AEG L9FEB969C User Manual

L9FEB969C

USER MANUAL

EN User Manual

Washing Machine

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CONTENTS

1.	SAFETY INFORMATION.............................................................................................																													3
2.	SAFETY INSTRUCTIONS.............................................................................................																													5
3.	INSTALLATION............................................................................................................																													7
4.	PRODUCT DESCRIPTION.........................................................................................																													11
5.	THE WATER SOFTENER (SOFT WATER)................................................................																													13
6.	BEFORE FIRST USE...................................................................................................																													16
7.	CONTROL PANEL.....................................................................................................																													17
8.	PROGRAMMES..........................................................................................................																													24
9.		WI-FI - CONNECTIVITY SETUP...........................................................................																												28
10.		DAILY USE................................................................................................................																												30
11.		HINTS AND TIPS.....................................................................................................																												35
12.		CARE AND CLEANING..........................................................................................																												36
13.		TROUBLESHOOTING.............................................................................................																												41
14.		CONSUMPTION VALUES.......................................................................................																												46
15.		TECHNICAL DATA..................................................................................................																												47
16.		ACCESSORIES.........................................................................................................																												48
17.		PRODUCT INFORMATION SHEET IN REFERENCE TO E.U. REGULATION
1369/2017........................................................................................................................																														49

ENGLISH 3

FOR PERFECT RESULTS

Thank you for choosing this AEG product. We have created it to give you impeccable performance for many years, with innovative technologies that help make life simpler – features you might not find on ordinary appliances. Please spend a few minutes reading to get the very best from it.

Visit our website for:

Get usage advice, brochures, trouble shooter, service and repair information: www.aeg.com/support

Register your product for better service:

www.registeraeg.com

Buy Accessories, Consumables and Original spare parts for your appliance:

www.aeg.com/shop

CUSTOMER CARE AND SERVICE

Always use original spare parts.

When contacting our Authorised Service Centre, ensure that you have the following data available: Model, PNC, Serial Number.

The information can be found on the rating plate. Warning / Caution-Safety information

General information and tips Environmental information

Subject to change without notice.

1. SAFETY INFORMATION

Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damage that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference.

1.1 Children and vulnerable people safety

•This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.

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•Children between 3 and 8 years of age and persons with very extensive and complex disabilities shall be kept away from the appliance unless continuously supervised.

•Children of less than 3 years of age should be kept away from the appliance unless continuously supervised.

•Do not let children play with the appliance.

•Keep all packaging away from children and dispose of it appropriately.

•Keep detergents away from children.

•Keep children and pets away from the appliance when the door is open.

•If the appliance has a child safety device, it should be activated.

•Children shall not carry out cleaning and user maintenance of the appliance without supervision.

1.2 General Safety

•Do not change the specification of this appliance.

•This appliance is intended to be used in household and similar applications such as:

–staff kitchen areas in shops, offices and other working environments;

–by clients in hotels, motels, bed & breakfast and other residential type environments;

–areas for communal use in blocks of flats or in launderettes.

•Do not exceed the maximum load of 9 kg (refer to the "Programme chart" chapter).

•The operating water pressure at the water entry point from the outlet connection must be between 0.5 bar (0.05 MPa) and 8 bar (0.8 MPa).

•The ventilation opening in the base must not be covered by a carpet, mat, or any floor covering.

•The appliance must be connected to the water mains using the new supplied hose sets, or other new hose sets supplied by the Authorised Service Centre.

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•Old hose sets must not be reused.

•If the mains power supply cable is damaged, it must be replaced by the manufacturer, its Authorised Service Centre or similarly qualified persons to avoid an electrical hazard.

•Before any maintenance operation, deactivate the appliance and disconnect the mains plug from the socket.

•Do not use high pressure water sprays and/or steam to clean the appliance.

•Clean the appliance with a moist cloth. Use only neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects.

2.SAFETY INSTRUCTIONS

2.1 Installation

The installation must comply with relevant national regulations.

•Remove all the packaging and the transit bolts including rubber bush with plastic spacer.

•Keep the transit bolts in a safe place. If the appliance is to be moved in the future they must be reattached to lock the drum to prevent an internal damage.

•Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear.

•Follow the installation instructions supplied with the appliance.

•Do not install or use a damaged appliance.

•Do not install or use the appliance where the temperature can be less than 0°C or where it is exposed to the weather.

•The floor area on which the appliance is to be installed must be flat, stable, heat resistant and clean.

•Make sure that there is air circulation between the appliance and the floor.

•When the appliance is in its permanent position, check if it is levelled correctly with the aid of a

spirit level. If it is not, adjust the feet accordingly.

•Do not install the appliance directly above a floor drain.

•Do not spray water on the appliance and do not expose it to excessive humidity.

•Do not install the appliance where the appliance door cannot be fully opened.

•Do not put a closed container to collect possible water leakage under the appliance. Contact the Authorised Service Centre to ensure which accessories can be used.

2.2 Electrical connection

WARNING!

Risk of fire and electric shock.

•The appliance must be earthed.

•Always use a correctly installed shockproof socket.

•Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply.

•Do not use multi-plug adapters and extension cables.

•Make sure not to cause damage to the mains plug and to the mains cable. Should the mains cable need

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to be replaced, this must be carried out by our Authorised Service Centre.

•Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.

•Do not touch the mains cable or the mains plug with wet hands.

•Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.

•This appliance is fitted with a 13 A mains plug. If it is necessary to change the mains plug fuse, use only a 13 A ASTA (BS 1362) fuse (UK and Ireland only).

2.3 Water connection

•Do not cause damage to the water hoses.

•Before connection to new pipes, pipes not used for a long time, where repair work has been carried out or new devices fitted (water meters, etc.), let the water flow until it is clean and clear.

•Ensure that there are no visible water leaks during and after the first use of the appliance.

•Do not use an extension hose if the inlet hose is too short. Contact the Authorised Service Centre for the replacement of the inlet hose.

•When unpacking the appliance, It is possible to see water flowing from the drain hose. This is due to the testing of the appliance with the use of water in the factory.

•You can extend the drain hose to maximum 400 cm. Contact the Authorised Service Centre for the other drain hose and the extension.

•Make sure that there is access to the tap after the installation.

2.4 Use

WARNING!

Risk of injury, electric shock, fire, burns or damage to the appliance.

•Follow the safety instructions on the detergent packaging.

•Do not put flammable products or items that are wet with flammable products in, near or on the appliance.

•Do not wash fabrics which are heavily soiled with oil, grease or other greasy substances. It can damage rubber parts of the washing machine. Prewash such fabrics by hand before loading them into the washing machine.

•Do not touch the glass door while a programme operates. The glass can get hot.

•Make sure that all metal objects are removed from the laundry.

2.5 Internal lighting

WARNING!

Risk of injury.

•Visible LED radiation, do not look directly into the beam.

•The LED lamp is dedicated to drum lighting. This lamp cannot be reused for other lighting purposes.

•To replace the internal lighting, contact the Authorised Service Centre.

2.6 Service

•To repair the appliance contact the Authorised Service Centre. Use original spare parts only.

•Please note that self-repair or nonprofessional repair can have safety consequences and might void the guarantee.

2.7 Disposal

WARNING!

Risk of injury or suffocation.

•Disconnect the appliance from the mains electrical and water supplies.

•Cut off the mains electrical cable close to the appliance and dispose of it.

•Remove the door catch to prevent children or pets from becoming trapped in the drum.

•Dispose of the appliance in accordance with local requirements for the disposal of Waste Electrical and Electronic Equipment (WEEE).

3. INSTALLATION

WARNING!

Refer to Safety chapters.

3.1 Unpacking

WARNING!

Remove all the packaging and the transit bolts before installing the appliance.

WARNING!

Use the gloves.

1.Remove the external film. If necessary, use a cutter.

2.Remove the cardboard top and the polystyrene packaging materials.

3. Remove the internal film.

ENGLISH 7

4.Open the door and remove the polystyrene piece from the door seal and all the items from the drum.

5.Carefully put the appliance down on its rear side.

6.Put the front polystyrene packaging element on the floor under the appliance.

