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Table of Contents
1Introduction 1
Package Contents 1
Minimum System Requirements 1
Modem Features 2
Technical Support 4
2Setting up the Modem 5
Connecting the First Computer 5
Configruring the Modem 13
Connecting a Second Computer 15
3Basic Setup 17
Basic Setup 17
4Custom Setup 21
Custom Setup 21
DHCP Server Configuration 22
Status 24
5 Utilities 25
Restore Default Settings 25
Active User List 26
Upgrade Firmware 26
6Troubleshooting and
Frequently Asked Questions 27
Troubleshooting 27
Frequently Asked Questions 29
ASetting Up Static IP Address 33
Windows 98 and 98 SE 33
Windows Me 37
Windows 2000 41
Windows XP 46
BSpecifications 53
General 53
LED Indicators 53
Environmental 54
CNon-WindowsSystem Setup 53
Classic 53
OS X 55
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Actiontec Dual PC Modem User Manual
DFile and Printer Sharing 57
Windows 98 and Me 57
Windows 2000 64
Macintosh 65
EGlossary 67
Notices 71
Regulatory Compliance Notices 71
Modifications 71
Limited Warranty 73
1
Introduction
Thank you for purchasing the Actiontec Dual PC Modem. This easy to use Modem
is the simplest way to connect up to two computers to a single phone line and
share your internet connection. The Dual PC Modem is perfect for the home office
or small business. If you want to take your computing to the next level, the
Actiontec Dual PC Modem is one of the keys to your success.
Package Contents
• Actiontec Dual PC Modem
• Power adapter
• Ethernet cables (2)
• Phone cord
• Installation CD
• Quick start guide
• Start Here guide
• User name addendum
• Warranty and registration card
Minimum System Requirements
• Internet service
• Computer with an 10 Mbps or 10/100 Mbps Ethernet connection
• Microsoft Windows 98, 98 Second Edition (SE), Millennium Edition (Me), NT
4.0, 2000, XP, Mac OS 9.0+, or OS X+
• Internet Explorer 4.0 or higher or Netscape Navigator 4.0 or higher
• TCP/IP network protocol installed on each computer
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Actiontec Dual PC Modem User Manual
Modem Features
This section contains a quick description of the Modem’s lights (LEDs), and ports
and switches on its rear panel.
Front Panel
The Modem features 4 lights on its front panel: Power, Modem, Network 1, and
Network 2.
Power Light
The Power Light displays the Modem’s current status. If the Power Light glows
steadily green, the Modem is receiving power and is fully operational. If the
Power Light is not illuminated when the power adapter is plugged in, the
Modem has suffered a critical error and technical support should be contacted.
Modem Light
When the Modem Light glows steadily, the Modem is connected to the ISP. If it
is flashing, the Modem is connecting to the ISP.
Network Lights 1 and 2
The Network Lights glow green when a network link is established with a computer. A flashing Network light signifies network traffic traveling across the
Ethernet connection.
2
1
TWORK
E
N
MODEM
R
E
W
O
P
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Chapter 1 Introduction
Rear Panel
There are 5 ports (Power, 2, 1, Line, and Phone) and a Reset Switch on the rear
panel.
Reset Switch
Depressing the reset switch for one or two seconds will reset the Modem. To
restore to factory default settings, depress and hold for at least 10 seconds.
Power Port
This port is used to connect the smaller end of the Power cord.
Port 2
This Ethernet port is used to connect an Ethernet cable between the Modem and
an additional computer.
Port 1
This Ethernet port is used to connect an Ethernet cable between the Modem
and the first computer connected.
PHONE
E
IN
L
1
R
TO COMPUTE
OUTER
R
2
R
E
W
O
P
SET
E
R
Power Adapter
(from Power Port
to Power Outlet)
Ethernet Cable
(from Port 2 to
Second Computer)
Ethernet Cable
(from Port 1 to
First Computer)
Phone Cord
(from Line Port
to Phone Jack)
Phone Cord
(from Phone Port
to Telephone)
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Actiontec Dual PC Modem User Manual
Line Port
This port is used to connect a phone cord between the Modem and a phone
jack.
