Please read this user information carefully.
Pay particular attention to the section "Safety" on the first Info pages.
Please keep this user information in a safe place for later reference.
Pass it on to any future owners of the unit.
The warning triangle and /or signal words (Warning!, Caution!, Impor-
1
tant!) emphasise information which is important for your safety or for
the unit's functional reliability. It is imperative that this information is
observed.
0 1. This symbol guides you step by step through the operation of the appli-
ance.
2. ...
Next to this symbol you will find additional information and practical
3
tips on using the appliance.
Tips and information on economical and environmentally responsible
2
use of the unit are identified with the clover leaf.
For any faults which occur, this user information contains information
on how to remedy these faults yourself. See the section "What to do
if ..."
Printed on recycled paper.
Thinking ecologically means acting ecologically.
The safety aspects of AEG electrical appliances comply with accepted
technical standards and the German Appliance Safety Law. However, as
manufacturers we regard it as our responsibility to inform you about
the following safety instructions.
Before Using for the First Time
• Refer to the "Installation and Connection Instructions" further on in
this user information.
• If units are delivered in the winter months at minus temperatures:
Store the washing machine at room temperature for a few hours before putting it into operation.
Correct Use
• The washing machine is only intended for washing normal domestic
washing. If the appliance is used for a wrong purpose or wrongly operated, the manufacturer cannot assume any liability for any damages.
• Additions or modifications to the washing machine are strictly for-
bidden due to safety reasons.
• Use only detergent which is suitable for washing machines. Refer to
the detergent manufacturer's instructions.
• The washing must not contain any flammable solvents. Also bear this
in mind when washing pre-cleaned washing.
• Do not use the washing machine for dry-cleaning.
• Dyes /dye-removing agents may only be used in the washing machine
if the manufacturer expressly permits use of these products. We cannot accept liability for any damage.
• Use only water from the water mains. Use rain water or service water
only if it meets the requirements defined in DIN 1986 and DIN 1988.
• Frost damage is not covered by the warranty! If the washing machine
is in a room subject to possible frost hazards, emergency emptying
must be carried out if there is a risk of frost (see the Section "Carrying out emergency emptying“).
6
Operating Instructions
Safety of Children and Infirm Persons
• Packaging materials (e.g. films, polystyrene) can be dangerous for
children. Risk of suffocation! Keep packaging away from children.
• The appliance is not intendet for use by young children or infirm per-
sons without supervision.
• Children frequently cannot recognise hazards involved in handling
electrical appliances. Therefore, ensure that they are properly supervised during operation and never allow children to play with the
washing machine -there is arisk that they can lockthemselves inside it.
• Ensure that children or small animals do not climb into the washing
machine's drum.
• When disposing of washing machines pull out the mains plug, destroy
the door lock, cut off the electrical supply lead and dispose of the
plug and remaining cable. This means that playing children cannot
shut themselves in and cannot encounter a potentially lethal hazard.
General Safety
• Repairs to the washing machine may only be carried out by qualified
specialists. Incorrect repairs may result in significant risk to the user.
If repairs are necessary, consult our customer service or your specialist dealer.
• Never use the washing machine if the mains cable is damaged or the
conrol panel, work surface or base panel area are so badly damaged
that the interior of the unit is openly accessible.
• Switch off the washing machine before carrying out cleaning, care
and maintenance work. Also pull the mains plug out of the socket or,
– if it is permanently connected, – switch off the circuit breaker at
the household power distribution box or completely remove the
screw-in fuse.
• If operation is stopped, disconnect the appliance from the mains sup-
ply and shut off the tap.
• Never pull the cable to remove the plug from the socket. Always
pull the plug itself.
• Multiple connectors, couplings and extension cables must not be
used. There is a risk of fire with overheating!
• Do not spray down the washing machine with a water jet. Risk of
electric shock!
• The glass in the door becomes hot in the case of wash programmes
with high temperatures. Do not touch!
7
Operating Instructions
• Allow the washing solution to cool before carrying out an emergency
emptying operation or cleaning the drain pump.
• Small animals can chew the power cables and water hoses. Risk of
electric shock and danger of water damage! Keep small animals away
from the washing machine.
2 Disposal
Disposing of the Packaging Material!
Dispose of the packaging of your washing machine correctly. All pakkaging materials used are environmentally-compatible and recyclable.
• Plastic parts are identified with internationally standardised abbrevi-
ations:
>PE<for polyethylene, e.g. packing films.
>PS<for polystyrene, e.g. cushion parts (always CFC-free)
>POM< for polyoxymethylene, e.g. plastic clips.
• Cardboard packaging is manufactured from recycled paper and
should be deposited in the waste paper collection for recycling.
Disposing of your old appliance!
When you put your unit out of operation one day, please bring it to
your nearest recycling centre or to your dealer.
8
Operating Instructions
2 Environmental tips
• A pre-wash cycle is not necessary in the case of washing which is not
excessively dirt. This saves detergent, water and time (and is gentle on
the environment.)
• If the indicated load capacities are taken full advantage of, the wash-
ing machine is especially efficient.
• For small loads, use only one half to one third of the recommended
detergent quantity.
• Suitable pre-treatment enables marks and limited amounts of dirt to
be removed. You can then wash at a lower temperature.
• Wash slightly to normally dirty cottons with the energy-saving pro-
gram.
• There is often no need for the softener. Try it once! If you use a drier,
your washing will become soft and fluffy even without a softener.
• In the case of medium to high water hardness (hardness range runs to
upwards, see "Detergent and care agents“), you should use a water
softener. The detergent can then always be metered for hardness
range I (= soft).
9
Operating Instructions
Unit description
Front view
Drawer for detergent and
care agent
Control panel
Rating plate (behind filling door)
Main door
Screw feet
(height-adjustable)
Drawer for detergent and care agent
Main wash detergent
(powder form) and
possibly water softener
10
Stain removers
Flap in front of
drain pump
Pre-wash detergent/
soaking agent or
water softener
Liquid care agents
(conditioner,
finisher, starch)
Control panel
Operating Instructions
Spin speed / RINSE HOLD button
Additional program
buttons
DOOR Indicator
Multi-display
Button DELAY TIMER
START/PAUSE button
Program Selector
The program selector determines
the type of washing cycle (e.g.
water level, drum movement,
number of rinses, spin speed) according to the type of garments
being washed, and
also the washing solution.
Program sequence display
Program selector
OVER DOSING display
OFF
Switches off the washing machine. All other positions
are "switched on".
To amend programme settings selected by mistake, turn the selector to
OFF. This restores the original settings.
COTTONS/LINEN
Main washing cycle Cottons/Linen at 30 °C to 95 °C.
