Addtron Technology KE1021A, KE1020A User Manual
Netphone
KE1020A/KE1021A
User’s Manual
1. Introduction ........................................................................................................................................................... 3
2. Package Contents................................................................................................................................................... 3
3. Component Illustration.......................................................................................................................................... 3
4. Character Strings...................................................................................................................................................4
5. Installation and Settings......................................................................................................................................... 4
5.1 Installation...................................................................................................................................................4
5.2 Settings ........................................................................................................................................................ 5
6. Service Features..................................................................................................................................................... 7
6.1 Netphone Calling Netphone ........................................................................................................................ 7
6.2 Netphone Calling Regular Phone ................................................................................................................ 7
6.3 Call Forwarding........................................................................................................................................... 8
6.4 Regular Phone calling Netphone ................................................................................................................. 8
6.5 Conferencing ............................................................................................................................................... 9
7. Functions ............................................................................................................................................................. 11
7.1 Redial......................................................................................................................................................... 11
7.2 Adjusting Handset and Speaker Volumes .................................................................................................. 11
7.3 Review Incoming and Outgoing Call Information.................................................................................... 11
7.4 Use PhoneBook ......................................................................................................................................... 11
7.6 Back Space ................................................................................................................................................ 12
7.7 Hand Free Function ...................................................................................................................................12
7.8 Upgrade ..................................................................................................................................................... 12
7.9 AbbrDialPlan............................................................................................................................................. 12
7.10 SpeedDials: M1---M8.............................................................................................................................. 12
8. Frequent Problems and Answer........................................................................................................................... 13
9. Others .................................................................................................................................................................. 13
9.1 System Characteristics............................................................................................................................... 13
9.2 Standard and Protocol................................................................................................................................ 14
9.3 Specification.............................................................................................................................................. 14
9.4 Electric Characteristics.............................................................................................................................. 14
9.5 Operational Environment........................................................................................................................... 14
9.6 Recommend usage net condition............................................................................................................... 14
10. Installation Options............................................................................................................................................ 14
1. Introduction
The Netphone-KE1020A/KE1021A is a user-friendly VoIP phone that looks very similar to a regular phone but
uses the Internet for voice communication. Whether you are a corporate u ser with an enterprise intranet o r a home
user with a regular Internet connection you will experience significant toll savings by using your Netphone. The
Netphone is capable of communicating with any regular land or mobile phone as well having the ability to call
other Netphones.
KE1020A is VOIP terminal with two RJ45 connectors, while KE1021A with one RJ45 connector.
Note: The KE1020A model has two RJ45 Ethernet connectors while KE1021A only has one. If you have
purchased a KE1020A you will be able to plug your PC into the port labeled “PC”. The KE1020A’s two
RJ45 Ethernet connectors have HUB function.
2. Package Contents
Phone Handset
Handset Cord
Power Adapter: 12V DC
User’s Manual
Ethernet Cable
3. Component Illustration
Figure 1——Front View
1~9 Keys number keys
* Key
# Key call out
Function Keys:
M1~M8 fast dial
PHONEBOOK phone book
HOLD call keeping
VOL+ volume increase
VOL- volume decrease
BACKSPACE backspace
CALL call out
REDIAL redial
SPEAKER hand free
Menu Keys:
UP page up
DOWN page down
SET/OK set/ok
ESC exit
Figure 2——Side View
1——RJ-45 input port
2——RJ-45 output port
[KE1020A does not have this port]
3——Power Port
4. Character Strings
Corresponding Keys:
Key Characters
1 . ,' ？ ！" 1 -
2 a b c 2 A B C 2
3 d e f 3 D E F 3
4 g h i 4 G H I 4
5 j k l 5 J K L 5
6 m n o 6 M N O 6
7 p q r s 7 P Q R S 7
8 t u v 8 T U V 8
9 w x y z 9 W X Y Z 9
0 ( ) @ 0 - * &
* *
If you need to enter alphabetic characters or a numeric sequence then press the corresponding key above
repeatedly until the character you require is displayed.
Only when you key in the ‘Local IP’, ‘Subnet Mask’, ‘Router IP’,‘DNS1’ and ‘DNS2’ you should use the ‘*’ key
for the dot.
IMPORTAN T NOTE:
press ‘#’ to confirm the last entry before you can generate the next character. For example: To enter ‘Damon’,
press ‘3333326#666#66#’. (“m”, “o” and “n” are all entered using ‘6’ key so you must press ‘#’ to confirm the last
letter before you can generate the next character)
If the next character you want to type needs to be input using the sa me key then you must
5. Installation and Settings
5.1 Installation
（1） Place your Netphone-KE1020A/KE1020A near a power outlet.
（2） Plug the RJ-45 connector of the Ethernet 10/100Base-T cable into the Netphone-KE1020A/KE1020A’s
side input port①,and plug the other side into a hub or switch, or wall/ground socket of the structuring
cable.
（3） Plug the accessory power-adapter into the power outlet, then connect the output-plug to power-port ③
of the Netphone-KE1020A/KE1020A.
NOTE: If the network is without a HUB, the Netphone-KE1020A/KE1020A should be connected with other
Ethernet equipment (such as XDSL adapter, CABLE modem or PC) by crossing-over cable. Otherwise the
direct-connecting cable is applied.
KE1020A
The phone should now be connected as in the diagram above.
Within 30 seconds of being connected to the Internet your Netphone should display “Ready For Calls”. If it does,
then no other configuration is necessary – you can make calls. If the phone continues to say “Please Wait” or
“Wait Logon” for more than 30 seconds
and Solutions section of this guide.
If your service provider has instructed you to configure the Netphone you will need to consult the Setting
Instructions below.
5.2 Settings
Note: After you have changed a setting ESC back out of the menu and press SET/OK to save settings when
prompted to.
5.2.1Setting Steps
If your Netphone account has been set up, please skip the section ‘5.2.5 Account settings’.
Dynamic IP Users
then it has not been able to connect to the Internet – consult the Problems
KE1020A
PPPoE Users
Static IP Users
5.2.2 Dynamic IP Users
If you need to configure DNS IP
Press SET/OK to enter the submenu and select ‘DNS1’ by pressing UP and DOWN.
Press SET/OK to enter setting menu and configure your DNS2.
If a spare DNS is requested, press SET/OK to enter the submenu and select DNS2 by pressing UP and
DOWN; or you may press SET/OK to enter setting menu and configure your DNS2.
If the account information has been set up, you may start using as soon as you plug in.
Account Settings Parameter Settings
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