Adder Technology SVMS2-QUAD, SVMS4-QUAD, SVMS4-DUAL User Manual
SMART
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MULTISCREEN
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www.addertec.com
SVMS4-QUAD
4 port SmartView Multiscreen
with 4 monitor connections
SVMS4-DUAL
4 port SmartView Multiscreen
with 2 monitor connections
SVMS2-QUAD
2 port SmartView Multiscreen
with 4 monitor connections
SVMS4-DUAL
2 port SmartView Multiscreen
with 2 monitor connections
Remote Control Pad/Display
SMART
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MULTISCREEN
RC1
About this manual
SmartView Multiscreen - Installation and Use
First edition (August 2001) (c) 2001 Adder Technology Ltd.
Part No. ADD0040/1 www.addertec.com
All rights reserved. Whilst every precaution has been taken in the preparation of this
manual, Adder Technology Ltd assumes no responsibility for errors or omissions.
Neither is any liability assumed for damages resulting from the use of the information
contained herein. We reserve the right to change the specifications, functions and
circuitry of the product without notice. All trademarks acknowledged.
Safety information
For use in dry, oil free indoor environments only.
Do not attempt to service the SmartView Multiscreen yourself.
Follow all warnings and instructions marked on the SmartView Multiscreen, its
optional power adapter and its accessories.
Warning - live parts contained within optional power adapter.
No user serviceable parts within optional power adapter - do not dismantle.
Replace the optional power adapter with a manufacturer approved type only.
If you use a power extension cord with the SmartView Multiscreen, make sure the
total ampere rating of the devices plugged into the extension cord does not
exceed the cord’s ampere rating. Also, make sure that the total ampere rating of
all the devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.
SmartView Multiscreen Installation and Use Page 1
Warranty
Adder Technology Ltd warrants that this product shall be free from defects in
workmanship and materials for a period of one year from the date of original
purchase. If the product should fail to operate correctly in normal use during the
warranty period, Adder will replace or repair it free of charge. No liability can be
accepted for damage due to misuse or circumstances outside Adder’s control. Also
Adder will not be responsible for any loss, damage or injury arising directly or
indirectly from the use of this product. Adder’s total liability under the terms of this
warranty shall in all circumstances be limited to the replacement value of this
product.
If any difficulty is experienced in the installation or use of this product that you are
unable to resolve, please contact your supplier.
Trademarks
All trademarks mentioned in this manual are acknowledged to be the property of the
respective trademark owners.
Adder is a registered trademark of Adder Technology Limited.
Compaq is a registered trademark of Compaq Computer Corporation.
Hewlett-Packard is a registered trademark of Hewlett-Packard.
IBM, PC/AT, PS/2, RS/6000 and ThinkPad are registered trademarks of
International Business Machines Corporation.
Logitech, MouseMan+ and Pilot Mouse+ are trademarks of Logitech Inc.
Microsoft and Windows are registered trademarks, and IntelliMouse is a trademark
of Microsoft Corporation.
Velcro is a trademark of Velcro USA Inc.
SmartView Multiscreen Installation and Use Page 2
Radio Frequency Energy
Shielded cables must be used with this equipment to maintain compliance with radio
frequency energy emission regulations and ensure a suitably high level of immunity
to electromagnetic disturbances.
European EMC directive 89/336/EEC
This equipment has been tested and found to
comply with the limits for a class B computing
device in accordance with the specifications in
the European standard EN55022. These limits
are designed to provide reasonable protection
against harmful interference. This equipment
generates, uses and can radiate radio frequency
energy and if not installed and used in
accordance with the instructions may cause
harmful interference to radio or television
reception. However, there is no guarantee that
harmful interference will not occur in a particular
installation. If this equipment does cause
interference to radio or television reception,
which can be determined by turning the
equipment on and off, the user is encouraged to
correct the interference with one or more of the
following measures: (a) Reorient or relocate the
receiving antenna. (b) Increase the separation
between the equipment and the receiver. (c)
Connect the equipment to an outlet on a circuit
different from that to which the receiver is
connected. (d) Consult the supplier or an
experienced radio / TV technician for help.
FCC Compliance Statement (United States)
This equipment generates, uses and can radiate
radio frequency energy and if not installed and
used properly, that is, in strict accordance with
the manufacturer’s instructions, may cause
interference to radio communication. It has been
tested and found to comply with the limits for a
class A computing device in accordance with the
specifications in Subpart J of part 15 of FCC
rules, which are designed to provide reasonable
protection against such interference when the
equipment is operated in a commercial
environment. Operation of this equipment in a
residential area may cause interference, in
which case the user at his own expense will be
required to take whatever measures may be
necessary to correct the interference. Changes
or modifications not expressly approved by the
manufacturer could void the user’s authority to
operate the equipment.
