ADC PSM0802A Users Manual

Page 1

Get Information

Viewing the Alarms Report

To access the Current Alarms report, in the System Menu bar, click System Information > Get Information, and then in the Reports panel Type list, select Alarms.

The Current Alarms table provides the following information:

• Severity—whether alarm is classified as Major or Minor.

• Ack’d—whether the alarm has been acknowledged, as indicated by a

checkmark.

• Alarm Code—system-assigned alarm code. See “Troubleshooting Alarms” on

page 185 or use the “Index of Alarms” on page 313 to find the page number

for a specific alarm description, which includes the alarm code.

• Alarm Name—descriptive name of alarm.

• Timestamp—date and time when the alarm occurred (YYYY:MM:DD:HH:MM:SS)

• Unit Id—identifies the unit within the system; see “Unit Identification” on

page 43.

• Unit Type—what the unit is, such as Host or Remote

• Unit Name—name assigned to the unit

• Module—type of module within the specified unit that is experiencing the alarm

(SeRF, DART, Power Detector, SFP)

• Module Name—user-assigned name for the module that assists in identifying modules when troubleshooting

• RF Band—type of passband provided by the DART (if applicable)

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Page 2

System Information

• Extended Info—link that provides further information on the alarm, including troubleshooting information.

IFEU + RAU Report

The IFEU + RAU report pertains to an InterReach Spectrum system and is not applicable to this release.

Page 3

Get Information

Viewing the All Report

The All Report consolidates all available reports into a single web page.

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Page 4

System Information

Downloading a Report

CAUTION! The All Report or Analog Units Report can take several minutes to download.

You can download the reports to your laptop in Windows Excel format. Do the following to download a report to your computer:

1 In the System Menu bar, click System Information > Get Information. 2 On the Get Information page, in the Reports panel Type list, select the name of the

report that you want to download.

3 Click Download.

4 In the File Download window, click Save.

Page 5

Get Information

5 In the Save As window, navigate to where you want the report file saved, and

then click Save.

The file is saved as specified.

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System Information

6 Go to the directory where the file was saved to open the file.

NOTE: While Excel is often used to view this file, Excel uses characters such as hyphens and

slashes to create formulas. If discrepancies are seen in this report, use a text editor to verify the report’s content.

Page 7

Get Optics Information

GET OPTICS INFORMATION

The Get Optics Information page allows you to view information on the fiber. To access the Get Optics Information page, in the System Menu bar, click System

Information > Get Optics Information.

The Filter panel has the following elements:

• View list—allows you to select a filter to be applied to the page

• contains box—allows you to enter filter criteria

• Filter button—click to apply the filter

The Get Optics Information table has the following elements:

• Unit Type—whether the unit is a Host or Remote

• Unit Name—user defined name of the unit

• SFP Number—system assigned number (from 1 to 8) for the Optical ports

• SFP Name—user entered port name or UNKNOWN_SFPNAME, which indicates that a

name has not been entered.

• Optics Type

– LongRange—26 dB – IntermediateRange—18 dB).

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System Information

• Wavelength (nm)—number displayed is the wavelength transmitted through this port:

– Non-duplex and WDM configurations

 1550 nm fwd  1310 nm rev

– CWDM configurations can be one of eight wavelengths:

 1470 nm  1550 nm  1490 nm  1570 nm  1510 nm  1590 nm  1530 nm  1610 nm

• Tx Power (dBm)—launch power level in dBm of forward path signal. The minimum FWD launch power is -2 dBm, and the maximum is 3 dBm.

• Rx Power (dBm)—Receive power level in dBm of reverse path signal, which incorporates the launch power of the Remote Unit SFP plus all optical losses (insertion losses, fiber cable loss, and so forth).

• Remote Name—name of the Remote connected to this Optics port.

• Alarm Status—whether an alarm is active. If an alarm is active, there will be a

Minor or Major link that you click to open a dialog that defines the active alarm, as described in

“Viewing Alarm Details” on page 45. The background color of

the Alarm Status cell also indicates t he alarm level (see “Alarm Color Codes” on

page 44).

Page 9

Get Logs

GET LOGS

The Get Logs page allows you to save compressed tar archive files of Prism logs.This feature is primarily used by ADC personnel when troubleshooting a system. However, you should know how to create a log so you can email the log to ADC if requested to do so.

1 To access the Get Logs page, in the System Menu bar, click System Information >

Get Logs.

2 Click Get Logs. 3 In the File Download dialog, click Save.

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System Information

4 In the Save As dialog, navigate to where you want to save the log file.

After a log has been created, it is listed as an Available Log in the Get Logs page.

5 In Windows, navigate to where you saved the log zip file on your hard drive. 6 Double-click on the tar file to access the logs.

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Get Logs

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Page 12

SYSTEM MANAGEMENT

Topics Page

Moving or Reconfiguring Fibers..............................................................................................122

Edit the Properties of All Units in the System ...........................................................................123

Reset All Units to Factory Default...........................................................................................124

Backing Up a System Configuration........................................................................................126

Restoring a Backed Up System Configuration...........................................................................128

Perform System Test........................................... .. .. .. ...........................................................131

Schedule System Test ..........................................................................................................135

Schedule System Tests by Date and Time..........................................................................135

Disable a Scheduled System Test......................................................................................137

Set SNMP Trap Managers............ .. ........................................................... .. .. .........................138

Adding an SNMP Trap Manager.........................................................................................139

Modifying an SNMP Trap Manager.....................................................................................141

Deleting an SNMP Trap Manager........................ .. ................................ .............................142

Setup SNMP ....................... .. ............................. .. .............................. .. .. .............................144

Activate Optional Features ....................................................................................................145

The EMS views and parameters discussed in this section affect the entire Prism

system, as opposed to affecting an individual unit or module.

Page 13

Moving or Reconfiguring Fibers

MOVING OR RECONFIGURING FIBERS

If you need to move or reconfigure fibers during troubleshooting, follow the steps below.

1 Move Host SFPs and fibers to their new locations. 2 Do the following if a previously filled SFP position is now empty:

a There will still be a GUI representation of a Remote on that SFP. To remove

this ghost representation, follow the steps in

on page 184.

b To delete fiber and SFP alarms attributed to the abandoned SFP positions,

follow the steps in

“Clear Current Alarms” on page 170.

3 Complete this step only for moved DARTs now in an alarmed state. If

the configuration of a Remote Unit DART originally connected to an SFP does not match the configuration of the DART moved to the SFP, the new DART will have an alarm state such as Module Missing Fault or DART Hardware Mismatch. In this instance, follow the steps in

“Clearing DART Configurations” on page 161 to

clear the configuration of the DART in the alarmed state.

“Clear All Disconnect Alarms”

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System Management

EDIT THE PROPERTIES OF ALL UNITS IN THE SYSTEM

The Edit Unit Properties page that is accessible through the System Menu bar allows

you to edit basic information and optionally provide notes for all the units in the

system at one time.

To access the Edit Unit Properties page, in the System Menu bar, click System

Configuration > Edit Unit Properties.

The Edit Unit Properties page has the following elements, where each row in the Edit

Unit Properties table correspond to the unit identified in the Unit Id column.

• Unit Id column—identifies the unit within the system; see “Unit Identification”

on page 43.

• Unit Name column—provides a text box that allows you to enter a unique name for the Host and each connected Remote. Each Unit Name must start with an alphabetical character, be between 5 and 40 characters (alphanumeric or underscore only), and contain no spaces.

• IP Address column—the IP address of the unit

NOTE: An IP address of the type 169.254.x.y will only be communicable if the connected laptop also has

a 169.254.x.y address.

• Contact Alarms column—identifies active contact alarms, if any. For information on contact alarms, see any of the following:

– “Contact Alarms—Host System Card” on page 201 – “Contact Alarms—Remote Unit” on page 201

• Notes column—provides a text box that allows you to enter notes specific to the unit. You can enter up to 256 characters; all keyboard characters can be used.

Page 15

Reset All Units to Factory Defa ult

RESET ALL UNITS TO FACTORY DEFAULT

This procedure resets the Host and all connected Remote Units (PRU or URU) to their factory default settings.

This procedure does not clear commanded Out of Service and Band Lockout settings (see

1 Document all configuration data, as everything except user IDs and IP

configuration will have to be re-entered. To record the current configuration: a Follow the procedures in “Viewing the All Report” on page 112 to access the

system configuration reports.

b Follow the procedures in “Downloading a Report” on page 113 to download

the system configuration reports to a hard drive.

2 In the System Tree, click on the Host icon. 3 In the Unit Menu bar, click Unit Configuration > Edit Properties, to open the Unit

Configuration > Edit Properties page.

Table on page 42).

4 Click Reset all units to factory defaults. 5 In the confirmation dialog, click OK.

The system configuration is cleared, and you are logged out of your current EMS session.

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System Management

6 Log back into the EMS to reconfigure the system.

NOTE: It may take a few minutes for the EMS to recognize the Host and connected remotes.

Page 17

Backing Up a System Configuration

BACKING UP A SYSTEM CONFIGURATION

The Backup page allows you to backup the system configuration. A backup file size is typically less than 1 MB, and a new backup overwrites the pre-existing backup. You use the backup file to restore the configuration as described in

Backed Up System Configuration” on page 128.

Do the following to backup a system configuration:

1 In the System Menu bar, click System

Configuration > Backup.

2 Click Backup. If the back up procedure fails,

the following error message displays: Failed to create Back Up. At the end of a successful backup, a link to the downloaded file appears.

3 To download the back-up file, click the link

that appears, the name for which is in the format of HOSTNAME_<DATETIME>.tgz. Only one file will be available.

“Restoring a

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System Management

4 In the File Download window, click Save.

5 In the Save As window, navigate to where you want the backup file saved, and

then click Save.

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Restoring a Backed Up System Configuration

RESTORING A BACKED UP SYSTEM CONFIGURATION

CAUTION! A System Restore can only occur if a previous system configuration has been backed up as

described in

CAUTION! A system restore requires that you log back into the system. Once you click the Restore button, the

system will be unavailable for approximately two minutes. Perform this procedure during a maintenance window.

NOTE: A System Restore can only be performed by a user logged in as admin user or by a user with

Network Manager rights. A user assigned only Network User rights will not see the System Restore node in the Function System Tree.

The System Restore page allows for a restoration of a backed up system configuration, as follows:

• The Restore function assumes that the same or comparable replacement hardware components are in place as when the Backup function occurred. If hardware component changes have occurred, alarms that point to the differences will arise.

• If a Remote has been added (that is, was not part of the original system hardware setup), then the newly added Remote will not be restored since it was not present during the system configuration backup.

“Backing Up a System Configuration” on page 126.

Do the following to restore a system backup: 1 Make sure there is sufficient disk space for the backed up system configuration

that you want to restore.

2 In the System Menu bar, click System Configuration > Restore. 3 Click the Browse button next to the File box to browse to the location of the

backup file.

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System Management

4 In the Choose File window, click on the back-up file to select it (the backup

filename is in the format of HOSTNAME_<DATETIME>.tgz, and then click Open.

5 In the Restore page, wait for the file name and path to display in the File box and

for the ennoblement of the Upload button, and then click Upload.

6 In the Restore page, wait for the file upload message to display and for the

ennoblement of the Upload and Restore buttons, and then click Restore.

