Advanced Wireless AWCBX400 Users Manual

A R E Y O U W I R E L E S S Y E T ? ®

Advanced Wireless Communications

UHF Call Box

Owners Manual

AWCBX400

Manual Part Number: 4208-5521-5631

(Rev: 12.3.7)

Licensi

ng Information

The FCC requires the owners of the radios to obtain a station license before using them. The station licensee is responsible for ensuring that transmitter power, frequency and deviation are within the limits specified by the station license. The station licensee is also responsible for proper operation and maintenance of the radio equipment. This includes checking the transmitter frequency and deviation periodically, using appropriate methods. To get an FCC license for VHF or UHF frequencies, submit FCC application Form 601. Advanced Wireless Communications can help you with this process or obtain the license for you. Contact us for details.

ow t

o Obtain an FCC Radio License

Bec

ause your UFH Call Box radio operates on Private Land Mobile frequencies, it is subject to the Rules and Regulations of the FCC, which requires all operators of these frequencies to obtain a station license before operating their equipment. Make application for your FC

license on FCC Forms 601, Schedules D and H, and Fee Remittance Form 159. To have forms and instructions faxed to you by the FCC, call the

FCC

Fax-On-Demand system at 20

2-418-0177 from your fax machine; request Document numbers 3000159, 3060001, 3060003, and 3060006. To have Document numbers 3000159, 3060001, 3060003, and 3060006 mailed to you, call the FCC Forms

Hotline at 800-418-FORM (800-418-3676). For help with questions concerning the license application, contact the FCC at 8

88-CALL-FCC (888-

225-5322) or log on at www.fcc.gov Yo

u must decide which radio frequency(ies) you can operate on before filling out your application. For help

determining your frequencies, call Advanced Wireless Communications at 800-475-5852.

ety Standards

The FC

C (with its action in General Docket 79-144, March 13, 1985) has adopted a safety standard for human exposure to radio frequency

elec

tromagnetic energy emitted by FCC regulated equipment. Advanced Wireless Communications observes these guidelines and recommends that

you do also:

 DO NOT hold the Call Box so that the built-in antenna is very close to or touching exposed parts of the body, especially the hands,

ce or eyes, while transmitting. Keep the Call Box vertical, eight inches away while talking into the on-board microphone.



DO NOT press the Front Call Button except when you intend to transmit.



DO NOT operate Call Box equipment near electrical blasting caps or in an explosive atmosphere as it is a radio device.



DO NOT allow children to play with any radio equipment that contains a transmitting device.



Repair of Advanced Wireless Communications products should be performed only by Advanced Wireless Communications

thorized personnel.

IND

USTRY CANADA Regulations

Ind

ustry Canada requires the owners of the radios to obtain a radio license before using them. Application forms can be obtained from the nearest

Industry Canada District office. AT THIS TIME, THIS CALL BOX IS NOT BEEN APPROVED FOR

USE IN CANADA

INDUSTRY CANADA License Application

Fill in the items per the instructions. If you need additional space for any item, use the reverse side of the application.

Use a typewriter or print legibly.

Make a copy for your files.

Prepare a check or money order to “Receiver General for Canada”, for the amount listed on the following schedule for each radio purchased.

(Licenses are renewed annually on April 1st. Refer to the following schedule for application fees for each month.)

Mail the completed application, along with your check or money order, to the closest Industry Canada District Office.

erv

Feder

al law prohibits you from making any internal adjustments to the transmitter, and/ or from changing transmit frequencies unless you are specifically

signated by the licensee. If your radio equipment fails to operate properly, or you wish to have the radio programmed, contact your authorized dealer or Advanced Wireless Communications. U

. Manufacturer:

Advanced Wireless Communications.

Repair Department

20809 Ke

nsington Blvd

Lakev

ille, MN 55044-8353 U.S.A.

