Actiontec electronic GT704WG-QW04 User Manual
Wireless DSL Gateway
Model #: GT704WG-QW04
Firmware Version: QW04-3.60.2.0.6.3-GT704-WG
User Manual
Ver 1.0
Solutions for the Digital Life
™
Table of Contents
1 Introduction 1
Package Contents 1
Minimum System Requirements 1
Features 2
Getting to Know the Gateway 3
Technical Support 6
2 Performing a Basic Setup 9
Basic Setup 9
Changing the User Name and Password 11
3 Setting Up Static IP Address 13
Configuring for a Single Static IP Address 13
Configuring for a Block of Static IP Addresses 18
4 Configuring Advanced Settings 23
Accessing Advanced Settings 23
WAN IP Address 24
Wireless Settings 29
Wireless MAC Authentication 34
Wireless Advanced Settings 34
DHCP Server 35
Services Blocking 37
Website Blocking 38
Remote Management/Telnet 38
Port Forwarding 39
DMZ Hosting 40
Firewall 41
Dynamic Routing 41
NAT (Network Address Translation) 42
Static Routing 42
IP QoS Setting 43
Telnet Timeout Setting 45
LAN IP Address 45
5 Viewing the Gateway’s Status 47
Accessing Status 47
Current Status 48
6 Using Utilities 53
Web Activity Log 53
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DSL Settings 54
Restore Default Settings 55
Upgrade Firmware 55
7 Troubleshooting 57
A Reference 61
Locating Computer Information 61
Locating Windows Operating System Files 62
B Static IP Address on the Computer 65
Windows 98 SE 65
Windows Me 68
Windows 2000 71
Windows XP 75
C Computer Security 79
Comparing DSL Service with a Dial-Up Modem 79
Modem Security 80
Computer Security 80
Electronic Security 81
D Specifications 83
General 83
Wireless Operating Range 84
LED Indicators 84
Environmental 84
E Glossary 85
F Firewall Security Level Services 89
Service Acronym Definitions 91
Notices 93
Regulatory Compliance Notices 93
Modifications 93
Miscellaneous Legal Notices 94
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Introduction
1
Thank you for purchasing the Actiontec 54 Mbps Wireless DSL Gateway. The
Gateway is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the office or small business. If you
want to take your computing to the next level, the Actiontec 54 Mbps Wireless DSL
Gateway is sure to be one of the keys to your success.
Package Contents
s Actiontec 54 Mbps Wireless DSL Gateway
s Power cord
s Phone filters
s DSL cable
s Ethernet cable
s USB cable
s Utilities CD-ROM
s Quick start guide
Minimum System Requirements
s Active DSL service
s Computer with an 10 Mbps or 10/100 Mbps Ethernet connection, or USB
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Chapter 1 Introduction
connection
s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition
(Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1+, Mac OS
8.0+, Mac OS 9.0+, or Mac OS X+
Note: USB LAN port is not supported with Microsoft Windows
95, Windows NT 4.0, and Mac OS.
s Internet Explorer 5.0 or higher (6.x recommended) or Netscape Navigator
4.0 or higher (4.7 recommended)
s TCP/IP network protocol installed on each computer
Features
s Plug-and-Play installation support for systems with Windows operating
systems (98, 98SE, Me, 2000, and XP)
s ADSL WAN port (RJ-11)
s Compliant with full-rate ANSI T1.413 Issue 2, ITU G.992.1 (G.dmt) and
G.992.2 (G.lite) standard
s Auto-handshake for different ADSL flavors
s USB 1.1 device specification compliance
s 12 Mbps USB data rate (full speed)
s Multiprotocol Encapsulation over ATM, PPP over ATM, PPP over Ethernet
s Precise ATM traffic shaping
s IP packet routing and transparent bridging
s Routing protocol supports RIP-1, RIP-2, static routing
s Built-in NAT, DHCP server
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Chapter 1 Introduction
DNS relay support
s PAP/CHAP authentication, administrative passwords through Telnet and
HTTP
s 64-, 128-, and 256-bit WEP/WPA wireless LAN security
s Compliant with IEEE 802.3 Ethernet standard
s 10/100 Base-T Ethernet ports (4)
s Flow control support for Fast Ethernet
s Web-based configuration setup
s Default configuration backup restore
s FTP upgradeable
s Web download support
s 802.11b/g support
Getting to Know the Gateway
This section contains a quick description of the Gateway’s lights, ports, etc.
