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Actiontec electronic
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RI408
User Manual
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Actiontec electronic RI408 User Manual

Broadband Router
Model #: RI408
Firmware Version: 4.0.16.1.45.27
User Manual
Ver 3.0
Solutions for the Digital Life
™

Introduction

1
Thank you for purchasing the Actiontec Broadband Router. The Router features eight Ethernet ports, making it one of the most versatile routers available. If you want to take your home or office networking to the next level, the Actiontec Broadband Router is sure to be one of the keys to your success.

Package Contents

s Actiontec Broadband Router
s Black Power cord
s Yellow cable (Ethernet, 6 ft.)
s White cable (Ethernet, 10 ft.)
s Quick Start Guide
s Installation Guide
s User Manual CD
s Wall-mount template
s Vertical stand
s Warranty
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Actiontec Broadband Router User Manual
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Chapter 1 Introduction

Minimum System Requirements

s Computer with Ethernet capability
s Microsoft Windows 98SE, Me, 2000, or XP; Mac OS 9 or greater; Linux/
BSD, Unix
s Internet Explorer 5.0 or higher; Netscape Navigator 7.0 or higher
s TCP/IP network protocol installed on each computer

Features

s Integrated wired networking with 8-port 10/100 Mbps Ethernet switch
s Enterprise-level security, including :
Fully customizable firewall with Stateful Packet Inspection
Content filtering with URL-keyword based filtering, parental control, customizable filtering policies per computer, and E-mail notification
Denial of service protection against IP spoofing attacks, intrusion and scanning attacks, IP fragment overlap, ping of death, and fragmentation attacks
Event logging
Intrusion detection
MAC address filtering
NAT
DMZ hosting
Access control
ICSA certified
s Other Features
DHCP server option
DHCP server/PPPoE server auto-detection
DNS server
LAN IP and WAN IP address selection
MAC address cloning
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Chapter 1 Introduction
Power
Broad
Band
Internet
Ethernet
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2
3
4
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2
3
4
5
6
7
8
5
6
7
8
Port forwarding
PPPoE support
QoS support (end to end layer 2/3) featuring Diffserv, 802.1p/q prioriti­zation, configurable upstream/downstream traffic shaping, random early detection and pass-through of WAN-side DSCPs, PHBs, and queuing to
LAN-side devices
Remote management and secured remote management using HTTPS
Reverse NAT
Static NAT
Static routing
Time zone support
VLAN multicast support
VPN IPSec (VPN passthrough only)

Getting to Know the Router

This section contains a quick description of the Router’s lights (LEDs), ports, etc. The Router features several indicator lights on its front panel, and a series of ports and switches on its rear panel.
Front Panel
The front panel of the Router features 11 indicator lights: Power, Broadband, Internet, and Ethernet (8).
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Actiontec Broadband Router User Manual
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Chapter 1 Introduction
Power Light
The Power light displays the Router’s current status. If the Power light glows steadily green, the Router is receiving power and fully operational. When the Power light flashes rapidly, the Router is initializing. If the Power light is not illu­minated or glows red when the Power cord is plugged in and the Power switch is turned on, the Router has suffered a critical error and technical support should be contacted.
Broadband Light
The Broadband light illuminates when the Router is connected to a the Internet via Ethernet. If flashing, data traffic is passing across the port.
Internet Light
When the Internet light glows steadily green, the Router is connected to the ISP (Internet Service Provider). If it glows amber, there is a physical connection to the ONT (Optical Network Terminator), but authentication has not taken place (i.e., no IP address is present).
Ethernet Lights (1 - 8)
The Ethernet lights illuminate when the Router is connected to a local network via one or more of its Ethernet ports. If flashing, data traffic is passing across the port(s).
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Chapter 1 Introduction
12VDC 1.2A
Reset
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ON
OFF
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7
8
1
2
3
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100 1
0
Rear Panel
The rear panel of the Router features ten ports (Ethernet [8], Broadband, and Power), as well as a Reset button and Power switch.
Ethernet Ports (8)
The Ethernet ports connect devices to the Router via Ethernet cables to create a local area network (LAN). The Ethernet ports are 10/100 Mbps auto-sensing ports, and either a straight-through or crossover Ethernet cable can be used when connecting to the ports.
Broadband Port
The Broadband port connects the Router to the ISP using an Ethernet cable.
Reset Button
To restore the Router’s factory default settings, press and hold the Reset button for approximately ten seconds. The reset process will start about ten seconds after releasing the button. When the Router resets, all the lights on the front panel turn off, and then the lights start flashing. The Router has completed its reset process when the Power light glows steadily green.
Caution: Do not unplug the Power cord from the Router dur-
M
ing the reset process. Doing so may result in the loss of the Router’s configuration information. If this occurs, reset the Router again.
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Actiontec Broadband Router User Manual
Power Switch
The Power switch powers the Router on and off.
Power Port
The Power port connects the Router to an electrical wall outlet via the Power cord.
Caution: Do not unplug the Power cord from the Router dur-
M
ing the reset process. Doing so may result in the loss of the Router’s configuration information. If this occurs, reset the Router again.
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Connecting the Router

