AEG L9FEA966C User Manual
L9FEA966C
USER
MANUAL
EN User Manual
Washing Machine
www.aeg.com2
CONTENTS
1. SAFETY INFORMATION............................................................................................. 3
2. SAFETY INSTRUCTIONS.............................................................................................5
3. INSTALLATION............................................................................................................7
4. PRODUCT DESCRIPTION.........................................................................................11
5. THE WATER SOFTENER (SOFT WATER)................................................................ 13
6. CONTROL PANEL..................................................................................................... 17
7. FIRST TIME START-UP.............................................................................................. 17
8. TOUCH SCREEN....................................................................................................... 19
9. WI-FI CONNECTIVITY SETUP............................................................................. 21
10. BEFORE FIRST USE.................................................................................................23
11. PROGRAMMES........................................................................................................23
12. OPTIONS................................................................................................................. 29
13. DAILY USE................................................................................................................33
14. SETTINGS................................................................................................................ 38
15. HINTS AND TIPS..................................................................................................... 41
16. CARE AND CLEANING.......................................................................................... 43
17. TROUBLESHOOTING.............................................................................................48
18. CONSUMPTION VALUES.......................................................................................52
19. TECHNICAL DATA..................................................................................................53
20. ACCESSORIES.........................................................................................................54
21. PRODUCT INFORMATION SHEET IN REFERENCE TO E.U. REGULATION
1369/2017........................................................................................................................55
FOR PERFECT RESULTS
Thank you for choosing this AEG product. We have created it to give you
impeccable performance for many years, with innovative technologies that help
make life simpler - features you might not find on ordinary appliances. Please
spend a few minutes reading to get the very best from it.
Visit our website for:
Get usage advice, brochures, trouble shooter, service information:
www.aeg.com/webselfservice
Register your product for better service:
www.registeraeg.com
Buy Accessories, Consumables and Original spare parts for your appliance:
www.aeg.com/shop
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the
following data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Warning / Caution-Safety information
General information and tips
Environmental information
ENGLISH 3
Subject to change without notice.
1.
SAFETY INFORMATION
Before the installation and use of the appliance,
carefully read the supplied instructions. The
manufacturer is not responsible for any injuries or
damage that are the result of incorrect installation or
usage. Always keep the instructions in a safe and
accessible location for future reference.
1.1 Children and vulnerable people safety
• This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning the use of the appliance in a
safe way and understand the hazards involved.
www.aeg.com4
• Children between 3 and 8 years of age and persons
with very extensive and complex disabilities shall be
kept away from the appliance unless continuously
supervised.
• Children of less than 3 years of age should be kept
away from the appliance unless continuously
supervised.
• Do not let children play with the appliance.
• Keep all packaging away from children and dispose of
it appropriately.
• Keep detergents away from children.
• Keep children and pets away from the appliance when
the door is open.
• Children shall not carry out cleaning and user
maintenance of the appliance without supervision.
1.2 General Safety
• Do not change the specification of this appliance.
• This appliance is intended to be used in household
and similar applications such as:
– staff kitchen areas in shops, offices and other
working environments;
– by clients in hotels, motels, bed & breakfast and
other residential type environments;
– areas for communal use in blocks of flats or in
launderettes.
• Do not exceed the maximum load of 9 kg (refer to the
"Programme chart" chapter).
• The operating water pressure at the water entry point
from the outlet connection must be between 0.5 bar
(0.05 MPa) and 8 bar (0.8 MPa).
• The ventilation opening in the base must not be
covered by a carpet, mat, or any floor covering.
• The appliance must be connected to the water mains
using the new supplied hose sets, or other new hose
sets supplied by the Authorised Service Centre.
• Old hose sets must not be reused.
• If the mains power supply cable is damaged, it must
be replaced by the manufacturer, its Authorised
Service Centre or similarly qualified persons to avoid
an electrical hazard.
• Before any maintenance operation, deactivate the
appliance and disconnect the mains plug from the
socket.
