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54 Mbps
Wireless
DSL Gateway
Model #: GT704WG
User Manual
Version 2.0
Solutions for the Digital Life
™
Page 2
Table of Contents
1 Introduction 1
Package Contents 1
Minimum System Requirements 2
Features 2
Getting to Know the Gateway 3
2 Performing a Quick Setup 7
Accessing Quick Setup Screens 7
Changing the Password 11
3 Viewing the Gateway’s Status 13
Broadband Connection Status 13
Network Status 16
4 Configuring Wireless Settings 17
Accessing Wireless Setup 17
Basic Wireless Setup 21
Wireless Advanced Settings 21
Connection 1-2-3 26
Wireless Status 27
5 Configuring Advanced Settings 29
Accessing Advanced Setup Screens 29
DSL Settings 33
DHCP Server 33
LAN IP Address 35
WAN IP Address 36
QoS Settings Upstream 38
QoS Settings Downstream 41
QoS Status 42
Remote Management/Telnet 42
Telnet Timeout Setting 43
Dynamic Routing 44
Static Routing 44
UPnP (Universal Plug and Play) 45
USB Port Detection 45
Time Zone 46
Remote Syslog Capture 46
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Table of Contents
6 Configuring Security Settings 47
Accessing Wired Security Screens 47
Admin User Name and Password 50
Firewall 50
Applications 53
DMZ Hosting 55
NAT (Network Address Translation) 56
7 Configuring Parental Controls 57
Accessing Parental Control Screens 57
Services Blocking 60
Website Blocking 61
Schedule Rules 61
8 Configuring the Gateway’s Utilities 65
Accessing the Utilities Screens 65
Restore Default Settings 68
Upgrade Firmware 68
Multiple PVC 69
Web Activity Log 69
System Log 70
OAM Ping Test 71
Ping Test 71
Reboot 72
9 Troubleshooting 73
Troubleshooting 73
Frequently Asked Questions 75
A Reference 81
Locating Computer Information 81
Locating Windows Operating System Files 82
B Switching to Static IP on the Computer 85
Windows 98 SE 85
Windows Me 88
Windows 2000 91
Windows XP 95
C Computer Security 99
Comparing DSL Service with a Dial-Up Modem 99
Gateway Security 100
Computer Security 100
Electronic Security 101
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Table of Contents
D Specifications 103
General 103
Wireless Operating Range 104
LED Indicators 104
Environmental 104
E Glossary 105
F Service Acronyms 109
Service Acronym Definitions 109
Notices 113
Regulatory Compliance Notices 113
Modifications 113
Limited Warranty 115
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Introduction
1
Thank you for purchasing the Actiontec 54 Mbps Wireless DSL Gateway. The
Gateway is the simplest way to connect computers to a high-speed broadband
connection. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the Actiontec 54 Mbps
Wireless DSL Gateway is sure to be one of the keys to your success.
Package Contents
s Actiontec 54 Mbps Wireless DSL Gateway
s Power cord
s DSL cable
s Yellow (Ethernet) cable
s Blue (USB) cable
s Quick start guide
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Chapter 1 Introduction
Minimum System Requirements
s Active DSL service
s Computer with an 10 Mbps or 10/100 Mbps Ethernet connection, or USB
connection
s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition
(Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1+, Mac OS
8.0+, Mac OS 9.0+, or Mac OS X+
Note: USB LAN port is not supported with Microsoft
☞
Windows NT 4.0 or Mac OS.
s Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator
4.0 or higher (4.7 recommended)
s TCP/IP network protocol installed on each computer
Features
s Plug-and-Play installation support for computers running Windows oper-
ating systems (98SE, Me, 2000 and XP)
s ADSL WAN port (RJ-11)
s Full-rate ANSI T1.413 Issue 2, ITU G.992.1(G.dmt) and G.992.2(G.lite)
standard compliance
s Auto-handshake for different ADSL flavors
s USB 1.1 device specification compliance
s 12 Mbps USB data rate (full speed) support
s Bridged Ethernet over ATM, PPP over ATM, PPP over Ethernet
s Precise ATM traffic shaping
s IP packet routing and transparent bridge
s RIP-1, RIP-2, and static routing protocol support
s Built-in NAT, DHCP server
s DNS relay support
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Chapter 1 Introduction
Power
DSL
Internet
Ethernet
1
Wireless
2
3
4
USB
1
2
3
4
s PAP/CHAP authentication, administrative passwords through Telnet
s 64-, 128-, and 256-bit WEP/WPA wireless LAN security
s IEEE 802.3 Ethernet standard compliance
s 10/100 Base-T Ethernet ports (4)
s Fast Ethernet flow control support
s Web-based configuration setup
s FTP firmware upgradeable
s Web download support
s 802.11b/g support
Getting to Know the Gateway
This section contains a quick description of the Gateway’s lights, ports, etc.
The Gateway has several indicator lights (LEDs) on its front panel and a series of
ports on its rear panel.
Front Panel
The front panel of the Gateway features nine lights: Power, DSL, Internet,
Ethernet (4), USB, and Wireless.
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Chapter 1 Introduction
Power Light
The Power light displays the Gateway’s current status. If the Power light glows
steadily green, the Gateway is receiving power and fully operational. When the
Power light is rapidly flashing, the Gateway is initializing. If the Power light is
glows red when the Power cord is plugged in, the Gateway has suffered a critical
error and technical support should be contacted.
DSL Light
The DSL light illuminates when the Gateway is connected to a DSL line.
Internet Light
When the Internet light glows steadily, the Gateway is connected to the DSL
provider. When it flashes, the Gateway’s built-in DSL modem is training for the
DSL service.
Ethernet Lights
The Ethernet lights illuminate when the Gateway is connected to one or more of
its yellow Ethernet ports.
USB Light
The USB light illuminates when the Gateway is connected via its USB port.
Wireless Light
The Wireless light illuminates when the Gateway is connected wirelessly (if the
Gateway’s Wireless feature is turned on).
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Chapter 1 Introduction
12VDC 0.6A
4
2
1
ON/OFF
Ethernet Cable
(from Ethernet port [1-4]
to computer)
USB Cable
(from USB port
to computer)
Power Adapter
(from Power port
to power outlet)
DSL Cable
(from DSL port
to phone jack)
Rear Panel
The rear panel of the Gateway contains seven ports (Ethernet [4], Phone, USB, and
Power), as well as Reset and Power switches.
Ethernet Ports
The Ethernet ports are used to connect computers to the Gateway via Ethernet
cable. The Ethernet ports are 10/100 Mbps auto-sensing ports, and either a
straight-through or crossover Ethernet cable can be used when connecting to the
ports.
DSL Port
The DSL port is used to connect the Gateway to a DSL (Digital Subcriber Line)
connection.
Reset Switch
Depressing the Reset switch for one second will restore the Gateway’s factory
default settings. To reset the Gateway, depress and hold the Reset switch for
approximately one second. The reset process will start after releasing the switch.
5
USB Port
The USB port is used to connect a computer to the Gateway via USB cable.
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Power Port
The Power port is used to connect the Power cord to the Gateway.
Warning: Do not unplug the Power cord from the Gateway
N
during the reset process. Doing so may result in permanent
damage to the Gateway.
Power Switch
The Power switch is used to power the Gateway on and off.
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Performing a Quick Setup
This chapter is a guide through a quick set up of the Gateway, including how to
connect the Gateway to the ISP.
To complete the quick setup, have the Welcome Letter or ISP Worksheet handy. If
the document is not available, contact the ISP immediately.
Accessing Quick Setup Screens
To access the Quick Setup screens:
1. Open a Web browser. In the “Address” text box, type:
http://192.168.1.1
then press Enter on the keyboard.
2
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Chapter 2 Performing a Quick Setup
2. The “Home” screen appears. Click Quick Setup.
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Chapter 2 Performing a Quick Setup
3. A login window appears. Enter the user name and password in the appropri-
ate text boxes, then click OK.
Note: The default user name is “admin.” The default password is
☞
“password.”
4. Follow the instructions in the “Welcome to the Quick Setup” screen, then click Next.
5. At the top of the next window, select PPPoE or DHCP.
5a. If PPPoE was selected in step 5, the default user name and password are
entered in the appropriate text boxes.
If “DHCP” was selected, go to step 6.
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Chapter 2 Performing a Quick Setup
5b. If PPPoE was selected in step 5, select the IP type (“Dynamic IP-DHCP
[Default]” or “Single Static IP Address”). If Single Static IP Address was selected, enter the address in the appropriate text box.
6. Optional - Select the DNS type (“Dynamic DNS Addresses [Default]” or
“Static DNS Addresses”). If Static DNS Addresses was selected, enter the primary and secondary DNS addresses in the appropriate text boxes. If unsure
what to enter in this section, contact the ISP.
7. Click Apply at the bottom of the screen.
8. Read the instructions on the next screen. The Gateway is successfully
configured.
The Power light flashes rapidly while the Gateway restarts, then glows steadily
green when fully operational. The Internet light will also glow steadily green. The
Gateway is now configured and users can start surfing the Internet.
If an error appears, stating the Web browser was unable to connect to the Internet,
check the configuration settings. Ensure all the information required by the ISP is
entered correctly.
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Chapter 2 Performing a Quick Setup
Changing the Password
To create or change the password allowing access to the Gateway’s Web
Configuration screens, follow these instructions:
1. From the “Home” screen, select Security.
2. The “Security” screen appears. Select “Admin User Name and Password.”
3. The “Change Admin Username/Password” screen appears. Enter a new
Username in the “Admin User Name” text boxt, then enter a new password in
the “Admin Password” text box. Make sure to write down the user name and
password and keep it in a secure location. They will be needed to access the
Gateway’s Web Configuration screens in the future.
4. Click Apply at the bottom of the screen.
5. Read the instructions on the next screen. The user name and password are
successfully changed.
Once the Gateway has rebooted, the new user name and password are active. To
access the Gateway’s Web Configuration screens, the new user name and password
must be entered.
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Viewing the Gateway’s Status
After configuring the Gateway, the Gateway’s connection and network status can
be viewed. The Internet connection status is viewed in the “Broadband Connection
Status” screen, while the network status is viewed in the “My Network” screen.
Broadband Connection Status
To view the Gateway’s connection statistics, select Status in the Home screen. The
“Broadband Connection Status” screen appears. There are three sections in this
screen: General Statistics, PPP Status, and DSL Status.
Note: No settings (other than connecting or disconnecting from
☞
the Internet by clicking on Connect or Disconnect) can be
changed from the Broadband Connection Status screen.
General Statistics
The top section of the Broadband Connection Status screen displays general statistics regarding the Gateway, including model number, firmware version, IP address,
and gateway IP address.
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Chapter 3 Viewing the Gateway’s Status
PPP Status
The middle section of the Broadband Connection Status screen displays the status
of the Gateway’s PPP connection, including user name, authentication failures,
and packets sent and received.
DSL Status
The bottom section of the Broadband Connection Status screen displays the status
of the Gateway’s DSL connection, including mode settings, connection status, and
number of discarded packets. Click Reset to refresh all statistics on this screen
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Chapter 3 Viewing the Gateway’s Status
In the menu on the left side of the Broadband Connection Status screen, there are
two other options available to view: NAT Table and Routing Table. Click to gen-
erate the option of choice.
NAT Table
Selecting NAT Table generates the “NAT Table” screen. This screen displays an overview
of the current list of open connections through NAT (Network Address Translation) the
Gateway supports between the networked computers and the Internet.
ARP Table
Selecting ARP Table generates the “ARP Table” screen. This screen displays the an
overview of the Gateway’s network routes.
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Network Status
To view the Gateway’s network status, select My Network in the “Home” screen.
The “My Network” screen appears, listing all devices connected to the network.
From this screen, various settings can be accessed, including Website blocking,
Schedule Rules, and Enable Application.
To view the network status of a particular device, click View Device Details for
the device. An overview of the device’s network status appears.
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Configuring
#
Wireless Settings
This chapter explains how to set up the Gateway’s wireless network capabilities,
including setting up wireless security and viewing the wireless connection status.
Accessing Wireless Setup
To access the Wireless Settings configuration screens, follow these instructions:
1. Open a Web browser. In the “Address” text box, type:
http://192.168.1.1
then press Enter on the keyboard.
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Chapter 5 Configuring Wireless Settings
2. The “Home” screen appears. Click Wireless Setup.
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3. A login window appears. Enter the user name and password in the appropri-
ate text boxes, then click OK.
Note: The default user name is “admin.” The default password is
☞
“password.”
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Chapter 5 Configuring Wireless Settings
4. The “Wireless Basic Settings” screen appears. To modify a specific configura-
tion, click on its name in the menu bar on the left, or from the list in the middle of the screen.
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Basic Wireless Setup
To perform a basic setup of a wireless network using the Gateway:
1. In the “Wireless Basic Settings” screen, turn the Gateway’s wireless radio on by
selecting On.
2. Create a name for the wireless network and enter it in the “ESSID” text box.
3. Select a channel from the “Channel” drop-down menu. In the United States,
use channels 1-11.
4. Activate WEP (Wired Equivalent Privacy) to secure the wireless network by
selecting WEP.
5. Create a 64-bit WEP key by selecting 64-bit WEP Key from the “select a WEP
Key” drop-down menu, then entering a 10-digit key in the “Key Code” text
box. The digits can be any letter from A-F, and any number from 0-9.
6. Write down the Gateway’s wireless settings. To connect other devices to the
wireless network, the devices’ wireless settings must match the Gateway’s wireless settings exactly. Check the “Current Wireless Status” box (available in any
wireless setting screen) to view the Gateway’s wireless status and settings.
Wireless Advanced Settings
To access the Gateway’s wireless advanced settings screens, select Advanced
Settings from the menu on the left side of the “Wireless Basic Settings” screen.
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Chapter 5 Configuring Wireless Settings
This generates the “Wireless Advanced Settings” screen. In this screen, the security of
the wireless network can be activated and fortified.
Wireless Security
The first section of the Wireless Advanced Settings screen involves wireless security
(securing wireless traffic as it transmits through the air). The Gateway offers three
types of wireless security: WEP, WEP+802.1x, and WPA.
WEP
Selecting WEP in the Wireless Advanced Settings screen generates the “WEP Key”
screen. Here, the authentication type, encryption level, and WEP keys are entered
to activate WEP (Wired Equivalent Privacy) security encryption for the wireless
network.
Authentication Type - There are three authentication types: Open, Shared, and
Both. Open authenticaton allows any wireless-enabled device to recognize the
network, even if the WEP key is invalid. Shared allows only wireless-enabled
devices with the correct WEP key to recognize the network.
64-bit WEP - 64-bit WEP requires one or more keys, each key comprising five hexa-
decimal pairs. One key (Key 1) is automatically generated by the Gateway at startup,
based on the Gateway’s MAC address. This key is also displayed on a sticker on the
bottom of the Gateway. A hexadecimal digit consists of an alphanumeric character
ranging from 0-9 or A-F. An example of a 64-bit WEP key is: 4E-A3-3D-68-72. To
create a new set of 64-bit WEP keys, activate one or more keys by clicking in the
appropriate circles, then enter five hexadecimal digit pairs in each activated Key text
box (Key 1-, Key 2-, Key 3-, Key 4-). After activating 64-bit WEP, a computer with
wireless capability can join the network only if these same keys are entered in the
computer’s wireless encryption scheme.
