ADTRAN NetVanta 7100 User Manual

NetVanta 7100 Administrator’s Guide

61200796L1-31A January 2007

NetVanta 7100 Administrator’s Guide

Conventions

Notes provide additional useful information.

Cautions signify information that could prevent service interruption or damage to equipment.

Warnings provide information that could prevent injury or endangerment to human life.

NetVanta 7100 Administrator’s Guide Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

How do I access the phone system administrative settings using my computer? Connecting Using a Web Browser on page 13

How do I add a new phone to the system? Create a New User Account in the System on page 20

How do I remove a user from the phone system? Deleting a Phone User Account on page 28

How do I change an existing phone user to a new phone user? Editing an Existing Phone Account on page 22

How do I change a phone’s caller ID display name? Email and Caller ID Settings on page 24

How do I change or reset a voicemail password? Resetting Voicemail Password on page 42

How do I enable automatic email notification of new voicemail messages? Enabling Email Notification of Voicemail Messages on page 45

How do I change the email address for notification of voicemail messages? Enabling Email Notification of Voicemail Messages on page 45

How do I increase the voicemail storage limit for a phone user? Updating Voicemail Permission (Class of Service) on page 49

How do I add a speed dial numbers, line keys, and button maps to a phone? Speed Dial, Line keys and Button Maps on page 34

How do I add a system speed dial (e.g., all employees dial 04 for the IT Helpdesk) to the telephone system? Adding a System Speed Dial Number on page 72

How do I view the port status of analog stations, analog trunks, T1 and Ethernet ports? Checking the Port Status on page 77

How do I add an employee’s name to the dial by name directory? Dial By Name Directory on page 63

Frequently Asked Questions (FAQs) NetVanta 7100 Administrator’s Guide

NetVanta 7100 Administrator’s Guide

Frequently Asked Questions (FAQs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1. Accessing and Navigating the System Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Accessing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Minimum Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Physical Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting Using a Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Navigating the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2. Managing Phone Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Adding a New Phone to the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Create a New User Account in the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Connect the Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Editing an Existing Phone Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Email and Caller ID Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Current Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Call Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Deleting a Phone User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Setting and Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

3. Modifying Existing Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Resetting a Phone to Factory Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Customizing Phones and User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Call Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Contact Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Speed Dial, Line keys and Button Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Button Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Display Status Group (Busy Lamp Field). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Customizing the Expansion Module Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Replacing an Existing Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Rebooting a Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4. Configuring Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Resetting Voicemail Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Enabling Email Notification of Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Updating Voicemail Permission (Class of Service) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Reviewing Voicemail Storage Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

5. Configuring the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

NetVanta 7100 Administrator’s Guide

Setting the System Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Creating a New Auto Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Modifying Auto Attendant Greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Dial By Name Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Adding Users to Ring Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Logging into and out of Ring Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Adding Users to the Operator Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Logging into and out of the Operator Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Adding a System Speed Dial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Setting Up Status Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

6. Maintaining and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Saving Configuration Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Troubleshooting Voice Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Checking the Port Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Review the Trunk Group Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Troubleshooting Classes of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Troubleshooting Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

A. Special PREfix (SPRE) Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

NetVanta 7100 Administrator’s Guide List of Figures

List of Figures

Figure 1. AOS Web-based GUI Application Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Figure 2. Accessing the AOS Web-based GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Figure 3. System Summary Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Figure 4. Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Figure 5. Getting Started Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Figure 6. User Accounts Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Figure 7. Phone Idle Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Figure 8. Edit User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Figure 9. Edit IP Phone Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Figure 10. User Config Tab Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Figure 11. Current Settings Tab Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Figure 12. Call Coverage Tab Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Figure 13. Call Coverage Example - Voicemail After Four Rings . . . . . . . . . . . . . . . . . . . . . 28

Figure 14. Call Coverage Example - Operator Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Figure 15. Deleting a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Figure 16. Edit User Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Figure 17. Phone Configurations Tab Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Figure 18. Phone Lines Tab Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Figure 19. Secondary Line Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Figure 20. Button Map Tab Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Figure 21. ADTRAN/Polycom SoundPoint IP 601 Phone with One Expansion Module . . . . 38

Figure 22. ADTRAN/Polycom SoundPoint IP 601 Phone with Three Expansion Modules . . 38

Figure 23. Status Groups (Busy Lamp Field/DSS) Phone Display . . . . . . . . . . . . . . . . . . . . 38

Figure 24. Edit User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Figure 25. Enter New MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Figure 26. Change Phone MAC Address/Model Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Figure 27. User Accounts Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Figure 28. Edit User Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Figure 29. Set a Voicemail PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Figure 30. Set a VM Notification Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Figure 31. Add a Notification Schedule Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Figure 32. Set or Edit a Notification Email Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Figure 33. User Config Tab Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Figure 34. Voicemail Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Figure 35. Modify Voicemail Class of Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Figure 36. Voicemail Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Figure 37. System Summary Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Figure 38. Set Time and Date Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Figure 39. Auto Attendants Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Figure 40. Create New Menu Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Figure 41. Add New Audio Prompt Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Figure 42. Digit Actions Tab Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Figure 43. Modify Auto Attendant Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Figure 44. Modify an Existing Menu Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Figure 45. Modify an Existing Audio Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Figure 46. DBN Directory Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Figure 47. Directory Detail Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

List of Figures NetVanta 7100 Administrator’s Guide

Figure 48. Add Directory Member Entry Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Figure 49. Adding Member(s) Alias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Figure 50. Add New Directory Alias Entry Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Figure 51. Auto Attendant Ring Group Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Figure 52. Ring Groups Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Figure 53. Edit Ring Group Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Figure 54. Add Members to Ring Group Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Figure 55. Configure Operator Group Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Figure 56. Add Members to Operator Group Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Figure 57. System Speed Dial Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Figure 58. Add/Edit/Delete Status Group Tab Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Figure 59. Status Group Details Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Figure 60. Utilities Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Figure 61. Physical Interfaces Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Figure 62. Trunk Groups Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Figure 63. Edit Trunk Group Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Figure 64. Classes of Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Figure 65. Modify Class of Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Figure 66. ADTRAN/Polycom IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

NetVanta 7100 Administrator’s Guide List of Tables

List of Tables

Table 1. User Config Tab Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Table 2. Current Settings Tab Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Table 3. Call Coverage Tab Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Table 4. Secondary Line Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Table 5. Reboot Phone Key Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Table 6. Voicemail Class of Service Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Table 7. Voicemail Status Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Table 8. Set Time and Date Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Table 9. Creating New Audio Prompts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Table 10. Ring Group Type Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Table 11. Operator Group Type Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Table 12. System Speed Dial Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Table 13. SPRE Codes List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

List of Tables NetVanta 7100 Administrator’s Guide

NetVanta 7100 Administrator’s Guide Accessing and Navigating the System Menus

1. ACCESSING AND NAVIGATING THE SYSTEM MENUS

Using a PC with an installed browser, the NetVanta 7100 can be configured via the ADTRAN Operating System (AOS) Web-based Graphical User Interface (GUI).

This section covers topics necessary for accessing and navigating system menus:

• Accessing the System on page 12

• Navigating the Menus on page 16

While navigating through the menus you will notice (context-sensitive help question mark) symbols that indicate additional information is available. Place your cursor over the symbol to view the additional information.

Updated configuration must be saved to nonvolatile memory (NVRAM) to retain new changes after a loss of power or a reboot. To quickly save your configuration at any time while in the AOS Web-based GUI, select the screen.

SAVE button at the top right of your current

Accessing and Navigating the System Menus NetVanta 7100 Administrator’s Guide

Accessing the System

Internet

Phone

Management IP Connection

VLAN 1: 10.10.10.1/24

PSTN

Figure 1. AOS Web-based GUI Application Diagram

Factory Defaults

From the factory, the AOS Web-based GUI is enabled and ready to be accessed. The NetVanta 7100 is shipped from the factory with a default configuration that includes the following:

Ethernet Interfaces (Port 1 to 24)

• Status: Enabled (activated with no shutdown)

• Speed: Auto

• Duplex: Auto

• Cable Type: Auto

• VLAN Membership: Trunk ports allowing all VLANs

VLAN 1 (Native VLAN for data)

