Actiontec electronic GT701A User Manual

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USB/Ethernet
DSL Modem
Model #: GT701
Firmware Version: 3.0.1.0.6.0-GT701
User Manual
Ver 1.0
Solutions for the Digital Life
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Introduction

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Thank you for purchasing the Actiontec USB/Ethernet DSL Modem. The Modem is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the Actiontec USB/Ethernet DSL Modem is sure to be one of the keys to your success.

Package Contents

s Actiontec USB/Ethernet DSL Modem
s Power cord
s Phone filters
s DSL cable
s Yellow (Ethernet) cable
s Blue (USB) cable
s Installation CD (includes user manual)
s Quick Start guide
s Start Here guide
s Technical Support card
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Chapter 1 Introduction

Minimum System Requirements

s Internet DSL service
s Compatible laptop, desktop, or Macintosh computer with an available
Ethernet or USB (USB compatible with PCs only)
s Microsoft Windows 98, 98 Second Edition (SE), Millennium Edition (Me), NT
4.0, 2000, XP; Mac OS 7.1 and above
Note: USB LAN port is not supported with Microsoft Windows
95 and NT 4.0, or any Mac OS.
s Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator
4.0 or higher (4.7 recommended)
s TCP/IP network protocol installed

Features

s Plug-and-Play installation support for systems with Windows operating
systems (98SE, Me, 2000, and XP)
s ADSL WAN port (RJ-11)
s Compliant with full-rate ANSI T1.413 Issue 2, ITU G.992.1 (G.dmt) and
G.992.2 (G.lite) standard
s Auto-handshake for different ADSL flavors
s USB 1.1 device specification compliance
s 12 Mbps USB data rate (full speed)
s Multiprotocol encapsulation over ATM, PPP over ATM, PPP over Ethernet
s Precise ATM traffic shaping
s IP packet routing and transparent bridge
s Routing protocol supports RIP-1, RIP-2, static routing
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Chapter 1 Introduction
s Built-in NAT, DHCP server
s DNS relay support
s PAP/CHAP authentication, administrative passwords through Telnet and
HTTP
s Compliant with IEEE 802.3 Ethernet standard
s 10/100 Base-T Ethernet port
s Flow control support for Fast Ethernet
s Web-based configuration setup
s Default configuration backup restore
s Firmware upgradeable
s Web download support
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Chapter 1 Introduction
Powe
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Getting to Know the Modem

This section contains a quick description of the Modem’s lights, ports, etc. The Modem contains several indicator lights (LEDs) on its front panel and a series of ports on its rear panel.
Front Panel
The front panel of the Modem features five lights: Power, DSL, Internet, Ethernet, and USB.
Power Light
The Power light displays the Modem’s current status. If the Power light glows steadily green, the Modem is receiving power and fully operational. When the Power light flashes rapidly, the Modem is initializing. If the Power light is not illuminated when the Power cord is plugged in and the Power switch is turned on, the Modem has suffered a critical error and technical support should be contacted.
DSL Light
The DSL light illuminates when the Modem is connected to a DSL line. When it flashes, the Modem is training for your DSL service.
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Power
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Internet Light
When the Internet light glows steadily, the Modem is connected to the DSL provider.
Ethernet Light
The Ethernet light illuminates when the Modem is connected via its Ethernet port.
USB Light
The USB light illuminates when the Modem is connected via its USB port.
Rear Panel
The rear panel of the Modem contains four ports (Phone, USB, Ethernet, and Power), as well as Reset and Power switches.
Phone Port
The Phone port is used to connect the Modem to a DSL (Digital Subscriber Line) connection.
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USB Port
The USB port is used to connect a computer to the Modem via USB cable.
Note: It is not recommended to perform a recovery or update
for the Modem from a computer connected via USB.
Ethernet Port
The Ethernet port is used to connect computers to the Modem via Ethernet cable. The Ethernet port is a 10/100 Mbps auto-sensing port, and either a straight-through or crossover Ethernet cable can be used when connecting to the port.
Power Port
The Power port is used to connect the Power cord to the Modem.
Warning: Do not unplug the Power cord from the Modem dur-
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ing the reset process. Doing so may result in permanent damage to the Modem.
Reset Switch
Depressing the Reset switch for one or two seconds will power cycle the Modem (similar to unplugging and then plugging in the Modem’s Power cord). To restore the Modem’s factory default settings, depress and hold the Reset switch for approximately 15 seconds. The reset process will start about 10 seconds after releasing the switch.
Power Switch
The Power switch is used to power the Modem on and off.
Warning: Do not click the Power switch to its “off” postion
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during the reset process. Doing so may result in permanent damage to the Modem.
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Setting Up the Modem