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128-bit WEP - 128-bit WEP requires one or more keys, each key comprising 13 hexadeci-
mal pairs. A hexadecimal digit consists of an alphanumeric character ranging from 0-9
or A-F. An example of a 128-bit WEP key is: 3D-44-FE-6C-A1-EF-2E-D3-C4-21-74-5D-B1.
To create a 128-bit WEP key, activate Key 1 by clicking in the appropriate circle, select
“128 bit” from the drop-down list on the right, then enter 13 hexadecimal digit pairs in
the Key text box. After activating 128-bit WEP, a computer with wireless capability can
join the network only if this key is entered in the computer’s wireless encryption scheme.
256-bit WEP - 256-bit WEP requires one or more keys, each key comprising 29 hexadec-
imal pairs. A hexadecimal digit consists of an alphanumeric character ranging from
0-9 or A-F. To create a 256-bit WEP key, activate Key 1 by clicking in the appropriate
circle, select “256 bit” from the drop-down list on the right, then enter 29 hexadecimal
digit pairs in the Key text box. After activating 256-bit WEP, a computer with wireless
capability can join the network only if this key is entered in the computer’s wireless
encryption scheme.
Note: Not all wireless PC Cards support 128- or 256-bit WEP.
☞
Ensure all PC Cards installed in the networked computers support 128- or 256-bit WEP before activating.
When finished with this screen, click Apply to save all changes. To return to the
Wireless Advanced Settings screen, click Back.
WEP+802.1x
Activating WEP+802.1x in the Wireless Advanced Settings screen generates the
“WEP+802.1x” screen. This setting is for enterprise networks only, and should be
accessed by an experienced information systems specialist.
To set up WEP+802.1x security, enter the IP address of the RADIUS server in the
“Server IP Address” text box, and the “Secret” key (for communication between
the RADIUS server and the Gateway) in the “Secret” text box. The “Port” and
“Group Key Interval” values should remain the same.
When finished with this screen, click Apply to save all changes. To return to the
Wireless Advanced Settings screen, click Back.
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Chapter 5 Configuring Wireless Settings
WPA
Activating WPA (Wi-Fi Protected Access) in the Wireless Advanced Settings
screen generates the “Wireless WPA Settings” screen.
There are two levels of WPA. “Pre-Shared Key (PSK) for Home Network” is for
home network security. To set up a PSK (Pre-Shared Key), enter 8-63 alphanumeric characters in the text box. All wireless-enabled devices must support WPA
and know the PSK to join the network.
The “Group Key Interval,” “Server IP Address,” “Port,” and “Secret” text boxes are
enterprise network specific, and should only be accessed by an information systems professional. See “WEP+802.1x” on the previous page for more information.
When finished with this screen, click Apply to save all changes. To return to the
Wireless Advanced Settings screen, click Back.
ESSID Broadcast
Selecting ESSID Broadcast in the Wireless Advanced Settings screen generates the
“ESSID Broadcast” screen.
To prevent a unwanted computers from joining the Gateway’s wireless network by
using an ESSID of “Any,” select Disable in the ESSID Broadcast screen. To broad-
cast the wireless network’s ESSID, select Enable.
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When finished with this screen, click Apply to save all changes. To return to the
Wireless Advanced Settings screen, click Back.
Wireless MAC Authentication
Selecting Wireless MAC Authentication in the Wireless Advanced Settings screen
generates the “Wireless MAC Authentication” screen.
This feature allows the user to control the wireless LAN network by denying or
allowing wireless access by specifying the MAC address of the wireless client(s)
allowed or denied access on the wireless network. To do this, follow the instruction
on-screen.
When finished with this screen, click Apply to save all changes. To return to the
Wireless Advanced Settings screen, click Back.
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Chapter 5 Configuring Wireless Settings
802.11b/g Mode
Selecting 802.11b/g Mode in the Wireless Advanced Settings screen generates the
“802.11b/g Mode” screen.
Access to the Gateway’s network can be restricted to wireless clients using either
the 802.11b or 802.11g wireless adapters. Click on the down arrow next to the
drop-down menu and select the desired option. Actiontec recommends using the
“Mixed” mode (the default option), which enables both 802.11b and 802.11g wire-
less clients to join the network.
When finished with this screen, click Apply to save all changes.
Connection 1-2-3
To access the Gateway’s Connection 1-2-3 options (as instructed when accessing
the “Connection 1-2-3” CD), select Connection 1-2-3 from the menu on the left
side of the “Wireless Basic Settings” screen.
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The “Connection 1-2-3” screen appears. Follow the on-screen instructions to configure Connection 1-2-3.
Wireless Status
To view the Gateway’s wireless status and settings, select Wireless Status from the
menu on the left side of the “Wireless Basic Settings” screen.
The “Wireless Status” screen appears, which displays all of the settings of the Gateway’s
wireless network settings.
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Configuring
#
Advanced Settings
This chapter explains how to configure the Gateway’s advanced settings, such as
remote management, DHCP server, and Quality of Service (QoS).
Accessing Advanced Setup Screens
To access the Advanced Setup screens, follow these instructions:
1. Open a Web browser. In the “Address” text box, type:
http://192.168.1.1
then press Enter on the keyboard.
5
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Chapter 5 Configuring Advanced Settings
2. The “Home” screen appears. Click Advanced Setup.
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3. A login window appears. Enter the user name and password in the appropri-
ate text boxes, then click OK.
Note: The default user name is “admin.” The default password is
☞
“password.”
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Chapter 5 Configuring Advanced Settings
4. The “Advanced Setup” screen appears. To modify a specific configuration, click
on its name in the menu bar on the left, or from the list in the middle of the
screen.
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DSL Settings
To access DSL Settings, select DSL Settings from the “Advanced Setup” screen. The
Gateway’s VPI, VCI, Mode, and QoS (Quality of Service) settings can be changed
from this screen. Actiontec recommends not changing these values without first
consulting the ISP.
DHCP Server
Selecting DHCP Settings in the “Advanced Setup” screen generates the “DHCP
Settings” screen. The Gateway has a built-in DHCP (Dynamic Host Configuration
Protocol) server that automatically assigns a different IP address to each computer
on the network, eliminating IP address conflicts.
The factory default setting is On. To disable the DHCP Server, select Off, then
click Apply.
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Chapter 5 Configuring Advanced Settings
Actiontec strongly recommends leaving the DHCP Server option On. If the DHCP
Server option is Off, ensure the IP addresses of the networked computers are
on the same subnet as the IP address of the Gateway. For more information, see
“DHCP Server Configuration.”
DHCP Server Configuration
Clicking in the check box labeled “I would like to adjust the DHCP server settings”
activates the text boxes at the bottom of the DHCP Settings screen. Change the IP
address range and DNS server information in these text boxes.
Beginning IP Address
This is the IP address at which the DHCP server starts assigning IP addresses.
Actiontec recommends keeping the factory default setting (192.168.1.64).
Ending IP Address
This is the IP address at which the DHCP server stops assigning IP addresses.
Actiontec recommends keeping the factory default settings (192.168.1.254).
The beginning and ending IP addresses define the IP address range of the
Gateway. If the default values are left intact, the Gateway supplies a unique IP
address between 192.168.1.64 and 192.168.1.254 to each computer on the network. Note that the first three groups of numbers of the addresses are identical;
this means they are on the same subnet. The IP address of the Gateway must
be on the same subnet as the IP address range it generates. For instance, if the
Gateway’s IP address is changed to 10.33.222.1, set the beginning IP address to
10.33.222.2, and the ending IP address to 10.33.222.254.
Subnet Mask
Enter the IP address of the DHCP server’s subnet mask here.
Lease Time
This value represents the amount of time (in seconds) the DHCP server holds
onto a specific IP address.
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Domain Name
This is the domain name provided by Verizon. If Verizon provided domain name
information, enter it here. If not, leave the text box intact.