• Status: Enabled (activated with no shutdown)

• IP Address: 10.10.10.1 /24

• HTTP Server: Enabled

VLAN 2 (Native VLAN for voice)

• Status: Enabled (activated with no shutdown)

• IP Address: 10.10.20.1 /24

• HTTP Server: Enabled

NetVanta 7100 Administrator’s Guide Accessing and Navigating the System Menus

Minimum Configuration

If your NetVanta 7100 is not at factory default conditions, the minimum configurations listed below are needed to access the AOS Web-based GUI:

These configuration settings must be entered from the command line interface (CLI).

>enable #configure terminal (config)#username admin password password (config)#ip http server (config)# interface vlan 1 (config-vlan 1)#ip address 10.10.10.1 255.255.255.0 (config-vlan 1)#no shutdown (config-vlan 1)#exit

Configure DHCP (optional): If DHCP is not enabled, the static IP address must be set on the PC.

(config)#ip dhcp-server pool LAN_pool (config-dhcp)#network 10.10.10.0 /24 (config-dhcp)#default-router 10.10.10.1 (config-dhcp)#dns-server 10.10.10.1

Physical Connection

The NetVanta 7100 can be accessed and managed through any of the 24 Ethernet interfaces via an Ethernet straight-through or crossover cable. Using a PC with an installed web browser, the NetVanta 7100 can be configured through the AOS Web-based GUI.

Connecting Using a Web Browser

Once the physical connection is made and the minimum configuration settings are complete, follow these steps to access the web-based GUI menus:

1. Configure your PC and NetVanta 7100 to be on the same network.

Refer to the example in Minimum Configuration on page 13 for configuring the NetVanta 7100 IP address. Refer to your PC documentation on how to configure the IP address of your PC.

2. Connect the NetVanta 7100 to your network using any of the 24 Ethernet ports on the unit’s front panel.

3. From your PC, open the installed browser and enter NetVanta 7100 address) in the

Address field. The NetVanta 7100 login window appears.

http://10.10.10.1/admin (or configured

Accessing and Navigating the System Menus NetVanta 7100 Administrator’s Guide

Figure 2. Accessing the AOS Web-based GUI

4. Enter admin as the username, enter your password, and select OK. (The default password is password.)

For security purposes, it is important to set up an admin password immediately. Use the Passwords page of the AOS Web-based GUI to change this password.

If you do not know the admin password, contact your NetVanta 7100 installation technician.

5. After logging into the NetVanta 7100, the

System Summary menu appears (see Figure 3 on page

15). Refer to Getting Started on page 17 for information on the setup process.

NetVanta 7100 Administrator’s Guide Accessing and Navigating the System Menus

Figure 3. System Summary Menu

Accessing and Navigating the System Menus NetVanta 7100 Administrator’s Guide

Navigating the Menus

The Web-based GUI menu structure allows you to easily configure the NetVanta 7100 system. This section provides a brief introduction to navigating through the menus. More detailed configuration examples can be found in the remainder of this document.

Options

There are multiple menus covering a variety of configuration items related to the NetVanta 7100. Figure 4 shows the menus and their submenus to give you a preview of the topics covered under each section.

Figure 4. Menu Structure

The menus can be summarized as follows:

• System Menu - contains several screens that aid in configuring the system settings.

• Voice Menu - provides multiple screens for configuring voice settings such as phone station accounts, trunk lines, system voice parameters, and statistic reports.

• Data Menu - enables configuration of switch, router, and bridge functions, with specific menus related to firewall and VPN settings.

• Utilities Menu - includes various functions to aid in managing, troubleshooting, and accessing the unit.

NetVanta 7100 Administrator’s Guide Accessing and Navigating the System Menus

Getting Started

The Getting Started menu is the recommended starting point for configuring your system. It contains links to options that need to be configured for the NetVanta 7100 to be operational. These options include such items as

• Basic Data Setup Guide - outlines the steps needed to set up basic data connectivity.