Pho

ne: 952-469-5400

FAX

: 952-469-0170

Overview

Part Number

Model/Color

4550-4410-0092

AWCBX400-BL

4550-4410-0085

AWCBX400-GR

4550-4410-0108

AWCBX400-RD

4550-4410-0115

AWCBX400-OR

4550-4410-0122

AWCBX400-BL

AWCBX400 UHF Call Box

Owners Manual

Version 12.3.7

Advanced Wireless Communications is headquartered in Lakeville, MN and has been creating wireless solutions for retail, campus and healthcare for 20 years. The UHF Call Box is one of these solutions; it was designed specifically for users who want to have call boxes but are not looking to install a whole system to support them. This call box can be mounted anywhere and allows you to get voice notification of a guest needing assistant anywhere in your facility. Compatible with most UHF two-way radios, it is the perfect add on device for any business.

This manual covers the following models:

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AWCBX400 UHF Call Box

Owners Manual

Version 12.3.7

General Operation

The AWCBX400 is an indoor only device that can be mounted anywhere as no external power is needed. The call box uses 6 batteries that will last 6-12 months on average with normal usage. External power may optionally used to eliminate the need to change batteries.

The call box has a call button on the front of the box that is used by the guest to request assistance. When the button is pressed, a pre-recorded custom message is played for the guest. In addition to the guest message, the UHF radio broadcasts a message to staff carrying UHF two-way radios. The staff can then go to that area to assist the guest. To cancel the request, staff members press a hidden button cancelling the request and alert others, via two-way radio message, that no additional help is need.

With additional optional programming software, the call box can handle escalations if the wait time has exceeded limits and play additional notifications to staff over the two-way radio.

The AWCBC400 call box can also supports external activations that can be used for a large number of alerts. Examples of these are:

 Temperature sensors  Motion Sensors  Water sensors  Panic Button  Any other device that can provide a closure

External alerts can be programmed with their own messages that are separate from the messages for the guest service buttons on the call box itself. The external alerts require no additional software; they are part of the basic operation of the call box. External alerting devices must be capable of providing a closure that will remain closed while the alert is active and goes to open when reset.

This device complies with Part 90 of the FCC rules and regulations (FCC ID: Q9SAWCBX400) for operation in the United States of America. An FCC license is required to operate the device. This device is capable of holding 16 separate channels that can be selected via Dip Switches by the Owner/Operator.

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AWCBX400 UHF Call Box

Alkaline Battery Type

AA Size Battery Model Number

Eveready Energizer

E91

Duracell

MX1500

Rayovac

815

Figure 1

Owners Manual

Version 12.3.7

Initial Setup

The AWCBX400 is a battery operated device that uses specific AA sized alkaline batteries. Once the unit is powered, you will need to record the messages used on the device. To do this, remove the back cover from the device.

Push in on the side of the cover near the “V” in service and the tab will be released from the mounting bracket.

Carefully “open” the call box off the mounting bracket like opening a book (see Figure 1). The back of the call box is

where you will program the messages, add batteries and configure the basic functions of the call box. In addition, access to the external programming jack is located on the back of the call box when removed from the base.

Acceptable Batteries for the AWCBX400

For proper operation of the AWCBX400, specific types of batteries are required for operation. Failure to use the specified batteries will result is much decreased standby and talk time for the call box. Several batteries are available and are listed in the table below:

Recommended Battery List

Table 1

When batteries are installed, the unit will automatically begin to operate. You can verify operation by checking the Power LED (Top LED shown in “M” on Figure 2). It will blink once every minute approximately.

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Back Panel Diagram

A. Battery Compartment*

B. Internal Microphone

C. External Microphone Jack (3.5mm)

D. Play Message Button

E. Record Message Button

F. Message Selection Jumpers

G. External Relay Terminals

H. Programming Jack (DB9F)

I. Channel Selection Switches

J. External Power Jacks (7.5 VDC)

K. Radio Audio Control (Factory Set)

L. Internal Antenna (Built into PC Board)

M. Status LED’s (Power, Busy, TX)

N. Internal Speaker for local Voice Message

O. Internal Speaker Mute

P. Flash Programming Jack

Q. Internal Battery Disconnect*

R. Aux Jack (Not Used)

S. Reset Button (Not Used)

Rev 7 PC Board

A B C

D E F P G H I J O L N

AWCBX400 UHF Call Box

Owners Manual

Version 12.3.7

* Because of internal power storage, unit will remain active for a period of time even after battery is removed.

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Figure 2

+ 11 hidden pages

Advanced Wireless AWCBX400 Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual