Adaptec 2000 Drive-Thru Timer System User Manual

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Fast Track 2+2/386

2000 Series

Drive-Thru Timer System

User Guide

R 02/02

PHASE RESEARCH

3500 W. Moore Avenue, Suite M

Santa Ana, CA 92704

(714) 850-1320 or Fax: (714) 850-1502

www.phaseresearch.com

email - fasttrack@phaseresearch.com

PHASE RESEARCH USER GUIDE

SET PARAMETERS WORKSHEETS

SET PARAMETERS WORKSHEET SAMPLE

Sheet 1

Store Header Store: Number:

Manager: Phone: Modem: City:

FAST BURGER

1234 JONES (123) 456-7889 (123) 456-7890 ANY TOWN

STOREHOURS

day of week: MON

OPEN - CLOSE Daypart SUN MON TUE WED THU FRI SAT

6:00AM 6:00AM 6:00AM 6:00AM 6:00AM 6:00AM 6:00AM

DAYPARTS Targets

ST ART - STOP

6:00AM

10:30AM

2 3

1:00PM

5:00PM

8:00PM

6 - Remote #4 7 - Remote #5 8 - Remote 80%

1:00AM

1:00AM time=

1:00AM

10:30AM

1:00PM

5:00PM

8:00PM

1:00AM

PRINTEROPTIO NS

RT DA WK MO

Hour

Shift Daily

Report@

Header

Remote Display

Remote #1 Remote #2 Remote #3

CLOSE + 00:15

ON ON

X X X X X

X X X

PEC AUTO

A WINDOW A TOTAL

OFF ON

SHIFTS

ST ART - STOP

6:00AM

4:00PM

3 4 -

4:00PM 1:00AM

SET PARAMETERS WORKSHEETS

Flash avg

DAILY

PHASE RESEARCH USER GUIDE

SET PARAMETERS WORK SHEET SAMPLE

Sheet 2

Target=

AMENU

BEEP ON ARRIVAL=

Time B P Time B P

A<= B<= C<= D<= F> FRepeat@ 30

Target=

:30 1 N

:45 2 N 1:00 3 N 1:30 4 N 1:30 2 N

A GREET

BEEP ON ARRIVAL=

Time B P Time B P

A<= B<= C<= D<= F> FRepeat@

Target=

:04 0 N

:07 0 N

:10 0 N

OFF

A WINDOW

BEEP ON ARRIVAL=

SEC

Targe t= BEEP ON ARRIVAL=

A<= B<= C<= D<= F> F Repeat @

Targe t= BEEP ON ARRIVAL=

A<= B<= C<= D<= F> F Repeat @

Targe t= BEEP ON ARRIVAL=

SEC

Time B P Time B P

A<= B<= C<= D<= F> FRepeat@ 30

Target= BEEP ON ARRIVAL=

:30 1 N

:45 2 N 1:00 3 N 1:30 4 N 1:30 2 N

SEC

A TOTAL

Time B P Time B P

A<= B<= C<= D<= F> FRepeat@

1:30 1 N 1:45 2 N 2:00 3 N 2:30 4 N 2:30 2 Y

SEC

SET PARAMETERS WORKSHEETS

A<= B<= C<= D<= F> F Repeat @

Targe t= BEEP ON ARRIVAL=

A<= B<= C<= D<= F> F Repeat @

SEC

PHASE RESEARCH USER GUIDE

SET PARAMETERS WORKSHEET

Store Header Store: Number: Manager: Ph one: Modem: City:

STORE HOURS

day of week:

PRINT ER OPTION S

Hour

OPEN - CLOSE Daypart SUN - Shift MON - Daily TUE WED - Report @ THU

FRI SAT -

Header PEC DAYPARTS Targets AUTO START - STOP

1 2

- Remote Display

3 - Remote #1 4 - Remote #2 5 - Remote #3 6 - Remote #4 7 - Remote #5 8 - Remote %

RT DA W K MO

CLOSE + time=

SHIFTS START - STOP

2 3 4 -

SET PARAMETERS WORKSHEETS

Flash avg

PHASE RESEARCH USER GUIDE

Target= Target= BEEP ON ARRIVAL= BEEP ON ARRIVAL=

Time B P Time B P

A<= A<= B<= B<= C<= C<= D<= D<= F> F> FRepeat@

SEC

F Repeat @

SEC

Target=

BEEP ON ARRIVAL= BEEP ON ARRIVAL=

Time B P Time B P

A<= A<= B<= B<= C<= C<= D<= D<= F> F> FRepeat@

Target=

SEC

F Repeat @

Target=

BEEP ON ARRIVAL= BEEP ON ARRIVAL=

Time B P Time B P

A<= A<= B<= B<= C<= C<= D<= D<= F> F> FRepeat@

SEC

F Repeat @

SEC

Target=

BEEP ON ARRIVAL= BEEP ON ARRIVAL=

Time B P Time B P

A<= A<= B<= B<= C<= C<= D<= D<= F> F> FRepeat@

SET PARAMETERS WORKSHEETS

SEC

F Repeat @

SEC

PHASE RESEARCH USER GUIDE

DAYPARTS AND SHIFTS RECORD

DATE: ________________________

Dayparts

Sun Mon Tue Wed Thur Fri Sat

start stop start stop start stop start stop start stop start stop start stop

Store opening time

1 2 3 4 5 6

Store opening time

Store

closing time

Store closing time

Shifts

Sun Mon Tue Wed Thur Fri Sat

start stop start stop start stop start stop start stop start stop start stop 1 2 3 4

NOTES:

Store closing time

SET PARAMETERS WORKSHEETS

PHASE RESEARCH USER GUIDE

1 INTRODUCTION............................................................................................................... 1-1

1-1 General ...................................................................................................................... 1-1

1-2 Elements of a Fast Track 2+2/386 2000 Series Timer ............................ 1-1

1-3 Features .................................................................................................................... 1-3

1-4 Using The Fast Track 2+2/386 2000 Series Timer.................................... 1-4

1-5 Using this Manual ................................................................................................. 1-5

2 OPERATION....................................................................................................................... 2-1

2-1 General ...................................................................................................................... 2-1

2-2 Principles of Operation....................................................................................... 2-1

2-2.1 Multiple Vehicles.............................................................................................. 2-4

2-3 Electrical Power..................................................................................................... 2-4

2-4 Remote Displays.................................................................................................... 2-5

2-5 LED Status Lights................................................................................................. 2-6

2-6 Keypad....................................................................................................................... 2-7

2-7 Thermal Printer ...................................................................................................... 2-9

3 SCREENS ..........................................................................................................................3-1

3-1 General ...................................................................................................................... 3-1

4 ACTIVITY SCREEN ........................................................................................................ 4-1

4-1 Activity....................................................................................................................... 4-1

5 VIEW CONFIGURATION S CREEN......................................................................... 5-1

5-1 View Configuration Screens............................................................................. 5-1

6 VIEW PERIODS SCREEN............................................................................................ 6-1

6-1 View Periods............................................................................................................ 6-1

7 VIEW TARGET TIMES SCREEN.............................................................................. 7-1

7-1 View Target Times ................................................................................................ 7-1

8MENUSCREEN................................................................................................................8-1

8-1 Menu .......................................................................................................................... 8-1

9 REMOVE CAR................................................................................................................... 9-1

9-1 Remove Car.............................................................................................................9-1

TABLE OF CONTENTS 1

Fast Track 2+2 and Fast Track 2+2/386

are trademarks of Phase Research

PHASE RESEARCH USER GUIDE

10 RESET LOOP .................................................................................................................. 10-1

10-1 Reset Loop............................................................................................................. 10-1

11 PRINT HEADER SCREEN......................................................................................... 11-1

11-1 Print Store Header .............................................................................................. 11-1

12 MANUAL REPORTS.................................................................................................... 12-1

12-1 Manual Reports.................................................................................................... 12-1

12-1.1 Daily, Weekly, and Monthly Reports ............................................................. 12-2

12-1.1.1 Daily Reports................................................................................ 12-3

12-1.1.2 Weekly Reports............................................................................. 12-6

12-1.1.3 Monthly Reports ........................................................................... 12-9

12-1.2 Hourly and Custom Reports ......................................................................... 12-12

12-1.3 Daypart and Shift Reports............................................................................. 12-14

12-1.3.1 Daypart Reports..........................................................................12-14

12-1.3.2 Shift Reports ............................................................................... 12-17

12-1.4 Year to Date Reports..................................................................................... 12-20

12-1.5 Car by Car Reports ....................................................................................... 12-22

12-1.5.1 Car by Car Reports by Station .................................................... 12-22

12-1.5.2 Car by Car Reports by Time and Date........................................ 12-24

13 PARAMETERS PROGRAMMING..........................................................................13-1

13-1 Parameters Programming................................................................................ 13-1

13-1.1 Assign Access Codes...................................................................................... 13-3

13-1.2 Time/Store Hours............................................................................................ 13-6

13-1.3 Store Heading ................................................................................................. 13-8

13-1.4 Set Dayparts.................................................................................................. 13-10

13-1.5 Set Shifts....................................................................................................... 13-12

13-1.6 Set Targets .................................................................................................... 13-14

13-1.7 Set Printer Options........................................................................................13-17

13-1.8 Set Remote Display Options......................................................................... 13-20

13-1.9 Set Remote Addressing................................................................................. 13-23

13-1.10Night Manager.............................................................................................. 13-24

13-1.10.1 Show Event Detail ...................................................................... 13-26

13-1.10.2 Show Event Counts..................................................................... 13-28

14 DIAGNOSTICS S CREENS ........................................................................................ 14-1

14-1 Diagnostics............................................................................................................ 14-1

15 RESET MEMORY........................................................................................................... 15-1

15-1 Reset Memory....................................................................................................... 15-1

PRINTER REPORT TAPES .............................................................................................. A1-1

DEFINITIONS OF TERMS.................................................................................................. A2-1

TABLE OF CONTENTS 2

PHASE RESEARCH USER GUIDE

TROUBLESHOOTING......................................................................................................... A3-1

SET PARAMETERS WORKSHEETS........................................................................... A4-1

INDEX.......................................................................................................................................... A5-1

TABLE OF CONTENTS 3

PHASE RESEARCH USER GUIDE

1-1 General

The Fast Track 2+2/386 2000 Series Timer (herein also referred to as the Timer) helps you operate a drive-thru store more efficiently and profitably by tracking the progress of customer vehicles through the ordering and delivery process. Management and staff can use this information in crucial ways:

# To analyze service time # To improve productivity # To set performance goals and incentives # To measure performance # To predict staffing requirements based on past experience

SECTION 1 - INTRODUCTION

# To compare shifts, seasons, and stores

1-2 Elements of a Fast Track 2+2/386 2000 Series Timer

A Timer consists of the following elements:

# A Main Console with:

H a Liquid Crystal Display (LCD) H Status Lights for monitoring eight stations H a Thermal Printer H a Keypad for controlling system operation

# Up to five large, LED Remote Displays that show time and give performance information

by flashing average times during non-active timing. These Displays use a series of audio beeps to indicate satisfaction of performance goals. A sixth LED Two-Color Remote Display is used as a Special Percentage Remote. It displays the percentage of cars that satisfies the A-grade target time on any selected event.

# Sensor data channels that detect vehicles in the drive-thru lanes. (Loops embedded in the

drive-thru pavement are a typical kind of vehicle sensor.)

# Communication sensor data channels that detect conversation between employees and

customers.

SECTION 1 - INTRODUCTION 1-1

PHASE RESEARCH

USER GUIDE

A fully functional system requires a customer-furnished Intercom, Menu Board Loop with Vehicle Detector and the Fast Track 2+2/386 2000 Series Timer. At a minimum, the Timer contains a Main Console and a Remote Display. The Main Console interfaces with the customer-furnished Intercom and V ehicle Detector, Window Loops, and from one to six Remote Displays.

The Timer can work with a single or double lane drive-thru restaurant. A typical fast food restaurant with two drive-thru lanes is pictured below: Side A is the primary drive-thru lane, with the driver seated closest to the cashier (WIN1) and service windows (WIN2). Side B is the secondary drive-thru lane, with the car passenger closest to the cashier and service windows. Each lane has a communications system (Intercom) and three Loops to detect cars. One Loop is locatedattheMenuBoard,anotheratWIN1,andathirdatWIN2onbothSideAandSideB. The Loops allow the Timer to detect when cars arrive and leave the Loop locations.

BSIDEMENU

BOARD

AND GREET

WIN1

WINDOW

LOOP

WIN2

WINDOW

LOOP

BOARD

LOOP

ASIDEMENU

BOARD

AND GREET

MENU BOARD LOOP

BSIDE

WIN1

ASIDE

WIN1

WINDOW

WIN1

OOP

EXIT

SIDE

WIN2

SIDE

WIN2

EXIT

WIN2

WINDOW

OOP

SECTION 1 - INTRODUCTION 1-2

PHASE RESEARCH USER GUIDE

1-3 Features

The Fast Track 2+2/386 2000 Series Timer helps you improve and maintain efficiency and profitability with the following features:

# Automatic operation that handles most of your routine requirements (For the most part,

your job is to replace printer paper and let the Timer do its job!)