DNS (Dynamic or Static)
This is the type of DNS server provided by Verizon. If Verizon provided DNS
server information, select the type here. If not, leave as is.
DNS Server 1
This is the primary DNS server provided by Verizon. If Verizon provided DNS
server information, enter it here. If not, leave the text box intact.
DNS Server 2
This is the secondary DNS provided by Verizon. If Verizon provided secondary
DNS server information, enter it here. If not, leave the text box intact.
When finished in this screen, click Apply to activate any changes made.
LAN IP Address
Selecting LAN IP Address in the “Advanced Setup” screen causes a warning screen
to appear.
Read the on-screen warning, then click Yes to continue.
The “LAN IP Address” screen appears.
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Chapter 5 Configuring Advanced Settings
The values in the “Modem IP Address” and “Modem Subnet Mask” text boxes are
the IP and subnet mask address of the Gateway as seen on the network. These
values can be modified for your LAN network, but Actiontec recommends keep-
ing the default factory settings (IP address 192.168.1.1; subnet mask address
255.255.255.0).
Note: If the Gateway’s LAN IP Address is modified, verify the
☞
DHCP Server range is within the same subnet. For more infor-
mation, see “DHCP Server Configuration.”
When finished in this screen, click Apply to activate any changes made.
WAN IP Address
Selecting WAN IP Address in the “Advanced Setup” screen causes a warning
screen to appear.
Read the on-screen warning, then click Yes to continue.
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The “WAN IP Address” screen appears.
WAN IP Address allows manual set up of the IP address of the Gateway. To do this:
Note: Some DSL providers use PPPoE to establish communica-
☞
tion with an end user. Other types of broadband Internet connections (such as fixed point wireless) may use either DHCP or
static IP address. If unsure which connection is present, check
with Verizon before continuing.
1. Select “DHCP” or “PPPoE,” depending on the type of connection the ISP uses.
If PPP Auto Connect is being used, click in the appropriate check box.
2. If using PPPoE was selected in step 1, enter the user name and password in the
appropriate text boxes.
3. Select the IP type. If single static IP was selected, enter the IP address in the
“Single Static IP” text .
4. Select the DNS type. If static DNS address was selected, enter the primary DNS
address and, optionally, the secondary DNS address in the appropriate text
boxes.
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5. Select Dialout on-demand (optional).
To have the Gateway automatically connect to the Internet whenever needed
(when a Web browser is opened, for example), activate “Dialout on-demand”
by clicking in the appropriate check box. When Dialout on-demand is activated, the user can also set the Gateway to disconnect from the Internet after a
certain amount of idle time (no Internet activity). To do this, enter the number of idle time minutes (minimum 2 minutes) before disconnection occurs
in the text box before “Minutes.”
6. Adjust MTU settings (optional).
Enter the maximum transmission unit (MTU) value (in bytes) in this text
box. This value corresponds to the largest physical packet size the network is
allowed to transmit. Packets larger than this size are divided into smaller packets. It is recommended to leave this value set at the default (1492).
When finished in this screen, click Apply to activate any changes made.
QoS Settings Upstream
Selecting QoS Settings Upstream from the “Advanced Setup” screen causes the
“QoS Upstream Settings” screen to appear.
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QoS (Quality of Service) allows the prioritization of certain types of data traffic (such as VoIP traffic) over other types of traffic (such as standard data). Both
upstream (data coming into the network) and downstream (data going out of the
network) traffic can be prioritzed using QoS.
Enable QoS
Clicking in this check box activates/deactivates QoS.
Trusted Mode
If “Trusted Mode” is activated, all data traffic set to an IP precedence level of 5 will
be recognized as high priority traffic, regardless of IP or MAC address rule settings
(used for VoIP only).
Total Available Bandwidth
Displays the total amount of available bandwidth (in kilobits per second).
High Priority Bandwidth
Enter the amount of high priority bandwidth to be used by the prioritized
traffic type (cannot exceed total available bandwidth).
Priority
Always set to “High” and cannot be changed.
Protocol
Select the data type being configured. Options: ALL, TCP, UDP, GRE, ICMP.
Set IP Precedence
Click in the check box, then select the precedence level (1-low through 7-high).
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Source
Identify the source device here, using the device’s IP or MAC address, then enter
appropriate value in text box. If IP is used, enter the netmask address, if applicable.
A priority port range can also be defined, using the “Port Range” text boxes.
Destination
Identify the destination device here, using the device’s IP address, then enter appropriate value in text box. Enter the netmask address, if applicable. A priority port
range can also be defined, using the “Port Range” text boxes.
Rule List
After finishing the configuration of the QoS settings, click Add to save the settings
in the Rule List menu box. This collection of QoS settings can then be reused at a
future time. If deleting a QoS rule list, highlight it, then click Remove.
When finished in this screen, click Apply to activate any changes made.
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QoS Settings Downstream
Selecting QoS Settings Downstream from the “Advanced Setup” screen causes the
“QoS Downstream Settings” screen to appear.
The “QoS Downstream Settings” screen is identical to the “QoS Upstream Settings”
screen, with the exception of the “High Priority Bandwidth” option. Use this screen
to configure QoS for data going out of the network.
When finished in this screen, click Apply to activate any changes made.
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QoS Status
Selecting QoS Status from the “Advanced Setup” screen causes the “IP QoS Status”
screen to appear. This screen displays the status of QoS upstream and downstream
traffic, and differentiates both streams into high priority and normal priority traffic.
Remote Management/Telnet
Selecting Remote Management in the “Advanced Setup” screen generates the
“Remote Management/Telent” screen. Remote management allows access to the
Gateway through the Internet via another computer, while Telnet allows access to
the Gateway using a computer running a Telnet program. Actiontec recommends
leaving the Remote Management and Telnet Off (the factory default setting). The
Gateway will be vulnerable to other users on the Internet if Remote Management
or Telnet is activated.
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Remote Management
To access the Gateway from the Internet, activate Remote Management by selecting the appropriate On radio button and writing down the WAN IP address of the
Gateway (see “WAN IP Address”). On a computer outside of the network, open a
Web browser and enter the Gateway’s WAN IP address in the address text box. The
Gateway’s Home screen (or a password prompt, if a password has been set) appears
in the browser window.
Telnet
To access the Gateway via Telnet, activate Telnet by selecting the appropriate “On”
radio button and writing down the WAN IP address of the Gateway (see “WAN IP
Address”). On a computer outside the network running a Telnet program, enter the
Gateway’s WAN IP address to access the Gateway.
Note: Before remote management or Telnet can be activated, the
☞
administrator password must be set. To do this, go to the Home
screen, click Security, then select Admin User Name and
Password. Follow the instructions in the subsequent screens.
When finished in this screen, click Apply to activate any changes made.
Telnet Timeout Setting
Selecting Telnet Timeout Setting in the “Advanced Setup” screen generates the
“Telnet Timeout Setting” screen. Select a period of time from the choices available,
and the Telnet session will automatically terminate at that time. If no automatic
termination is needed, select “No idle disconnect timeout.”
When finished in this screen, click Apply to activate any changes made.
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Dynamic Routing
Selecting Dynamic Routing in the “Advanced Setup” screen generates the
“Dynamic Routing” screen.
If another gateway or router is set up behind the Gateway in the network configuration, consult the documentation that came with the other gateway to see what
kind of Dynamic Routing is required, then select the needed option.
When finished in this screen, click Apply to activate any changes made.
Static Routing
Selecting Static Routing in the “Advanced Setup” screen generates the “Static
Routing” screen. Enter the static route addresses in their respective text boxes,
then click Add. The address will appear in the “Static Routing Table.” To remove
an address, highlight it by clicking on it in the Static Routing Table, then click
Remove.
When finished in this screen, click Apply to activate any changes made.