Connecting a computer or local network to the Broadband Router is a simple procedure, varying slightly depending on the computer’s operating system, and designed to seamlessly integrate the Router with the computer or local network. Moreover, zero-configuration is attained when taking advantage of Universal Plug­and-Play support in Windows XP. The Windows default network settings dictate that in most cases, the setup pro­cedure described in the “Computer Network Configuration” will be unnecessary. For example, the default DHCP setting in Windows 2000 is “client,” requiring no further modification. However, Actiontec advises following the setup procedure described below to verify all communication parameters are valid and the physical cable connections are correct.

Setting Up the Router

There are three parts to setting up the Router: Connecting the Cables, Configuring the Router, and Connecting Other Computers/Set Top Boxes.
Connecting the Cables
Note: If a different router was being used, disconnect it. Remove
☞
all router components, including power supplies and cables, since they will not work with the Broadband Router.
2
1. Get the Router and black Power cord from the box.
2. Plug the black Power cord in the black port on the back of the Router and
then into a power outlet.
3. Turn the Router on.
4. Make sure the Power light on the front of the Router is glows steadily green.
5. Plug the yellow Ethernet cable from the box into one of the four yellow
Ethernet ports on the back of the Router.
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Chapter 2 Connecting the Router
6. Make sure the computer is powered on, then plug the other end of the yellow
Ethernet cable into an Ethernet port on the computer.
7. Make sure at least one of the Ethernet LAN lights on the front of the Router
glows steadily green. This may take a few moments.
8. The phone company previously installed a high-speed Ethernet wall jack
somewhere in the house. Locate it and plug one end of the white Ethernet cable in the wall jack.
9. Plug the other end of the white Ethernet cable in the white port on the back
of the Router.
10. Make sure the Ethernet WAN light on the front of the Router glows
steadily green.
Note: If the Ethernet WAN light does not illuminate, make sure
☞
the Ethernet cable is connected properly at both ends.
Configuring the Router
1. Open a web browser on the computer connected to the Router. In the
“Address” text box, type:
http://192.168.1.1
then press Enter on the keyboard.
2. The “Login” screen appears. Enter the default user name (admin) and pass-
word (password) in the appropriate text boxes, then click OK.
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Chapter 2 Connecting the Router
3. The “Login Setup” screen appears. Select a new user name and password and
enter them in the appropriate text boxes (the password must be entered twice, for validation purposes). Write the new user name and password down on a piece of paper and keep it in a safe place, since they will be needed to access the Router’s MegaControl Panel™ in the future.
4. In the bottom part of the screen, select the correct time zone from the “Time
Zone” drop-down list, then click OK at the bottom of the screen.
The Router is now configured.
Connecting Other Computers/Set Top Boxes
To connect the Router to other computers or set top boxes:
1. Get an Ethernet cable and plug one end into one of the open yellow
Ethernet ports on the back of the Router.
2. Plug the other end of the Ethernet cable into an Ethernet port on the computer.
3. Make sure the corresponding Ethernet LAN light on the front of the Router
glows steadily green.
4. Repeat these steps for each computer to be connected to the Router.
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Chapter 2 Connecting the Router
Computer Network Conguration
Each network interface on the computer should either be configured with a stati­cally defined IP address and DNS address, or instructed to automatically obtain an
IP address using the Network DHCP server. The Router is set up, by default, with
an active DHCP server, and Actiontec recommends leaving this setting as is.
Configuring a Computer to Use Dynamic IP Addressing
To configure a computer to use dynamic IP addressing:
Windows XP
1. Select Network Connections in the Control Panel.
2. Right-click Ethernet Local Area Connection, then click Properties.
3. In the “General” tab, select Internet Protocol (TCP/IP), then click
Properties.
4. The “Internet Protocol (TCP/IP) Properties” window appears.
5. Click the “Obtain an IP address automatically” radio button.
6. Click the “Obtain DNS server address automatically” radio button.
7. Click OK to save the settings.
Windows 2000/98/Me
1. Select Network and Dialing Connections in the Control Panel.
2. Right-click on the Ethernet connection’s icon, then click Properties.
3. Select Internet Protocol (TCP/IP) component, then click Properties.
4. The “Internet Protocol (TCP/IP) Properties” window appears.
5. Click the “Obtain an IP address automatically” radio button.
6. Click the “Obtain DNS server address automatically” radio button.
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Chapter 2 Connecting the Router
Windows NT
1. Click Network in the Control Panel. The “Network” window appears.
2. In the “Protocol” tab, select Internet Protocol (TCP/IP) then click
Properties.
3. In the “IP Address” tab, click the “Obtain an IP address automatically” radio
button.
4. In the “DNS” tab, verify no DNS server is defined in the “DNS Service Search
Order” text box and no suffix is defined in the “Domain Suffix Search Order” text box.
Linux
1. Login into the system as a super-user, by entering “su” at the prompt.
2. Type “ifconfig” to display the network devices and allocated IPs.
3. Type “pump -i <dev>,” where <dev> is the network device name.
4. Type “ifconfig” again to view the newly allocated IP address.
5. Make sure no firewall is active on device <dev>.
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Chapter 2 Connecting the Router