ENERGY SAVING position: Energy-saving program at approx. 67 °C
2
for slightly to normally dirty cottons, extended washing time (cannot
be combined with QUICK WASH and STAIN).
11
Operating Instructions
40 - 60 MIX position: Programme for coloureds when various wash
temperatures are indicated for the items to be washed.
Various items which according to the care labels are usually washed
separately at 40 °C or 60 °C can be washed together in the 40°-60° MIX
programme. In this way the drum capacity is better used and energy is
saved as a result.
Due to the extended wash time a wash result the same as that as for a
normal 60°C programme is achieved.
EASY-CARES
Main washing cycle for easy-care textiles (mixed fabrics) at 40 °C to
60 °C.
EASY IRON position: Main washing cycle at 40 °C for easy-care textiles which, with the aid of this program, only have to be either gently
ironed or not ironed at all.
DELICATES
Main washing cycle for delicates at 30 °C or 40 °C.
WOOL/SILK/ P (Handwash)
Main washing cycle (cold up to 40 °C) for machine-washable woollens
and for hand-washable wool textile and silk with the care symbol
ï (handwash).
12
GENTLE RINSE
Separate gentle rinse e.g. for rinsing hand-washed textiles (2 rinses,
liquid care agent from rinsing compartment æ is added, short spin).
STARCHING
Separate starching, separate conditioner, separate impregnation of
damp washing (1 rinse, liquid care agent from the rinsing compartment
æ is added, spin).
PUMP OUT
Pumping off the water after a rinse hold (without spin).
RINSE HOLD means: The washing remains lying in the last rinsing water.
3
It is not spun.
SPIN
Pumping off the water after a rinse hold and spin, or separate spin of
hand-washed cottons/linen.
SHORT SPIN
Pumping off the water after a rinse hold and short spin or separate
short spin of sensitive textiles (easy-care washing, delicates, woollens).
Operating Instructions
Additional program buttons
The additional program buttons are for adapting
the washing program to the dirtiness of the
washing. Additional programs are not required for
washing which is not excessively dirty.
Various functions can be combined with each
other, depending on the program.
PRE WASH
Cold pre wash before the main washing cycle
which follows on automatically; with intermediate
spin at COTTONS/LINEN and EASY CARES, without
intermediate spin for DELICATES.
SOAKING
Approx. 1 hour at 30 °C or 40 °C, depending on the set program. Can be
extended by max. 19 hours with the button DELAY TIMER. This is followed by the main washing cycle.
QUICK WASH
Shorter washing cycle for slightly dirty washing.
STAIN
For treating very dirty washing or stained washing. (In-wash stain
treatment is added during the program on a time-optimized basis)
With the WOOL/SILK/P (Hand wash) program, it is not possible to se-
3
lect the additional programs (any buttons pressed have no effect).
13
Operating Instructions
Consumption values
The values for selected programs in the following tables were determined under normal conditions. However, there is a helpful orientation
aid for domestic operation.
Program selector / temperature
COTTONS/LINEN 956502,05
COTTONS/LINEN 60
COTTONS/LINEN 40 6580,66
EASY CARES 403520,55
DELICATES 303560,36
WOOL/SILK P (handwash) 302420,18
1) Note: Program setting for a test in accordance with EN 60 456. The consumption
values deviate from the stated values depending on the water pressure, water
hardness, water inlet temperature, room temperature, washing type and quantity,
the detergent used, fluctuations in the mains voltage and the selected additional
functions.
1)
Load
in kg
6491,14
Water
in Litres
Running time display
The durations of the washing programs depend
3
on the washing habits and ambient conditions
at the installation location. E. g. the washing
type, washing quantity, type of detergent, water temperature and room temperature etc.
can influence the duration of the washing program.
The washing machine saves from each program the running times of
the last wash cycles and calculates from them the average running time
for a washing cycle. This average running time is shown by the Multidisplay during the next wash.
After several washes, the running time shown in the multi display is
thereby adapted to the usual washing practice and the ambient conditions at the installation location.
Energy
in kWh
14
Operating Instructions
What does "UPDATE“ mean?
Your washing machine's washing programs are controlled by software.
New types of textiles or new detergents may require new washing programs in the future. In most cases, the software can be adapted to this.
For further information on the "update“, please consult the Customer
Service. You can also enquire about the costs for an "update“ with your
Customer Service.
Water Protection Aqua Control
In the event of damage to the supply hose, the system blocks the further supply of water to the unit directly at the water tap.
If water escapes elsewhere, the drainage pump automatically pumps
off – even if the unit is switched off. The washing machine merely has
to be connected to the electricity mains.
Before the First Wash
0 Carry out a washing operation without washing (COTTONS 95 °C, with
half the quantity of washing powder/liquid).
This removes residues left over from production on the drum and solution container.
15
Operating Instructions
Prepare washing cycle
Sort washing and prepare
• Sort the washing according to the care symbol and type (see "Wash-
ing types and care codes").
• Empty all pockets.
• Remove metal objects (paper clips, safety pins etc.).
• To prevent damage to the washing and tangled washing: Close zip
fasteners, button bed and pillow covers closed, tie up loose strings
e.g. of aprons.
• Turn articles with double layered textiles inside out (sleeping bags,
anoraks etc.).
• In the case of knitted coloured textiles and also with wool and tex-
tiles with jewelry attached: turn inside out.
• Wash small and sensitive items (e.g. baby socks, tights and stockings,
bras etc.) in a washing net, a cushion with a zip fastener or in larger
socks.
• Handle curtains with particular care. Metal rollers or burred, plastic
rollers must be removed or tied into a net or bag. We cannot accept
liability for damage.
• Coloureds and white items must not be washed together in a washing
cycle. This could discolour white washing or turn it grey.
• There is often excess dye in new, coloured items. It is best to wash
such items separately the first time.
• Mix small and large items. This improves the washing effect and the
washing is more favourably distributed during spinning.
• Fluff washing before placing into the washing machine.
• Do not place folded washing into the drum.
• Pay attention to the care instruction "wash separately" and "wash
separately several times".
16
Operating Instructions
Types of Washing and Care Symbols
Care symbols help you to choose the correct wash programme.
Washing should be sorted by type, and according to their care symbols.
The temperature indicated on the care symbol is the maximum wash
temperature.
Cottons ç
Cotton and linen items with this care symbol are not sensitive to machine washing or high temperatures. The COTTONS/LINEN programme is
suitable for this type of washing.
Linen èë
Cotton and linen items with this care symbol are not sensitive to machine washing. The COTTONS/LINEN programme is suitable for this type
of washing.