# Indicator lights that let you see at a glance exactly where the cars are in your drive-thru

lanes

# Automatic operation that helps identify drive-thru problems and then lets you manually

correct them

# Data displays and printed reports that give you both summary and real-time information,

so you and your staff have instant performance feedback

# Automatic printing at scheduled intervals # Flexible reporting that allows you to analyze both current and historical drive-thru data,

so that you can compare past and present performance as well as the effects of product, staff, and policy changes

# Comprehensive reporting to help you determine how efficiently your staff serves your

customers, the percentage of vehicles meeting your performance goals and standards, and the performance of different shifts in relation to one another, as well as help you to predict staffing needs.

# Optional Settings allow custom setup (Contact Dealer).

H Time display can be set to seconds only or minutes and seconds (default setting). H Time display can be set for 12-hour AM and PM (default setting), or 24-hour Military

time.

H Daylight Savings Time can be set ON (default setting) or OFF. H Reporting period can be set for Monthly Reports (12 reports per year - default setting)

or 4-Week Reports (13 reports per year).

SECTION 1 - INTRODUCTION 1-3

PHASE RESEARCH USER GUIDE

1-4 Using The Fast Track 2+2/386 2000 Series Timer

You can select, group, and analyze any of the data the Timer collects, with the Timer providing both detail and summary reports showing how vehicles move through your drive-thru. Reports print automatically on a regular schedule.

When the Timer is installed, it is programmed to automatically display data and produce reports based on your store’s requirements. You view its various types of data on many different display screens, and the system allows you to modify its functions to fit your requirements.

As cars arrive and depart from your drive-thru stations, the Timer adds database event records that include date and time of day information for reporting and comparison. These include:

# Event records when your communications system is used to greet cars # Status records for events like application of power or entry of a security password # Exception records for unusual conditions

NOTE: TheTimer’s memory management should meet your needs. When its memory is full,

it deletes the oldest data as required to free space and then continues recording new data. If you have a legitimate reason for discarding all your historical data, select [RESET MEMORY] to display the Clear Memory screen.

You will use only a few of the Timer’s many features on a daily basis. A numeric password or Access Code – to protect your configuration from accidental changes – is required to use some of these features.

This manual will show you how to use these powerful tools.

SECTION 1 - INTRODUCTION 1-4

PHASE RESEARCH USER GUIDE

1-5 Using this Manual

This manual will familiarize you with all of the Timer’s functions and instruct you how to customize its behavior to meet your special or changing requirements. Simply look in the Table of Contents or Index for the section describing the feature. The manual also gives you step-by-step instructions on how to perform routine operations such as loading paper in the printer, resetting sensors, producing reports on demand, customizing automatic operation, and adjusting to changes in requirements.

You will find the following symbols and characters used throughout this manual:

ARROWS – Press the Up, Down, Left, and Right arrow keys appropriately, usually to move the cursor (a blinking underline character,) to a position on the screen. The position you have moved to is indicated by the cursor.

SQUARE BRACKETS AROUND TEXT (example: [MANUAL REPORTS]) – Use ARROW KEYS to move to the menu option line specified in the brackets.

<ENTER SELECT> – Angle brackets around a key means to press that key to select the option. This notation is used throughout this manual to indicate the actions you should take to get the results you want.

SECTION 1 - INTRODUCTION 1-5

PHASE RESEARCH

USER GUIDE

SECTION 2 - OPERATION

2-1 General

The Fast Track 2+2/386 2000 Series Timer operates automatically with a minimum of operator attention, updating the data on its Activity screen and Remote Displays, and printing regularly scheduled automatic reports.

2-2 Principles of Operation

A fully functional timer requires a customer furnished Intercom, Menu Board Loop with a Vehicle Detector,and the Timer.As a minimum, the Timermust include a Main Console and a Remote Display. The Main Console interfaces with the customer furnished Intercom and Vehicle Detector, Cashier Loop and Pick-Up Loop (Window Loops), a Remote Display, and a power source. Up to six Remote Displays may be connected to the Main Console.

A simple Fast Track 2+2/386 2000 Series Timer (for a single lane drive-thru) is pictured below:

KEY

NOTE: Though this example depicts a “typical,” simple system, the Fast Track 2+2/386 can

be configured for virtually any other drive-thru restaurant setup.

IN1

GREET

CANCEL

SIGNAL

EHICLE

PRESENCE

VEHICLE PRESENCE

AIN

ONSOLE

EMOTE ISPLAY

IN2

E C N

P E

L C

INTERCOM

SYSTEM

VEHICLE

DETECTOR

E C

SPEAKER

E R

P E

L C

I H

EXIT

Customer-furnished Menu Board

&IntercomEquipment Fast Track 2+2/386 Timer Equipment FlowLine

MENU BOARD LOOP

WIN1

INDOW

LOOP

WIN2 WINDOW LOOP

SECTION 2 - OPERATION 2-1

PHASE RESEARCH USER GUIDE

The Main Console’s interface with the customer-furnished Intercom and Vehicle Detector allows the Timer to detect a vehicle that has been greeted via Intercom upon arrival at the Menu Board. Window Loops allow the Timer to detect the car’s arrival at and departure from the cashier and service window and/or other detection points. For simplicity, the following sequence of events assumes that there are Loops at the Cashier Window and Pick-Up Window:

1. A vehicle arrives at the Menu Board where the Loop detects its presence. A VEHICLE PRESENCE SIGNAL is sent by the Vehicle Detector to the Main Console which starts the timing sequence.

2. An employee keys the Intercom microphone to greet the customer. The employee’s voice generates a GREET CANCEL signal that is sent to the Main Console which records the 1-2 time as the GREET time.

3. When the vehicle departs from the Menu Board deactivating the Menu Board Loop, the VEHICLE PRESENCE SIGNAL discontinues. The Main Console interprets the 1-3 time as the MENU time.

4. When the vehicle arrives at the Cashier Loop, a VEHICLE PRESENCE SIGNAL is sent to the Main Console. The Main Console interprets the 3-4 time as WAIT time.

5. When the vehicle departs from the cashier's window deactivating the Cashier Loop the VEHICLE PRESENCE SIGNAL discontinues. The Main Console interprets the 4-5 time as the Cashier time.

6. When the vehicle arrives at the Pick-Up Loop, a VEHICLE PRESENCE SIGNAL is sent to the Main Console. The Main Console interprets the 5-6 time as WAIT time.

7. When the vehicle departs from the pick-up window, deactivating the Pick-Up Loop, the VEHICLE PRESENCE SIGNAL discontinues. The Main Console interprets the 6-7 time as PickUp time. Additionally the Main Console interprets the 1-7 time as this customer's total Line Time.

SECTION 2 - OPERATION 2-2

PHASE RESEARCH

USER GUIDE

EVENT 1

EVENT 2

EVENT 3

EVENT 4

EVENT 5

Arrival of vehicle a t

Menu Board

Loop

Employee keys microphone

to greet customer

Vehicle departs from

Menu Board Loop

Vehicle arrives at

Cashier Loop

Vehicle departs from

Cashier Loop

Generates VEHICLE PRESENCE signal

Generates GREET CANCEL signal

Discontinues VEHICLE PRESENCE signal

Generates VEHICLE PRESENCE signal

Discontinues VEHICLE PRESENCE signal

EVENT 6

EVENT 7

Elapsed Time

GREET

17 1

3 3456

*NOTE:

Full Line Tim eincludes the wait time between 3 - 4 and 5 - 6

Vehicle arrives

at Pick-Up Loop

Vehicle departs from

Pick-Up Loop

ASHIER

WINDOW

WAIT*

LINE TIME

Generates VEHICLE PRESENCE signal

Discontinues VEHICLE PRESENCE signal

ICK-UP

645

WINDOW

AIT*

SECTION 2 - OPERATION 2-3

PHASE RESEARCH USER GUIDE

2-2.1 Multi ple Vehicles

The Timer is capable of keeping track of up to 16 vehicles moving simultaneously through each drive-thru lane. The Timer can track the progress of each vehicle independently , accurately noting when each car moves onto or off a vehicle detection zone.

2-3 Electrical Power

The Timer’s electrical power, supplied by an external transformer, is always left on. The transformer is connected by a power cord to a 110 VAC power outlet.

WHEN POWER RETURNS AFTER ANY INTERRUPTION,

THE FAST TRACK 2+2/386 2000 SERIES TIMER TESTS ITSELF, ITS THERMAL PRINTER,

When power is applied, the Remote Display(s) powers on and shows its numerical address. The Remote Display(s) then shows digits counting down from 9 to 0 and beeps during the process, allowing you to verify that the Display(s) is working properly. Each Remote Display then resumes displaying the elapsed times and average times for its assigned event.

AND ANY ATTACHED REMOTE DISPLAYS.

The printer prints reports for the power reset and is then available again for reporting. The Timer next displays the Activity screen and begins acquiring data, producing scheduled reports automatically at the appointed times.

SECTION 2 - OPERATION 2-4

PHASE RESEARCH

USER GUIDE

2-4 Remote Displays

The Remote Displays are 5-by-9 inch modules with three illuminated digits visible on both sides. The Displays show minutes and seconds to document the time each car spends during key steps in the ordering and sales process. (When no cars are in the drive-thru, the Displays show the average vehicle times during the shift or other appropriate time period.)

BEEP VOLUME

SECTION 2 - OPERATION

IGNAL

INPUT/OUTPUT

CONNECTORS

One to Five Remote Displays May be Programmed to:

# Show the elapsed time for a selected event in progress. See “Set Remote Display Options”

on page 13-20.

# Show the average event time for a selected time period (indicated by flashing mode). See

“Set Remote Display Options” on page 13-20.

# Show the same information on more than one Display (example: one Remote for your

cashier and customers, and another for your cooks). See “Set Remote Display Options” on page 13-20.

# Communicate information through audible beeps (example: a car arrives at a station). The

beep volume can be adjusted up or down as desired. See “Set Targets” on page 13-14.

The Sixth Remote Display is a Two-ColorSpecial Percentage Remote that may be Programmed to:

# Show the percentage of cars that satisfy the A-grade target time on any selected event. See

“Set Remote Display Options” on page 13-20.

SECTION 2 - OPERATION 2-5

PHASE RESEARCH

USER GUIDE

2-5 LED Status Lights

The eight LED Status Lights on the Main Console show how customers are moving through your drive-thru system. Labeled L1 through L8, these lights are activated when their corresponding stations are active or occupied.

The pattern of the L1...L8 indicator lights on the Console lets you see at a glance where the cars are in your drive-thru lanes. They also help you make sure that the Timer and its sensors are working together properly.

Below is an example of what the LED Status Lights might indicate in a store with two drivethru lanes (“A” and “B”) and four monitored stations in each lane.

SECTION 2 - OPERATION

MAIN MENU

DISPLAY MODE

KEYBOARD MODE

ENTER

DISPLAY

SELECT

VIEW

TARGET

PERIODS

TIMES

CLEAR

L1 TO L8 layout.wmf

A/B/ A+B

Vehicle

Presentat A

SideMENU

Board

L5 BSIDEMENUBOARD

L6 BSIDEGREET

Customer

being Greeted at

Aside

Menu Board

ote:L5 - L8indicate presence/greeting for B side lane of a

ual lane Drive-Thru (e.g. L8indicates a vehiclepresentat B

side Win2)

Vehicle

Present at A

Side Win1 (Cashier)

Vehicle

Present at A

Side Win2

(Service)

EXIT

BSIDE CASHIER WINDOW

ASIDE

MENUBOARD

ASIDEGREET

ASIDE CASHIER WINDOW

SIDE

ICK-UP

WINDOW

SIDE

ICK-UP

WINDOW

EXIT

SECTION 2 - OPERATION 2-6

PHASE RESEARCH USER GUIDE

2-6 Keypad

The Keypad is your entry to the Timer’s many features and options, allowing you to access the Timer’s numerous screens and customize its reports and features.

The keys and their basic functions are described below:

SECTION 2 - OPERATION

Returns to the previous screen. Repeatedly pressing this key returns to the Activity screen.

Selects a menu option. Also used to move to the next screen in a sequence and for confirming selections.

Prints a copy of the display screen.

Clears settings during programming. Also used to stop printing process, as well as advancing the printer tape by one line.

Move the cursor. The cursor is a blinking underline option for data entry fields.

Used for changing settings on the Timer’s screens.

Displays the dayparts and shifts settings.

Displays one event showing the percentage of service times meeting performance goals.

Toggles displays to show data from different drive-thru lanes.

Used for screens requiring alphanumeric data entry. Moves cursor in <Keyboard Mode>.

Returns keyboard to standard behavior.

