AEG L9FEB969C User Manual
L9FEB969C
USER
MANUAL
EN User Manual
Washing Machine
www.aeg.com2
CONTENTS
1. SAFETY INFORMATION............................................................................................. 3
2. SAFETY INSTRUCTIONS.............................................................................................5
3. INSTALLATION............................................................................................................7
4. PRODUCT DESCRIPTION.........................................................................................11
5. THE WATER SOFTENER (SOFT WATER)................................................................ 13
6. BEFORE FIRST USE................................................................................................... 16
7. CONTROL PANEL..................................................................................................... 17
8. PROGRAMMES..........................................................................................................24
9. WI-FI - CONNECTIVITY SETUP...........................................................................28
10. DAILY USE................................................................................................................30
11. HINTS AND TIPS..................................................................................................... 35
12. CARE AND CLEANING.......................................................................................... 36
13. TROUBLESHOOTING.............................................................................................41
14. CONSUMPTION VALUES.......................................................................................46
15. TECHNICAL DATA..................................................................................................47
16. ACCESSORIES.........................................................................................................48
17. PRODUCT INFORMATION SHEET IN REFERENCE TO E.U. REGULATION
1369/2017........................................................................................................................49
FOR PERFECT RESULTS
Thank you for choosing this AEG product. We have created it to give you
impeccable performance for many years, with innovative technologies that help
make life simpler – features you might not find on ordinary appliances. Please
spend a few minutes reading to get the very best from it.
Visit our website for:
Get usage advice, brochures, trouble shooter, service and repair information:
www.aeg.com/support
Register your product for better service:
www.registeraeg.com
Buy Accessories, Consumables and Original spare parts for your appliance:
www.aeg.com/shop
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the
following data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Warning / Caution-Safety information
General information and tips
Environmental information
ENGLISH 3
Subject to change without notice.
1.
SAFETY INFORMATION
Before the installation and use of the appliance,
carefully read the supplied instructions. The
manufacturer is not responsible for any injuries or
damage that are the result of incorrect installation or
usage. Always keep the instructions in a safe and
accessible location for future reference.
1.1 Children and vulnerable people safety
• This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning the use of the appliance in a
safe way and understand the hazards involved.
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• Children between 3 and 8 years of age and persons
with very extensive and complex disabilities shall be
kept away from the appliance unless continuously
supervised.
• Children of less than 3 years of age should be kept
away from the appliance unless continuously
supervised.
• Do not let children play with the appliance.
• Keep all packaging away from children and dispose of
it appropriately.
• Keep detergents away from children.
• Keep children and pets away from the appliance when
the door is open.
• If the appliance has a child safety device, it should be
activated.
• Children shall not carry out cleaning and user
maintenance of the appliance without supervision.
1.2 General Safety
• Do not change the specification of this appliance.
• This appliance is intended to be used in household
and similar applications such as:
– staff kitchen areas in shops, offices and other
working environments;
– by clients in hotels, motels, bed & breakfast and
other residential type environments;
– areas for communal use in blocks of flats or in
launderettes.
• Do not exceed the maximum load of 9 kg (refer to the
"Programme chart" chapter).
• The operating water pressure at the water entry point
from the outlet connection must be between 0.5 bar
(0.05 MPa) and 8 bar (0.8 MPa).
• The ventilation opening in the base must not be
covered by a carpet, mat, or any floor covering.
• The appliance must be connected to the water mains
using the new supplied hose sets, or other new hose
sets supplied by the Authorised Service Centre.
• Old hose sets must not be reused.
• If the mains power supply cable is damaged, it must
be replaced by the manufacturer, its Authorised
Service Centre or similarly qualified persons to avoid
an electrical hazard.
• Before any maintenance operation, deactivate the
appliance and disconnect the mains plug from the
socket.
• Do not use high pressure water sprays and/or steam
to clean the appliance.
• Clean the appliance with a moist cloth. Use only
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.
2. SAFETY INSTRUCTIONS
ENGLISH 5
2.1 Installation
The installation must comply
with relevant national
regulations.
• Remove all the packaging and the
transit bolts including rubber bush
with plastic spacer.
• Keep the transit bolts in a safe place.
If the appliance is to be moved in the
future they must be reattached to lock
the drum to prevent an internal
damage.
• Always take care when moving the
appliance as it is heavy. Always use
safety gloves and enclosed footwear.
• Follow the installation instructions
supplied with the appliance.