• Do not use high pressure water sprays and/or steam
to clean the appliance.
• Clean the appliance with a moist cloth. Use only
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.
2. SAFETY INSTRUCTIONS
ENGLISH 5
2.1 Installation
The installation must comply
with relevant national
regulations.
• Remove all the packaging and the
transit bolts including rubber bush
with plastic spacer.
• Keep the transit bolts in a safe place.
If the appliance is to be moved in the
future they must be reattached to lock
the drum to prevent an internal
damage.
• Always take care when moving the
appliance as it is heavy. Always use
safety gloves and enclosed footwear.
• Follow the installation instructions
supplied with the appliance.
• Do not install or use a damaged
appliance.
• Do not install or use the appliance
where the temperature can be less
than 0°C or where it is exposed to the
weather.
• The floor area on which the appliance
is to be installed must be flat, stable,
heat resistant and clean.
• Make sure that there is air circulation
between the appliance and the floor.
• When the appliance is in its
permanent position, check if it is
levelled correctly with the aid of a
spirit level. If it is not, adjust the feet
accordingly.
• Do not install the appliance directly
above a floor drain.
• Do not spray water on the appliance
and do not expose it to excessive
humidity.
• Do not install the appliance where the
appliance door cannot be fully
opened.
• Do not put a closed container to
collect possible water leakage under
the appliance. Contact the Authorised
Service Centre to ensure which
accessories can be used.
2.2 Electrical connection
WARNING!
Risk of fire and electric
shock.
• The appliance must be earthed.
• Always use a correctly installed
shockproof socket.
• Make sure that the parameters on the
rating plate are compatible with the
electrical ratings of the mains power
supply.
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to
the mains plug and to the mains
cable. Should the mains cable need
to be replaced, this must be carried
out by our Authorised Service Centre.
www.aeg.com6
• Connect the mains plug to the mains
socket only at the end of the
installation. Make sure that there is
access to the mains plug after the
installation.
• Do not touch the mains cable or the
mains plug with wet hands.
• Do not pull the mains cable to
disconnect the appliance. Always pull
the mains plug.
• This appliance is fitted with a 13 A
mains plug. If it is necessary to
change the mains plug fuse, use only
a 13 A ASTA (BS 1362) fuse (UK and
Ireland only).
2.3 Water connection
• Do not cause damage to the water
hoses.
• Before connection to new pipes,
pipes not used for a long time, where
repair work has been carried out or
new devices fitted (water meters,
etc.), let the water flow until it is clean
and clear.
• Ensure that there are no visible water
leaks during and after the first use of
the appliance.
• Do not use an extension hose if the
inlet hose is too short. Contact the
Authorised Service Centre for the
replacement of the inlet hose.
• When unpacking the appliance, It is
possible to see water flowing from the
drain hose. This is due to the testing
of the appliance with the use of water
in the factory.
• You can extend the drain hose to
maximum 400 cm. Contact the
Authorised Service Centre for the
other drain hose and the extension.
• Make sure that there is access to the
tap after the installation.
• Follow the safety instructions on the
detergent packaging.
• Do not put flammable products or
items that are wet with flammable
products in, near or on the appliance.
• Do not wash fabrics which are heavily
soiled with oil, grease or other greasy
substances. It can damage rubber
parts of the washing machine.
Prewash such fabrics by hand before
loading them into the washing
machine.
• Do not touch the glass door while a
programme operates. The glass can
get hot.
• Make sure that all metal objects are
removed from the laundry.
2.5 Service
• To repair the appliance contact the
Authorised Service Centre.
• Use original spare parts only.
2.6 Disposal
WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the
mains electrical and water supplies.
• Cut off the mains electrical cable
close to the appliance and dispose of
it.
• Remove the door catch to prevent
children or pets from becoming
trapped in the drum.
• Dispose of the appliance in
accordance with local requirements
for the disposal of Waste Electrical
and Electronic Equipment (WEEE).
2.4 Use
WARNING!
Risk of injury, electric shock,
fire, burns or damage to the
appliance.
