Acumen AiM 108CH User Manual

ACUMEN AIM Software HD 2.6 User Manual
Table of Contents
How to Register AIM Software HD 2.6.......................................................................................... 5
General Notations .......................................................................................................................... 6
Before Using AIM Software HD 2.6............................................................................................... 6
On-line User Manual ...................................................................................................................... 6
Uninstall AIM HD 2.6 ...................................................................................................................... 6
Using AIM Software HD 2.6 on Windows Vista and Windows 7 platforms .............................. 6
CPU Usage ...................................................................................................................................... 7
Streaming Information .................................................................................................................. 7
Technical Support Information ..................................................................................................... 7
Chapter 1. Using AIM Software HD 2.6 ...................................................................................... 8
Chapter 1-1. System Settings .................................................................................................... 8
Chapter 1-2. Add a New Device ................................................................................................. 9
Chapter 1-3. Device Type .......................................................................................................... 11
Chapter 1-4. ONVIF Setting ...................................................................................................... 11
Chapter 1-5. IPScan Utility ....................................................................................................... 12
Chapter 1-6. Dual Monitor Outputs .......................................................................................... 12
Chapter 2. Recording Settings................................................................................................. 12
Chapter 2-1. Schedule Recording Settings ............................................................................ 13
Chapter 2-2. Motion Detection Recording .............................................................................. 13
Chapter 2-3. Recording at System Startup ............................................................................. 15
Chapter 2-4. Estimated Recording Days ................................................................................. 15
Chapter 2-5. Network Storage .................................................................................................. 15
Chapter 3. Grouping Settings .................................................................................................. 18
Chapter 3-1. Grouping Name ................................................................................................... 18
Chapter 3-2. Grouping’s Devices ............................................................................................. 19
Chapter 3-3. Grouping Authentication .................................................................................... 19
Chapter 3-4. Recall a Grouping ............................................................................................... 20
Chapter 3-5. Grouping Sequence ............................................................................................ 20
Chapter 3-6. Main Grouping ..................................................................................................... 20
Chapter 3-7. Window-divisions ................................................................................................ 20
Chapter 3-8. Dynamic Video Channel Editing ........................................................................ 21
Chapter 3-9. Digital Zoom ......................................................................................................... 21
Chapter 4. Video Playback ....................................................................................................... 23
Chapter 4-1. Playback ............................................................................................................... 23
Chapter 4-2. Playback for an IP Camera within the Main Grouping ..................................... 23
Chapter 4-3. Multiple Channels Playback ............................................................................... 24
Chapter 4-4. Remote AIM Multiple Channels Playback ......................................................... 24
Chapter 4-5. Remote DVR/NVR Playback ............................................................................... 25
Chapter 4-6. Remote DVR/NVR File Download ...................................................................... 25
Chapter 4-7. AVI File Exporting & Play From a File ............................................................... 26
Chapter 4-8. Snapshot .............................................................................................................. 27
Chapter 4-9. Alarm Event Playback ......................................................................................... 27
Chapter 5. Audio ....................................................................................................................... 28
Chapter 5-1. Two-way Audio .................................................................................................... 28
Chapter 5-2. Two-way Audio .................................................................................................... 28
Chapter 5-3. Audio Recording ................................................................................................. 28
Chapter 6. Archiving Manager ................................................................................................. 29
Chapter 6-1. Archiving Source ................................................................................................ 29
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Chapter 6-2. Archiving Destination ......................................................................................... 30
Chapter 7. User Settings .......................................................................................................... 31
Chapter 7-1. Add a User ........................................................................................................... 31
Chapter 7-2. Modify an Existing User ..................................................................................... 31
Chapter 7-3. Delete a User ........................................................................................................ 31
Chapter 7-4. User Authorization .............................................................................................. 31
Chapter 7-5. Alarm Email Notifications ................................................................................... 32
Chapter 8. Multiple Monitors, PTZ & Keyboard ...................................................................... 33
Chapter 8-1. Preset Point Settings .......................................................................................... 33