The Gateway contains several indicator lights (LEDs) on its front panel and a series
of ports on its rear panel.
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Chapter 1 Introduction
Front Panel
The front panel of the Gateway features nine lights: Power, DSL, Internet,
Ethernet (4), USB, and Wireless.
Power Light
The Power light displays the Gateway’s current status. If the Power light glows
steadily green, the Gateway is receiving power and fully operational. When the
Power light flashes rapidly, the Gateway is initializing. If the Power light is not
illuminated when the Power cord is plugged in and the Power switch is turned
on, the Gateway has suffered a critical error and technical support should be
contacted.
DSL Light
The DSL light illuminates when the Gateway is connected to a DSL (Digital
Subscriber Line) line. When it flashes, the Gateway’s built-in DSL modem is
training for DSL service.
Internet Light
When the Internet light glows steadily, the Gateway is connected to the DSL pro-
vider.
Ethernet Lights
The Ethernet lights illuminate when the Gateway is connected via one or more
of its Ethernet ports.
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Chapter 1 Introduction
USB Light
The USB light illuminates when the Gateway is connected via its USB port.
Wireless Light
The Wireless light illuminates when the Gateway is activated for wireless use.
Rear Panel
The rear panel of the Gateway contains seven ports (Ethernet [4], Phone, USB, and
Power), as well as Reset and Power switches.
Phone Port
The Phone port is used to connect the Gateway to a DSL connection.
USB Port
The USB port is used to connect a computer to the Gateway via USB cable.
Ethernet Ports
The Ethernet ports are used to connect computers to the Gateway via Ethernet
cable. The Ethernet ports are 10/100 Mbps auto-sensing ports, and either a
straight-through or crossover Ethernet cable can be used when connecting to the
ports.
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Chapter 1 Introduction
Reset Switch
Depressing the Reset switch for one or two seconds will power cycle the Gateway
(similar to unplugging and then plugging in the Gateway’s Power cord). To
restore the Gateway’s factory default settings, depress and hold the Reset switch
for approximately 10 seconds. The reset process will start about 10 seconds after
releasing the switch.
Power Port
The Power port is used to connect the Power cord to the Gateway.
Warning: Do not unplug the Power cord from the Gateway
N
during the reset process. Doing so may result in permanent
damage to the Gateway.
Power Switch
The Power switch is used to power the Gateway on and off.
Technical Support
Basic Setup Support
If unable to access the Internet, look at the Internet light on the front of the
Gateway. If the light is solid green, call the ISP immediately. If it is not solid
green, call Qwest at 1-800-247-7285
Other Problems
Contact the ISP if experiencing problems with:
s DHCP addressing configuration
s Static IP addressing configuration
s Transparent bridging configuration
Contact Qwest at 1-800-247-7285 for:
s DSL service outage support and repair
s DSL service installation support
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Chapter 1 Introduction
Note: Before attempting any of the above, make sure access to
the Internet is available.
Advanced Feature Support
Qwest DSL technical support provides the following advanced feature support for the
Actiontec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance.
s Enabling Website Blocking
s Enabling VPN Pass-Through
s Enabling/Disabling NAT
s Firewall configuration
s Changing the LAN IP address of the DSL Gateway
s Enabling Services Blocking
s Enabling/Disabling DHCP
s VIP feature
These features are supported in the Gateway only. Implementation of the above
features within the network (LAN) is not supported.
Wired/Wireless Upgrade
Wired and wireless upgrade installation support is available from Actiontec
free of charge if the wired/wireless equipment was purchased from Actiontec.
Contact Actiontec at 1-888-436-0675 for installation and configuration support
information.