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UPnP (Universal Plug and Play)
Selecting UPnP in the “Advanced Setup” screen generates the “UPnP” screen. In
this screen, the Universal Plug and Play option is turned on or off by activating the
appropriate circle.
Universal Plug and Play is a zero-configuration networking protocol that allows
hardware and software (such as Netmeeting) to operate more efficiently. If
Netmeeting is not running properly, activate UPnP.
Note: Activating UPnP presents a slight security risk. After fin-
☞
ishing with the hardware or software using UPnP, Actiontec rec-
ommends deactivating UPnP.
When finished in this screen, click Apply to activate any changes made.
USB Port Detection
Selecting USB Port Detection in the “Advanced Setup” screen generates the “USB
Port Detection” screen. In this screen, the USB port detection option is turned on or
off by activating the appropriate circle (default is “Off”). If this option is turned on,
the USB port will be disabled if an Ethernet cable is plugged into the Gateway first, or
the Ethernet port will be disabled if the a USB cable is plugged into the Gateway first.
If this option is turned on when both an Ethernet and a USB cable are plugged into
the Gateway, the USB port will be disabled.
When finished in this screen, click Apply to activate any changes made.
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Time Zone
Selecting Time Zone in the “Configuring the Advanced Settings” screen generates
the “Time Zone” screen. In this screen, select the time zone in which the Gateway
is being used. Click in the “Day Light Saving” check box if Daylight Savings Time
is currently in effect where the Gateway is being used.
When finished in this screen, click Apply to activate any changes made.
Remote Syslog Capture
Selecting Remote Syslog Capture in the “Advanced Setup” screen generates the
“Remote Syslog Capture” screen. In this screen, the user can configure the Gateway
to allow a remote computer to access the Gateway’s system activity logs.
When finished in this screen, click Apply to activate any changes made.
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Configuring
#
Security Settings
This chapter explains how to configure the Gateway’s wired security capabilities,
including firewall settings, DMZ hosting, and network address translation.
Accessing Wired Security Screens
To access the Wired Security configuration screens, follow these instructions:
1. Open a Web browser. In the “Address” text box, type:
http://192.168.1.1
then press Enter on the keyboard.
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2. The “Home” screen appears. Click Security.
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3. A login window appears. Enter the user name and password in the appropri-
ate text boxes, then click OK.
Note: The default user name is “admin.” The default password is
☞
“password.”
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4. The “Security” screen appears. To modify a specific configuration, click on its
name in the menu bar on the left, or from the list in the middle of the screen.
Admin User Name and Password
See “Changing the Password” on page 11.
Firewall
Selecting Firewall in the Security screen generates the “Firewall Settings” screen.
Select the level of security needed for the network.
High
If High is selected in the “Firewall Security Level” screen, the services listed at the
bottom of the screen (HTTP, DNS, FTP, IMAPv3, SMTP, POP3, NNTP, IPSEC IKE,
IPSEC ESP, HTTPS, and IMAP) are the only ones allowed to pass through the firewall.
All other services will be blocked. None of these settings can be changed from here.
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Medium
If Medium is selected in the “Firewall Security Level” screen, the services listed at
the bottom of the screen (HTTP, DNS, FTP, IMAPv3, SMTP, POP3, NNTP, IPSEC IKE,
IPSEC ESP, HTTPS, and IMAP) are the only ones allowed to pass through the firewall.
All other services will be blocked. These settings can be modified to customize the
firewall settings.
When finished with this screen, click Apply to save the changes.
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Low
If Low is selected in the “Firewall Security Level” screen, the services listed at
the bottom of the screen (NETBIOS-SSN, DNS, EPMAP, PROFILE, NETBIOS-NS,
NETBIOS-DGM, MICROSOFT-DS, SNMP, LDAP, and MICROSOFT-GC,) can be
denied access through the firewall. Click in the appropriate check box to allow or
deny access for a particular service (check mark in the check box to deny; blank
check box to allow). All services not listed are allowed access.
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Off
If Off is selected in the “Firewall Security Level” screen, firewall filtering is based
solely on the basic NAT firewall.
Note: See Appendix F, “Service Acronyms,” for a description of
☞
the services listed in the Firewall Security Level screens.
Applications
Selecting Applications in the Security screen generates the “Applications” screen.
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This screen allows certain programs to bypass the Gateway’s built-in firewall,
allowing access to parts of the network (for hosting a Web or ftp server, for example). To use, select the name of a computer on the network from the “PC Name”
drop-down list, then click Add. Next, select a “Category” by clicking the appropriate radio button. In the “Available Rules” list box, select a game, application, server,
etc., then click Add>>. The selected item appears in the “Applied Rules” list box.
Repeat for each item needed
To remove an item from the Applied Rules list, highlight it, then click Remove.
To view an item’s rules (forwarded ports, etc.), highlight it, then click View Rule.
When finished with this screen, click Apply to save the changes.
Rule Management
To create a custom set of rules, click the “User” radio button, then click New. The
“Rule Management” screen appears.
In this screen, the user can create a custom set of rules for a game or application
not listed in the Applications screen. Enter the “Rule Name,” “Protocol,” “Port
Start,” “Port End,” and “Port Map” in the appropriate text boxes, then click Apply.
The rules are summarized at the bottom of the screen, and the rule set will appear
in the Applications screen after clicking Back.
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DMZ Hosting
Selecting DMZ Hosting in the “Security” screen generates the “DMZ Hosting”
screen. To use DMZ hosting, select the computer on the network to be used as a
DMZ host in the “DMZ Host PC Name” drop-down menu, then click On.
DMZ hosting is used to support online gaming and Internet conferencing services.
These programs usually require multiple open ports, making the network accessible from the Internet. DMZ hosting symbolically places the DMZ host computer
outside of the Gateway’s network. Access to the network resources while DMZ
hosting is active is blocked. Actiontec recommends activating DMZ hosting only as
long as necessary.
When finished with this screen, click Apply to save the changes.
Warning: The DMZ Host computer will be vulnerable to com-
M
puter hackers on the Internet while in DMZ mode.
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NAT (Network Address Translation)
Selecting NAT in the “Security” screen generates the “NAT” screen. The Gateway’s
basic firewall security is based on NAT. Disabling NAT allows the computers con-
nected to the Gateway to be accessed by outside parties. Do not turn NAT off
unless instructed to do so by Verizon.
When finished with this screen, click Apply to save the changes.
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Configuring
#
Parental Controls
This chapter explains how to configure the parental control capabilities of the
Gateway, such as services blocking, Web site blocking, and schedule rules.
Accessing Parental Control Screens
To access the Parental Control configuration screens, follow these instructions:
1. Open a Web browser. In the “Address” text box, type:
http://192.168.1.1
then press Enter on the keyboard.
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2. The “Home” screen appears. Click Parental Control.
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3. A login window appears. Enter the user name and password in the appropri-
ate text boxes, then click OK.
Note: The default user name is “admin.” The default password is
☞
“password.”
4. The “Parental Control” screen appears. To modify a specific setting, click on its
name in the menu bar on the left, or from the list in the middle of the screen.
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Services Blocking
Selecting Services Blocking in the Parental Control screen generates the “Services
Blocking” screen.
To modify Internet privileges (Web, FTP, Newsgroups, etc.) for the computers on
the network:
1. Select the computer’s network name from the “PC Name” drop-down menu.
2. Select the Internet service(s) to be blocked by clicking in the appropriate
check box.
3. Click Apply to block the selected service from the selected computer.
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Website Blocking
Selecting Website Blocking in the Parental Control screen generates the “Website
Blocking” screen. This feature enables the Gateway to block Web sites to any or all
computers on the network. To block a Web site, select the computer name from
the “PC Name” drop-down menu. Then, enter the address of the Web site to be
blocked in the “Website” text box and click Add. The blocked Web site address will
be displayed in the “Blocked Website List” text box, and will not be available to the
selected computer on the network. To block the Web site from another computer
on the network, repeat the process. To remove a blocked Web site, click on it in the
“Blocked Website List,” then click Remove. When finished, click Apply.