Chapter 8-2. AIM Software HD 2.6 Status Panel ..................................................................... 34
Chapter 8-3. Control PTZ via Keyboard .................................................................................. 34
Chapter 8-3-1. DVR/NVR Control Mode ................................................................................... 34
Chapter 8-3-2. Window-division............................................................................................... 35
Chapter 8-3-3. Recall a Camera ............................................................................................... 35
Chapter 8-4. IP Camera ePTZ or ROI Feature ......................................................................... 35
Chapter 8-5. Multiple Monitors Virtual Matrix Output ............................................................ 36
Chapter 8-6. Switching in Between AIMs and Virtual Matrix Monitors ................................ 37
Chapter 8-7. Keyboard Playback ............................................................................................. 38
Chapter 9. eMap Manager ......................................................................................................... 39
Chapter 9-1. Before Accessing eMap Manager ...................................................................... 39
Chapter 9-2. Tool Bar ................................................................................................................ 40
Chapter 9-3. eMap Alarm Options ........................................................................................... 41
Chapter 9-3-1. Setup a Map ...................................................................................................... 41
Chapter 9-4. Setup a Device on a Map .................................................................................... 42
Chapter 9-4-1. Delete a Device on a Map ................................................................................ 42
Chapter 9-4-2. Arrange a Device .............................................................................................. 42
Chapter 9-4-3. Device Property ................................................................................................ 43
Chapter 9-5. Find a Device on eMap ....................................................................................... 43
Chapter 9-6. Camera View Control .......................................................................................... 43
Chapter 10. Web Server ............................................................................................................ 44
Chapter 11. Database Manager ................................................................................................... 45
Chapter 11-1. User Operational Report ................................................................................... 45
Chapter 11-2. Event Report ...................................................................................................... 45
Chapter 11-3. Database Maintenance ...................................................................................... 45
Chapter 11-4. Import Database ................................................................................................ 45
Chapter 11-5. Export Database ................................................................................................ 45
Chapter 12. Alarm Management .............................................................................................. 46
Chapter 12-1. Enable Alarm Input ............................................................................................ 46
Chapter 12-2. AIM Motion Detection & Remote Motion Detection ....................................... 46
Chapter 12-3. Alarm Output Management .............................................................................. 46
Chapter 12-4. Remote Alarm Input (DI) & Digital Alarm Output (DO) ................................... 47
Chapter 13. Retail and Distribution Business Solutions....................................................... 48
Chapter 13-1. POS Connection Basis for Retail Business .................................................... 48
Chapter 13-2. Test POS Communication with a PC ............................................................... 48
Chapter 13-3. Link POS with a Channel .................................................................................. 49
Chapter 13-4. Playback for POS Transactions ....................................................................... 50
Chapter 13-5. Search POS Transactions ................................................................................ 51
Chapter 13-6. Scanner Connection Basis for Transportation Business ............................. 51
Chapter 14. Trouble Shooting ..................................................................................................2
Chapter 14-1. What should I do if i experience video flickering in AIM................................2
Chapter 14-2. What should I do for verifying RS-485 keyboard that is properly installed..53
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APPENDIX ..................................................................................................................................... 54
nimum System Requirement .................................................................................................. 54
Mi
Username and password ............................................................................................................ 54
Benchmark Environment: ........................................................................................................... 54
G
raphics Card for Supporting 6 Monitors: ............................................................................... 54
H.264 benchmark table ................................................................................................................ 55
AIM 1080P dual-streaming H.264 benchmark table .................................................................. 55
AIM 2.6 HD Software Specification ............................................................................................ 57
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AIM Software HD 2.6 User Manual
Central Management Software (AIM Software HD 2.6) is a total solution for managing Acumen’s network products including IP cameras and DVRs/NVRs. AIM Software HD 2.6 contains (1) network video recording software, (2) eMap Manager, (3) Database Manager, (4) Web Server, (5) AIM remote playback, (6) video archiving, and (7) remote AIM/DVR/NVR playback and file download.
Major features including managing 72 H.264/JPEG IP cameras and DVR’s/NVRs cameras recording, remote DVR/NVR video playback and file download, and camera groupings with user authentication are integrated within one system application. Two monitors for displaying up to 72 channels 1080P H.264 IP cameras are available for TV wall application.
One important feature of eMap is the central management system for live monitoring, alarm snapshot management, and map management. IP devices installed at different locations can be represented and managed by using maps. Face detection, motion detection, audio detection, and tampering detection provided by an IP camera can trigger various alarm outputs including PTZ preset recall, snapshot email, alarm popping up in full screen, PC siren warning, and pre- and post-alarm recording.
