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USER
MANUAL
HKB95451NB
EN User Manual
Hob
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CONTENTS
1. SAFETY INFORMATION......................................................................................2
2. SAFETY INSTRUCTIONS.................................................................................... 5
3. INSTALLATION.....................................................................................................8
4. PRODUCT DESCRIPTION.................................................................................12
5. DAILY USE......................................................................................................... 12
6. HINTS AND TIPS................................................................................................14
7. CARE AND CLEANING...................................................................................... 16
8. TROUBLESHOOTING........................................................................................17
9. TECHNICAL DATA............................................................................................. 19
10. WARRANTY - SOUTH AFRICA........................................................................20
11. ENVIRONMENTAL CONCERNS......................................................................22
FOR PERFECT RESULTS
Thank you for choosing this AEG product. We have created it to give you
impeccable performance for many years, with innovative technologies that help
make life simpler – features you might not find on ordinary appliances. Please
spend a few minutes reading to get the very best from it.
Visit our website to:
Get usage advice, brochures, trouble shooter, service and repair information:
www.aeg.com/support
Register your product for better service:
www.registeraeg.com
Buy Accessories, Consumables and Original spare parts for your appliance:
www.aeg.com/shop
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the
following data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Warning / Caution-Safety information
General information and tips
Environmental information
Subject to change without notice.
1. SAFETY INFORMATION
Before the installation and use of the appliance, carefully
read the supplied instructions. The manufacturer is not
responsible for any injuries or damage that are the result
of incorrect installation or usage. Always keep the
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ENGLISH 3
instructions in a safe and accessible location for future
reference.
1.1 Children and vulnerable people safety
• This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning the use of the appliance in a
safe way and understand the hazards involved.
Children of less than 8 years of age and persons with
very extensive and complex disabilities shall be kept
away from the appliance unless continuously
supervised.
• Children should be supervised to ensure that they do
not play with the appliance.
• Keep all packaging away from children and dispose of
it appropriately.
• WARNING: Keep children and pets away from the
appliance when it operates or when it cools down.
Accessible parts become hot during use.
• If the appliance has a child safety device, it should be
activated.
• Children shall not carry out cleaning and user
maintenance of the appliance without supervision.
1.2 General Safety
• This appliance is for cooking purposes only.
• This appliance is designed for single household
domestic use in an indoor environment.
• This appliance may be used in, offices, hotel guest
rooms, bed & breakfast guest rooms, farm guest
houses and other similar accommodation where such
use does not exceed (average) domestic usage levels.
• WARNING: The appliance and its accessible parts
become hot during use. Care should be taken to avoid
touching heating elements.
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• WARNING: Unattended cooking on a hob with fat or
oil can be dangerous and may result in fire.
• Never use water to extinguish the cooking fire. Switch
off the appliance and cover flames with e.g. a fire
blanket or lid.
• WARNING: The appliance must not be supplied
through an external switching device, such as a timer,
or connected to a circuit that is regularly switched on
and off by a utility.
• CAUTION: The cooking process has to be supervised.
A short term cooking process has to be supervised
continuously.
• WARNING: Danger of fire: Do not store items on the
cooking surfaces.
• Metallic objects such as knives, forks, spoons and lids
should not be placed on the hob surface since they
can get hot.
• Do not use the appliance before installing it in the
built-in structure.
• Do not use a steam cleaner to clean the appliance.
• If the glass ceramic surface / glass surface is cracked,
switch off the appliance and unplug it from the mains.
In case the appliance is connected to the mains
directly using junction box, remove the fuse to
disconnect the appliance from power supply. In either
case contact the Authorised Service Centre.
• In case of hotplate glass breakage:
– shut immediately off all burners and any electrical
heating element and isolate the appliance from the
power supply,
– do not touch the appliance surface,
– do not use the appliance.
• If the supply cord is damaged, it must be replaced by
the manufacturer, an authorized Service or similarly
qualified persons in order to avoid a hazard.
• Where the appliance is directly connected to the
power supply, an all-pole isolating switch with a
contact gap is required. Complete disconnection in
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compliance with the conditions specified in
overvoltage category III must be guaranteed. The
earth cable is excluded from this.
