TOP-LOADING WASHER
USE AND CARE GUIDE
GUIDE D'UTILISATION ET D'ENTRETIEN
DU LAVE-LINGE A CHARGEMENT PAR LE DESSUS
LAVADORA DE CARGA SUPERIOR
MANUAL DE USO Y CUIDADO
Table of Contents
WASHER SAFETY ............................................................................................ 2
WHAT'S NEW UNDER THE LiD ...................................................................... 3
SPECiFiCATiONS ............................................................................................. 3
CONTROL PANEL AND FEATURES ............................................................... 4
CYCLE GUIDE .................................................................................................. 5
USING YOUR WASHER ................................................................................... 6
WASHER MAINTENANCE ............................................................................... 9
TROUBLESHOOTING .................................................................................... 11
Table des matibres
SECURITE DU LAVE-LINGE .......................................................................... 15
QUOI DE NEUF SOUS LE COUVERCLE? .................................................... 16
SPECiFiCATiONS ........................................................................................... 16
TABLEAU DE COMMANDE ET CARACTERISTIQUES ................................ 17
GUIDE DE PROGRAMMES ........................................................................... 19
UTILISATION DU LAVE=LINGE ..................................................................... 20
ENTRETIEN DU LAVE-LINGE ....................................................................... 23
DEPANNAGE .................................................................................................. 25
P •
In&ce
SEGURIDAD DE LA LAVADORA ................................................................... 30
_QU¢::HAY DE NUEVO DEBAJO DE LA TAPA? ........................................... 31
ESPECIFICACIONES ..................................................................................... 31
PANEL DE CONTROL Y CARACTER|STICAS ............................................. 32
GUI,,_ DE CICLOS ........................................................................................... 33
USO DE SU LAVADORA ................................................................................ 34
MANTENIMIENTO DE LA LAVADORA ......................................................... 38
SOLUCION DE PROBLEMAS ........................................................................ 40
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4GNTW4400
W10589598A 4G NTW4600
4GATW4900
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or
"WARNING." These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
[] Read all instructions before using the washer.
[] Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
[] Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
[] Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
this time.
SAVE THESE INSTRUCTIONS
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
Before the washer is removed from service or discarded,
remove the door or lid.
[] Do not reach into the washer if the drum, tub or agitator is
moving.
[] Do not install or store the washer where itwill be exposed to
the weather.
[] Do not tamper with controls.
[] Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended inthis manual or in
published user-repair instructions that you understand and
have the skills to carry out.
[] See "Electrical Requirements" located in the installation
instructions for grounding instructions.
2
WHAT'S NEW UNDER THE LID?
Your new washer will operate differently than your past agitator-style washer.
Lid,ock l,i
Lid
Lockea TOallow for higher spin speeds, the lid will lock and the
Lid Locked light will turn on, When this light is lit, the lid is
locked and cannot be opened, When this light is blinking,
the washer is paused. When this light is off, the lid can
be opened. If you need to open the lid to add a garment
after this point, you must press START/Pause/Unlock Lid
and wait for the lid to unlock. The lid will only unlock after
washer movement has stopped. Depending on when in
the cycle you try to pause, it may take several seconds to
several minutes for the lid to unlock.
Sensing
This washer will perform a series of spins to check
©
for load balance. When a load is started, it may take 2-3
minutes before water begins to enter the basket. During
this time, a series of clicks and a whirring noise signal
that sensing technology is determining if there is an
off-balance load.
IMPORTANT:
• After the washer basket fills to the selected water level, the lid must be closed before the wash cycle can start.
If filling stops with the lid open, close lid and press START button.
• Fabric Softener option must be selected to ensure fabric softener dispenses at the correct time.
NOTE: Fabric Softener dispenser not available on all models.
Sounds
-,_i l|
At different stages of the wash cycle, you may
hear sounds and pauses that are different from those
of your previous washer. For example, you may hear a
clicking and hum at the beginning of the cycle as the lid
lock goes through a self-test. There will be different kinds
of humming and whirring sounds as the agitator tests for
load balance or moves the load. And, sometimes,
you may hear nothing at all as the washer allows time for
clothes to soak.
Spray Rinse
,t.:6
Select cycles default to a spray rinse. During these cycles,
you will hear water enter the washer as the tub spins,
allowing the rinse water to penetrate clothes. Check the
"Cycle Guide" for details.
SPECIFICATIONS
These units are sold in multiple regions with different
requirements for measuring capacity. Below are a few
of the valid forms of measure posted on this product:
Dry Linen Capacity: A weight measure that reflects
a maximum load size that can be leaded into the dryer.