• Do not install or use a damaged
appliance.
• Do not install or use the appliance
where the temperature can be less
than 0°C or where it is exposed to the
weather.
• The floor area on which the appliance
is to be installed must be flat, stable,
heat resistant and clean.
• Make sure that there is air circulation
between the appliance and the floor.
• When the appliance is in its
permanent position, check if it is
levelled correctly with the aid of a
spirit level. If it is not, adjust the feet
accordingly.
• Do not install the appliance directly
above a floor drain.
• Do not spray water on the appliance
and do not expose it to excessive
humidity.
• Do not install the appliance where the
appliance door cannot be fully
opened.
• Do not put a closed container to
collect possible water leakage under
the appliance. Contact the Authorised
Service Centre to ensure which
accessories can be used.
2.2 Electrical connection
WARNING!
Risk of fire and electric
shock.
• The appliance must be earthed.
• Always use a correctly installed
shockproof socket.
• Make sure that the parameters on the
rating plate are compatible with the
electrical ratings of the mains power
supply.
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to
the mains plug and to the mains
cable. Should the mains cable need
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to be replaced, this must be carried
out by our Authorised Service Centre.
• Connect the mains plug to the mains
socket only at the end of the
installation. Make sure that there is
access to the mains plug after the
installation.
• Do not touch the mains cable or the
mains plug with wet hands.
• Do not pull the mains cable to
disconnect the appliance. Always pull
the mains plug.
• This appliance is fitted with a 13 A
mains plug. If it is necessary to
change the mains plug fuse, use only
a 13 A ASTA (BS 1362) fuse (UK and
Ireland only).
2.3 Water connection
• Do not cause damage to the water
hoses.
• Before connection to new pipes,
pipes not used for a long time, where
repair work has been carried out or
new devices fitted (water meters,
etc.), let the water flow until it is clean
and clear.
• Ensure that there are no visible water
leaks during and after the first use of
the appliance.
• Do not use an extension hose if the
inlet hose is too short. Contact the
Authorised Service Centre for the
replacement of the inlet hose.
• When unpacking the appliance, It is
possible to see water flowing from the
drain hose. This is due to the testing
of the appliance with the use of water
in the factory.
• You can extend the drain hose to
maximum 400 cm. Contact the
Authorised Service Centre for the
other drain hose and the extension.
• Make sure that there is access to the
tap after the installation.
2.4 Use
WARNING!
Risk of injury, electric shock,
fire, burns or damage to the
appliance.
• Follow the safety instructions on the
detergent packaging.
• Do not put flammable products or
items that are wet with flammable
products in, near or on the appliance.
• Do not wash fabrics which are heavily
soiled with oil, grease or other greasy
substances. It can damage rubber
parts of the washing machine.
Prewash such fabrics by hand before
loading them into the washing
machine.
• Do not touch the glass door while a
programme operates. The glass can
get hot.
• Make sure that all metal objects are
removed from the laundry.
2.5 Internal lighting
WARNING!
Risk of injury.
• Visible LED radiation, do not look
directly into the beam.
• The LED lamp is dedicated to drum
lighting. This lamp cannot be reused
for other lighting purposes.
• To replace the internal lighting,
contact the Authorised Service
Centre.
2.6 Service
• To repair the appliance contact the
Authorised Service Centre. Use
original spare parts only.
• Please note that self-repair or nonprofessional repair can have safety
consequences and might void the
guarantee.
2.7 Disposal
WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the
mains electrical and water supplies.
• Cut off the mains electrical cable
close to the appliance and dispose of
it.
• Remove the door catch to prevent
children or pets from becoming
trapped in the drum.
• Dispose of the appliance in
accordance with local requirements
for the disposal of Waste Electrical
and Electronic Equipment (WEEE).
3. INSTALLATION
1
2
ENGLISH 7
WARNING!
Refer to Safety chapters.
3.1 Unpacking
WARNING!
Remove all the packaging
and the transit bolts before
installing the appliance.
WARNING!
Use the gloves.
1. Remove the external film. If
necessary, use a cutter.
2. Remove the cardboard top and the
polystyrene packaging materials.
4. Open the door and remove the
polystyrene piece from the door seal
and all the items from the drum.
5. Carefully put the appliance down on
its rear side.
6. Put the front polystyrene packaging
element on the floor under the
appliance.
Make sure not to damage
the hoses.
7. Remove the polystyrene protection
from the bottom.