Make sure not to damage the hoses.

7.Remove the polystyrene protection from the bottom.

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8.Fully clean and dry the bottom of the appliance.

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CAUTION!

Do not use alcohol, solvents or chemical products.

9.Make sure to identify the different sizes and the positions of the sound barriers. Refer to the illustration:

A

B

•A (FRONT) = Front of the appliance

•B (BACK) = Rear of the appliance

10.Remove the adhesive strip from the silent barriers.

11.Attach the four barriers to bottom of the appliance.

12.Refer to the illustration. Make sure that the barriers are securely attached.

X4

A

B

Attach the sound barriers at a room temperature.

13.Pull up the appliance in vertical position.

14.Remove the power supply cable and the drain hose from the hose holders.

It is possible to see water flowing from the drain hose. This is due to the testing with water of the appliance in factory.

15.Remove the three bolts by using the spanner supplied with the appliance.

16.Pull out the plastic spacers.

17.Put the plastic caps, that you find in the user manual bag, in the holes.

We recommend that you keep the packaging and the transit bolts for any movement of the appliance.

3.2 Installation on suspended flooring

Suspended wooden floors are particularly susceptible to vibration.

To limit vibration we recommend placing a waterproof wooden panel, at least 15 mm thick, under the appliance. It should be screwed to at least 2 floor beams and should extend beyond the front feet.

If possible, install the appliance where the floor is more stable.

3.3 Positioning and levelling

1.Install the appliance on a flat hard floor.

Make sure that the appliance does not touch the wall or other units.

2.Loosen or tighten the feet to adjust the level.

WARNING!

Do not put cardboard, wood or equivalent materials below the appliance feet to adjust the level.

ENGLISH	9
X4

The appliance must be level and stable.

A correct adjustment of the appliance level prevents the vibration, noise and the movement of the appliance when in operation.

When the machine is installed on a plinth or if a washer dryer is stacked on the washing machine, use the accessories described in chapter 'Accessories'. Read carefully the instructions supplied with the appliance and with the accessory.

3.4 The inlet hose

1.Connect the water inlet hose to the back of the appliance.

2.Position it toward left or right depending on the position of the water tap.

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20º

Make sure that the inlet hose is not in vertical position.

3.If necessary, loose the ring nut to set it in the correct position.

4.Connect the water inlet hose to the cold water tap with 3/4" thread.

CAUTION!

Make sure that there are no leaks from the couplings.

Do not use an extension hose if the inlet hose is too short. Contact the service centre for the replacement of the inlet hose.

3.5 Water drainage

You can extend the drain hose to maximum 400 cm. Contact the authorized service centre for the other drain hose and the extension.

It is possible to connect the drain hose in different ways:

1.Make a U shape with the drain hose and put it around the plastic hose guide.

2.On the edge of a sink - Fasten the guide to the water tap or to the wall.

Make sure that the plastic guide cannot move when the appliance drains.

Make sure that the drain hose end is not immersed in the water. There may be a return of dirty water into the appliance.

The drain hose should be positioned at a height of not less than 60 cm and not more than 100 cm from the floor.

3.To a stand pipe with vent-hole - Insert the drain hose directly into a drain pipe. Refer to the illustration.

The end of the drain hose must always be ventilated , i.e. the inner diameter of the drain pipe (min. 38 mm - min. 1.5") must be larger than the external diameter of the drain hose.

4.If the end of the drain hose looks like this (see the picture), you can push it directly into the stand pipe.

4. PRODUCT DESCRIPTION

4.1 Special features

Your new washing machine meets all modern requirements for an effective treatment of laundry with low water, energy and detergent consumption and proper care of fabric.

•The Wi-Fi connection and Remote Start enable you to start a cycle, to interact with your washing machine and to check the washing cycle status in remote control.

•The SoftWater Technology acts as water softener and removes harsh minerals from the inlet water and supplies soft water for the washing. Wash after wash, fabric stiffness,

ENGLISH 11

5.Without the plastic hose guide, to a sink spigot - Put the drain hose in the spigot and tighten it with a clamp. Refer to the illustration.

Make sure that the drain hose makes a loop to prevent particles going into the appliance from the sink.

