Actiontec electronic GT701R User Manual

USB/Ethernet

DSL Modem

Model #: GT701R

Firmware Version: QW05.5-3.60.3.0.7.6-GT701

User Manual

Ver 1.1

Solutions for the Digital Life

™

Table of Contents

1 Introduction 1

Package Contents 1 Minimum System Requirements 1 Features 2 Technical Support 5

2 Using Qwest DSL 9

Connecting to the Internet 9 Disconnecting from the Internet 9

3 Performing a Quick Setup 11

Quick Setup 11 Connection Status Box 14 Changing the User Name and Password 15

4 Setting up Static IP Addresses 17

Configuring for a Single Static IP Address 17 Configuring for a Block of Static IP Addresses 21 VIP Mode 24

5 Monitoring the Modem’s Status 25

General Status 25 IP Traffic QoS Status 26 LAN Status 26 NAT Table 27 Routing Table 27 WAN Status 28 Active User List 29

6 Configuring Advanced Settings 31

Accessing Advanced Setup 31 Services Blocking 32 Website Blocking 33 DSL Settings 33 DHCP Settings 34 LAN IP Address 35 WAN IP Address 36 IP QoS Settings Upstream 40 IP QoS Settings Downstream 42 Remote Management/Telnet 43 Dynamic Routing (RIP) 44 Static Routing 44 Admin User Name and Password 45 Advanced Port Forwarding 46 Applications 47 DMZ Hosting 48 Firewall 48 NAT (Network Address Translation) 49

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Actiontec USB/Ethernet DSL Modem User Manual

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Table of Contents

7 Using the Modem’s Utilities 51

Reboot 52 Restore Default Settings 53 Upgrade Firmware 53 Web Activity Log 54

8 Troubleshooting 55

A Reference 59

Locating Computer Information 59 Locating Windows Operating System Files 60

B Setting up Static IP on a Computer 63

Windows 98 SE 63 Windows Me 66 Windows 2000 69 Windows XP 73

C Computer Security 77

Comparing DSL Service with a Dial-Up Modem 77 Modem Security 78 Computer Security 78 Electronic Security 79

D Specifications 81

General 81 LED Indicators 82 Environmental 82

E Glossary 83 F Firewall Security Levels 87

Off (No Firewall Security) 87 Low Security Level 88 Medium Security Level 89 High Security Level 90 Custom Security Level 91

G Setting up a Non-Windows System 93

Classic 93 OS X 95 Connecting to the ISP 96

H Additional Technical Support Options 99

Self Help 99 Basic Setup Support: Getting Online 99 Advanced Feature Support 100 Networking (LAN) Support 100

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Table of Contents

Notices 103

Regulatory Compliance Notices 103 Modifications 103 Miscellaneous Legal Notices 104

Limited Warranty 105

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Introduction

Power

DSL

Interne

t

Ethernet

USB

Power

DSL

Internet

Ethernet

USB

1

Thank you for purchasing the Actiontec USB/Ethernet DSL Modem. The Modem is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the office or small business. If you want to take your computing to the next level, the Actiontec USB/Ethernet DSL Modem is sure to be one of the keys to your success.

Package Contents

s Actiontec USB/Ethernet DSL Modem

s Power adapter

s Phone filters (provided by Qwest)

s DSL cable

s Ethernet cable

s USB cable

s Installation CD-ROM (provided by Qwest)

s Welcome letter (provided by Qwest)

Minimum System Requirements

s Active DSL service

s Computer with an 10 Mbps or 10/100 Mbps Ethernet connection, or USB

connection

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Actiontec USB/Ethernet DSL Modem User Manual

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Chapter 1 Introduction

Power

DSL

Interne

t

Ethernet

USB

Power

DSL

Internet

Ethernet

USB

s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition

(Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 9.0 - 9.2.1, or Mac OS X+

Note: USB LAN port is not supported with Microsoft NT 4.0 or

☞

Mac OS.

s Internet Explorer 5.0 or higher (6.x recommended) or Netscape Navigator

4.0 or higher (4.7 recommended)

s TCP/IP network protocol installed on each computer

Features

This section contains a quick description of the Modem’s lights, ports, etc. The Modem has several indicator lights (LEDs) on its front panel and a series of ports on its rear panel.

Front Panel

The front panel of the Modem features five lights: Power, DSL, Internet, Ethernet, and USB.