EACH KEY PERFORMS SPECIAL FUNCTIONS DEPENDING ON THE SCREEN DISPLAYED.

NOT ALL KEYS ARE ACTIVE WITH ALL SCREENS.

SECTION 2 - OPERATION 2-7

PHASE RESEARCH

USER GUIDE

Pressing <KEYBOARD MODE> makes the keys with pink triangles act as a telephone-style Keypad, allowing you to enter characters and digits. Press the appropriate key from 0 through 9 one or more times to select the character you want to enter. Repeatedly pressing the keys cycles through four alphanumeric characters, including the number in the pink triangle. For example, the “2” key can be used to cycle through the characters “ABC2” (see below). After cycling to the desired character, press <KEYBOARD MODE> to move to the next typing position to the right. If you need to move left, up, or down on the screen, use the arrow keys after pressing <DISPLAY MODE>.

MAIN MENU

DISPLAY MODE

KEYBOARD MODE

ENTER SELECT

ABC

DEF

GHI JKL MNO

PRS TUV

CLEAR

/B/

A+B

NOTE: LETTER DESIGNATIONS ARE FOR REFERENCE ONLY.

LETTERS DO NOT APPEAR ON KEYS.

SECTION 2 - OPERATION 2-8

PHASE RESEARCH

USER GUIDE

2-7 Thermal Printer

The Thermal Printer prints reports and logs significant events that occur during the Timer’s operation, both automatically as scheduled and manually as desired.

The printer uses special thermal paper tape, designed to print only on the side facing out on the roll. The serrated edge of the paper exit slot helps you to neatly tear off reports.

When the paper tape’s edges begin to turn pink, it is time to load a new roll. To do so:

IMPORTANT:

POINT

OPERATOR-CAUSED DAMAGE TO THE PRINTER OR MISUSE WILL VOID THE WARRANTY. TAKE CARE WHEN REMOVING PAPER JAMS, LOADING PAPER, ETC., TO FOLLOW ALL DIRECTIONS (BELOW) TO AVOID MISUSE OR OTHERWISE HARM THE PRINTER.

SECTION 2 - OPERATION

PAPERROLL HOLDER

OADINGPROCEDURE

Openprinter door.

Placeroll in holder so that printed instructions

faceyouupsidedown. Cut paper so that it comes to a pointas shown.

CUT PAPER - DO NOT FOLD

PRINTER RESET BUTTON

Insertpoint of paperinto top of printer until pointcomes through f ront.

Carefullypull point ofpaper directly toward top of unit untilabout 6 i nches is fed through.

Feedpaper completely through printerdoor and close andsecure door.

IF PAPER JAMS:

Carefullycut paper where it enters printer.

Taking care not to put stresson printerparts, pullremaining paper fromfront of printer. Pull Toward top of unit.

USEANY DEVICE(SCISSORS,

DO NOT

SCREWDRIVER,POINTED OBJECT)TO REMOVEPAPER.

Reset printer by pressingthe PRINTER RESETBUTTON. Printhead will cycle back and f orth.

Repeatthe loading procedure.

O RESET PRINTER:

heprinter has a safety shutofffeature to

protectthe printer fromheat damage. Reset printer by pressingthe PRINTER

RESETBUTTON. Printhead will cycle back and f orth.

SECTION 2 - OPERATION 2-9

PHASE RESEARCH USER GUIDE

THIS PAGE IS INTENTIONALLY LEFT BLANK

SECTION 2 - OPERATION 2-10

PHASE RESEARCH USER GUIDE

3-1 General

This section describes the Fast Track 2+2/386 2000 Series Timer’s screens: how you can display them and use the Keypad to customize the Timer ,as well as analyze the data it collects and stores. Once you learn how to use a few of the screens, it will be easy for you to use all the others.

THE MENU SCREEN – YOUR GATEWAY TO THE FAST TRACK 2+2/386 2000 SERIES

TIMER’S POWERFUL CUSTOMIZATION AND REPORTING FEATURES

When the Timer was installed, it was configured to display the Activity screen and operate automatically, producing the displays and automatic reports that your installer programmed. But you can also use the Keypad to access the Menu screen and many other screens from the Activity screen.

Each Fast Track 2+2/386 2000 Series Timer screen is briefly summarized below:

SECTION 3 - SCREENS

ACTIVITY SCREEN “Home Base” for the Timer’s operation

VIEW PERIODS Shows current daypart and shift settings

VIEW TARGET TIMES Use to view goals and employee performance

MENU “Gateway” to the Timer’s powerful features

REMOVE CAR

ESET LOOP Use to manually reset Loops

RINT HEADER Prints headings or titles on printer reports

Use to manually clear event timers for a car that has left drive-thru

MANUAL REPORTS Entry to the manual or customized reporting system

ET PARAMETERS Use to customize the Timer to adapt to changing needs

DIAGNOSTICS Use to view the number of events and Pullouts

ESET MEMORY Erases all historical event data

SECTION 3 - SCREENS 3-1

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Each screen is described in much greater detail in the following sections, with step-by-step instructions on how to access and use each screen.

As you follow the instructions to display these screens, keep in mind that:

H The starting point is the Activity screen (See “Activity” on page 4-1). H Some screens and actions require a password. H Some screens are accessed from menu screens, from which you select an option that

takes you to another screen.

NOTE: In addition, the screens on the following pages are based on a standard default. Your

screens may vary somewhat depending on your particular configuration.

SECTION 3 - SCREENS 3-2

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4-1 Activity

The Activity screen is your “Home Base” for system operation.

SECTION 4 - ACTIVITY SCREEN

11:00 AM MON FEB 23 DYPT 10:30AM-2:00PM SHFT 6:00AM-4:00PM A SIDE NOW AVG MENU :04 :33 GREET :04 :05 WIN1 :15 :22 WIN2 LINE 1:33 1:45

DAILY CARS IN LANE = 4 TOTAL CARS = 150 PULL OUTS = 1

:28 :39

IMPORTANT: YOUR SCREENS MAY VARY SOMEWHAT DEPENDING ON YOUR

PARTICULAR CONFIGURATION.

1. Press one or more times to open Activity screen, OR Activity screen is automatically displayed after a period of keyboard inactivity.

(You may have passed through more than one screen to reach a particular Fast Track 2+2/386 2000 Series Timer screen. Each time you press <MAIN MENU>, the Timer moves one step back in this screen sequence, finally arriving at the Activity screen.)

The Activity screen contains the following summary of your drive-thru operation. It is updated in real time as cars move through your facility:

# Time, day, and date # The current daypart (DYPT) # The current shift (SHFT) # The drive-thru lane being viewed (A SIDE or B SIDE)

SECTION 4 - ACTIVITY SCREEN 4-1

PHASE RESEARCH USER GUIDE

# An event list with current car times and average car times # The time period for averages and totals # Number of cars now in the selected drive-thru lane (CARS IN LANE) # Total number of cars passing through the selected lane during the time period # Total number of Pullouts from the selected lane during the time period

Use the Keypad to access other data screens and the Menu. The function of the individual keys depends on the particular screen displayed and the configuration options selected at the time:

Press to access the Menu screen (from here you can toggle between the Menu screen and the Activity screen). Also, use the Menu screen to return to the

screen displayed immediately before the current screen.

Press to switch the screen view between “A SIDE” and “B SIDE” data.

Press to view the daypart settings and shift settings.

Press to view target settings and compare actual performance to target goals.

Press to print the current screen display. This is applicable to all screens.

After using the Keypad to access the Timer’s many other features and options, you can return to the Activity screen and resume automatic operation.

SECTION 4 - ACTIVITY SCREEN 4-2

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SECTION 5 - VIEW CONFIGURATION SCREEN

5-1 View Configuration Screens

From ACTIVITY Screen (see “ACTIVITY SCREEN” on page 4-1):

1. Press to open Menu screen.

2. Press to move cursor to [DRIVE-THRU CONFIG].

3. Press to view the Main and Alternate Configurations.

11:00 AM MON FEB 23 *MAIN**CONFIG**MAIN*

DRIVEOFF = 40 DRIVEOFF = 15 DSPPRD = DAILY *MORE*

**ALT**CONFIG**ALT**

DRIVEOFF = 40 DRIVEOFF = 15 DSPPRD = DAILY *MORE*

ALT/ENABLE = OFF

max min

NOTE: Not all Timers use the Alternate Configuration feature. By default, Alternate

Configurationisnotconfigured for use. You will be able to view the Alternate Configuration, but you must contact a technician or Phase Research customer service specialist to use it.

4. Press to scroll through the Configuration screens.

SECTION 5 - VIEW CONFIGURATION SCREEN 5-1

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NOTE: The Alternate Configuration feature is used only when your drive-thru

operation changes during the day. For example, if your store includes two windows, one of which is used only when busy,there is no reason to time that window when it is not in use. Therefore, Alt Config allows you to disable the unusedwindow.Thishelps to keep informationconsistent with your changing drive-thru operation. This feature can also be used in other scenarios. To use Alt Config, contact your local technician or call Phase Research customer service.

SECTION 5 - VIEW CONFIGURATION SCREEN 5-2

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SECTION 6 - VIEW PERIODS SCREEN

6-1 View Periods

This is a view-only screen that shows the current daypart and shift settings. The actual programming is set on another screen (see “PARAMETERS PROGRAMMING” on page 13-1).

From ACTIVITY Screen (see “ACTIVITY SCREEN” on page 4-1):

1. Press .

11:00 AM MON FEB 23

DAYPARTS 1= 6:00AM-10:30AM 2=10:30AM- 1:00PM 3= 1:00PM- 4:30PM 4= 4:30PM- 8:00PM 5= 8:00PM-12:00AM 6 7 8

SHIFTS 1= 6:00AM- 4:00PM 2= 4:00PM-12:00AM 3 4

Reminder: Press toreturntotheActivityscreen.

SECTION 6 - VIEW PERIODS SCREEN 6-1

PHASE RESEARCH USER GUIDE

SECTION 7 - VIEW TARGET TIMES SCREEN

7-1 View T arget Times

This screen shows the grading criteria and grades achieved for different target events.

From ACTIVITY Screen (see “ACTIVITY SCREEN” on page 4-1):

1. Press . You are now in the View Target Times screen.

11:00 AM MON FEB 23

VIEW = DAILY

TARGET= TOTAL

TIME #CARS A= :30 75 50% B=1:00 15 10% C=1:30 30 20% D=2:00 15 10% F=>D 15 10%

<+OR->SCROLLS EVENT <MAIN MENU> TO EXIT

2. Press or to scroll through the available target events (as displayed on the field beginning, TARGET=) to see how your drive-thru lanes and their stations are

performing.

Reminder: Press toreturntotheActivityscreen.

This is a view-only display, showing data recorded only up to the time the screen was entered. The actual criteria used to grade the target events are set on another screen. (See Section 13-1.6 on page 13-14.)

SECTION 7 - VIEW TARGET TIMES SCREEN 7-1

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8-1 Menu

The Menu screen displays information about your Fast Track 2+2/386 system, including menu options and instructions for accessing features.

SECTION 8 - MENU SCREEN

TIMER SERIES NUMBER

MODEL CONFIGURATION

11:00 AM MON FEB 23 FT2+2/386 VER220 FT1003 SN#123456

MENU REMOVE CAR FROM LANE RESET LOOP PRINT HEADER MANUAL REPORTS SET PARAMETERS DRIVE-THRU CONFIG DIAGNOSTICS RESET MEMORY

<ARROWS> TO MOVE <ENTER> TO SELECT <MAIN MENU> TO EXIT

IMAGE VERSION

SERIAL NUMBER

IMPORTANT: YOUR SCREENS MAY VARY SOMEWHAT DEPENDING ON YOUR

PARTICULAR CONFIGURATION.

From ACTIVITY Screen (see “ACTIVITY SCREEN” on page 4-1):

1. Press .

A blinking underline (cursor) shows the currently selected menu line.

SECTION 8 - MENU SCREEN 8-1

PHASE RESEARCH USER GUIDE

The available menu option lines as listed below are described in more detail in the sections noted:

# [REMOVE CAR FROM LANE] Section 9 # [RESET LOOP] Section 10 # [PRINT HEADER] Section 11 # [MANUAL REPORTS] Section 12 # [SET P ARAMETERS] Section 13 # [DIAGNOSTICS] Section 14 # [RESET MEMORY] Section 15

SECTION 8 - MENU SCREEN 8-2

PHASE RESEARCH USER GUIDE

SECTION 9 - REMOVE CAR

9-1 Remove Car

THIS FEATURE REQUIRES AN ACCESS CODE FOR ENTRY

The Remove Car screen lets you manually synchronize the Fast Track 2+2/386 2000 Series Timer. You will rarely need this option, however, as the Timer normally synchronizes itself.