Schedule Rules
Selecting Schedule Rules in the Parental Control screen generates the “Schedule
Rules” screen. Schedule rules allow computers on the network to access the
Internet at scheduled times only.
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To set up schedule rules for a computer on the network:
1. Select the computer’s network name from the “PC Name” drop-down menu.
2. Click View/Edit Access Details. The computer’s “Allowed Application and
Times” screen appears.
3. To schedule Internet access at the same time every day, select “Daily” by click-
ing the appropriate radio button. If creating different access schedules on a
day-to-day basis, select “Weekly.”
4a. If “Daily” was selected in step 3, create a period of Internet access (or rule)
by selecting a beginning time (from the “From” drop-down menu) and ending time (from the “To” drop down menu). If allowing Internet access to a
particular computer from 6 p.m. to 8 p.m., for example, select “18 (6 pm)”
from the From drop-down menu, and “20 (8 pm)” from the To drop-down
menu. Click Add to add the access period to the “Rules” list box. Additional
access periods can be added by repeating this step (9 a.m. through 12 p.m., for
example), and adding it to the Rules list box. Once the rules are applied in the
Daily screen, Internet access will be granted every day at the times listed in the
Rules list box.
Note: When using “Daily” scheduling, an access period can-
☞
not include 12 a.m (midnight). To create an access period that
includes midnight, create two access periods, one that ends at 12
a.m., and one that begins at 12 a.m.
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4b. If “Weekly” was selected in step 3, periods of Internet access can be scheduled
at different times on different days (6 p.m. to 8 p.m. on Friday, and 1 p.m.
to 4 p.m. on Saturday, for example). To do this, select the day of the week by
clicking in the appropriate check box, then create a access period (or rule), as
explained in step 4a. Click Add for each separate time period. All access peri-
ods created will appear in the Rules list box. Once the rules are applied in the
Weekly screen, Internet access will be granted to a particular computer at the
days and times selected on a weekly basis.
Note: When using “Weekly” scheduling, an access period cannot
☞
include 12 a.m (midnight). To create an access period that includes
midnight, create two access periods, one that ends at 12 a.m. on
one day, and one that begins at 12 a.m on the following day.
5. When finished with all scheduling, click Apply to save the changes to the
Gateway.
Removing a Schedule Rule
To remove a scheduled rule, select it from the Rules list box, then click Remove.
The schedule rule will disappear from the Rules list box.
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Configuring the Gateway’s Utilities
This chapter explains how to use the Gateway’s utilities, including how to restore
default settings, upgrade the Gateway’s firmware, and perform a ping test.
Accessing the Utilities Screens
To access the Utilities configuration screens, follow these instructions:
1. Open a Web browser. In the “Address” text box, type:
http://192.168.1.1
then press Enter on the keyboard.
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2. The “Home” screen appears. Click Utilities.
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3. A login window appears. Enter the user name and password in the appropri-
ate text boxes, then click OK.
Note: The default user name is “admin.” The default password is
☞
“password.”
4. The “Utilities” screen appears. To modify a specific configuration, click on its
name in the menu bar on the left, or from the list in the middle of the screen.
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Restore Default Settings
To restore the Gateway to its factory default settings, select Restore Default Settings
from the Utilities screen. When the “Restore Default Settings” screen appears, click
Restore Default Settings. Any changes made to the Gateway’s settings will be lost
and the factory default settings restored. During this process, the Gateway’s Power
light flashes and the Gateway is disabled.
Warning: Do not unplug the Power cord from the Gateway
N
during the Restore Default Settings process. Doing so may result
in permanent damage to the Gateway.
When the Power Light stops flashing and glows steadily green, the Gateway is fully
operational.
Upgrade Firmware
Selecting Upgrade Firmware in the Utilities screen generates the “Upgrade
Firmware” screen. Actiontec periodically posts firmware upgrades to enhance the
Gateway’s capabilities. Follow the instructions on-screen to upgrade the Gateway’s
firmware.
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Multiple PVC
Selecting Multiple PVC in the Utilities screen generates the “Multiple PVC” screen,
which allows the configuration of multiple PVCs.
Web Activity Log
The Web Activity Log provides information about the Web sites each computer
on the Gateway’s network has visited. To access the Web Activity Log, select Web
Activity Log from the Utilities screen.
Auto Refresh
To set the Web Activity Log screen to automatically refresh at certain intervals, activate the circle next to “Auto Refresh Every” at the bottom of the Web Activity Log
screen, then enter a time value (in seconds) in the text box, or click on the down
arrow and select a time value from the menu that appears. The Web Activity Log
will refresh at the selected interval.
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Manual Refresh
To set the Web Activity Log screen to manually refresh, activate the circle next to
“Manual Refresh” at the bottom of the Web Activity Log screen. To refresh the Web
Activity Log screen, click Refresh.
System Log
The System Log provides information about the Gateway’s activity. To access the
System Log, select System Log from the Utilities screen.
System Log (Size)
Select the size of the system log displayed here. The smaller the size, the shorter the
length of the system log saved.
Display
View other saved logs by selecting a log from this drop-down list.
Apply
Pressing this button saves any changes to the System Log screen and causes the
Save and Restart screen to appear.
Save Log As
Pressing this button allows the user to save a log as a file.
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OAM Ping Test
Selecting OAM Ping Test from the Utilities screen generates the “OAM Ping Test”
screen, which is used to check whether the Gateway is properly connected to the
network. Follow the on-screen instructions to perform the test.
Ping Test
Selecting Ping Test from the Utilities screen generates the “Ping Test” screen, which
is used to check whether the Gateway is properly connected to the Internet. Follow
the on-screen instructions to perform the test.
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Reboot
Selecting Reboot from the Utilities screen generates the “Reboot” screen. From this
screen, the Gateway can be rebooted. To do this:
1. From the first Reboot screen, click Reboot.
2. A confirmation window appears. Click OK.
3. The Gateway reboots. Read the onscreen information in the screen that
appears.
When the Gateway’s Power light stops flashing, the Gateway has rebooted.
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Troubleshooting
9
This chapter contains a list of problems that may be encountered while using the
Gateway, and techniques to try and overcome the problem. Note that these techniques may not solve the problem. This chapter also include a list of frequently
asked questions.
Troubleshooting
LAN Connection Failure
s Ensure the Gateway is properly installed, the LAN connections are correct,
and the power is on.
s Confirm the computer and Gateway are on the same network segment. If
unsure, let the computer get the IP address automatically by initiating the
DHCP function (see “DHCP Server” in chapter 3), then verify the com-
puter is using an IP address within the default range (192.168.1.2 through
198.168.1.254). If the computer is not using an IP address within the range,
it will not connect to the Gateway.
s
Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in
the “Main Menu” screen.
Cannot Connect to the Internet
s Ensure both ends of the power cord and all network cables are properly
connected.
s Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in
the “Main Menu” screen.
s Verify the Gateway’s settings are the same as the computer by clicking Status in
the “Main Menu” screen.
s If running Windows 98 SE or Me, check the computer’s TCP/IP settings. Select
Start, Run, enter
winipcfg
in the “Open” text box, then press OK. The “IP Configuration” window appears.
Ensure the text box at the top of the window contains the name of the Ethernet
adapter installed in the computer. If not, click on the down arrow next to the
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text box. When the list appears, click on the proper Ethernet adapter.
In the fields below, the Ethernet adapter’s various addresses appear. There
should be an entry for IP address, Subnet Mask, and Default Gateway.
Additionally, the “IP Address” entry should be on the 192.168.1.x network
(with “x” defining a range from 2 though 255).
If the Ethernet adapter is showing an incorrect IP address, click Release, which
sets all values back to 0 (zero). Then, click Renew (this process may take a few
seconds). The renewed IP address should be on the 192.168.1.x network.