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Chapter 1 Introduction

Power Light

The Power light displays the Modem’s current status. If the Power light glows steadily green, the Modem is receiving power and fully operational. When it is rapidly flashing, the Modem is initializing. If the Power light is not illuminated or glows solid red or amber when the power cord is plugged in, the Modem has suffered a critical error and technical support should be contacted.

DSL Light

The DSL light illuminates when the Modem is connected to a live DSL line. If the

DSL light is flashing, the Modem is attempting to establish DSL connectivity.

Internet Light

When the Internet light glows steadily green, the Modem is connected to the DSL provider. When it glows steadily red, the Modem has failed to connect to the ISP.

Note: The Internet light may flicker green, which indicates that

☞

IP traffic is being transmitted.

Ethernet Light

The Ethernet light illuminates when the Modem is connected via its Ethernet Port.

Note: The Ethernet light may flicker green, which indicates that

☞

IP traffic is being transmitted.

USB Light

The USB light illuminates when the Modem is connected via its USB port.

Note: The USB light may flicker green, which indicates that IP

☞

traffic is being transmitted.

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Actiontec USB/Ethernet DSL Modem User Manual

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Chapter 1 Introduction

Power

USB

Ethernet

Phone

Reset

Rear Panel

The rear panel of the Modem contains four ports (Phone, USB, Ethernet, and Power), as well as a Power switch and Reset button.

Phone Port

The Phone port is used to connect a DSL (Digital Subscriber Line) connection to the Modem.

USB Port

The USB port is used to connect a computer to the Modem via USB cable.

Ethernet Port

The Ethernet port is used to connect computers to the Modem via Ethernet cable, and is a 10/100 Mbps port.

Reset Button

To restore the Modem’s factory default settings, depress and hold the Reset button for approximately 10 seconds, or until the Power light glows amber. The reset process will start about 10 seconds after releasing the Reset button.

Power Switch

The Power switch turns the Modem on and off (on if the top part of the switch is depressed, off if the bottom is depressed).

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Chapter 1 Introduction

Power Port

The Power port is used to connect the power cord to the Modem.

Warning: Do not unplug the power cord from the Modem dur-

N

ing the reset process. Doing so may result in permanent damage to the Modem.

Technical Support

Self Help

To obtain answers to DSL configuration questions, visit the Qwest DSL Actiontec support page at this address:

http://www.qwest.com/internethelp/

Basic Setup Support

If unable to access the Internet, look at the Internet light on the front of the

DSL Modem. If the light is solid green, call the ISP immediately. If it is not solid

green, call Qwest at 1-800-247-7285.

Using Qwest DSL

2

Qwest DSL operates over home or business phone lines equipped with Qwest

DSL service. For this reason, the Qwest DSL connection is not portable; it can’t be

accessed while away from the home or business. To connect while traveling, ask the

ISP about a dial-up account. Most Qwest DSL ISPs provide a dial-up account for

free, while others charge a minimal fee.

Qwest DSL is a highly reliable service, but it is possible to have a dial-up connection in the unlikely event that problems arise with the DSL service. Most Qwest DSL ISPs provide a dial-up account for free. If not, there are a number of free Internet providers whose products make great backup Internet access in the unlikely event they are ever needed.

Connecting to the Internet

Whether connecting via Point-to-Point Protocol (PPPoE, PPPoA) or Bridging Mode (RFC 1483), after connecting and configuring the Modem, the Internet connection is always on. Therefore, to connect or reconnect to the Internet, simply turn on your computer, open the Web browser and go to the Web site of your choice. No further set up is needed.

Disconnecting from the Internet

Closing the Web browser does not disconnect you from the Internet. To fully disconnect, turn off your computer.

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Performing a Quick Setup

This chapter is a guide through a quick and basic setup of the Modem, and includes instructions on how to connect the Modem to the ISP and change the Modem’s user name and password.

To complete a quick setup, the user will need information provided by the ISP. This information is sometimes contained in a welcome letter or ISP worksheet. If this document is not available, contact the ISP immediately and request one.

Quick Setup

To configure the Modem for basic operation:

1. Open the Web browser. In the “Address” text box type:

http://192.168.0.1

then press Enter on the keyboard.

2. The Home screen appears, set to the “Status” tab. Select Quick Setup from the

row of tabs at the top.