[ SASO Capacity
Dry Linen Capacity
10,5 kg (23Ib)
Inlet Valve Water Pressure Specifications
Max inlet water pressure Min inlet water pressure
861,845 Pa 68,948 Pa
6,5 kg (14,3 Ib)
SASO Capacity: A capacity measure that represents the
capacity at which performance testing was completed.
SASO Water Consumption: Water consumption which the
manufacturer declares will be used in a specific cycle.
SASO Water Consumption
160 litres
CONTROL PANEL AND FEATURES
MEDIUM COOL WARM RINSE SOFTENER DELICATE
EXTRA FABRIC
REGULAR CASUAL
EXTRA
SMALL =
LOAD SIZE TEt_PERATORE RINSE START
EXTRA
LARGE
...._ ...... _ s_BR_CRE×,_2_._, HEAVY DUTY
Not all features and options are available on all models.
Appearance may vary.
O
LOAD SiZE O
Select the setting most suitable for your load. Extra Small
will add a low amount of water for smaller loads and Extra
Large will add the most amount of water for large or bulky
loads. Items need to move freely. Tightly packing can lead to
poor cleaning performance, and may increase wrinkling and
tangling.
TEMPERATURE
Temperature Control senses and maintains uniform
water temperatures by regulating incoming hot and
cold water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following
the garment label instructions, use the warmest wash
water safe for your fabric.
• Warm and hot water will be cooler than what your
previous washer provided.
• Even in a cold and cool water wash, some warm water
may be added to the washer to maintain a minimum
temperature.
RINSE OPTIONS (on some models}
Thefollowing options may be added to most cycles.
EXTRA RINSE
This option can be used to automatically add a second
rinse to most cycles.
FABRIC SOFTENER
This option must be selected if using fabric softener
during a cycle. It ensures that fabric softener is added
at the correct time inthe rinse for even distribution.
FABRIC SOFTENER with EXTRA RINSE
This option turns on both the Fabric Softener and the
Extra Rinse options.
CYCLE STATUS 0
_LL WASH _NS_ _,NA_ CYCLE L,_ CANCELHoLD_sEc
WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See "Cycle Guide" for detailed descriptions of cycles.
START/PAUSE/UNLOCK LID BUTTON
Press to start the selected cycle; press again to pause the
cycle and unlock the lid.
NOTE: if the washer is spinning, it may take several minutes
to unlock the lid. Press and hold for 3 seconds to cancel a
cycle.
CYCLE STATUS LIGHTS iNDiCATOR
O
O OOO _O
FILL WASH RINSE FINAL CYCLE LID
SPIN COMPLETE LOCHED
The Cycle Status Lights show the progress of a cycle.
At each stage of the process, you may notice sounds or
pauses that are different from traditional washers.
SENSING/FILL
C:3OOO_
FILL WASH RINSE FENAL CYCLE LID
SPIN COMPLETE LOCKED
When the START/Pause/Unlock button is pressed, the
washer will fill to the selected water level. If the lid is
closed when the machine is done filling, the lid will lock
and the machine will begin operation.
If the lid is open when the water stops entering the
machine, the cycle will not begin until the lid has been
closed and the START/Pause/Unlock button is pressed.
If the cycle has not been started within 10 minutes of
the water filling the washer, the washer will pump out the
water.
NOTE: Avoid opening lid during sensing phase. The
sensing process will start over when the washer is
restarted. The sensing light may also come on during the
Soak and Wash portions of the cycle. This is normal. To
restart the washer after the lid has been opened, press
Start.
t>
4
WASH
OC29OOOO
FILL WASH RINSE FINAL CYCLE LID
SPIN COMPLETE LOCKED
You will hear the agitator moving the load. The motor
sounds may change at different stages in the cycle.
The wash time is determined by the selected soil level.
RINSE
FiLL WASH RINSE FINAL CYCLE LID
SPiN COMPLETE LOCKED
You will hear sounds similar to the wash cycle as the
washer rinses and moves the load. You may hear the
motor turning on briefly (short hum) to move the basket
while filling. Fabric softener will be added if the Fabric
Softener option was selected.
Some cycles use spray rinsing. After draining and
spinning out wash water, the washer will continue to
spin and spray in rinse water for the entire rinse time.
FINAL SPIN/SPIN
gD ID IBCZ) IJ O
FILL WASH RINSE FINAL CYCLE LID
SPIN COMPLETE LOCKED
The washer spins the load at increasing speeds for
proper water removal, based on the selected cycle
and spin speed.