6.Position the hose directly to a builtin drain pipe in the room wall and tighten it with a clamp.

shrinkage and colour fading are prevented.

•The MyWash 49min programme ensures a perfect care of fabrics and optimal washing results in maximum 49 minutes. It makes your clothes life longer reducing colour fading and pilling formation!

•The Oko-Mix technology has been designed to protect the fabric fibres thanks to different pre-mixing phases that dissolves first the detergent and then fabric softener in the water before they are distributed in the laundry. So every fibre is reached and cared for.

•The ProSense technology detects the laundry load size defining the programme duration in 30 seconds.

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The washing programme is tailored to the laundry load and the type of fabric without consuming more time, energy and water than necessary.

•The steam has a quick and easy way to refresh the clothes. The gentle steam programmes remove odours and reduce creases in dry fabrics so they need little ironing.

The Plus Steam option, finishes every cycle with gentle steam that relaxes the fibres and reduces fabric creasing. Ironing will be easier!

•The Stains option pre-treats stubborn stains optimizing the effectiveness of the stain remover.

4.2 Appliance overview

1			2		3			9		10

4	11
5
6
	12 13
	7

Worktop

Detergent dispenser and salt compartment

Control panel Door handle Rating plate Internal light Drain pump filter

Feet for levelling the appliance Drain hose

Inlet hose connection Mains cable

Transit bolts Hose support

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4.3 Detergent dispenser and salt compartment

Always follow the instructions that you find on the packaging of the detergent products. Anyway, we recommend not to exceed the maximum indicated level in each

compartment ().

SALT

Max▼

S

SALT

Compartment for washing phase: powder detergent, stain remover.

When using liquid detergent, make sure that the special container for liquid detergent is inserted. Refer to 'Filling the detergent and additives' in 'Daily Use' chapter.

ENGLISH 13

Compartment for liquid additives (fabric conditioner, starch). Compartment for salt.

Read carefully 'The Water Softener technology (Soft Water)'.

Maximum level for detergent/ additives quantity.

When selecting a prewash phase, put the detergent/ additive in a dosing ball inside the drum.

After a washing cycle, if necessary, remove any detergent residue from the detergent dispenser.

5. THE WATER SOFTENER (SOFT WATER)

5.1 Introduction

The water contains harsh minerals. The higher the content of these minerals the harder the water is.

Hard water can reduce the effectiveness of the detergent, reduce the softness of fabrics and contribute towards shrinkage and colour fading.

This appliance is equipped with a water softener able to provide the right degree of water softening to preserve the fabric integrity, colour brightness and ensuring good wash performances at low temperature.

The water softener should be adjusted according to the water hardness of your inlet water. A correct setting allows to achieve the best washing results and the maximum garments protection.

To set the water softener correctly, please refer to 'How to set the water hardness level'.

5.2 How to set the water hardness level

The appliance allows you to chose between 7 levels corresponding to 7 different ranges of water hardness.

Depending on the country, the water hardness is expressed in equivalent scales: e.g. French degrees (°f), German degrees (°d), English degrees (°e), mmol/l and ppm.

If necessary, please contact your local water authority to check the water hardness in your area.

Check in the "Water hardness levels" table which is the proper level.

To set the water hardness level:

1.Press the On/Off button for a few seconds to activate the appliance.

2.Wait about 10 seconds for appliance internal check.

3.Touch the Stains/Prewash and the Plus Steam buttons simultaneously (by touching the two buttons at the

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same instant, as shown in the next drawing) for some seconds until the display shows the default level C04

and the indicator goes on. It means the water softener is active during washing only.

4.Touch repeatedly the Stains/Prewash button until the desired level appears (from C01 to C07).

5.Touch the Start/Pause button to confirm your choice and exit the menu.

How to set the water softener also during rinse phase

The factory setting allows to soften the water during washing phase only. This setting satisfies most of the use condition. However, if the inlet water is particularly hard (C06 and C07 levels),

Water hardness levels

we suggest to set the water softener also during rinsing phase to preserve the fabric softness.