Canadian Department of Communications
RFI statement
This equipment does not exceed the class A
limits for radio noise emissions from digital
apparatus set out in the radio interference
regulations of the Canadian Department of
Communications.
Le présent appareil numérique n’émet pas de
bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la
classe A prescrites dans le règlement sur le
brouillage radioélectriques publié par le
ministère des Communications du Canada.
SmartView Multiscreen Installation and Use Page 3
Contents
1. Introduction.................................................................................... 6
1.1 Key features...........................................................................................6
1.2 Package contents .................................................................................. 8
1.3 Remote controller contents....................................................................8
1.4 Product information ...............................................................................9
2. Installation...................................................................................... 12
2.1 What you will need ................................................................................12
2.2 Mounting the SmartView Multiscreen .................................................... 13
2.3 Connecting your devices .......................................................................13
2.4 ‘Interface powered' operation without the optional power adapter ........14
2.5 Configuring your PCs ............................................................................14
2.6 Configuring the SmartView Multiscreen ................................................14
2.7 Summary of SmartView Multiscreen configuration options.................... 15
2.8 Resetting the SmartView Multiscreen without
disconnecting your devices..................................................................17
2.9 Other useful installation information ......................................................18
2.10 Re-enabling a disconnected PS/2 mouse ........................................... 18
2.11 Hot plugging the SmartView Multiscreen into running systems
and re-enabling disconnected PS/2 CPU mouse connections ............19
2.12 Upgrading the SmartView's flash memory ..........................................20
SmartView Multiscreen Installation and Use Page 4
3. Using the SmartView Multiscreen ............................................... 23
3.1 Power on status .....................................................................................23
3.2 Front panel keys and remote controller.................................................. 23
3.3 Status display......................................................................................... 24
3.4 Switching operation................................................................................25
3.5 Keyboard hotkey control ........................................................................25
3.6 Mouse control.........................................................................................26
3.7 RS232 control ........................................................................................27
3.8 Cascading SmartView Multiscreens ......................................................27
3.9 Synchronising SmartView Multiscreens for multiple video head
applications ...........................................................................................29
4. SmartView Multiscreen configuration options...........................31
4.1 Screen saver time delay ........................................................................31
4.2 Autoscan lock on mode and delay time ................................................31
4.3 Mouse mode and mouse switching of channels .................................... 32
4.4 Keyboard hotkey combination ...............................................................34
4.5 Cycling between all channels or just the active channels .....................34
4.6 Firmware functions (version query, mouse restore and reset) ..............34
4.7 Setting a security password ..................................................................35
4.8 Cascade query code .............................................................................36
4.9 Resolving slow mouse problems ........................................................... 36
4.10 Exit configure mode ............................................................................37
Appendices
A - Cable and connector specifications................................................................ 38
B - Problem solving ..............................................................................................43
SmartView Multiscreen Installation and Use Page 5
1. Introduction
Thank you for purchasing the SmartView Multiscreen. Your SmartView Multiscreen
is a high performance Keyboard, Video monitor and Mouse (KVM) sharing device
which supports a wide range of PC hardware and software platforms. The
Multiscreen is a new concept in KVM switches and enables you to benefit from all
the convenience of the proven SmartView switches whilst taking advantage of the
multiple monitor facilities available on many modern computers.
Computers fitted with multiple video cards are becoming more common as operating
systems have developed to make use of the extended video "real estate" offered by
multiple monitors. The increased display area enables more information to be
presented to the user without reducing the resolution. The Multiscreen enables
several computers equipped with these multiple video facilities to be controlled from
a keyboard, mouse and an array of monitors. All the monitors and the keyboard and
mouse are switched together from one computer to the next giving you full control of
the wider picture.
1.1 Key features
Control several multi-video enabled PCs with from a single keyboard, mouse and
a bank of monitors.
Dual and quad video head models available with two or four computer ports.
Two or more SmartViews may be synchronously switched by linking their options
ports.
Switch 4,8,12 or 16 monitors together by synchronising Multiscreens.
Excellent for banking, security and engineering applications.
Supports high bandwidth monitors at resolutions up to 1920 x 1440 with an
excellent video transfer characteristic - high bandwidth and low distortion.
Continuous keyboard and mouse emulation on all ports ensures problem free
computer bootup.
Interface powered operation – SmartView Multiscreen draws its power from the
connected computers for maximum convenience.
SmartView Multiscreen Installation and Use Page 6
Intelligent switching feature enables users to switch between all ports or just the
active ports.
Mixed AT/PS2 keyboards and PS2/RS232 mice supported as standard.
Flash upgradeable - SmartView Multiscreen's firmware may be upgraded by
connecting a computer's serial port and running a download program.
Can be cascaded to provide a video switching network.
Video channels support Display Data Channel (DDC/DDC1/DDC2) signalling.
Password security prevents unauthorised use.
User options stored in EEPROM memory.
Optional remote control module for convenient operation.