3. INSTALLATION
1
2
ENGLISH 7
WARNING!
Refer to Safety chapters.
3.1 Unpacking
WARNING!
Remove all the packaging
and the transit bolts before
installing the appliance.
WARNING!
Use the gloves.
1. Remove the external film. If
necessary, use a cutter.
2. Remove the cardboard top and the
polystyrene packaging materials.
4. Open the door and remove the
polystyrene piece from the door seal
and all the items from the drum.
5. Carefully put the appliance down on
its rear side.
6. Put the front polystyrene packaging
element on the floor under the
appliance.
Make sure not to damage
the hoses.
7. Remove the polystyrene protection
from the bottom.
3. Remove the internal film.
8. Fully clean and dry the bottom of the
appliance.
A
B
x4
A
B
www.aeg.com8
CAUTION!
Do not use alcohol, solvents
or chemical products.
9. Make sure to identify the different
sizes and the positions of the sound
barriers. Refer to the illustration:
Attach the sound barriers at
a room temperature.
13. Pull up the appliance in vertical
position.
14. Remove the power supply cable and
the drain hose from the hose holders.
• A (FRONT) = Front of the
appliance
• B (BACK) = Rear of the appliance
10. Remove the adhesive strip from the
silent barriers.
11. Attach the four barriers to bottom of
the appliance.
12. Refer to the illustration. Make sure
that the barriers are securely
attached.
It is possible to see water
flowing from the drain hose.
This is due to the testing
with water of the appliance
in factory.
15. Remove the three bolts by using the
spanner supplied with the appliance.
16. Pull out the plastic spacers.
17. Put the plastic caps, that you find in
the user manual bag, in the holes.
We recommend that you
x4
keep the packaging and the
transit bolts for any
movement of the appliance.
3.2 Installation on suspended flooring
Suspended wooden floors are
particularly susceptible to vibration.
To limit vibration we recommend placing
a waterproof wooden panel, at least 15
mm thick, under the appliance. It should
be screwed to at least 2 floor beams and
should extend beyond the front feet.
If possible, install the appliance where
the floor is more stable.
3.3 Positioning and levelling
1. Install the appliance on a flat hard
floor.
Make sure that the
appliance does not touch
the wall or other units.
2. Loosen or tighten the feet to adjust
the level.
WARNING!
Do not put cardboard, wood
or equivalent materials
below the appliance feet to
adjust the level.
ENGLISH 9
The appliance must be level and stable.
A correct adjustment of the
appliance level prevents the
vibration, noise and the
movement of the appliance
when in operation.
When the machine is
installed on a plinth or if a
washer dryer is stacked on
the washing machine, use
the accessories described in
chapter 'Accessories'. Read
carefully the instructions
supplied with the appliance
and with the accessory.
3.4 The inlet hose
1. Connect the water inlet hose to the
back of the appliance.
2. Position it toward left or right
depending on the position of the
water tap.
20º20º
45º45º
www.aeg.com10
Make sure that the inlet hose
is not in vertical position.
3. If necessary, loose the ring nut to set
it in the correct position.
4. Connect the water inlet hose to the
cold water tap with 3/4" thread.
You can extend the drain
hose to maximum 400 cm.
Contact the authorized
service centre for the other
drain hose and the
extension.
It is possible to connect the drain hose in
different ways:
1. Make a U shape with the drain hose
and put it around the plastic hose
guide.
2. On the edge of a sink - Fasten the
guide to the water tap or to the wall.
Make sure that the plastic
guide cannot move when
the appliance drains.
CAUTION!
Make sure that there are no
leaks from the couplings.
Do not use an extension
hose if the inlet hose is too
short. Contact the service
centre for the replacement
of the inlet hose.
3.5 Water drainage
The drain hose should be positioned at a
height of not less than 60 cm and not
more than 100 cm from the floor.
Make sure that the drain
hose end is not immersed in
the water. There may be a
return of dirty water into the
appliance.