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Restoring a Backed Up System Configuration

7 In the confirmation dialog, click OK.

Status messages display to notify you if the restoration failed or completed successfully.

After a successful restoration, you are logged out of the system.

8 Log back in to the EMS to continue management activities.

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System Management

PERFORM SYSTEM TEST

System Test performs an RF integrity check of the system. Certain alarms (such as the RAU Antenna Disconnect alarm) can only be set or cleared by running System Test.

CAUTION! Running System Test (System Configuration > Perform System Test) with un-terminated Host

DARTs may cause a false RLM Upconvert Fault. Ensure that all Host DARTs are terminated before running System Test.

CAUTION! System Test interrupts RF transmission; System Test should therefore only be run during a normal

maintenance window.

CAUTION! Do not make any software or hardware configuration changes during System Test, as changes

made during the test will make the test results unreliable.

1 In the System Menu bar, click System Configuration > Perform System Test.

NOTE: The table at the bottom of the Perform System Test page presents the results of the last

System Test, if any, as shown above.

Page 23

Perform System Test

2 In the Bands list, select the passbands for which you want to perform System

Test. Only configured passbands will be listed in the Bands list.

3 In the DART list, select the DART you want to perform System Test. Only those

DARTS that are available will be listed in the DART list.

CAUTION! Regardless if only 1 DART or all DARTs are selected for System Test, System Test temporarily

shuts down the RF to all DARTs in the system.

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System Management

4 Click Perform System Test. A System Test has started message displays.

This message should be followed by one of these messages. You may need to click Refresh to see these messages.

• System Test passed.

• System Test failed.

• System Test not available.

• System Test passed – exceptions noted in log file.

After a few seconds, the Last Test Results panel updates with a list of major and minor alarms with a corresponding timestamp for when System Test was run.

5 (Optional) Do the following to download the results of System Test (to make

the file available for later use, such as troubleshooting).

a Click the Click Here to Download link. b In the File Download dialog, click Save.

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Perform System Test

c In the Save As dialog, navigate to where you want to save the file, and then

click Save.

The file is saved in Excel format.

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System Management

SCHEDULE SYSTEM TEST

You can schedule a System Test to run on a specific date and time, as described in:

• “Schedule System Tests by Date and Time” on page 135

• “Disable a Scheduled System Test” on page 137

Schedule System Tests by Date and Time

CAUTION! Running System Test (System Configuration > Perform System Test) with un-terminated Host

DARTs may cause a false RLM Upconvert Fault. Ensure that all Host DARTs are terminated before running System Test.

CAUTION! System Test interrupts RF transmission; System Test should therefore only be run during a normal

maintenance window.

CAUTION! Do not make any software or hardware configuration changes during System Test, as changes

made during the test will make the test results unreliable.

Do the following to schedule a single or recurring System Test:

1 In the System Menu bar, click System Configuration > Schedule System Test.

2 Select Enable to enable the scheduled System Test (see also “Disable a

Scheduled System Test” on page 137).

3 In the Bands list, select the band(s) that you want to test. 4 In the DART list, select the DART(s) that you want to test.

Page 27

Schedule System Test

5 Click the icon to the right of the DATE box to schedule on which date the System

Test will run. If you enter the date manually, use the YYYY/MM/DD format. For example, to run a System Test on 14 June 2011, enter: 2011/06/14.

6 In the Time box, enter the time that the System Test is to run. Use the 24-hour

timeclock format of HH:MM:SS.

7 (Optional) Use the Recurrence radio buttons to set up a recurring System Test.

• To have the System Test recurrence interval be counted by days, select the

Day(s) (1-30) radio button, and then in the corresponding box, enter how many days should pass between each occurrence of this System Test.

• To have the System Test recurrence interval be counted by weeks, select

the Week(s) (1-4) radio button, and then in the corresponding box, enter how many weeks should pass between each occurrence of this System Test.

8 Click Apply.

NOTE: If you leave either the DATE or TIME parameter empty and then click Apply, Schedule System Test

will not run. However, if you leave both the DATE and TIME parameters empty and then click Apply, the System Test starts immediately.

The following example has scheduled a System Test for 850 Classic passbands on 850 Classic DARTs installed in Host1 to occur on 2 April 2011 at 1:00 AM. This System Test will occur in one-week intervals.

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System Management

Disable a Scheduled System Test

When you disable a scheduled System Test, the Bands, DART, Date, and Time setting remain, but the test will not be run again until enabled.

1 In the System Menu bar, click System Configuration > Schedule System Test. 2 Deselect Enable. 3 Click Apply.

Page 29

Set SNMP Trap Managers

SET SNMP TRAP MANAGERS

The Set SNMP Trap Managers page allows you to add, delete, and modify SNMP Trap Managers.

The Registered Trap Manager table, at the top of the page, details any existing SNMP Trap Managers, where:

• Select radio button—allows you to select an existing SNMP Trap Manager to modify or delete it.

• IP Address—shows the IP address of registered trap managers

• Port—shows the port number for registered trap managers

• Community—shows the Community password for registered trap managers

• Version—shows the trap version for registered trap managers

If a Trap Manager has not been created, the table is empty:

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System Management

Adding an SNMP Trap Manager

1 In the System Menu bar, click System Configuration > Set SNMP Trap Managers.

2 In the Add New Trap Manager panel, do the following:

a In the IP Address box enter the IP address of the device that you want to add

as a trap receiver. The address must be in the xxx.xxx.xxx.xxx format.

b In the Port box, enter the port on the device that will receive the traps. The

normal and recommended SNMP Trap port is 162.

c In the Community box, enter a password that will allow access to the device.

The Community password must be between 6 and 20 alphanumeric characters (usually public or private).

d In the Version list, select the trap version for the SNMP Trap Manager that

you are registering (V1 or V2c).

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Set SNMP Trap Managers

3 Click Add.

The Registered Trap Managers table updates with the new SNMP Trap Manager.

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System Management

Modifying an SNMP Trap Manager

1 In the System Menu bar, click System Configuration > Set SNMP Trap Managers. The

Registered Trap Managers table lists existing SNMP Trap Managers.

2 In the Registered Trap Managers table, select the trap manager that you want to

modify.

3 In the Add New Trap Manager

panel, do any of the following:

• In the IP Address box enter a new IP address. The address must be in the xxx.xxx.xxx.xxx format.

• In the Port box, enter the port on the device that will receive the traps. The normal and recommended SNMP trap port is 162.

• In the Community box, enter a password that allows access to the device (usually public or private). The Community password is limited to 20 characters.

• In the Version list, select the trap version for the SNMP Trap Manager that you are registering.

4 Click Modify.

The Registered Trap Managers table updates with the modified SNMP Trap Manager.

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Set SNMP Trap Managers

Deleting an SNMP Trap Manager

1 In the System Menu bar, click System Configuration > Set SNMP Trap Managers. The

Registered Trap Managers table lists existing SNMP Trap Managers.

2 In the Registered Trap Managers table, select the trap manager that you want to

delete.

3 Click Delete.

4 In the confirmation window, click OK.

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System Management

The deleted SNMP Trap Manager is removed from the Registered Trap Managers table and will no longer receive traps.

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Setup SNMP

SETUP SNMP

1 To access the Setup SNMP page, in the System Menu bar, click System Configuration

> Setup SNMP.

2 In the SNMP V1 Agent Override panel, do the following.

a In the Mode list, select the SNMP V1 Agent Override mode:

• Enabled

• Disabled

b In the Address box, enter the SNMP V1 Agent Override address. If the SNMP

Agent Override Mode is not Disabled, the system uses this address as the source address in the traps.

3 In the SNMP Port Number box, enter the SNMP port number for sets and gets. 4 Click Apply to modify the SNMP settings.

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System Management

ACTIVATE OPTIONAL FEATURES

The Activate Optional Features page allows you to activate optional features available in the system that are purchased after the Host Unit has been shipped.

NOTE: Activation Codes are supplied by ADC Technical Assistance (see “Appendix C: Contacting ADC/TE

Connectivity” on page 297).

1 To access the Activate Optional Features page, in the System Menu bar, click System

Configuration > Activate Optional Features.

2 In the Activation Code box that corresponds to the feature that you want to

activate, enter the activation code provided by ADC.

3 Click Activate. The following Information message displays.

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Activate Optional Features

Intentionally Blank Page

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Page 38

MANAGING UNITS

Topics Page

Basic Unit Views ........................ .. .. ................................ ......................................................148

View Optical Ports................................................................................................................149

Viewing DARTs ....................................................................................................................151

Viewing Network Statistics ....................................................................................................152

Editing Unit Properties..........................................................................................................153

Configuring Optical Ports.......................................................................................................153

Viewing the Status of the Host Unit........................................................................................154

Viewing the Status of a Remote Unit.......................................................................................156

Module Status Table .......................................................................................................156

DART Status Table....................................................................................................157

LNA Status Table ......................................................................................................158

LPA Status Table.......................................................................................................158

PD Status Table..... ... .. ............................. .. .. .............................. .. .............................159

Optical Status Table........................................................................................................159

Remote Status Table.......................................................................................................160

Remote Unit Capacity and Temperature.............................................................................160

Clearing DART Configurations................................................................................................161

Set the Capacity for a New Remote Unit RSI Board...................................................................162

Using the EMS GUI to Change the Remote Unit Capacity......................................................162

Using Telnet or ssh to Change the Remote Unit Capacity......................................................163

Rebooting a Unit................................................. .. .. .. ................................ ...........................164

Resetting an LPA.............................. .. .............................. .. .. .............................. .. .. ..............165

This section describes the Prism EMS parameters whose settings affect the individual units within a Prism system.

Page 39

Basic Unit Views

Host icon with

Minor alarm overlay

Remote Unit icon with

Major alarm overlay

Unit identifier

(by Unit Name)

Unit identifiers in

System Tree

(by Unit Name and Unit ID)

Alarm Counter (system wide)

Unit identifier

(by Unit Name)

BASIC UNIT VIEWS

When you click on a device icon in the System Tree, the following view opens in the EMS View Frame, in which there are three places where the selected device is identified. Notice also the indicators for active alarms. In this instance the alarm overlays on the Host and Remote Unit icons indicate that an alarm is active on each device, and the Alarm Counter shows the count of active alarms.

The following graphic identifies the components in a basic unit view.

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Figure 22. Overview of Components in a Basic Unit View

The Unit view provides the following information:

• Name—user-defined or system name of the selected unit.

• Unit Type—the type of device that the selected unit is:

–Host

– PRU—Prism Remote Unit – URU—URH Remote Unit

• Alarm—highest level of alarm occurring on the selected unit. Notice that in this example, the Alarm indicators show that there are four Minor alarms active on this system. The Unit view lets you know that at least one of the alarms is active on the Host.

• Temperature—internal temperature of the selected unit.

• Notes—text box that allows you to enter notes specific to the selected unit. You

can enter up to 256 characters; all keyboard characters can be used.

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Managing Units

VIEW OPTICAL PORTS

The View Optical Ports page shows the current usage and alarm status of the optical ports on a Host or a PRU/URU plus the current values of key operating parameters. The Host and PRU/URU chassis have eight optical ports, but the View Optical Ports page only shows active ports (those physically connected to a Host or PRU/URU). Each port in the page represents one set of forward and reverse paths between a Host and Remote.