Networking (LAN) Support
If a wired/wireless network has been set up and support is needed in one of the
following areas:
s LAN support of multiple computers and peripherals
s Microsoft Windows Networking
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s Microsoft Internet Connection Sharing (ICS)
s Advanced LAN configuration with multiple computers
s Non-Actiontec-provided network card/Ethernet cable installation, configu-
ration, or troubleshooting
s Commercial firewall software configuration
contact the Actiontec Pay For Support Center at 1-888-825-9025. Actiontec
networking support is provided for a fee of $29.95 per incident. Other fee-based
feature support includes:
s Port Forwarding (Static NAT)
s Static Routing
s MAC Address Cloning
s Third-party vendor wireless equipment configuration
s DMZ Hosting
s NAT Routes
s RIP (Dynamic Routing)
This support service does not include an on-site field technician.
To purchase Actiontec wireless cards and peripherals, visit the Actiontec Web site
at www.actiontecstore.com/qwest
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Performing a
Basic Setup
This chapter is a guide through a basic setup of the Gateway. The Basic Setup
includes instructions on how to connect the Gateway to the ISP and changing the
user name and password allowing access to the Web Configuration screens.
To complete a basic setup, the user will need information provided by the ISP. This
information is sometimes contained in a welcome letter or ISP worksheet. If this
document is not available, contact the ISP immediately and request one.
Basic Setup
To configure the Gateway for basic operation:
1. Open a Web browser. In the “Address” text box, type
http://192.168.0.1
then press Enter on the keyboard.
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2. The “Main Menu” screen appears. Select Setup/Configuration.
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Chapter 2 Performing a Basic Setup
3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin
Basic Setup.
4. In the next window, follow the on-screen instructions, then click Next.
5. In the next screen, indicate whether the user is using MSN (Microsoft Network)
by clicking in the appropriate circle. Then, select the type of connection provided by the ISP by clicking in the circle next to PPPoA or PPPoE. If unsure
about the selection, check the information provided by the ISP. Finally, enter
the User Name and Password provided by the ISP.
Note: If you obtained a block of static IP addresses, see Chapter
4, “Advanced Setup,” to configure the Gateway.
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Chapter 2 Performing a Basic Setup
6. Click Save and Restart in the “Save and Restart” screen.
7. The “Congratulations” screen appears. The Gateway is successfully configured.
The Power light flashes rapidly while the Gateway restarts, then glows steadily
green when fully operational. The Internet light will also glow steadily green. The
Gateway is now configured and users can start surfing the Web.
If an error stating the Web browser was unable to connect to the Internet appears,
check the configuration settings. Ensure all the information required by the ISP is
entered correctly.
Changing the User Name and Password
To create or change the user name and password controlling access to the
Gateway’s Web Configuration screens, follow these instructions:
1. From the Setup/Configuration screen, select Admin Username/Password
from the menu on the left side.
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Actiontec DSL Gateway User Manual
2. The “Change Admin Username/Password” screen appears. Enter a new
user name (optional) in the “New Username” text box, then a password in
the “New Password” text box. Re-enter the password in the “Re-enter New
Password” text box. Make sure to write the user name and password down
and keep them in a secure location. They will be needed to access to the
Gateway’s Web Configurations screens in the future.
3. Click “Save and Restart” at the bottom of the screen.
4. The “Save and Restart” screen appears. Click “Save and Restart” to save the set-
tings changed in the Change Admin Username/Password screen.
Once the Gateway has rebooted, the password is active. To access the Gateway’s
Web Configuration screens in the future, the username and password must be
entered.
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Setting Up
Static IP Address
This chapter details how to set up the Gateway with a static IP address. The first
section explains the configuration using a single static IP address; the second sec-
tion explains the configuration using a block of static IP addresses.
Configuring for a Single Static IP Address
To set up the Gateway to use a single static IP address:
Note: To complete this procedure, you must have access to the
Internet Service Provider (ISP) worksheet. If no worksheet has
been provided, contact the ISP.
1. Open the Web browser. In the address bar enter:
http://192.168.0.1
then press Enter on the keyboard.
2. The “Main Menu” screen appears. Select Setup/Configuration.
3
Note: If the Main Menu screen does not appear, make sure the
Ethernet cable is properly connected.
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Chapter 3 Setting Up Static IP
3. In the “Set Up/Configuration” screen, select Alternative Setup from the
menu on the left side.