3. To a stand pipe with vent-hole Insert the drain hose directly into a
drain pipe. Refer to the illustration.
The end of the drain hose
must always be ventilated ,
i.e. the inner diameter of the
drain pipe (min. 38 mm min. 1.5") must be larger
than the external diameter
of the drain hose.
4. If the end of the drain hose looks like
this (see the picture), you can push it
directly into the stand pipe.
ENGLISH 11
5. Without the plastic hose guide, to
a sink spigot - Put the drain hose in
the spigot and tighten it with a
clamp. Refer to the illustration.
Make sure that the drain
hose makes a loop to
prevent particles going into
the appliance from the sink.
6. Position the hose directly to a builtin drain pipe in the room wall and
tighten it with a clamp.
4. PRODUCT DESCRIPTION
4.1 Special features
Your new washing machine meets all
modern requirements for an effective
treatment of laundry with low water,
energy and detergent consumption and
proper care of fabric.
• The interactive touch screen display
makes the setting and the use of the
appliance more immediate and
agreeable.
• The Wi-Fi connection and Remote
Start enable you to start a cycle, to
interact with your washing machine
and to check the washing cycle status
in remote control.
• The SoftWater Technology acts as
water softener and removes harsh
minerals from the inlet water and
supplies soft water for the washing.
Wash after wash, fabric stiffness,
shrinkage and colour fading are
prevented.
• The Oko-Mix technology has been
designed to protect the fabric fibres
thanks to different pre-mixing phases
that dissolves first the detergent and
then fabric softener in the water
before they are distributed in the
laundry. So every fibre is reached and
cared for.
• Thanks to the Weight Sensors the
appliance can detect the weight of
your load and advise on how much
detergent you need to achieve the
best results without waste.
1 2 3
9
5
6
7
4
10
8
11 12
www.aeg.com12
• The ProSense technology adjusts
automatically the programme
duration to the laundry in the drum to
achieve perfect washing results in the
minimum possible time.
• The steam has a quick and easy way
to refresh the clothes. The gentle
steam programmes remove odours
and reduce creases in dry fabrics so
they need little ironing.
The Plus Steam option, finishes every
cycle with gentle steam that relaxes
4.2 Appliance overview
the fibres and reduces fabric creasing.
Ironing will be easier!
• The Stains option pre-treats stubborn
stains optimizing the effectiveness of
the stain remover.
• Thanks to the Soft Plus option, the
fabric softener is uniformly spread out
in the laundry and deeply penetrates
the fabric fibres favouring a perfect
softness.
Worktop
1
Detergent dispenser and salt
2
compartment
Control panel
3
Door handle
4
Rating plate
5
Drain pump filter
6
Feet for levelling the appliance
7
Drain hose
8
Inlet hose connection
9
Mains cable
10
Transit bolts
11
Hose support
12
4.3 Detergent dispenser and
salt compartment
Always follow the
instructions that you find on
the packaging of the
detergent products. Anyway,
we recommend not to
exceed the maximum
indicated level in each
compartment (
).
M
ax
▼
Ma
x
▼
Max
▼
Salt
Salt
Compartment for liquid additives
Salt
(fabric conditioner, starch).
Compartment for salt.
Read carefully 'The
Water Softener
technology (Soft
Water)'.
Maximum level for detergent/
additives quantity.
When selecting a prewash
Compartment for washing phase:
powder detergent, stain remover.
When using liquid
phase, put the detergent/
additive in a dosing ball
inside the drum.
detergent, make sure
that the special
container for liquid
detergent is inserted.
Refer to 'Filling the
detergent and
After a washing cycle, if
necessary, remove any
detergent residue from the
detergent dispenser.
additives' in 'Daily
Use' chapter.
5. THE WATER SOFTENER (SOFT WATER)
ENGLISH 13
5.1 Introduction
The water contains harsh minerals. The
higher the content of these minerals the
harder the water is.
Hard water can reduce the effectiveness
of the detergent, reduce the softness of
fabrics and contribute towards shrinkage
and colour fading.
