plastic
spacer E.

6. Open the porthole, take out the inlet hose from the
drum and remove the polystyrene block fitted on the
door seal.

Installation

41

7. Fill the smaller upper hole and the two large ones
with the corresponding plastic plug caps supplied in
the bag containing the instruction booklet.

8. Connect the water inlet hose as described under the
paragraph «Water inlet».

All the different plug caps are supplied with the
appliance in the plastic bag containing the instruction
booklet.

Installation

HEC007S

HEC0006

42

Positioning and levelling

Install the machine on a flat hard floor.
Make sure that air circulation around the machine is not impeded by carpets,

rugs etc.
Before placing it on small tiles, apply a rubber

coating.
Never try to correct any unevenness in the floor by

putting pieces of wood, cardboard or similar
materials under the machine.

If it is impossible to avoid positioning the machine
next to a gas cooker or coal-burning stove, an
insulating panel covered with aluminium foil on the
side facing the cooker or stove, must be inserted between the two appliances.

The machine must not be installed in rooms where the temperature can drop
below 0.

The water inlet hose and the drain hose must not be kinked.
Please ensure that when the appliance is installed, it is easily accessible for the

engineer in the event of a breakdown.
Carefully level by screwing the adjustable feet in or out. Never place cardboard,

wood or similar materials under the machine to compensate for any unevenness
in the floor.

Water inlet

An inlet hose is supplied and can be found inside the
machine drum.

Do not use the already employed hoses to
connect to the water supply.

This appliance must be connected to a cold
water supply.

1. Open the porthole and extract the inlet hose.

2. Connect the hose with the angled connection to

the machine.

Do not place the inlet hose downwards. Angle
the hose to the left or right depending on the
position of your water tap.

Installation

P1199

U piece

supplied

A

352

3. Set the hose correctly by loosening the ring nut. After positioning the inlet
hose, be sure to tighten the ring nut again to prevent leaks.

4. Connect the hose to a tap with a 3/4” thread. Always use the hose supplied
with the appliance.

Installation should comply with local water authority and building regulations
requirements. A minimum water pressure of 0.05 MPa is required for safe
operation of the appliance.

If you cannot make the cold water connection direct from the rising mains, you
may be able to operate the appliance from your cold water storage system. There
should be a minimum distance of between the appliance’s inlet and the bottom of
the water storage tank.

Water-stop device

The inlet hose is provided with a water stop device,
which protects against damage caused by water leaks in
the hose which could develop due to natural ageing of
the hose. This fault is shown by a red sector in the
window “A”. Should this occur, turn the water tap off
and refer to your Service Centre to replace the hose.

43

Water drainage

This appliance is designed to be permanently plumbed
into your home's drainage system using one of the
following methods.

1. Into a drainage standpipe.

Firstly form a hook in the end of the drain hose using the “U” piece” supplied.

Place the drain hose into your
standpipe, which should have an

38 mm (1.5)

standpipe

diameter

internal diameter of approximately
38mm thus ensuring there is an air
break between the drain hose and
standpipe.

30 cm (12")

Installation

44

When discharging into a standpipe
ensure that the top of the standpipe is
no more than 90 cm (35.4'') and no less

3 pin

than 60 cm (23.6'') above floor level.
The drain hose may be extended to a

maximum of 4 metres. An additional
drain hose and joining piece is available
from your local Service Force Centre.
The joining piece must have an internal
diameter of 18 mm.

If your drain hose looks like this (see the relevant
pcture) you do not require the “U” piece”. Just push
the hose firmly into the standpipe.

2. Onto a sink outlet spigot.

If the outlet spigot has not been used before, remove any blanking plug that may
be in place.

Push the drain hose onto the spigot and secure with a clip if required, ensure a
loop is formed in the drain hose (see diagram) to prevent waste from the sink
entering the washing machine.

The drain hose may be extended to a maximum of 4 metres. An additional drain
hose and joining piece is available from your local Service Force Centre. The join­ing piece must have an internal diameter of 18 mm.

(35.4")

Max. 90 cm.

Min.60 cm.

(23.6")

If you intend the drain hose
from the machine to empty
into a sink, make sure that
the sink is empty and the
plug hole is not blocked.
Use the plastic “U -Piece”

Loop

supplied.

Important

Before connecting up the machine to new pipework or to pipework that has not
been used for some time, run off a reasonable amount of water to flush out any
debris that may have collected in the pipes.

In the interest of the environment

Washing machines and dishwashers
should be connected to the FOUL
drainage system, the water will then
be taken to a sewage works for
treatment before being discharged
safely into a river.

It is essential that these appliances
are not connected to the surface
water drainage system as this water
is discharged directly into a river or
stream and may cause pollution.

If you require any further advice
please contact your local water
authority.

Electrical connection

SHOWER

RAINWATER

RAINWATER

'RUN-OFF'

'RUN-OFF'

SURFACE WATER

SURFACE WATER

DRAINS & SEWERS

DRAINS & SEWERS

UNTREATED
DISCHARGE

RIVER

BATH

WASHING
MACHINE

Installation

TOILET

SINK

DISHWASHER

FOUL DRAIN

FOUL SEWERS

SEWAGE

TREATMENT

WORKS

TREATED

DISCHARGE

45

BIDET

RIVER

WARNING: THIS APPLIANCE MUST BE EARTHED.

The manufacturer does not accept any responsibility for damage or
injury through failure to comply with the above safety precaution.

If the plug that is fitted to your appliance is not suitable for your socket outlet, it
must be cut off and the appropriate plug fitted.

Remove the fuse from the cut off plug.
The cut off plug should then be disposed of to prevent the hazard of shocks in case

it should be plugged into a 13 Amp socket in another part of your home.

Important

The wires in the mains lead are coloured in accordance with the following code:
Green and Yellow - Earth

GREEN &

13AMP FUSE

YELLOW

Blue - Neutral
Brown - Live

BLUE

AMP

13

BROWN

CORD CLAMP

Installation

46

If you fit your own plug, the colours of the wires in the mains lead of your appli­ance may not correspond with the markings identifying the terminals in your plug,
proceed as follows:

Connect the green and yellow (earth) wire to the terminal in the plug which is
marked with the letter «E» or the earth symbol or coloured green and yellow.

Connect the blue (neutral) wire to the terminal in the plug which is marked with
the letter «N» or coloured black.

Connect the brown (live) wire to the terminal in the plug which is marked with the
letter «L» or coloured red.

The plug moulded on to the lead incorporates a fuse. For replacement, use a 13
Amp BS1363/AAfuse. Only ASTA or BSI approved fuses should be used.

The plug must not be used if the fuse cover/carrier is lost. The cover/carrier is indi­cated by the coloured insert at the base of the plug.

A replacement cover/carrier must be obtained from your local AEG/ELECTROLUX
Service Centre.

The power supply cable must be easily accessible after installing the
machine.

Should the appliance power supply cable need to be replaced, this MUST
be carried out by a Service Centre.

Enviroment concerns

Enviroment concerns

Packaging materials

The materials marked with the symbol are recyclable.
>PE<=polyethylene
>PS<=polystyrene
>PP<=polypropylene
This means that they can be recycled by disposing of them properly in

appropriate collection containers.

Old machine

Use authorised disposal sites for your old appliance. Help to keep your country tidy!

The symbol on the product or on its packaging indicates that this product
may not be treated as household waste. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and electronic
equipment. By ensuring this product is disposed of correctly, you will help
prevent potential negative consequences for the environment and human health,
which could otherwise be caused by inappropriate waste handling of this
product. For more detailed information about recycling of this product, please
contact your local city office, your household waste disposal service or the shop
where you purchased the product.

47

Ecological hints

To save water, energy and to help protect the environment, we recommend that
you follow these tips:

• Normally soiled laundry may be washed without prewashing in order to save

detergent, water and time (the environment is protected too!).

• The machine works more economically if it is fully loaded.

• With adequate pre-treatment, stains and limited soiling can be removed; the

laundry can then be washed at a lower temperature.

•

Measure out detergent according to the water hardness, the degree of soiling

and the quantity of laundry being washed.

Guarantee/Customer Service

48

Standard guarantee conditions

We, AEG-Electrolux , undertake that if within 12 months of the date of the pur­chase this AEG-Electrolux appliance or any part thereof is proved to be defective
by reason only of faulty workmanship or materials, we will, at our option repair or
replace the same FREE OF CHARGE for labour, materials or carriage on condition
that:

• The appliance has been correctly installed and used only on the electricity
supply stated on the rating plate.

• The appliance has been used for normal domestic purposes only, and in
accordance with the manufacturer's instructions.

• The appliance has not been serviced, maintained, repaired, taken apart or
tampered with by any person not authorised by us.

• Electrolux Service Force Centre must undertake all service work under this
guarantee

• Any appliance or defective part replaced shall become the Company's
property.

• This guarantee is in addition to your statutory and other legal rights.

Exclusions

• Damage or calls resulting from transportation, improper use or neglect, the
replacement of any light bulbs or removable parts of glass or plastic.

• Costs incurred for calls to put right an appliance which is improperly installed
or calls to appliances outside the United Kingdom.

• Appliances found to be in use within a commercial environment, plus those
which are subject to rental agreements.

• Products of Electrolux manufacturer that are not marketed by Electrolux

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare
parts, please contact your local Service Force Centre by telephoning

0870 5 929 929

Your telephone call will be automatically routed to the Service Force Centre cov­ering your postcode area.