Circular recording, schedule recording, limited recording time, individual HDD recording size configurable, and individual camera recording frame rate configurable provide the flexibilities in managing recording storages. For large video storage, video archiving into a NAS for backup purpose and video recording from AIM to eSATA RAID and internal RAID, and network RAID are also supported. POS, network cash drawer, and text overlay recording into a database are available for quick video search.
AIM Software HD 2.6 is designated for hybrid solution for IP camera, video server, IP Fast Dome, and DVRs/NVRs. It provides total solutions for IP Video digital surveillance. Major features are:
AIM Software HD 2.6 Main Features
1. Record and manage up to 72 channels of H.264/JPEG HD IP cameras or DVR/NVR’s cameras.
2. Up to 72 channels 1080P IP cameras on two monitors for TV wall application
3. Scheduling, continuous, and motion detection recording supported
4. eMap live video with alarm snapshots
5. RAID, network RAID, and video archiving
6. Multiple channels playback for remote network AIM
7. Integrated alarm management for various alarm outputs
8. Web server for live video
9. iPhone and Android phones support
10. Retail and transportation business solutions
11. Device grouping and recall
12. IP Fast Dome control
13. Export recorded video to AVI file format
14. Easy-to-use calendar and time selections for video playback
15. User access levels configurable for groupings and features
16. Complete operational event logs
17. Two-way audio and audio recording
18. Digital zoom, device ePTZ and ROI supported
19. Dynamically video channels swapping with mouse drag-and-drop
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Copyrights
ACUMEN INT. CORP. holds exclusive ownership of the software and all intellectual property rights embodied therein, including copyrights and valuable trade secrets incorporated in the software's design and coding methodology. The software is protected by international treaty. This agreement provides you with only a limited use license, and does not grant you any intellectual property rights in the software.
Adobe and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Windows, Windows 2000, Windows XP, Windows Vista, and Windows 7 are registered trademark of Microsoft Corporation in the United States and other countries
How to Register AIM Software HD 2.6
To register AIM Software HD 2.6, please click on Register button from Login dialog box or About button to register the software. To get unlocking key, please visit http://www.acumenin.com. Please type all the necessary information. The unlocking will be sent to your email account.
After receiving the unlocking key email, please click on Register button. Enter mail address and unlocking key to get full access of AIM Software HD 2.6.
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General Notations
The terms of IP-based devices or products used in this document refer to H.264 HD/JPEG IP Fast Domes, Video Servers, or IP Cameras. The terms of DVR/NVR devices/products refer to DVR 3, DVR5 series, and NVR Touch Series.
Before Using AIM Software HD 2.6
AIM Software HD 2.6 contains video recording. AIM Software HD 2.6 supports multiple hard disk drives recording. If overwritten setting is enabled, the oldest recorded video clips get deleted first. If you want logical partitions in your hard disk drive, please setup at least 20 GB for each drive. To setup hard disk setting, please click on “System Setting button.
Select recording hard drives for AIM Software HD 2.6 recording. To enable HDD overwritten option, please check this option.
Furthermore, each logical HDD drive should contain at least 10% empty space for storing video data. AIM Software HD 2.6 deletes the oldest files first until it reaches 90% of the logical drive, and it proceeds to the next logical hard disk drive for recording.
On-line User Manual
AIM Software HD 2.6 adopts Acrobat Reader for its on-line manual by clicking on “Windows-> ACUMEN AIM HD 2.6->User Manual”. You must install Acrobat Reader before opening the on-line manual.
Uninstall AIM HD 2.6
To uninstall AIM HD 2.6, please select Start->Program Files-> ACUMEN AIM HD 2.6->Uninstall. A user might want to export the database. Re-import the database after new installation. Please see Database Manager for detail.
Using AIM Software HD 2.6 on Windows Vista and Windows 7 platforms
When you install AIM Software HD 2.6 on Windows Vista and Windows 7 platforms, please go to control panel->User Account Control Setting and low the setting to Default. This can make sure that AIM can login automatically when AIM watchdog performs system reboot.
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CPU Usage
To limited AIM Software HD 2.6 CPU usage, a user can click on CPU usage button to limit CPU usage at certain percentage.
Streaming Information
To get live video streaming information, click "F2" function key on the keyboard.
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Chapter 1. Using AIM Software HD 2.6
Note: The default passwords for all users are empty.
To access AIM Software HD 2.6, follow these steps:
1) Click on AIM Software HD 2.6 via Start->Program Files->ACUMEN AIM Software HD
2.6->AIM Software HD 2.6.