From MENU Screen (see “MENU SCREEN” on page 8-1). The cursor is on [Remove Car From Lane] :

1. Press . You are prompted to enter an Access Code.

2. Enter your six-digit Access Code. You are now in the Remove Car screen.

11:00 AM MON FEB 23

REMOVE CAR FROM LANE

LINE A CARS = 0

<ARROWS> TO MOVE <ENTER> TO SELECT <MAIN MENU> TO EXIT

3. Press to move to the station you want to adjust.

4. Press . The car count is now decreased by one (to the right of the = sign).

SECTION 9 - REMOVE CAR 9-1

PHASE RESEARCH USER GUIDE

THIS PAGE IS INTENTIONALLY LEFT BLANK

SECTION 9 - REMOVE CAR 9-2

PHASE RESEARCH USER GUIDE

SECTION 10 - RESET LOOP

10-1 Reset Loop

THIS FEATURE REQUIRES AN ACCESS CODE FOR ENTRY

This screen lets you manually reset an internal Fast Track 2+2/386 2000 Series Timer Loop Detector that failed to reset when the last car left. This action should rarely be required.

NOTE: ResetLoop feature should only be used when an L light is on and there is no car on a

particular detection point. Example: L4 is on, the Timer is running, but no cars are in thedrive-thrulane(s).Generally,L1andL2 be reset from the Fast Track Timer.

From MENU Screen (see “MENU SCREEN” on page 8-1):

– when used for Menu and Greet – cannot

1. Press to move cursor to [RESET LOOP].

2. Press . You are prompted to enter an Access Code.

3. Enter your six-digit Access Code. You are now in the Reset Loop screen.

11:00 AM MON FEB 23

RESET LOOP FOR:

L1/A/MENU / L2/A/GREET / L3/A/WIN1 / L4/A/WIN2 /

<ARROWS> TO MOVE <ENTER> TO SELECT <MAINMENU> TO EXIT

SECTION 10 - RESET LOOP 10-1

PHASE RESEARCH USER GUIDE

4. Press to move to the station you want to adjust.

5. Press to reset the selected loop and turn off its loop light on the Main Console. (Only Loop Detectors internal to the Timer can be reset.)

SECTION 10 - RESET LOOP 10-2

PHASE RESEARCH USER GUIDE

SECTION 11 - PRINT HEADER SCREEN

1 1-1 Print Store Header

The [PRINT HEADER] function enables your Fast Track 2+2/386 2000 Series Timer to print the Store Header information. (The Menu will remain displayed during printing.)

From MENU Screen (see “MENU SCREEN” on page 8-1):

1. Press to move cursor down to [PRINT HEADER].

2. Press . The printer now generates a Store Header (see example following).

Customize the Print Header format above with your particular store’s Header information using the [MAIN MENU][SET PARAMETERS][HEADING] screen (see “Store Heading” on page 13-8). The Print Header report is useful for labeling a report tape in a multiple store operation, distinguishing it from reports produced at other stores.

SECTION 11 - PRINT HEADER SCREEN 11-1

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SECTION 12 - MANUAL REPORTS

12-1 Manual Reports

The Manual Reports screen is your entry to the manual reporting system. It allows you to request a report based on a selected portion of the historical data gathered by the Fast Track 2+2/386 2000 Series Timer.

From MENU Screen:

1. Press to move cursor to [MANUAL REPORTS].

2. Press . You are now in the Manual Reports screen.

11:00 AM MON FEB 23

REPORTS

HOURLY DAYPARTS SHIFTS DAILY WEEKLY MONTHLY YTD (YEAR-TO-DATE) CUSTOM CAR BY CAR

<ARROWS> TO MOVE <ENTER> TO SELECT <MAIN MENU> TO EXIT

3. Press to move to the desired report type.

4. Press to view the desired report. The following pages of this section provide instructions to set up, view and/or print the various individual Manual Reports listed

on the main screen above.

SECTION 12 - MANUAL REPORTS 12-1

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NOTE: A Manual Report can provide the answer to almost any kind of question you might

ask about your data. Use a Manual Report to see how your store is meeting performance standards, to compare shifts or time periods, and for many other useful purposes. Defining and producing a Manual Report is easy and becomes very natural with some practice. The information the Timer needs to produce reports is entered using a short sequence of one, two, or three screens.

Produce Manual Reports on your Main Console display screen or on the Thermal Printer. You can also generate a screen report and then use the <PRINT DISPLAY> key to print a copy of the screen. (If you should need to stop printing of a report or series of reports, press the <CLEAR> key.)

The various types of report screens that you can select follow:

12-1.1 Daily, Weekly ,and Monthly Reports

These screens let you set reporting for one or more daily, weekly, or monthly time periods. The Daily, Weekly, and Monthly screens are very similar except for the time period differ-

ences. You can select the current period and/or one or more of the seven most recent periods. Alternatively, you can select every period within a range of dates that you specify. This lets you access all of the historical data stored in the Timer. In either case, individual reports will be produced for each specified period. If your report includes multiple time periods, one report will be produced for each period. The screen rows correspond to time periods for which data will be reported. You select reporting for one of these periods by using <ARROWS> to move to the corresponding row and then using the <+> or <-> key to toggle reporting for the period on or off.

SECTION 12 - MANUAL REPORTS 12-2

PHASE RESEARCH USER GUIDE

12-1.1.1 Daily Reports

From MANUAL REPORTS Screen (see “MANUAL REPORTS” on page 12-1):

1. Press to move cursor to [DAILY].

2. Press . You are now in the Daily Reports screen.

3. Press to move cursor to the desired day(s).

4. Press toselect or to deselect a specific day (you may select one or more days). An X appears to the right of each row selected for reporting.

11:00 AM MON FEB 23

DAILY FEB 23 X FEB 22 X FEB 21 FEB 20 FEB 19 FEB 18 FEB 17 FEB 16 DAILY

<ARROWS> TO MOVE <+OR-> TO SELECT <ENTER> TO CONTINUE <MAIN MENU> TO EXIT

NOTE: Ifyou select [DAILY]instead of a specific day (or days), any individual days

you may have also selected will be deselected automatically.

5. Press when selection is complete. You are now in the Report Format selection screen.

SECTION 12 - MANUAL REPORTS 12-3

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The Report Format Selection screen lets you pick the starting and ending dates of a time range for which Daily Reports will be produced.

11:00 AM MON FEB 23

DAILY REPORTS

FROM - DATE -TO FEB/21/01<>FEB/23/01

REPORT BY AVERAGE

VIEW<>PRINT

REPORT BY PERIOD

VIEW<>PRINT

<ARROWS> TO MOVE <ENTER> TO CONTINUE <MAIN MENU> TO EXIT

NOTE: If you have selected individual periods, the FROM and TO dates are fixed based on

the earliest and latest periods you chose.

6. Press to move the cursor to the FROM or TO fields, to the month, date and/or year field(s) requiring adjustment.

7. Press to adjust the month, date and/or year. The Timer knows the date range associated with your data and protects you from requesting reports outside this

range.

8. Press to move the cursor to [VIEW] or [PRINT] in order to send the report to either the display or the printer. Selecting the [VIEW] or [PRINT] option

below the REPORT BY AVERAGE field will produce a single report that averages all the selected data. (For example, selecting REPORT BY AVERAGE for a Daily Report for which you have selected three particular days will produce a single report combining and averaging the data for the three daily time periods.) The REPORT BY PERIOD [VIEW] or [PRINT] selection will produce individual report sections for each period. The Header for each report section indicates which dates are included in the section.

SECTION 12 - MANUAL REPORTS 12-4

PHASE RESEARCH USER GUIDE

9. Press to produce the selected screen or printer report. The Timer will display

SEARCHING and/or PROCESSING for up to several seconds before the report is displayed or printed.

10. Press when viewing a screen report to display the corresponding grading

report. This screen shows counts and percentages of cars that meet the criteria for each letter grade.

(If you then need a printed copy of the grading report, press .)

11. Press to scroll through reports that have too many lines to fit on the screen.

12. Press to cycle through individual period reports when viewing reports

for more than one period.

SECTION 12 - MANUAL REPORTS 12-5

PHASE RESEARCH USER GUIDE

12-1.1.2 WeeklyReports

From MANUAL REPORTS Screen (see “MANUAL REPORTS” on page 12-1):

1. Press to move cursor to [WEEKLY].

2. Press . You are now in the Weekly Reports screen.

3. Press to move cursor to the desired week(s).

4. Press to select or to deselect a specific week (you may select one or more weeks). An X appears to the right of each row selected for reporting.

NOTE: Ifyou select [WEEKLY] instead ofaspecific week (or weeks), any individual

weeks you may have also selected will be deselected automatically.

11:00 AM MON FEB 23

WEEKLY FEB 21 X FEB 14 X FEB 7 JAN JAN 24 JAN 17 JAN 10 JAN 3 WEEKLY

<ARROWS> TO MOVE <+OR-> TO SELECT <ENTER> TO CONTINUE <MAIN MENU> TO EXIT

NOTE: The days shown on the screen are the first days of the most current seven

business weeks as programmed in Set Parameters for a specific Timer.

5. Press when selection is complete. You are now in the Report Format selection screen.

SECTION 12 - MANUAL REPORTS 12-6

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The Report Format Selection screen lets you pick the starting and ending dates of a time range for which Weekly Reports will be produced.

11:00 AM MON FEB 23

WEEKLY REPORTS

FROM - DATE -TO FEB/21/01<>FEB/23/01

REPORT BY AVERAGE

VIEW<>PRINT

REPORT BY PERIOD

VIEW<>PRINT

<ARROWS> TO MOVE <ENTER> TO CONTINUE <MAIN MENU> TO EXIT

NOTE: If you have selected individual periods, the FROM and TO dates are fixed based on

the earliest and latest periods you chose.

6. Press to move the cursor to the FROM or TO fields, to the

month, date and/or year field(s) requiring adjustment.

7. Press to adjust the month, date and/or year. The Timer knows the date

range associated with your data and protects you from requesting reports outside this range.

8. Press to move the cursor to [VIEW] or [PRINT] in order to send the

report to either the display or the printer. Selecting the [VIEW] or [PRINT] option below the REPORT BY AVERAGE field will produce a single report that averages all the selected data. (For example, selecting REPORT BY AVERAGE for a Weekly Report for which you have selected three particular weeks will produce a single report combining and averaging the data for the three weekly time periods.) The REPORT BY PERIOD [VIEW] or [PRINT] selection will produce individual report sections for each period. The Header for each report section indicates which dates are included in the section.

SECTION 12 - MANUAL REPORTS 12-7

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9. Press to produce the selected screen or printer report. The Timer will display SEARCHING and/or PROCESSING for up to several seconds before the report is displayed or printed.

10. Press when viewing a screen report to display the corresponding grading report. This screen shows counts and percentages of cars that meet the criteria for each

letter grade.

(If you then need a printed copy of the grading report, press .)

11. Press to scroll through reports that have too many lines to fit on the screen.

12. Press to cycle through individual period reports when viewing reports for more than one period.

SECTION 12 - MANUAL REPORTS 12-8

PHASE RESEARCH USER GUIDE

12-1.1.3 Monthly Reports

From MANUAL REPORTS Screen (see “MANUAL REPORTS” on page 12-1):

1. Press to move cursor to [MONTHLY].

2. Press . You are now in the Monthly Reports screen.

3. Press to move cursor to the desired month(s).

4. Press to select or to deselect a specific month (you may select one or

more months). An X appears to the right of each row selected for reporting. NOTE: If you select [MONTHLY] instead of a specific month (or months), any

individual months you may have also selected will be deselected automatically.

11:00 AM MON FEB 23

MONTHLY FEB 2001 X JAN 2001 X DEC 2000 NOV 2000 OCT 2000 SEP 2000 AUG 2000 JUL 2000 MONTHLY

<ARROWS> TO MOVE <+OR-> TO SELECT <ENTER> TO CONTINUE <MAIN MENU> TO EXIT

5. Press when selection is complete. You are now in the Report Format selection screen.

SECTION 12 - MANUAL REPORTS 12-9

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The Report Format Selection screen lets you pick the starting and ending dates of a time range for which Monthly Reports will be produced.

11:00 AM MON FEB 23

MONTHLY REPORTS

FROM - DATE -TO FEB/21/01<>FEB/23/01

REPORT BY AVERAGE

VIEW<>PRINT

REPORT BY PERIOD

VIEW<>PRINT

<ARROWS> TO MOVE <ENTER> TO CONTINUE <MAIN MENU> TO EXIT

NOTE: If you have selected individual periods, the FROM and TO dates are fixed based on

the earliest and latest periods you chose.

6. Press to move the cursor to the FROM or TO fields, to the month, date and/or year field(s) requiring adjustment.

7. Press to adjust the month, date and/or year. The Timer knows the date range associated with your data and protects you from requesting reports outside this range.