1 In the System Tree, click on an icon for a Host or Remote Unit. 2 In the Unit Menu bar, click Unit Information > View Optical Ports.

The View Optical Ports table has the following components:

• SFP Number—System assigned port number.

• SFP Name—user entered port name or UNKNOWN_SFPNAME, which indicates that

no name has been entered.

• In/Out—used for cascading, which is not supported in this release. The Host will therefore always be set as Out (indicates that the forward link for the connected SFP is going away from the Host) and the SFPs for all Remote Units will always be set as In.

• Optics Type

– LongRange—26 dB – IntermediateRange—18 dB.

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View Optical Ports

• Wavelength (nm)—wave length transmitted through this port: – Non-duplex and WDM configurations: 1550 nm fwd or 1310 nm rev – CWDM configurations can be one of eight wavelengths:

 1470 nm  1510 nm  1550 nm  1590 nm  1490 nm  1530 nm  1570 nm  1610 nm

• Tx Power (dBm)—launch power level in dBm of forward path signal. The minimum FWD launch power is -2 dBm, and the maximum is 3 dBm.

• Rx Power (dBm)—receive power level in dBm of reverse path signal, which incorporates the launch power of the Remote Unit SFP plus all optical losses (insertion losses, fiber cable loss, and so forth).

• Host Name/Remote Name—dependent on the unit selected in Step 1 on page 149: – If a Host Unit was selected, then the column is labeled Remote Name and the

data in the column pertains to the Remote connected to this Optical port identified in SFP Number and SFP Name.

– If a Remote Unit was selected, then the column is labeled Host Name and the

data in the column pertains to the Host (for selected PRU/URU) connected to this Optical port identified in SFP Number and SFP Name.

• Alarm Status—whether an alarm is active. If an alarm is active, there will be a Minor or Major link that you click to open a dialog that defines the active alarm,

as described in

“Viewing Alarm Details” on page 45. The background color of

the Alarm Status cell also indicate s the alarm level (see “Alarm Color Codes” on

page 44).

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Page 42

Managing Units

VIEWING DARTS

1 In the System Tree, click on the icon of the Host or PRU/URU for which you

want to view information on its DARTs.

2 In the Unit Menu bar, click Unit Information > View DARTs to open the View DARTs

page.

The table in the View DARTs page provides the following information:

• DART Number—identifies any installed DARTs by the slot number in which it is installed in the Host or PRU/URU chassis

• DART Name—system or user-assigned name; default is UNKNOWN_DARTNAME.

• Band Type—which DART model is installed, and the band type that it is

providing

• Passband—type of passband

• Alarm Status—whether an alarm is active. If an alarm is active, there will be

a Minor or Major link that you click to open a dialog that defines the active alarm, as described in

“Viewing Alarm Details” on p age 45. The background

color of the Alarm Status cell also indicates the alarm level (see “Alarm Color

Codes” on page 44).

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Viewing Network Statistics

VIEWING NETWORK STATISTICS

1 In the System Tree, click on an icon for a Host or Remote Unit. 2 In the Unit Menu bar, click Unit Information > View Network Statistics to open the View

Network Statistics page.

The View Network Statistics table has the following components:

• Port—Identifies the ports in the network.

• Rx Bytes—Receive byte counter that increments by the byte count of frames

received, including those in bad packets, excluding preamble and SFD but including FCS bytes.

• Rx Packets—Receive packet counter that increments for each frame received packet (including bad packets, all unicast, broadcast, and multicast packets).

• RX FCS Errors—Receive FCS error counter that increments for each frame received that has an integral 64 to 1518 length and contains a frame check sequence error.

• Rx Broadcast Pkts—Receive broadcast packet counter that increments for each broadcast good frame of lengths 64 to 1518 (non VLAN) or 1522 (VLAN), excluding multicast frames. Does not include range/length errors.

• Rx Multicast Pkts—Receive multicast packet counter that increments for each multicast good frame of lengths 64 to 1518 (non VLAN) or 1522 (VLAN), excluding broadcast frames. This count does not include range/length errors.

• Rx Fragmented Frames—Receive fragments counter that increments for each frame received that contains an invalid FCS and is less than 64 bytes. This includes integral and non-integral lengths.

• Rx Jabber Frames—Receive jabber counter that increments for frames received that exceed 1518 (non VLAN) or 1522 (VLAN) bytes and contain an invalid FCS. This includes alignment errors.

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Managing Units

• Tx Byte Counter—Transmit byte counter that increments by the number of bytes that were put on the wire including fragments of frames that were involved with collisions. This count does not include preamble/SFD or jam bytes. This counter does not count if the frame is truncated.

• Tx Pkt Counter—Transmit packet counter that increments for each transmitted packet (including bad packets, excessive deferred packets, excessive collision packets, late collision packets, all unicast, broadcast, and multicast packets).

• Tx Broadcast Pkts—Transmit broadcast packet counter that increments for each broadcast frame transmitted (excluding multicast frames).

• Tx Multicast Pkts—Transmit multicast packet counter that increments for each multicast valid frame transmitted (excluding broadcast frames).

• Reset Counter button—click to clear the statistics in the Network Statistics page.

EDITING UNIT PROPERTIES

Unit properties are set during initial setup, but can be changed at any time. See one of the following:

• “Configure Basic Host Unit Properties” on page 64

• “Label the PRU/URU” on page 66.

CONFIGURING OPTICAL PORTS

Optical port configurations are set during initial setup, but can be changed at any time. See one of the following:

• See “Label the Host Optical Ports” on page 67.

• See “Label PRU/URU Optical Ports” on page 70.

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Viewing the Status of the Host Unit

VIEWING THE STATUS OF THE HOST UNIT

1 In the System Tree, click on the Host icon. 2 In the Unit Menu bar, click Unit Information > View Status.

The Unit Information > View Status page provides the following information for the selected Host. The background of each table cell is color coded to the level of the alarm; see

“Viewing Parameters and Alarms” on page 44. For further information

on these faults and alarms, see “Troubleshooting Alarms” on page 185.

• Module Status table—provides status information for installed DARTs, where columns 1 through 8 correspond to the slot in which the DART resides (Column 1 = Slot 1, and so forth). If a DART column has no background color, a DART is not installed in that slot.

– DART Fault—Summary of DART Downconverter 1 Synthesizer Unlocked,

Downconverter 2 Synthesizer Unlocked, Upconverter Synthesizer Unlocked, DC Supply Fault alarms, and DART FPGA status.

– DART Over Drive Fault—Red indicates that the RF signal received from the

BTS/BDA is too strong. Fault threshold is +19 dBm.

– DART Under Drive Fault—DART forward RF input signal below the normal

operating limit. Fault threshold is +5 - Fwd Gain - 20

– Module Missing Fault—One of the Host pluggable modules is missing

(DART/SFP).

– DART Hardware Mismatch—Host DART does not support the selected passband.

Fault occurs when a Host DART is replaced with another DART of the incorrect type.

• Optical Status table—shows the current usage and alarm status of the optical ports on the Host plus the current values of some key operating parameters.

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Managing Units

The Host has eight optical ports, but the Optical Status table only shows active ports (physically connected to a Remote). Each port in the table (where SFP 1 is column 1, SFP 2 is column 2, and so forth) represents one set of forward and reverse paths between a Host and Remote. Physically, this may have been accomplished with a dual-connector through that port. Each physical port contains an SFP transceiver with two connectors.

The Optical Status table only shows the Receive power level from the Remote Unit (REV path). To see the Receive power level in the FWD path (from the Host to the Remote), you must open the Unit Information > View Status page for the desired Remote as described in

“Viewing the Status of a Remote Unit” on page 156.

– Optical RX High BER—High bit error rate (BER) detected by fiber optic receiver.

Fault threshold is 0.00001. Threshold cannot be changed. – Optical RX No Light—No signal detected by optical receiver. – Optical Transmitter Fault—SFP optical transmitter failed. – Optical Over Drive—SFP optical receive input power above specification. The

fault threshold cannot be changed, and is

 1 dBm for IR

 -9 dBm for LR.

– Optical Under Drive—SFP optical receive input power below specification. The

fault threshold cannot be changed, and is

 -18 dBm for IR

 -27 dBm for LR.

– Module Missing Fault—One of the Host SFPs is missing.

• Host Status table—shows the current overall status of the Host. – Host Major Contact Alarm Output Active—Major Contact Alarm Output active. – Host Minor Contact Alarm Output Active—Minor Contact Alarm Output active. – Remote Major Contact Alarm Output Active—Red indicates NO/NC major alarm

contacts are in an alarm position. These connections are typically wired to a local alarm alert system. This status indicator is red when a major alarm is present on any Remote connected to the Host.

– Remote Minor Contact Alarm Output Active—Yellow indicates that NO/NC minor

alarm contacts are in an alarm position. These connections are typically wired to a local alarm alert system. This status indicator is yellow when a minor alarm is present on any Remote connected to Host.

– SeRF Fault—state of the SeRF. Red indicates that either the SeRF clock source

is unacceptable or the SeRF card FPGA is not programmed.

– Fan Fault—state of the Host chassis fan. Red indicates that the Host chassis

fan is spinning too slowly.

– Temperature High—Red indicates that the current temperature of the Host

interior is above its operating limits. Fault threshold is 62° C.

– Temperature Low—Yellow indicates that the current temperature of the Host

interior is below its operating limits. Fault threshold is 0° C.

• Temperature—Gives the current temperature of the Host chassis interior in degrees Centigrade, as detected by the Host.

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Viewing the Status of a Remote Unit

VIEWING THE STATUS OF A REMOTE UNIT

For further information on the faults listed in the View Status page for Remote Units, see

1 In the System Tree, click on the icon of the PRU/URU for which you want to

view its status.

2 In the Unit Menu bar, click Unit Information > View Status.

“Troubleshooting Alarms” on page 185.

The Unit Information > View Status page provides the following information for the selected Remote Unit. The background of each table cell is color coded to the level of the alarm; see information on the faults and alarms, see “Troubleshooting Alarms” on page 185.

“Viewing Parameters and Alarms” on page 44. For more

Module Status Table

The Module Status table provides status information for PRU/URU modules where columns 1 through 8 correspond to the slot in which a DART resides (see

Module Capabilities and GUI Representation” on page 21).

The following sections describe the different sections within the Module Status table.

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“RF

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DART Status Table

The DART Status table presents status of the DARTs in a Remote Unit. There can be between 1 and 8 DARTs installed in a Remote Unit. If a DART column has no background color, a DART is not installed in that slot, as shown below.

The DART Status table has the following elements.

Managing Units

• DART Fault—Summary of DART Downconverter 1 Synthesizer Unlocked, Downconverter 2 Synthesizer Unlocked, Upconverter Synthesizer Unlocked, DC Supply Fault alarms, and DART FPGA status.

• DART DC Supply Fault—DART Module DC supply voltages outside specification.

• DART Hardware Mismatch—Host DART does not support the selected passband.

Fault occurs when a Host DART is replaced with another DART of the incorrect type.

• DART Temperature High—DART temperature above operating limit. Threshold is 85°C.

