Adder Technology SmartView User Manual

About this manual

SmartView Pro - Installation and Use
Fifth edition (March 1999)
Part No. ADD0031/5 (c) 1999 Adder Technology Ltd.

All rights reserved. Whilst every precaution has been taken in the preparation of this
manual, Adder Technology Ltd assumes no responsibility for errors or omissions.
Neither is any liability assumed for damages resulting from the use of the
information contained herein. We reserve the right to change the specifications,
functions and circuitry of the product without notice. All trademarks acknowledged.

Safety information

For use in dry, oil free indoor environments only.
Warning - live parts contained within power adapter.
No user serviceable parts within power adapter - do not dismantle.
Plug the power adapter into a socket outlet close to the SmartView.
Replace the power adapter with a manufacturer approved type only.
Do not use power adapter if power adapter case becomes damaged, cracked or

broken or if you suspect that it is not operating properly.

Warranty

Adder Technology Ltd warrants that this product shall be free from defects in
workmanship and materials for a period of one year from the date of original
purchase. If the product should fail to operate correctly in normal use during the
warranty period, Adder will replace or repair it free of charge. No liability can be
accepted for damage due to misuse or circumstances outside Adder’s control. Also
Adder will not be responsible for any loss, damage or injury arising directly or
indirectly from the use of this product. Adder’s total liability under the terms of this
warranty shall in all circumstances be limited to the replacement value of this
product.

If any difficulty is experienced in the installation or use of this product that you are
unable to resolve, please contact your supplier.

Radio Frequency Energy

Shielded cables must be used with this equipment to maintain compliance with radio
frequency energy emission regulations and ensure a suitably high level of immunity
to electromagnetic disturbances.

European EMC directive 89/336/EEC

This equipment has been tested and found to
comply with the limits for a class B computing
device in accordance with the specifications in
the European standard EN55022. These limits
are designed to provide reasonable protection
against harmful interference. This equipment
generates, uses and can radiate radio frequency
energy and if not installed and used in
accordance with the instructions may cause
harmful interference to radio or television
reception. However, there is no guarantee that
harmful interference will not occur in a particular
installation. If this equipment does cause
interference to radio or television reception,
which can be determined by turning the
equipment on and off, the user is encouraged to
correct the interference with one or more of the
following measures: (a) Reorient or relocate the
receiving antenna. (b) Increase the separation
between the equipment and the receiver. (c)
Connect the equipment to an outlet on a circuit
different from that to which the receiver is
connected. (d) Consult the supplier or an
experienced radio / TV technician for help.

FCC Compliance Statement (United States)

This equipment generates, uses and can radiate
radio frequency energy and if not installed and
used properly, that is, in strict accordance with
the manufacturer’s instructions, may cause
interference to radio communication. It has been
tested and found to comply with the limits for a
class A computing device in accordance with the
specifications in Subpart J of part 15 of FCC
rules, which are designed to provide reasonable
protection against such interference when the
equipment is operated in a commercial
environment. Operation of this equipment in a
residential area may cause interference, in
which case the user at his own expense will be
required to take whatever measures may be
necessary to correct the interference. Changes
or modifications not expressly approved by the
manufacturer could void the user’s authority to
operate the equipment.

Canadian Department of Communications
RFI statement

This equipment does not exceed the class A
limits for radio noise emissions from digital
apparatus set out in the radio interference
regulations of the Canadian Department of
Communications.

Le présent appareil numérique n’émet pas de
bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la
classe A prescrites dans le règlement sur le
brouillage radioélectriques publié par le
ministère des Communications du Canada.

Contents

1. Introduction..................................................................................... 5

1.1 Key features...........................................................................................5

1.2 Package contents...................................................................................6

1.3 Product information ...............................................................................7

2. Installation....................................................................................... 11

2.1 What you will need ................................................................................11

2.2 Mounting the SmartView .......................................................................12

2.3 Connecting your devices .......................................................................12

2.4 Configuring your PCs ............................................................................13

2.5 Configuring the SmartView ...................................................................13

2.6 Summary of SmartView configuration options ......................................14

2.7 Other useful installation information ......................................................16

2.8 Re-enabling a disconnected PS/2 mouse ............................................. 17

2.8 Hot plugging the SmartView into running systems and re-enabling

disconnected PS/2 CPU mouse connections ..............................................17