3. Remove the internal film.
8. Fully clean and dry the bottom of the
appliance.
A
B
x4
A
B
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CAUTION!
Do not use alcohol, solvents
or chemical products.
9. Make sure to identify the different
sizes and the positions of the sound
barriers. Refer to the illustration:
Attach the sound barriers at
a room temperature.
13. Pull up the appliance in vertical
position.
14. Remove the power supply cable and
the drain hose from the hose holders.
• A (FRONT) = Front of the
appliance
• B (BACK) = Rear of the appliance
10. Remove the adhesive strip from the
silent barriers.
11. Attach the four barriers to bottom of
the appliance.
12. Refer to the illustration. Make sure
that the barriers are securely
attached.
It is possible to see water
flowing from the drain hose.
This is due to the testing
with water of the appliance
in factory.
15. Remove the three bolts by using the
spanner supplied with the appliance.
16. Pull out the plastic spacers.
17. Put the plastic caps, that you find in
the user manual bag, in the holes.
We recommend that you
x4
keep the packaging and the
transit bolts for any
movement of the appliance.
3.2 Installation on suspended flooring
Suspended wooden floors are
particularly susceptible to vibration.
To limit vibration we recommend placing
a waterproof wooden panel, at least 15
mm thick, under the appliance. It should
be screwed to at least 2 floor beams and
should extend beyond the front feet.
If possible, install the appliance where
the floor is more stable.
3.3 Positioning and levelling
1. Install the appliance on a flat hard
floor.
Make sure that the
appliance does not touch
the wall or other units.
2. Loosen or tighten the feet to adjust
the level.
WARNING!
Do not put cardboard, wood
or equivalent materials
below the appliance feet to
adjust the level.
ENGLISH 9
The appliance must be level and stable.
A correct adjustment of the
appliance level prevents the
vibration, noise and the
movement of the appliance
when in operation.
When the machine is
installed on a plinth or if a
washer dryer is stacked on
the washing machine, use
the accessories described in
chapter 'Accessories'. Read
carefully the instructions
supplied with the appliance
and with the accessory.
3.4 The inlet hose
1. Connect the water inlet hose to the
back of the appliance.
2. Position it toward left or right
depending on the position of the
water tap.
20º20º
45º45º
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Make sure that the inlet hose
is not in vertical position.
3. If necessary, loose the ring nut to set
it in the correct position.
4. Connect the water inlet hose to the
cold water tap with 3/4" thread.
You can extend the drain
hose to maximum 400 cm.
Contact the authorized
service centre for the other
drain hose and the
extension.
It is possible to connect the drain hose in
different ways:
1. Make a U shape with the drain hose
and put it around the plastic hose
guide.
2. On the edge of a sink - Fasten the
guide to the water tap or to the wall.
Make sure that the plastic
guide cannot move when
the appliance drains.
CAUTION!
Make sure that there are no
leaks from the couplings.
Do not use an extension
hose if the inlet hose is too
short. Contact the service
centre for the replacement
of the inlet hose.
3.5 Water drainage
The drain hose should be positioned at a
height of not less than 60 cm and not
more than 100 cm from the floor.
Make sure that the drain
hose end is not immersed in
the water. There may be a
return of dirty water into the
appliance.
3. To a stand pipe with vent-hole Insert the drain hose directly into a
drain pipe. Refer to the illustration.
The end of the drain hose
must always be ventilated ,
i.e. the inner diameter of the
drain pipe (min. 38 mm min. 1.5") must be larger
than the external diameter
of the drain hose.
4. If the end of the drain hose looks like
this (see the picture), you can push it
directly into the stand pipe.
ENGLISH 11
5. Without the plastic hose guide, to
a sink spigot - Put the drain hose in
the spigot and tighten it with a
clamp. Refer to the illustration.
Make sure that the drain
hose makes a loop to
prevent particles going into
the appliance from the sink.
6. Position the hose directly to a builtin drain pipe in the room wall and
tighten it with a clamp.
4. PRODUCT DESCRIPTION
4.1 Special features
Your new washing machine meets all
modern requirements for an effective
treatment of laundry with low water,
energy and detergent consumption and
proper care of fabric.
• The Wi-Fi connection and Remote
Start enable you to start a cycle, to
interact with your washing machine
and to check the washing cycle status
in remote control.
• The SoftWater Technology acts as
water softener and removes harsh
minerals from the inlet water and
supplies soft water for the washing.
Wash after wash, fabric stiffness,
shrinkage and colour fading are
prevented.
