Please read these operating instructions carefully.
Pay particular attention to the section “Safety information” on the first few pages. Please retain these
operating instructions for later reference. Pass them
on to possible new owners of the appliance.
The following symbols are used in the
text:
1 Safety instructions
Warning: Information concerning your personal safety.
Important: Information on how to avoid damaging the appliance.
3 Information and practical tips
2 Environmental information
1. These numbers indicate step by step how to use
the appliance.
2. …
3. …
These operating instructions contain information on
steps you can take yourself to rectify a possible malfunction. Refer to the section “What to do if...”.
The safety aspects of this appliance comply with accepted technical standards and the German Appliance Safety Law. However, as manufacturers we
also believe it is our responsibility to familiarise you
with the following safety instructions.
Electrical Safety
• The installation and connection of the new appliance must only be carried out by qualified personnel.
• Repairs to the appliance are only to be carried out
by approved service engineers. Repairs carried out
by inexperienced persons may cause injury or serious malfunctioning. If your appliance needs repairing, please contact your local customer center or
your dealer.
3 Please follow these instructions, otherwise the
warranty will not cover any damage that may
occur.
• Flush-mounted appliances may only be operated
following installation in suitable installation cabinets and workplaces which conform to the relevant
standards. This ensures sufficient protection
against contact for electrical units as required by
the VDE [Association of German Electrical Engineers].
• If your appliance malfunctions or if fractures,
cracks or splits appear:
– switch off all cooking zones,
– disconnect the hob from the electricity supply.
Child Safety
The cooking zones will become hot when you cook.
Therefore, always keep small children away from the
appliance.
Safety When Cleaning
• For safety reasons do not clean the appliance with
a steam jet or high pressure cleaner.
• Clean the hob in accordance with the maintenance
and cleaning instructions in this manual.
How to avoid damage to the appliance
• Do not use the cooking area as a worktop or storage space.
• The frameless edge of the glass ceramic surface is
susceptible to knocks. Please be careful when
moving pots and pans around.
• Do not have the cook zones on with empty pans,
or with no pots or pans on them.
• Ceramic glass is very tough, and impervious to
sharp temperature changes, but is not unbreakable. It can be damaged if particularly hard or sharp
objects fall on to it.
• Do not use pots made of cast iron, or which have
damaged bases with rough edges or burrs. Moving
these around may cause scratches.
• If sugar or a mixture containing sugar falls onto a
hot cooking zone and melts, remove immediately,
while still hot, using a kitchen scraper. If left to cool
down, it may damage the surface when removed.
• Keep objects or materials liable to melt away from
the ceramic glass surface, for example, artificial
materials, aluminium foil, or cooking wraps. If any
other materials or foodstuffs are melting on the ceramic glass surface, these should also be cleaned
away immediately, using a kitchen scraper.
Safety During Use
• This appliance may only be used for normal cooking and frying in the home. It is not designed for
commercial or industrial purposes.
• Do not use the hob to heat the room.
• Take care when plugging electric appliances into
mains sockets near the hob. Connection leads
must not come into contact with the hot surface.
• Overheated fats and oils catch fire quickly. You
should supervise cooking when preparing foods in
fat or oil (e.g. chips).
• Switch off the cooking zones after use.
4
Page 5
2 Disposal
Disposing of the packaging
material
All materials used can be fully recycled.
Plastics are marked as follows:
• >PE< for polyethylene, as used for the outer wrapping and the bags inside.
• >PS< for polystyrene foam, e.g., as used for the
padding materials. They are completely free of
CFCs.
Disposal of old appliances
1 Warning: Before disposing of old appliances
please make them inoperable so that they
cannot be the source of danger.
To do this, disconnect the appliance from
the mains supply and remove the mains
lead.
To protect the environment, it is important that worn
out appliances are disposed of in the correct manner.
• The appliance must not be disposed of with
household rubbish.
• You can obtain information about collection dates
or public refuse disposal sites from your local
refuse department or council.