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Chapter 3 Setting Up Static IP
4. The “Actiontec DSL Gateway Setup Page” screen appears. Using the Internet
Service Provider (ISP) worksheet, enter the following information:
ISP Protocol (select RFC1483 Bridged, RFC1483 Routed, PPPoA, or PPPoE
by clicking in the appropriate circle), ISP Username, ISP Password (in the
appropriate text boxes).
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Chapter 3 Setting Up Static IP
5. Scroll down to the “IP Configuration” section on the Actiontec DSL Gateway
Setup Page screen, click on the circle next to “Static,” and enter the IP address
obtained from the ISP worksheet in the IP text box.
Note: The “Subnet” and “Gateway” text boxes are not used dur-
ing this procedure.
6. If provided with DNS settings on the ISP worksheet, click the circle next to
“Static” and enter the DNS addresses in the “DNS Configuration” section at the
bottom of the Actiontec DSL Gateway Setup Page screen.
If no DNS settings were provided, go to step 7.
7. Click “Save and Restart” at the bottom of the screen.
8. The “Save and Restart” page appears. Click “Save and Restart” to save the set-
tings changed in the Actiontec DSL Gateway Setup Page screen.
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Chapter 3 Setting Up Static IP
9. Once the Gateway restarts, return to the Setup/Configuration screen and
select Change Admin Password from the menu on the left side.
10. The “Change Admin Username/Password” screen appears. Enter a new
user name (optional) in the “New Username” text box, then a password in
the “New Password” text box. Re-enter the password in the “Re-enter New
Password” text box. Make sure to write the user name and password down and
keep them in a secure location. They will be needed to access to the Gateway’s
Web Configurations screens in the future.
11. Click “Save and Restart” at the bottom of the screen.
12. The “Save and Restart” page appears. Click “Save and Restart” to save the set-
tings changed in the Change Admin Username/Password screen.
The Gateway has been configured to support a single static IP address. Once the
Power light stops blinking, the Gateway is ready for use.
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Chapter 3 Setting Up Static IP
Configuring for a Block of Static IP Addresses
To set up the Gateway to use a block of static IP addresses:
Note: To complete this procedure, you must have access to the
Internet Service Provider (ISP) worksheet. If no worksheet has
been provided, contact the ISP.
1. Open the Web browser. In the address bar enter:
http://192.168.0.1
then press Enter on the keyboard.
2. The “Main Menu” screen appears. Select Setup/Configuration.
3. In the “Set Up/Configuration” screen, read the instructions, then select
Advanced Setup from the menu on the left side.
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Chapter 3 Setting Up Static IP
4. Click Begin Advanced Setup.
5. The “Configuring the Advanced Settings” screen appears. Select WAN
IP Address from the menu on the left side.
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Chapter 3 Setting Up Static IP
6. Select “Obtain an IP Address through PPPoA,” select “Unnumbered Mode,”
then enter the gateway and subnet mask addresses assigned by the ISP in the
“Gateway Address” and “Unnumbered Subnet Mask” text boxes, respectively.
These addresses should be included on the ISP worksheet. Click Next.
7. A window appears, stating the Gateway needs to rebooted. Reboot the
Gateway.
8. After the Gateway reboots, return to the the “Broadband Connection via
PPPoA” screen and enter the user name and password assigned by the ISP in
the appropriate text boxes, then click Next four times.
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Chapter 3 Setting Up Static IP
9. In the “DHCP Server Configuration” screen, select “Static” from the
“DNS” options near the center of the screen, then enter the DNS Server IP
addresses assigned by the ISP in the appropriate text boxes.
Note: If the ISP did not provide static DNS addresses, leave the DNS
option at “Dynamic.” Also, if the DHCP server option is turned
off, this screen will not appear. The Gateway will obtain
dynamically assigned DNS addresses if supported by the ISP
with static IP addresses.
10. Click “Save and Restart” from the menu on the left side.
11. The “Save and Restart” page appears. Click “Save and Restart” to save the set-
tings changed in the Actiontec DSL Gateway Setup Page screen.
12. Once the Gateway restarts, return to the Setup/Configuration screen and
select Change Admin Password from the menu on the left side.
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Actiontec DSL Gateway User Manual
13. The “Change Admin Username/Password” screen appears. Enter a new
user name (optional) in the “New Username” text box, then a password in
the “New Password” text box. Re-enter the password in the “Re-enter New
Password” text box. Make sure to write the user name and password down
and keep them in a secure location. They will be needed to access to the
Gateway’s Web Configurations screens in the future.
