CAUTION! To reduce the risk of electric shock and fire, do not remove the cover or back plate of the device
enclosure. There are no user serviceable parts inside. Refer servicing to an Acurus authorized service center.
CAUTION! The international symbol of a lightning bolt inside a triangle is intended to alert the user to
uninsulated “dangerous voltage” within the device enclosure. The international symbol of an exclamation
point inside a triangle is intended to alert the user to the presence of important operating, maintenance and
servicing information in the manual accompanying the device.
WARNING! To reduce the risk of fire or electrical shock, do not expose this equipment to rain or moisture.
1. Read Instructions – All safety and operating instructions should be
read before operating the device.
2. Retain Instructions – The safety and operating instructions should be
retained for future reference.
3. Heed Warnings – All warnings on the device and in the operating
instructions should be adhered to.
4. Follow instructions – All operating and safety instructions should
be followed.
5. Attachments – Do not use attachments not recommended by the
product manufacturer as they may cause hazards.
6. Water and Moisture – Do not use this product near water (for
example, near a bath tub, wash bowl, kitchen sink, or laundry tub;
in a wet basement; or near a swimming pool; and the like).
7. Ventilation – Slots and openings in the cabinet are provided for
ventilation and to ensure reliable operation of the product and to
protect it from overheating, and these openings must not be blocked
or covered. The openings should never be blocked by placing the
product on a bed, sofa, rug, or other similar surface. This product
should not be placed in a built-in installation such as a bookcase
or rack unless proper ventilation is provided or the manufacturer’s
instructions have been adhered to.
8. Heat – This product should be situated away from heat sources
such as radiators, heat registers, stoves, or other products that
produce heat.
9. Power Sources – This product should be operated only from the
type of power source indicated on the marking label. If you are not
sure of the type of power supply in your home, consult with your
product dealer or the local power company. For products intended
to operate from battery power, or other sources, refer to the
operating instructions.
10. Grounding – This product is equipped with a three-wire groundingtype plug, a plug having a third (grounding) pin. This plug will only
fit into a grounding-type power outlet. This is a safety feature. If you
are unable to insert the plug into the outlet, contact your electrician
to replace your obsolete outlet. Do not defeat the safety purpose of
the grounding-type plug.
11. Power Cord Protection – Power supply cords should be routed
so that they are not likely to be walked on or pinched by items
placed upon or against them, paying particular attention to cords
at plugs, convenience receptacles, and the point where they exit
from the product.
12. Overloading – Do not overload wall outlets, extension cords, or
integral convenience receptacles as this can result in a risk of fire
or electrical shock.
13. Lightning and Periods of Non-Use – For added protection for this
product during a lightning storm, or when it is left unattended and
unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage
to the product due to lightning and powerline surges.
14. Cleaning – Unplug this product from the wall outlet before cleaning.
Do not use liquid cleaners or aerosol cleaners. Use a damp cloth
for cleaning.
15. Object and Liquid Entry – Never push objects of any kind into this
product through openings as they may touch dangerous voltage
points or short-out parts that could result in a fire or electric shock.
Never spill liquid of any kind on the product.
16. Damage Requiring Service – Unplug this product from the wall
outlet and refer servicing to qualified service personnel under the
following conditions:
a) When the power supply cord or plug is damaged,
b) If liquid has been spilled, or objects have fallen into the product,
c) If the product has been exposed to rain or water,
d) If the product does not operate normally by following the
operating instructions. Adjust only those controls that are covered
by the operating instructions as an improper adjustment of other
controls may result in damage and often will require extensive
work by a qualified technician to restore the product to its
normal operation,
e) If the product has been dropped or damaged in any way, or
f) When the product exhibits a distinct change in performance – this
indicates a need for service.
17. Replacement Parts – When replacement parts are required, be sure
the service technician has used replacement parts specified by the
manufacturer or that have the same characteristics as the original
parts. Unauthorized substitutions may result in fire, electric shock,
or other hazards.