3. Using the SmartView ..................................................................... 19

3.1 Power on status ..................................................................................... 19

3.2 Status lights............................................................................................19

3.3 Front panel keys and remote controller .................................................19

3.4 Status display.........................................................................................21

3.5 Using the dual control ports (A and B)...................................................22

3.6 Keyboard hotkey control ........................................................................ 22

3.7 On screen menu control......................................................................... 24

3.8 Mouse control ........................................................................................27

3.9 RS232 control ........................................................................................ 27

3.10 Cascading SmartViews ....................................................................... 27

4. SmartView configuration options................................................. 30

4.1 Screen saver time delay ........................................................................30

4.2 Autoscan lock on mode and delay time ................................................30

4.3 Timeout setting for switching between local and remote ports .............31

4.4 Mouse mode and mouse switching of channels ....................................32

4.5 Keyboard hotkey combination ...............................................................33

4.6 Firmware functions (version query, mouse restore and reset) .............. 34

4.7 Display appearance options ..................................................................34

4.8 Setting a security password ..................................................................35

4.9 Cascade query code .............................................................................36

4.10 Exit configure mode ............................................................................ 36

Appendices

A - Cable and connector specifications................................................................37

B - Problem solving ..............................................................................................39

1. Introduction

Thank you for purchasing the Adder SmartView Pro. Your SmartView Pro is a high
performance keyboard, monitor and mouse sharing device which supports a wide
range of PC hardware and software platforms.

1.1 Key features

Control multiple PCs from a local and remote keyboard, monitor and mouse.
On-screen menu allows computers to be selected by name.
SmartBoot feature automatically boots all machines during power up.
Duplicate control ports allow local and remote keyboard / monitor / mouse access.
Mixed AT/PS2 keyboards and PS2/RS232 mice supported as standard.
Can be cascaded to provide a video switching network.
OVQ circuit ensures Optimum Video Quality even over extended distances.
Password security prevents unauthorised use.
Remote control module for convenient operation.
Channel switching by on-screen display, front panel key, keyboard hotkey, or 3

button mouse.

Automatically restores keyboard and mouse states when channel changed.
Can be controlled remotely via an RS232 serial port.
Supports high bandwidth monitors at resolutions up to 1600 x 1200.
Supports keyboard modes 1,2 and 3 and mouse prompt and stream modes for

maximum compatibility.

Includes screen saver, auto-scan and variable hotkey options.
Confirmation of selected ports on local and cascaded SmartViews.
Support for Microsoft IntelliMouse.
Mouse restoration functions to enable ‘hot plugging’ of certain systems.

1.2 Package contents

SmartView Pro.
Power supply suitable for your country.
6 x stick on self-adhesive rubber feet.
2 x mounting brackets for fixing the unit into a 19 inch rack.
4 x screws for fixing mounting brackets to SmartView Pro

(6 screws supplied with SV12PRO and SV16PRO models)

This installation guide.

1.3 Product information

Fig. 1 - SmartView SV8PRO

Fig. 2 - Remote control pad / display (optional accessory for 4 & 8 port

models)

Fig. 3 - SmartView SV4PRO

Fig. 4 - SmartView SV12PRO

Fig. 5 - SmartView SV16PRO

2. Installation

2.1 What you will need

Cables to connect the SmartView to each of your PC keyboard, video and mouse

ports. Cable specifications are given in appendix A. (You do not need to connect a
mouse cable if you are not using the mouse).

A monitor with a standard VGA/SVGA (15 pin) connector that will work when

connected directly to each of your PCs. SmartView supports low and high resolution
monitors.

A standard AT or PS/2 style keyboard. If you are using an AT keyboard with a 5

pin connector you may connect this to the SmartView using a standard AT to PS/2
keyboard adapter.

A PS/2 style two or three button Microsoft or Logitech compatible mouse or a

Microsoft IntelliMouse compatible mouse. If you wish to use the mouse to switch the
SmartView's channel then you will need a three button mouse or an IntelliMouse.

(The SmartView supports ‘Internet Mice’ that are compatible with the Microsoft

IntelliMouse. These are fitted with a wheel or other scroll control and sometimes
have additional buttons. Examples are: Microsoft IntelliMouse, Logitech Pilot
Mouse+, Logitech MouseMan+, Genius NetMouse and Genius NetMouse Pro.)

A suitable mouse driver for your PCs. Supported types are:

- PS/2 or RS232 two button mouse driver (any manufacturer).

- Microsoft mouse driver (including IntelliMouse).

- Logitech mouse driver (including two button, three button and wheel mouse)

Use of PS/2 and RS232 style mice with the SmartView - All of the mouse
connections from SmartView to PCs support either a PS/2 or an RS232 mouse.
SmartView automatically converts from the PS/2 mouse commands to RS232 serial
mouse commands. Serial mice types are selected by using an adapter as described
in Appendix A. The SmartView will operate without a mouse connected if you do not
wish to use one.