5
Page 6
The Key Features of Your Appliance
• Ceramic glass cooking surface: The appliance
has a ceramic glass cooking surface and 4 rapid
response cooking zones. The particularly powerful
radiant heater elements significantly shorten the
amount of time taken for the zones to heat up.
• Sensor fields: Your appliance is operated using
Touch Control sensor fields.
• Cleaning: The advantage of the ceramic glass
cooking surface and the sensor fields is their accessibility for cleaning. The smooth, flat surface is
easy to clean.
• On/Off sensor field: The “On/Off” sensor field
provides the appliance with a separate mains
switch. Touching this switches the power supply
on or off completely.
• Control and function indicators: Digital indica-
tors or control lamp provide information about settings made, functions activated, as well as any
residual heat of the corresponding cooking zone.
• Safety cut-out: A safety cut-out ensures that all
cooking zones switch off automatically after a period of time if the setting has not been changed.
• Keep warm setting:1 is the setting for keeping
foods warm.
• Residual heat indicator: An h for residual heat is
shown in the display if the cooking zone becomes
so hot that there is a risk of burning.
• Timer: All zones can be automatically switched off
using the integrated timer. When the end of the
cooking time has been reached, the cooking zone
switches off.
6
Page 7
Description of the Appliance
Cooking zones and control panel
Single ring cooking zone
1200W
Single ring cooking zone
1800W
Single ring cooking zone
2300W
145 mm
210 mm
180 mm
Control panel
„Timer“ with control display
145 mm
Single ring cooking zone
1200W
Lock
Cooking zone selection with displays for
heat setting/residual heat
Heat setting
selector
Mains button
On/Off
7
Page 8
Digital Displays
The four display fields that are assigned to the four
cooking zones display:
– _, after being switched on and when the safety
function causes an automatic cut-out,
– 0 when a cooking zone is selected,
– 1 to 9, depending on the selected heat setting,
– a during automatic warm up,
– h when there is residual heat,
– f when there is a fault.
1 Cooking Zone Safety
Cut-out
If one of the cooking zones is not switched off after a
certain time or if the heat setting is not changed, the
corresponding cooking zone switches itself off automatically.
h appears in the ring display for all rings that are
switched on, and _ after they have cooled down.
The rings are switched off at:
• Heat setting1 - 2after 6 hours
• Heat setting3 - 4after 5 hours
• Heat setting5after 4 hours
• Heat setting6 - 9after 1.5 hours
3 If one or more cooking zones switch off before
the times indicated see section “What to do
if …”.
Cancelling the Safety Cut-out
To cancel the activated safety cut-out the appliance
must be switched off and then on again using the
ON/OFF I sensor field. After this the cooking zones
are again ready for use.
Switching Off for Other Reasons
Liquid that boils over onto the control panel causes
all cooking zones to switch off immediately.
If you place a wet cloth on the control panel it has
the same effect. In both cases the appliance has to
be switched on again using the mains switch I after
removing the liquid or cloth.
8
Page 9
Before Using for the First Time
Initial Cleaning
Wipe the ceramic glass surface with a damp cloth.
1 Important: Do not use any caustic, abrasive
cleaners! The surface could be damaged.
Operating the Hob
3
When a cooking zone is switched on, it may
hum briefly. This is a characteristic of all ceramic glass cooking zones and does not impair either the function or the life of the
appliance.
Touch Control Sensor Field
To operate the Touch Control sensor field place your
finger from above flat onto the required field until the
appropriate displays come on or go out or the required function is carried out.
Switching On the Appliance
The entire appliance is switched on using the “On/
Off” I sensor field.
Touch the “On/Off” sensor field for approx. 2 seconds.
The digital displays will show _ and the decimal
point will flash.
3 Once the “On/Off” sensor field has been oper-
ated to switch on the appliance, one of the
cooking zones must be selected within approx. 10 seconds using the cooking zone selection buttons. Otherwise the appliance
switches off again for safety reasons.