18. Safety Check – Upon completion of any service or repairs to this
product, ask the service technician to perform safety checks to
determine that the product is in proper operating condition.
19. Servicing – Do not attempt to service this product yourself as
opening or removing covers may expose you to dangerous voltage
or other hazards. Refer all servicing to qualified service personnel.
If this unit is purchased outside of the U.S., please contact your
local dealer or distributor for service center information. If purchased
inside the U.S. and dealer service is not available, contact Acurus
Customer Service for a return authorization (RA) number before
shipping. For further service information, contact:
tact your dealer or Acurus Customer Service in order to
verify compatibility with certain control systems.
RS-232: Connect this port to a system controller using a
9-pin RS-232 serial cable in order to control and monitor
the amplier remotely. Contact your dealer or Acurus
Customer Service in order to verify compatibility with
certain control systems.
operation
NOTE: the front panel power button functions
normally even if the trigger input is used.
The Acurus amplifier will automatically
resume control sync with the external preamp
after the next time system power is cycled.
Mains (AC) Power
Your Acurus A2000 series amplier is equipped with a
high-quality 16 gauge, 3-conductor power cord. Plug
this cord into the back of the amplier and then into
a nearby AC outlet. Avoid using any extension cords
or plugging into other components with rear-panel
switched outlets. If using the amplier with a power con-
ditioner, ensure that the receptacle your amplier plugs
into is capable of providing the full current required by
the amplier. See section entitled Technical Specifica-
tions, p16 for a list of current requirements for each
model amplier in the A2000 series.
It is recommended practice to connect AC
power only after all other connections have
been made.
This section discusses the normal operation of your
Acurus amplier and highlights the control exibility
engineered into this component.
Standby Mode
When rst connected to AC power, your Acurus amplier
initializes in standby mode. This is indicated by a red
illuminated Status Light. Normally, the initialization proc-
ess takes a few seconds. Once the amplier is initial-
ized, it is ready to be powered on.
Before powering on, ensure that your preamp
volume level is not too high or else speaker
damage may occur.
Turn on the amplier by pressing the front panel power
button. If an external trigger input from a preamp is
used, turning on the preamp should automatically turn
on the amplier. The Status Light turns blue indicating
the amplier is active. Toggling the power button again
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LAST ON, FIRST OFF! – To avoid potential
loud pops and/or hum, always turn on the
amplifer last after other components such
as pre-amps and sources and turn off the
amplifer first when powering down.
Normal Operation
Observe these simple guidelines during normal operation:
Setting up Enhanced Ethernet Control (E2C): To enable
E2C, the amplier must be connected directly to a net-
work router or switch as indicated by the green network
activity LED on the rear panel of the amplier. After a
couple minutes connected to the network, the amplier
network module will be initialized and the amplier will
be controllable as a network device.
Source Material: Your Acurus amplier will sound only as
good as the source material it is amplifying. We recom-
mend CD-quality or higher bitrate sources in order to
experience the full capabilities of your new amplier.
You’ll probably nd that MP3 or other lossy, compressed
(less than 256Kbps bitrate) source audio lack the detail
and denition that your Acurus components are capable
of delivering.
Break In Period: While we burn-in each unit at the fac-
tory before it is shipped, we recommend playing your
amplier a minium of 24 hours before performing any
critical listening.
When not in Use: We do not recommend leaving the
amplier on continuously as a means of somehow
improving it’s long-term reliability or sonics. As with
prior Acurus designs, we’ve designed the A2000 series
ampliers to come up to operating temperature in a few
short minutes and have chosen components that can
handle temperature cycles well beyond the intended life
of the product.
We can minimize electric utilization and preserve our
global environment by taking advantage of the low-pow-
er standby mode these ampliers offer.
Acurus’ Proprietary Enhanced
Ethernet Control (E2C)
Enhanced Ethernet Control allows the user or installer to
quickly and easily control and monitor the status of Acu-
rus components over a home network. For the A2000
series ampliers, this capability provides a useful setup
and diagnostic tool.
