Actiontec electronic GT701WG User Manual
Solutions for the Digital Life
™
User Manual
54 Mbps
Wireless
DSL Gateway
Model #: GT701-WG
Table of Contents
1 Introduction 1
Package Contents 1
Minimum System Requirements 1
Features 2
Technical Support 5
2 Setting Up the Gateway 9
Attention! 9
Connecting a Computer to the Gateway 10
Installing Phone Filters 27
Setting Up the DSL Connection 34
3 Using Qwest DSL 41
Connecting to the Internet 41
Disconnecting from the Internet 41
4 Basic Setup 43
Basic Setup 43
5 Setting Up Static IP Address 47
Configuring for a Single Static IP Address 47
Configuring for a Block of Static IP Addresses 51
6 Advanced Setup 57
Accessing Advanced Setup 57
WAN IP Address 58
Wireless Settings 63
Wireless MAC Authentication 67
LAN IP Address 68
DHCP Server 68
Services Blocking 70
Website Blocking 71
Remote Management 72
Port Forwarding 73
DMZ Hosting 74
Firewall 75
Dynamic Routing 75
NAT (Network Address Translation) 76
Static Routing 76
Status 77
7 Using Utilities 81
Web Activity Log 81
DSL Settings 82
Restore Default Settings 83
Upgrade Firmware 83
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
8 Setting Up a Network 85
Ethernet 85
USB 91
9 Troubleshooting 97
A Reference 101
Locating Computer Information 101
Locating Windows Operating System Files 102
B Static IP Address on the Computer 105
Windows 98 SE 105
Windows Me 108
Windows 2000 111
Windows XP 115
C Computer Security 121
Comparing DSL Service with a Dial-Up Modem 121
Gateway Security 122
Computer Security 122
Electronic Security 123
D Specifications 125
General 125
Wireless Operating Range 126
LED Indicators 126
Environmental 126
E Glossary 127
F Firewall Security Level Services Table 131
High Security Level 131
Medium Security Level 132
Low Security Level 132
Basic Security Level 132
Service Acronym Definitions 133
G Non-Windows System Setup 135
Classic 135
OS X 137
Connecting to the ISP 138
Notices 141
Regulatory Compliance Notices 141
Modifications 141
Limited Warranty 143
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Introduction
1
Thank you for purchasing the Actiontec 54 Mbps Wireless Gateway. The Gateway
is the simplest way to connect computers to a high-speed broadband connection.
This easy-to-use product is perfect for the office or small business. If you want to
take your computing to the next level, the Actiontec 54 Mbps Wireless Gateway is
sure to be one of the keys to your success.
Package Contents
s Actiontec 54 Mbps Wireless Gateway
s Power adapter
s Phone filters
s DSL cable
s Ethernet cable
s USB cable
s Installation CD-ROM
s Quick start guides
Minimum System Requirements
s Active DSL service
s Computer with an 10 Mbps or 10/100 Mbps Ethernet connection, or USB
connection
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
3
Chapter 1 Introduction
Power
DSL
Interne
t
E
thernet
US
B
Wire
less
Power
DSL
Intern
et
E
ther
n
et
US
B
Wireless
s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition
(Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1+, Mac OS
8.0+, Mac OS 9.0+, or Mac OS X+
Note: USB LAN port is not supported with Microsoft Windows
☞
95, Windows NT 4.0, and Mac OS.
s Internet Explorer 5.0 or higher (6.x recommended) or Netscape Navigator
4.0 or higher (4.7 recommended)
s TCP/IP network protocol installed on each computer
Features
This section contains a quick description of the Gateway’s lights, ports, etc.
The Gateway has several indicator lights (LEDs) on its front panel and a series of
ports on its rear panel.
Front Panel
The front panel of the Gateway features six lights: Power, DSL, Internet, Ethernet,
USB, and Wireless.
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Chapter 1 Introduction
Power Light
The Power Light displays the Gateway’s current status. If the Power Light glows
steadily green, the Gateway is receiving power and fully operational. When the
Power Light is rapidly flashing, the Gateway is initializing. If the Power Light is
not illuminated when the power cord is plugged in, the Gateway has suffered a
critical error and technical support should be contacted.
DSL Light
The DSL light illuminates when the Gateway is connected to a DSL line.
Internet Light
When the Internet Light glows steadily, the Gateway is connected to the DSL
provider. When it flashes, the Gateway’s built-in DSL modem is training for your
DSL service.
Ethernet Light
The Ethernet light illuminates when the Gateway is connected via its Ethernet
Port.
USB Light
The USB light illuminates when the Gateway is connected via its USB port.
Wireless Light
The Wireless light illuminates when the Gateway is connected wirelessly
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 1 Introduction
Power
USB
Ethe
r
n
e
t
Li
n
e
Re
s
et
P
h
o
n
e
Rear Panel
The rear panel of the Gateway contains eight ports (Ethernet [4], Line, Phone,
USB, and Power), as well as a Reset switch.
Line Port
Used to connect the Gateway to a DSL (Digital Subscriber Line) connection.
Phone Port
Used to connect a telephone to the Gateway.
USB Port
Used to connect a computer to the Gateway via USB cable.
Ethernet Port
Used to connect computers to the Gateway via Ethernet cable. The Ethernet port
is a 10/100 Mbps auto-sensing ports, and either a straight-through or crossover
Ethernet cable can be used when connecting to the port.
Reset Switch
Depressing the reset switch for one or two seconds will power cycle (similar to
unplugging and then plugging in the Gateway’s power cord) the Gateway. To
restore the Gateway’s factory default settings, depress and hold the Reset Switch
for approximately 10 seconds. The reset process will start about 10 seconds after
releasing the Reset Switch.
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Chapter 1 Introduction
Power Port
Used to connect the Power Cord to the Gateway.
Warning: Do not unplug the power cord from the Gateway
N
during the reset process. Doing so may result in permanent
damage to the Gateway.
Technical Support
Self Help
To obtain answers to DSL configuration questions, visit the Qwest DSL Actiontec
support page at this address:
http://www.qwest.com/dsl/customerservice/Actiontecgt701-wg.html
A help page is also available on the main page of the Actiontec DSL Gateway Web
interface. Enter
192.168.0.1
in the browser’s address text box, and when the first screen appears, click HELP.
Basic Setup Support
If unable to access the Internet, look at the Internet light on the front of the
DSL Gateway. If the light is solid green, call the ISP immediately. If it is not solid
green, call Qwest at 1-800-247-7285.
Other Problems
Contact the ISP if experiencing problems with:
s DHCP addressing configuration
s Static IP addressing configuration
s Transparent bridging configuration
Contact Qwest at 1-800-247-7285 for:
s DSL service outage support and repair
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 1 Introduction
s DSL service installation support
Note: Before attempting any of the above, make sure access to
☞
the Internet is available.
Advanced Feature Support
Qwest DSL technical support provides the following advanced feature support for the
Actiontec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance.
s Enabling Website Blocking
s Enabling VPN Pass-Through
s Enabling/Disabling NAT
s Firewall configuration
s Changing the LAN IP address of the DSL Gateway
s Enabling Services Blocking
s Enabling/Disabling DHCP
s VIP feature
These features are supported in the Gateway only. Implementation of the above
features within the network (LAN) is not supported.
Wired/Wireless Upgrade
Wired and wireless upgrade installation support is available from Actiontec
free of charge if the wired/wireless equipment was purchased from Actiontec.
Contact Actiontec at 1-888-436-0675 for installation and configuration support
information.
Networking (LAN) Support
If a wired/wireless network has been set up and support is needed in one of the
following areas:
s LAN support of multiple computers and peripherals;
s Microsoft Windows Networking;
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Chapter 1 Introduction
s Microsoft Internet Connection Sharing (ICS);
s Advanced LAN configuration with multiple computers;
s Non-Actiontec-provided network card/Ethernet cable installation, configu-
ration, or troubleshooting;
s Commercial firewall software configuration;
contact the Actiontec Pay For Support Center at 1-888-825-9025. Actiontec net-
working support is provided for a fee of $29.95 per incident. Other fee-based fea-
ture support includes:
s Port Forwarding (Static NAT)
s Static Routing
s MAC Address Cloning
s Third-party vendor wireless equipment configuration
s DMZ Hosting
s NAT Routes
s RIP (Dynamic Routing)
This support service does not include an on-site field technician.
To purchase Actiontec wireless cards and peripherals, visit the Actiontec Web site at
www.actiontecstore.com/qwest
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Setting Up the Gateway
The instructions that follow parallel the steps contained in the Actiontec Installation
Buddy™, which provides a visual guide to setting up the Gateway. It is recommended
the user run the Installation Buddy first, before attempting any other procedures.
To set up the Gateway, it must be connected to a computer, and then configured.
After connecting this first computer, other computers can be added to the network
via USB, Ethernet, or wirelessly (see “Setting Up a Network” on page 63).
Attention!
Read the following two sections (Alarm System, Automatic Water Heater)
before proceeding with any installation!
Alarm System
If your home or business has an alarm system, and if Qwest DSL shares the same
phone line, you have special wiring needs. If you did not order a technician install
at the time of sale, please contact your Security Alarm Provider or Qwest Sales as
soon as possible to order and schedule your installation.
If your security alarm system is wired incorrectly, it may not be able to make a
notification call when the alarm is triggered.
Professional wiring is required to ensure inter-operability. Do not attempt the
installation yourself!
Qwest strongly recommends contacting your security organization for more
information about your security alarm system before attempting to install Qwest
DSL. Qwest also strongly recommends contacting your security organization after
installing Qwest DSL to have them conduct a test of your alarm system.
2
Automatic Water Meter
Although most water companies do not utilize automatic water meters, some do. If
you have an automatic water meter using the same phone line as your Qwest DSL
service, you must install a DSL Phone Filter.
Contact your water company for help installing the DSL Phone Filter on your water
meter, or if you are unsure whether your water meter uses your phone line.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 2 Setting Up the Gateway
Connecting a Computer to the Gateway
Connecting a computer to the Gateway for setup involves three basic steps: initial
setup, plugging in the Gateway’s power cord, and connecting the Gateway to the
computer.
Note: The following procedures are for U.S. installations only.
☞
Connecting Via Ethernet
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Buddy will start automatically. Wait until the following screen
appears, read the on-screen instructions, then click Next.
2. Read the instructions, select Initial Setup by clicking on the appropriate check
box, then click Next.
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Chapter 2 Setting Up the Gateway
3. Select the appropriate modem payment option, then click Next.
4. Read the on-screen instructions regarding the terms and agreements of the
rental contract, click in the white circle next to I accept this agreement, then
click Next.
Note: If “I purchased my modem from Qwest” was selected in
☞
step 3, go directly to step 5.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 2 Setting Up the Gateway
5. Click the check box next to Ethernet (Recommended), then click Next.
6. Get the Welcome Letter (or ISP Worksheet) provided by the ISP. Click Next.
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Chapter 2 Setting Up the Gateway
7. Read the on-screen information concerning home security alarms, then click
Next.
8. Make sure the items needed to connect the Gateway to the first computer on
included in the kit, then click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 2 Setting Up the Gateway
9. Get the Gateway from the kit, then click Next.
10. Get the Power cord from the black bag and plug the smaller end into the
black Power port on the rear panel of the Gateway, then click Next.
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Chapter 2 Setting Up the Gateway
11. Plug the larger end of the Power cord into a power outlet, then click Next.
12. Confirm the Power light on the front of the Gateway glows solid green, then
click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 2 Setting Up the Gateway
13. Get the yellow Ethernet cable from the kit and plug one end into a Yellow
port on the back of the Gateway, then click Next.
14. Plug the other end of the yellow Ethernet cable into an Ethernet port on
the back of the computer. Click Next.
Note: An Ethernet port looks similar to a phone jack, but is
☞
slightly larger.
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Chapter 2 Setting Up the Gateway
15. Make sure the Ethernet Network light on the front of the Gateway glows
solid green. Click Next.
16. Get the green cable from the kit and plug one end into the green Line port
on the rear panel of the Gateway. Click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 2 Setting Up the Gateway
17. Plug the other end of the green cable into the phone jack closest to the com-
puter. Click Next.
The Gateway is connected to a computer via Ethernet. Next, install the filters as
described in “Installing Filters” on page 24.
Connecting Via USB
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Buddy will start automatically. Wait until the following screen
appears, read the on-screen instructions, then click Next.
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Chapter 2 Setting Up the Gateway
2. Read the instructions, select Initial Setup by clicking on the appropriate check
box, then click Next.
3. Select the appropriate modem payment option, then click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 2 Setting Up the Gateway
4. Read the on-screen instructions regarding the terms and agreements of the
rental contract, click in the white circle next to I accept this agreement, then
click Next.
Note: If “I purchased my modem from Qwest” was selected in
☞
step 3, go directly to step 5.
5. Click the check box next to USB, then click Next.
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Chapter 2 Setting Up the Gateway
6. Get the Welcome Letter (or ISP Worksheet) provided by the ISP. Click Next.
7. Read the on-screen information concerning home security alarms, then click
Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 2 Setting Up the Gateway
8. Make sure the items needed to connect the Gateway to the first computer on
included in the kit, then click Next.
9. Get the Gateway from the kit, then click Next.
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Chapter 2 Setting Up the Gateway
10. Get the Power cord from the black bag and plug the smaller end into the
black Power port on the rear panel of the Gateway, then click Next.
11. Plug the larger end of the Power cord into a power outlet, then click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 2 Setting Up the Gateway
12. Confirm the Power light on the front of the Gateway glows solid green, then
click Next.
13. Get the purple USB cable from the kit and plug one end into the Purple port
on the back of the Gateway, then click Next.
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Chapter 2 Setting Up the Gateway
14. Plug the other end of the purple USB cable into a USB port on the front or
back of the computer. Click Next.
15. Make sure the USB light on the front of the Gateway glows solid green.
Click Next.
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Actiontec 54 Mbps Wireless DSL Gateway User Manual
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Chapter 2 Setting Up the Gateway
16. Get the green DSL cable from the kit and plug one end into the green Line
port on the rear panel of the Gateway. Click Next.
17. Plug the other end of the green DSL cable into the phone jack closest to the
computer. Click Next.
The Gateway is connected to a computer via USB. Next, install the filters as
described in “Installing Filters” on page 24.
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Chapter 2 Setting Up the Gateway
Installing Phone Filters
Phone filters allow the use of the telephone while online. All telephones and other
devices (answering machines, fax machines, etc.) using the same phone line (i.e.,
using the same phone number) as the DSL line must have a phone filter installed.
To install a filter, follow these instructions:
1. Read the on-screen information, get the Clear Bag, then click Next.
2. Remove the phone filters from the Clear Bag. Click Next.
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