Switching Off the Appliance
To switch off the appliance completely activate the
“On/Off” I sensor field.
Touch the “On/Off” sensor field for approx.
1second.
3 When an individual cooking zone or the entire
hob is switched off, any residual heat is shown
with an h (for “Hot”) in the digital display for
the appropriate cooking zones.
9
Page 10
Cooking Zone Selection
To select the required cooking zone touch the corresponding sensor field for approx. one second.
A zero with a decimal point will light up in the appropriate cooking zone display window 0.
3 The decimal point indicates that settings may
only be made for this cooking zone.
Heat Setting Selection
For setting and adjusting the heat setting (1 to 9)
for the selected cooking zone.
Use sensor field + to increase the heat setting.
Lower the heat setting with sensor field -.
3 If several cooking zones are being used simul-
taneously, the required cooking zone must be
selected by touching the appropriate sensor
field before adjusting the heat setting. The
decimal point in the display shows which
cooking zone has been selected.
10
Page 11
Switching off a Cooking
Zone
1. Select the required cooking zone with the cooking
zone sensor fields.
2. Touch sensor fields + and - simultaneously to
switch off or turn sensor field - back to zero.
3 A cooking zone may only be switched off
when the decimal point is on in the cooking
zone display.
Residual Heat Indicator
When an individual cooking zone or
the entire hob is switched off, any residual heat is shown with an h (for
“Hot”) in the digital display for the appropriate cooking zones.
Even after the cooking zone has been switched off,
the residual heat indicator only goes out when the
cooking zone is cold.
2 You can use the residual heat for melting and
keeping food warm.
1 Important! As long as the residual heat indi-
cator is illuminated, there is a risk of burns.
1 Important! If the power supply is interrupted
the h symbol will also go out and information
about residual heat will no longer be available.
However, it may still be possible to burn yourself. This can be avoided by taking care when
near the hob.
11
Page 12
Cooking with the Automatic Warm up Function
All four of the hob's cooking zones can be controlled
in nine stages and have an automatic warm up function:
– 1, lowest heat setting
– 9, highest heat setting
– a, automatic warm up function
When you select the required heat setting using the
+ sensor field, the cooking zone will work for a specific time on full power and then switch automatically
to the set heat setting.
The duration of the automatic warm up function depends on the heat setting selected.
Select the required cooking zone with the cooking
zone sensor fields.
Touch sensor field + until it reaches the required
heat 1 to 8. The set heat setting will be displayed
first. After five seconds a (= automatic warm up
function) will replace the heat setting in the display.
At the end of the warm up time the heat setting will
be shown again.
3 If during the automatic warm up function you
select a higher setting, eg. from 3 to 5, the
warm up time is adjusted to match. If you select a lower setting, the warm up time ends at
once.
2 If you start cooking again on a cooking zone
that is still warm, the automatic warm up function uses the residual heat. This saves time
and energy.
3 If you again wish to switch on a cooking zone
on which hot items are already standing, you
should always select the required heat setting
with the - sensor field. In this way you can
avoid making the food boil over as a result of
the extra burst of heat from the automatic
warm up.
12
Page 13
Cooking without the Automatic Warm up Function
If you wish to use the cooking zone without automatic warm up, select the required heat setting with the
- sensor field.
1. Switch on the appliance and select the desired
cooking zone using the cooking zone selection
buttons.
2. Touch sensor field - to select the required heat
setting from 9 to 1.
3 You can adjust the heat setting at any time us-
ing the + and - buttons, providing the cooking zone has been selected.
Switching off a cooking zone
1. Select the desired cooking zone using the cooking
zone buttons.
2. Press the + and - buttons simultaneously to
switch off.
1 When the rings are still hot cooking should be
carried out without automatic warm up.
Locking/Unlocking the
Control Panel
With the exception of the “On/Off” sensor field the
control panel can be locked at any required time during cooking in order to prevent adjusting the settings
such as when wiping over with a cloth. This
function is also suitable as a child safety feature.