Home Page

After logging into the Router’s MegaControl Panel (see “Configuring the Router” at the beginning of this chapter), the “Home” screen appears.
The Home screen has a “Main Menu” that occupies the top of the screen. Below that, the screen is divided into three columns: “My Router,” “My Network,” and “Action Zone.” A brief description of each continues below.
Main Menu
The “Main Menu” contains links to all of the configuration options of the Router: My Network (explained in chapter 3 of this manual), Firewall Settings (chapter 5), Parental Controls (chapter 6), Advanced (chapter 7), and System Monitoring (chapter 8).
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Chapter 2 Connecting the Router
My Router
This section displays the status of the Router’s network and Internet connection. A green light signifies the Router is connected; a yellow light means the Router is attempting to connect; and a red light signifies the Router’s connection is down.
Broadband Connection
The “Broadband Connection” section of My Router displays the state of the Router’s broadband connection (“Connected” or “Disconnected”) for the con­nection option (“Ethernet Status”).
Quick Links
The “Quick Links” section of My Router contains a list of frequently accessed settings, including “Change Login User Name & Password,” “Enable Gaming,” and “Logout.”
My Network
The “My Network” section of the Home screen displays the connection type, name,
IP address, and MAC (Media Access Control) address of all devices connected to
the Router’s network. The icon associated with the device will be displayed nor­mally (signifying an active device) or shaded (signifying the device has not been active for at least 60 seconds). The user can also configure the basic settings of each device by clicking on its icon. These settings are described in more detail in chapter 3, “Configuring My Network Settings.”
Action Zone
This section contains links to various Verizon Web sites, and other informational links. Clicking on the flashing icon above “Go to Internet Now” connects the user to the home page configured on the user’s web browser.
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Configuring My Network Settings

Once the Broadband Router is physically connected and the MegaControl Panel’s Home screen is displayed in a web browser, a list of the devices connected to the Router’s network appears in the “My Network” section of the screen. From here, some basic network settings can be configured.

Accessing My Network

To access My Network, click on the “My Network” icon in the Home screen.
The “My Network” screen appears:
3
On the far right side of the screen, in the “Connected Devices” section, is list of the devices currently connected to the network, listed by connection type and num­ber. The restof the screen contains the “My Network” section, which displays each device connected to the network, and a series of configuration settings.
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Chapter 3 Configuring My Network Settings