• Advanced Data Setup Guide - outlines the steps needed to fully set up the integrated switch and

• Voice Trunks Setup Guide - outlines the steps needed to connect the NetVanta 7100 to your

• Voice Stations Setup Guide - outlines the steps needed to set up phone stations.

Basic Data Setup, Advanced Data Setup, Voice Trunk Setup, and Voice Station Setup.

router in the NetVanta 7100.

carrier's trunk lines.

Figure 5. Getting Started Menu

Accessing and Navigating the System Menus NetVanta 7100 Administrator’s Guide

NetVanta 7100 Administrator’s Guide Managing Phone Accounts

2. MANAGING PHONE ACCOUNTS

This section covers topics necessary for managing new phone accounts:

• Adding a New Phone to the System on page 20

• Editing an Existing Phone Account on page 22

• Deleting a Phone User Account on page 28

• Setting and Changing Passwords on page 29

SAVE button at the top right of your current

Managing Phone Accounts NetVanta 7100 Administrator’s Guide

Adding a New Phone to the System

Setting up a new phone is a two part procedure. The first step requires creating a user account in the system. The second step requires physically connecting the phone hardware.

Create a New User Account in the System

The User Accounts configuration menu allows you to create a user account for every telephone user in the NetVanta 7100.

1. Navigate to the

Voice > Stations > User Accounts menu.

The symbols indicate

additional information is

available. Place your

cursor over the symbol to

view the help topic.

Figure 6. User Accounts Menu

If Analog Station does not display as a Phone Type, it is because there are no available FXS ports.

2. Select either Create new or Create by copying another user. The last option allows you to copy an existing user’s settings, streamlining this process.

3. Assign the user’s extension and name.

NetVanta 7100 Administrator’s Guide Managing Phone Accounts

4. Select the Phone Type. Based on the type of phone that will be used, some of the following steps may not be necessary. If configuring an

User

, skip to Step 8.

Analog Station, skip to Step 7. If configuring a Virtual

• The three different phone types that can be defined for voice users are listed below:

SIP user accounts are associated with a SIP port. Analog Station users are associated with a physical FXS interface. Virtual user accounts are not associated with a physical port.

5. Enter the phone

601) for a SIP account. If necessary. Leave the selection as

6. Select a model from the

7. When creating an Analog Station user account, only select the

MAC Address if setting up a specific phone model (such as SoundPoint IP 501 or

Other is chosen for the Phone Model, no MAC Address entry is

<Not Set>.

Phone Model drop-down list.

Phone Port that is connected to the

analog device.

8. Select

Apply to add the user. Additional voice settings can be configured by selecting the user’s

last name in the

Modify/Delete User section. This brings up the Edit User tabs. Also refer to

Setting and Changing Passwords on page 29.

Connect the Phones

ADTRAN/Polycom IP phones are configured automatically from the NetVanta 7100, which allows global and per-phone configuration to be managed centrally. Most configuration files are created automatically (and downloaded by the phones at boot up) by the NetVanta 7100 when a new voice user is created. Once you have created the new user, the final step is to connect the phone.

1. Connect the phone to a line from the NetVanta 7100 system.

2. Wait for the phone to load its configuration files from the NetVanta 7100 system.

3. The phone and user account should be fully functioning.

The boot process is complete when the idle display (see Figure 7) is shown on the phone. In the case of problems, contact your system administrator to assist with troubleshooting.

Figure 7. Phone Idle Display

Managing Phone Accounts NetVanta 7100 Administrator’s Guide

Editing an Existing Phone Account

Once the user account is created, you can modify settings such as user name, voicemail, call coverage, caller ID, and other user settings. This is done by selecting the user’s last name in the section to bring up the

Edit User menu.

If you copied an existing user account, most of these settings are already configured. This section also covers editing existing settings to alter a user’s account preferences. Refer to Configuring Voicemail on page 41 to set up the voicemail parameters.

Modify/Delete User

1. Navigate to the

2. Select the

Last Name of the user (phone) account you would like to edit.

Voice > Stations > User Accounts menu.