The instructions that follow parallel the steps contained in the Actiontec Installation Buddy™, which provides a visual guide to setting up the Modem. It is recommended the user run the Installation Buddy first, before attempting any other procedures.
To set up the Modem, it must be connected to a computer, and then configured. After connecting this first computer, other computers can be added to the network via USB or Ethernet (see “Setting Up a Network” on page 63).

Connecting a Computer to the Modem

Connecting a computer to the Modem for setup involves three basic steps: initial setup, plugging in the Modem’s power cord, and connecting the Modem to the computer.
Connecting Via Ethernet
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Buddy starts automatically. Wait until the following screen appears, read the on-screen instructions, then click Next.
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Chapter 2 Setting Up the Modem
2. Read the instructions, select Initial Setup by clicking on the appropriate check
box, then click Next.
3. Click in the check box next to Ethernet (Recommended), then click Next.
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4. Make sure the items needed to connect the Modem to the first computer are
included in the kit, then click Next.
5. Get the Modem from the kit, then click Next.
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Chapter 2 Setting Up the Modem
6. Get the Power cord and plug the smaller end into the black Power port on
the rear panel of the Modem, then click Next.
7. Plug the larger end of the Power cord into a power outlet, then click Next.
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8. Click the On/Off switch to its on position (as shown in the picture on-
screen), then click Next.
9. Confirm the Power light on the front of the Modem glows solid green, then
click Next.
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Chapter 2 Setting Up the Modem
10. Get the yellow Ethernet cable from the kit and plug one end into the yellow
Ethernet port on the back of the Modem, then click Next.
11. Plug the other end of the yellow Ethernet cable into an Ethernet port on
the back of the computer. Click Next.
Note: An Ethernet port looks similar to a phone jack, but is
slightly larger.
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12. Make sure the Ethernet light on the front of the Modem glows solid green.
Click Next.
13. Get the black or gray DSL cable from the kit and plug one end into the gray
Line port on the rear panel of the Modem. Click Next.
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Chapter 2 Setting Up the Modem
14. Plug the other end of the black or gray DSL cable into the phone jack clos-
est to the computer. Click Next.
The Modem is connected to a computer via Ethernet. Next, install the filters as described in “Installing Filters” on page 22.
Connecting Via USB
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Buddy starts automatically. Wait until the following screen appears, read the on-screen instructions, then click Next.
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2. Read the instructions, select Initial Setup by clicking on the appropriate check
box, then click Next.
3. Click the check box next to USB, then click Next.
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Chapter 2 Setting Up the Modem
4. Make sure the items needed to connect the Modem to the first computer are
included in the kit, then click Next.
5. Get the Modem from the kit, then click Next.
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6. Get the Power cord and plug the smaller end into the black Power port on
the rear panel of the Modem, then click Next.
7. Plug the larger end of the Power cord into a power outlet, then click Next.
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Chapter 2 Setting Up the Modem
8. Click the On/Off switch to its on position (as shown in the picture on-
screen), then click Next.
9. Confirm the Power light on the front of the Modem glows solid green, then
click Next.
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10. Get the blue USB cable from the kit and plug the square end into the blue USB
port on the back of the Modem, then click Next.
11. Plug the rectangular end of the blue USB cable into an USB port on the
front or back of the computer. Click Next.
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Chapter 2 Setting Up the Modem
12. Make sure the USB light on the front of the Modem glows solid green. Click
Next.
13. Get the black or gray DSL cable from the kit and plug one end into the gray
Phone port on the rear panel of the Modem. Click Next.
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14. Plug the other end of the black or gray DSL cable into the phone jack clos-
est to the computer. Click Next.
The Modem is connected to a computer via USB. Next, install the filters as described in “Installing Filters,” on the next page.
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Chapter 2 Setting Up the Modem