8. Press to move the cursor to [VIEW] or [PRINT] in order to send the report to either the display or the printer. Selecting the [VIEW] or [PRINT] option below the REPORT BY AVERAGE field will produce a single report that averages all the selected data. (For example, selecting REPORT BY AVERAGE for a Monthly

Report for which you have selected three particular months will produce a single report combining and averaging the data for the three monthly time periods.)The REPORT BY PERIOD [VIEW] or [PRINT] selection will produce individual report sections for each period. The Header for each report section indicates which dates are included in the section.

SECTION 12 - MANUAL REPORTS 12-10

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9. Press to produce the selected screen or printer report. The Timer will display

SEARCHING and/or PROCESSING for up to several seconds before the report is displayed or printed.

10. Press when viewing a screen report to display the corresponding grading

report. This screen shows counts and percentages of cars that meet the criteria for each letter grade.

(If you then need a printed copy of the grading report, press .)

11. Press to scroll through reports that have too many lines to fit on the screen.

12. Press to cycle through individual period reports when viewing reports

for more than one period.

SECTION 12 - MANUAL REPORTS 12-11

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12-1.2 Hourlyand Custom Reports

SECTION 12 - MANUAL REPORT

From MANUAL REPORTS Screen (see “MANUAL REPORTS” on page 12-1):

1. Press to move cursor to [CUSTOM] or leave cursor on [HOURLY].

2. Press . You are now in either the Custom (displayed below) or Hourly Reports screen. (The Hourly Reports screen is identical except for the heading that reads, “HOURLY REPORTS” rather than “CUSTOM REPORTS.”)

11:00 AM MON FEB 23

CUSTOM REPORTS

START STOP

6:00AM 12:30 PM FROM - DATE -TO FEB/21/01<>FEB/23/01

REPORT BY AVERAGE

VIEW <> PRINT

REPORT BY PERIOD

VIEW <> PRINT

<ARROWS> TO MOVE <+OR-> TO SET T&D <ENTER> TO CONTINUE <MAIN MENU> TO EXIT

3. Press to move the cursor to the STARTand STOP fields, to t he time(s) requiring adjustment. The Timer knows the time range associated with your data and protects you from requesting reports outside this range.

4. Press to set the time. The time moves in one-hour increments for Hourly Reports and 15-minute increments for Custom Reports.

5. Press to move the cursor to the dates on the FROM and TO fields.

SECTION 12 - MANUAL REPORT SCREENS 12-12

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6. Press to set the dates.

7. Press to move the cursor to [VIEW] or [PRINT] in order to send

8. Press to produce the selected screen or printer report. The Timer will

9. Press when viewing a screen report to display the corresponding grad-

the report to either the display or the printer.Selecting the [VIEW] or [PRINT] option below the REPORT BY AVERAGE field will produce a single report that averages all the selected data. The REPORT BY PERIOD [VIEW] or [PRINT] selection will produce individual report sections for each period. The Header for each report section indicates which dates are included in the section.

display SEARCHING and/or PROCESSING for up to several seconds before the report is displayed or printed.

ing report. This screen shows counts and percentages of cars that meet the criteria for each letter grade.

(If you then need a printed copy of the grading report, press .)

10. Press to scroll through reports that have too many lines to fit on the screen.

11. Press to cycle through individual period reports when viewing reports for more than one period.

SECTION 12 - MANUAL REPORT SCREENS 12-13

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12-1.3 Dayp artand ShiftReports

SECTION 12 - MANUAL REPORT

The Daypart and Shift Report screens let you set reporting for one or more dayparts or shifts.

12-1.3.1 Dayp art Reports

From MANUAL REPORTS Screen (see “MANUAL REPORTS” on page 12-1):

1. Press to move cursor to [DAYPARTS].

2. Press . You are now in the Dayparts screen.

11:00 AM MON FEB 23

DAYPARTS

1= 6:00AM-10:30AM 2=10:30AM- 1:00PM 3= 1:00PM- 4:30PM 4= 4:30PM- 8:00PM 5= 8:00PM-12:00AM 6 7 8

<ARROWS> TO MOVE <+OR-> TO SELECT <ENTER> TO CONTINUE <MAIN MENU> TO EXIT

3. Press to move cursor to the desired daypart row(s).

4. Press to select or to deselect a specific daypart (you may select one or more dayparts). An X appears to the right of each row selected for reporting.

5. Press when selection is complete. You are now in the Report Format selection screen.

SECTION 12 - MANUAL REPORT SCREENS 12-14

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The Report Format Selection screen lets you pick the starting and ending dates of a time range for which Daypart Reports will be produced.

11:00 AM MON FEB 23

DAYPARTS REPORTS

SELECTED:1234567

FROM - DATE -TO FEB/21/01<>FEB/23/01

REPORT BY AVERAGE

VIEW<>PRINT

REPORT BY PERIOD

VIEW<>PRINT

<ARROWS> TO MOVE <+OR-> TO SET DATE <ENTER> TO CONTINUE <MAIN MENU> TO EXIT

6. Press to move the cursor to the FROM or TO fields, to the month, date and/or year field(s) requiring adjustment.

7. Press to adjust the month, date and/or year. The Timer knows the date range associated with your data and protects you from requesting

reports outside this range.

8. Press to move the cursor to [VIEW] or [PRINT] in order to send the report to either the display or the printer.Selecting the [VIEW] or [PRINT]

option below the REPORT BY AVERAGE field will produce a single report that averages all the selected data. (For example, selecting REPORT BY AVERAGE for a Daypart Report for which you have selected three particular dayparts will produce a single report combining and averaging the data for the three daypart time periods.) The REPORT BY PERIOD [VIEW] or [PRINT] selection will produce individual report sections for each period. The Header for each report section indicates which dates are included in the section.

SECTION 12 - MANUAL REPORT SCREENS 12-15

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9. Press to produce the selected screen or printer report. The Timer will

10. Press when viewing a screen report to display the corresponding grad-

(If you then need a printed copy of the grading report, press .)

11. Press to scroll through reports that have too many lines to fit on the

12. Press to cycle through individual period reports when viewing

display SEARCHING and/or PROCESSING for up to several seconds before the report is displayed or printed.

ing report. This screen shows counts and percentages of cars that meet the criteria for each letter grade.

screen.

reports for more than one period.

SECTION 12 - MANUAL REPORT SCREENS 12-16

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12-1.3.2 ShiftReports

From MANUAL REPORTS Screen (see “MANUAL REPORTS” on page 12-1):

1. Press to move cursor to [SHIFTS].

2. Press . You are now in the Shifts screen.

11:00 AM MON FEB 23

SHIFTS

1= 6:00AM- 4:00PM 2= 4:00PM-12:00AM 3 4

<ARROWS>TO MOVE <+OR-> TO SELECT <ENTER> TO CONTINUE <MAIN MENU> TO EXIT

3. Press to move cursor to the desired shift row(s).

4. Press to select or to deselect a specific shift (you may select one or more shifts). An X appears to the right of each row selected for reporting.

5. Press when selection is complete. You are now in the Report Format selection screen.

SECTION 12 - MANUAL REPORT SCREENS 12-17

PHASE RESEARCH USER GUIDE

The Report Format Selection screen lets you pick the starting and ending dates of a time range for which Shift Reports will be produced.

11:00 AM MON FEB 23

SHIFT REPORTS

SELECTED: 123

FROM - DATE -TO FEB/21/01<>FEB/23/01

REPORT BY AVERAGE

VIEW<>PRINT

REPORT BY PERIOD

VIEW<>PRINT

<ARROWS> TO MOVE <+OR-> TO SET DATE <ENTER> TO CONTINUE <MAIN MENU> TO EXIT

6. Press to move the cursor to the FROM or TO fields, to the month, date and/or year field(s) requiring adjustment.

7. Press to adjust the month, date and/or year. The Timer knows the date range associated with your data and protects you from requesting

reports outside this range.

8. Press to move the cursor to [VIEW] or [PRINT] in order to send the report to either the display or the printer.Selecting the [VIEW] or [PRINT]

option below the REPORT BY AVERAGE field will produce a single report that averages all the selected data. (For example, selecting REPORT BY AVERAGE for a Shift Report for which you have selected three particular shifts will produce a single report combining and averaging the data for the three shift time periods.) The REPORT BY PERIOD [VIEW] or [PRINT] selection will produce individual report sections for each period. The Header for each report section indicates which dates are included in the section.

SECTION 12 - MANUAL REPORT SCREENS 12-18

PHASE RESEARCH USER GUIDE

9. Press to produce the selected screen or printer report. The Timer will

10. Press when viewing a screen report to display the corresponding grad-

(If you then need a printed copy of the grading report, press .)

11. Press to scroll through reports that have too many lines to fit on the

12. Press to cycle through individual period reports when viewing

display SEARCHING and/or PROCESSING for up to several seconds before the report is displayed or printed.

ing report. This screen shows counts and percentages of cars that meet the criteria for each letter grade.

screen.

reports for more than one period.

SECTION 12 - MANUAL REPORT SCREENS 12-19

PHASE RESEARCH USER GUIDE

12-1.4 Y earto Date Reports

SECTION 12 - MANUAL REPORT

The Year to Date Reports screen shows the number of cars that pass through your drive-thru lanes and stations and the average time at each, since January 1 of the current year.

From MANUAL REPORTS Screen (see “MANUAL REPORTS” on page 12-1):

1. Press to move cursor to [YTD].

2. Press . You are now in the Year to Date screen.

11:00 AM MON FEB 23

YEAR TO DATE

00 01 FEB THRU JAN FEB THRU APR MAY THRU JUL AUG THRU OCT NOV

THRU JAN

REPORT

VIEW<>PRINT

<ARROWS> TO MOVE <ENTER> TO CONTINUE <MAIN MENU> TO EXIT

3. Press to move cursor to the desired time period.

4. Press to select or to deselect a specific time period (you may select one or more periods). An X appears to the right of each row selected for

reporting. The Timer knows the date range associated with your data and protects you from requesting reports outside this range.

SECTION 12 - MANUAL REPORT SCREENS 12-20

PHASE RESEARCH USER GUIDE

5. Press to move the cursor to [VIEW] or [PRINT] in order to send

6. Press to produce the selected screen or printer report. The Timer will

7. Press when viewing a screen report to display the corresponding grad-

(If you then need a printed copy of the grading report, press .)

the report to either the display or the printer. Selecting the [VIEW] option will produce a single report that averages all the selected data. Selecting the [PRINT] selection will produce the same single report, as well as individual grading reports for each event. The Header for each report section indicates which time periods are included in the section.

display SEARCHING and/or PROCESSING for up to several seconds before the report is displayed or printed.

ing report. This screen shows counts and percentages of cars that meet criteria foreachlettergrade.

8. Press to scroll through reports that have too many lines to fit on the screen.

9. Press to view grading reports for more than one event by cycling through individual grading reports.

SECTION 12 - MANUAL REPORT SCREENS 12-21

PHASE RESEARCH USER GUIDE

12-1.5 Carby Car Reports

SECTION 12 - MANUAL REPORT

The Car by Car Reports allow you to define reports that provide information about each car passing through your drive-thru.

12-1.5.1 Car by Car Reports by Station

From MANUAL REPORTS Screen (see “MANUAL REPORTS” on page 12-1):

1. Press to move cursor to [CAR BY CAR].

2. Press . You are now in the Car by Car screen.

11:00 AM MON FEB 23

CAR CAR A MENU ALL ABCDF A GREET ALL ABCDF A WIN1 ALL ABCDF A WIN2 ALL ABCDF A LINE ALL ABCDF PULLOUTS OFF FT EVENTS OFF

<ARROWS> TO MOVE <+OR-> TO SELECT <ENTER> TO CONTINUE

3. Press to move cursor to the desired event and grade row.

4. Press to move cursor to [ALL] to select all grades, or press one or more times to move cursor to select individual letter grades. If you do not select any grades on an event line, the report will not include that event.

SECTION 12 - MANUAL REPORT SCREENS 12-22

PHASE RESEARCH USER GUIDE

5. Press or to toggle selection ON or OFF. Your selections are

NOTE: Pullouts and other (FT) events will not be reported unless you change the

now highlighted.

settings from OFF (default setting) to ON.

SECTION 12 - MANUAL REPORT SCREENS 12-23

PHASE RESEARCH USER GUIDE

12-1.5.2 Car by Car Reports by Time and Date

From MANUAL REPORTS Screen (see “MANUAL REPORTS” on page 12-1):

1. Press to move cursor to [CAR BY CAR].

2. Press . You are now in the Car by Car screen.

11:00 AM MON FEB 23

CAR CAR A MENU ALL ABCDF A GREET ALL ABCDF A WIN1 ALL ABCDF A WIN2 ALL ABCDF A LINE ALL ABCDF PULLOUTS OFF FT EVENTS OFF

<ARROWS> TO MOVE <+OR-> TO SELECT <ENTER> TO CONTINUE

3. Press to move cursor to the desired event and grade row.

4. Press to move cursor to [ALL] to select all grades, or continue to press

to move cursor to select individual letter grades.