Using My Network

Various settings can be accessed for a particular device, as follows.
Access Device
For devices that can be accessed (such as Internet cameras and networked hard drives), locate it in the My Network column, then click Access Devices to use the device over the network.
Access Shared Folders
To access the shared folders on a particular device, locate the device in the My Network column, then click Access Shared Folders. A list of shared folders appears on the screen.
Website Blocking
Website blocking is used to prevent a device on the network from accessing par­ticular websites on the Internet. To set up website blocking on a networked device, locate the device in the My Network column, then click Website Blocking. The “Website Blocking” screen appears.
1. Click in the “Enable Website Blocking” check box to enable web site blocking,
then click Add.
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Chapter 3 Configuring My Network Settings
2. The “Blocked Website” screen appears. Enter the website address (IP or URL)
to block on the network (all pages within the website will also be blocked). If the website address has multiple IP addresses, the Router will resolve all addi- tional addresses and automatically add them to the restrictions table.
3. To apply website blocking to a single computer or group of computers on the
network, select them from the “Networked Computer/Device” drop-down list.
4. If website blocking needs to be active all the time, select “Always” from the
“When should this rule occur?” drop-down list. If the rule will only be active at certain times select “Specify Schedule” and click Add. Then, add a schedule rule (for more details about schedule rules, see the “Advanced Settings” chapter of this manual).
Note: Make sure the Router’s date and time settings for current
☞
time zone are set correctly.
5. Click Apply to add the website to the table. The previous screen appears while
the Router attempts to find the site. “Resolving...” appears in the “Status” col­umn while the site is being located.
6. If the site is successfully located, “Resolved” appears in the Status column. If
not, “Hostname Resolution Failed” appears. Click Refresh to update the status if necessary. If the Router fails to locate the website, do the following:
• Use a web browser to verify the website is available. If it is, the website address was entered incorrectly.
• If the website is not available, return to the Website Blocking screen at a later time and click Resolve Now to verify the website can be found and blocked by the Router.
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Chapter 3 Configuring My Network Settings
Block Internet Services
Internet services blocking is used to prevent a device on the network from access­ing particular services on the Internet, such as receiving E-mail or downloading from FTP sites. To set up Internet services blocking on a networked device, locate the device in the My Network column, then click Block Internet Services. The “Access Control” screen appears.
1. Click Add in the “Networked computer/Device” column. The “Add Access
Control Rule” screen appears.
2. If this access control rule applies to all networked devices, select “Any” from
the “Networked Computer/Device” list box. If this rule applies to certain devices only, select “Specify Address” and click Add. Then, add a network object (for more details about adding network objects, see the “Advanced Settings” chapter of this manual).
3. Select the Internet protocol to be blocked from the “Protocol” drop-down list.
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Chapter 3 Configuring My Network Settings
4. If this rule will be active all the time, select “Always” from the “When should this
rule occur?” drop-down list. If the rule will only be active at certain times select “Specify Schedule” and click Add. Then, add a schedule rule (for more details about schedule rules, see the “Advanced Settings” chapter of this manual).
Note: Make sure the Router’s date and time settings for your
☞
time zone are set correctly.
5. Click Apply to save the changes. The Access Control screen will display a sum-
mary of the access control rule.
Note: To block a service that is not included in the list select
☞
“Specify Protocol” from the Protocol drop-down menu. The “Edit Service” screen appears. Define the service, then click OK. The service will then be automatically added to the top section of the “Add Access Control Rule” screen, and will be selectable.
The user may disable an access control and the service made available without having to remove the service from the Access Control table. This may be useful to make the service available only temporarily, with the expectation that the restric­tion will be reinstated later.
• To temporarily disable an access control clear the check box next to the ser­vice name.
• To reinstate the restriction at a later time select the check box next to the service name.
• To remove an access restriction from the Access Control table click the Remove button for the service. The service will be removed from the Access Control table.
Note: When Web Filtering is enabled, HTTP services cannot be
☞
blocked by access control.
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Chapter 3 Configuring My Network Settings
Enable Application
Activating “Enable Application” (also known as port forwarding) allows the net­work to be exposed to the Internet in certain limited and controlled ways, enabling some applications to work from the local network (game, voice, and chat applica­tions, for example), as well as allowing Internet access to servers in the network. To set this up on a networked device, locate the device in the My Network column, then click Enable Applications. The “Port Forwarding” screen appears.
1. Click Add. The “Add Port Forwarding Rule” screen appears.
2. Enter the local IP address or the host name of the computer providing the ser-
vice in the “Networked Computer/Device” text box. Note that only one local network computer can be assigned to provide a specific service or application.
3. Select the Internet protocol to be provided from the “Protocol” drop-down
list.
4. To select a port to forward communications to (this is optional), select
“Specify” from the “Forward to Port” drop-down list, then, in the text box that appears, enter the port number. If no port is identified, select “Same as Incoming Port.”
5. If this port will be active all the time, select “Always” from the “When should this
rule occur?” drop-down list. If the rule will only be active at certain times select “Specify Schedule” and click Add. Then, add a schedule rule (for more details about schedule rules, see the “Advanced Settings” chapter of this manual).
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Chapter 3 Configuring My Network Settings
6. Click Apply to save the changes.
Note: Some applications, such as FTP, TFTP, PPTP, and H323,
☞
require the support of special specific Application Level Gateway (ALG) modules to work inside the local network. Data packets associated with these applications contain information that allows them to be routed correctly. An ALG is needed to handle these packets and ensure they reach their intended destinations. The Router is equipped with a robust list of ALG modules, enabling maximum functionality in the local network.
The ALG is automatically assigned based on the destination port.
View Device Details
To view information about a networked device, or to test a device’s connection, locate the device in the My Network column, then click Test This Device. The “Device Information” screen appears.
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Chapter 3 Configuring My Network Settings
1. Click Test Connectivity. The “Diagnostics” screen appears.
2. Click Go. The Router runs a ping test, and the results are displayed in the
Diagnostics screen.
Rename This Device
To rename a networked device, locate the device in the My Network column, then click Rename This Device. The “Rename Device” screen appears.
Enter the new name of the device in the “New Name” text box and, if needed, select a new icon for the device from the “New Icon” drop-down list.
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Chapter 3 Configuring My Network Settings
Timeout for Inactive Device
The amount of time a device continues to be displayed on the network after it has been disconnected is configured in the “Timeout for Inactive Device” screen. To display the screen, click Timeout for Inactive Device.
Select the timeout period from the “Timeout” drop-down list. After the device has been disconnected for this amount of time, it will no longer be displayed in the “My Network” column.
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Using Network Connections