Channel switching by front panel key, keyboard hotkey, or 3 button mouse.
Automatically restores keyboard and mouse states when channel changed.
Supports keyboard modes 1,2 and 3 and mouse prompt and stream modes for
maximum compatibility. Sbility.
SmartView Multiscreen Installation and Use Page 7
Supports very wide range of software including Windows 3.X, WFWG, 95, 98,
2000, NT,ME, XP, DOS, Unix, Linux, NetWare, OS/2, BSD etc.
Supports the additional shortcut, web access and media control keys found on
extended keyboards.
May be connected to AdderView GEM products for synchronised switching
applications.
Optional power adapter can be used for ‘video only’ or cascade applications.
1.2 Package contents
SmartView Multiscreen.
This installation guide.
(Please note that a power adapter is NOT required for most applications and so is
not included. This may be purchased separately if required - part code
SVMSPSU).
1.3 Remote controller contents (part code: RC1)
Remote control module.
Velcro strip for mounting remote controller.
SmartView Multiscreen Installation and Use Page 8
1.4 Product information
Figure 1 - SmartView Multiscreen front view
SmartView Multiscreen Installation and Use Page 9
SmartView Multiscreen Installation and Use Page 10
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2. Installation
2.1 What you will need
Cables to connect the SmartView Multiscreen to each of your PC keyboard, video
and mouse ports. Cable specifications are given in appendix A. For convenience we
suggest that you connect your keyboard, mouse and first video port using an Adder
3-in-1 combination cable. Additional video ports may then be connected using videoonly cables.
Monitors with standard VGA/SVGA (15 pin) connectors that will work when
connected directly to each of your PCs. SmartView Multiscreen supports low and
high resolution monitors.
A standard AT or PS/2 style keyboard. If you are using an AT keyboard with a 5
pin connector you may connect this to the SmartView Multiscreen using a standard
AT to PS/2 keyboard adapter.
A PS/2 style two or three button Microsoft or Logitech compatible mouse or a
Microsoft IntelliMouse / IntelliMouse Explorer compatible mouse. If you wish to use
the mouse to switch the SmartView Multiscreen's channel then you will need a three
button mouse or an IntelliMouse.
(The SmartView Multiscreen supports ‘Internet Mice’ that are compatible with the
Microsoft IntelliMouse. These are fitted with a wheel or other scroll control and
sometimes have additional buttons. Examples are: Microsoft IntelliMouse, Logitech
Pilot Mouse+, Logitech MouseMan+, Genius NetMouse and Genius NetMouse Pro.)
A suitable mouse driver for your PCs. Supported types are:
- PS/2 or RS232 two button mouse driver (any manufacturer).
- Microsoft mouse driver (including IntelliMouse).
- Logitech mouse driver (including two button, three button and wheel mouse).
Use of PS/2 and RS232 style mice with the SmartView Multiscreen - All of the
mouse connections from SmartView Multiscreen to PCs support either a PS/2 or an
RS232 mouse. SmartView Multiscreen automatically converts from the PS/2 mouse
commands to RS232 serial mouse commands. Serial mice types are selected by
using an adapter as described in Appendix A. The SmartView will operate without a
mouse connected if you do not wish to use one.
SmartView Multiscreen Installation and Use Page 12
2.2 Mounting the SmartView Multiscreen
The SmartView Multiscreen has been designed for use on a desktop or shelf in
close proximity to the user’s monitor and peripherals. The optional remote controller
may be used if you wish to locate the SmartView Multiscreen on a desk or shelf that
is some distance from the monitor and peripherals.
2.3 Connecting your devices
Ensure that the optional power adapter is disconnected from the SmartView
Multiscreen and that all the devices which are to be attached are switched off.
Connect the shared keyboard, PS/2 mouse and monitors to the connectors at the
rear of the SmartView Multiscreen (see figs 1, 2 and 3). Next, connect each
computer system unit in turn with the keyboard cable, mouse cable and video
cables. For the keyboard, mouse and first video port, Adder 3-in-1
keyboard/video/mouse cables are recommended for maximum convenience. Any
unused computer connections can be left unconnected. To connect computers with
serial mouse connections and AT style keyboard connections use the adapters
specified in appendix A. If you have an existing 6-pin mini-DIN to 9-pin serial adapter
that came with a mouse it may not be suitable for use with the SmartView as there
are several different standard wiring configurations for these adapters.
The SmartView Multiscreen is now ready for use and will start to operate as soon as
one of the attached PCs is powered on. If you are connecting to PCs using cables
that are longer than 5 metres or are cascading the SmartView Multiscreen to another
SmartView Multiscreen you will need to use the optional power adapter. When using
the optional power adapter, ensure that it is connected to the mains and powering
the SmartView Multiscreen before you switch on the connected computers. Failure
to switch the SmartView Multiscreen and computers on in the correct order can lead
SmartView Multiscreen Installation and Use Page 13
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