Chapter Repetition

49

For the address of your local Service Force Centre and further information about
Service Force, please visit the website at:

www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the
heading "Something not working"

When you contact the Service Force Centre you will need to give the following
details:

1 Your name, address and postcode.
2 Your telephone number.
3 Clear concise details of the fault.
4 The model and Serial number of the appliance (found on the rating plate).
5 The purchase date.

Please note a valid purchase receipt or guarantee documentation is required for in
guarantee service calls.

Customer Care

For general enquiries concerning your Electrolux appliance, or for further informa­tion on Electrolux products please contact our Customer Care Department by let­ter or telephone at the address below or visit our website at
www.electrolux.co.uk

Customer Care Department Electrolux Major Appliances Addington Way Luton
Bedfordshire, LU4 9QQ Tel: [phone] (*)

(*) Calls may be recorded for training purposes

For Customer Service in The Republic of Ireland please contact us at the address
below:

AEG/ELECTROLUX
Electrolux Group (Ire) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: + 353 (0) 1 4090754
email: [e-mail]

European Guarantee

50

European Guarantee

This appliance is guaranteed by Electrolux in each of the countries listed at the
back of this user manual, for the period specified in the appliance guarantee
orotherwise by law. If you move from one of these countries to another of the
countries listed, the appliance guarantee will move with you subject to the
following qualifications:

• The appliance guarantee starts from the date you first purchased the appliance

which will be evidenced by production of a valid purchase document issued by
the seller of the appliance.

• The appliance guarantee is for the same period and to the same extent for

labour and parts as exists in your new country of residence for this particular
model or range of appliances.

• The appliance guarantee is personal to the original purchaser of the appliance

and cannot be transferred to another user.

• The appliance is installed and used in accordance with instructions issued by

Electrolux and is only used within the home, i.e. is not used for commercial
purposes.

• The appliance is installed in accordance with all relevant regulations in force

within your new country of residence.
The provisions of this European Guarantee do not affect any of the rights

granted to you by law.

www.electrolux.com

Customer service centres

51

à

Albania
Belgique/België/Belgien
Česká republika
Danmark
Deutschland

Eesti
España
France
Great Britain
Hellas
Hrvatska
Ireland
Italia
Latvija
Lituania
Luxembourg
Magyarország
Nederland
Norge
Österreich
Polska
Portugal
Romania
Schweiz-Suisse-Svizzera
Slovenija
Slovensko
Suomi
Sverige
Türkiye

Россия

 

[phone]
[phone]
[phone]
[phone]
[phone]

[phone]
[phone]

www.electrolux.fr
[phone]
[phone]
[phone]
[phone]
[phone]
[phone]
[phone]
[phone]
[phone]
[phone]
[phone]
[phone]
[phone]
[phone]
[phone]
[phone]
[phone]
[phone]
www.electrolux.fi
[phone]
[phone]
[phone]

Rr. Pjeter Bogdani Nr. 7 Tirane
Bergensesteenweg 719, 1502 Lembeek
Budějovická 3, Praha 4, 140 21
Sjællandsgade 2, 7000 Fredericia
Muggenhofer Str. 135, 90429 Nürnberg
Mustamäe tee 24, 10621 Tallinn
Carretera M-300, Km. 29,900 Alcalá de Henares Madrid

Addington Way, Luton, Bedfordshire LU4 9QQ
4, Limnou Str., 54627 Thessaloniki
Slavonska avenija 3, 10000 Zagreb
Longmile Road Dublin 12
C.so Lino Zanussi, 26 - 33080 Porcia (PN)
Kr. Barona iela 130/2, LV-1012, Riga
Verkiu, 2 9, 09108 Vilnius, Lithuania
Rue de Bitbourg, 7, L-1273 Hamm
H-1142 Budapest XIV, Erzsébet királyné útja 87
Vennootsweg 1, 2404 CG - Alphen aan den Rijn
Risløkkvn. 2 , 0508 Oslo
Herziggasse 9, 1230 Wien
ul. Kolejowa 5/7, Warsaw
Quinta da Fonte - Edificio Gonçalves Zarco - Q35 -2774-518 Paço de Arcos
Str. Garii Progresului 2, S4, 040671 RO
Industriestrasse 10, CH-5506 Mägenwil
Tr aška 132, 1000 Ljubljana
Electrolux Slovakia s.r.o., Electrolux Domáce spotrebiče SK, Seberíniho 1, 821 03 Bratislava

Electrolux Service, S:t Göransgatan 143, S-105 45 Stockholm
Tarlabași caddesi no : 35 Taksim Istanbul

129090 Москва, Олимпийский проспект, 16, БЦ «Олимпик»

www.electrolux.com

www.aeg-electrolux.uk

132 969 060-00-302007 Subject to change without notice