Easy-Cares êí
Materials such as fine cotton, wool-blend fabrics, viscose, and synthetics with these care symbols require gentler treatment. The EASY-CARES/
EASY IRON programmes are suitable for this type of washing.
Delicatesì
Materials such as layered fibres, microfibres, viscose, synthetics, and net
curtains with this care symbol require particularly careful treatment.
The DELICATES programme is suitable for this type of washing.
Wool/silk and especially sensitive materials 9ìï
Woollens, wool blends and silk with these care symbols are particularly
sensitive to machine washing. The WOOL/SILK P (Handwash) programme is suitable for this type of washing.
Important! Materials with the care symbol ñ (Not machine-washa-
ble!) should not be washed in the washing machine.
17
Operating Instructions
Washing Detergents and Care Agents
Which washing detergent and care agent?
Use only washing detergents and care agents which are suitable for use
in washing machines. Always follow the manufacturer's instructions.
How much washing detergent and care agent?
The amount to be used depends on:
• the dirtiness of the washing
• the hardness category of the mains water supply
• the filling quantity
If the detergent manufacturer gives no details of the dosing quantities
2
for minimum loads, add one third less for half loads and, in the case of
very small loads and for EASY IRON, only half the amount of detergent
recommended for a full load.
Refer to the detergent/care agent manufacturer's instructions on use
and dosage.
Water softener
For medium to high water hardness (hardness class II upwards), you
should use softener. Refer to the manufacturer's instructions. Then always add the appropriate amount of detergent for hardness class I
(= soft). The responisable water works will provide information on the
local water hardness.
Since the water softener is rinsed in before the main detergent (water
2
pre-softening), 80% of the stated quantity of softener shown on the
package is sufficient.
Water hardness details
18
Hardness class
I - soft0 - 7to 1.3
II - medium hard7 - 141.3 - 2.5
III - hard14 - 212.5 - 3.8
IV - very hardgreater than 21greater than 3.8
Water hardness in °dH
(German hardness scale)
Water hardness in mmol
(millimol per litre)
Operating Instructions
Run a washing cycle
Brief instructions
A washing cycle is run in the following steps:
0 1. Set the correct washing program:
– Set the program and temperature with the program selector.
– Set any additional program(s).
2. If necessary, change the spin speed/select RINSE HOLD.
3. Set the DELAY TIMER if necessary.
4. Open the filling door and fill with washing.
5. Close the filling door.
6. Add the detergent/care agent.
7. Start the washing program with the START/PAUSE button.
After the washing program ends:
Important! If the washing cycle ended with a rinse hold, perform
PUMP OUT), SPIN or SHORT SPIN before opening the filling door.
8. Open the filling door and remove the washing.
9. Switch off the washing machine: Set the program selector to OFF.
19
Operating Instructions
Setting the Washing Program
For the suitable program, the correct temperature and possible addi-
3
tional programs for the particular washing type, refer to the "Program
tables".
0 1. Set the program selector to the
required washing program with
the required temperature.
The probable duration of the set
program in minutes is shown in
the multi display.
2. If necessary, select additional program(s):
The display of the selected auxiliary program
lights up.
– To change the selection, press another button.
– To deselect, press the button again.
20
Operating Instructions
Changing the spin speed/Selecting the rinse
hold function
If required, change the spin speed for the final
spin/select rinse hold:
Changing the spin speed
0 Press the spin speed/RINSE HOLD button as often
as necessary, until the indicator for the desired spin
speed is illuminated.
If you do not change the spin speed, the final spin
3
will be adjusted automatically depending on the
type of wash cycle:
– COTTONS/LINEN1400 revolutions per minute
– EASY CARES/EASY IRON1200 revolutions per minute
– DELICATES1200 revolutions per minute
– WOOL/SILK /P (Hand Wash)1200 revolutions per minute
The speed for the intermediate spin cycle is dependent on the wash cycle selected and cannot be altered.
Selecting the rinse hold function
0 Press the spin speed/RINSE HOLD button as often as necessary, until the
RINSE HOLD indicator is illuminated.
If RINSE HOLD is selected, the washing will remain in the final rinse wa-
3
ter and will not be spun.
Set the Delay Timer/Soaking Duration
Delay Timer
The button DELAY TIMER allows the start of a washing program to be
advanced by 1 to a maximum of 19 hours.
0 To do this, press the button DELAY TIMER as
often as necessary until the required start delay is shown in the multidisplay, e.g.12h for a
program start delay of 12 hours.
If19h is shown and you press again the run
time of the set washing program appears
(display in minutes, e.g.120).
In this state, the delay timer is not set.
21
Operating Instructions
Soaking Duration
With the SOAKING button pressed, you can extend the soaking duration by 1 to a maximum of 19 hours.
Without delay timer, the soaking duration is approx. 1 hour.
3
Opening and Closing the Filling Door
0 Open: Pull on the handle of the filling door.
0 Close: Press the filling door firmly closed.
The indicators DOOR and START/PAUSE show whether
the door can be opened while the appliance is
switched on:
Indicator DOORIndicator START/PAUSE Opening door possible?
Glows greenFlashes redYes
Glows redGlows red
1) The filling door is locked because of a high water level or a high temperature.
If
3
– the error code Cd is shown in the multi-display and
– the indicators PRE WASH, RINSE and RINSE+ flash
you tried to start a washing program without first closing the filling
door properly. In this case push the door shut firmly and restart the
washing program.
No
1)
Add the washing
For the maximum filling quantities, see the "Program tables".
3
See "Sort and prepare washing" for information on correctly preparing
the washing.
0 1. Sort and prepare the washing according to type.
2. Open the filling door: Pull on the handle of the filling door.
3. Fill with washing.
Important! When closing the door, make
sure no items of washing get stuck! This
could damage textiles and the unit.
4. Close the filling door securely.
22
Operating Instructions
Add Washing Detergent/Care Agent
Refer to the information on washing detergents and care agents, see
3
section ”Washing Detergents and Care Agents”.
0 1. Open the washing detergent drawer:
grip inside the flap on the drawer at
the bottom (1) and pull out the drawer
as far as it will go (2).
2. Fill with washing detergent/
care agent
Compartment for in-wash stain
treatment
Compartment for main washing
powder
(If you use water softener and need the
right compartment for the pre-wash/
soaking agent, add the water softener
to the main washing detergent in the
left compartment.)
Compartment for liquid care agent
(Conditioner, finisher, starch)
Attention! Do not fill the compartment above
the MAX mark. If necessary, dilute viscous agent
up to the MAX mark, and dissolve powder starch.
Note: It is normal for a small amount of water
to be left in the compartment for liquid care agent;
this will not affect the wash results.