If an error occurs, or the IP address renews with an address outside the
192.168.1.x network, contact the ISP immediately.
s If running Windows 98 SE, Me, 2000, or XP, check the computer’s TCP/
IP settings. Select Start, Run, enter
CMD
in the “Open” text box, then press OK. A “DOS” window appears, with a blink-
ing cursor (prompt). Enter
ipconfig
at the cursor, then press Enter on the keyboard.
The IP address of the Ethernet adapter should appear in the DOS window.
Ensure the IP address in the 192.168.1.x network (with “x” defining a range
from 2 though 255).
If the Ethernet adapter is showing an incorrect IP address, enter
ipconfig /release
at the cursor, then press Enter on the keyboard, which sets all values back to
0 (zero). Next, enter
ipconfig /renew
at the cursor, then press Enter on the keyboard (this process may take a few
seconds). The renewed IP address should be on the 192.168.1.x network.
If an error occurs, or the IP address renews with an address outside the
192.168.1.x network, contact the ISP immediately
s Ensure the browser is not set to “Never dial a connection” and there are no
previous LAN settings.
To check this, go to Start, Settings, Control Panel. In the Control Panel,
double-click Internet Options. When the “Internet Properties” window
appears, ensure that the “Never dial a connection” option is not activated,
then click LAN Settings. When the “Local Area Network (LAN) Settings”
window appears, ensure that no settings are activated. If there are settings
activated, deactivate them.
s Shutdown and restart the computer. After the computer restarts, unplug the
power cord from the Gateway and plug it back in. When the lights glow solid
green, try accessing the Internet.
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Time out error occurs when entering a URL or IP Address
s Verify all the computers are working properly.
s
Ensure the IP settings are correct.
s Ensure the Gateway is on and connected properly.
s Verify the Gateway’s settings are the same as the computer by clicking Status in
the “Main Menu” screen.
s Check the cable/DSL modem by attempting to connect to the Internet.
Frequently Asked Questions
This section includes a list of questions concerning the Gateway, and answers to
those questions.
General
I have run out of Ethernet ports on my Gateway. How do I add
more computers?
Plugging in an Ethernet hub or switch expands the number of ports on the
Gateway. Run a standard Ethernet cable from the “Uplink” port of the new hub
or switch to an Ethernet port on the Gateway.
Which protocols does the Gateway support?
The internal LAN connections support multiple protocols (e.g. TCP/IP,
NetBEUI, IPX/SPX, and AppleTalk). The External WAN connection supports
only TCP/IP.
Which connection speeds does the Gateway support?
The LAN connections on the Gateway support 10/100 Mbps. The WAN connec-
tion supports 8 Mbps, because of the physical restrictions placed on broadband
connections. The 802.11g wireless connection supports up to 54 Mbps connection speeds (depending on signal quality, environmental factors, and physical
distance).
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Will my Xbox work with the Gateway?
Yes, the Gateway is compatible with the Xbox. You need to set a static IP on the
Xbox in the Xbox live network settings, and forward ports 3074 (both UDP and
TCP), 53 (both UDP and TCP), and 88 (UDP) if you run into DSL resolution
errors.
Is the Gateway flash-upgradeable? How do I do it?
Yes, the firmware is upgradeable. You can find a link to the firmware site under
“Utilities” in the Web-based configurator.
Does the Gateway function as a DSL modem?
Yes, the Gateway has a built-in DSL Modem.
Wireless
Can I use an 802.11b wireless card to connect to the Gateway?
Yes, the Gateway can handle 802.11b cards or 802.11g cards. The 802.11g standard is backward compatible with the 802.11b standard. The Gateway can be
setup to handle just “g” wireless cards, just “b” wireless cards, or both.
If I install several Gateways in different locations in my building, will they
be able to talk to each other? Will I be able to stay connected as I move
between them?
The Gateway does not communicate with other access points, since it functions
as a single access point system. If you installed several Gateway devices and were
to move between coverage areas, your wireless device would have to reconnect to
a separate network.
Which wireless cards will work with the Gateway?
The Gateway connects with any wireless card supporting the 802.11g/802.11b
wireless standards.
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Can my wireless signal pass through floors, walls, and glass?
The physical environment surrounding the Gateway can have a varying effect on
signal strength and quality. Generally, the more dense the object (a concrete wall
compared to a plaster wall, for example), the greater the interference. Concrete
or metal-reinforced structures will experience a higher degree of signal loss than
those made of wood, plaster, or glass.
I have an Apple computer that uses the Airport wireless device. Is this device
compatible with the Gateway?
Yes, the Apple Airport system complies with the 802.11b standards. If you be use
the WEP security feature, refer to the Apple Airport documentation for infor-
mation on the proper method to enter the WEP key for compatibility with the
Gateway’s hexadecimal WEP entry.
Network
I use my laptop at work and at home. Is there something special I need to do
to make it work in both places?
Yes. Reconfigure your network setting (Workgroup, Domain, Password, User
name, IP addressing or any other specific settings used by your company). You
may also use third party software like NetSwitcher to automatically switch
between different configurations.
What is the valid IP range I can use for my home network?
The valid IP range for the Gateway is 192.168.1.64 to 192.168.1.254 by default.
How do I find out what IP address my computer is using?
Windows 95, 98, 98SE, and Me - Select Start, Run, and type “winipcfg.” Press Enter.
When the “Winipcfg” window appears, ensure your network device is selected.
Windows NT, 2000, and XP - Select Start, Run and type “cmd.” Press Enter. When
the command screen appears, type “ipconfig” and press Enter.
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I used DHCP to configure my network. Do I need to restart my computer to
refresh my IP address?
No. Follow these steps to refresh your IP address:
Windows 95, 98, 98SE, and Me - Select Start, Run, type “winipcfg,” and press
Enter. Ensure the Ethernet adapter is selected in the device box. Press the
Release_all button, then press the Renew_all button.
Windows NT 4.0 and 2000 - Select Start, Run, type “cmd,” and press Enter. At the
DOS prompt, type “ipconfig /release,” then type “ipconfig /renew.”
Windows XP - Unplug the Ethernet cable or wireless card and plug it back in.
Can I run an application located on another computer over the network?
Yes, if the application is designed to run over a network.
Can I play games between computers on my network, or on the Internet?
Yes, if the games were designed for multi-player or LAN play. For specific infor-
mation about whether a game is capable of Internet or LAN play, refer to the
game documentation. Some games require ports to be forwarded to host or join
games over the Internet.
I have an FTP or Web server on my network. How can I make it available to
users on the Internet?
For a Web server, enable port forwarding for port 8088 to the IP address of the
server and set up the Web server to receive on that port, as well. (Configuring
the server to use a static IP address is recommended.)
For an FTP server, enable port forwarding for port 21 to the IP address of the
server. (Configuring the server to use a static IP address is recommended.)
Connections
How many computers can be connected through the Gateway?
The Gateway is capable of 254 connections, but it is recommended to have no
more than 45 connections. As you increase the number of connections, you
decrease the available speed for each computer.
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Security
What is the default username for the Gateway?
The default username for the router is “admin” and the default password is
“password” (all lower case, no quotation marks). To activate the password to
protect the Gateway, change the default password. Remote management will not
be available on the Gateway until the default password is changed.
Does the Gateway function as a firewall?
Yes. The Gateway provides its security through the use of NAT firewall, which
acts as a physical barrier between your network and the Internet.
What is NAT and how does it protect my network?
NAT (Network Address Translation) is a type of security that masks the private
IP addresses of the computers on your network with a single public IP address.
With NAT, the private IP address of the computers on your network is never
transmitted over the Internet.
Which Virtual Private Networking (VPN) protocols are supported?
The Gateway supports pass-through for PPTP, L2TP, and IPSec.