Once you have entered the menu by pressing Stains/Prewash and the Plus Steam buttons:

1.Touch the Plus Steam button. The goes on.

This setting increases the salt consumption.

2.Touch the Start/Pause button to confirm your choice and exit the menu.

How to deactivate the water softener

Once you have entered the menu by pressing Stains/Prewash and the Plus Steam buttons:

1.By touching the Plus Steam button twice, the water softener is excluded completely. The indicator and go off and the appears in the display.

2.Touch the Start/Pause button to confirm your choice and exit the menu.

Levels	Water hardness range
	°f	°d		°e
	(French de-	(German de-		(English de-		mmol/l	ppm
	grees)	grees)		grees)
C01	≤5	≤3		≤ 4		≤0.5	≤ 50
C02	6 - 13	4	- 7	5	- 9	0.6 - 1.3	60 - 130
C03	14 - 21	8 - 11		10 -15		1.4 - 2.1	140 - 210
C041)	22 - 29	12	- 16	16	- 20	2.2 - 2.9	220 - 290
C05	30 - 37	17	- 20	21	- 26	3.0 - 3.7	300 - 370
C06	38 - 45	21 -25		27	- 32	3.8 - 4.5	380 - 450
C07	≥46	≥26		≥33		≥4.6	≥460

1) Factory setting, able to satisfy most of the use conditions.

5.3 Pouring salt

The water softener function acts through special resins present in the appliance.

To regenerate the resins and make them ready to soften the water pour a special

SALT

salt in the compartment :

1. Open the detergent dispenser.

Max▼

S

SALT

2. Open the compartment .

Max▼

Max

3. Pour the special salt.

Max▼

SALT

4.Close the salt compartment and the detergent dispenser.

Regularly check if there is enough salt.

ENGLISH 15

SALT

The compartment can contain about 600 gr of salt that are sufficient for about two months if the default water hardness level (C04) is set and the water softener is activated during wash phase only. A different water hardness level or different setting may increase or decrease the salt consumption. Refer to 'How to set the water hardness level' and 'How to set the water softener also during rinse phase'.

The display shows the indicator when

SALT

compartment needs to be refilled with salt, even if a little salt still remains.

WARNING!

Pour the salt in the

SALT

compartment only.

WARNING!

Do not put anything but salt

SALT

in the compartment . If any other detergent/additive is poured inadvertently in this compartment, please refer to 'Eliminating detergent or other additives from salt compartment' in 'Troubleshooting' chapter.

Only use special salt for dishwasher and/or washing machine. The proper salt can be ordered from the web site!

Other types of salts are less efficient and over time could damage the water softener technology permanently. Do not use fine salt!

The appliance works normally even without salt, but without exploiting its full potential. If you use the appliance without salt for a long time, once the salt is finally refilled, the water softener function is completely restored after a few long washing cycles.

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5.4Water softener regeneration

After a few cycles, the appliance may need to regenerate the water softener.

The regeneration process is automatically ensured when running programmes such as Cottons and Synthetics routinely, even if the programme duration is reduced by taping the Time Save button once.

The regeneration process is automatically ensured when running programmes such as Cottons and Synthetics routinely.

Other programmes may perform the regeneration process automatically, when settings and conditions allow it.

6. BEFORE FIRST USE

During installation or before first use you may observe some water in the appliance. This is a residual water left in the appliance after a full functional test in the factory to ensure the appliance is delivered to customers in perfect working order and is no cause for concern.

1.Make sure that all transit bolts have been removed from the appliance.

2.Make sure that the electrical power is available and the water tap is open.

3.Make sure that there is salt in the

SALT

compartment marked by and set

If you usually run very short cycles, the regeneration process may not occur: you could see that salt has not been used, since it is consumed during regeneration phase only. To ensure the regeneration process run a Cottons or a Synthetics programme once a week or every two weeks at least.

the proper water hardness level. Refer to "How to set the water hardness level".

4.Pour 2 litres of water into the detergent compartment marked by

.

This action activates the drain system.

5.Pour a small quantity of detergent into the compartment marked by .

6.Set and start a programme for cotton at the highest temperature without any laundry in the drum.

This removes all possible dirt from the drum and the tub.