• Delay Out Of Range—PRU/URU delay settings outside the valid range.

• DART Temperature Low—DART temperature below operating limit. Threshold is

-40°C.

• Module Missing Fault—DART module is missing.

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Viewing the Status of a Remote Unit

LNA Status Table

The LNA Status table presents status information for the Low Noise Amplifiers in a Remote Unit. There can be between 1 and 8 LNAs installed in a Prism Remote Unit.

• LNA Power Fault—PRU/URU Low Noise Amplifier Power fault.

• Module Missing Fault—LNA module is missing.

LPA Status Table

The LPA Status table presents status information for the Linear Power Amplifiers in a Remote Unit. There can be between 1 and 4 LPAs installed in a Prism Remote Unit.

• LPA Disabled—PRU/URU Linear Power Amplifier (LPA) disabled due to an internally detected problem. (VSWR, DC, Loop Fault, Low Power, or Temperature High alarm).

• LPA VSWR Fault—PRU/URU Linear Power Amplifier (LPA) VSWR fault.

• LPA DC Fault—PRU/URU Linear Power Amplifier (LPA) DC fault.

• LPA Loop Fault—PRU/URU Linear Power Amplifier (LPA) Loop fault.

• LPA Over Power—PRU/URU Linear Power Amplifier (LPA) output power level above

operating limit.

• LPA Low Power Fault—Internal Linear Power Amplifier (LPA) Low Power fault. Gain of one or more internal amplifiers outside of specification).

• LPA Missing—LPA module is missing.

• LPA Over Temperature—PRU/URU LPA above operating limit.

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PD Status Table

The PD Status table presents status information for the Power Detector in a Remote Unit. There can be between 1 and 4 PDs installed in a Prism Remote Unit.

• System VSWR Fault—PRU/URU VSWR measurement above specification.

• RF Power Low—PRU/URU RF Output Power below minimum threshold.

• Module Missing Fault—Power Detector module is missing.

• Duplexer Mismatch—Configured frequency range not supported by Duplexer.

Optical Status Table

Managing Units

The Optical Status table provides status information for SFPs installed in a Remote Unit (PRU/URU).There can be between 1 and 8 SFPs installed in a Remote Unit. If a column has no background color, an SFP is not installed in that slot.

• Optical RX High BER—High bit error rate (BER) detected by fiber optic receiver. Threshold is 0.00001.

• Optical RX No Light—No signal detected by optical receiver.

• Optical Transmitter Fault—SFP optical transmitter failed.

• Optical Over Drive—SFP optical receive input power above specification.

Thresholds are as follows: – 1 dBm for IR – -9 dBm for LR.

• Optical Under Drive—SFP optical receive input power below specification. Thresholds are as follows:

– -18 dBm for IR – -27 dBm for LR.

• Module Missing Fault—SFP module is missing.

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Viewing the Status of a Remote Unit

Remote Status Table

The Remote Status table provides general status information for a Remote Unit (PRU/URU).

• Host Lost—Host is not communicating with PRU/URU.

• AC Power Supply Fault—Power supply is in a failed state, or the AC power is below the minimum required voltage.

• Temperature High—Temperature above operating limit. Threshold is 95°C.

• Temperature Low—Temperature below operating limit. Threshold is Minus 40°C.

• Contact Alarm Input 1 Active—Host Contact Alarm Input #1 active.

• Fan Under Speed—Fans operating below expected RPM.

• Contact Alarm Input 2 Active—Host Contact Alarm Input #2 active.

• Fan Over Speed—Fans operating above expected RPM.

• Door Open—Door open on PRU.

• SeRF Fault—Summary of SeRF Synthesizer Unlocked alarm and SeRF FPGA

status.

• Software Version Mismatch Fault—Software version on the Host and Remote Units do not match.

Remote Unit Capacity and Temperature

The Unit Information > View Status page for Remote Units also provides unit capacity and temperature information for the selected Remote Unit (PRU/URU).

• Capacity—the number of RF groups available to the Remote Unit.

• Temperature—The internal Temperature of the selected unit.

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Managing Units

CLEARING DART CONFIGURATIONS

This procedure does the following:

• resets the gain

• resets the DART name

• clears all links

• clears the passband

• clears all associated alarms 1 In the System Tree, click on an icon for a Host or Remote Unit.

2 In the Unit Menu bar, click Unit Configuration > Clear DART Configuration, to open the

Clear DART Configuration page.

3 In the Select column, select the DART(s) for which you want to clear

configuration.

4 Click Clear Configuration.

5 In the confirmation window, click OK.

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Set the Capacity for a New Remote Unit RSI Board

If the DART has been removed from the Host or PRU/URU chassis, then the entire DART entry disappears. If the DART is still present in the Host or PRU/URU chassis, then the DART Name and Passband is reset to default.

SET THE CAPACITY FOR A NEW REMOTE UNIT RSI BOARD

The Capacity setting in the Edit Properties page pertains to the PRU/URU Remote SeRF Interface (RSI) board and the number of RF groups available to the Remote Unit. This parameter is set during manufacturing and should be changed only when the RSI board has been replaced.

Using the EMS GUI to Change the Remote Unit Capacity

The Capacity setting can be changed by logging onto the EMS through the Remote Craft port.

1 Open the unit and connect your laptop to the Craft port on the SeRF. 2 Login to the EMS, using the following parameters:

• IP address is 192.168.0.1

• User Name is operator

• Password is operator

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Managing Units

3 In the System Tree, click the icon of the PRU/URU whose properties you want

to change.

4 In the Unit Menu bar, click Unit Configuration > Edit Properties, to open the Unit

Configuration > Edit Properties page for the selected PRU.

5 In the Capacity list, set the Capacity of the new RSI board:

• For all RSI boards installed in a URH, Capacity should always be set to 3.

• For an RSI board installed in a PRU, Capacity can be 1, 2, 3, or 4 and indicates

the number of RF Modules installed in the PRU.

6 Click Apply.

Using Telnet or ssh to Change the Remote Unit Capacity

Alternately, the capacity can be changed using Telnet or ssh. 1 Access the Edit Unit Properties page to determine the IP address for the Host

and Remote Unit(s). In the System Menu bar, click System Configuration > Edit Unit Properties. Each row in the Edit Unit Properties table correspond to the unit identified in the Unit Id column. Use the IP Address column to determine the IP address for each unit.

2 Login to the Host using telnet or ssh. 3 From the Host, login to the Remote Unit using the following command,where N

is the Remote Unit ID (1 - 8): sshremote N

4 Once logged into the Remote Unit, execute the following command, where X is

the capacity (1-4): /usr/local/fwu/bin/EEPROMWriteForCapacity.sh X

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Rebooting a Unit

REBOOTING A UNIT

CAUTION! The system configuration is stored on the Host. Rebooting the Host therefore results in a

loss of RF for the Host and connected Remote Units until the Host comes back up. Depending on the system configuration, it can take 5 to 20 minutes before management communication is restored.

CAUTION! Host configuration persists across a Reboot. However, the current EMS session will close

and you will need to log back in to the EMS after the Host reboot has completed.

CAUTION! Rebooting a Remote Unit causes Loss of Service and should not be used unless other

troubleshooting processes have been followed and did not fix the issue being experienced at the PRU/URU.

1 In the System Tree, click on the icon of the unit that you want to reboot. 2 In the Unit Menu bar, click Unit Configuration > Reboot, to open the Unit Configuration

> Reboot page.

3 Click Reboot.

• Once the reboot starts, a process message displays.

• After the reboot has completed, a Unit has been rebooted message displays.

• After the Host reboots, the EMS login window opens.

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Managing Units

RESETTING AN LPA

CAUTION! Once an LPA Reset is started, Loss of Service occurs. It takes approximately 10 to 20

seconds before the LPA signal recovers. The GUI RF power reading will take longer depending on the number of Remotes equipped—for a fully loaded Prism system with 8 Remotes the power reading could take several minutes to update.

NOTE: Only a user logged in under the admin or a Network Manager account can change Prism

system settings through the EMS.

You use the LPA Reset button to bring an LPA back into service (restart) that stopped because of a major LPA alarm. In a dual-LPA system, resetting the LPA applies to both LPAs at the same time.

1 To access the Configure Remote Forward Gain page, in the System Menu bar, click

System Configuration > Configure Remote Forward Gain.

2 In the Remote Id list, select the Remote Unit whose LPA you need to reset. 3 In the Remote DART list, select the DART whose LPA you need to reset. 4 Click the LPA Reset button.

5 In the LPA Reset caution dialog, click OK.

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Resetting an LPA

Intentionally Blank Page

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ALARMS

Topics Page

View Current Alarms.............................................................................................................168

Clear Current Alarms......................................... ...................................................................170

View Alarm History...............................................................................................................170

Clearing Alarm History..........................................................................................................172

Filtering the Alarm History.....................................................................................................172

Manage Alarms........................ .. .. ............................. ... .. ......................................................174

Enable and Disable Host and Remote Unit Alarms ...............................................................178

Set RF Power Low Threshold........................... .. .. .. ................................ ...........................180

Antenna Disconnect Alarm...............................................................................................181

Manage Contact Alarms ..................................................................... ............................... ....182

Acknowledge All Alarms.............. .. ............................................................. ...........................183

Clear All Disconnect Alarms...................................................................................................184

Troubleshooting Alarms ........................................................................................................185

Major Alarms—Host Unit..................................... ................................ .............................185

Major Alarms—Host Unit DARTs........................................................................................185

Major Alarms—Host SeRF Modules................................................... .. .. .............................187

Major Alarms—Host Unit SFPs..........................................................................................188

Major Alarms—Remote Units............................................................................................189

Major Alarms—PRU/URU DARTs.......................................... .. ................................ .. .. .. ......189

Major Alarms—PRU/URU SeRF Modules........... .. ................................ .. ...............................191

Major Alarms—PRU/URU SFPs ............................. ................................ .............................193

Major Alarms—PRU or URU Duplexer.................................................................................194

Major Alarms—PRU or URU LNA........................................................................................194

Major Alarms—PRU or URU LPA........................................................................................195

Major Alarms—PRU or URU Power Detector........................................................................196

Minor Alarms—Host Unit DARTs........................................................................................197

Minor Alarms—Host Unit SeRF Module...............................................................................197

Minor Alarms—Host Unit SFPs ..........................................................................................198

Minor Alarms—PRU/URU DARTs........................................................................................198

Minor Alarms—PRU/URU SeRF Modules..............................................................................199

Minor Alarms—PRU/URU SFPs ..........................................................................................200

Minor Alarms—PRU or URU LPAs.......................................................................................200

Contact Alarms—Host System Card................................. .. .. ................................ ..............201

Contact Alarms—Remote Unit ..........................................................................................201

This section describes how to manage and understand the alarms that are

reported by the EMS. This section also provides corresponding Trap names.

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View Current Alarms

VIEW CURRENT ALARMS

To access the View Current Alarms page, in the System Menu bar, click Alarms > View Current Alarms. (For information on the alarm color codes, see

on page 44.)

“Alarm Color Codes”

The View Current Alarms table provides the following information:

• Severity—whether the alarm is classified as Major or Minor.

• Ack’d—whether the alarm has been acknowledged, as indicated by a

checkmark.

• Alarm Code—system-assigned alarm code.