Compartment for pre-wash agent/soaking agent
(only for additonal programs PRE WASH and SOAKING
or for water softener
3. Push the drawer fully in.
If using liquid detergent / tablets
3
Add liquid detergent / tablets in the quantity recommended by the
washing detergent manufacturer. Add liquid detergent with dosage
containers provided by the detergent manufacturer.
23
Operating Instructions
Starting the washing program
0 1. Check that the water tap is open.
2. Start the washing program:
Press the START/PAUSE button
The washing program is started or starts at the
end of the time delay set.
The door is not correctly closed if, when the button START/PAUSE
3
is pressed,
– the error code Cd is shown in the multi-display and
– the indicators PRE WASH, RINSE and RINSE+ flash
In this case, press the door firmly closed and again press the
START/PAUSE button.
If the delay timer has been set:
The start time delay set on the time delay counts down; the time
remaining until the program starts is displayed in the multi-display
(in hours remaining, e.g. 5h). During this time you can add washing and
change or stop the delay timer.
• Load the washing: Press the START/PAUSE button. The door can be
opened. Then close the door and press the START/PAUSE button
again.
• Changing or stopping delay timer: Press the DELAY TIMER button re-
peatedly until the desired time is displayed. When the program duration is displayed (display in minutes e. g.120) the washing program
starts without delay.
24
Operating Instructions
Completion of the Washing Program
Program sequence display
Before the start, the program steps to be
carried out are indicated by the Program sequence display. The current program
step is displayed during the wash program.
Multi-display
The expected remaining run time (in minutes)
is shown in the multi-display until the program
ends.
With automatic program adaptation by the controller of the washing
3
machine (quantity of washing, type of washing, imbalance recognition,
special rinse etc.), it is possible to stop or correct the counting of the
remaining run time.
Change the Spin Speed
During the wash program, the spin speed can still be changed or RINSE
HOLD can be set.
Other settings cannot be changed.
Abort program
0 To prematurely abort the washing program, turn the program selector
to OFF.
With the button START/PAUSE, it is possible at any time to interrupt
3
the washing program and to continue it again by pressing the button
again.
Wash cycle complete/removing the washing
When a wash programme is complete:
When a wash programme has come to an end, END is illuminated in the
programme progress display.
0 1. Open the door.
As soon as the DOOR indicator shows green, the door can be opened.
2. Remove the washing.
3. Turn the programme selector to OFF .
4. After the wash, pull out the detergent drawer slightly to allow it to dry.
Leave the door slightly open to allow the inside of the washing machine to air.
25
Operating Instructions
If RINSE HOLD was selected:
If a programme finishes with RINSE HOLD, the indicator next to the
START/PAUSE button will flash.
0 1. After a rinse hold, the water must first be drained:
– Press either the START/PAUSE button
(the water is drained and the washing is spun in accordance with the
finished programme; the number of spin revolutions can still be altered during the spin cycle using the spin revolution/RINSE HOLD
button),
or
– Turn the programme selector to OFF, and then to PUMP, and press the
START/ PAUSE button
(the water will be drained without the spin cycle taking place),
or
– Turn the programme selector to OFF, and then to SPIN or SHORT SPIN,
and press the START/PAUSE button
(the water will be drained and the washing is spun or briefly spun).
After this programme cycle is complete, the END indicator illuminates.
The wash programme is complete.
2. Open the door and remove the washing.
3. Turn the programme selector to OFF.
If the EASY IRON programme was selected:
With EASY IRON, a crease prevention cycle of approx. 30 minutes takes
place after the programme is complete. The multi-display shows the
time remaining (e.g. 1 minute) and the END indicator iluminates.
You can remove the washing at any time during the crease prevention
cycle.
0 1. To do this, press the START/PAUSE button.
The door can now be opened and the washing removed.
2. Finally, turn the programme selector to OFF.
The wash programme is complete.
If the display OVER DOSING lights up, too much
3
washing detergent was used in the washing program
just ended. During the next wash, pay attention to
the dosing information of the washing detergent
manufacturer and pay attention to the filling quantity!
Attention! If the washing machine is not used for a long time:
Close the water tap and disconnect the washing machine from the
electricity mains. (The Aqua Control water protection does not function
if the power supply is interrupted).
26
Operating Instructions
Program tables
Washing
Not all possible settings are listed below, only those which are normal
and appropriate in everyday use.
Type of washing;
care symbol
Cottons
ç
Energy-saving program:
Cottons ç
3)
Linen
èë
Easy Cares
êí
Delicates
ì
Woollens/Silk /Hand Wash
9ìï
Max. load
(dry weight)
6 kg
6 kg
6 kg
3 kg
1 kg
3kg
(or 15-20m
curtains)
2 kg
1)
Program selector;
2)
temperature [°C]
COTTONS/LINEN
95
COTTONS/LINEN
ENERGY SAVING
COTTONS/LINEN
30, 40, 60
COTTONS/LINEN
40 - 60 MIX
EASY CARES
40, 50, 60
EASY IRON
40
DELICATES
2
30, 40
P WOOL / SILK
COLD, 30, 40
Possible
additional programs
PRE WASH
SOAKING
QUICK WASH
STAIN)
PRE WASH
SOAKING
PRE WASH
SOAKING
QUICK WASH
4)
STAIN
PRE WASH
SOAKING
5)
QUICK WASH
STAIN
PRE WASH
SOAKING
QUICK WASH
4)
STAIN
1) The load amount inquiry operates in accordance with the EN 60456 standard load.
2) A 10 litre bucket holds approximately 2.5 kg of dry washing (cotton).
3) Programme settings for testing in accordance with or in support of EN 60 456 and IEC 60
456 are described in the chapter "Consumption Values“.
4) In the case of the STAINS, a minimum temperature of 40°C is required for the stain remover to become effective.
5) Creases in the washing are only largely prevented if the filling quantity of 1 kg is maintained. 5 to 7 easy-care men's shirts are equivalent to approximately 1 kg of dry washing.
27
Operating Instructions
Separate conditioning/starching/ impregnation
Type of washing
Cottons/ Linen6 kgSTARCHING
Max. Filling quantity
(dry weight)
Separate rinse
Type of washing
Cottons/Linen6 kg
Easy Cares3 kg
Delicates3 kg
Woollens/Silk/
Hand Wash
Max. Filling quantity
(dry weight)
2 kg
Separate spin
Type of washing
Cottons/Linen6 kgSPIN
Easy Cares3 kg
Max. Filling quantity
(dry weight)
Program selector
Program selector
GENTLE RINSE
Program selector
28
Delicates3 kg
Woollens/Silk/
Hand Wash
2 kg
SHORT SPIN
Operating Instructions
Cleaning and Care
Control panel
Important! Do not use any furniture cleaning agents or aggressive
cleaning agents in order to clean panel and control parts.