Any networked computer, smartphone or tablet con-
nected to the local network and running up-to-date web
browser software may be used to control and monitor
the amplier. To access the control page of the amplier,
the amplier’s IP address must be typed in the browser
URL line of the controlling device.:
Because most network routers default to allow DHCP
(service running on the router) to automatically assign
IP addresses to network devices, it is necessary rst to
discover the specic IP address assigned to the ampli-
er by the network router. There are a few common
methods to accomplish this.
Manual Network Discovery: Below are several methods
that can be used to discover an Acurus A2000 series
amplier on a local network. The critical information
for identifying the Acurus component is that the A2000
series mac address always is formatted with the rst 3
pairs of numbers constant as:
MAC Address 00:03:75:XX:YY:ZZ
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problem resolution
From time to time, problems may occur. The following ta-
ble is intended to help categorize and solve issues that
may arise. Of course, if problems persist, do not hesitate
to call your local dealer or Acurus Customer Service.
Troubleshooting Table
problem or symptompossible causesrecommendations
Amplifier does not power on –
no front panel lights
Amplifier powers on with red standby
light but does not switch on with blue
light indicator via web control
Amplifier switches on (blue indicator)
but does not produce audio
Not all amplifier channels appear
to be working
AC not connected• Check that power cord is connected at the wall and at the
Blown or missing mains fuseCheck fuse compartment in back of unit near AC inlet.
Control device not connected
to local network
Amplifier disconnected from
local network
Loudspeakers disconnectedCheck loudspeaker connections at the amplifier and at the
Pre-amp not powered onCheck preamp power status.
Pre-amp not connected
properly
Source device disconnected• Check connections between source device and pre-amp.
Web control global or
channel mutes active
Shorted or open speaker leadsCheck loudspeaker connections at the amplifier and at the
Pre-amp not connected
properly
Loudspeaker problemDisconnect problem loudspeaker and reconnect it to a known
Preamp or source device
surround mode problem
(applies primarily to
A2005, A2007)
Web control global or
channel mutes active
Blown channel protection
fuse(s)
back of the unit.
• Check that switched AC outlets are on.
• Check that power conditioner is on (if applicable).
Replace fuse and retest. If problem persists, refer unit to
service personnelle.
• Check to ensure control device is connected to the local
network and not another neigboring network.
• Check to ensure that all network routers and switches are
powered up and active.
Check network activity light – if not illuminated green, check
opposite end of cable. If cable is plugged in and switch or
router shows activity indication, replace network cable.
speaker terminals. Look for frayed or disconnected leads.
Check to ensure amplifier inputs are connected directly from
corresponding pre-amp outputs via good RCA cables.
• Try using an alternate source device to eliminate the
possibility of a pre-amp problem.
Using web control, check mute button states on main view
and advanced views. Alternately, reset AC power to the unit to
reset the mute states. Note that with DHCP control, this may
reset the unit IP address.
speaker terminals. Look for frayed or disconnected leads.
Check to ensure amplifier inputs are connected directly from
corresponding pre-amp outputs via good RCA cables.
good amplifier channel.
Check that speaker sound is supported in the processing
mode that is active. For example, a center channel speaker
will be silent in Dolby Digital 2.0 mode. Likewise, for speech
playback, often the left and right front speakers will be silent
in Dolby Pro Logic mode. Refer to the information that came
with the preamp or source device.
Using web control, check mute button states on main view
and advanced views. Alternately, reset AC power to the unit to
reset the mute states. Note that with DHCP control, this may
reset the unit IP address.
Can sometimes occur after faulty connection to good
loudspeaker OR good connection to faulty loudspeaker.