• The MyWash 49min programme
ensures a perfect care of fabrics and
optimal washing results in maximum
49 minutes. It makes your clothes life
longer reducing colour fading and
pilling formation!
• The Oko-Mix technology has been
designed to protect the fabric fibres
thanks to different pre-mixing phases
that dissolves first the detergent and
then fabric softener in the water
before they are distributed in the
laundry. So every fibre is reached and
cared for.
• The ProSense technology detects
the laundry load size defining the
programme duration in 30 seconds.
1 2 3
10
6
7
8
4
11
9
12 13
5
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The washing programme is tailored to
the laundry load and the type of fabric
without consuming more time, energy
and water than necessary.
• The steam has a quick and easy way
to refresh the clothes. The gentle
steam programmes remove odours
and reduce creases in dry fabrics so
they need little ironing.
4.2 Appliance overview
The Plus Steam option, finishes every
cycle with gentle steam that relaxes
the fibres and reduces fabric creasing.
Ironing will be easier!
• The Stains option pre-treats stubborn
stains optimizing the effectiveness of
the stain remover.
Worktop
1
Detergent dispenser and salt
2
compartment
Control panel
3
Door handle
4
Rating plate
5
Internal light
6
Drain pump filter
7
Feet for levelling the appliance
8
Drain hose
9
Inlet hose connection
10
Mains cable
11
Transit bolts
12
Hose support
13
4.3 Detergent dispenser and
salt compartment
Always follow the
instructions that you find on
the packaging of the
detergent products. Anyway,
we recommend not to
exceed the maximum
indicated level in each
compartment (
).
M
ax
▼
Ma
x
▼
Max
▼
Salt
Salt
Compartment for liquid additives
Salt
(fabric conditioner, starch).
Compartment for salt.
Read carefully 'The
Water Softener
technology (Soft
Water)'.
Maximum level for detergent/
additives quantity.
When selecting a prewash
Compartment for washing phase:
powder detergent, stain remover.
When using liquid
phase, put the detergent/
additive in a dosing ball
inside the drum.
detergent, make sure
that the special
container for liquid
detergent is inserted.
Refer to 'Filling the
detergent and
After a washing cycle, if
necessary, remove any
detergent residue from the
detergent dispenser.
additives' in 'Daily
Use' chapter.
5. THE WATER SOFTENER (SOFT WATER)
ENGLISH 13
5.1 Introduction
The water contains harsh minerals. The
higher the content of these minerals the
harder the water is.
Hard water can reduce the effectiveness
of the detergent, reduce the softness of
fabrics and contribute towards shrinkage
and colour fading.
This appliance is equipped with a water
softener able to provide the right degree
of water softening to preserve the fabric
integrity, colour brightness and ensuring
good wash performances at low
temperature.
The water softener should be adjusted
according to the water hardness of your
inlet water. A correct setting allows to
achieve the best washing results and the
maximum garments protection.
To set the water softener correctly,
please refer to 'How to set the water
hardness level'.
5.2 How to set the water hardness level
The appliance allows you to chose
between 7 levels corresponding to 7
different ranges of water hardness.
Depending on the country, the water
hardness is expressed in equivalent
scales: e.g. French degrees (°f), German
degrees (°d), English degrees (°e),
mmol/l and ppm.
If necessary, please contact your local
water authority to check the water
hardness in your area.
Check in the "Water hardness levels"
table which is the proper level.
To set the water hardness level:
1. Press the On/Off button for a few
seconds to activate the appliance.
2. Wait about 10 seconds for appliance
internal check.
3. Touch the Stains/Prewash and the
Plus Steam buttons simultaneously
(by touching the two buttons at the
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same instant, as shown in the next
drawing) for some seconds until the
display shows the default level C04
and the indicator
goes on. It
means the water softener is active
during washing only.
4. Touch repeatedly the Stains/Prewash
button until the desired level appears
(from C01 to C07).
5. Touch the Start/Pause button to
confirm your choice and exit the
menu.
How to set the water softener also during rinse phase
The factory setting allows to soften the
water during washing phase only. This
setting satisfies most of the use
condition. However, if the inlet water is
particularly hard (C06 and C07 levels),
we suggest to set the water softener also
during rinsing phase to preserve the
fabric softness.
Once you have entered the menu by
pressing Stains/Prewash and the Plus
Steam buttons:
1. Touch the Plus Steam button. The
goes on.