• When you route the mains cable, make sure that the
cable doesn't come into direct contact (for example
using insulating sleeving) with parts that can reach
temperatures of more than 50°C above room
temperature.
• WARNING: Use only hob guards designed by the
manufacturer of the cooking appliance or indicated by
the manufacturer of the appliance in the instructions
for use as suitable or hob guards incorporated in the
appliance. The use of inappropriate guards can cause
accidents.
2. SAFETY INSTRUCTIONS
ENGLISH 5
This appliance is suitable for the
following markets: BH KW OM QA
JO LB AE ZA
2.1 Installation
WARNING!
Only a qualified person must
install this appliance.
WARNING!
Risk of injury or damage to
the appliance.
• Remove all the packaging.
• Do not install or use a damaged
appliance.
• Follow the installation instructions
supplied with the appliance.
• Keep the minimum distance from
other appliances and units.
• Always take care when moving the
appliance as it is heavy. Always use
safety gloves and enclosed footwear.
• Seal the cut surfaces with a sealant to
prevent moisture from causing
swelling.
• Protect the bottom of the appliance
from steam and moisture.
• Do not install the appliance next to a
door or under a window. This
prevents hot cookware from falling
from the appliance when the door or
the window is opened.
• If the appliance is installed above
drawers make sure that the space,
between the bottom of the appliance
and the upper drawer is sufficient for
air circulation.
• The bottom of the appliance can get
hot. Install a non-combustible
separation panel under the appliance
to prevent access to the bottom.
2.2 Electrical Connection
WARNING!
Risk of fire and electric
shock.
• All electrical connections should be
made by a qualified electrician.
• The appliance must be earthed.
• Before carrying out any operation
make sure that the appliance is
disconnected from the power supply.
• Make sure that the parameters on the
rating plate are compatible with the
electrical ratings of the mains power
supply.
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• Make sure the appliance is installed
correctly. Loose and incorrect
electricity mains cable or plug (if
applicable) can make the terminal
become too hot.
• Use the correct electricity mains
cable.
• Do not let the electricity mains cable
tangle.
• Make sure that a shock protection is
installed.
• Use the strain relief clamp on the
cable.
• Make sure the mains cable or plug (if
applicable) does not touch the hot
appliance or hot cookware, when you
connect the appliance to the near
sockets.
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to
the mains plug (if applicable) or to the
mains cable. Contact our Authorised
Service Centre or an electrician to
change a damaged mains cable.
• The shock protection of live and
insulated parts must be fastened in
such a way that it cannot be removed
without tools.
• Connect the mains plug to the mains
socket only at the end of the
installation. Make sure that there is
access to the mains plug after the
installation.
• If the mains socket is loose, do not
connect the mains plug.
• Do not pull the mains cable to
disconnect the appliance. Always pull
the mains plug.
• Use only correct isolation devices: line
protecting cut-outs, fuses (screw type
fuses removed from the holder), earth
leakage trips and contactors.
• The electrical installation must have
an isolation device which lets you
disconnect the appliance from the
mains at all poles. The isolation
device must have a contact opening
width of minimum 3 mm.
2.3 Gas connection
CAUTION!
When using a gas cylinder,
always keep it on a flat
horizontal surface (with the
gas valve on top).
• All gas connections must be made by
a qualified person.
• Before installation, make sure that the
local distribution conditions (nature of
the gas and gas pressure) and the
adjustment of the appliance are
compatible.
• Make sure that there is air circulation
around the appliance.
• The information about the gas supply
is on the rating plate.
• This appliance is not connected to a
device, which evacuates the products
of combustion. Make sure to connect
the appliance according to current
installation regulations. Follow the
requirements for adequate ventilation.
2.4 Use
WARNING!
Risk of injury, burns and
electric shock.
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CAUTION!
The use of a gas cooking
appliance results in the
production of heat, moisture
and products of combustion
in the room in which it is
installed. Ensure that the
kitchen is well ventilated
especially when the
appliance is in use.