CYCLE GUIDE
For best fabric care, choose the cycle that best fits the load being washed.
Not all cycles and options are available on all models.
CYCLE COMPLETE
FiLL WASH RINSE FINAL CYCLE LID
SPIN COMPLETE LOCKED
Once the cycle is complete, this light will come on.
Remove the load promptly for best results.
LiD LOCKED
To allow for higher spin speeds, the
lid will lock and the Lid Locked light
will turn on. When this light is lit, the
lid is locked and cannot be opened.
C23
Lid
Locked
When this light is blinking, the washer
is paused. When this light is off, the lid
can be opened.
If you need to open the lid, press
START/Pause/Unlock Lid. The lid will
unlock once the washer movement
has stopped. This may take several
minutes if the load was spinning at
high speed. Press START/Pause/
START
PAUSE!
UNLOCK LID
©
CANCEL HO_ _S_C
Unlock Lid again to resume the cycle.
Heavily soiled
fabrics
Sturdy fabrics,
colorfast items,
towels, jeans
Cottons, linens,
sheets, and mixed
garment loads
Cottons, linens,
sheets, and mixed
garment loads
No-iron fabrics,
cottons, perm
press, linens,
synthetics
Machine-wash
silks, lingerie,
washable wools
Swimsuits and
items requiring
rinsing without
detergent
Heavy
Duty
Super
Heavy
Duty
Regular
Normal
Super
Normal
Regular
Casual
Delicate
Rinse/Spin
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
rinse only
High
High
High
High
Low
Low
High
Provides maximum wash time and action for tough stains
and soils. Use this cycle for very heavily soiled or sturdy
items.
Use this cycle for very heavily soiled or sturdy items. This
cycle features a spray rinse.
Provides extended wash time and action for heavily soiled
cottons or sturdy items This cycle features a spray rinse.
Use this cycle for normally soiled cottons and mixed fabric
loads. This cycle features a spray rinse.
Use this cycle to wash loads of no-iron fabrics such as
sport shirts, blouses, casual business clothes, permanent
press, and blends.
Use this cycle to wash lightly soiled garments indicating
"Machine Washable Silks" or "Gentle" cycle on the care
label. Place small items in mesh garment bags before
washing. This cycle features a spray rinse.
Combines a rinse and high speed spin for loads requiring
an additional rinse cycle or to complete a load after power
interruption. Also use for loads that require rinsing only.
Dripping wet or
hand-washed
items
Drain/Spin
N/A
High
This cycle uses a spin to shorten drying times for heavy
fabrics or special-care items washed by hand. Use this
cycle to drain washer after cancelling a cycle or completing
a cycle after a power failure. .j
NOTE: Be sure to select Fabric Softener options, if adding fabric softener to load.
*All rinses are cold.
USING YOUR WASHER
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on
it (including cooking oils).
Doing so can result in death, explosion, or fire.
"1, Sort and prepare your laundry
* Empty pockets. Loose change, buttons, or any small object
can pass under the agitator and become trapped, causing
unexpected sounds.
, Sort items by recommended cycle, water temperature,
and colorfastness.
* Separate heavily soiled items from lightly soiled.
= Separate delicate items from sturdy fabrics.
= Do not dry garments if stains remain after washing, because
heat can set stains into fabric.
* Treat stains promptly.
= Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
= Mend rips and tears to avoid further damage to items
during washing.
Helpful Tips:
* When washing water-proof or water-resistant items, load
evenly.
= Use mesh garment bags to help avoid tangling when washing
delicate or small items.
,, Turn knits inside out to avoid pilling. Separate lint-takers from
lint-givers. Synthetics, knits, and corduroy fabrics will pick up
lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care label instructions to
avoid damage to your garments.
Electrical Shock Hazard
Plug into a grounded (earthed) outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Add detergent
Add a measured amount of detergent into the bottom of the
washer basket before adding clothes. If using an Oxi or
color-safe bleach laundry boost product, add to the bottom
of the washer basket, as well.
iMPORTANT: Follow the manufacturer's instructions to
determine the amount of detergent to use.
6
3. Load laundry into washer
Load garments in loose heaps evenly
around basket wall. For best results, do
not pack the load tightly. Do not wrap large
items such as sheets around the agitator;
load them in loose piles around the sides of
the basket. Try mixing different sized items
to reduce tangling.
IMPORTANT: Do not tightly pack or force items into washer.