Phone Port
This port is used to connect a phone cord between the Modem and a telephone.
Technical Support
Actiontec Electronics prides itself on making high-quality, durable, high-performance products. If you need assistance, the Actiontec Technical Support Department is
available all day ever day to provide professional support.
Actiontec Electronics, Inc.
760 N. Mary Avenue
Sunnyvale, CA 94085
Technical Support
Phone: 1.888.436.0657
E-mail: click here for instructions
Internet: www.actiontec.com/support
5
Setting Up the
Modem
The instructions that follow parallel the steps contained in the Actiontec
Installation Buddy™, which provides a visual guide to setting up the Modem.
Actiontec recommends the user run the Installation Buddy first, before attempting
any other procedures.
Connecting the First Computer
Connecting the first computer to the Modem for setup involves three basic steps:
connecting the Modem to the computer with an Ethernet cable, plugging in the
Power cord of the Modem, and connecting the Modem to a phone wall jack.
1. Insert the Installation Buddy CD in the CD-ROM drive of the computer. The
Installation Buddy will start automatically. Wait until the following screen
appears, read the onscreen instructions, then click Next.
2. Read the onscreen instructions in the next window, then click Next.
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Actiontec Dual PC Modem User Manual
3. In the next window, click in the box next to “First computer”, then click Next.
4. Select No in the next window, then click Next.This Modem does not operate
with AOL.
5. Read the onscreen instructions, then click Next.
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Chapter 2 Setting Up the Modem
6. Read the onscreen instructions, then click Next.
7. Get the Modem from the Quick Start Kit, then click Next.
8. Get the Ye l l o w E thernet cable from the Quick Start Kit, then click Next.
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Actiontec Dual PC Modem User Manual
9. Insert one end of the Ye l l o w cable in the Ye l lo w po r t (marked “1”) on the
back of the Modem, then click Next.
10. Insert the other end of the Ye l l o w cable into an Ethernet port on the back of
the computer, then click Next.An Ethernet port looks similar to a phone
port, but is slightly larger.
11. Get the black Power cord from the Quick Start Kit, then click Next.
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Chapter 2 Setting Up the Modem
12. Insert the smaller end of the Power cord in the Black port on the back of the
Modem, then click Next.
13. Plug the larger end of the Power cord into a power outlet, then click Next.
14. Make sure the Power and Network 1 lights glow steadily green, then click
Next.Ifeither of the lights are not on, check the Power cord and Yellow cable
connections.
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Actiontec Dual PC Modem User Manual
15. When the Installation Buddy detects the modem, click Next.
16. Get the gray Phone cord from the Quick Start Kit, then click Next.
17. Insert one end of the gray Phone cord into the Orange port (marked
“Line”) on the back of the Modem, then click Next.
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Chapter 2 Setting Up the Modem
18. Plug the other end of the gray Phone cord into the phone jack closest to the
computer, then click Next.
19. If installing a phone next to the computer, click in the box next to “Yes”, then
click Next.Ifnot installing a phone next to the computer, click in the box next
to “No, ”click Next, and go to step 22.
20. Find the Phone cord of the telephone to be installed next to the computer and
unplug it from the phone jack in the wall or back of the computer. Click Next.
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Actiontec Dual PC Modem User Manual
21. Insert the other end of the Phone cord into the Green port (marked
“Phone”) on the back of the Modem, then click Next.
22. The Modem is connected to the computer. Click Next, the go to “Configuring
the Modem,” on the next page.
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Chapter 2 Setting Up the Modem
Configuring the Modem
After physically connecting the Modem to the computer, it must be configured to
connect to the ISP (Internet Service Provider).
1. In the next window, enter the main telephone number used to connect to the
ISP in the “1st number”text box, then click Next.The other options in this
window can be entered in the “Dial Configuration” screen. See chapter 3,
“Basic Setup,” for more information.