0 Wipe control panels with a damp cloth. When doing so, use warm wa-
ter.
Detergent Drawer
The detergent drawer should be cleaned from time to time.
0 1. Pull the detergent drawer out as far as it will go.
2. Remove the detergent drawer by pulling sharply.
3. Take the conditioner insert out of the
middle compartment.
4. Clean the conditioner insert under
running water.
5. Clean the compartments with warm
water from the rear side. It is best to
use a flat brush.
6. Push on the conditioner insert as far as it will go so that it is securely in
place.
29
Operating Instructions
7. Use a brush to clean the entire
rinsing-in section of the washing
machine, particularly also the nozzles on the top side of the rinsingin chamber.
8. Set the detergent drawer into the
guide tracks and push in.
Washing Drum
The washing drum is made of stainless steel. Rusting foreign bodies in
the washing can cause rust deposits on the drum.
Important! Do not clean the stainless steel drum with decalcifying
agents containing acids, scouring agents containing chlorine or iron, or
steel wool. Our Customer Service can provide suitable agents.
0 Remove any rust deposits on the drum using a stainless steel cleaning
agent.
Main door
0 Check on a regular basis to see if deposits or foreign objects are present
in or at the rubber sleeve behind the door, and remove.
30
Operating Instructions
What to do if ...
Remedying Faults
In the event of a fault, try to solve the problem yourself with the aid of
the information provided here. If you call Customer Service to deal
with one of the faults listed here or to remedy an operating fault, the
customer service technician's visit will not be free of charge, even during the warranty period.
• If the fault code C1,C2 or Cd is shown in the
multidisplay, you may be able to remedy the
fault yourself (see Faults Table below). When
you have remedied the fault, press the START/
PAUSE button.
• With all other displayed faults (C plus number or letter): switch appli-
ance off and on again. Reset the wash programme and press the
START/PAUSE button.
If the fault code is displayed again, please contact the Customer Service
department quoting the fault code.
ProblemPossible CauseRemedy
The washing machine
does not work.
The filling door cannot
be closed.
Error code Cd isshown
in the multi-display.
The indicators
PRE WASH, RINSE and
RINSE+ flash.
The mains plug is not
plugged in.
The fuse of the building's
wiring is not in order.
The filling door is not
correctly closed.
Button START/PAUSE not
pressed for long enough.
The child safety feature is set
The filling door is not
correctly closed.
Plug in the mains plug.
Replace the fuse.
Close the filling door; The
lock must engage audibly.
Press the button START/
PAUSE until the program
starts.
Cancel the child safety feature (see Section "Child
Safety Feature“).
Close the filling door correctly. Restart the program.
31
Operating Instructions
ProblemPossible CauseRemedy
Water tap closed.Open the water tap.
Water is not running.
Error code
in the multi-display.
The washing machine
vibrates during operation or it is on an uneven surface.
The washing solution
of the main wash
froths up a lot.
(1 is shown
Filter in screw connection of
the intake hose blocked.
Water tap is blocked with
limescale or is faulty.
The transport packaging has
not been removed.
The height-adjustable screw
feet are not correctly set.
There is not much washing in
the drum (e.g. only one
dressing gown).
The water could not be completely pumped off before
spinning because
The drainage hose is bent
or
The drain pump is blocked.
Too much detergent was
probably used.
Close the water tap. Unscrew
the hose from the tap, remove the sieve and clean under running water
Check water tap and have it
repaired if necessary.
Remove transport packaging
according to the installation
and connection instructions.
Adjust the feet in accordance
with the installation and
connection instructions.
This does not impair the
function.
Check the laying of the
drainage hose and eliminate
the bend if necessary, or
clean the drain pump and, if
required, remove foreign
bodies from the pump housing.
Meter the detergent exactly
in accordance with the manufacturer's information.
32
Operating Instructions
ProblemPossible CauseRemedy
Water runs out under
the washing machine.
The drain pump for the
washing machine runs
constantly - even when
the appliance is
switched off.
Conditioner was not
washed in, compartment æ for care
agents is filled with
water.
The screw connection on the
intake hose is leaky.
The drainage hose is leaky.
The drain pump cover is not
correctly closed.
Washing in caught in the
filling door.
The emergency drainage
hose is not correctly closed
or leaks.
The Aqua Control anti-flood
system has been activated.
The conditioner insert in the
compartment for care agents
is not correctly attached or
is blocked.
Tighten the intake hose
screw connection.
Check the drainage hose and
replace it if necessary.
Close cover correctly.
Abort program, remove
washing from the filling
door. Restart the program.
Close the emergency drainage hose correctly (see the
section "Carry out emergency drainage"). Call Customer Service if the
emergency drainage hose
leaks.
Turn off the tap, then remove the plug from the
mains and inform Customer
Service.
Clean the detergent drawer,
attach the conditioner insert
securely.
Washing heavily
creased.
The washing has not
been spun as dry as
usual.
Too mush washing probably
put in.
The washing was not able to
be distributed evenly in the
drum prior to spinning.
Pay attention to the maximum filling quantity (see
Program tables). In the case
of easy-care textiles, select
the program EASY IRON.
Always load the drum
as ful as possible with a combination of large and small
items.
33
Operating Instructions
ProblemPossible CauseRemedy
Drainage hose bent.Remove the bend.
Washing is not well
spun. Residual water is
still visible in the drum.
Error code
in the multi-display.
The main door cannot
be opened while the
appliance is turned on.
(2 is shown
Maximum pumping height
(discharge height 1m from
the unit's standing surface) is
exceeded.
Drain pump is blocked.
If a siphon is connected: Siphon blocked.
The filling door is locked because of a high water level or
a high temperature. The
DOOR indicator lights red.
Power failure!
(All indicators have gone
off.)
For safety reasons the door
remains locked for 4 to
10 minutes.
Contact your customer service. For pumping heights
over lm he can offer you a
conversion kit as a special
accessory.
Switch off the unit and pull
out the mains plug. Clean
the drain pump.
Clean the siphon.
Wait until the DOOR indicator lights up green.
Should it nevertheless be
necessary to open the main
door:
Turn the programme knob to
OFF; turn the programme
knob to PUMP OUT. Press
button START/PAUSE. The
main door can be opened after the water has been
pumped out.
If water can be seen through
the window in the door, first
carry out emergency emptying (see section “Carrying out
Emergency Emptying Operation").
After approx. 4 to 10 minutes
the door can be opened
again by pulling the handle.
34
Remnants of detergent
are building up in the
detergent drawer.
