Actiontec electronic V.90 User Manual
Table of Contents
Do This First ................................................................................................................. 3
For Windows 3.1X Installation.............................................................................. 3
For Windows 95/98 Installation ............................................................................ 4
For Windows NT 4.0 Installation .......................................................................... 6
Installing the Modem ................................................................................................... 7
Jumper Settings ...................................................................................................... 7
Hardware Installation............................................................................................ 8
Connecting Devices to the Modem ........................................................................ 10
Configuring Windows 95...................................................................................... 10
Configuring Windows 95 OEM Service Release 2 ............................................. 11
Configuring Windows 98...................................................................................... 11
Configuring Windows NT 4.00 ............................................................................ 12
Installing and Configuring Communications Software .......................................... 14
Using the Modems Voice Features ....................................................................... 14
Troubleshooting ............................................................................................................ 15
Appendix A - AT Commands and S-Registers ............................................................ 20
AT Commands ........................................................................................................ 21
S Registers .............................................................................................................. 28
Appendix B - Communications Regulations .............................................................. 31
Proprietary Notice and Disclaimer
Unless otherwise noted, this document and the information herein disclosed are proprietary to ActionTec Electronics, Inc. Any person or entity to whom this document is furnished or who otherwise has possession thereof, by acceptance agrees that it will not be
copied or reproduced in whole or in part, nor used in any manner except to meet the
purposes for which it was delivered.
The information in this document is subject to change without notice and should not be
construed as a commitment by ActionTec. Although ActionTec will make every effort to
inform users of substantive errors, ActionTec disclaims all liability for any loss or damage
resulting from the use of this document or any hardware or software described herein,
including without limitation contingent, special or incidental liability.
Note: PC is a trademark of IBM Corporation. Windows 3.1, Windows 95, and Windows NT are trademarks of
Microsoft, Inc. K56flex is a trademark of Lucent Technologies, Inc. and Rockwell International.
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Do This First
Please read the following tips carefully before attempting to
install your new modem.
For WINDOWS 3.1 INSTALLATION
Because Windows 3.1 and 3.11 are not Plug-N-Play operating systems, it is
suggested that you do not rely on the Plug-N-Play capabilities of your computer to automatically configure the modem. Instead, manually select the COM
Port and IRQ setting by changing the jumpers. The jumper setting definitions
can be found in the Installing The Modem section under the heading Jumper
Settings. It is recommended that you disable an existing COM Port that you
are not using, like COM 2, and set the modems jumpers for COM 2 -IRQ 3.
This will avoid many of the pitfalls associated with installing a modem in
Windows 3.1X. If you cannot disable an existing COM Port, then you must
use COM Ports 3 or 4 and select an interrupt that does not cause a conflict
with another device. If you do not know the available interrupts on your system, you will have to use trial-and-error to get the modem properly configured.
To disable one of your computers existing COM Ports, you need to enter
your System BIOS Setup routine (read your Computers User Manual for
instructions on how to invoke the BIOS Setup). [If you have a seperate I/O
card, use the cards jumbers to disable a COM Port]. Once inside the BIOS
Setup, look for a section called Integrated Peripherals. Locate the entry for
COM 2 or COM Port B and disable it. Save your settings before exiting.
Install your modem into the computer and start Windows 3.1 or 3.11.
Since you have manually selected the COM Port and IRQ settings of the
modem using the jumpers, you will have to manually assign the IRQ and
COM Port address in Windows 3.1X to the same settings as the modem. In
Windows 3.1X Program Manager, double-click on Main and then on Con-
trol Panel. Double-click on Ports. Select the COM Port your modem is us-
ing by clicking once on the icon for that port. Click on Settings and then on
Advanced. The COM Port is represented as an I/O address in hexadecimal
format. Select 3F8 for COM 1, 2F8 for COM 2, 3E8 for COM 3, or 2E8 for
COM 4 depending on which COM Port you selected your modem for. The
IRQ setting will be selected by setting the IRQ box to the appropriate number. If you have set your modem to COM 2, then you would set the IRQ to 3.
If you had chosen COM 3, then you would have set the IRQ jumper on the
modem to an available IRQ setting, one that did not interfere with another
device. You will need to set the Windows IRQ setting to this same number.
After you have configured Windows 3.1X, close Windows and reboot your
system. Install your communications software.
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For WINDOWS 95/98 INSTALLATION
If you are replacing an existing modem in your computer system with this
modem, be sure to remove all other modem drivers. Go to: Start-Settings-
Control Panel and double-click on the System icon. Select the Device Manager tab. Double-click on the Modems icon in the device tree to show the
modems installed. Highlight each modem listed by clicking once on the icon
next to the modem and then click the Remove button. It is also a good idea to
physically remove your old modem from the system. Note: once you remove
the old modem and its drivers from your system, you will need the old modem
driver diskette if you wish to reinstall it at a later date.