1. Touch the „lock“ sensor field until the control indicator comes on.
2. To release the lock touch the „lock“ sensor field
again continuously until the control indicator goes
out.
3 Child safety feature! If the hob is completely
switched off using the “On/Off” sensor field
while the lock is on, then the lock will still be
active when the hob is switched on again. To
reactivate the cooking zones, the locking function must be cancelled as described above.
13
Page 14
Timer
A cooking duration can be set with the integrated
timer for all cooking zones. When the end of the
cooking duration is reached, the cooking zone
switches itself off automatically.
1. Using the cooking zone sensor field, select the required cooking zone and set the required heat setting.
2. Touch the TIMER W sensor field to activate the tim-
er function for this cooking zone.
the display
3. Using the + or - sensor fields set or adjust the re-
quired period of time until the zone is to switch off
automatically (eg. 15 minutes).
After a few seconds the timer will start automatically
and will show how much time remains before it will
switch off.
In addition, the “Timer active” display for the relevant
cooking zone will light up.
At the end of the set cooking time, the cooking zone
will switch off automatically and an acoustic signal
will sound.
4. Touch the TIMER W sensor field to switch off the
signal and control indicator.
.
00 will appear in
3 To set the timer more quickly, leave your finger
on the + or - sensor field until the required
time is reached.
If the - sensor field is operated first, the time
setting will begin at 99 minutes; if the + sensor field is operated first, the time setting will
begin at 1 minute.
14
Page 15
Displaying the remaining cooking
time
If you select a cooking zone which is in timer mode,
the cooking time still remaining appears in the timer
display window.
Using the timer to measure short
periods of time (“Minute Minder”).
1 Important! None of the cooking zones should
be set with the Timer!
1. Touch the "On/Off" sensor field for around two
seconds.
The digital display _ flashes.
2. Touch the TIMER W sensor field to activate the Ti-
mer function.
3. Using the + or - sensor fields, set the desired
length of time (for example, 20 minutes).
The Timer begins to run after a few seconds, and indicates the time remaining.
When the set time has elapsed, an audible signal is
sounded.
4. Touch the TIMER W sensor field, to switch off the
signal.
Ending the timer function prematurely
There are two ways of switching off the timer early:
Switching off the cooking zone and timer
simultaneously
1. Select the desired cooking zone using the cooking
zone buttons.
2. Touch the + and - buttons simultaneously: The
cooking zone and timer will switch off.
Switching off the timer - leaving the
cooking zone active
1. Select the desired cooking zone using the cooking
zone buttons.
2. Touch the “Timer” button again.
3. Touch the + and - buttons simultaneously:
– Only the timer will switch off.
– The cooking zone will stay on.
15
Page 16
Uses, Tables and Tips
Pans
The better the pan, the better the results.
• You can recognise good pans by their bases. The
base should be as thick and flat as possible.
• Pay particular attention when buying new pans to
the diameter of the base. Manufacturers often give
only the diameter of the upper rim.
• Pots with aluminium or copper bases can cause
metallic discolouring on the glass ceramic surface,
which is very difficult or impossible to remove.
• Do not use cast iron pans or pans with a rough,
burred or damaged base. This can produce permanent scratching if the pan is slid across the surface.
• When cold, pan bases are normally bowed slightly
inwards (concave). They should never be bowed
outwards (convex).
• If you wish to use special types of pan (e.g. a pressure cooker, simmering pan, wok, etc.), please observe the manufacturer's instructions.
2 Energy saving tips
You can save valuable energy by observing the following points:
• Always position pots and pans before switching on
the cooking zone.
• Dirty cooking zones and pan bases increase power
consumption.
• Whenever possible always position the lids firmly
on pots and pans to cover completely.
• Switch off the cooking zones before the end of the
cooking time to use the residual heat such as to
keep foods warm or for melting.
• The base of the pan should be the same size as
the cooking zone.