Items need to move freely for best cleaning and to reduce
wrinkling and tangling.
Add liquid chlorine bleach
to dispenser
Add fabric softener to dispenser
(on some models)
Pour a measured amount of liquid fabric
softener into dispenser; always follow
manufacturer's directions for correct amount
of fabric softener based on your load size.
Dilute liquid fabric softener by filling the dispenser with warm
water until liquid reaches the underside of the rim. See max fill
line arrows. Then select Fabric Softener option or Fabric Softener
with Extra Rinse option.
iMPORTANT: Fabric Softener option must be selected
to ensure proper distribution at correct time in cycle.
Adding Liquid Fabric Softener Manually to Wash Load
During the final rinse, wait until the washer has completed
filling, press the START/Pause/Unlock Lid button to pause the
washer. Lift the lid and add the measured recommended amount
of liquid fabric softener. Do not allow liquid fabric softener to
spill, splash, drip, or run into the basket or on load. Do not use
more than the recommended amount. Close the lid and press the
START/Pause/Unlock Lid button again to start the washer.
IMPORTANT: Fabric Softener options must be selected to ensure
proper distribution of the fabric softener during the rinse portion
of the cycle.
Do not overfill, dilute, or use more than 236 mL (1 cup).
Do not use color-safe bleach or Oxi products in the same
cycle with liquid chlorine bleach.
6= Select cycle
CASUAL
DELICATE
HEAVY DUTY
Turn cycle knob to choose your wash cycle. For more
information, see "Cycle Guide".
7, Select LOAD SiZE
MEDIUM
SMALL LARGE
EXTRA EXTRA
SMALL LARGE
LOAD S_ZE
9. Select options
OFF
FABRIC
SOFTENER
WITH
EXTRARINSE
Select the load size setting most suitable for your load. Extra
Small will add a low amount of water for smaller loads and
Extra Large will add the most amount of water for large or
bulky loads. Items need to move freely.
8, Select TEMPERATURE
COOL WARM
COLD HOT
Once you select a cycle, select the desired wash temperature
by turning the Temperature knob to the appropriate setting
based on your load. All rinses are tap cold.
NOTE: Always read and follow fabric care label instructions
to avoid damage to your garments.
Hot
Some cold water is added to save Whites and pastels
energy. This will be cooler than Durable garments
your hot water heater setting. Heavy soils
Select the desired cycle options. If you are using fabric
softener, be sure to select one of the Fabric Softener options.
Press START/Pause/Unlock Lid
to begin wash cycle
_>
START
PAUSE/
UNLOCK LID
©
CANCEL HOLD3 SEC
Press the START/Pause/Unlock Lid button to start the wash
cycle. When the cycle has finished, the Cycle Complete
indicator will light. Promptly remove garments after cycle has
completed to avoid odor, reduce wrinkling, and rusting of
metal hooks, zippers, and snaps.
Unlocking the lid to add garments
If you need to open the lid to add 1 or 2 missed garments:
Press START/Pause/Unlock Lid; the lid will unlock once the
washer movement has stopped. This may take several
minutes if the load was spinning at high speed. Then close lid
and press START/Pause/Unlock Lid again to restart the cycle.
If lid is left open for more than 10 minutes, the water will pump
out automatically.
Warm
Some cold water will be added, so Bright colors
this will be cooler than what your Moderate to light soils
Cool
Warm water may be added to
assist in soil removal and to help
Colors that bleed
or fade
dissolve detergents.
Cold
This is the temperature from your Dark colors that
faucet. If your tap cold water is bleed or fade
very cold, warm water may be Light soils
added to assist in soil removal and
help dissolve detergent.
8
WASHER MAINTENANCE
WATER iNLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
WASHER CARE
Recommendations to Help Keep Your Washer Clean
and Performing at its Best
1. Always follow the detergent manufacturer's instructions
regarding the amount of detergent to use. Never use
more than the recommended amount because that may
increase the rate at which detergent and soil residue
accumulate inside your washer, which in turn may result
in undesirable odor.
2. Use warm and hot wash water settings sometimes (not
exclusively cold water washes), because they do a better
job of controlling the rate at which soils and detergent
accumulate.
3. Always leave the washer lid open between uses to help
dry out the washer and prevent the buildup of odor-
causing residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This
Washer Maintenance Procedure should be performed,
at a minimum, once per month or every 30 wash cycles,
whichever occurs sooner, to control the rate at which soils
and detergent may otherwise accumulate in your washer.