Water tap not fully opened.Open the water tap fully.
Filter in the screw connection of the intake hose on
the water tap or on the unit
is blocked.
Close the water tap. Unscrew
the inlet hose from the water
tap and from the unit and
clean the filter.
Operating Instructions
ProblemPossible CauseRemedy
The rinsing water is
murky.
The corresponding indicator does not light
up when one of the additional program buttons is pressed.
The cause is probably a detergent with a high silicate
content.
The selected additional program cannot be combined
with the set program.
No negative influence on the
rinsing result. Use liquid detergent if necessary.
Make another selection.
If the washing results are not satisfactory
If the washing has turned grey and if limescale is deposited in the
drum, then
• Too little detergent was used.
• The wrong detergent was used.
• Special soiling was not pre-treated.
• Program or temperature not set correctly.
• If multi-component detergents are used, the individual components
were not used in the correct ratio.
If there are still grey spots on the washing,
• Washing soiled with ointments, grease or oils was washed with too
little detergent.
• Too lower temperature was used for washing.
• A frequent cause is that softener - particularly that in concentrated
form - has reached the washing. Wash out such spots quickly and use
the softener concerned carefully.
If at the end of the last rinse foam is still visible
• Modern detergents can also cause foam in the last rinse. However,
the washing is still sufficiently rinsed.
If there are white remnants on the washing
• These are insoluble components of modern detergents. They are not
the result of an insufficient rinsing effect.
Shake or brush out the washing. In future, perhaps you should turn
the washing inside out before washing it. Examine your choice of de-
tergent and if necessary use liquid detergent.
35
Operating Instructions
Carrying out emergency drainage
• If the washing machine no longer pumps off the washing solution,
emergency drainage must be performed.
• If the washing machine is in a room where there is a risk of frost,
emergency drainage must be performed if there is a possibility of
frost.
In addition: unscrew the inlet hose form the water tap and place it on
the floor. Empty the drainage hose.
Warning! Switch off the washing machine before performing emer-
1
gency drainage and pull out the mains plug.
Caution! The washing solution escaping from the emergency drainage
hose may be hot. There is a risk of scalding! Allow the washing solution
to cool down before performing emergency drainage.
0 1. Place a flat collecting vessel in order to collect the washing solution
which is draining off.
2. Fold open the flap in the right section
of the base outwards and pull it off.
3. Remove the emergency drainage hose
from its holder.
4. Place the container under the hose.
5. Detach the plug of the emergency
drainage hose by turning it anticlockwise and pull it out.
The washing solution runs out. Depending on the amount of solution, it may
be necessary to empty the collecting
vessel several times. To do this, close the
emergency drainage hose temporarily
with the plug.
36
Operating Instructions
When the water is completely drained:
6. Push the plug securely into the emergency drainage hose and turn it
clockwise to secure it.
7. Replace the emergency drainage hose in its holder.
8. Put on the flap and close.
Drain pump
The drain pump is maintenance free. The cover of the drain pump must
only opened in the event of a malfunction when no more water is being pumped out, e.g. if the pump is blocked.
Before loading the machine, please always ensure that there are no foreign objects left in the pockets or in between the items to be washed.
Paper clips, nails etc. which may find their way into the washing machine along with the washing will remain in the drain pump housing.
To restart the drain pump when it is blocked, please proceed as follows:
Warning! Switch off the washing machine and remove the mains plug
1
before cleaning the drain pump!
0 1. First carry out an emergency emptying procedure (see section “Carrying
out emergency emptying”).
2. Place a cloth on the floor in front of the cover of the drain pump.
Residual water may run out.
3. Unscrew the drain pump cover in an
anti-clockwise direction and pull it out.
4. Remove any foreign objects and fabric
lint from the pump housing.
37
Operating Instructions
5. Replace the pump cover. Laterally insert
the webs on the cover into the guide
slots and screw on the cover in a clockwise direction.
6. Close the emergency emptying hose and
place it in the holder.
7. Close the flap.
38
Operating Instructions
Additional rinsing cycle (RINSE+)
The washing machine is set for extremely economical water consumption. However, for persons who suffer from allergies, it can be helpful
to rinse with more water.
If this function is set, an additional rinsing cycle is run with the pro-
3
grams COTTONS/LINEN, EASY CARES/EASY IRON and DELICATES.
No additional rinse is set when the unit is delivered.
Set additional rinse:
0 1. Turn program selector to SHORT SPIN.
2. Keep the button SOAKING pressed for at least 5 seconds.
After the button has been pressed for 5 seconds, RINSE
program sequence display for 5 seconds.
3. While RINSE
After the flashing stops, the additional rinse cycle is set. It is active until it is cancelled again.
If an additional rinse cycle is set, the display RINSE
program sequence display before the program start and during the additional rinse cycle.
4. If you wish to check whether the additional rinse function is enabled:
– Turn program selector to SHORT SPIN.
– Briefly press the button SOAKING.
The additional rinse cycle is set when RINSE
sequence display.
+ is flashing, release the button SOAKING.
+ flashes on the program
+ flashes on the
+ lights up on the
Cancel additional rinse:
0 1. Turn program selector to SHORT SPIN.
2. Keep the button SOAKING pressed for at least 5 seconds.
+ flashes on the program sequence display as soon as the button
RINSE
is pressed. After 5 seconds, RINSE
stantly for a further 5 seconds.
3. While RINSE
After RINSE
celled.
An additional rinse cycle increases water consumption and the program
3
duration.
+ lights up constantly, release the button SOAKING.
+ has stopped lighting up, the additional rinse cycle is can-
+ stops flashing and lights up con-
39
Operating Instructions
Water Cooling
It may be necessary to cool down the washing solution before pumping
it out in order to prevent thermal damage to plastic drainage pipes.
The washing solution is cooled down before pumping out at the end of
3
the washing cycle (by the addition of cold water).
(This setting is only effective with COTTONS/LINEN with a temperature
of over 40 °C.)
As supplied from the factory, the water cooling function is not enabled.
Enabling the water cooling function:
0 1. Turn program selector to SHORT SPIN.
2. Keep the button PRE-WASH pressed for at least 5 seconds.
After the button has been pressed for 5 seconds, MAIN WASH flashes
on the program sequence display for 5 seconds.
3. While MAIN WASH is flashing, release the button PRE WASH.
After the flashing has stopped, the solution cooling is set. It is active
until it is cancelled again.
4. If you wish to check whether the water cooling function is enabled:
– Turn program selector to SHORT SPIN.
– Briefly press the button PRE-WASH.
If MAIN WASH flashes on the program sequence display, the solution
cooling is set.