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Reference
A
This appendix contains information about various topics, including accessing
information about your Windows computer.
Locating Computer Information
The following procedure is valid for Windows 98 SE, Me, NT 4.0, 2000 and XP.
1. From the desktop, right-click on My Computer.
2. Select Properties from the menu that appears.
3. When the “System Properties” window appears, select General.
The version of the operating system, processor type, and amount of RAM
installed in the computer are listed here.
4. Close the System Properties window.
5. From the desktop, double-click on My Computer.
6. Right-click the icon representing your hard disk. For example: Local Disk (C:).
Some computers have multiple hard disks.
7. From the menu that appears, select Properties.
8. When the window appears, select General.
9. The Free space value is the available space on the hard disk.
10. Close all windows.
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Locating Windows Operating System Files
If the operating system files reside on the hard drive of the computer, follow the
instructions below to locate them. If the files are not on the hard drive, they must
be loaded from the installation disks.
Windows 98 SE
1. From the desktop, click Start.
2. When the menu appears, select Find, then Files or Folders.
3. When the “Find: All Files” window appears, select Name & Location.
4. In the “Named” text box, enter:
*.cab
5. Click the down arrow next to the “Look In” text box and select My
Computer from the list that appears.
6. Click Find Now.
7. When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\WINDOWS \SYSTEM.
8. The Windows operating system files are located in this directory. Write down
the directory path for future reference.
9. Close the Find: All Files window.
Windows Me, 2000
1. From the desktop, click Start.
2. Select Search, then For Files and Folders.
3a. Windows Me: The “Search Results” window appears. In the “Search for files
or folders named” text box, enter:
*.cab
3b. Windows 2000: The “Search Results” window appears. In the “Search for files
or folders named” text box, enter:
i386
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4. Click the down arrow next to the “Look in” text box and select My
Computer from the list that appears.
5. Click Search Now.
6a. Windows Me: When the search is complete, note the directory path that
appears most often in the “In Folder” column. For example:
C:\WINDOWS \OPTIONS\INSTALL.
6b. Windows 2000: When the search is complete, note the directory path that
appears most often in the “In Folder” column. For example:
C:\WINNT \Driver Cache.
7. The Windows operating system files are located in this directory. Write down
the directory path for future reference.
8. Close the Search Results window.
Windows NT 4.0
1. From the desktop, click Start.
2. When the menu appears, select Find, then Files or Folders.
3. When the “Find: All Files” window appears, select Name & Location.
4. In the “Named” text box, enter:
i386
5. Click the down arrow next to the “Look In” text box and select My
Computer from the list that appears.
6. Click Find Now.
7. When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\.
8. The Windows operating system files are located in this directory. Write down
the directory path (followed by “i386”) for future reference.
9. Close the Find: All Files window.
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Windows XP
1. From the desktop, click Start.
2. Select Search, then For Files and Folders.
3. The “Search Results” window appears. In the panel at left titled “What do you
want to search for?”, click All files and folders.
4. Another panel, titled “Search by any or all of the criteria below” appears. In
the “Look in” text box, click the down arrow and select My Computer from
the menu that appears.
5. In the “All or part of the file name” text box, enter:
i386
6. Click Search.
7. When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\WINDOWS \Driver Cache\.
8. The Windows operating system files are located in this directory. Write down
the directory path (followed by “\i386”) for future reference.
9. Close the Search Results window.
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Switching to Static IP on the Computer
To communicate with the Gateway from a computer on the network (to access
the Web Configuration screens, for example), the user may have to switch the IP
address settings from DHCP-enabled to static IP, so that the computer and the
Gateway are on the same subnet.
To set up static IP on a computer, select the operating system and follow the
instructions.
Note: The following procedures are based on the Gateway’s
☞
factory default IP address. If the Gateway’s IP address has been
changed, enter the new IP address when instructed to enter an
IP address.
Windows 98 SE
1. From the desktop, click Start in the lower left corner.
2. From the menu that appears, select Settings.
B
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Appendix B Switching to Static IP on the Computer
3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network.
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5. The “Network” window appears. In the “The following network components
are installed” list box, locate and double-click TCP/IP.
6. The “TCP/IP Properties” window appears. Select IP Address.
7. In the IP Address tab, make sure the the circle next to “Specify an IP Address”
is selected. When active, a black dot appears in the circle. If the circle already
contains a black dot, leave it alone.
8. Enter the following numbers in the “IP Address” text box:
192.168.1.2
Do not include the periods; they are automatically entered.
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9. Enter the following numbers in the “Subnet mask” text box:
255.255.255.0
Do not include the periods; they are automatically entered.
10. Click OK. The TCP/IP Properties window disappears.
11. In the Network window, click OK. The Network window disappears.
12. The “System Settings Change” window appears, asking whether the computer
should be restarted. Click Yes.
The computer restarts. It is now set up with a static IP address, allowing the user to
access the Gateway’s Web Configuration Utilities (Advanced Setup, Utilities, etc.).
Windows Me
1. From the desktop, click Start in the lower left corner.
2. From the menu that appears, select Settings.
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3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network.
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5. The “Network” window appears. In the “The following network components
are installed” list box, locate and double-click TCP/IP.
6. The “TCP/IP Properties” window appears. Click IP Address.
7. In the “IP Address” tab, make sure the the circle next to “Specify an IP
Address” is selected. When active, a black dot appears in the circle. If the circle
already contains a black dot, leave it alone.
8. Enter the following numbers in the “IP Address” text box:
192.168.1.2
Do not include the periods; they are automatically entered.
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9. Enter the following numbers in the “Subnet mask” text box:
255.255.255.0
Do not include the periods; they are automatically entered.
10. Click OK. The TCP/IP Properties window disappears.
11. If there is a check in the box next to “Detect connection to network media,”
click on it to uncheck the box.
12. In the Network window, click OK. The Network window disappears.
13. The “System Settings Change” window appears, asking whether the computer
should be restarted. Click Yes.
The computer restarts. It is now set up with a static IP address, allowing the user to
access the Gateway’s Web Configuration Utilities (Advanced Setup, Utilities, etc.).
Windows 2000
1. From the desktop, click Start in the lower left corner.
2. From the menu that appears, select Settings.
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3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network and Dial-
up Connections.
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5. In the “Network and Dial-up Connections” window, double-click Local Area
Connection. A number may be displayed after the Local Area Connection. If
there is more than one Local Area Connection listed, locate the one that corresponds to the network card installed in the computer by finding the name of
the network card in the “Device Name” column.
6. The “Local Area Connection Status” window appears. Select General, then
click Properties.
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Appendix B Switching to Static IP on the Computer
7. The “Local Area Connection Properties” window appears. Click General.
8. In the “Components checked are used by this connection” list box, double-
click Internet Protocol (TCP/IP).
9. The “Internet Protocol (TCP/IP) Properties” window appears.
10. In the “General” tab, make sure the the circle next to “Use the following IP
Address ” is selected. When active, a black dot appears in the circle. If the circle
already contains a black dot, leave it alone.
11. Enter the following numbers in the “IP Address” text box:
192.168.1.2
Do not include the periods; they are automatically entered.
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12. Enter the following numbers in the “Subnet mask” text box:
255.255.255.0
Do not include the periods; they are automatically entered.
13. Click OK. The “Internet Protocol (TCP/IP) Properties” window disappears.
14 In the “Local Area Connection Properties” window, click OK. The Local Area
Connection Properties window disappears.
15. Click Close in the Local Area Connection Status window. The window disappears.
16. Close the Network and Dial-up Connections window by clicking on the “x”
button at the upper right corner of the window.
The computer restarts. It is now set up with a static IP address, allowing the user to
access the Gateway’s Web Configuration Utilities (Advanced Setup, Utilities, etc.).
Windows XP
1. From the desktop, click Start button in the lower left corner.
2. From the menu that appears, select Control Panel.
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