The Broadband Router supports various local area network (LAN) and wide area network (WAN, or Internet) connections via Ethernet. Network connections is used to configure the various parameters of the Router’s network and Internet connections, and create new connections.
Caution: The settings covered in this chapter should be config-
M
ured by experienced network technicians only.
To access the Router’s network connections, in the “My Network” screen, click Network Connections from the menu on the left side. The “Network Connections” screen appears.
Click Advanced to expand the screen and display all connection entries.
4
To select a connection, click on its name. The rest of this chapter describes the dif­ferent network connections available on the Router, as well as the connection types that can be created.
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Actiontec Broadband Router User Manual
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Chapter 4 Using Network Connections

Network (Home/Office)

Select Network (Home/Office) in the Network Connections screen to generate the “Network (Home/Office) Properties” screen. This screen displays a list of the local network’s properties. The only modifications that can be made from this screen are disabling the connection (by clicking Disable) or renaming the connec­tion (by entering a new name in the “Rule Name” text box).
Note: When a network is disabled, its formerly underlying
☞
devices will not be able to get the DHCP address from the net­work interface to which they were connected.
The Network (Home/Office) connection is used to combine several network devices under one virtual network. For example, a home/office network can be created for Ethernet and other network devices.
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Chapter 4 Using Network Connections
Configuring the Home/Office Network
Click Settings in the “Network (Home/Office) Properties” screen to generate the “Configure Network (Home/Office)” screen.
General
The top part of the Configure Network (Home/Office) screen displays general communication parameters. Actiontec recommends not changing the default values in this section unless familiar with networking concepts.
Status Displays the connection status of the network.
When should this rule occur? Displays when the rule is active. To schedule rules,
see the “Advanced Settings” chapter.
Network Select the type of connection being configured from the drop-down list (options: Broadband Connection, Network [Home/Office], or DMZ).
Connection Type Displays the type of connection.
Physical Address Displays the physical address of the network card used for the
network.
MTU MTU (Maximum Transmission Unit) specifies the largest packet size per-
mitted for Internet transmission. “Automatic” sets the MTU at 1500. Other choic- es include “Automatic by DHCP,” which sets the MTU according to the DHCP connection, and “Manual,” which allows the MTU to be set manually.
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