ADTRAN IP 700 User Guide

IP 700 Series Phone User Manual

Firmware Version 2.x.x

6AOSUG0001-1A April 2011

Trademarks ADTRAN IP 700 Series Phone User Manual

Trademarks

Any brand names and product names included in this manual are trademarks, registered trademarks, or trade names of their respective holders.

To the Holder of the Manual

The contents of this manual are current as of th e date of publication. ADTRAN reserves the right to change the contents without prior notice.

In no event will ADTRAN be liable for any special, incidental, or consequential damages or for commercial losses even if ADTRAN has been advised thereof as a result of issue of this publication.

Software Licensing Agreement

Each ADTRAN product contains a single license for ADTRAN-supplied software. Pursuant to the Licensing Agreement, you may: (a) use the software on the purchased ADTRAN device only and (b) keep a copy of the software for backup purposes. This Agreement covers all software installed on the system, as well as any software available on the ADTRAN website. In addition, certain ADTRAN systems may contain additional conditions for obtaining software upgrades.

Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

901 Explorer Boulevard

P.O. Box 140000

Huntsville, AL 35814-4000

Phone: (256) 963-8000

Printed in U.S.A.

ADTRAN IP 700 Series Phone User Manual Software Licensing Agreement

Conventions

Notes provide additional useful information.

Cautions signify information that could prevent service interruption or damage to equipment.

Warnings provide information that could prevent injury or endangerment to human life.

Safety Instructions ADTRAN IP 700 Series Phone User Manual

Safety Instructions

When using your telephone equipment, please follow these basic safety precautions to reduce the risk of fire, electrical shock, or personal injury:

1. Do not use this product near water, such as a bathtub, wash bowl, kitchen sink, laundry tub, in a wet basement, or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electrical storm. There is a remote risk of shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord, power supply, and batteries indicated in the manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for special disposal instructions.

5. The socket-outlet shall be installed near the equipment and shall be easily accessible.

Save These Important Safety Instructions

ADTRAN IP 700 Series Phone User Manual FCC Radio Frequency Interference Statement

FCC Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial or residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio frequencies.

Product Safety and Electromagnetic Compatibility (EMC) Standards Table

P/N and Name Standards 1200769E1#X 1200770E1#X

IP 706 Series Phone IP 712 Series Phone

FCC Part 15, Class B ICES-003 EN 55022 Class B EN 55024 EN 61000-3-2 EN 61000-3-3 UL/CUL 60950-1 IEC 60950-1 EN 60950-1

Canadian Emissions Requirements

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.

Cet appareil numérique respecte les limites de bruits radioelectriques applicables aux appareils numériques de Class B prescrites dans la norme sur le materiel brouilleur: “Appareils Numériques,” NMB-003 edictee par le ministre des Communications.

General Information ADTRAN IP 700 Series Phone User Manual

General Information

The IP 706 and IP 712 phones are designed to operate in both Key Systems and PBX Systems. The IP 706 or IP 712 phone will be aware of its operating mode and respond appropriately. Certain features may or may not be offered in certain modes. This manual notes when certain features are only supported in one system. Refer to the specific feature for more information.

Service and Warranty

For information on the service and warranty of ADTRAN products, visit the ADTRAN website at

http://www.adtran.com/support

Related Documentation

For more specific information regarding the IP 706 and IP 712 model phones, refer to ADTRAN’s website at www.adtran.com/phones

1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Quick Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Quick Reference and Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2. Assembly and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Unpacking the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Assembling the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3. Connecting to the Power Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Local Power Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Inline Power Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

4. Phone Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Phone Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Key Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

LCD Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Icon Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

5. Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Phone Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Setting the Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Setting Ring Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Adjusting LCD Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Setting Display Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Configuring Message Waiting Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Deleting Personal Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Programming Speed Dials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

6. Basic Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using the Handset, Headset, and Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Viewing Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Muting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Using the Navigation Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Using HFAAI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Forwarding Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Using DND . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Retrieving Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Conferencing a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Using Conference Drop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

7. Directories and Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Using Directories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Table of Contents ADTRAN IP 700 Series Phone User Manual

Viewing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

8. WEB GUI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Locating the IP Address of the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Accessing the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Exiting the GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Appendix A. Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

List of Figures

Figure 1. Parts Included with Your IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Figure 2. Assembling the Desk Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Figure 3. Connecting the Handset and Headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Figure 4. Connecting to the Local Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Figure 5. Connecting to the Inline Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 6. IP 712 Phone Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 7. IP 706 Phone Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Figure 8. Function Key Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Figure 9. Line Keys and Soft Keys for an IP 712 Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Figure 10. Call Summary Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Figure 11. Missed Calls Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Figure 12. Phone Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Figure 13. Backup Personal PhoneBook Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Figure 14. Load Personal PhoneBook Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Figure 15. Change Password Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

List of Figures ADTRAN IP 700 Series Phone User Manual

List of Tables

Table 1. Function Key Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Table 2. Icon Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Table 3. Line Key Settings for Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Table 4. Menu Navigation Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

List of Tables ADTRAN IP 700 Series Phone User Manual

ADTRAN IP 700 Series Phone User Manual Introduction

1. INTRODUCTION

Congratulations on choosing the IP 706 or IP 712 phone from ADTRAN. ADTRAN IP phones are full-duplex, handsfree IP telephones that offer business-class features, such as multiple call appearance, hold, transfer, and conferencing. This user manual provides details about using the many features of the IP phone, completing basic tasks, as well as troubleshooting tips.

Quick Setup

Use the following topics to quickly set up your IP phone. These are basic steps and are not meant to be all encompassing. To fully utilize all the features of your phone, it is recommended that you review this manual in its entirety.