Prolonged intensive use of
the appliance may require
additional ventilation, for
example the increasing of
mechanical ventilation where
present, additional
ventilation to safely remove
the products of combustion
to outside (external) air
whilst also providing room
air changes with additional
ventilation. Consult a
qualified person before
installation of the additional
ventilation.
• Do not change the specification of this
appliance.
• Remove all the packaging, labelling
and protective film (if applicable)
before first use.
• Make sure that the ventilation
openings are not blocked.
• Do not let the appliance stay
unattended during operation.
• Set the cooking zone to “off” after
each use.
• Do not put cutlery or saucepan lids on
the cooking zones. They can become
hot.
• Do not operate the appliance with wet
hands or when it has contact with
water.
• Do not use the appliance as a work
surface or as a storage surface.
• When you place food into hot oil, it
may splash.
WARNING!
Risk of fire and explosion
• Fats and oil when heated can release
flammable vapours. Keep flames or
heated objects away from fats and
oils when you cook with them.
• The vapours that very hot oil releases
can cause spontaneous combustion.
• Used oil, that can contain food
remnants, can cause fire at a lower
temperature than oil used for the first
time.
• Do not put flammable products or
items that are wet with flammable
products in, near or on the appliance.
WARNING!
Risk of damage to the
appliance.
• Do not keep hot cookware on the
control panel.
• Do not let cookware boil dry.
• Be careful not to let objects or
cookware fall on the appliance. The
surface can be damaged.
• Never leave a burner on with empty
cookware or without cookware.
• Do not put aluminium foil on the
appliance.
• Cookware made of cast iron,
aluminium or with a damaged bottom
can cause scratches on the glass /
glass ceramic. Always lift these
objects up when you have to move
them on the cooking surface.
• Use only stable cookware with the
correct shape and diameter larger
than the dimensions of the burners.
• Make sure cookware is centrally
positioned on the burners.
• Do not use large cookware that
overlap the edges of the appliance.
This can cause damage to the
worktop surface.
• Make sure the flame does not go out
when you quickly turn the knob from
the maximum to the minimum
position.
• Use only the accessories supplied
with the appliance.
• Do not install a flame diffuser on the
burner.
• Do not let acid liquids, for example
vinegar, lemon juice or limescale
remover, touch the hob. This can
cause matt patches.
• Discoloration of the enamel or
stainless steel has no effect on the
performance of the appliance.
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2.5 Care and cleaning
WARNING!
Do not remove the buttons,
knobs or gaskets from the
control panel. Water may get
inside the appliance and
cause damage.
• Clean the appliance regularly to
prevent the deterioration of the
surface material.
• Switch off the appliance and let it cool
down before cleaning.
• Do not use water spray and steam to
clean the appliance.
• Clean the appliance with a moist soft
cloth. Use only neutral detergents. Do
not use abrasive products, abrasive
cleaning pads, solvents or metal
objects.
• Do not clean the burners in the
dishwasher.
2.6 Service
• To repair the appliance contact the
Authorised Service Centre. Use
original spare parts only.
3. INSTALLATION
• Concerning the lamp(s) inside this
product and spare part lamps sold
separately: These lamps are intended
to withstand extreme physical
conditions in household appliances,
such as temperature, vibration,
humidity, or are intended to signal
information about the operational
status of the appliance. They are not
intended to be used in other
applications and are not suitable for
household room illumination.
2.7 Disposal
WARNING!
Risk of injury or suffocation.
• Contact your municipal authority for
information on how to dispose of the
appliance.
• Disconnect the appliance from the
mains supply.
• Cut off the mains electrical cable
close to the appliance and dispose of
it.
• Flat the external gas pipes.
WARNING!
Refer to Safety chapters.
3.1 Before the installation
Before you install the hob, write down the
information below from the rating plate.
The rating plate is on the bottom of the
hob.
Model .......................................
PNC .........................................
Serial number ...........................
3.2 Gas Connection
WARNING!
The following instructions
about installation,
connection and maintenance
must be carried out by
qualified personnel in
compliance with standards
and local regulations in
force.
Choose fixed connections or use a
flexible pipe in stainless steel in
compliance with the regulation in force. If
you use flexible metallic pipes, be careful
they do not come in touch with mobile
parts or they are not squeezed. Also be
careful when the hob is put together with
an oven.