Figure 1: Win95 Modems Properties Panel
If you are going to use the TAM (Telephone Answering Machine) or speaker-
phone functions of the modem, you need to install the Unimodem V components of Windows 95. If you have Windows 95 OEM Service Release 2 (Version 4.00.950 B or above) or Windows 98, you do not need to install this
component as it is already built into the operating system.
To find the Windows 95 Version on your system, select: Start-Settings-Control Panel. Double-click on the System icon and select the General tab. If
the version of Windows 95 is 4.00.950 or 4.00.950A, go to: Start-Programs
and select Windows Explorer. Go to the UNIMODEM directory of the CDROM (the UNIMODEM driver is sometimes supplied on a separate floppy)
that came with your modem and right-click on UNIMODV.INF (or
UNIMODV, whichever is displayed) then click on Install. Restart your computer to enable the drivers.
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(Note: If you are using the default Play-N-Play jumper settings and not manu-
ally configuring the COM Port and IRQ jumpers, the following step may be
skipped. Refer back to this area only if Plug-N-Play cannot successfully configure your modem.)
The modem will need one IRQ (interrupt) and one COM Port to function. To
check for any available interrupts in your system, go to Start-Settings-Con-
trol Panel. Double-click the System icon and select the Device Manager
tab. Click the Properties button to view the System Resources. There are 16
(0-15) interrupts available in a system. Make a note of any interrupt not listed.
If you do not have any free interrupts you may need to disable an existing
device that you are not currently using, such as COM2 on your motherboard.
This will free up I/O port 0x2F8 and IRQ 3.
To disable COM2, boot your system and enter your BIOS setup. You can
normally invoke the BIOS setup menu by pressing a key or a combination of
keys at the first boot up screen. Some of the common keys are Del, F1, F2,
Ctrl+Alt+S, Ctrl+Alt+Esc. If none of the mentioned key combinations work,
please refer to your computer system manual for instructions on how to invoke the BIOS setup. (note: if your system uses a serate I/O Card, use the
cards jumpers to disable a COM Port.)
Once inside the BIOS setup, find the menu for integrated peripherals, locate
the COM port settings, then disable COM2 or Comport B. If unsure, please
consult your computer users manual. Be sure to Save the settings before
exiting the BIOS Setup. The computer will then reboot. Set your modems
jumpers to COM 2 - IRQ 3 (See Jumper Settings in the Installing the Mo-
dem section for jumper setting diagrams.).
You will also need to disable the COM Port from the device manager. Go to
Start-Settings-Control Panel double-click on the System icon, select the
Device Manager tab. Double-click the Ports (COM & LPT) icon to expand
the Ports tree and highlight Communication Port (COM2). Now click on
the Properties button. Put a Check mark in Disable in this hardware profile
(Windows 95 OEM SR2 only) or uncheck Original Configuration (cur-
rent) (for Windows 95 or Windows 95a). Exit Windows 95 and restart your
system. (Note: If COM 3 and or COM 4 are present and you have nothing
installed on these ports, delete them first before deleting COM 2).
(Note: If you are not familiar with changing the settings within your system
BIOS setup, you should skip the following system preinstallation procedure
and go to the Installing the Modem section. Refer back to this area only if
you have a problem installing the modem.)
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Go to your system BIOS Setup routine and find the Plug-N-Play settings.
These settings can be found within the Advanced, PNP/PCI Configuration,
or Plug and Play Configuration sections depending on the BIOS Manufac-
turer. Next, verify that one free IRQ has been set so that the ISA bus has
access to it (some BIOS dont allow individual selection of interrupts to ISA,
Plug-N-Play, or PCI). These settings can be called ICU, ICU/PCI, or PNP
depending on your BIOS version and manufacturer. Do not set this interrupt
to PCI only. Pay attention to the IRQ usage of the other peripherals in your
system. Do not reassign an interrupt that is already in use by another device.
Since each BIOS manufacturer has a different way of handling these configurations, you may have to use trial-and-error to get your modem properly configured. Be sure to Save the settings before exiting the BIOS Setup.
You are now ready to install the modem. Proceed to the Installing the Mo-
dem section.
For WINDOWS NT 4.0 INSTALLATION
If you are replacing the current modem in your computer system with this
new modem, be sure to remove all other modem drivers from your operating
system. Go to: Start-Settings-Control Panel and double-click on the Mo-
dems icon. Highlight the modem you wish to remove and click the Remove
button. Shutdown the computer, power-down, and physically remove the old
modem from your system. Do not install your new modem at this time. Follow the procedures below to help insure a trouble-free installation. Note:
once you remove the old modem and its drivers from your system, you will
need the old modem driver diskette if you wish to reinstall it at a later date.