• Assembly and Installation on page 14

• Phone Settings on page 26

-Setting the Time on page 26

-Setting Ring Tones on page 28

-Adjusting LCD Contrast on page 29

-Programming Speed Dials on page 31

• Accessing the Personal Directory on page 41

- Load PhoneBook on page 48

Quick Reference and Shortcuts

• Function Key Description on page 21

• Line Keys and Soft Keys for an IP 712 Phone on page 23

• Icon Definitions on page 24

• Menu Navigation Bar on page 34

• Accessing the Web Interface on page 44

Assembly and Installation ADTRAN IP 700 Series Phone User Manual

2. ASSEMBLY AND INSTALLATION

The following sections list the items included in your phone shipment and provide instructions for assembling the IP 706 and IP 712 phones. For questions dealing with missing parts or difficulty in assembly, contact your ADTRAN reseller or your system administrator.

Unpacking the Phone

As you carefully unpack your phone, be sure you have received each item in the following list:

• IP 706 or IP 712 phone console

• Audio handset

• 9-foot coiled handset cord

• Ethernet cable

• Adjustable desk stand and bracket

•Quick Start Guide The following items are available separately:

• Wallmount kit, black (P/N 1200808E1#B)

• Single-port PoE power supply, North America (P/N 1200809E1)

• Single-port PoE power supply, International (P/N 1200809E#IN)

IP 706 Console

Cancel

Messages

Hold

Transfer

ABC

DEF

Conference

GHI

JKL6MNO

Directories

PQRS8TUV9WXYZ

Goodbye

Handset and

Cord

Quick Start

Guide

Optional

PoE Power Supply

Network (LAN)

Cable

Desk Bracket

and Stand

Optional

Wallmount Kit

R E

W O P

DATA

A & PWR

DAT

Figure 1. Parts Included with Your IP Phone

ADTRAN IP 700 Series Phone User Manual Assembly and Installation

Bracket To p

Stand

Desk Stand Unit

Phone Back

Assembling the Phone

The IP 706 and IP 712 phones require minimal assembly. The parts that must be assembled include the desk stand and handset.

Attaching the Desk Stand

1. Insert the stand through the bracket (rotating it so it fits through the opening).

2. Once through the bracket opening, rotate the stand back and pull it toward the bracket until seated.

3. Make sure the stand is properly oriented within the bracket as shown in Figure 2 below.

4. With the desk stand assembled, insert the top two tabs into the corresponding slots on the phone back.

5. Insert the remaining tabs in the order shown in Figure 2 below. The two Tabs 4 and 5 must be pressed inward at the same time to snap into the slots.

6. Once the desk stand is installed, use the sliding latch on the back to adjust the phone to the preferred tilt. To remove the desk stand for wall mounting purposes, simply push in the tabs along the side and lift the desk stand from the back of the phone.

Figure 2. Assembling the Desk Stand

The IP 706 and IP 712 phones may be wall mounted using the optional wallmount kit (P/N 1200808E1). For wall mounting instructions, refer to the IP 700 Series Wallmount Kit Quick Start Guide shipped with the kit.

Assembly and Installation ADTRAN IP 700 Series Phone User Manual

Connecting the Handset and Headset

1. Using the provided 9-foot coiled handset cord, insert one end into the jack in the bottom of the handset. Insert the other end into the jack on the back of the phone console labeled with the handset icon as shown in Figure 3 below. Place the handset on the handset cradle once installed.

2. Optional. Connect your headset to the jack in the back of the phone console labeled with the headset icon as shown in Figure 3 below. There are many types of headsets that can be used with the IP 706 or IP 712 phone. For a list of compatible headsets for the IP phones, refer to the ADTRAN website at www.adtran.com/phones is ready to use.

Optional Headset

. Once the headset is connected, the headset feature

Handset

Figure 3. Connecting the Handset and Headset

Equipment Installation

Only trained and qualified service personnel should be allowed to install, replace, or service this equipment. The equipment must be placed indoors and connected to indoor networks only. Failure to follow the installation guide instructions may void warranty.

ADTRAN IP 700 Series Phone User Manual Connecting to the Power Source

3. CONNECTING TO THE POWER SOURCE

Once the IP 706 and IP 712 phones have been assembled, it is necessary to connect the phones to a power source and the phone system. There are two options available to supply power to your IP phone. Use the Local Power Option if your wall jack is not Power over Ethernet (PoE) enabled. This option requires using the optional PoE power supply (P/N 1200809E1 or P/N 1200809E#IN). If your wall jack is PoE enabled, use the Inline Power Option which does not require the optional PoE power supply. Use the following steps to complete these tasks.

Local Power Option

Use the Local Power Option if your jack is NOT PoE enabled. If your jack is PoE enabled, a PoE power supply is not necessary.

1. Connect one end of the included Ethernet cable to the Ethernet jack on the back of the phone.

2. Connect the remaining end to the

J1 DATA AND POWER port on an appropriate PoE-enabled

device.

3. Connect one end of a second Ethernet cable (not included) to the

J2 DATA port on the PoE device.

4. Connect the remaining end of the second Ethernet cable (not included) to the non-PoE wall jack.

5. Connect the PoE power supply to the wall outlet.

Network connectivity is provided through the wall jack, allowing an optional PC connection through the IP phone. If the IP phone is disconnected fr om either the network or power source, network connectivity from the phone to the attached PC will be lost.

Optional PoE Power Supply

DATA & PWR

POWER

Non-PoE Wall

Jack

Optional PC

Connection

Figure 4. Connecting to the Local Power Source

+ 38 hidden pages