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1/2
A B C
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Make sure that the gas
supply pressure of the
appliance obeys the
recommended values. The
adjustable connection is
fixed to the comprehensive
ramp by means of a
threaded nut G 1/2". Screw
the parts without force,
adjust the connection in the
necessary direction and
tighten everything.
A. End of shaft with nut
B. Washer supplied with the appliance
C. Elbow supplied with the appliance
WARNING!
It is important to install the
elbow correctly. Make sure
that the shoulder is on the
end of the thread. Then
install it on the hob
connecting pipe. Incorrect
assembly may cause a gas
leakage.
Liquid gas
Use the rubber pipe holder for liquid gas.
Always engage the gasket. Then
continue with the gas connection.
The flexible pipe is prepared for apply
when:
• it can not get hot more than room
temperature, higher than 30°C;
• it is no longer than 1500 mm;
• it shows no throttles;
• it is not subject to traction or torsion;
• it does not get in touch with cutting
edges or corners;
• it can be easily examined in order to
make sure its condition.
The control of preservation of the flexible
pipe consists in checking that:
• it does not show cracks, cuts, marks
of burnings on the two ends and on its
full length;
• the material is not hardened, but
shows its correct elasticity;
• the fastening clamps are not rusted;
• expired term is not due.
If one or more defects are visible, do not
repair the pipe, but replace it.
WARNING!
When installation is
complete, make sure that
the seal of each pipe fitting
is correct. Use a soapy
solution, not a flame!
3.3 Injectors replacement
1. Remove the pan supports.
2. Remove the caps and crowns of the
burner.
3. With a socket spanner 7 remove the
injectors and replace them with the
ones which are necessary for the
type of gas you use (see table in
"Technical Data" chapter).
4. Assemble the parts, follow the same
procedure backwards.
5. Attach the label with the new type of
gas supply near the gas supply pipe.
You can find this label in the package
supplied with the appliance.
If the supply gas pressure is changeable
or different from the necessary pressure,
you must fit an applicable pressure
adjuster on the gas supply pipe.
3.4 Adjustment of minimum level
To adjust the minimum level of the
burners:
1. Light the burner.
2. Turn the knob on the minimum
position.
3. Remove the knob.
4. With a thin screwdriver, adjust the
bypass screw position (A).
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3.6 Connection cable
To replace the connection cable use only
the special cable or its equivalent. The
cable type is: H03V2V2-F T90.
Make sure that the cable section is
applicable to the voltage and the working
temperature. The yellow / green earth
wire must be approximately 2 cm longer
5. If you change:
• from liquid gas to natural gas G20
20 mbar, undo the bypass screw
approximately 1/4 of a turn (1/2 of
a turn for Multi Crown burner).
• from natural gas G20 20 mbar to
liquid gas, fully tighten the bypass
screw in.
WARNING!
Make sure the flame does
not go out when you quickly
turn the knob from the
maximum position to the
minimum position.
3.5 Electrical connection
• Make sure that the rated voltage and
type of power on the rating plate
agree with the voltage and the power
of the local power supply.
• This appliance is supplied with a
mains cable. It has to be supplied with
a correct plug which can hold the load
that the rating plate rates. Make sure
that you install the plug in a correct
socket.
• Always use a correctly installed
shockproof socket.
• Make sure that there is an access to
the mains plug after the installation.
• Do not pull the mains cable to
disconnect the appliance. Always pull
the mains plug.
• There is a risk of fire when the
appliance is in connection with an
extension cable, an adapter or a
multiple connection. Make sure that
the ground connection agrees with the
standards and regulations.
• Do not let the power cable to heat up
to a temperature higher than 90° C.
than the brown (or black) phase wire.
1. Connect the green and yellow (earth)
wire to the terminal which is marked
with the letter 'E', or the earth symbol
, or coloured green and yellow.
2. Connect the blue (neutral) wire to the
terminal which is marked with the
letter 'N' or coloured blue.
3. Connect the brown (live) wire to the
terminal which is marked with the
letter 'L'. It must always be connected
to the network phase.
3.7 Assembly
1.