• Alarm Name—descriptive name of alarm.

• Timestamp—date and time when the alarm occurred (YYYY:MM:DD:HH:MM:SS)

• Unit Id—identifies the unit within the system that raised the alarm; see “Unit

Identification” on page 43.

• Unit Type—what the unit is, such as Host or Remote

• Unit Name—name assigned to the unit

• Module—type of module that is experiencing the alarm (SeRF, DART, LPA, LNA,

Power Detector, SFP)

• Module Name—user-assigned name for the module.

• RF Band—type of passband provided by the DART.

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Alarms

• Extended Info—link that once clicked opens another web page, which provides further information on the alarm, including troubleshooting information, as shown in the following graphic.

– Description—text description of alarm – Remedy—what you can do to correct the alarm state – Threshold—value that once surpassed generates an alarm – Notes—user-defined notes, if any, for the unit.

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Clear Current Alarms

CLEAR CURRENT ALARMS

1 To access the View Current Alarms page, in the System Menu bar, click Alarms >

View Current Alarms.

2 In the View Current Alarms page, click Clear Alarms.

3 In the confirmation window, click OK.

All current alarms, with the exception of persistent alarms, are cleared from the View Current Alarms table.

VIEW ALARM HISTORY

To access the View Alarm History page, in the System Menu bar, click Alarms > View Alarm History. (For information on the alarm color codes, see

on page 44.)

“Alarm Color Codes”

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Alarms

The View Alarm History table provides the following information:

• Severity—whether the alarm is classified as Major or Minor.

• Ack’d—whether the alarm has been acknowledged, as indicated by a

checkmark.

• Alarm Code—system-assigned alarm code.

• Alarm Name—descriptive name of alarm.

• Timestamp—date and time when the alarm occurred (YYYY:MM:DD:HH:MM:SS)

• Unit Id—identifies the unit within the system that raised the alarm; see “Unit

Identification” on page 43.

• Unit Type—what the unit is, such as Host or Remote

• Unit Name—name assigned to the unit

• Module—type of module that is experiencing the alarm (SeRF, DART, LPA, LNA,

Power Detector, SFP)

• Module Name—user-assigned name for the module.

• RF Band—type of passband provided by the DART.

• First, Previous, Last buttons—if the View Alarm History table is longer than what can

fit on a single web page, First, Previous, Last buttons are included: – First—jumps the display to the first page of alarms – Previous—jumps the display to the page of alarms that you viewed

immediately prior to the current page

– Last—jumps the display to the last page of alarms

• Clear History button—see “Clearing Alarm History” on page 172.

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Clearing Alarm History

CLEARING ALARM HISTORY

1 To access the View Alarm History page, in the System Menu bar, click Alarms > View

Alarm History.

2 Click Clear History. 3 In the confirmation window, click OK.

The View Alarm History page is cleared.

FILTERING THE ALARM HISTORY

The View Alarm History page allows you to filter, or select, which alarm histories you want to page.

1 To access the View Alarm History page, in the System Menu bar, click Alarms > View

Alarm History.

2 Do the following in the Filter panel:

a In the View list, select how you want to filter the alarms:

• None—all alarms display

• Unit Name—filter by the user-assigned name of a unit

• Host Number—filter by the system-assigned number for the Host

• Remote Number—filter by the system-assigned number for a Remote

• Event Name—filter by an event (alarm or incident) name.

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Alarms

b In the contains box, enter the criteria by which you want to filter the alarm

history list.

c Click Filter.

The View Alarm History page refreshes, and now lists only those alarms that meet the specified filter criteria. In this example, only those events with the word “DART” in them display.

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Manage Alarms

3 To remove the filter:

a In the View list, sel ect None. b Delete any text from the contains box. c Click Filter.

MANAGE ALARMS

To access the Manage Alarms page, in the System Menu bar, click Alarms > Manage Alarms.

• For an example of a Manage Alarms page for a Host Unit, see Figure 23 on

page 175 and Figure 24 on page 176.

• For an example of a Manage Alarms page for a Remote Unit, see Figure 25 on

page 177 and Figure 26 on page 178.

The Manage Alarms page has the following elements:

• Select menu—has the following implementations: – Global—displays alarms for the Host and all connected Remote Units. Please

note, however, that this view does not reflect the current status of alarm enable/disable conditions—it is designed to show you at a glance those alarms that can be managed. To effect a change in the management of an alarm and to see the current state of an alarm, select a specific unit.

– Unit name—each unit in the system is listed by name, which allows you to

select for which unit you want to manage alarms.

• Antenna Disconnect Severity menu—see “Antenna Disconnect Alarm” on page 181.

• Unit field—what type of unit the alarm pertains to:

– Host – Remote

• Module field—which module the alarm pertains to: – DART—can be up to eight DARTs listed – LNA—can be up to two LNAs listed – Power Detector – SFP—can be up to eight SFPs listed – SeRF

• Alarm Name field—identifies the alarm by name; see Table 23 on page 178.

NOTE: For definitions of the alarms listed above, see “Troubleshooting Alarms” on page 185.

• Enabled selection box—select to enable alarm reporting for the corresponding alarm.

• Threshold Value field—value that once surpassed generates the specified alarm;

Table 23 on page 178.

see

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Alarms

Figure 23. Example of Manage Alarms Page—Host Unit Part 1

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Manage Alarms

Figure 24. Example of Manage Alarms Page—Host Unit Part 2

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Alarms

Figure 25. Example of Manage Alarms Page—Remote Unit Part 1

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Manage Alarms

Figure 26. Example of Manage Alarms Page—Remote Unit Part 2

Enable and Disable Host and Remote Unit Alarms

The Manage Alarms page allows you to enable and disable alarm reporting for the alarms listed in

Unit Module Alarm Alarm Threshold

Remote RDI AC Power Supply 1 Fault

Remote RDI AC Power Supply 2 Fault

Remote RDI AC Power Supply 3 Fault

Remote RDI AC Power Supply 4 Fault

Remote PRU/URU AC Power Supply Fault

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Table 23 on page 178.

Table 23. Alarms That Can Be Enabled/Disabled

Page 70

Table 23. Alarms That Can Be Enabled/Disabled (Cont.)

Unit Module Alarm Alarm Threshold

Host DART DART ALC Limiting +19 - Fwd Gain dBm

Host DART DART DC Supply Fault

Remote DART DART DC Supply Fault

Host DART DART Over Drive +19 dBm

Remote DART DART Temperature High 85 Deg C

Remote DART DART Temperature Low minus 40 deg C

Host DART DART Under Drive +5 - Fwd Gain - 20 dBm

Remote SeRF Door Open

Remote DART Downconvert Fault

Remote DART DART DC Supply Fault

Remote SFP Excess Connections

Host DART FLM Downconvert Fault

Remote DART FWD Cal Tone Fault

Remote SFP Invalid Device Connection

Remote LNA LNA Power Fault

Host SFP Optical Over Drive 1 dBm(IR)/-9dBm(LR)

Remote SFP Optical Over Drive 1 dBm(IR)/-9dBm(LR)

Host SFP Optical RX High BER 0.00001

Remote SFP Optical RX High BER 0.00001

Host SFP Optical RX No Light

Remote SFP Optical RX No Light

Host SFP Optical Under Drive -18 (IR) dBm/-27 dBm (LR)

Remote SFP Optical Under Drive -18 dBm (IR)/ -27 dBm (LR)

Remote DART REV Test Tone Low

Remote PD RF Power Low 0 dBm*

Host DART RLM Upconvert Fault

Host DART RLM Upconvert Indeterminate

Remote SeRF Software Version Mismatch Fault

Remote PD System VSWR Fault 3:1

Host SeRF Temperature High 62 Deg C

Remote SeRF Temperature High 95 Deg C

PRU/URU SeRF Temperature High 62 Deg C

Host SeRF Temperature Low 0 Deg C

Remote SeRF Temperature Low Minus 40 Deg C

PRU/URU SeRF Temperature Low 0 Deg C

Remote LPA Under Power

Remote DART Upconvert Fault

Remote DART Upconvert Indeterminate

Remote DART Uplink Inactivity Fault 10 dB above the noise floor.

* You can manually set the threshold for RF Power Low; see “Set RF Power Low Threshold” on page 180

Alarms

Page 71

Manage Alarms

Do the following to enable/disable alarm reporting:

1 To access the Manage Alarms page, in the System Menu bar, click Alarms > Manage

Alarms.

2 In the Select list, select the Remote Unit for which you want to change the

threshold of the RF Power Low alarm.

3 In the Threshold Value box for the RF Power Low alarm, enter the new threshold,

which must be between 0 dB - 40 dB.

4 Click Apply.

Set RF Power Low Threshold

The following rules apply to setting alarm thresholds:

• Only the threshold for the RF Power Low alarm can be changed.

• Only users with Network Manager or Admin privileges can perform this

procedure.

• Alarm thresholds cannot be set through SNMP MIBs.

• If you perform a Reset to Factory Defaults, the alarm threshold values are reset;

you will need to be reconfigure the alarm threshold values, as necessary.

• Alarm threshold values are configured by unit—they cannot be set globally for all units in the system.

Do the following to set the RF Power Low alarm threshold:

1 To access the Manage Alarms page, in the System Menu bar, click Alarms > Manage

Alarms.

2 In the Select list, select the Remote Unit for which you want to change the

threshold of the RF Power Low alarm.

3 In the Threshold Value box for the RF Power Low alarm, enter the new threshold,

which must be between 0 dB - 40 dB.

4 Click Apply.

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Page 72

Alarms

Antenna Disconnect Alarm

In the Manage Alarms page, there is an Antenna Disconnect Severity menu, which pertains only to Remote Access Units (RAUs) in an InterReach Spectrum system. This feature is therefore not applicable to a FlexWave Prism system and should not be changed from its default setting.

Page 73

Manage Contact Alarms

MANAGE CONTACT ALARMS

1 To access the Manage Contact Alarms page, in the System Menu bar, click Alarms >

Manage Contact Alarms.

2 In the Select menu, select for which unit contact alarms are to be configured.

The Manage Contact Alarms page has the following Read-Only elements:

• Unit Name—name assigned to the unit

• Contact Alarm—name assigned to the contact alarm

3 In the Severity list, set the severity level of the contact alarm:

• Minor (default)

• Major

4 In the Mode list, set the mode for the contact alarm:

• Normally Open (default)

• Normally Closed

5 In the Name box, enter a name for this alarm.

• Enter between 1 and 255 alphanumeric characters. Spaces and

Underscores are allowed, except they cannot be used as the first character.

• If you do not want to name the alarm, leave the Name box empty.

6 In the Enabled selection box for the alarm that you want to manage, do one of

the following:

• Select the Enabled checkbox to enable alarm reporting for this alarm type.

• Remove (deselect) the checkmark from the Enabled checkbox to disable

alarm reporting for this alarm type.

7 Click Apply.

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Page 74

ACKNOWLEDGE ALL ALARMS

1 To access the Acknowledge All Alarms page, in the System Menu bar, click Alarms >

Acknowledge All Alarms.

2 Click Acknowledge All. 3 In the confirmation window, click OK.

Alarms

An All alarms have been acknowledged message displays.

