ADTRAN n-Command Quick Start Guide

Quick Start Guide

61950843L1-13.1E

August 2006

n-Command Quick Start Guide

Welcome!

Welcome to the n-Command™ Quick Start Guide! This document walks you through installing the software, starting the software, creating a password, and registering your product.

901 Explorer Boulevard

P.O. Box 140000

Huntsville, AL 35814-4000

Phone: (256) 963-8000

www.adtran.com

Technical Support

Your reseller should serve as the first point of contact for support. If additional support is needed, the ADTRAN Support website provides a variety of support services such as a searchable knowledge base, updated firmware releases, latest product documentation, service request ticket generation, and trouble-shooting tools. All of this, and more, is available at:

http://support.adtran.com

When needed, further post-sales assistance is available by calling our Technical Support Center. Please have your software serial number available when you call.

(888) 4ADTRAN

Technical Support Engineers are available Monday through Friday 7:00 a.m. to 7:00 p.m. CST. Support for service-affecting emergencies is available 24/7.

Trademarks

Intel and Pentium are registered trademarks of Intel Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation. n-Command is a trademark and NetVanta is a registered trademark of ADTRAN, Inc. All other trademarks mentioned in this document are the property of their respective owners.

n-Command Quick Start Guide

Hardware and Software Requirements

Client/Server System Recommendations

Component

Hardware

Processor

Operating System

Memory (RAM)

Available Hard Disk Space

Monitor Size

Display Resolution

Other

Client Only System Recommendations

Component

0 to 500 Devices

PC PC

1 GHz or

faster

512 Mbytes 1 Gbytes 1 Gbytes 2 Gbytes

500 to 1000

Devices

2 GHz or

faster

Windows® 2000, XP, or 2003

19 inches preferred, 17 inch minimum

1024 x 768 pixels

0 to 500 Devices

1000 to 5000

Devices

Server-class

machine

3 GHz or

faster

300 MB

CD-ROM drive

Greater than 500

Greater than

5000 Devices

Server-class

Devices

machine

3 GHz or

faster

Hardware PC PC

Processor 1 GHz or faster 2 GHz or faster

Operating System

Memory (RAM) 512 Mbytes 1 Gbytes

Available Hard Disk Space

Monitor Size 19 inches preferred, 17 inch minimum

Display Resolution

Other

Windows® 2000, XP, or 2003

300 MB

1024 x 768 pixels

CD-ROM drive

n-Command Quick Start Guide

Getting Started

If you are installing n-Command for the first time, go to Installing n-Command page 6.

If you are upgrading from a previous version, go to the appropriate section:

Upgrading n-Command from Version 1.1 page 7 Upgrading n-Command from Version 2.1 (or Higher) page 8

Locate the product serial number on the n-Command installation CD. You will need your serial number to register the Enterprise Edition of n-Command. Refer to Registering n-Command Enterprise Edition Software page 10 for more details.

n-Command Quick Start Guide

Installing n-Command

1. Close all open applications.

2. Insert the n-Command CD into your CD-ROM drive.

3. The Install Shield Wizard starts and displays information about the installation. Select OK.

4. Once installation starts, the Microsoft .NET license agreement displays. Read the license agreement.

5. Select I Agree, and then select Install. The .NET framework installs. If the Microsoft .NET framework is already installed on your computer, you will not see information about Microsoft .NET.

6. When installation is complete, a message box displays. Select OK to continue.

7. A prompt displays indicating setup is configuring the Microsoft .NET framework. This process takes some time; do not cancel setup. When the .NET configuration is complete, a second prompt tells you that the Microsoft SQL Server Desktop Engine (MSDE) is installing. If MSDE is already installed on your computer, the installation skips this step.

8. If you are prompted to restart your PC, select Ye s . Selecting No will cancel the installation.

9. When your PC has restarted, the n-Command Install Shield Wizard starts. Select Next at the splash screen and follow the instructions.

10. When the license agreement displays, read the agreement and select I Accept the terms in the License Agreement. Select Next.

11. Enter your User Name and Company Name.

12. At the bottom of the window, select the access options for the software. Anyone who uses the computer allows any user logged into the computer to access the software. Only for me allows only the currently logged in user to access the software. Select Next.

13. The next window asks whether you are installing Client/Server, or the Client Only. At least one computer must have the Server portion installed.

You should install the Client/Server before installing a Client Only. A Client Only install will only work if it can connect to an n-Command Server.

14. The following messages display (for Client/Server installs only):

Starting MSSQL$ADTRAN service. Connecting to the database.

15. Select the directory where you want to install n-Command. Select Next.

16. Select Install. It may take several minutes for the software to install. Do not cancel the process.

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