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min. 55 mm
min. 650 mm
830 mm
2
0
+
min. 100 mm
30 mm
480 mm
2
0
+
B
A
min 6 mm
min 30 mm
60 mm
min 5 mm
(max 150 mm)
A
B
ENGLISH 11
2.
A) supplied seal
B) supplied brackets
7.
3.
CAUTION!
Install the appliance only on
a worktop with flat surface.
3.8 Possibilities for insertion
The panel installed below the hob must
4.
be easy to remove and let an easy
access in case a technical assistance
intervention is necessary.
Kitchen unit with door
5.
6.
A. Removable panel
B. Space for connections
Kitchen unit with oven
The electrical connection of the hob and
the oven must be installed separately for
safety reasons and to let easy remove
oven from the unit.
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4
3
2
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4. PRODUCT DESCRIPTION
4.1 Cooking surface layout
4.2 Control knob
Symbol Description
no gas supply / off posi‐
tion
ignition position / maxi‐
mum gas supply
Semi-rapid burner
1
Multi Crown burner
2
Auxiliary burner
3
Control knobs
4
Symbol Description
minimum gas supply
1 - 9 power levels
5. DAILY USE
WARNING!
Refer to Safety chapters.
5.1 Burner overview
A. Burner cap
B. Burner crown
C. Ignition candle
D. Thermocouple
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5.2 Ignition of the burner
Always light the burner
before you put on the
cookware.
WARNING!
Be very careful when you
use open fire in the kitchen
environment. The
manufacturer declines any
responsibility in case of the
flame misuse.
1. Push the control knob down and turn
it counterclockwise to the maximum
gas supply position (
2. Keep the control knob pushed for
equal or less than 10 seconds. This
lets the thermocouple warm up. If
not, the gas supply is interrupted.
3. Adjust the flame after it is regular.
If after some tries the burner
does not light, check if the
crown and its cap are in
correct positions.
WARNING!
Do not keep the control knob
pushed for more than 15
seconds. If the burner does
not light after 15 seconds,
release the control knob,
turn it into off position and try
to light the burner again after
minimum 1 minute.
).
If the burner accidentally
goes out, turn the control
knob to the off position and
try to light the burner again
after minimum 1 minute.
The spark generator can
start automatically when you
switch on the mains, after
installation or a power cut. It
is normal.
The hob is supplied with
StepPower. This function
allows you to set the power
more precisely from 9-1.
5.3 Turning the burner off
To put the flame out, turn the knob to the
off position
.
WARNING!
Always turn the flame down
or switch it off before you
remove the pans from the
burner.
CAUTION!
In the absence of electricity
you can ignite the burner
without electrical device; in
this case approach the
burner with a flame, turn the
control knob counterclockwise to maximum gas
supply position and push it
down. Keep the control knob
pushed for equal or less
than 10 seconds to let the
thermocouple warm up.
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6. HINTS AND TIPS
WARNING!
Refer to Safety chapters.
6.1 Cookware
CAUTION!
Do not use cast iron pans,
clay or earthenware pots,
grilling accessories or
toaster plates.
WARNING!
Do not put the same pan on
two burners.
WARNING!
Do not put unstable or
damaged pots on the burner
to prevent spills and injuries.
CAUTION!
Make sure that the bottoms
of pots do not stand too
close to the control knob,
otherwise the flame heats
the control knob up.
CAUTION!
Make sure that pot handles
are not above the front edge
of the cooktop.
CAUTION!
Make sure that the pots are
placed centrally on the
burner in order to get the
maximum stability and a
lower gas consumption.
CAUTION!
Liquids spilt during cooking
can cause the glass to
break.
6.2 Energy saving
• If it is possible, always put the lids on
the cookware.
• When the liquid starts to boil, turn
down the flame to barely simmer the
liquid.
6.3 Diameters of cookware
CAUTION!
Use cookware with
diameters applicable to the
size of burners.