• Using a pressure cooker reduces cooking times by
up to 50%.
16
Page 17
Advice on Cooking with
and without Automatic
Warm up
The automatic warm up function is suitable for:
• dishes that start off cold, are heated up at high
power and do not need to be continually watched
when cooking on the selected heat setting,
• dishes that are put in a hot frying pan.
The automatic warm up function is not
suitable for:
• goulash, beef olives and similar braised dishes that
need continual turning until browned correctly,
have liquid added and are then braised until
cooked,
• dumplings, pasta dishes with large amounts of liquid,
• cooking with pressure cookers,
• very large quantities of soup/ stew with more than
2 litres of liquid.
General notes:
• When cooking without the automatic warm up
function, we recommend the use of a high heat
setting to warm up the food (using the - button)
and then leave the dish to finish cooking at an appropriate lower heat setting.
• Take special note of the results when you first use
the appliance! You can then decide which heat setting is the best for "your dishes" in the "quantities
you are accustomed to preparing" with "your
pans". You will then quickly appreciate the advantages of the automatic function and will feel relaxed about using your new hob.
• You can use the 1 heat setting for keeping food
warm.
17
Page 18
Typical Heat Settings
The information given in the following tables is for
guidance. The heat setting required for cooking depends on the quality of the pans and on the type and
quantity of food.
Switch
Setting
9
84.5
73.5
62.5 Frying
58.5
46.5
34.8
23.0
11.0
1) When cooking without the automatic warm up function, the warm up time can be selected as required.
Automatic Warm
Up Time
1)
(Min.)
Cooking
Process
Warming up
Frying
Deep-fat
frying
Fast frying
Boiling
Steaming
Sautéing
Poaching
Keeping warm
melting
Examples of Usage
Warming up large amounts of liquid, boiling pasta,
browning meat,
(browning goulash, pot-roast)
Steaks, pieces of loin,
potato fritters,
fried sausages,
pancakes, doughnuts
Schnitzel/cutlets,
liver, fish,
rissoles, fried eggs
Boiling up to 1.5 l liquid,
potatoes, vegetables
Steaming and sautéing small quantities of vegeta-
bles,
cooking rice and
milk-based dishes
Keeping foods warm,
melting butter,
dissolving gelatine,
melting chocolate
3 When heating up or frying, we recommend us-
ing the warm up setting “9” and then continue
cooking foods that require longer cooking
times at an appropriate lower heat setting.
18
Page 19
Cleaning and Care
Hob
1 Important: Cleaning agents must not come
into contact with the hot ceramic glass surface! All cleaning agents must be removed
with plenty of clean water after cleaning because they can have a caustic effect when the
rings are next heated!
Do not use any aggressive cleaners such as
grill or oven sprays, coarse scourers or abrasive pan cleaners.
3 Clean the ceramic glass surface after each use
when it is warm to the touch or cold. This will
avoid spillages becoming burnt on.
Remove scale and water marks, fat spots and
discolouration with a metallic shimmer using a
commercially available ceramic glass or stainless steel cleaner.
Light Soiling
1. Wipe the ceramic glass surface with a damp cloth
and a little washing up liquid.
2. Then rub dry with a clean cloth. Remnants of
cleaner must not be left on the surface.
3. Thoroughly clean the entire ceramic glass cooking
surface once a week with a commercially available
ceramic glass or stainless steel cleaner.
4. Then wipe the ceramic glass surface using plenty
of clean water and rub dry with a clean fluff-free
cloth.
Stubborn Soiling
1. To remove food that has boiled over or stubborn
splashes, use a glass scraper.
2. Place the glass scraper at an angle to the ceramic
glass surface.
3. Remove soiling by sliding the blade.
3 You can obtain glass scrapers and ceramic
glass cleaners from specialist retailers.
19
Page 20
1 Problem Dirt
1. Remove burnt-on sugar, melted plastic, aluminium
foil or other meltable materials with a glass scraper
immediately and while still hot.