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Hum persists only when amplifier
is on – goes away in standby
Cannot control amplifier from mobile
device or computer
Turning on pre-amp does not
automatically turn on amplifier
Amplifier runs for a while then one
or more channels cut out
Amplifier runs hot even at low
audio levels
Shorted or open speaker leadsCheck loudspeaker connections at the amplifier and at the
Pre-amp not connected
properly
Loudspeaker problemDisconnect problem loudspeaker and reconnect it to a
Partially connected or faulty
RCA input cable
Bad AC ground connection• Check to ensure the original 3-conductor heavy-guage
Cable or Sattelite TV connection
causing hum
Control device not connected
to local network
Amplifier disconnected from
local network
Incorrect IP address input to
controlling computer or mobile
device browser
Trigger cable missing or plug
not seated fully in trigger
in jack
Trigger voltage outside
acceptable range
Faulty (shorted) loudspeaker
connection
Faulty loudspeakerRemove loudspeaker and re-check channel with a
Ventillation inadequateCheck to ensure that sides, rear and top of unit have at least
Low impedance
loudspeaker load
Faulty (shorted)
loudspeaker connection
Faulty loudspeakerRemove loudspeaker and re-check channel with a
speaker terminals. Look for frayed or disconnected leads.
Check to ensure amplifier inputs are connected directly from
corresponding pre-amp outputs via good RCA cables.
known good amplifier channel.
• Check for RCA plugs not seated completely in jacks
• Isolate and replace faulty cable.
power cord that shipped with your Acurus is used for
the amplifier.
• Try a different power outlet in case the wall outlet ground
is defective.
• Attempt to power the system from a single AC outlet
to minimize ground loops.
Verify source by disconnecting incoming cable line or satellite
dish cable to see if hum disappears. If this is the source, then
hum will dissappear when the cable is disconnected from the
system. If so, us an isolation transformer (or Mondial Magic
Box) at each of the cable and/or satellite inputs.
• Check to ensure control device is connected to the local
network and not another neigboring network.
• Check to ensure that all network routers and switches are
powered up and active.
Check network activity light – if not illuminated green, check
opposite end of cable. If cable is plugged in and switch or
router shows activity indication, replace network cable.
Check IP address on host router or using an IP scan tool.
If IP address is correct, perform full power reset of amplifier
(remove and reinsert AC inlet cord).
Check trigger cable connections and re-test.
Refer to pre-amp information to ensure the trigger output falls
into the range 5-24Vdc.
Check loudspeaker connections at the amplifier and at the
speaker terminals. Look for frayed leads touching each other
or touching chassis metal.
known-good loudspeaker.
2 inches of air space and that air can flow in and out of
space around amplifier installation.
Check to ensure that the loudspeakers are greater than or
equal to 4 ohms nominal impedance.
Check loudspeaker connections at the amplifier and at the
speaker terminals. Look for frayed leads touching each other
or touching chassis metal.
known-good loudspeaker.
Obtaining Additional Help
For problems not addressed here, have the model, serial
uncompromised playback of multi-channel movies, mu-
sic and games. It incorporates new features and power
requirements for premium Home Theater receivers,
pre-ampliers, power ampliers and speakers capable
of distributing an optimal soundstage across wide view-
ing areas in dedicated Home Theaters. We’re happy to
report that our ampliers pass with ying colors.
WARRANTY
U.S. and Canada:
The Warranty below is valid only for sales to consumers
in the United States or Canada.
The manufacturer warrants this product to be free from defects in
materials and workmanship (subject to the terms set forth below)
for a period of five (5) years from the date of purchase. During
the Warranty period, the manufacturer will repair or replace (at the
manufacturer’s option) this product or any defective parts.
But in today’s world, you may point out, it’s not enough
to simply deliver great sound. You want control of the
experience. We recognized that too when we designed
the Acurus A2000 series. That’s why we developed an
entirely new technology which gives you total control of
your system - using our built-in proprietary web control.
With our web control, you can monitor and control all
system features and functions through an existing home
network, all with a smart phone, computer, or almost
any device with a web browser. No need for yet another
IR remote on the coffee table. We put the control where
you want it - in your hands and in your pocket. As future
updates become available, these amps can be updated
in both software and hardware. There are no apps to
download since all the software, including the user inter-
face, resides in the unit itself.