5. Press to toggle selection ON or OFF. Your selections are now highlighted.

SECTION 12 - MANUAL REPORT SCREENS 12-24

PHASE RESEARCH USER GUIDE

6. Press to view the screen below, on which you can define the time period and date range for your Car by Car report. The events and grades you previously selected are displayed below the current time/date and type of

report (CAR by CAR).

11:00 AM MON FEB 23

CAR CAR A MENU A GREET A WIN2

START STOP

6:00AM 1:00PM

FROM TO

FEB/21/01 FEB/23/01

BCDF

ABCDF

or <ENTER> TO CONTINUE <MAIN MENU> TO EXIT

TO SET T&D

7. Press to move cursor to time and date fields you want to change.

8. Press to change the times and/or dates. One report is produced for each date you select.

9. Press to move cursor to [PRINT].

10. Press to print the report. The Timer will display SEARCHING and/or PROCESSING for up to several seconds before the report is displayed or

printed.

SECTION 12 - MANUAL REPORT SCREENS 12-25

PHASE RESEARCH USER GUIDE

The following is a sample Car by Car Report with rows for each event, using the actual event names in your configuration. Each row shows time of day, station name, letter grade, and actual time duration of event.

SAT SEP 23, 2000

SUN SEP 24, 2000

MON SEP 25, 2000

1:23PM POWER OFF 1:32PM ACCESS A 1:34PM ACCESS T 1:45PM GREET B 0:04 1:46PM GREET B O:04 1:46PM ACCESS T 1:46PM CASHIER D 0:36 1:46PM GREET B 0:04 1:48PM WINDOW F 1:19 1:48PM TOTAL F 2:04 1:48PM CASHIER F 1:17 1:49PM WINDOW F 1:04 1:49PM TOTAL F 2:18 1:49PM CASHIER F 0:47 1:49PM TOTAL C 1:40 1:50PM WINDOW D 0:38 1:54PM CASHIER F 2:37 1:54PM TOTAL F 4:25

SECTION 12 - MANUAL REPORT SCREENS 12-26

PHASE RESEARCH USER GUIDE

SECTION 13 - PARAMETERS PROGRAMMING

13-1 Parameters Programming

THIS FEATURE REQUIRES AN ACCESS CODE FOR ENTRY.

The Set Parameters screen lets you customize your Timer to match changing store requirements (operating hours, shift times, or automatic reporting requirements). See “SET PARAMETERS WORKSHEETS” (Appendix 2).

11:00 AM MON FEB 23 DYPT 10:30AM-2:00PM SHFT 6:00AM-4:00PM A SIDE NOW AVG MENU :04 :33 GREET :04 :05 WIN1 :15 :22 WIN2 LINE 1:33 1:45

:28 :39

DAILY CARS IN LANE = 4 TOTAL CARS = 150 PULL OUTS = 1

From ACTIVITY Screen:

1. Press . You are now in the Menu screen.

SECTION 13 - PARAMETERS PROGRAMMING 13-1

PHASE RESEARCH USER GUIDE

TIMER SERIES NUMBER

MODEL CONFIGURATION

11:00 AM MON FEB 23 FT2+2/386 VER220 FT1003 SN#123456

MENU REMOVE CAR FROM LANE RESET LOOP PRINT HEADER MANUAL REPORTS SET PARAMETERS DRIVE-THRU CONFIG DIAGNOSTICS RESET MEMORY

<ARROWS> TO MOVE <ENTER> TO SELECT <MAIN MENU> TO EXIT

2. Press to move cursor to [SET PARAMETERS].

3. Press . You are now prompted to enter your Access Code.

IMAGE VERSION

SERIAL NUMBER

4. Press the numbered pink keys (0 - 9) to enter your six-digit Access Code. See “Assign Access Codes” on page 13-3. You are now in the Store Parameters screen, and the cursor is immediately to the left of ACCESS CODES.

SECTION 13 - PARAMETERS PROGRAMMING 13-2

PHASE RESEARCH USER GUIDE

13-1.1 AssignAccess Codes

The Access Codes screen lets you secure your system from unauthorized use.

11:00 AM MON FEB 23

STORE PARAMETERS ACCESS CODES TIME/STORE HOURS HEADING DAYPARTS SHIFTS TARGETS PRINTER OPTIONS REMOTE DISP OPTIONS NIGHT MANAGER

<ARROWS> TO MOVE <ENTER> <MAIN MENU> TO EXIT

TO SELECT

From STORE P ARAM ETER S Screen (see “P ARAM ETE RS PROGRAMMING” on page 13-1):

1. Press . You are now in the Set Access Codes screen.

11:00 AM MON FEB 23

SET ACCESS CODES

CODE A: SET CODE B: UNUSED CODE C: UNUSED CODE D: UNUSED

GLOBAL: UNUSED

<ARROWS> TO MOVE <ENTER> <MAIN MENU> TO EXIT

TO SELECT

SECTION 13 - PARAMETERS PROGRAMMING 13-3

PHASE RESEARCH USER GUIDE

NOTE: You may assign up to four Access Codes, identified as A, B, C, and D on the

Set Access Codes screen. An unused Access Code is displayed as “UNUSED.” A used Access Code is displayed as “SET.” (When no access code has been set, the default access code is 000000. Once any of the access codes has been set, however, the default access code (000000) no longer allows access.)

You may also program a global password to allow full access, but care must be taken before this is done.

2. Press to select the unused Access Code you wish to set.

3. Press . You are now in the Password Entry screen.

11:00 AM MON FEB 23

ENTER 6-DIGIT CODE

------

CAUTION

THIS OPTION REQUIRES

AN ACCESS CODE TO BE MODIFIED

4. Press the numbered pink keys (0 - 9) to enter the new six-digit Access Code. You are now returned to the previous screen (SET ACCESS CODES).

5. Press .

SECTION 13 - PARAMETERS PROGRAMMING 13-4

PHASE RESEARCH USER GUIDE

IMPORTANT: IF THE SELECTED ACCESS CODE IS UNUSED, THE PASSWORD

ENTRY SCREEN (SEE PREVIOUS PAGE) WILL APPEAR. IF THE ACCESS CODE HAS ALREADY BEEN SET, THE FOLLOWING TECH CODES SCREEN WILL APPEAR.

11:00 AM MON FEB 23

TECH CODES

THIS OPTION REQUIRES

A TECH CODE

TO BE MODIFIED

ENTER TECH CODE

------

FOR HELP CALL: PHASE RESEARCH AT:(714)850-1320

<MAIN MENU> TO EXIT

NOTE: You must call Phase Research to obtain a “TECH CODE” in order to change the

Access Code.

SECTION 13 - PARAMETERS PROGRAMMING 13-5

PHASE RESEARCH USER GUIDE

13-1.2 Time/Store Hours

SECTION 13 - PARAMETERS

The Time/Store Hours screen lets you set the current date and time and the day considered to be the first day of the week for your store. It also lets you set the daily store opening and closing times for each day of the week.

From STORE P ARAM ETER S Screen (see “P ARAM ETE RS PROGRAMMING” on page 13-1):

1. Press to select [TIME/STORE HOURS].

2. Press . You are now in the Time/Store Hours screen.

11:00 AM MON FEB 23

YEAR:2001 1ST DAY OF WEEK: WED 1ST MO. OF YEAR: FEB

OPEN CLOSE SUN CLOSEDMON 6:00AM- 24 HOUR TUE 6:00AM- 12:00AM WED 6:00AM- 12:00AM THU 6:00AM- 12:00AM FRI 6:00AM- 12:00AM SAT

6:00AM- 12:00AM

<ARROWS> TO MOVE <+OR-> TO SET T&D <MAIN MENU> TO EXIT

3. Press to move to the desired field.

4. Press to change the times, days, and dates. The OPEN and CLOSE times move in 15-minute increments, and AM and PM change automatically as you scroll through the hours.

SECTION 13 - PARAMETERS PROGRAMMING 13-6

PHASE RESEARCH USER GUIDE

NOTE: To set up a store for a 24-hour day, set the OPEN and CLOSE times the

NOTE: You may set a particular day as CLOSED by pressing onthe day’s

same. When CLOSE time is set to the same time as OPEN time, CLOSE time field will display 24 HOUR.

OPEN time until it reads, “CLOSED”. (Closed will be between 11:45 p.m. and 12:00 a.m.)

SECTION 13 - PARAMETERS PROGRAMMING 13-7

PHASE RESEARCH USER GUIDE

13-1.3 St ore Heading

SECTION 13 - PARAMETERS

The Store Heading screen lets you enter text for the Header, which you can print using the [PRINT HEADER] function on the Menu screen. (The Header can be automatically printed with some reports to identify them by their store.) The Header information is also displayed on the Header of reports generated by the Fast Track personal computer software suite, if being used.

From STORE P ARAM ETER S Screen (see “P ARAM ETE RS PROGRAMMING” on page 13-1):

1. Press to select [HEADING].

2. Press . You are now in the Heading screen.

11:00 AM MON FEB 23

STORE:

-------------

NUMBER:

MANAGER:

PHONE:(

MODEM:(

CITY:

DISPLAY MODE

------------

-----------

---)--------

--------------

3. Press to move to the desired typing position.

4. Press to change the screen from DISPLAY MODE to KEYBOARD MODE (see bottom row of screen). The Keypad then functions like a telephone keypad with letters or characters associated with keys (see diagram on following page).

NOTE: If the Keypad is already in KEYBOARD MODE, pressing [KEYBOARD

MODE] advances the cursor one space to the right.

SECTION 13 - PARAMETERS PROGRAMMING 13-8

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USER GUIDE

5. Press the number key(s) repeatedly until the desired character is displayed. For

One time will display an “A” Two times will display a “B” Three times will display a “C” Four times will display a “2” Five times will display an “a” Six times will display a “b” Seven times will display a “c”

(All number keys will display letters and numbers in this fashion.)

Press while in KEYBOARD MODE to cycle through various punctuation marks and symbols.

6. Press to enable you to move the cursor as needed to continue modify-

example, pressing the number “2” key (PRINT DISPLAY):

ing the Header.

7. Press to store the modified Header and return to the previous screen.

MAIN MENU

DISPLAY MODE

KEYBOARD MODE

NOTE: LETTER DESIGNATIONS ARE FOR REFERENCE ONLY.

LETTERS DO NOT APPEAR ON KEYS.

ENTER SELECT

ABC

DEF

GHI JKL MNO

PRS TUV

CLEAR

A+B

/B/

SECTION 13 - PARAMETERS PROGRAMMING 13-9

PHASE RESEARCH USER GUIDE

13-1.4 SetDaypart s

SECTION 13 - PARAMETERS

The Set Dayparts screen lets you break each day into a number of smaller units called dayparts, which are used to group data for viewing and reporting.

From STORE P ARAM ETER S Screen (see “P ARAM ETE RS PROGRAMMING” on page 13-1):

1. Press to select [DAYPARTS].

2. Press . You are now in the Set Dayparts screen.

11:00 AM MON FEB 23

SET DAYPARTS

DAY: SUN

START STOP 1= 6:00AM-10:30AM 2=10:30AM- 1:00PM 3= 1:00PM- 4:30PM 4= 4:30PM- 8:00PM 5= 8:00PM-12:00AM 6 7 8

COPY TO ALL <ENTER>

NOTE: The cursor is now on DAY. To change the day of the week, complete the

following two steps.

3. Press to move the cursor immediately to the right of DAY:.

4. Press or to change the day.

5. Press to move to the desired daypart.

6. Press to move to the [=] or [-] fields to change the START or STOP times.

SECTION 13 - PARAMETERS PROGRAMMING 13-10

PHASE RESEARCH USER GUIDE

7. Press to change the time in 15-minute increments. The Timer

NOTE: The ending time of each daypart coincides with the starting time of the next

8. Press to add a new daypart by moving the cursor immediately to

9. Press or to add the daypart. The START and STOP times are

adjusts automatically to prevent time gaps or overlaps.

daypart for the same day, though you may use different dayparts for each day of the week. Daypart 1 always starts at the opening time for the day, and the last programmed daypart always ends at the closing time for the day.

the right of the first unused daypart number (for which START and STOP times have not yet been entered).

now entered.

10. Press to delete dayparts by moving the cursor to the [=] field of the first daypart (moving from top to bottom, or 1 to 8) you want to remove.

11. P ress to delete the daypart. Any dayparts that follow will automatically be removed as well. And the store’s closing time will automatically be entered

in place of the STOP time for the last remaining daypart.

NOTE: If all days use the same dayparts, you can set the dayparts for only one day

and then use the COPY TO feature to copy the same settings to all other days, as explained in the following steps.

12. Press to move the cursor immediately to the right of DAY:.

13. Press or to select the desired day from which to copy.

14. Press to move cursor to COPY.

15. Press to move the cursor to <ENTER>.

16. Press to copy the displayed daypart settings to all other days, replacing any individual dayparts previously set for these days.