This setting increases
the salt consumption.
2. Touch the Start/Pause button to
confirm your choice and exit the
menu.
How to deactivate the water softener
Once you have entered the menu by
pressing Stains/Prewash and the Plus
Steam buttons:
1. By touching the Plus Steam button
twice, the water softener is excluded
completely. The indicator
go off and the appears in
the display.
2. Touch the Start/Pause button to
confirm your choice and exit the
menu.
and
Water hardness levels
Levels Water hardness range
°f
C01 ≤5 ≤3 ≤ 4 ≤0.5 ≤ 50
C02 6 - 13 4 - 7 5 - 9 0.6 - 1.3 60 - 130
C03 14 - 21 8 - 11 10 -15 1.4 - 2.1 140 - 210
1)
C04
C05 30 - 37 17 - 20 21 - 26 3.0 - 3.7 300 - 370
C06 38 - 45 21 -25 27 - 32 3.8 - 4.5 380 - 450
C07 ≥46 ≥26 ≥33 ≥4.6 ≥460
1)
Factory setting, able to satisfy most of the use conditions.
(French degrees)
22 - 29 12 - 16 16 - 20 2.2 - 2.9 220 - 290
°d
(German degrees)
°e
(English degrees)
mmol/l ppm
Salt
M
ax
▼
Max
▼
Ma
x
▼
Salt
Salt
Max
▼
M
a
x
▼
Max
▼
Max
▼
Max
▼
Max
▼
SALT
Salt
Salt
Salt
Salt
ENGLISH 15
5.3 Pouring salt
The water softener function acts through
special resins present in the appliance.
To regenerate the resins and make them
ready to soften the water pour a special
salt in the compartment
1. Open the detergent dispenser.
2. Open the compartment
:
.
The compartment
can contain about
600 gr of salt that are sufficient for about
two months if the default water hardness
level (C04) is set and the water softener
is activated during wash phase only. A
different water hardness level or different
setting may increase or decrease the salt
consumption. Refer to 'How to set the
water hardness level' and 'How to set the
water softener also during rinse phase'.
The display shows the indicator
compartment
needs to be refilled
when
with salt, even if a little salt still remains.
WARNING!
Pour the salt in the
compartment
only.
WARNING!
Do not put anything but salt
in the compartment
. If
any other detergent/additive
is poured inadvertently in
this compartment, please
refer to 'Eliminating
detergent or other additives
from salt compartment' in
'Troubleshooting' chapter.
3. Pour the special salt.
4. Close the salt compartment and the
detergent dispenser.
Regularly check if there is
enough salt.
Only use special salt for
dishwasher and/or washing
machine. The proper salt can
be ordered from the web
site!
Other types of salts are less
efficient and over time could
damage the water softener
technology permanently. Do
not use fine salt!
The appliance works
normally even without salt,
but without exploiting its full
potential. If you use the
appliance without salt for a
long time, once the salt is
finally refilled, the water
softener function is
completely restored after a
few long washing cycles.
Salt
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5.4 Water softener
regeneration
After a few cycles, the appliance may
need to regenerate the water softener.
The regeneration process is
automatically ensured when running
programmes such as Cottons and
Synthetics routinely, even if the
programme duration is reduced by
taping the Time Save button once.
The regeneration process is
automatically ensured when running
programmes such as Cottons and
Synthetics routinely.
Other programmes may perform the
regeneration process automatically,
when settings and conditions allow it.
6. BEFORE FIRST USE
During installation or before
first use you may observe
some water in the appliance.
This is a residual water left in
the appliance after a full
functional test in the factory
to ensure the appliance is
delivered to customers in
perfect working order and is
no cause for concern.
1. Make sure that all transit bolts have
been removed from the appliance.
2. Make sure that the electrical power is
available and the water tap is open.
3. Make sure that there is salt in the
If you usually run very short
cycles, the regeneration
process may not occur: you
could see that salt has not
been used, since it is
consumed during
regeneration phase only.
To ensure the regeneration
process run a Cottons or a
Synthetics programme
once a week or every two
weeks at least.
the proper water hardness level.
Refer to "How to set the water
hardness level".
4. Pour 2 litres of water into the
detergent compartment marked by
.
This action activates the drain system.
5. Pour a small quantity of detergent
into the compartment marked by
.
6. Set and start a programme for cotton
at the highest temperature without
any laundry in the drum.
This removes all possible dirt from the
drum and the tub.
compartment marked by
and set
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