1 Important: There is a risk of burning yourself
when the glass scraper is used on a hot cooking zone!
2. Then clean the hob normally when it has cooled
down.
3 If the cooking zone on which something has
melted has already cooled down, warm it up
again for cleaning.
Scratches or dark marks on the ceramic glass
surface, caused for example by a pan base
with sharp edges, cannot be removed. However, they do not impair the function of the
hob.
20
Page 21
What to do if …
Rectifying faults
It is possible that faults have been caused by a minor
error, which you can correct yourself with the help of
the following instructions. Do not attempt any further
repairs if the following instructions do not help in
each specific case.
1 Warning! Repairs to the appliance are only to
be carried out by approved service engineers.
Improperly effected repairs may result in considerable risk to the user. If your appliance
needs repairing, please contact your specialist
dealer or customer service.
What do I do if …
… the cooking zones do not work?
Check whether
– the mains fuse (fuse box) is intact or the circuit
breaker (at the household fuse box) has tripped. If
the circuit breaker trips or the fuse blows several
times, please call an approved electrician.
– the appliance has been properly switched on,
– the control indicators in the control panel are on,
– the correct cooking zone has been switched on,
– the cooking zones are set to the desired heat set-
ting for cooking,
– the cooking zones have been switched off by the
safety switch (see section “Safety functions”).
… a cooking zone cannot be switched
off?
Check whether
– the touch fields are partially covered by a damp
cloth or liquid.
– the lock is activated.
… a cooking zone cannot be switched
on?
Check whether
– the lock is activated.
… f is shown in the display?
Check whether the cooking zone has been overheated.
This indicator lights up to show overheating, electronic faults or for safety reasons.
If you call in customer service to resolve a problem
caused by incorrect operation of the appliance, the
customer service engineer's visit will not be free of
charge, even during the warranty period.
… the cooking zones cannot be switched
on?
Check whether
– the control panel is locked (see section “Locking/
Unlocking the Control Panel”).
– more than 10 seconds have elapsed between op-
erating the On/Off button and switching on the desired cooking zone, (see section “Switching on the
appliance”).
– the sensor fields are partially covered by a damp
cloth or with liquid.
… the display suddenly changes to _ or
h for residual heat?
Check whether
– the On/Off button has been operated accidentally.
– the sensor fields are partially covered by a damp
cloth, liquid or similar.
– the safety switch has been activated.
… after switching off the cooking zones,
neither _ nor h for residual heat appears
in the display?
Check whether
– the cooking zone was only used for a short period
and is therefore not hot enough.
If the cooking zone is hot, call the customer service.
21
Page 22
Installation Instructions
1
Important! The new appliance may only be installed and connected by qualified person-nel.
Please observe this instruction, otherwise the
warranty will not cover any damage that may
occur.
Technical Data
Appliance dimensions
Width590 mm
Depth520mm
Height47mm
Worktop cut-out dimensions
Width560mm
Depth490mm
Corner radiusR5
Cooking rings
PositionDiameterPower
Front left210mm2300W
Rear left145mm1200W
Rear right180mm1800 W
Front right145mm1200W
Regulations, Standards,
Directives
This appliance meets the following standards:
• EN 60 335-1 and EN 60 335-2-6
relating to the safety of electrical appliances for
household use and similar purposes and
• EN 60350, or DIN 44546 / 44547 / 44548
relating to the operating features of electric cookers, hobs, ovens, and grills for household use.
• EN 55014-2
• EN 55014
• EN 61000-3-2
• EN 61000-3-3
• relating to basic requirements for electro-magnetic
compatibility protection (EMC).
5 This appliance complies with the following EU
Directives:
• 73/23/EWG dated 19.02.1973 (Low Voltage Directive)
• A device must be provided in the electrical installation which allows the appliance to be disconnected
from the mains at all poles with a contact opening
width of at least 3 mm.