SECTION 13 - PARAMETERS PROGRAMMING 13-11

PHASE RESEARCH USER GUIDE

13-1.5 SetShift s

SECTION 13 - PARAMETERS

The Set Shifts screen lets you divide each day into smaller units called shifts, which are used to group data for viewing and reporting.

From STORE P ARAM ETER S Screen (see “P ARAM ETE RS PROGRAMMING” on page 13-1):

1. Press to select [SHIFTS].

2. Press . You are now in the Set Shifts screen, and the cursor is on DAY.

11:00 AM MON FEB 23

SET SHIFTS

DAY: SUN

START - STOP 1= 6:00AM- 4:00PM 2= 4:00PM- 12:00AM 3 4

COPY TO ALL <ENTER>

3. Press to move cursor immediately to the right of DAY: if you want to change the day.

4. Press to move the day forward or backward.

5. Press to move to an existing shift you would like to modify. (You may use up to four shifts per day.)

6. Press to move cursor to the [=] or [-] fields to change the START or STOP times.

SECTION 13 - PARAMETERS PROGRAMMING 13-12

PHASE RESEARCH USER GUIDE

7. Press to change the time in 15-minute increments. The Timer

NOTE: Theending time of each shift coincides with the starting time of the next shift

8. Press to add a new shift by moving the cursor immediately to

9. Press or to add the shift. The START and STOP times are now

adjusts automatically to prevent time gaps or overlaps.

forthesame day,though you may usedifferent shifts for eachday ofthe week. Shift 1 always starts at the opening time for the day,and the last programmed shift always ends at the closing time for t he day.

the right of the first unused shift number (for which START and STOP times have not yet been entered).

entered.

10. Press to delete shifts by moving the cursor to the [=] field of the first shift – in order from top (1) to bottom (4) – you wish to remove.

11. P ress to delete the shift. Any shifts that follow will automatically be removed as well. And the store’s closing time will automatically be entered in

place of the STOP time for the last remaining shift.

NOTE: Ifall days use the same shifts, you can set the shifts for only one day and then

use the COPY TO feature to copy the same settings to all other days, as explained in the following steps.

12. Press to move the cursor immediately to the right of DAY:.

13. Press or to select the desired day from which to copy.

14. Press to move cursor to COPY.

15. Press to move the cursor to <ENTER>.

16. Press to copy the displayed shift settings to all other days, replacing any individual shifts previously set for these days.

SECTION 13 - PARAMETERS PROGRAMMING 13-13

PHASE RESEARCH USER GUIDE

13-1.6 SetT arget s

SECTION 13 - PARAMETERS

The Set Targets screen lets you create a system of target times, audible indicators (beeps), and letter grades for any or all programmed event(s).

From STORE P ARAM ETER S Screen (see “P ARAM ETE RS PROGRAMMING” on page 13-1):

1. Press to select [TARGETS].

2. Press . You are now in the Set Targets screen.

11:00 AM MON FEB 23 TARGET= A MENU DAY:SUN DAYPART:1 BEEP ON ARRIVAL=NO

TIME B P A<= :30 1 N B<= 1:00 2 N C<= 1:30 3 N D<= 2:00 4 N F> 2:00 2 N F REPEAT@ OFF SEC COPY TARGETS TO:

DAY :A SMTWTFS

DAYPARTS:A 12345678 <ARROWS> TO MOVE <+OR-> TO SET

3. Press to move cursor to the [=] field.

4. Press or to select the desired vehicle detection point (MENU, GREET, WIN 1, WIN 2, LINE).

5. Press to move the cursor to DAY.

6. Press to move the cursor to [:] immediately to the right of DAY.

7. Press or to select the desired day.

8. Press to move the cursor to [:] immediately to the right of DAYPART.

SECTION 13 - PARAMETERS PROGRAMMING 13-14

PHASE RESEARCH USER GUIDE

9. Press or to select the desired daypart.

10. Press to move the cursor to BEEP.

11. Press to move the cursor to [=] immediately to the right of BEEP ON

12. Press or to toggle the BEEP ON ARRIVAL option to YES or

13. Press to select the grade (A, B, C, etc.) for which you wish to set or

NOTE: The target time for B must be equal to or greater than that for A; the target

ARRIVAL.

NO.

change the target time. (If you do not want targeting for a particular grade, set the grade’s target time to 0.)

time for C must be equal to or greater than that for B, and the same applies through the entire sequence of letter grades. The Timer adjusts automatically to ensure this.

Pass/Fail grading may be used rather than letter grading: Set all letter grades except F to the same time – the maximum time allotted to the event (MENU, GREET, etc.) to achieve a passing grade. For example, if you want to make 10 seconds the (Pass) time, set A, B, C, and D to a time of 10 (the selected event must occur within this amount of time in order to “pass.”).

14. Press tomove the cursor immediately to the left of the B (beep) column field.

15. Press or to set the beep count for the grade you have chosen (0 - 9 beeps may be chosen). The Remote will beep (the number of times specified) when the selected event exceeds the target time you have selected.

16. Press tomove the cursor immediately to the left of the P (print) column field.

17. Press or to toggle the printing option for the grade to Y (yes) or N (no). If you select Y (yes), the Timer will print every car that falls within the

particular grade’s target time.

SECTION 13 - PARAMETERS PROGRAMMING 13-15

PHASE RESEARCH USER GUIDE

18. Press to move the cursor to the field that begins F REPEAT.

19. Press to move the cursor to the field just to the right of @.

20. Press or to set the number of times you want the beep to repeat.

21. Press to move the cursor immediately to the left of DAYS.

22. Press to move the cursor to [A] (A means “All”), or to any of the days

The Remote Display will sound two successive short beeps at intervals of 2, 5, 10, 15, or 30 seconds depending on your choice. (Select OFF to disable the repeat beep.)

to the right.

23. Press or toselect the days to which you wish to copy the targets you have set. Your selections are now highlighted.

24. Press to move the cursor to the DAYPARTS field.

25. Press to move the cursor to [A] (A means “All”), or to any of the dayparts to the right.

26. Press or to select the dayparts to which you wish to copy the targets you have set. Your selections are now highlighted.

27. Press to perform the specified copy operation. Repeat this procedure as needed for different targeted events.

28. Press to move the cursor to the top of the screen to the [TARGET], [DAY] and [DAYPART] fields.

29. Press or to scroll through the TARGET, DAY, and DAYPART values to confirm your settings.

SECTION 13 - PARAMETERS PROGRAMMING 13-16

PHASE RESEARCH

USER GUIDE

13-1.7 SetPrinter Options

The Set Printer Options screen lets you select automatic report printing that matches your requirements, providing 16 different report settings to give you a great deal of flexibility.

From STORE P ARAM ETER S Screen (see “P ARAM ETE RS PROGRAMMING” on page 13-1):

1. Press to select [PRINTER OPTIONS].

2. Press . You are now in the Set Printer Options screen.

SECTION 13 - PARAMETERS

AILY

EEKLY

MONTHLY

3. Press to move the cursor to any of the 16 Report Option fields.

NOTE: You can decide which reports to print and when. (However, Real Time (RT)

reports only print at the end of their time period.)

SECTION 13 - PARAMETERS PROGRAMMING 13-17

PHASE RESEARCH USER GUIDE

4. Press or toselect the report option. The Timer displays an X for

5. Press to move the cursor to REPORT.

6. Press to move the cursor to [@] immediately to the right of REPORT.

7. Press or to select one of two options: a specified time (time=)

8. Press to move the cursor to either [=] or [+] depending on your choice

9. Press or to set the time for printing the automatic reports.

each selection.

or a specified time increment after store closing (close+).

in the previous step.

NOTE: Youcanturnthe following features – HEADER,TARGET, PEC, AUTO– ON

or OFF.

10. Press to move cursor immediately to the right of PULLOUT.

11. Press or to select ON or OFF.

12. Press to move cursor to the right of FTe (Fulltime Event).

13. Press or to select ON (to print any events in the Timer) or OFF.

14. Press to move cursor to the right of HEADER.

15. Press or to select ON (to print a Report Header on each report) or OFF.

16. Press to move cursor to the right of PEC (Print Each Car).

SECTION 13 - PARAMETERS PROGRAMMING 13-18

PHASE RESEARCH USER GUIDE

17. Press or to select ON (to print the PEC report as cars move

18. Press to move cursor immediately to the right of TARGETS.

19. Press or to select ON (to print the Targets on the reports) or

20. Press to move cursor immediately to the right of AUTO.

21. Press or to select ON or OFF (to disable automatic reporting).

NOTE: Events that will be printed on the automatic reports must be defined by

through the drive-thru) or OFF.

OFF.

corresponding drive-thru configurations or target settings.

IMPORTANT: Samples of the Printer report tapes generated by the automatic reporting

feature of the Timer are shown in “PRINTER REPORT TAPES” (Appendix 1).

SECTION 13 - PARAMETERS PROGRAMMING 13-19

PHASE RESEARCH USER GUIDE

13-1.8 SetRemote Display Options

SECTION 13 - PARAMETERS

THIS FEATURE REQUIRES AN ACCESS CODE FOR ENTRY

The Set Remote Display Options screen lets you select the information that appears on the Remote Displays.

From STORE P ARAM ETER S Screen (see “P ARAM ETE RS PROGRAMMING” on page 13-1):

1. Press to select [REMOTE DISP OPTIONS].

2. Press . You are now in the Set Remote Display Options screen.

NOTE: A Timer may have up to six Remote Displays (one standard plus up to five

optional). The first five show two types of data: 1) the elapsed time for the event assigned to the Display, continuously updated during the event; and,

2) the average time for the event computed over the daypart, shift, day,week, month, or year to date (as selected by the user), after the carleavesthe station. The average time is re-computed after each car leaves the event assigned to the Display, and is shown by flashing numerals once the event station is no longer occupied.

11:00 AM MON FEB 23

REMOTE DISPLAY

REMOTE #1 A LINE REMOTE #2 A WIN1 REMOTE #3 A WIN2 REMOTE #4 A WIN1 REMOTE #5 REMOTE 83%A WIN1

FLASH AVG DAYPART

<ARROWS> TO MOVE <+OR-> TO SELECT <MAIN MENU> TO EXIT

3. Press to move the cursor to the desired Remote(s).

SECTION 13 - PARAMETERS PROGRAMMING 13-20

PHASE RESEARCH USER GUIDE

NOTE: If you do not know the number associated with a particular Remote Display,

removeandreconnect the five-pinconnectoratop the Display. Donot remove

the connector by pulling on the gray cable; remove it only by pulling on its black base. The unit then goes through a power-up sequence and displays

the address of the Remote.

IMPORTANT! While Remote Displays that show the time of the same event can have either the same or different addresses, if you want two or more Remote Displays to show the time of different events, each display must be set to a different address. The address of the Remote is the third

digit only of the first number that comes up after you power on the Remotes, e.g., for example, the address for 275 would be 5; the address for 005 would also be 5. (If the Display’s address is 001, it will show the time that Remote #1 is programmed to show as indicated on the Remote Display screen. If a Remote’saddress is 002, it will show the time that Remote #2 is programmed to show, etc.)

4. Press to move the cursor immediately t o the right of the individual Remote address number(s) (i.e., #1).

5. Press or to select the event that the Remote(s) will be monitoring. Adjust all other Remotes as needed.

NOTE: The optional sixth Remote Display setting serves a s a special Percentage

Remote which can be used to monitor speed of service, as well as to provide

performance incentive for crew members. The Percentage Remote shows, in either red or green numerals, the percentage of cars that satisfy a particular grade’s target time. If the percentage of cars satisfying the particular grade’s target time is below a percentage selected by the user, the Display numerals will bered. If the percentage is equal to orhigherthanthe selected percentage, the numerals will be green. Only the Percentage Remote and two-color Remote – not the standard one-color Remote Display – have this capability. Percentage Remotes will display the A target only, while the two-color Remotes will allow you to specify any target grade you wish. To set your twocolor Remote to show percentage, please refer to the Phase Research

Installation Guide.

NOTE: Steps 5.a. to 5.e. explain how to set up a percentage Remote or a two-color

Remote that is set to show percentage. If you do not want your system set to include such percentage remote capabilities, proceed to Step 6.

5.a. Press to move cursor to the sixth (last) Remote position.

SECTION 13 - PARAMETERS PROGRAMMING 13-21

PHASE RESEARCH USER GUIDE

5.b. Press to move cursor to the right of the percentage.

5.c. Press or to select the desired percentage at which the Display

5.d. Press to move the cursor to [%].

5.e. Press or to select the event to be monitored.

6. Press to move the cursor to [FLASH AVG].

7. Press or to select the averaging period (HOURLY; DAYPRTS;

will change color.

SHIFTS; DAILY; WEEKLY; MONTHLY; ALT). The averaging period applies to all Remote Displays. If you select a blank value, no averages will be flashed between events.