This appliance is equipped with a water
softener able to provide the right degree
of water softening to preserve the fabric
integrity, colour brightness and ensuring
good wash performances at low
temperature.
The water softener should be adjusted
according to the water hardness of your
inlet water. A correct setting allows to
achieve the best washing results and the
maximum garments protection.
To set the water softener correctly,
please refer to 'How to set the water
hardness level'.
5.2 How to set the water hardness level and activate Water Softener
The appliance allows you to chose
between 7 levels corresponding to 7
different ranges of water hardness.
Depending on the country, the water
hardness is expressed in equivalent
scales: e.g. French degrees (°f), German
degrees (°d), English degrees (°e),
mmol/l and ppm.
If necessary, please contact your local
water authority to check the water
hardness in your area.
Check in the "Water hardness levels"
table which is the proper level.
The first time you turn the
appliance on, the touch
screen proposes different
settings: one on this is water
hardness level.
Settings
Machine Clean
Spin
OKOPower
ColourPro
Buzzer
Water Hardness
6
OFF
7>
<5
6
<Programmes
Info
Water Softener
Wash
>
<
Wash
<Programmes
Info
www.aeg.com14
To set the water hardness level:
1. Press the On/Off button for a few
seconds to activate the appliance.
2. Wait until the programme screen
appears and scroll up and down the
list to find Settings.
3. Tap on to enter the setting list.
4. Scroll the list up and down to find
Water Hardness.
5. Tap on the Water Hardness bar.
6. Scroll the level list right and left to
chose the proper level.
7. Tap on the Water Hardness bar to
exit and to confirm the chosen level.
8. Scroll up and down the setting list to
find the Water Softener bar and tap
on it to enter.
9. Scroll the bar right and left to chose:
• Wash: the water softener acts
during washing phase only. This
setting satisfies most of the use
condition.
• Wash & Rinse: if the inlet water is
particularly hard (6 and 7 levels),
we suggest to set the water
softener also during rinsing phase
to preserve the fabric softness.
This setting increases
the salt consumption.
• OFF: to deactivate the water
softener.
Water hardness levels
Levels as indi-
Levels
1 C01 ≤5 ≤3 ≤ 4 ≤0.5 ≤ 50
cated on the
1)
tester
Water hardness range
°f
(French
degrees)
°d
(German
degrees)
°e
(English
degrees)
mmol/l ppm
Salt
M
ax
▼
Max
▼
Max
▼
Salt
Salt
Max
▼
M
a
x
▼
Max
▼
Max
▼
Max
▼
Max
▼
SALT
ENGLISH 15
Levels as indi-
Levels
cated on the
1)
tester
Water hardness range
°f
(French
degrees)
°d
(German
degrees)
°e
(English
degrees)
mmol/l ppm
2 C02 6 - 13 4 - 7 5 - 9 0.6 - 1.3 60 - 130
3 C03 14 - 21 8 - 11 10 -15 1.4 - 2.1 140 - 210
2)
4
C04 22 - 29 12 - 16 16 - 20 2.2 - 2.9 220 - 290
5 C05 30 - 37 17 - 20 21 - 26 3.0 - 3.7 300 - 370
6 C06 38 - 45 21 -25 27 - 32 3.8 - 4.5 380 - 450
7 C07 ≥46 ≥26 ≥33 ≥4.6 ≥460
1)
If supplied with the appliance.
2)
Factory setting, able to satisfy most of the use conditions.
5.3 Pouring salt
The water softener function acts through
special resins present in the appliance.
To regenerate the resins and make them
ready to soften the water pour a special
salt in the compartment
1. Open the detergent dispenser.
:
3. Pour the special salt.
2. Open the compartment
.
4. Close the salt compartment and the
detergent dispenser.
Regularly check if there is
enough salt.