3

Note: If the Home screen does not appear, make sure the

☞

Ethernet cable is properly connected to the Modem.

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Actiontec USB/Ethernet DSL Modem User Manual

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Chapter 3 Performing a Quick Setup

3. The “Welcome to the Quick Setup” screen appears. Follow the on-screen

instructions, then click Next.

4. In the next screen, select whether MSN (Microsoft Network) is being used by

clicking the “Yes” or “No” radio button, then click Next.

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Chapter 3 Performing a Quick Setup

5. In the next screen, select the type of connection provided by the ISP by click-

ing in the radio button next to “PPPoA” or “PPPoE.” If unsure about the selec- tion, check the information provided by the ISP.

6. Enter the user name and password provided by the ISP in the appropriate text

boxes, then click in the radio button next to “Dynamic IP-DHCP.” Click Apply.

Note: If setting up the Modem with a single static IP address or

☞

a block of static IP addresses, see chapter 4, “Setting up Static IP Addresses,” on page 15 to configure the Modem.

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Actiontec USB/Ethernet DSL Modem User Manual

15

Chapter 3 Performing a Quick Setup

7. Make sure the Internet light on the front of the Modem glows solid green.

This may take a few moments.

8. When the solid green light appears, click Apply in the Basic Setup screen. The

“ISP Status” (on the left side of the screen) now displays “Connected.”

The Modem is properly configured and connected to the Internet.

Connection Status Box

To quickly view the status of the Modem’s connection, locate the “Connection Status” box, which is displayed at the bottom of the menu on the left side of all of the Modem’s GUI screens.

This box displays the status of the Qwest DSL connection, as well as its connection speed (upstream/downstream). It also displays the status of the ISP connection.

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Chapter 3 Performing a Quick Setup

Changing the User Name and Password

To change the user name and password (needed to access the Modem’s GUI):

1. Open the Web browser. In the “Address” text box type:

http://192.168.0.1

then press Enter on the keyboard.

2. The Qwest Home screen appears, set to the “Status” tab. Select Quick Setup

from the row of tabs at the top.

3. Select Admin User Name & Password from the menu on the left side.

4. The “Admin User Name and Password” screen appears. Enter a new user name

(optional) in the “Admin User Name” text box, then a password in the “Admin Password” text box. Make sure to write the user name and password down and keep them in a secure location. They will be needed to access to the Modem’s Graphical User Interface screens in the future.

5. Click Apply. The Modem saves the settings and returns to the Home screen.

The Modem’s user name and password are changed.

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Setting up Static IP Addresses

This chapter details how to set up the Modem with a static IP address. The first section explains the configuration using a single static IP address; the second section explains the configuration using a block of static IP addresses.

Configuring for a Single Static IP Address

To set up the Modem to use a single static IP address:

Note: To complete this procedure, the Internet Service Provider

☞

(ISP) worksheet or welcome letter must be available to consult. If no worksheet has been provided, contact the ISP.

1. Open the Web browser. In the “Address” text box type:

http://192.168.0.1

then press Enter on the keyboard.

2. The Qwest Home screen appears, set to the “Status” tab. Select Advanced

Setup from the row of tabs at the top.

4

Note: If the Qwest Home screen does not appear, make sure the

☞

Ethernet cable is properly connected to the Modem.

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Actiontec USB/Ethernet DSL Modem User Manual

19

Chapter 4 Setting up Static IP Addresses

3. The “Advanced Setup” tab appears. Select WAN IP Address from the menu

on the left side of the screen.

4. A “Warning” screen appears. Read the on-screen information, then click Yes.

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Chapter 4 Setting up Static IP Addresses

5. The “WAN IP Address” screen appears. Scroll down to step 3, “Select the IP

type,” and click in the circle next to “Single Static IP Address.”

6. Enter the IP address obtained from the ISP worksheet in the “Single Static

IP” text box.

Note: The “Gateway Address” and “Subnet Address” text boxes

☞

are not used during this procedure.

7. If provided with DNS settings on the ISP worksheet, scroll down to “Select the

DNS type.” Click in the circle next to “Static DNS Addresses” and enter the DNS

addresses in the appropriate text boxes. If no DNS settings were provided, skip this step and go to step 8.