2) Click on AIM Software HD 2.6 on desktop.
To login AIM Software HD 2.6, please follow these steps:
Step 1. Select a user from User name dropdown list. Step 2. Type the password or leave it blank if you are first time to use this software. Step 3. Click on OK button.
Chapter 1-1. System Settings
System settings contain HDD settings, device settings, and grouping settings. Please finish System Setting before operating AIM Software HD 2.6.
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Auto run this application when system starts:
AIM Software HD 2.6 auto-run when Windows starts
Auto sequence after reboot:
Perform grouping sequence after system reboot.
Full mode after reboot:
Perform full screen mode after system reboot.
Original video resolution at full screen mode:
Use original resolution at single channel view mode. Do not scale original video.
Auto login when system starts:
Bypass login when system starts.
Default grouping:
Set default grouping at start-up.
Auto minimized when system starts:
AIM runs in the background when system starts. Limit max CPU usage: Limit the CPU usage at certain rate. Default grouping: Set default grouping. Default window division:
Set default window division at start-up. To enable circular recording, please check HDD Overwritten option. To select HDDs
for recording, please select HDD(s) for recording in HDD Information list box.
System reboot:
enable the system to reboot every day at certain time. Recycle space: Reserved recycling HDD space for other applications or OS using. HDD reserved day: Limit video recording within certain days. Turn off hardware acceleration By default, AIM utilizes Direct3D on a graphics card quick video rendering. It the PC
does not have such device, turn off this option. AIM ID: The AIM ID controlled by keyboard Language:
To choose language setting, please select your language from Language combo box.
Chapter 1-2. Add a New Device
To add a particular device, please first select the channel and click on “Property” button for adding a new device. The “Camera Settings” dialog box shows up. Please type at least, IP/DNS address, port number, username, and password for connecting the live video of the device. You can also click on “Find Device” and
selection one device from the IPScan tool. Click on “Detect” button for detecting the device
type.
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Note: 1. RS-485 camera ID (1 to 128) must match the ID setting of the IP Fast Dome. The
software may not control PTZ movement if the ID setting is incorrect.
To edit Camera Setting dialog box, please right mouse click on a channel and select Camera Properties menu item.
NameCamera name which is displayed on top of live video channel  LocationIndicating the location of the camera installed.  Frame RateFrame rate for the device  ONVIFFrame rate and video quality settings based on ONVIF protocol.  Device TypeDevice type selection box, RTSP is for H.264 D1 or H.264 HD IP
cameras.
Enable RecordingEnable or disable recording for the device  Auto Import DVR--Automatically import DVR/NVR cameras into AIM automatically.  Low bitrate recording modeRecord one frame per second.  IP/DNS (required)The IP address of the device  HTTP Port NumberThe HTTP port number of the device  Video Port Number—DVR/NVR’s video port number/IP camera’s RTSP port
number
UsernameThe username which is allowed to login the device  PasswordThe password for the username  Image SizeThe source video size of the device  Camera/485 IDIP Fast Dome RS-485 ID.  Low Bitrate Client and Server ConnectionConnect in between AIM in low bitrate
mode.
Synchronize Time with PCSynchronize time with the remote PC.  Find deviceSearch IP cameras and configure the IP camera.  Auto Audio SwitchFor automated two-way audio connection
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If the above settings are done, you can click on Connect button to test if the device is properly For default username and password information, please see appendix for detail.
Chapter 1-3. Device Type
There are few device type drivers for connecting streaming:
RTSPConnect an IP camera with RTSP streaming protocol. DVR/NVR-JPEG--Connect a DVR/NVR by MJPEG protocol. DVR/NVR-H264Connect a DVR/NVR by H.264 protocol. AIM-JPEGConnect a AIM by MJPG protocol. Low Bitrate IP CameraConnect an IP camera by low bitrate protocol. Low Bitrate DVR Camera--Connect an IP camera by low bitrate protocol. Looping CameraFor demonstration purpose, you can choose Looping Camera at
Device Type selection box for duplicate video channel without physically connecting to an IP camera or a DVR’s camera. It can reduce bandwidth for the network video.
Chapter 1-4. ONVIF Setting
To use RTSP streaming, please first setup ONVIF protocol. The detail setting of ONVIF is described as below:
ProfileA user can select different streaming profile such as H.264 720P or JPEG
720P.