Salt
Salt
Salt
www.aeg.com16
The compartment
can contain about
600 gr of salt that are sufficient for about
20 - 300 washing cycles (or 4 - 70 weeks)
depending on the set water hardness
level and whether the water softener is
activated during wash phase only. If the
water softener is activated also during
rinse phase, the salt refilling lasts 5 - 80
washing cycles (or 1 - 18 weeks)
depending on the set water hardness
level. Refer to 'How to set the water
hardness level'.
The display shows the message Top up
salt at the end of a cycle when
compartment
needs to be refilled
with salt, even if a little salt still remains.
WARNING!
Pour the salt in the
compartment
only.
WARNING!
Do not put anything but salt
in the compartment
. If
any other detergent/additive
is poured inadvertently in
this compartment, please
refer to 'Eliminating
detergent or other additives
from salt compartment' in
'Troubleshooting' chapter.
Only use special salt for
dishwasher and/or washing
machine. The proper salt can
be ordered form the web
site!
Other types of salts are less
efficient and over time could
damage the water softener
technology permanently. Do
not use fine salt!
The appliance works
normally even without salt,
but without exploiting its full
potential. If you use the
appliance without salt for a
long time, once the salt is
finally refilled, the water
softener function is
completely restored after a
few long washing cycles.
5.4 Water softener regeneration
After a few cycles, the appliance may
need to regenerate the water softener.
The regeneration process takes place
automatically when long cycles are used
routinely (e.g. Cottons, Synthetics or
Cottons Eco) without reducing the time.
If you usually run short cycles
lasting less than 2 hours, the
regeneration process may
not occur: you could see that
salt has not been used, since
it is consumed during
regeneration phase only.
Depending on the frequency of use and
the water hardness level, run a long
cycle once a week or every two weeks
at least, in order to guarantee the
proper usage of soft water in your
washing cycle.
6. CONTROL PANEL
Start/Paus e
32
4
1
AEG
13.45
1/4
Svenska
English
Deutch
Italiano
Francais
Language
SV
DE
EN
IT
FR
Change
OK
You’ve selected:
English
2/4
Language
6.1 Control panel description
ENGLISH 17
On/Off button (On/Off)
1
Programme dial
2
Touch screen
3
7. FIRST TIME START-UP
Each time you turn the appliance on, the
Start-up Screen appears on the touch
screen.
The first time you turn the appliance on,
after the Start-up Screen you are guided
through the initial setup procedure.
7.1 Language setup
1. Scroll the language list to find the
desired language and hold the
desired language pressed to set it.
Start/Pause button (Start/Pause)
4
2. The following screen pops up:
• tap on OK to confirm the
language:
• tap on Change to change it.
Set Clock
13:45
46>
14>
<44
<12
45
min
13
h
3/4
Info
Set Clock
13:45
46>
14>
<44
<12
45
min
13
h
3/4
Info
Change
OK
Current time:
13:45
4/4
Set Clock
Later
Set
More settings to get the best results
from this machine will follow. Set
them now?
More Settings
Cottons
ColourPro
OKOPower
3h01min
Cottons Eco
Synthetics
More
1200
40°
Change
OK
Select water hardness for best results.
Keep default setting?
Water Hardness
Buzzer
Water Hardness
4
Long
5>
<3
4
Info
Change
OK
4
Water hardness is set to
Water Hardness
www.aeg.com18
7.2 Time setup
1. Scroll the hour and minute bars to
the right or to the left to set the
current time.
2. Tap on the Set Clock bar to set the
time.
3. The following screen pops up:
• tap on OK to confirm the set
time.
• tap on Change to change it.
desired programme.
If you tap on Set, proceed with next
settings.
7.4 Water Hardness
The display suggests to set the proper
water hardness level to improve the
washing results.
The following window pops up.
• Tap on OK to confirm the default
setting.
1. Tap on Change to enter the Water
Hardness submenu.
7.3 More settings
After you set the time, the More settings
screen pops up.
If you tap on Later, the programme list
screen appears and you can set the
2. Scroll the level list right or left to set
the desired water hardness level.
3. Tap on the Water Hardness bar.
The following window pops up.
Loading...