Cleaning the inside of the Washer
To keep your washer odor-free, follow the usage instructions
provided above, and use this recommended monthly
cleaning procedure:
Recommended Cycle for Cleaning the Washer
Refer to the "Cycle Guide" for the optimal cycle for cleaning
the inside of the washer. Use this cycle with liquid chlorine
bleach as described below.
Begin procedure
1. Chlorine Bleach Procedure:
ao Open the washer lid and remove any clothing
or items.
b. Add 236 mL (1 cup) of liquid chlorine bleach
to the bleach compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.
co Close the washer lid.
d. Do not add any detergent or other chemical
to the washer when following this procedure.
eo Select the cycle recommended for cleaning the
inside of the washer.
fo Press the START/Pause/Unlock Lid button to start
the cycle.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press START/Pause/Unlock Lid
once or twice (depending on model). After the cycle has
stopped, run a RINSE / SPIN cycle to rinse cleaner from
washer.
F WASHER CARE (cont.) "_
Cleaning the Dispensers
After a period of using your washer, you may find some
residue buildup in the washer's dispensers. To remove
residue from the dispensers, wipe them with a damp cloth
and towel dry. Do not attempt to remove the dispensers or
trim for cleaning. The dispensers and trim are not removable.
If your model has a dispenser drawer, however, remove the
drawer and clean it before or after you run the Clean Washer
cycle. Use an all-purpose surface cleaner, if needed.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills.
Use only mild soaps or cleaners when cleaning external
washer surfaces.
iMPORTANT: To avoid damaging the washer's finish, do not
use abrasive products.
r
NON=USE AND VACATION CARE
Operate your washer only when you are home. If moving, or
not using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due
to water pressure surge.
f WINTER STORAGE CARE
iMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain water
inlet hoses.
2. Put 1 L (1 qt.) of R.V.-type antifreeze in basket and run
washer on RINSE/SPIN cycle for about 30 seconds
to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
r
TRANSPORTING YOUR WASHER
r
RE! NSTALLING/USI NG WASHER AGAI N
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
Winter Storage Care directions before moving.
3. Disconnect drain from drain system and drain any
remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back
inside washer. If you do not have packing tray, place heavy
blankets or towels into basket opening. Close lid and place
tape over lid and down front of washer. Keep lid taped until
washer is placed in new location.
To reinstall washer after non-use, vacation, winter storage,
or moving:
1. Refer to "Installation Instructions" to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
Electrical Shock Hazard
Plug into a grounded (earthed) outlet.
Do not remove ground prong.
Do not use an adapter,
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
2. Plug in washer or reconnect power.
3. Run washer through Casual Regular cycle to clean washer
and remove antifreeze, if used. Use half the manufacturer's
recommended amount of detergent for a medium-size load.
10
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
If you experience Possible Causes
Check the following for Feet may not be in contact with the Front and rear feet must be in firm contact with floor, and
proper installation or floor and locked, washer must be level to operate properly. Jam nuts must be
see "Using Your tight against the bottom of the cabinet.
Washer" section. Washer may not be level.
Load could be unbalanced.
Clicking or metallic
noises
Gurgling or humming
Objects caught in washer drain
system.
Washer may be draining water.
Load sensing may be occurring.Humming
Check floor for flexing or sagging. Ifflooring is uneven, a 19 mm
(3/4") piece of plywood under your washer will reduce sound.
See "Level the Washer" in Installation Instructions.
Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use Normal Regular cycle and Extra Large or Large load size for
oversized, non-absorbent items such as comforters or poly-filled
jackets.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the basket.
It is normal to hear the pump making a continuous humming
sound with periodic gurgling or surging as final amounts of
water are removed during the Drain/Spin cycles.
You may hear the hum of the sensing spins after you have
started the washer. This is normal.
Solution
Check the following for Washer not level.
proper installation:
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as
recommended.
Washer won't run
or fill, washer stops
working or wash light
remains on (indicating
that the washer was
unable to fill
_,.appropriately)
Check for proper water supply.
Water may splash off basket if washer is not level. Check that
load is not unbalanced or tightly packed.
Tighten fill-hose connection.
Make sure all four fill hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe,
water pipes, and faucets.)
Improper loading can cause basket to be out of alignment
and cause water to splash off tub. See "Using Your Washer"
for loading instructions.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
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11
TROUBLESHOOTING
Electrical Shock Hazard
Plug into a grounded (earthed) outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or e|ectrical shock.