2.2 Mounting the SmartView

The SmartView has been designed to be used either on a desktop or mounted in a
19 inch rack. If the SmartView is to be used on a desktop then you will need to stick
the supplied self-adhesive rubber feet to the underside of the SmartView. If the
SmartView is to be mounted in a 19 inch rack then you will need to fit the rack
mounting brackets to the side of the SmartView. Do this using the brackets and
screws provided.

2.3 Connecting your devices

Ensure that the power is disconnected from the SmartView and all devices which
are to be attached. Connect the shared keyboard, PS/2 mouse and monitor to the
connectors at the rear of the SmartView (see figs 1,2,3 & 4). You may connect your
keyboard monitor and mouse to control port A or B. If you are connecting two sets of
keyboards, monitors and mice then you do not need to use the same brands or mix
of devices on each control port. For example, you may wish to use a two button
PS/2 mouse on one port and a Microsoft IntelliMouse on the other. Next connect
each computer system unit in turn with the keyboard cable, mouse cable and video
cable. Any unused computer connections can be left unconnected. To connect
computers with serial mouse connections and AT style keyboard connections use
the adapters supplied in the cabling pack as shown below. Alternatively, if you have
chosen not to purchase the cable pack, refer to appendix A for cable specifications.

The SmartView is now ready for connection to the mains using the mains power
adapter supplied. It is important to apply power to the SmartView first, then power on
the monitor and each of the computers in turn. Failure to switch the SmartView and
computers on in the correct order can lead to the mouse and/or keyboard not being
recognised by the computers when they are switched on.

2.4 Configuring your PCs

Configure your PC in the same way that you would if your keyboard, mouse and
monitor were all connected directly to your PC, but bearing in mind the following
points:

SmartView emulates Microsoft compatible serial, IntelliMouse and PS/2 mice, so

ensure that your PC software is configured for a Microsoft mouse of the correct type.
Refer to the list of supported drivers in section 2.1.

SmartView supports VGA/SVGA/XGA/XGA2 type monitors, but does not support

the automatic detection features available with some ‘plug and play’ monitors and
video cards. If you have this type of video card and monitor, you should select the
video mode manually instead of relying upon the automatic detection feature.

2.5 Configuring the SmartView

The SmartView is supplied pre-configured with factory defaults which are suitable for
most applications. There are a number of more advanced options which can be set
by the user. These are stored in the SmartView's EEPROM memory and are
retained when the power is disconnected.

The options may be changed whilst the SmartView is in configure mode. You may
enter configure mode at initial power on or whilst the SmartView is running:

To enter configure mode at power on:

Switch off all the attached PCs and the SmartView. Hold down the SELECT key
whilst powering on the SmartView. Do not release the key until the SmartView
displays 'C' to show that it has entered configure mode.

To enter configure mode whilst the SmartView is running:

Hold down the SELECT key for 5 seconds until the front panel display shows ‘C’.

In configure mode, options are entered by typing a letter followed by a number
followed by (enter). Use ESC to abort the entry of an option. The SmartView will
remain in configure mode until you type 'E' (enter).

For example: to set hotkey option 2 type the following at the 'C' prompt

(at SmartView 'C' prompt) HH22
To exit configure mode type: EE

f
f

2.6 Summary of SmartView configuration options

Full details of each of the configuration options and their uses are given in section 4.

B1 - screen saver disabled (default)
B2 - Blank screen after 1 minute of inactivity
B3 - Blank screen after 2 minutes of inactivity
B4 - Blank screen after 4 minutes of inactivity
B5 - Blank screen after 8 minutes of inactivity
B6 - Blank screen after 12 minutes of inactivity
B7 - Blank screen after 16 minutes of inactivity
B8 - Blank screen after 20 minutes of inactivity

D1 - Menu appears with magenta / blue background and green highlight (default)
D2 - Menu appears with red / blue background and green highlight
D3 - Menu appears with blue / black background and light blue highlight
D4 - Confirmation message remains on screen for standard time period (default)
D5 - Confirmation message remains on screen for short time period
D6 - Confirmation message remains on screen for extended time period

L1 - SmartView locks on to active ports only during autoscanning (default)
L2 - SmartView locks on to every port during autoscanning
L3 - SmartView powers on in autoscan mode and locks on to active ports only
L4 - SmartView powers on in autoscan mode and locks on to all ports

L7 - SmartView cascade query code = AD (default)
L8 – SmartView cascade query code = EF

S1 - 2 seconds of inactivity before allowing switchover between A & B ports (default)