2. Enter the user ID (or user name) and password in the appropriate text boxes, then
click Next.See the “User Name Addendum”to enter the proper user ID format.
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Actiontec Dual PC Modem User Manual
3. When the Modem has successfully connected, click Next.
4. A “Congratulations” window appears. Click Next.
5. Click Finish.
The Modem is connected to the first computer. To connect to the ISP, click the
Connect icon (two arrows, one pointing up and one pointing down) in the system
tray (next to the clock). When the “Status” page appears, click Connect (see “Status”
on page 23 for more information). The Modem is connected to the ISP.
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Chapter 2 Setting Up the Modem
To c hange other Modem settings, see chapter 3,“Basic Setup,” chapter 4, “Custom
Setup,” and chapter 5,“Utilities.” To connect a second computer to the Modem, go
to “Connecting a Second Computer,” below.
Connecting a Second Computer
1. Insert the Installation Buddy CD in the CD-ROM drive of the second com-
puter to be connected to the Modem. The Installation Buddy will start automatically. Wait until the following screen appears, read the onscreen instructions, then click Next.
2. Read the onscreen instructions in the next window, then click Next.
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Actiontec Dual PC Modem User Manual
3. In the next window, click in the box next to “A dditional computer,” then click
Next.
4. Get the second Ye l l o w E thernet cable from the Quick Start Kit, then click
Next.
5. Insert one end of the Ye l l o w cable in the Ye l lo w po r t (marked “2”) on the
back of the Modem, then click Next.
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Chapter 2 Setting Up the Modem
6. Insert the other end of the Ye l l o w cable into an Ethernet port on the back of
the computer, then click Next.An Ethernet port looks similar to a phone port,
but is slightly larger.
7. Make sure the Network 2 Light on the front of the Modem glows steadily
green, then click Next.Ifthe Light does not illuminate, check the Yellow cable
connections.
8. A “Congratulations” window appears. Click Next.
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Actiontec Dual PC Modem User Manual
9. Click Finish.
The Modem is connected to the second computer. To change other Modem settings, see chapter 3,“Basic Setup,” chapter 4, “Custom Setup,” and chapter 5,
“Utilities.”
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Basic Setup
This chapter is a guide through the basic setup of the Actiontec Dual PC
Modem’s functions, including how to connect to the ISP.
Basic Setup
To perform a basic setup of the Modem:
1. Open a Web browser. In the address bar, enter
http://192.168.0.1
then press Enter on the keyboard.
2. The “Main Menu” screen appears. Select Setup/Configuration.
3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin
Basic Setup.
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Actiontec Dual PC Modem User Manual
4. In the next window, “Dial Configuration,” enter the user name and pass-
word used to connect to the ISP in the appropriate text boxes. Then, enter
the main telephone number used to dial up to the ISP in the “#1 Number
To Dial” text box (and, if applicable, a secondary number in the “#2
Number To Dial” text box).
The additional options in this screen do not have to be configured at this time
to connect the Modem to the ISP.
DOD & Disconnect After Idle…
Activate this option (by clicking in the check box) to automatically sever the
Internet connection after a certain amount of idle time. Enter the number of
idle time minutes (minimum 2 minutes) before disconnection occurs in the text
box before “Minutes.”
Dial X To Reach an Outside Line
Activate this option (by clicking in the check box) if the Modem is connected to
a telephone system that requires a number to be dialed before connecting to an
outside line. Enter the outside line number in the text box after “Dial.”
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Chapter 3 Basic Setup
Dial X To Disable Call Waiting
Activate this option (by clicking in the check box) to disable call waiting, then
enter the numbers that disable call waiting in the text box after “Dial.” If call
waiting is left enabled, when someone calls on the same line on which the
Modem is connected, the Modem will disconnect. After disabling call waiting,
incoming caller will hear a busy signal.
5. When finished with the “Dial Configuration” screen, click Next.The “Save
Configuration” screen appears. Click Save and Restart to save the Modem’s
settings.
6. The “Congratulations” screen appears. The Modem is successfully configured.
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Actiontec Dual PC Modem User Manual