First try the solutions suggested here to possibly avoid the cost of a service call.
if you experience
Washer won't run
or fill, washer stops
working or wash light
remains on (indicating
that the washer was
unable to fill
appropriately) (cont.)
Washer not draining/
spinning, loads
are still wet, or spin
light remains on
(indicating that the
washer was unable
to pump out water
within 10 minutes)
Possible Causes
Check proper electrical supply.
Normal washer operation.
Washer may be tightly packed.
Empty pockets and use garment bags
for small items.
Use a cycle with a low spin speed.
The washer may be tightly packed or
unbalanced.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 114 mm (4.5").
Too much detergent causing suds to
slow or stop draining and spinning.
J
Plug power cord into a grounded outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Remove several items, rearrange load evenly in basket, and add
detergent. Close lid and press START/Pause/Unlock Lid.
Do not add more than 1 or 2 additional items after cycle has
started to avoid tightly packing or unbalancing.
Small items may have been caught in pump or between basket
and tub, which can slow draining.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment. To remove extra water in the load, select Drain/
Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the Drain/Spin
cycle to remove excess water. See "Using Your Washer"
for loading recommendations.
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 1.25 m (4')
above the floor. Remove any clogs from drain hose.
Always measure and follow detergent directions for your
load. To remove extra suds, select Rinse & Spin. Do not
add detergent.
Solution
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12
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
if you experience
Dry spots on load High speed spins extract more
after cycle moisture than traditional top-load
Incorrect or wrong
wash or rinse
temperatures
Load not rinsed Check for proper water supply.
Sand, pet hair, lint, Heavy sand, pet hair, lint, and
etc. on load after detergent or bleach residues may
washing require additional rinsing.
Load is tangling Washer not loaded as recommended. See "Using Your Washer" section.
Not cleaning or
removing stains
_. level selection, washed, j
washers.
Check for proper water supply.
Energy saving controlled
wash temperatures.
Using too much detergent.
Washer not loaded as recommended.
Using too low a load size/water level
selection.
Washer not loaded as recommended.
Adding detergent on top of load.
Using too low a load size/water Choose a load size (water level) that matches the load being
Possible causes _ Solution
l
The high spin speeds combined with air flow during the final
spin can cause items near the top of the load to develop dry
spots during the final spin. This is normal.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
This washer uses cooler wash and rinse water temperatures
than your previous washer. This includes cooler hot and warm
washes.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
detergent directions based on load size and soil level.
The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Choose a load size (water level) that matches the load being
washed.
Add an Extra Rinse to the selected cycle (on some models).
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher
speed spin. See the "Cycle Guide" to match your load with the
best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 additional garments after washer has started.
Add detergent, oxi products, and color-safe bleach to the
bottom of the basket before adding the load items.
13
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
if you experience
Not cleaning or
removing stains (cont.)
Incorrect dispenser
operation
Fabric damage
Odors
Lid locked light is
flashing
j Possible Causes j Solution
Using too much detergent. The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
Use a Heavy Duty cycle for tough cleaning. See the "Cycle
Guide" to match your load with the best cycle.
Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener
Not washing like colors together. Wash like colors together and remove promptly after the cycle
Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only
Sharp items were in pockets during Empty pockets, zip zippers, and snap or hook fasteners before
wash cycle, washing to avoid snags and tears.
Strings and straps could have tangled. Tie all strings and straps before starting wash load.
Items may have been damaged before Mend rips and broken threads in seams before washing.
washing.
Fabric damage can occur if load is Load garments in loose heaps evenly around the basket wall.
tightly packed. Load with dry items only.
Liquid chlorine bleach may have been Do not pour liquid chlorine bleach directly onto load. Wipe up
added incorrectly, bleach spills.
Garment care instructions may not Always read and follow garment manufacturer's care label
have been followed, instructions. See the "Cycle Guide" to match your load with the
Monthly maintenance not done as See "Washer Care" in Washer Maintenance.
recommended.
Using too much detergent. Be sure to measure correctly. Always follow the manufacturer's
The lid is not closed. Close the lid. The washer will not start or fill with the lid open.
A cycle was stopped or paused The washer may still be spinning. The lid will not unlock until the
using the START/Pause/Unlock Lid basket has stopped spinning. This may take several minutes if
button, washing large loads or heavy fabrics.
staining.
Load dispensers before starting a cycle. Select the Fabric
Softener option when using fabric softener.
Do not add products directly onto load.
is complete to avoid dye transfer.
fabric softener in the fabric softener dispenser.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
best cycle.
Unload washer as soon as cycle is complete.
directions.
See "Washer Care".
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