8. Click Apply.

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Actiontec USB/Ethernet DSL Modem User Manual

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Chapter 4 Setting up Static IP Addresses

9. The Modem saves the settings and returns to the Home screen. Select Quick

Setup from the row of tabs at the top of the screen to generate the “Quick

Setup” tab.

10. Select Admin User Name & Password from the menu on the left side.

11. The “Admin User Name and Password” screen appears. Enter a new user

name (optional) in the “Admin User Name” text box, then a password in the “Admin Password” text box. Make sure to write the user name and password down and keep them in a secure location. They will be needed to access the Modem’s Graphical User Interface screens in the future.

12. Click Apply. The Modem saves the settings and returns to the Home screen.

The Modem has been configured to support a single static IP address.

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Chapter 4 Setting up Static IP Addresses

Configuring for a Block of Static IP Addresses

To set up a the Modem to use a block of static IP addresses:

Note: To complete this procedure, the Internet Service Provider

☞

(ISP) worksheet or welcome letter must be available to consult. If no worksheet has been provided, contact the ISP.

1. Open the Web browser. In the “Address” text box type:

http://192.168.0.1

then press Enter on the keyboard.

2. The Home screen appears, set to the “Status” tab. Select Advanced Setup from

the row of tabs at the top of the screen

Note: If the Home screen does not appear, make sure the

☞

Ethernet cable is properly connected to the Modem.

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Actiontec USB/Ethernet DSL Modem User Manual

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Chapter 4 Setting up Static IP Addresses

3. The “Advanced Setup” tab appears. Select WAN IP Address from the menu

on the left side of the screen.

4. A “Warning” screen appears. Read the on-screen information, then click Yes.

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Chapter 4 Setting up Static IP Addresses

5. The “WAN IP Address” screen appears. Scroll down to “Select the IP type,” click

on the circle next to “Block of Static IP Addresses.”

6. Enter the Gateway and Subnet Mask addresses obtained from the ISP work-

sheet in the appropriate text boxes.

7a. If provided with DNS settings on the ISP worksheet, scroll down to “Select the

DNS type.” Click the circle next to “Static DNS Addresses” and enter the DNS

addresses in the appropriate text boxes. Go to step 8.

7b. If no DNS settings were provided on the ISP worksheet, scroll down to “Select

the DNS type.” Click the circle next to “Dynamic DNS Address.” Go to step 8.

8. Click Apply.

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Actiontec USB/Ethernet DSL Modem User Manual

9. The Modem saves the settings and returns to the Home screen. Select Quick

Setup from the row of tabs to generate the “Quick Setup” tab.

10. Select Admin User Name & Password from the menu on the left side.

11. The “Admin User Name and Password” screen appears. Enter a new user

name (optional) in the “Admin User Name” text box, then a password in the “Admin Password” text box. Make sure to write the user name and password down and keep them in a secure location. They will be needed to access to the Modem’s Graphical User Interface screens in the future.

12. Click Apply. The Modem saves the settings and returns to the Home screen.

The Modem has been configured to support a block of static IP addresses.

VIP Mode

This feature is used in conjunction with Unnumbered Mode. When VIP Mode is acti- vated, the Modem uses NAT for private IP addressing for the local area network (LAN), allowing both public IP addressing and private IP addressing to be configured to the

LAN simultaneously, while the DHCP server is reserved for private IP addressing. All

computers using public IP addresses with Unnumbered Mode must have the public IP addresses statically assigned.

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Monitoring the Modem’s Status

After configuring the Modem, settings can be viewed by selecting the “Status” tab in the Home screen. Most of these settings are not modifiable from these screens. The Status options include General Status, IP Traffic QoS Status, LAN Status, NAT Table, Routing Table, WAN Status, and Active User List.

General Status

Selecting General Status from the Status tab generates the “General Status” screen, which displays many of the Modem’s settings. No settings (other than connecting or disconnecting from the Internet) can be changed from the General Status screen.

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5

25

Actiontec electronic GT701R User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Package Contents

Minimum System Requirements

Features

Technical Support

Using Qwest DSL

Connecting to the Internet

Disconnecting from the Internet

Performing a Quick Setup

Quick Setup

Connection Status Box

Changing the User Name and Password

Setting up Static IP Addresses

Configuring for a Single Static IP Address

Configuring for a Block of Static IP Addresses

VIP Mode

Monitoring the Modem’s Status

General Status