NOTE: Dependingon the model of the Remote (one-color,two-color, or percentage),

the datawillbeshown either in minutes:seconds, seconds only,or percentage. Time data will be displayed only during the hours the store is open. When closed, only a colon (two vertical dots, i.e., :) is shown on a minutes:seconds Display; a seconds and percentage Display is blank.

SECTION 13 - PARAMETERS PROGRAMMING 13-22

PHASE RESEARCH

4321O

USER GUIDE

13-1.9 SetRemote Addressing

IF IT IS NECESSARY TO CHANGE A REMOTE DISPLAY’S ADDRESS,

1. Unplug the five-pin connector from the top of the Remote Display and remove the display from its mounting. Remove the two (2) smaller Phillips head screws from the top of the Display first, and then remove the two (2) Phillips head screws from the bottom of the Display. The two (2) covers of the Display should now separate.

2. After separating the two covers, locate the eight (8) position dip-switch block located on the upper right-hand side of the circuit board. Adjust the switches according to the addresses you want.

Remote Display Address Dip-Switch Settings

SECTION 13 - PARAMETERS

USE THE FOLLOWING STEPS:

OFF

Address 001: Address 002: Address 003: Address 004: Address 005: Address 006:

Switch1 ON, 2OFF,3 OFF Switch2 ON, 1OFF,3 OFF Switches1&2ON,3OFF Switch3 ON, 1OFF,2 OFF Switches1&3ON,2OFF Switches2&3ON,1OFF

3. Plug the connector back into the Remote Display and verify that it has the correct address before reassembling.

4. Once the Remote Display is addressed correctly, reassemble and remount it.

SECTION 13 - PARAMETERS PROGRAMMING 13-23

PHASE RESEARCH USER GUIDE

13-1.10 Night Manager

SECTION 13 - PARAMETERS

THIS FEATURE REQUIRES AN ACCESS CODE FOR ENTRY

The Night Manager screen allows you to view and print particular events over a specified time period to track such events, as well as identify problems and their causes (which is particularly useful for absentee management).

From STORE P ARAM ETER S Screen (see “P ARAM ETE RS PROGRAMMING” on page 13-1):

1. Press to select [NIGHT MANAGER].

2. Press . You are now in the Night Manager screen.

11:00 AM MON FEB 23

NIGHT MANAGER

6:00PM 12:00AM

DATE:FEB/23/01

VIEW<>PRINT

FT EVENTS =

PULL OUTS =

PEC: OFF <ARROWS> TO MOVE <+OR-> TO SET T&D <ENTER> TO CONTINUE <MAIN MENU> TO EXIT

NIGHT MANAGER PROVIDES A SET OF SCREENS TO DISPLAY

OPERATING EXCEPTIONS – FT (FAST TRACK) EVENTS AND PULLOUTS –

THAT OCCUR IN YOUR DRIVE-THRU OPERATION.

3. Press to move the cursor to the time and/or date field(s) to set the time period for Night Manager displays.

SECTION 13 - PARAMETERS PROGRAMMING 13-24

PHASE RESEARCH USER GUIDE

4. Press to move the cursor to [VIEW] or [PRINT] in order to send

NOTE: Selecting VIEW allows you to “drill down” through two more screens of

5. Press to produce the selected screen or printer report. The total number

NOTE: Night Manager also includes a PEC (Print Each Car) feature that applies to

6. Press to move the cursor immediately to the right of PEC:

the report to either the display or the printer.

greater detail (one for FT EVENTS and one for PULL OUTS). Selecting PRINT will cause all three Night Manager screens (the first Night Manager screen, FT EVENTS screen, and PULLOUTS screen) to print.

of FT EVENTS and PULLOUTS appears on the display.

the selected time period.

7. Press or to toggle PEC ON or OFF.

SECTION 13 - PARAMETERS PROGRAMMING 13-25

PHASE RESEARCH USER GUIDE

13-1.10.1 Show Event Detail

The Show Event Detail screen displays more detail for the event (FT EVENTS) selected on the first Night Manager screen.

1. From STORE PARAMETERS Screen (see “PARAMETERS PROGRAMMING” on page 13-1):

2. Press to select [NIGHT MANAGER].

3. Press . You are now in the Night Manager screen.

11:00 AM MON FEB 23

DATE:FEB/23/01

NIGHT MANAGER 6:00PM 12:00AM

FT EVENTS POWER ON = 0 POWER OFF = 4 ACCESS DENIED = 9 ACCESS GRANTED = 9 MAIN CONFIG = 14 ALT CONFIG = 1 RESET MEMORY = 0

<MAIN MENU> TO EXIT

4. Press to move the cursor to the time and/or date field(s) to set the time period for Night Manager displays.

5. Press to move the cursor to [VIEW] or [PRINT] in order to send the report to either the display or the printer.

6. Press to produce the selected screen or printer report. The total number of FT EVENTS and PULLOUTS appears on the display.

SECTION 13 - PARAMETERS PROGRAMMING 13-26

PHASE RESEARCH USER GUIDE

7. Press to move the cursor to [FT EVENTS].

8. Press to “drill down” to view a more detailed screen for FT EVENTS. The display shows the conditions that contributed to the FT Events count.

SECTION 13 - PARAMETERS PROGRAMMING 13-27

PHASE RESEARCH USER GUIDE

13-1.10.2 Show Event Counts

The Show Event Counts screen displays more detail for the event (PULLOUTS) selected on the previous screen.

1. From STORE PARAMETERS Screen (see “PARAMETERS PROGRAMMING” on page 13-1):

2. Press to select [NIGHT MANAGER].

3. Press . You are now in the NIGHT MANAGER screen.

11:00 AM MON FEB 23

DATE:FEB/23/01

NIGHT MANAGER 6:00PM 12:00AM

PULLOUTS EVENT :00 = 0 REMOVE CAR = 0 RESET LOOP = 0 MAX CARS = 0 DRIVE OFF = 0

<MAIN MENU> TO EXIT

4. Press to move the cursor to the time and/or date field(s) to set the time period for Night Manager displays.

5. Press to move the cursor to [VIEW] or [PRINT] in order to send the report to either the display or the printer.

6. Press to produce the selected screen or printer report. The total number of FT EVENTS and PULLOUTS appears on the display.

SECTION 13 - PARAMETERS PROGRAMMING 13-28

PHASE RESEARCH USER GUIDE

7. Press to move the cursor to [PULL OUTS].

8. Press to “drill down” to view a more detailed screen for PULLOUTS. The display shows the conditions that contributed to the Pullouts count.

SECTION 13 - PARAMETERS PROGRAMMING 13-29

PHASE RESEARCH USER GUIDE

SECTION 14 - DIAGNOSTICS SCREENS

14-1 Diagnostics

THIS FEATURE REQUIRES AN ACCESS CODE FOR ENTRY

The Diagnostic screen is a monitoring feature that lets you view the number of operating exceptions – FT (Fast Track) Events and Pullouts – for a particular day of operation.

From MENU Screen (see “Menu” on page 8-1):

1. Press to move cursor to [DIAGNOSTICS].

2. Press . You are now prompted to enter your Access Code.

3. Press the numbered pink keys (0 - 9) to enter your six-digit Access Code. You are now in the Diagnostic screen, and the cursor is on the month in the date field.

11:00 AM MON FEB 23

DIAGNOSTIC

DATE:FEB/23/01

VIEW<>PRINT

FT EVENTS =

PULL OUTS =

<ARROWS> TO MOVE <+ -> TO SET DATE

or <ENTER> TO CONTINUE <MAIN MENU> TO EXIT

4. Press to select the desired date.

5. Press to move cursor to [VIEW] or [PRINT].

SECTION 14 - DIAGNOSTICS SCREENS 14-1

PHASE RESEARCH USER GUIDE

NOTE: Selecting either [VIEW] or [PRINT] will allow you to view three Diagnostic

screens (all showing details about the FT EVENTS and PULLOUTS, as shown on screens below):

Choosing [PRINT] will produce these three Diagnostic screens

on a single report tape.

Selecting [VIEW] will allow you to view the same three Diagnostic tools on the display screen by using the following steps:

6. Press after selecting [VIEW]. The number of FT EVENTS and PULLOUTS for the date selected will appear on the main Diagnostic screen. (If you have selected [PRINT], the three Diagnostic screens will be printed as described above.) If you have selected [VIEW], proceed to step 7.

7. Press to move cursor to FT EVENTS or PULLOUTS.

8. Press to display another Diagnostic screen with more details about either selection, FT EVENTS or PULLOUTS.

NOTE: If you wish to view the other operating exception (FT EVENTS or

PULLOUTS), return to the main Diagnostic screen and repeat steps 7 and 8.

If you wish to view information for other days, return to the main Diagnostic screen to select the desired date.

11:00 AM MON FEB 23

DIAGNOSTIC

DATE:FEB/23/01

FT EVENTS POWER ON = 31 POWER OFF = 31 ACCESS DENIED = 9 ACCESS GRANTED = 267 MAIN CONFIG = 5 ALT CONFIG = 5 RESET MEMORY = 1

<MAIN MENU> TO EXIT

11:00 AM MON FEB 23

DIAGNOSTIC

DATE:FEB/23/01

PULLOUTS EVENT :00 = 3 REMOVE CAR = 2 RESET LOOP = 1 MAX CARS = 1 DRIVE OFF = 4

<MAIN MENU> TO EXIT

SECTION 14 - DIAGNOSTICS SCREENS 14-2

PHASE RESEARCH USER GUIDE

SECTION 15 - RESET MEMORY

15-1 Reset Memory

THIS FEATURE REQUIRES A TECH CODE FOR ENTRY

The Reset Memory screen allows you to erase all historical event data in the memory.

CAUTION: THIS SCREEN WARNS THAT IF YOU PRESS THE KEY, YOU

WILL ERASE ALL HISTORICAL EVENT DATA PERMANENTLY.

11:00 AM MON FEB 23 FT2+2/386 VER220 FT1003 SN#123456

MENU REMOVE CAR FROM LANE RESET LOOP PRINT HEADER MANUAL REPORTS SET PARAMETERS DRIVE-THRU CONFIG DIAGNOSTICS RESET MEMORY

<ARROWS> TO MOVE <ENTER> TO SELECT <MAIN MENU> TO EXIT

From MENU Screen:

1. Press to move cursor to [RESET MEMORY].

2. Press . You are now prompted to enter your Tech Code. (This code must be

obtained from Phase Research.)

SECTION 15 - RESET MEMORY 15-1

Adaptec 2000 Drive-Thru Timer System User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

1-1 General

SECTION 1 - INTRODUCTION

1-2 Elements of a Fast Track 2+2/386 2000 Series Timer

1-3 Features

1-4 Using The Fast Track 2+2/386 2000 Series Timer

1-5 Using this Manual

SECTION 2 - OPERATION

2-1 General

2-2 Principles of Operation

2-2.1 Multi ple Vehicles

2-3 Electrical Power

2-4 Remote Displays

2-5 LED Status Lights

2-6 Keypad

2-7 Thermal Printer

3-1 General

SECTION 3 - SCREENS

4-1 Activity

SECTION 4 - ACTIVITY SCREEN

SECTION 5 - VIEW CONFIGURATION SCREEN

5-1 View Configuration Screens

SECTION 6 - VIEW PERIODS SCREEN

6-1 View Periods

SECTION 7 - VIEW TARGET TIMES SCREEN

7-1 View T arget Times

8-1 Menu

SECTION 8 - MENU SCREEN

SECTION 9 - REMOVE CAR

9-1 Remove Car

SECTION 10 - RESET LOOP

10-1 Reset Loop

SECTION 11 - PRINT HEADER SCREEN

1 1-1 Print Store Header

SECTION 12 - MANUAL REPORTS

12-1 Manual Reports

12-1.1 Daily, Weekly ,and Monthly Reports

12-1.1.1 Daily Reports

12-1.1.2 WeeklyReports

12-1.1.3 Monthly Reports

12-1.2 Hourlyand Custom Reports

12-1.3 Dayp artand ShiftReports

12-1.3.1 Dayp art Reports

12-1.3.2 ShiftReports

12-1.4 Y earto Date Reports

12-1.5 Carby Car Reports

12-1.5.1 Car by Car Reports by Station

12-1.5.2 Car by Car Reports by Time and Date

SECTION 13 - PARAMETERS PROGRAMMING

13-1 Parameters Programming

13-1.1 AssignAccess Codes

13-1.2 Time/Store Hours

13-1.3 St ore Heading

13-1.4 SetDaypart s

13-1.5 SetShift s

13-1.6 SetT arget s

13-1.7 SetPrinter Options

13-1.8 SetRemote Display Options

13-1.9 SetRemote Addressing

Remote Display Address Dip-Switch Settings

13-1.10 Night Manager

13-1.10.1 Show Event Detail

13-1.10.2 Show Event Counts

SECTION 14 - DIAGNOSTICS SCREENS

14-1 Diagnostics

SECTION 15 - RESET MEMORY

15-1 Reset Memory