Suitable isolation devices include line protecting
cut-outs, fuses (screw type fuses are to be removed from the holder), earth leakage trips and
contactors.
• In respect of fire protection, this appliance corresponds to EN 60 335-2-6. This type of appliance
may be installed with a high cupboard or wall on
one side.
• Drawers may not be fitted underneath the hob.
• The installation must guarantee shock protection.
• The kitchen unit in which the appliance is fitted
must satisfy the stability requirements of
DIN 68930.
• For protection against moisture, all cut surfaces
are to be sealed with a suitable sealant.
• On tiled work surfaces, the joints in the area where
the hob sits must be completely filled with grout.
• On natural, artificial stone, or ceramic tops, the
snap action springs must be bonded in place with
a suitable artificial resin or mixed adhesive.
• Ensure that the seal is correctly seated against the
work surface without any gaps. Additional silicon
sealant must not be applied; this would make removal more difficult when servicing.
• The hob must be pressed out from below when removed.
• Clean the worktop around the cut-out area.
• Stick the single-sided adhesive sealing tape pro-
vided on the underside of the hob around the outside edge ensuring that it is not stretched. The two
ends of the tape should join in the middle of one
side. After trimming the tape (allow it to overlap by
2-3 mm), press the two ends together.
23
Page 24
Electrical Connection
Before connecting, check that the nominal voltage of
the appliance, that is the voltage stated on the rating
plate, corresponds to the available supply voltage.
The rating plate is located on the lower casing of the
hob.
The heating element voltage is AC230 V ~. The appliance also works perfectly on older networks with
AC220V~.
The hob is to be connected to the mains using a device that allows the appliance to be disconnected
from the mains at all poles with a contact opening
width of at least 3 mm, eg. automatic line protecting
cut-out,earth leakage tripsor fuse.
A type H05VV-F cable or one with a higher grade
must be used as the mains connecting cable.
The connection must be carried out as shown in the
diagram. The connecting links should be fitted according to the appropriate connection diagram. The
earth lead is connected to terminal E. The earth lead
must be longer than leads carrying electric current.
The cable connections must be made in accordance with regulations and the terminal screws
tightened securely.
Finally, the connecting cable is to be secured with
the mains cable cleat and the covering closed by
pressing firmly (lock into place).
Before switching on for the first time, any protective
foil or stickers must be removed from the glass ceramic surface.
1 Once connected to the mains supply check
that all cooking zones are ready for use by
briefly switching each on in turn at the maximum setting.
24
Page 25
Service
In the “What to do if …” section a number of malfunctions are listed that you can rectify yourself Look
there first if a fault occurs.
Is it a technical fault?
If so, please contact your customer service centre.
(You will find addresses and telephone numbers in
the section “Customer Service Centres”.)
Always prepare in advance for the discussion. This
will make diagnosis of the problem easier and also
make it easier to decide if a customer service visit is
necessary:
Please make a note of the following information as
accurately as possible:
• What form does the fault take?
• Under what circumstances does the fault occur?
Prior to the telephone call it is important that you
make a note of the following appliance code numbers that are given on the rating plate:
• model description,
• PNC code (9 digits),
• S No code (8 digits).
We recommend that you record the code numbers
here so that you always have them to hand:
Model: . . . . . . . . . . .
PNC: . . . . . . . . . . .
S-No: . . . . . . . . . . .
When do you incur costs even during the
warranty period?
• if you could have remedied the fault yourself using
the fault table (see section “What to do if …”),
• if the customer service technician has to make
several journeys because he was not provided with
all the relevant information before his visit and
therefore, forexample, has to fetch spare parts.
These multiple trips can be avoided if you prepare
your phone call as described above.
The Electrolux Group is the world´s largest producer of powered appliances for kitchen, cleaning and outdoor use. More than 55 million Electrolux Group products
(such as refrigerators, cookers, washing machines, vacuum cleaners, chain saws and lawn mowers) are sold each year to a value of approx. USD 14 billion in more
than 150 countries around the world.
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.