ProtocolStreaming protocol such as RTP/UDP, RTP/TCP, or RTP/TCP/HTTP.  QualityCompression quality  Brightness: Brightness setting of the video  SaturationSaturation setting of the video  ContrastContrast setting of the video  SharpnessSharpness setting of the video  Frame rateChange frame rate setting of the IP camera.  Bit RateBit rate setting of the video
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Note: IPScan can only work under LAN environment, not Internet environment.
Note: ONVIF setting can only support Acumens ONVIF cameras.
Chapter 1-5. IPScan Utility
To find out the network devices, IPScan utility can scan through all IP address within LAN.
A user can select a device item in IPScan and click on Close button to setup the device. All the device information such as IP address and port number get automatically carried over AIM Software HD 2.6. Click on Connect button in the device dialog box which can test the connection between the PC and the device.
You can also manually add devices information of IP Fast Dome/IP camera/video server/DVR
Chapter 1-6. Dual Monitor Outputs
AIM Software HD 2.6 supports dual-screen outputs. There are up to 72-channel H.264 decoding at same time To do so, please have two monitors' PC first. AIM detects each screen's resolution automatically and display video on its monitor..
Chapter 2. Recording Settings
AIM Software HD 2.6 is configured as continuous recording after an IP camera is connected.
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To change recording configuration, please follow the following selections.
Chapter 2-1. Schedule Recording Settings
AIM Software HD 2.6 can schedule recording based on “Always”, “No Record”, and “Motion recording for a particular hour.
To enable recording for a particular hour, please click on the week control and set the recording option for the hour. Please also specify the recording type by selecting one of the recording types.
To enable recording schedule for all hours, please click on Apply button for “Apply All Schedule”. To apply the recording settings for all cameras, please click on Apply button for “Apply Schedule
to All Channels”
Chapter 2-2. Motion Detection Recording
To enable motion detection recording, please click on camera “Property” button to enable “Camera Settings” dialog box. Once the IP camera is configured properly, please click on “Video” button to test the video streaming.
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Please enable on “Motion Detectionoption and click on "Optiona" to setup motion detection. There are up to four motion areas available for a user to configure. Perform mouse-dragging on the video area to define a motion area. Perform right-mouse click can clear a area or clear all areas. To change motion detection sensitivity, please click on the scroll bar for adjust.
At live monitoring mode, if a motion detection is triggered, the camera window shows “little man” to indicate a motion detection event.
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Chapter 2-3. Recording at System Startup
After the restart of AIM Software HD 2.6, AIM Software HD 2.6 starts recording automatically. There is no need to restart recording service. If a schedule is set, AIM Software HD 2.6 records video based on the schedule at startup.
Chapter 2-4. Estimated Recording Days
After system installation, to estimate approximate recording days, a user can click
on System setting button to enable system dialog box. Click on “Record time” tab.
Estimated recording day and time information gets shown on the dialog box.
Chapter 2-5. Network Storage
For recording over network storage such as iSCSI or NAS RAID storage, a user can configure
AIM Software HD 2.6 to record the video to the network storage, if the network storage supports “Network Neighborhood” or Samba protocols.
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To do so, please first select a drive at “Add Network Drive” list. Select network storage by click
on “Mapped Drive of AIM PC” button. Once the network storage is selected, click on Apply
button. At the last, please check the newly added network storage from Drive Number for enabling the storage. AIM records based on the selected drivers at circular recording basis.
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For "Map Network Drive", please make sure that "Reconnect at logon" option is checked. This can avoid losing connectivity from AIM due to network driver rebooting.
For adding a network driver for AIM, please select one of the PC HDD or network HDD. Perform right mouse click on the HDD. Click on "Map Network Drive.." menu item. "Map Network Drive" dialog box shows up.
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Chapter 3. Grouping Settings
A user may want to manage camera or DVR/NVR groupings based on their geographic locations or their functions. The video of the grouping devices can be recalled easily later on. To setup groupings, please click on the Grouping button and follow the followings steps.
Select left IP Cam/DVR/NVR grouping and select right grouping item. Click on
Right button to create a grouping.
Click on Up or Down button to change the sequence in Grouping tree view.  Click on Apply button for the grouping settings.
Once the groupings are set, a user can switch to different grouping view quickly.
Chapter 3-1. Grouping Name
A user can assign a name for a grouping. To assign grouping name, please right click on a
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