Figure 8. Edit User Settings

NetVanta 7100 Administrator’s Guide Managing Phone Accounts

3. The user’s Display Name and Line Label (that appears on the phone) can also be edited in the IP

Phone Configs

make changes and

Menu. To access the menu, navigate to Voice > Stations > IP Phone Config to

Apply the new settings.

Figure 9. Edit IP Phone Configuration

Managing Phone Accounts NetVanta 7100 Administrator’s Guide

Email and Caller ID Settings

The User Config tab allows configuration of the user’s email address and caller ID settings. Refer to Figure 8 on page 22 for the complete

The system has no control over the caller ID name display for calls originating externally.

Edit User screen.

Figure 10. User Config Tab Menu

NetVanta 7100 Administrator’s Guide Managing Phone Accounts

Table 1. User Config Tab Options

Setting Description and Options

Description Optional description of the user account.

Primary Email Used for system correspondence.

Secondary Email Alternate address for system correspondence.

Configures the name portion of the caller ID display for internal calls made by this user.

Internal Caller ID Name

• First + Last Name: Displays first and last name of the internal caller.

• Custom Entry: Displays the value entered in the adjacent text box.

• Empty: Displays nothing for caller ID name.

Configures the number portion of the caller ID display for internal calls made by this user.

Internal Caller ID Number

• Default: Displays the extension of the internal caller.

• Custom Entry: Displays the value entered in the adjacent text box.

• Empty: Displays nothing for caller ID number.

External Caller ID Number

Forward Disconnect Delay

Forward Disconnect Battery

Configures the number portion of the caller ID display for external calls made by this user. External caller ID info is only sent if delivered out of particular T1 interfaces such as Feature Group D or PRI.

• Default: Automatically displays the external caller ID number as the first DID entry if one exists; otherwise it displays nothing.

• Custom Entry: Displays the external caller ID number as the value entered in the adjacent text box.

(For analog stations only.) Enables the removal or reversal of the battery for the specified amount of time. When the unit removes/ reverses the battery current, the connected equipment will acknowledge this condition by dropping the line.

(For analog stations only.) Specifies whether the connected equipment expects the battery removal or reversal.

Managing Phone Accounts NetVanta 7100 Administrator’s Guide

Current Settings

The Current Settings tab of the Edit User menu allows you to change voice settings for a particular user.

Figure 11. Current Settings Tab Menu

Table 2. Current Settings Tab Options

Setting Description and Options

Call Waiting

Include in System Phone Directory

Forward Courtesy Ring

Hoteling

Inbound Caller ID Blocked

Call Forwarding Forwards this user's extension to the number displayed.

Do Not Disturb Sends all calls directly to the user's call coverage list.

Special Ring Cadences

Hotline Phone

Enables call waiting on analog phones, or enables additional call appearances on an ADTRAN/Polycom SoundPoint IP phone.

Includes the user in the dial-by-name directory.

Issues a short ring on the user's phone when a call comes in as a reminder that the phone is forwarded.

(For analog stations only.) Allows another user to log into this user's phone without logging this user out first. Useful for shared desk applications.

Blocks inbound caller ID information from being delivered to this user's phone.

Allows the phone to ring with a different cadence depending on the call type (such as internal, external, or priority calls). If unchecked, the phone will always ring with the default cadence.

Place a call immediately to the configured number when this user goes offhook.

Admin Lock Displays the current administrative lock (if any).

User Lock Displays the current user lock (if any).

+ 60 hidden pages

ADTRAN NetVanta 7100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Frequently Asked Questions (FAQs)

Table of Contents

1. ACCESSING AND NAVIGATING THE SYSTEM MENUS

Accessing the System

Factory Defaults

Minimum Configuration

Physical Connection

Connecting Using a Web Browser

Navigating the Menus

Options

Getting Started

2. MANAGING PHONE ACCOUNTS

Adding a New Phone to the System

Create a New User Account in the System

Connect the Phones

Editing an Existing Phone Account

Email and Caller ID Settings

Current Settings