Installing Phone Filters

Phone filters allow the use of the telephone while online. All telephones and other devices (answering machines, fax machines, etc.) using the same phone line (i.e., using the same phone number) as the DSL line must have a phone filter installed. To install a phone filter:
1. Read the on-screen information, then click Next.
2. Read the on-screen information, then unplug all telephones and other devices from
their respective phone jacks. Click Next.
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3. Get the phone filters. Click Next.
Caution: Do not unplug the black or gray DSL cable from the
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phone jack near your computer.
4. Plug a phone filter into every phone jack with a telephone or other device con-
nected to it, then click Next.
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Chapter 2 Setting Up the Modem
5. Plug the ends of the phone lines disconnected in step 2 into the phone filters
plugged into phone jacks. Click Next.
Caution: Do not plug a phone filter in the phone jack in which
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the black or gray DSL cable is plugged.
6. Read the on-screen instructions, and make sure the Modem is connected exactly as
shown, depending on whether the Modem is connected via Ethernet or USB.
Ethernet connection setup:
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USB connection setup:
Click Next.
7. Make sure the DSL light on the Modem glows solid green (this may take a few
moments). Click Next.
Next, go to “Setting Up the DSL Connection” on the next page.
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Chapter 2 Setting Up the Modem

Setting Up the DSL Connection

After connecting the Modem and installing phone filters, the DSL connection must be configured. To do this:
1. Select one of the options in the “Select Connection” box: Auto Detect, Select
from the list, or Manual Setup.
Auto Detect - if selected, click Next. The DSL connection is automatically detected, and a series of informational screens will be displayed while the Modem searches for the connection. If successful, go to step 2. If unsuccessful, go to Select from the list, below.
Select from the list - If Auto Detect is not successful, or the user knows which
ISP to connect to, click in the “Select from the list” box, then click Next.
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In the next window, select the ISP being used from the list box on the right
(scroll down for more choices), then click Next. A series of informational screens will display while the Modem searches for the connection. If the con­nection is successful, go to step 2. If not, go to “Manual Setup,” below.
Manual Setup - If the Auto Detect and Select from a list are not successful, or
the user knows how to configure VPI/VCI and Encapsulation settings, click in the “Manual Setup” box, then click Next.
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Chapter 2 Setting Up the Modem
In the next window, enter the VPI/VCI and Encapsulation settings (the ISP
should provide these) then click Next.
2. Enter the user name and password in the appropriate text boxes (or click the
check box next to “My ISP does not require this information.”), then click Next.
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3. Select the appropriate IP type. This information should be provided by the
ISP. When finished, click Next. If Static IP is selected, go to step 4. If Dynamic IP (DHCP) is selected, got to step 5.
4. In the next window, enter the IP Address, Subnet, Modem, DNS 1, and DNS
2 information (if applicable) in the proper text boxes. This information is available in the Welcome Letter. When finished, click Next and go to step 6.
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5. The Installation Buddy checks the configuration of the Modem.
6. When the configuration is complete, a series of congratulations windows
appears. Read the on-screen information, then click through the next few windows to exit the Installation Buddy.
The Modem is successfully configured and ready for use.
To make changes to the Modem’s Advanced Configuration settings, see Chapter 4, “Using Advanced Setup.”
To create a network by connecting more computers to the Modem, see Chapter 7, “Setting Up a Network.”
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Using Utilities

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To access the Modem’s Web-based Utilities, select Utilities from the Web Configurator’s Main Menu screen. The “Utilities” screen appears.
From this screen, the Web activity and system log can be viewed, the DSL settings changed, the Modem’s factory default settings restored, and the Modem’s firmware upgraded.

Web Activity Log

The Web Activity Log provides information about the Web sites each computer on the Modem’s network has visited. To access the Web Activity Log, select Web Activity Log from the “Utilities” screen.
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Chapter 6 Using Utilities
Auto Refresh
To set the Web Activity Log screen to automatically refresh at certain intervals, acti­vate the circle next to “Auto Refresh Every” at the bottom of the Web Activity Log screen, then enter a time value (in seconds) in the text box, or click on the down arrow and select a time value from the menu that appears. The Web Activity Log will refresh at the selected interval.
Manual Refresh
To set the Web Activity Log screen to manually refresh, activate the circle next to “Manual Refresh” at the bottom of the Web Activity Log screen. To refresh the Web Activity Log screen, click Refresh.