Page 75

Clear All Disconnect Alarms

CLEAR ALL DISCONNECT ALARMS

NOTE: Clear All Disconnects is not applicable to the Host—it is applicable only to PRUs.

CAUTION! This procedure removes all information related to the disconnected units from the

configuration database.

1 To access the Clear All Disconnects page, in the System Menu bar, click Alarms >

Clear All Disconnects.

2 Click Clear All Disconnects.

After approximately one minute, the System Tree updates by removing the disconnect overlay from the unit icon(s). (For an example of the disconnect overlay, see

Table 11 on page 42.)

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Page 76

TROUBLESHOOTING ALARMS

This section lists and defines alarms that the FlexWave Prism EMS reports, and provides remedies for those alarms. The MIB Trap name for each alarm is also listed.

Major Alarms—Host Unit

Alarm: Remote Lost

Trap:

Alarm Code: AC1 Definition: Remote Unit (PRU/URU) not communicating with Host. Remedy: Check that the PRU/URU has power and that the power switch is on.

fwuHstSERFRmtLostFault

Check that at least one Host SFP is connected to this PRU/URU and has acceptable RX power.

Alarms

Major Alarms—Host Unit DARTs

Alarm: DART DC Supply Fault

Trap:

Alarm Code: AC28 Definition: DART card DC supply voltages outside specification. Remedy: Check whether the Host supply voltage is in the range of 21-60 VDC.

Alarm: DART Downconverter 1 Synthesizer Unlocked

Trap:

Alarm Code: AC25 Definition: DART downconverter 1 synthesizer unlocked. Remedy: The Downconverter 1 Synthesizer Unlocked alarm can occur during

Alarm: DART Downconverter 2 Synthesizer Unlocked

Trap:

fwuHstDARTDCSupplyFault

If the voltage is correct and the alarm persists for 5 minutes (may be transient on startup), replace the DART.

fwuHstDARTDwnCon1SynLockFault

Host reboots and DART hotswaps. If the alarm persists after 5 minutes, replace the DART.

fwuHstDARTDwnCon2SynLockFault

Alarm Code: AC26 Definition: DART downconverter 2 synthesizer unlocked. Remedy: The Downconverter 2 Synthesizer Unlocked alarm can occur during

Host reboots and DART hotswaps. If the alarm persists after 5 minutes, replace the DART.

Page 77

Troubleshooting Alarms

Alarm: DART Fault

Trap:

fwuHstDARTFault

Alarm Code: AC29 Definition: Summary of DART Downconverter 1 Synthesizer Unlocked,

Downconverter 2 Synthesizer Unlocked, Upconverter Synthesizer Unlocked, DC Supply Fault alarms, and DART FPGA status.

Remedy: Inspect alarms (Alarms > View Current Alarms) for

upconverter/downconverter/DC supply alarms on the same Host DART and follow the remedies for those alarms. If none of these alarms are found, unplug and replug the DART in the Host. If the alarm persists, replace the DART.

Alarm: DART Hardware Mismatch

Trap:

fwuHstDARTHardwareMismatchFault

Alarm Code: AC32 Definition: Host DART does not support the selected passband. Fault occurs

when a Host DART is replaced with another DART of the incorrect type.

Remedy: Install a DART that supports the selected passband. If the Host DART

position is to be changed to a different frequency band, remove and clear the DART configuration (Unit Configuration > Clear DART Configuration), install the new DART, set the passband, and establish the new link (System Configuration > Configure DART Links).

Alarm: DART Over Drive

Trap:

fwuHstDARTOverDriveFault

Alarm Code: AC30 Definition: DART forward RF input too high. Threshold: +19 dBm Remedy: Reduce the Host DART forward RF input level.

Alarm: DART Upconverter Synthesizer Unlocked

Trap:

fwuHstDARTUpConSynLockFault

Alarm Code: AC27 Definition: DART upconverter synthesizer unlocked. Remedy: The DART Upconverter Synthesizer Unlocked alarm can occur during

Host reboots and DART hotswaps. If the alarm persists after 5 minutes, replace the DART.

Alarm: FLM Downconverter Fault

Trap:

fwuHstBTSFLMFailFault

Alarm Code: AC47 Definition: Forward Link Monitor (FLM) fault active. Remedy: If alarm persists, then replace the DART.

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Page 78

Alarm: Module Missing Fault

Trap:

Alarm Code: AC2 Definition: One of the Host pluggable modules is missing (DART/SFP). Remedy: Either replace Host module or clear DART configuration (Unit

Alarm: RLM Upconvert Fault

Trap:

Alarm Code: AC48 Definition: Reverse Link Monitor (RLM) fault active. Remedy: Running System Test (System Configuration > Perform System Test) with

fwuHstModuleMissingFault

Configuration > Clear DART Configuration).

fwuHstRLMUpconvertFailureFault

un-terminated Host DARTs may cause a false RLM Upconvert Fault. Ensure that all Host DARTs are terminated before running System Test. If alarm persists, then replace the DART.

Major Alarms—Host SeRF Modules

Alarms

Alarm: Fan Fault

Trap:

Alarm Code: AC6 Definition: Fan not functioning. Remedy: Verify intake and exhaust vents are clear of obstructions and/or

Alarm: SeRF Fault

Trap:

Alarm Code: AC10 Definition: Summary of SeRF Synthesizer Unlocked alarm and SeRF FPGA

Remedy: Check for related Host SeRF alarms (Alarms > View Current Alarms). If no

Alarm: SeRF Synthesizer Unlocked

Trap:

Alarm Code: AC9 Definition: SeRF synthesizer unlocked. Remedy: Check Host reference clock settings (Unit Configuration > Edit Properties).

fwuHstSysCardFanFault

debris. If alarm persists, replace Fan Module.

fwuHstSERFFault

status.

SeRF alarms exist, FPGA is faulty; replace Host SeRF Module.

fwuHstSERFSynthAlarmFault

Reseat the System Module. If reference clock source is external, verify 10 MHz clock source and connection. If reference clock source is internal and the alarms persists, replace the Host System Module.

Page 79

Troubleshooting Alarms

Alarm: Temperature High

Trap:

Alarm Code: AC4 Definition: Temperature above operating limit. Threshold: 62°C Remedy: Check for Host Fan Fault alarm (Alarms > View Current Alarms). Verify that

fwuHstOverTempFault

ambient temperature is less than 50°C. Verify Host air intake and exhaust vents are clear of debris.

Major Alarms—Host Unit SFPs

Alarm: Optical Over Drive

Trap:

Alarm Code: AC16 Definition: SFP optical receive input power above specification. Threshold: Threshold for IR is 1 dBm, and for LR is -9 dBm Remedy: Reduce the optical receive level by adding optical attenuation.

fwuHstSERFOptOverDriveFault

Replace optical attenuator if faulty.

Alarm: Optical RX No Light

Trap:

Alarm Code: AC14 Definition: No signal detected by optical receiver. Remedy: Check for broken fiber optic cable; replace if found. Check for

Alarm: Optical Transmitter Fault

Trap:

Alarm Code: AC15 Definition: SFP optical transmitter failed. Remedy: Replace Host SFP.

fwuHstSERFOptRxNoLightFault

disconnected fiber optic cable; reconnect cable if necessary. Check that the PRU/URU has power.

fwuHstSERFOptLaserFault

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Page 80

Major Alarms—Remote Units

The following alarms apply to both the Prism Remote Unit (PRU) and the URH Remote Unit (URU).

Alarm: Module Missing Fault

Trap:

Alarm Code: AC68 Definition: A pluggable module is missing from a Remote Unit, and can be any

Remedy: Either replace the PRU/URU module or clear DART configuration (Unit

fwuRmtModuleMissingFault

of the following: DART, SFP, LNA, LPA, or PD.

Configuration > Clear DART Configuration).

Major Alarms—PRU/URU DARTs

The following alarms apply to DARTs installed in a Prism Remote Unit (PRU) or a URH Remote Unit (URU).

Alarms

Alarm: DART DC Supply Fault

Trap:

Alarm Code: AC97 Definition: DART card DC supply voltages outside specification. Remedy: If the alarm persists for 5 minutes (may be transient on startup),

Alarm: DART Fault

Trap:

Alarm Code: AC101 Definition: Summary of DART Downconverter 1 Synthesizer Unlocked,

Remedy: Inspect alarms (Alarms > View Current Alarms) for

fwuRmtDARTDCSupplyFault

replace the DART.

fwuRmtDARTFault

Downconverter 2 Synthesizer Unlocked, Upconverter Synthesizer Unlocked, DC Supply Fault alarms, and DART FPGA status.

upconverter/downconverter/DC supply alarms on the PRU/URU DART and follow the remedies for those alarms. For PRU DART only—if none of these alarms are present, power cycle the RF Module. If the alarm persists, replace the RF Module.

Page 81

Troubleshooting Alarms

Alarm: DART Hardware Mismatch

Trap:

fwuRmtDARTHardwareMismatchFault

Alarm Code: AC98 Definition: Host DART does not support the selected passband. Fault occurs

when a Host DART is replaced with another DART of the incorrect type.

Remedy: Install a DART that supports the selected passband. If the position of

the PRU/URU DART is to be changed to a different frequency band, remove and clear the DART configuration (Unit Configuration > Clear DART Configuration), install the new DART, set the passband, and establish the new link (System Configuration > Configure DART Links).

Alarm: Downconvert Fault

Trap:

fwuRmtDownconvertfailureFault

Alarm Code: AC128 Definition: Band specific alarm raised during Reverse Link Monitoring on

PRU/URU.

Remedy: Retry System Test (System Configuration > Perform System Test). If alarm

persists, replace the DART.

Alarm: Downconverter 1 Synthesizer Unlocked

Trap:

fwuRmtDARTDwnCon1SynLockFault

Alarm Code: AC93 Definition: DART downconverter 1 synthesizer unlocked. Remedy: The Downconverter 1 Synthesizer Unlocked alarm can occur during

Host reboots and DART hotswaps. If the alarm persists after 5 minutes, replace the DART.

Alarm: Downconverter 2 Synthesizer Unlocked

Trap:

fwuRmtDARTDwnCon2SynLockFault

Alarm Code: AC94 Definition: DART downconverter 2 synthesizer unlocked. Remedy: The Downconverter 2 Synthesizer Unlocked alarm can occur during

Host reboots and DART hotswaps. If the alarm persists after 5 minutes, replace the DART.

Alarm: FWD Cal Tone Fault

Trap:

fwuRmtDownlinkCalToneFailureFault

Alarm Code: AC124 Definition: Forward calibration tone not at expected level. Remedy: Retry System Test (System Configuration > Perform System Test). If alarm

persists, replace the DART.

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Page 82

Alarms

Alarm: REV Test Tone Low

Trap:

Alarm Code: AC125 Definition: Reverse test tone not at expected level. Remedy: Retry System Test (System Configuration > Perform System Test). If alarm

Alarm: Upconvert Fault

Trap:

Alarm Code: AC126 Definition: Band specific alarm raised during Forward Link Monitoring on

Remedy: Retry System Test (System Configuration > Perform System Test). If alarm

Alarm: Upconvert Indeterminate

Trap:

fwuRmtUplinkFailureDetectLowFault

persists, replace the DART.

fwuRmtUpconvertfailureFault

PRU/URU.

persists, replace the DART.

fwuRmtUpconIndetFault

Alarm Code: AC129 Definition: Band specific alarm raised during Forward Link Monitoring on

PRU/URU.