So, see your local dealer and ask for a demo to under-
stand why we feel, and others agree, that the Acurus
A2000 series delivers an audio experience unmatched
by any others in its class.
To obtain technical support and/or warranty service, you may either:
(a) contact the authorized Acurus dealer from which you purchased
this product or (b) call INDY AUDIO LABS at 1-866-559-5113
(toll free) or (c) email INDY AUDIO LABS support at support@
indyaudiolabs.com. If you choose to call INDY AUDIO LABS directly
we strongly suggest that you choose the technical support option as
the majority of customer problems can be solved over the phone.
If technical support is unable to solve the problem, they will advise
as to whether the preferred route to obtain warranty service is to
return the product to the INDY AUDIO LABS authorized dealer from
which you purchased the product or to return the product directly
to the manufacturer, freight paid, for repair. If returning the product
you will need to obtain a Return Authorization from Indy Audio Labs
and ship this product in either its original packaging or packaging
affording an equal degree of protection.
Proof of purchase in the form of a bill of sale or receipted invoice
(which is evidence that this product is within the Warranty period)
must be presented or included in order to obtain Warranty service.
This Warranty is invalid if (a) the factory-applied serial number has
been altered or removed from this product or (b) this product was not
purchased from an INDY AUDIO LABS authorized dealer. You may call
1-866-559-5113 (choose the INDY AUDIO LABS customer service
option) to confirm that you have an unaltered serial number and/or
that you purchased from a INDY AUDIO LABS authorized dealer.
This Warranty is only valid for the original purchaser and will
automatically terminate prior to expiration if this product is sold or
otherwise transferred to another party.
This Warranty does not cover cosmetic damage or damage due to
misuse, abuse, negligence, acts of God, accident, commercial use or
modification of, or to any part of, the product. This Warranty does not
cover damage due to improper operation, maintenance or installation,
or attempted repair by anyone other than the manufacturer or an
INDY AUDIO LABS dealer which is authorized to do INDY AUDIO LABS
warranty work. Any unauthorized repairs will void this Warranty.
This Warranty does not cover product sold AS IS or WITH ALL FAULTS.
REPAIRS OR REPLACEMENTS AS PROVIDED UNDER THIS
WARRANTY ARE THE EXCLUSIVE REMEDY OF THE CONSUMER.
THE MANUFACTURER SHALL NOT BE LIABLE FOR ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS
OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE
EXTENT PROHIBITED BY LAW, THIS WARRANTY IS EXCLUSIVE
AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES
WHATSOEVER, INCLUDING BUT NOT LIMITED TO, THE WARRANTY
OF MERCHANTABILITY AND FITNESS FOR A PRACTICAL PURPOSE.
Applicable Territories: Some states and foreign territories do not allow
the exclusion or limitation of incidental or consequential damages or
implied warranties so the above exclusions may not apply to you.
This Warranty gives you specific legal rights, and you may have
other rights, which vary from state to state and territory to territory. The
warranty on this product if it is sold to a consumer outside of the United
States or Canada shall comply with applicable law and shall be the
sole responsibility of the distributor that supplied this product. To obtain
any applicable warranty service, please contact the dealer from which
you purchased this product, or the distributor that supplied this product.
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about acurus and
indy audio labs
Acurus and Aragon are wholly owned brands of Indy Audio
Labs. Acurus was originally founded in 1993 by Mondial
designs as a more affordable alternative to its, by then,
critically acclaimed Aragon brand.
Indy Audio Labs was founded in late 2008 by three
audio engineers and a physicist who saw a vision for an
affordable set of home entertainment products which bring
together professional-grade audio performance, state-of-
the-art control and connectivity, and simplied access to
today’s content sources.
Like it’s predecessor, Mondial, Indy Audio Labs designs
and manufactures all of its audio components in the USA
using custom fabricated parts and assemblies. Indy Audio
Labs prides itself on remaining true to the original mission