Burner Diameter of
cookware
(mm)
Multi Crown 180 - 260
Semi-rapid (rear left) 120 - 240
Semi-rapid (rear right) 120 - 240
Semi-rapid (front left) 120 - 220
Auxiliary 80 - 180
6.4 Suggested recipes
Food categories Recipes Burner type Power level
Sauces - Dressing
Pasta - Rice - other Ce‐
reals
Bechamel Auxiliary 2-4
Tomato sauce Semi-rapid 1-5
Mushrooms rice Multi Crown 1-5
Couscous Rapid 1-6
Ravioli Auxiliary 6-9
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ENGLISH 15
Food categories Recipes Burner type Power level
Vegetable soup Semi-rapid 2-7
Soup - Legumes
Meat
Fish
Eggs based meals Omelette Multi Crown 1-5
Vegetables
Fried dishes
Snacks cooked with pan
Desserts
Mushrooms and pota‐
toes soup
Fish soup Multi Crown 1-4
Beef meatballs Multi Crown 1-6
Fillet of pork roast Multi Crown 4-9
Beef burger gratin Auxiliary 1-5
Sepia with peas Multi Crown 1-5
Roasted tuna steak Rapid 5-8
Mushrooms with sea‐
sonings
Caponata with vegeta‐
bles
Frozen spinach with
butter
French fries Multi Crown 5-9
Donuts Multi Crown 3-7
Roasting nuts Semi-rapid 2-5
Croutons of bread Multi Crown 2-7
Pancakes Semi-rapid 3-9
Caramel Auxiliary 1-5
Custard Auxiliary 1-5
Panna cotta Auxiliary 1-5
Semi-rapid 1-5
Semi-rapid 2-6
Multi Crown 4-8
Rapid 1-4
All recipes for approximately
4 portions.
The settings suggested in
the cooking table should
only serve as guidelines and
be adjusted depending on
the rawness of food, its
weight and quantity as well
as on the type of gas used
and the material of the
cookware used to prepare
the dish.
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For an optimal delicate
cooking use the auxiliary
burner.
7. CARE AND CLEANING
WARNING!
Refer to Safety chapters.
7.1 General information
• Clean the hob after each use.
• Always use cookware with a clean
base.
• Scratches or dark stains on the
surface have no effect on how the hob
operates.
• Use a special cleaner suitable for the
surface of the hob.
WARNING!
Do not use knives, scrapers
or similar instruments to
clean the surface of the
glass or the rims of the
burners and the frame (if
applicable).
• Wash stainless steel parts with water,
and then dry them with a soft cloth.
7.2 Pan supports
The pan supports are not
resistant to washing in a
dishwasher. They must be
washed by hand.
supports are aligned with the centre
of the burner.
1. Remove the pan supports to easily
clean the hob.
Be very careful when
you replace the pan
supports to prevent the
hob top from damage.
2. The enamel coating occasionally can
have rough edges, so be careful
when you wash the pan supports by
hand and dry them. If necessary,
remove stubborn stains with a paste
cleaner.
3. After you clean the pan supports,
make sure that they are in correct
positions.
4. For the burner to operate correctly,
make sure that the arms of the pan
7.3 Removing pan supports
To keep the pan supports in the correct
position, they are put on metal pins
installed in the rear side of the hob. For
easier cleaning, pan supports can be
removed from the hob. Lift up the pan
supports keeping them in horizontal
position as shown in the graphic.
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ENGLISH 17
Do not lift the pan supports
at an angle, as this will put
strain on the metal pins. This
can cause damage to the
pins and cause them to
break.
The shape of pan supports and the
amount of burners can be different in
other models of the appliance.
7.4 Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, sugar and food with sugar,
otherwise, the dirt can cause damage
to the hob. Take care to avoid burns.
• Remove when the hob is
sufficiently cool: limescale rings,
water rings, fat stains, shiny metallic
discoloration. Clean the hob with a
moist cloth and a non-abrasive
detergent. After cleaning, wipe the
hob dry with a soft cloth.
• To clean the enamelled parts, caps
and crowns, wash them with warm
soapy water and dry them carefully
before you put them back on.
7.5 Cleaning the spark plug
This feature is obtained through a
ceramic ignition candle with a metal
electrode. Keep these components well
clean to prevent difficult lighting and
check that the burner crown holes are
not obstructed.