Remedy: Retry System Test (System Configuration > Perform System Test). If alarm

persists, replace the DART.

Alarm: Upconverter Synthesizer Unlocked

Trap:

Alarm Code: AC95 Definition: DART upconverter synthesizer unlocked. Remedy: The DART Upconverter Synthesizer Unlocked alarm can occur during

fwuRmtDARTUpConSynLockFault

Host reboots and DART hotswaps. If the alarm persists after 5 minutes, replace the DART.

Major Alarms—PRU/URU SeRF Modules

The following alarms apply to a SeRF module installed in a Prism Remote Unit (PRU) or in a URH Remote Unit (URU).

Alarm: Fan Under Speed

Trap:

fwuRmtFanUnderSpeedFault

Alarm Code: AC77 Definition: Fans operating below expected RPM. Remedy: Verify intake and exhaust vents are clear of obstructions and/or

debris. If alarm persists, replace Fan Module.

Page 83

Troubleshooting Alarms

Alarm: Host Lost

Trap:

fwuRmtSeRFHstLostFault

Alarm Code: AC88 Definition: Host not communicating with PRU/URU. Remedy: Check that the Host has power and that the power switch is on. Check

that at least one of the PRU/URU SFPs is connected to this Host and has acceptable RX power.

Alarm: SeRF Fault

Trap:

fwuRmtSERFFault

Alarm Code: AC87 Definition: Summary of SeRF Synthesizer Unlocked alarm and SeRF FPGA

status.

Remedy: Check for related Host SeRF alarms (Alarms > View Current Alarms). If no

SeRF alarms exist, FPGA is faulty; replace PRU SeRF Module.

Alarm: SeRF Synthesizer Unlocked

Trap:

fwuRmtSERFSynthAlarmFault

Alarm Code: AC86 Definition: SeRF synthesizer unlocked. Remedy: Ensure that the PRU/URU has an optical input signal. Check that the

Host reference clock is properly configured and is not in alarm; otherwise replace the PRU/URU SeRF module.

Alarm: Temperature High

Trap:

fwuRmtOverTempFault

Alarm Code: AC73 Definition: Temperature above operating limit. Threshold: 95°C Remedy: Check for PRU/URU Fan Fault alarm (Alarms > View Current Alarms). Verify

that ambient temperature is less than 50°C. Verify that the air intake and exhaust vents for the PRU/URU are clear of debris.

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Page 84

Major Alarms—PRU/URU SFPs

The following alarms apply to SFPs installed in a Prism Remote Unit (PRU) or in a URH Remote Unit (URU).

NOTE: Cascading Remote Units is not supported in this release. Alarms that pertain to cascaded

Remote Units are included as reference only.

Alarm: Excess Connections

Trap:

Alarm Code: AC134 Definition: Two or more PRU/URU connected to a single cascaded PRU/URU, or

Remedy: Connect fiber optic cables per cascade connection rules. Refer to

Alarm: Fiber Connection Mismatch

Trap:

fwuRmtExcessConnFault

a ninth PRU/URU connected in cascade, or there are more outgoing fibers than incoming fibers on a PRU/URU in a cascade.

appropriate installation guide for details.

fwuRmtFiberConnMismatchFault

Alarms

Alarm Code: AC133 Definition: Fiber optic cable connections between cascaded PRU/URUs not

following SFP connection rules.

Remedy: Connect fiber optic cables per cascade connection rules. Refer to

appropriate installation guide for details.

Alarm: Invalid Device Connection

Trap:

fwuRmtInvalidDevConnFault

Alarm Code: AC135 Definition: PRU/URU is connected to a DRU or vice versa. Remedy: Ensure that cascaded Remotes are all the same type (that is, a PRU

to a PRU and a DRU to a DRU). Refer to appropriate installation guide for details.

Alarm: Optical Over Drive

Trap:

fwuRmtSERFOptOverDriveFault

Alarm Code: AC84 Definition: SFP optical receive input power above specification. Threshold: Threshold for IR is 1 dBm, and for LR is -9 dBm Remedy: Reduce the optical receive level by adding optical attenuation.

Replace optical attenuator if faulty.

Page 85

Troubleshooting Alarms

Alarm: Optical RX No Light

Trap:

Alarm Code: AC82 Definition: No signal detected by optical receiver. Remedy: Check/repair optical overdrive conditions (Unit Information > View Optical

Alarm: Optical Transmitter Fault

Trap:

Alarm Code: AC83 Definition: SFP optical transmitter failed. Remedy: Replace Host SFP.

fwuRmtSERFOptRxNoLightFault

Ports). Ensure that fiber optic connections are clean. Check for kinks or sharp bends in the fiber optic cable; replace fiber optic cable if unable to correct any problems found.

fwuRmtSERFOptLaserFault

Major Alarms—PRU or URU Duplexer

The following alarms apply to Duplexers, which are installed in the Prism Remote Unit (PRU) or the URH Remote Unit (URU).

Alarm: Duplexer Mismatch

Trap:

Alarm Code: AC116 Definition: Configured frequency range not supported by Duplexer. Remedy: Change DART passband to fit within duplexer frequency range ( System

fwuRmtDuplexerFreqMismatchFault

Configuration > Configure DART Links). If alarm persists, contact ADC.

Major Alarms—PRU or URU LNA

The following alarms apply to LNAs installed in a Prism Remote Unit (PRU) or URH Remote Unit (URU).

Alarm: LNA Power Fault

Trap:

Alarm Code: AC115 Definition: PRU/URU Low Noise Amplifier (LNA) Power fault. Remedy: The low noise amplifier has an internal error. If alarm persists,

fwuRmtLNAPowerFault

replace the RF Module.

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Page 86

Major Alarms—PRU or URU LPA

The following alarms apply to LPAs installed in a Prism Remote Unit (PRU) or URH Remote Unit (URU).

Alarm: LPA DC Fault

Trap:

Alarm Code: AC109 Definition: PRU/URU Linear Power Amplifier (LPA) DC fault. Remedy: Caused by internally detected problem with the LPA. Impact is loss

Alarm: LPA Disabled

Trap:

Alarm Code: AC105 Definition: PRU/URU Linear Power Amplifier (LPA) disabled due to an internally

Remedy: The LPA is disabled because of an internally detected problem.

fwuRmtLPADcFault

of RF service. Reset LPA. If alarm persists, replace the RF Module.

fwuRmtLPADisableFault

detected problem. (VSWR, DC, Loop Fault, Low Power, or Temperature High alarm).

Perform an LPA Reset. If the fault persists replace the RF Module.

Alarms

Alarm: LPA Loop Fault

Trap:

Alarm Code: AC110 Definition: PRU/URU Linear Power Amplifier (LPA) Loop fault. Remedy: Caused by internally detected problem with the LPA. Impact is loss

Alarm: LPA Low Power Fault

Trap:

Alarm Code: AC111 Definition: Internal Linear Power Amplifier (LPA) Low Power fault. Gain of one

Remedy: Caused by internally detected problem with the LPA. Impact is loss

Alarm: LPA Missing

Trap:

Alarm Code: AC112 Definition: Linear Power Amplifier (LPA) detection fault. LPA missing from PRU. Remedy: Cause is faulty RF Module. Impact is loss of RF service. If alarm

fwuRmtLPALoopFault

of RF service. Lower DART(s) gain by 10 dB, reset the LPA, and return gain to previous value. If alarm persists, replace RF Module.

fwuRmtLPALowPowerFault

or more internal amplifiers outside of specification).

of RF service. Reset LPA. If alarm persists, replace the RF Module.

fwuRmtLPADetectFault

persists, replace the RF Module.

Page 87

Troubleshooting Alarms

Alarm: LPA Over Power

Trap:

Alarm Code: AC107 Definition: PRU/URU Linear Power Amplifier (LPA) output power level above

Threshold: Variable by LPA band. Remedy: Causes include, forward path gains are set too high or Host RF input

Alarm: LPA VSWR Fault

Trap:

Alarm Code: AC108 Definition: PRU/URU Linear Power Amplifier (LPA) VSWR fault. Threshold: 3:1 Remedy: Causes include, faulty RF Module, faulty/loose RF Module to bulkhead

fwuRmtLPAOverPowerFault

operating limit.

levels are too high. Impact is loss of RF service. Reduce PRU forward gain ("System Configuration -> Configure Remote Forward Gain"). Reset the LPA, and then monitor RF output power levels. Adjust gain to acceptable values. If the alarm persists, replace the RF Module.

fwuRmtLPAVswrFault

cable, faulty/loose external lightning arrestor, cable or antenna. Impact is loss of RF service. Reset LPA. If alarm persists, replace the RF Module.

Major Alarms—PRU or URU Power Detector

Alarm: RF Power Low

Trap:

Alarm Code: AC114 Definition: PRU/URU RF Output Power below minimum threshold. Threshold: 0 dBm; can be configured by user, see “Set RF Power Low Threshold”

Remedy: Check for Host DART underdrive alarm or low RF input from BTS.

Alarm: System VSWR Fault

Trap:

Alarm Code: AC113 Definition: PRU/URU VSWR measurement above specification. Threshold: 3:1 Remedy: Perform cable sweeps on external antenna cable system. Put a load

fwuRmtRFPowerFault

on page 180.

Check the Host and Remote forward gains are set correctly.

fwuRmtSystemVswrFault

on the PRU/URU by disconnecting the external antenna cable to determine if the source of the VSWR condition is internal or external. If internal, replace the RF Module. If external, troubleshoot and determine source of high VSWR reading.

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Page 88

Minor Alarms—Host Unit DARTs

Alarm: DART ALC Limiting

Trap:

Alarm Code: AC33 Definition: Host DART forward path Automatic Level Control active. Threshold: +19 - Fwd Gain Remedy: Decrease the Host DART forward path gain (System Configuration >

Alarm: DART Under Drive

Trap:

Alarm Code: AC31 Definition: DART forward RF input signal below the normal operating limit. Threshold: +5 - Fwd Gain - 20 Remedy: Check that an RF signal is present at the Host DART forward input. If

fwuHstDARTALCLimitingFault

Configure Host Forward Gain), or reduce the RF signal level from the BTS/BDA.

fwuHstDARTUnderDriveFault

an RF signal is present, then increase the forward gain of the Host DART. If the alarm does not clear when gain is at maximum, increase the power of the BTS/BDA RF signal.

Alarms

Alarm: RLM Upconvert Indeterminate

Trap:

Alarm Code: AC49 Definition: Unable to run RLM due to Host Reverse Gain being set too low. Remedy: Increase Host Reverse Gain (System Configuration > Configure Host Forward

fwuHstRLMUpConIndetFault

Gain).

Minor Alarms—Host Unit SeRF Module

Alarm: Temperature Low

Trap:

Alarm Code: AC5 Definition: Temperature below operating limit. Threshold: 0°C Remedy: Verify that ambient temperature is greater than 0°C; fix low

fwuHstUnderTempFault

temperature condition in the Host's location.