Disabling the water cooling function:
0 1. Turn program selector to SHORT SPIN.
2. Keep the button PRE-WASH pressed for at least 5 seconds.
As soon as the button is pressed, MAIN WASH flashes on the program
sequence display. After 5 seconds, MAIN WASH stops flashing and
lights up constantly for 5 seconds.
3. While MAIN WASH lights up constantly release the button PRE-WASH.
After MAIN WASH has stopped lighting up, the solution cooling is cancelled.
Solution cooling increases water consumption and the program dura-
3
tion.
Additional Rinse and Water Cooling
The additional rinse cycle and the solution cooling can be combined.
Setting as under "Additional rinsing cycle“ and "Water cooling“.
40
Child Safety Feature
If the child safety feature is set,
the filling door can no longer be
closed and no washing program
can be started.
Setting the child safety feature
0 Use a coin to turn the rotary knob
on the inside of the filling door
clockwise as far as it will go.
Warning! The rotary knob must
1
not be in a vertical position after
adjustment, otherwise the child
safety feature is not active. The rotary knob must project as shown in
the diagram
Cancelling the child safety
feature
0 Turn the rotary knob anticlockwise
as far as it will go.
Operating Instructions
41
Installation and connection instructions
Installation and connection instructions
Installation Safety Precautions
• Do not tilt the washing machine onto its front or onto its right side
(viewed from the front). Electronic components can get wet.
• Check the washing machine for transport damages. A damaged unit
must never be put into operation under any circumstances. In the
event of damage, please contact your supplier.
• Ensure that all parts of the transport safeguard are removed and that
the unit is splash protected, see "Removing transport safeguard".
Otherwise, the units or neighbouring furniture can be damaged when
spinning.
• Always insert the plug into a correctly installed earthed socket.
• In the case of permanent connection: A permanent connection may
only be made by an authorised specialist.
• Before putting the machine into operation, ensure that the mains
voltage and current type shown on the unit's rating plate correspond
with those at the place where the machine is being installed. The fuse
rating is also found on the rating plate.
• Should work be carried out on the water supply installations in order
to allow the machine to be connected properly to the water supply,
this work must be carried out by an authorised installer.
• Should work be carried out on the mains supply in order to allow the
machine to be connected properly to the electricity supply, this work
must be carried out by an authorised electrician.
• The mains lead may only be replaced by the customer service or by an
authorised electrician.
42
Installation and connection instructions
Installation of the appliance
Washing machines with curved panels are not suitable for installing
3
under units.
Transporting the appliance
• Do not place the washing machine on its front or on its right side
(viewed from the front). Otherwise, electrical components can get
wet.
• Never transport the unit without the transport safeguard. Do not re-
move the transport safeguard until the appliance is at the installation
location. Transporting the unit without the transport safeguard can
damage it.
• Lift the appliance neither by an open filling door nor by the base.
When transporting the unit with a sack trolley:
• Attach the sack trolley only at the side. The sack trolley shovel must
not be longer than 24 cm, otherwise the float switch can be destroyed.
Remove transport packaging
Important! It is essential to re-
move the transport packaging before putting the appliance into
operation. Keep all parts of the
transport packaging in a safe
place for future use.
0 1. Open both hose holders on the
appliance's rear side and remove
the hoses and mains cable.
43
Installation and connection instructions
2. Pull both hose holders off the appliance with a strong pull.
The special spanner (A) and the
3
caps (B) (2 each) and (C) (1 each)
are supplied with it.
3. Remove the screw D, including
the compression spring with the
special spanner A.
4. Cover the hole with the cap C.
Important! When fitting the
plastic caps, press until they snap
into the rear panel securely.
5. Remove the two screws (E) with
the special spanner (A).
6. Remove the 4 screws (F).
7. Remove the transit bar (G).
8. Screw the 4 screws (F) back in for
safe keeping.
9. Close the 2 large holes with the
caps (B).
Important! When fitting the
plastic caps, press until they snap
into the rear panel securely.
44
Installation and connection instructions
Prepare the installation place
• The installation surface must be clean and dry, free of floor polish
residues and other greasy coatings so that the unit does not slip
away. Do not use lubricants as a sliding aid.
• Installation on a high-veil carpet or floor tiles with soft sponge backs
is not recommended because the standing safety of the appliance is
then no longer ensured.
• By installation surfaces with small-format tiles, lay a conventional
rubber mat underneath.
• Minor unevenness of the floor surface should never be levelled out by
laying pieces of wood, card or similar materials, but rather should always be compensated for by adjusting the screw feet.
• If, for space reasons, it is not possible to avoid setting up the unit di-
rectly next to a gas or coal-fired cooker: install a thermal insulation
panel between the cooker and washing machine (85 x 57cm) which
must have an aluminium film on the side against the cooker.
• The washing machine must not be set up in a room where there is a
danger of frost. Frost hazard!
• Flexible feed and drain tubings may not be crinkled or squeezed.
Installation on a concrete base
If the unit is set up on a concrete base,
for safety reasons it is essential to fit
stand plates in which the washing machine is adjusted. The stand plates are
available from Customer Service under
the spare parts number 645 425 058.
Installation on vibrating floors
Where the floor vibrates, particularly in the case of wooden beam
floors with pliable boards, securely screw a water-resistant wooden
panel at least 15mm thick onto at least 2 floor planks. If possible, set up
the unit in the corner of a room, as the wooden floor is optimally restrained there and is therefore least likely to be subject to resonance vibrations.
45
Installation and connection instructions
Compensate for floor unevenness
Floor unevenness can be compensated for and the height can be corrected with the four adjustable screw feet. The height can be adjusted
in the range +10 .. -5mm.
To adjust the feet use the special spanner supplied for removing the
transport braces.
0 1. Slide the special key firmly onto
the hexagon head of the threaded foot as far as it will go.
2. Adjust the screw feet so that the
unit is horizontal and stable. The
unit must not wobble over when
loaded.
3. If necessary, check the setting
with a spirit level.
Important! Minor unevenness of
the floor surface should never be
levelled out by laying pieces of
wood, card or similar materials,
but rather should always be compensated for by adjusting the adjustable feet.
46
Installation and connection instructions
Electrical connection
Details of the mains voltage, current
type and required fuses can be
found on the rating plate. The rating plate is located at the top
above the filling door.
For permanent electrical connection
within the electrical circuit, provisions must be made which allow for electrical disconnection of the appliance from the mains with a contact opening of at least 3 mm at all
poles. Suitable devices include circuit breakers, fuses (threaded fuses
must be entirely removed from the socket), ground fault circuit interrupters and contactors. Permanent connection may only be carried out
by an authorised electrician.