7.6 Periodic maintenance
Speak to your local Authorised Service
Centre periodically to check the
conditions of the gas supply pipe and the
pressure adjuster, if fitted.
8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
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8.1 What to do if...
Problem Possible cause Remedy
There is no spark when you
try to activate the spark gen‐
erator.
The fuse is blown. Make sure that the fuse is
Burner cap and crown are
The flame extinguishes im‐
mediately after ignition.
The flame ring is uneven. Burner crown is blocked with
The hob is not connected to
an electrical supply or it is
connected incorrectly.
placed incorrectly.
Thermocouple is not heated
up sufficiently.
food residues.
Check if the hob is correctly
connected to the electrical
supply.
the cause of the malfunction.
If the fuse is blown again
and again, contact a quali‐
fied electrician.
Place the burner cap and
crown correctly.
After lightning the flame,
keep the knob pushed for
equal or less than 10 sec‐
onds.
Make sure that the injector is
not blocked and the burner
crown is clean.
8.2 If you cannot find a solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Make sure,
you operated the hob correctly. If not the
servicing by a service technician or
dealer will not be free of charge, also
during the warranty period. The
information about guarantee period and
Authorised Service Centres are in the
guarantee booklet.
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8.3 Labels supplied with the
MOD.
PROD. NO.
SER.N O
DATA
MOD.
PROD. NO.
SER.N O
DATA
MOD.
PROD.NO.
SER.NO.
03 IT
MADE IN ITALY
TYPE
IP20
0049
A B C
accessories bag
Stick the adhesive labels as indicated
below:
ENGLISH 19
A. Stick it on Guarantee Card and send
this part (if applicable).
B. Stick it on Guarantee Card and keep
this part (if applicable).
9. TECHNICAL DATA
9.1 Hob dimensions
Width 880 mm
Depth 510 mm
9.2 Bypass diameters
BURNER Ø BYPASS 1/100 mm
Multi Crown 56
Semi-rapid 35
Auxiliary 28
C. Stick it on instruction booklet.
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9.3 Other technical data
Gas original: G30/G31 (3B/P) 30/30 mbar 745 g/h
TOTAL POWER:
Electric supply: 220-240 V ~ 50-60 Hz
Appliance cate‐
gory:
Gas connection: R 1/2"
Appliance class: 3
Gas replace‐
ment:
II2H3B/P
G20 (2H) 20 mbar 10,45 kW
9.4 Gas burners for LPG G30/G31 30/30 mbar
BURNER NORMAL
POWER kW
Multi Crown 3,55 1,4 095 258
Semi-rapid 1,9 0,6 71 138
Auxiliary 1,0 0,33 50 73
MINIMUM
POWER kW
9.5 Gas burners for NATURAL GAS G20 20 mbar
BURNER NORMAL POWERkWMINIMUM POWERkWINJECTOR MARK
Multi Crown 3,9 1,4 146
Semi-rapid 1,85 0,6 92
Auxiliary 1,0 0,33 70
10. WARRANTY - SOUTH AFRICA
Electrolux / AEG Major Appliances Warranty Conditions
For domestic use only.
Not for commercial or industrial use.
Any alteration or modification of the
equipment voids the warranty.
Failure to use a certified electrician or
Electrolux authorised service agent or
genuine parts for installation or
service voids the warranty.
1. Electrolux / AEG warrants the
equipment against defective material
or faulty manufacture, provided it is
used for domestic purposes only, for
2. a. In the first 6 (six) months from
INJECTOR
MARK
NOMINAL GAS
FLOW g/h
a period of 36 (thirty six) months,
from the date of purchase by the
original retail purchaser. This
warranty only applies to Electrolux
and AEG large appliances.
date of purchase, for valid
warranty claims, collection, return
and installation (Built-in and gas
appliances) of the appliance will
be free of charge within South
Africa if installed by an
authorized Electrolux service
agent.
b. For the remainder of the warranty
period where the repaired
Page 21
ENGLISH 21
appliance is used or installed
more than 50 kilometres from the
nearest Electrolux service agent
or elsewhere in South Africa,
travel costs to the place of use or
installation shall be for the
account of the purchaser.