14. Click “Save and Restart” at the bottom of the screen.
15. The “Save and Restart” page appears. Click “Save and Restart” to save the set-
tings changed in the Change Admin Username/Password screen.
The Gateway has been configured to support a block of static IP addresses. Once
the Power light stops blinking, the Gateway is ready for use.
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Configuring
Advanced Settings
This chapter contains information concerning the advanced configuration options of
the Gateway, such as wireless settings, remote management, and Web site blocking.
Accessing Advanced Settings
To access the Advanced Settings screens, follow these instructions:
1. Open the Web browser. In the address bar enter:
http://192.168.0.1
then press Enter on the keyboard.
2. The “Main Menu” screen appears. Select Setup/Configuration.
#
4
3. In the “Set Up/Configuration” screen, read the instructions, then select
Advanced Setup from the menu on the left side.
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Chapter 4 Configuring Advanced Settings
4. In the next screen, read the recommendations. To perform an advanced setup
on the Gateway, click Begin Advanced Setup.
5. The “Configuring the Advanced Settings” screen appears. To check all the set-
tings, or if unsure of which settings to modify, select Next. To modify a specific configuration, click on its name in the menu on the left.
Note: To save changes made in any of the Advanced Settings
screens, click Save and Restart at the bottom of the menu on
the left side of the screen.
WAN IP Address
Selecting WAN IP Address in the “Advanced Settings” screen generates the “WAN
IP Address” screen. WAN IP Address allows manual set up of the IP address of
the Gateway. There are five ways to do this: Transparent Bridging, Obtain an IP
Address through PPPoE, Obtain an IP Address Through PPPoA, Obtain an IP
Address through DHCP, and Specify a Static IP Address.
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Chapter 4 Configuring Advanced Settings
Note: Some DSL providers use PPPoE/PPPoA to establish com-
munication with an end user. If unsure about which connection
is present, check with the Internet Service Provider (ISP) before
continuing.
After selecting a connection type, click Next to continue configuring the connection.
Transparent Bridging
Select this option to use the Gateway as a transparent bridge. This option should
only be used if the Gateway is being used solely as a Gateway to connect one computer to the Internet via a DSL connection. When the Gateway is being used as a
transparent bridge, it does not provide any firewall security.
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Chapter 4 Configuring Advanced Settings
Obtain an IP Address through PPPoE or PPPoA
Select one of these options to allow the Gateway to use the Point-to-Point over
Ethernet (PPPoE) or Point-to-Point over ATM (PPPoA) protocol.
“Broadband Connection via PPPoE” screen:
“Broadband Connection via PPPoA” screen:
If a User Name and Password was entered in the Installation Buddy or during
Basic Setup, it should be displayed in the “Broadband Connection via PPPoE/
PPPoA” screen. If not, enter the information now. If the ISP does not require a
username or password, click in the box next to “My ISP does not require a username and password.”
PPP Auto Connect
If PPP auto connect is activated (by clicking in the appropriate check box), the
Gateway will attempt to automatically reconnect the PPP connection if it is
dropped or disconnected during an online session. PPP Auto Connect is turned on
by default.
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Chapter 4 Configuring Advanced Settings
Encapsulation (PPPoA only)
Select one of the encapsulation options, based on information received from the ISP.
Save & Apply
Click this button to save and apply the changes made in either of the “Broadband
Connection” windows.
Obtain an IP Through DHCP
Select this option if the IP service is configured to use RFC 1483 Bridged or Routed
(used for configurations without a static IP address assigned by an ISP). In this mode,
the Gateway will query the ISP to receive the IP address and routing information,
which will terminate at the Gateway, as opposed to the IP address and routing infor-
mation being bridged to terminate at the computer. This allows the use of the router
capabilities for the local area network (LAN).
Some ISPs need to authenticate their end users with a Host Name and/or Domain
Name. If this is the case, check with the ISP for a host name and domain name and
enter them in the “Broadband Connection via DHCP” screen. If the ISP does not
require these settings, leave the text boxes blank.
Note: Contact the ISP if unsure of the proper configuration.
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