Page 89

Troubleshooting Alarms

Minor Alarms—Host Unit SFPs

Alarm: Optical RX High BER

Trap:

Alarm Code: AC13 Definition: High bit error rate (BER) detected by fiber optic receiver. Threshold: 0.00001 Remedy: Check/repair optical overdrive conditions (Unit Information > View Optical

Alarm: Optical Under Drive

Trap:

Alarm Code: AC17 Definition: SFP optical receive input power below specification. Threshold: Threshold for IR is -1 dBm, and for LR is -27 dBm Remedy: Check fiber optic cable for too much attenuation and/or dirty

fwuHstSERFOptRxBERFault

Ports). Ensure that fiber optic connections are clean. Check for kinks or sharp bends in the fiber optic cable; replace fiber optic cable if unable to correct any problems found.

fwuHstSERFOptUnderDriveFault

connections. Check SFP type (wavelength or IR/LR) being used; replace the SFP if it is the wrong type.

Minor Alarms—PRU/URU DARTs

The following alarms apply to DARTs installed in a Prism Remote Unit (PRU) or in a URH Remote Unit (URU).

Alarm: DART Temperature High

Trap:

Alarm Code: AC99 Definition: DART temperature above operating limit. Threshold: 85°C Remedy: Check the PRU/URU fans. Check the air flow around the PRU/URU.

fwuRmtDARTOverTempFault

Ensure that the PRU/URU door is closed and that the ambient temperature is less than 50°C. Check that the heatsink material on the PRU/URU DARTs has not been damaged. If the alarm persists, replace RF Module.

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Page 90

Alarm: DART Temperature Low

Trap:

Alarm Code: AC100 Definition: DART temperature below operating limit. Threshold: -40°C Remedy: Check ambient conditions; fix low temperature conditions in the

Alarm: Delay Out Of Range

Trap:

Alarm Code: AC96 Definition: PRU/URU delay settings outside the valid range. Remedy: Enter forward and reverse delay values (System Configuration > Configure

fwuRmtDARTLowTempFault

DART's location.

fwuRmtRangingFault

Delay) within the displayed range.

Minor Alarms—PRU/URU SeRF Modules

Alarms

The following alarms apply to SeRF modules installed in a Prism Remote Unit (PRU) or in a URH Remote Unit (URU).

Alarm: Fan Over Speed

Trap:

Alarm Code: AC76 Definition: Fans operating above expected RPM. Remedy: If alarm persists, then replace the Fan Module.

Alarm: Temperature Low

Trap:

Alarm Code: AC74 Definition: Temperature below operating limit. Threshold: Minus 40°C Remedy: Verify that ambient temperature is greater than -40°C; fix low

fwuRmtFanOverSpeedFault

fwuRmtUnderTempFault

temperature condition at the location of the PRU/URU.

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Troubleshooting Alarms

Minor Alarms—PRU/URU SFPs

The following alarms apply to SFPs installed in a Prism Remote Unit (PRU) or in a URH Remote Unit (URU).

Alarm: Optical RX High BER

Trap:

Alarm Code: AC81 Definition: High bit error rate (BER) detected by fiber optic receiver. Threshold: 0.00001 Remedy: Check/repair optical overdrive conditions (Unit Information > View Optical

Alarm: Optical Under Drive

Trap:

Alarm Code: AC85 Definition: SFP optical receive input power below specification. Threshold: Threshold for IR is -1 dBm, and for LR is -27 dBm Remedy: Check fiber optic cable for too much attenuation and/or dirty

Remedy: Check for any major alarms (Alarms > View Current Alarms). Follow the

fwuRmtSERFOptRxBERFault

Ports). Ensure that fiber optic connections are clean. Check for kinks or sharp bends in the fiber optic cable; replace fiber optic cable if unable to correct any problems found.

fwuRmtSERFOptUnderDriveFault

connections. Check SFP type (wavelength or IR/LR) being used; replace the SFP if it is the wrong type.

remedies for those alarms.

Minor Alarms—PRU or URU LPAs

The following alarms apply to LPAs installed in a Prism Remote Unit (PRU) or URH Remote Unit (URU).

Alarm: LPA Over Temperature

Trap:

Alarm Code: AC106 Definition: PRU/URU LPA above operating limit. Threshold: 89°C Remedy: Check ambient temperature. Fix any temperature problems in the

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fwuRmtLPAHighTempFault

area of the PRU/URU. Check the PRU/URU temperature. Replace fan if it is faulty and correct any air flow problems around the PRU/URU. Reset LPA. If the alarm persists, replace the RF Module.

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Contact Alarms—Host System Card

Alarm: Host Major Contact Alarm Output Active

Trap:

Alarm Code: AC41 Definition: User configurable Major Contact Alarm Output active. Remedy: Check for any major alarms (Alarms > View Current Alarms). Follow the

Alarm: Host Minor Contact Alarm Output Active

Trap:

Alarm Code: AC42 Definition: User configurable Minor Contact Alarm Output active. Remedy: Check for any minor alarms (Alarms > View Current Alarms). Follow the

Alarm: Host Contact Alarm Input 1

Trap:

fwuHstContactAlarmOutput1

remedies for those alarms.

fwuHstContactAlarmOutput2

remedies for those alarms.

fwuHstContactAlarmInput1

Alarms

Alarm Code: AC43 Definition: Host Contact Alarm Input #1 active. Alarm level is user configurable. Remedy: Check equipment connected to Host Contact Alarm Input 1, or check

contact polarity (that is, Normally Open or Normally Closed).

Alarm: Host Contact Alarm Input 2

Trap:

Alarm Code: AC44 Definition: Host Contact Alarm Input #2 active. Alarm level is user configurable. Remedy: Check equipment connected to Host Contact Alarm Input 2, or check

fwuHstContactAlarmInput2

contact polarity (that is, Normally Open or Normally Closed).

Contact Alarms—Remote Unit

The following alarms can apply to the Prism Remote Unit (PRU) or the URH Remote Unit (URU).

Alarm: Contact Alarm Input 1 Active

Trap:

fwuRemoteContactAlarmInput1

Alarm Code: AC65 Definition: Remote Unit (PRU/URU) Contact Alarm Input #1 active. Remedy: Check equipment connected to Remote Unit (PRU/URU) Contact

Alarm Input 1, or check contact polarity (i.e., Normally Open or Normally Closed).

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Troubleshooting Alarms

Alarm: Contact Alarm Input 2 Active

Trap:

fwuRemoteContactAlarmInput2

Alarm Code: AC66 Definition: Remote Unit (PRU/URU) Contact Alarm Input #2 active. Remedy: Check equipment connected to Remote Unit (PRU/URU) Contact

Alarm Input 2, or check contact polarity (i.e., Normally Open or Normally Closed).

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Page 94

USERS

Topics Page

Understanding FlexWave EMS User Accounts ...........................................................................204

Manage Users Page......... .............................. .. .. ........................................................... .. .. ....205

Add a New User .............................................................................................................205

Change a User’s Access Level...........................................................................................207

Change a User Password .................................................................................................208

Change Your Personal Password.............................................................................................210

Recovering a Password.........................................................................................................211

Delete a User ......................................................................................................................212

This section tells you how to manage users, passwords, and user access to a Prism

system.

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Understanding FlexWave EMS User Accounts

UNDERSTANDING FLEXWAVE EMS USER ACCOUNTS

The EMS provides security, which can be broadly classified as:

• User Authentication, which defines the way a user is identified prior to being allowed to log on to the EMS. User Authentication ensures that only known users have access by providing a method of identifying each user through a user ID and password.

• User Authorization, which involves managing the user’s privileges in the Prism network management infrastructure. Authorization is based on the concept of user access system configuration restrictions.

There are three user-access accounts that can be assigned by the admin:

• admin—the default user account that has unrestricted access to all EMS user accounts and management capabilities. To protect against unauthorized access to the Prism network, the user assigned the admin role should follow the process described in the password for the admin user account.

• Network Manager—has read and write access to all system functions except user account management.

“Change Your Personal Password” on page 210 to change

• Network User—has read only permissions into the system.

There are also two default user-access accounts for the Remote that cannot be deleted or changed:

• operator—is only supported on the Craft interface of a Remote, and provides Read Only access to most of the Prism Remote functions. However, the operator login can be only to change the Remote Capacity setting (see

“Set the Capacity

for a New Remote Unit RSI Board” on page 162).

• viewer—has Read Only rights for Prism and URH Remotes.

FlexWave EMS prevents a login in which the user enters an invalid User ID or password.

Table 24 lists the default user accounts and passwords.

Table 24. Default User Account Device Access

User Name Default Password

admin adc123

viewer viewer N/A Craft port

operator operator N/A Craft port

Port Access

Host Remote

Network and Craft ports

N/A

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Page 96

MANAGE USERS PAGE

The Manage Users page allows you to:

• “Add a New User” on page 205

• “Change a User’s Access Level” on page 207

• “Change a User Password” on page 208.

Add a New User

CAUTION! If Auto Complete (that is, remember username/password) is turned on in your web

browser, when you add a new user, the browser automatically fills in Prism user names and passwords with the saved information. To avoid this, disable Auto Complete in your browser.

1 To access the Manage Users page, in the System Menu bar, click Users > Manage

Users.

2 In the Manage Users page, click Add New User.

Users

3 Do the following in the Add New User page:

a In the Name box, enter a user

name, which must start with an alphabetical character, contain at least 5 characters (alphanumeric or underscore only), and contain no spaces.

b In the Password box, enter a

password specific to this user. The Password must contain at least 6 alphanumeric or special characters, and cannot be empty or contain spaces.

c In the Confirm Password box, enter the exact same password as you entered

in the Password box.

d In the Access Level menu, select the access level for this user. See

“Understanding FlexWave EMS User Accounts” on page 204.

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Manage Users Page

4 Click Add.

The following message displays, listing the new user by Name. Additionally, the Add New User fields are cleared so you can add other users as needed.

5 In the System Menu bar, click Users > Manage Users to see an updated list of

users.

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Page 98

Change a User’s Access Level

1 In the System Menu bar, click Users > Manage Users to see a list of users. 2 To change a user’s access, select the user in the Select column, which activates

the operational buttons.

Users

3 Click Change Access. 4 Verify that the name listed for Selected User is the user whose access level you

want to change.

5 In the Change Access Level page, use the Access Level menu to change the access

level for this user. For further information on access levels, see

“Understanding

FlexWave EMS User Accounts” on page 204.

6 Click Change Access.

The Access Level for <username> is changed successfully message displays.

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Manage Users Page

7 In the System Menu bar, click Users > Manage Users to see an updated list of

users.

At this time the operational buttons, with the exception of Add New User and Refresh, will be disabled, as no user is selected.

Change a User Password

NOTE: Only the admin user or a user with the Network Manager access level can change the

password of another user.

1 In the System Menu bar, click Users > Manage Users to see a list of users. 2 To change a user’s password, select the user in the Select column, which

activates the operational buttons.

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Page 100

3 Click Change Password. 4 In the Change Password page, do the following:

a Verify that the name listed

for Selected User is for the user whose password you want to change.

b In the New Password box,

enter a new password for this user. The Password must contain at least 6 alphanumeric or special characters, and cannot be empty or contain spaces.

c In the Confirm Password box,

enter the exact same password as you entered in the New Password box.

5 Click Change Password.

The Password changed successfully message displays.

Users