3. This warranty is given on condition
that only labour, parts and
accessories supplied by authorised
agents are at all times used in
connection with the appliance,
including the installation thereof, and
that an authorised Electrolux service
agent installs and/or services the
appliance.
4. Electrolux shall not be responsible for
damage of any kind resulting from
electricity fluctuations, faults in the
building wiring, faulty installations,
and improper use of controls or
failure to use the appliance in
accordance with the operating
instructions and/or general misuse
and/or abuse, or if not used for
domestic purposes only, or for
damage caused by a superior force
(vis maior). Any repair or tampering
by an unauthorised person or attempt
to repair or tamper with the
equipment, or use of parts not
supplied by authorised agents, or
alterations or modification to the
equipment, shall render the warranty
null and void.
5. After the first 6 (six) months from the
date of purchase, this warranty does
not apply to light bulbs, loose glass,
glass oven doors and enamelled
surfaces, filters and other parts
subject to wear and tear or
discolouring, as well as damage
caused by abrasive and highly
concentrated cleaners and/or
cleaning materials or cleaners
prohibited by the user manual.
6. Electrolux shall not be responsible in
terms of this warranty for the
replacement or repair of any part of
the equipment which may have been
damaged in transit if delivery is
undertaken by any party other than
Electrolux or an authorised agent.
7. All gas appliances are to be installed
by a gas installer, registered with
SAQCC GAS. Electrical appliances
are to be installed by a qualified
electrician who is an authorised
service agent or assisted by an
authorised service agent from who
proof of installation will be required.
8. Repairs carried out under warranty
have a guarantee period of 3 (three)
months on the parts and labour
supplied to repair the unit and does
not extend the warranty nor does it
start a new warranty. Parts removed
during guarantee repairs become the
property of Electrolux.
9. After expiry of 6 (six) months from
the date of purchase the warranty
shall be available only to the original
retail purchaser of Electrolux
domestic appliances from an
authorised Electrolux Dealer or
Distributor and only where the
appliance has been retained for use
in the Republic of South Africa.
10. Failure to produce documentary
proof of the date of original
acquisition by the original purchaser
to Electrolux or an authorised service
agent, will result in normal charges
being levied for travel costs, the work
carried out and the parts supplied,
unless a production date can be
proved to be within the 6 (six) months
preceding the warranty claim.
11. After 6 (six) months from the date of
purchase of the appliance the liability
of Electrolux under this warranty is
limited to the replacement and/or
repair of the defective parts within the
warranty period and does not extend
to the installation or removal of the
appliance.
CUSTOMER CARE HELPLINE
011 897 4600 / 0800 222 825
Service and Spares
In the event of your appliance requiring a service or if you wish to purchase spare parts,
contact your local Electrolux Service Centre by telephoning:
Page 22
www.aeg.com22
011 897 4600 / 0800 222 825 (Tollfree in South Africa)
https://www.aeg.co.za/
https://www.aeg.co.za/support/warranties/
https://www.aeg.co.za/support/contact-us/
Help us to help you Please determine your type of enquiry before writing or telephoning.
When you contact us we need to know:
• Your name and telephone number
• Date of Purchase and Invoice number
• Physical address where appliance is located
• Model and serial number of the appliance
• Clear and concise details of the fault
Customer Care
For general enquiries or information regarding Electrolux / AEG appliances contact:
Customer Care Department
Electrolux South Africa (Pty) Ltd.
3 Aberdeen Road, Industrial Sites
Benoni, Johannesburg, South Africa, 1501
Electrolux appliances AEG appliances
Telephone 00800 222 825 ( Tollfree in South Africa )
E-mail web link service@electrolux.co.za https://www.aeg.co.za/
support/contact-us/
Website www.electrolux.co.za www.aeg.co.za
11. ENVIRONMENTAL CONCERNS
Recycle materials with the symbol .
Put the packaging in relevant containers
to recycle it. Help protect the
environment and human health by
recycling waste of electrical and
electronic appliances. Do not dispose of
appliances marked with the symbol
with the household waste. Return the
product to your local recycling facility or
contact your municipal office.
*
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867374342-C-112023
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