This appliance complies with the following EC directives:
;
– The "Low Voltage Directive" 72/23/EU with changes
– The "EMC Directive" 89/336/EU with changes
Water connection
The washing machine has safety features which prevent back-contami-
3
nation of the drinking water and which conform to the national regulations of the water authorities (e.g. for Germany: DVGW guidelines).
This means that additional protective measures in the installation are
not necessary.
Important!
– Units for connecting to cold water must not be connected to hot wa-
ter.
– Use only new hose sets for the connection.
Permissible water pressure
The water pressure must be at least 1 bar (= 10 N/cm2 = 0.1 Mpa), maximum 10 bar = 100 N/cm
• If more than 10 bar: Connect a pressure-reduction valve upstream.
• If less than 1 bar: Unscrew the inlet hose on the unit side at the sole-
noid intake valve and remove the flow regulator (to do this, remove
the filter with pointed pliers and take out the rubber washer behind).
Replace the filter.
2
= 1 Mpa).
47
Installation and connection instructions
Water inflow
A pressure hose 1.5m in length is supplied.
If a longer inflow hose is required, only a VDE-approved, complete set
of hoses with fitted hose screw connections offered by our Customer
Service is permissible.
– Hose sets in lengths of 2.2m, 3.5m and 5m are available for washing
machines without Aqua-Control.
– Hose sets in lengths of 2.0 m, 2.9m and 3.9m are available for wash-
ing machines with Aqua-Control.
Caution! Never cut into pieces in order to extend the hoses!
Sealing rings are supplied either in the plastic
3
nuts of the hose screw connection or in the enclosed pack. Do not use other seals!
0 1. Connect the hose with the angled connection to
the machine.
Caution!
– Do not lay the infeed hose ver-
tically downwards. Instead, turn
it to the right or left as shown
in the diagram.
– Tighten the hose connection
only by hand.
2. Connect the hose with the straight connection
to a water tap with a R 3/4 (inch) screw thread.
Caution! Only tighten the screw connection manually.
3. By slowly opening the water tap before putting
the washing machine into operation, check that
the connection is free of leaks.
48
Installation and connection instructions
Water drain
The drainage hose can either be connected to a siphon or hung in a
wash basin or discharge basin or a bath tub.
Only original hoses may be used for extensions (max. 3m laid on the
floor and then up to 80cm high). Customer Service stocks drainage
hoses in lengths of 2.7 and 4m.
Important! It is essential to lay the drainage hose without kinks.
Water drain-off inside a siphon
The grommet on the hose end fits all
standard siphon types.
0 Secure the connection between the
grommet and siphon with a hose clamp.
Water drain-off inside a basin
Important!
– Small basins are not suitable for
drainage. Water could overflow!
– The end of the drainage hose must not
be submerged in the pumped-out water. Otherwise, the water could be
sucked back into the unit.
– When hanging in a wash basin or a
bath tub, the drainage hose must be
secured with the supplied attachable
bend to prevent it slipping. The backsurge force of the escaping water
could otherwise force the hose out of
the basin.
0 Tie the bend to the tap or the wall using
a piece of string.
Delivery heads over 1m
To pump off the washing / rinsing solution, every washing machine has
a drain pump which carries liquids up to a height of 1m via the drainage hose, calculated from the machine's standing surface.
Please contact Customer Service for delivery heads of over 1m.
49
Technical data
Adjustment possibilityApprox. +10 / -5mm
Filling quantity (program-dependent)max. 6kg
Area of useDomestic
Drum speed, spinningSee rating plate
Water pressure1-10 bar (= 10 - 100 N/cm
= 0.1 - 1.0 Mpa)
Dimensions
2
50
(dimensions in mm)
Warranty conditions / Customer service centres
Warranty conditions / Customer service
centres
Weitere Kundendienststellen im Ausland
In diesen Ländern gelten die Garantiebedingungen der örtlichen Partner. Diese können
dort eingesehen werden.
Further after-sales service agencies overseas
In these countries our AEG agents’ own guarantee conditions are applicable. Please obtain further details direct.
Autres agences étrangères assurant le service après-vente
Dans ces pays, les conditions de garantie des concessionnaires de la région sont valables. Vous pouvez les consulter sur place.
Otros puntos de Postventa en el extranjero
En estos países rigen las condiciones de nuestros representantes locales. las cuales
pueden ser consultadas allí mismo.
Ulteriori uffici del servizio tecnico assistenza clienti all’estero
In questi paesi sono valide le condizioni di garanzia dei partner locali. Queste condizioni
possono essere esaminante sul luogo.
Serviços de assistência técnica no estrangeiro
Nestes países são válidas as condições de garantia dos concessionários locais, podendo
aí ser consultadas.
További vevöszolgálati irodák külföldön
Ezekben az országokban a mi AEG vevöszolgálatainknál saját jótállási feltételek alkalmazhatók. A további adatokat kérjük közvetlenül szerezzék be.
Servisne službe
Na garancijskem listu boste našli seznam pooblašèenih servisnih služb AEG.
U.A.E. Abu Dhabi
Universal Trading Company
P.O. Box 43 99
Tel.: 335331
Egypt
Middle East Commercial
Center
P.O. Box 19
Kairo-Heliopolis
Tel.: 29917/31634
Alia Trading Corporation
P.O. Box 4101
King Abdul Aziz Street
Riyadh
Tel.: 4645977
Al Nahas Est.
Musaidia Market I
P.O. Box 1 15 29
Jeddah
Tel.: 6606852
Slovenia
Electrolux Slovenia D.O.O.
Traska Ul. 132
1000 Ljubljana
Tel.: 61 1234 137
Fax: 61 1234 238
In the chapter "What to do if...“ , some faults are listed which you can
remedy yourself. Look there first if a fault occurs. If you do not find any
information there, please consult your Customer Service. (You can find
the addresses and telephone numbers in the section "Customer Service
Centres“.)
Always prepare in advance for the discussion. By doing so you will simplify the diagnosis and the decision on whether customer service is
necessary.
Note the PNC number and S. number. You will find both on the rating
plate on the inside of the door of
your washing machine.
S. No. .....................................................
Answer as precisely as possible:
• What form does the fault take?
• Under what circumstances does the fault occur?
• Does the multi display show an error message?
Service
When do you incur costs even during the warranty period?
– If you could have remedied the fault yourself with the aid of the fault
table (see the section "What to do if..."),
– If several journeys by the customer service technician are necessary
because for example he did not receive all the important information
before his visit and must collect spare parts. These multiple trips can
be avoided if you prepare your phone call as described above.
55
AEG Hausgeräte GmbH
Postfach 1036
D-90327 Nürnberg