It is seriously recommended that you DO NOT use the Plug-N-Play capabili-
ties of the modem for a Windows NT installation. Instead, manually set the
modems jumpers to COM 2 - IRQ 3 (see Jumper Settings in the Installing
The Modem section). The use of a COM 2 - IRQ 3 setting will provide the
least amount of system reconfiguration and aggravation for the installer. This
setting will require that you disable your computers on-board COM2 Port.
To disable COM2, boot your system and enter your BIOS setup. You can
normally invoke the BIOS setup menu by pressing a key or a combination of
keys at the first boot up screen. Some of the common keys are Del, F1, F2,
Ctrl+Alt+S, Ctrl+Alt+Esc. If none of the mentioned key combinations work,
please refer to your computer system manual for instructions on how to invoke the BIOS setup.
Once inside the BIOS setup, find the menu for integrated peripherals, locate
the COM port settings, then disable COM2 or Comport B. If unsure, please
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consult your computers user manual. Be sure to Save the settings before
exiting the BIOS Setup. The computer will then reboot. Set your modems
jumpers to COM 2 - IRQ 3. (See Jumper Settings in the Installing the Mo-
dem section for jumper setting diagrams.)
You are now ready to install the modem. Proceed to the next section.
Installing The Modem
JUMPER SETTINGS
This modem has two sets of jumper blocks used for manual COM Port and IRQ
(interrupt) selection. These are made available for users of non Plug-N-Play operating systems where the default jumper setting cannot be used. It also makes possible manual installation in a system where the installer wishes to use a specific
COM Port and IRQ. Figure 2 shows the default jumper setting for JP1 and JP2 as
shipped from the factory. This setting is for Plug-N-Play and will auto-configure
in computers with operating systems that support this feature, like Windows 95
Figure 2: Jumpers Set To Plug-N-Play (default setting)
The Jumper Block JP1 is used to select the desired COM Port for the modem.
Figure 3: shows the selections for each COM Port.
Figure 3: JP1 COM Port Options
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Jumper Block JP2 is used to select the IRQ (interrupt request) settings for the
modem. Figure 4: below details the possible selections.
Figure 4: JP2 IRQ (interrupt request) Options
HARDWARE INSTALLATION
1. Turn off the computer and all peripheral devices connected to it.
2. Unplug the computer power cord from the wall receptacle.
3. Remove the computers cover. Refer to your computer owners manual for
instructions.
4. Remove the screw securing the expansion slot cover behind one of the
computers available 16-bit ISA expansion slots. Lift the expansion slot cover
out as shown below.
Figure 5: Removing the Backplate
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5. Firmly, but gently, insert the modem into the available 16-bit expansion slot.
Ensure that the card is seated properly before securing it with the screw removed in Step 4, as shown in the following diagram:
Fig. 6: Installing The Modem
6. Put the chassis cover back on the computer.
7. Be sure that all power switches are in the OFF position, then reconnect the
power cables to the computer and its peripherals.
8. Connect the telephone line cable to the Line (Telco) jack as shown in Fig.7.
9. Turn on the computer and proceed to the following sections to configure
your modem to the operating system you are using.
Caution. Always discharge static electricity before handling your modem.
You may discharge static electricity by touching a grounded metal structure
or by using any commercially available grounding strap.
Make sure the expansion slot type is 16-bit, which has two slots to fit the ISA
card. 8-bit slots have only one connector. If you use an 8-bit slot, the modem
will not have access to the higher interrupts (IRQ 9-15).
The position of the expansion slots in your computer may differ from the
illustrations shown but the installation procedure should be the same.
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CONNECTING DEVICES TO THE MODEM
Fig.7: Connecting Devices
On the rear panel of your modem are input jacks to connect devices to the modem.
As shown in the diagram, there are jacks for connection to a phone and to a phone
line. The connector labeled Line (Telco) is meant to be connected to a standard
analog phone line. To help reduce the load on your phone line, it is recommended
that all other devices be disconnected from the phone line while the modem is in
use.
CONFIGURING WINDOWS 95
Step 1 Upon start-up, Windows 95 detects the modem and displays the New
Hardware Found dialog box. Select Driver from disk provided by hard-
ware manufacturer then Click OK.
Step 2 Insert the diskette (or CD-ROM) containing the modems Windows 95
.INF files and click OK
Step 3 If Windows asks for an installation disk, click OK and type A: (or CD-
ROM drive letter) in the dialog box that appears and click OK again.
Step 4 After the installer has copied the .INF files to the hard disk, a New Hard-
ware Found dialog box should appear prompting for the Wave Device
for Voice Modem. Click OK. (see the Do This First section for information on UNIMODEM.INF if this screen does not appear).
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