System Log

The System Log provides information about the Modem’s activity. To access the Web Activity Log, select Web Activity Log from the “Utilities” screen.
System Log (Size)
Select the size of the system log displayed here. The smaller the size, the shorter the length of the system log saved.
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Display
View other saved logs by selecting a log from this drop-down list.
Save & Restart
Pressing this button saves any changes to the System Log screen and causes the Save and Restart screen to appear.
Save Log As
Pressing this button allows the user to save a log as a file.

DSL Settings

To access DSL Settings, select DSL Settings from the “Utilities” screen. The Modem’s VPI, VCI, Mode, and QoS (Quality of Service) settings can be changed from this screen. Actiontec recommends not changing these values without first consulting the ISP.
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Restore Default Settings

To restore the Modem to its factory default settings, select Restore Default Settings from the “Utilities” screen. When the “Restore Default Settings” screen appears, click Restore Default Settings. Any changes made to the Modem’s settings will be lost and the factory default settings restored. During this process, the Modem’s Power
light flashes and the Modem is disabled.
Warning: Do not unplug the Power cord from the Modem dur-
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ing the Restore Default Settings process. Doing so may result in permanent damage to the Modem.
When the Power Light stops flashing and glows steadily green, the Modem is fully operational.

Upgrade Firmware

Selecting Upgrade Firmware in the “Utilities” screen generates the “Upgrade Firmware” screen. Actiontec periodically posts firmware upgrades to enhance the Modem’s capabilities. Follow the instructions on-screen to upgrade the Modem’s firmware.
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Setting Up Static IP on the Computer

To communicate with the Modem from a computer on the network (to use the Web Configuration Utility, for example), the user may have to switch the IP address settings from DHCP-enabled to static IP, so that the computer and the Modem are on the same network subnet.
To set up static IP on a computer, select the operating system and follow the instructions.
Note: The following procedures are based on the Modem’s factory
default IP address. If the Modem’s IP address has been changed, enter the new IP address when instructed to enter an IP address.

Windows 98 SE

1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Settings.
b
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Appendix b Setting Up Static IP on the Computer
3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network.
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5. The “Network” window appears. In the “The following network components
are installed” list box, locate and double-click TCP/IP.
6. The “TCP/IP Properties” window appears. Select IP Address.
7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is
selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone.
8. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
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Appendix b Setting Up Static IP on the Computer
9. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
10. Click OK. The TCP/IP Properties window disappears.
11. In the Network window, click OK. The Network window disappears.
12. The “System Settings Change” window appears, asking whether the computer
should be restarted. Click Yes.
The computer restarts. It is now set up with a static IP address, allowing access to the Modem’s Web Configurator utility (as shown in chapters 3, 4, 5, and 6).

Windows Me

1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Settings.
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3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network.
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Appendix b Setting Up Static IP on the Computer
5. The “Network” window appears. In the “The following network components
are installed” list box, locate and double-click TCP/IP.
6. The “TCP/IP Properties” window appears. Click IP Address.
7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is
selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone.
8. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
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9. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
10. Click OK. The TCP/IP Properties window disappears.
11. If there is a check in the box next to “Detect connection to network media,”
click on it to uncheck the box.
12. In the Network window, click OK. The Network window disappears.
13. The “System Settings Change” window appears, asking whether the computer
should be restarted. Click Yes.
The computer restarts. It is now set up with a static IP address, allowing access to the Modem’s Web Configurator utility (as shown in chapters 3, 4, 5, and 6).

Windows 2000

1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Settings.
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Appendix b Setting Up Static IP on the Computer
3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network and Dial-
up Connections.
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5. In the “Network and Dial-up Connections” window, double-click Local Area
Connection. A number may be displayed after the Local Area Connection.
If more than one Local Area Connection is listed, locate the one that corre­sponds to the network card installed in the computer by finding the name of the network card in the Device Name column.
6. The “Local Area Connection Status” window appears. Select General, then
click Properties.
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7. The “Local Area Connection Properties” window appears. Click General.
8. In the “Components checked are used by this connection” list box, double-
click Internet Protocol (TCP/IP).
9. The “Internet Protocol (TCP/IP) Properties” window appears.
10. In the General tab, make sure the circle next to “Use the following IP Address
” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone.
11. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
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12. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
13. Click OK. The “Internet Protocol (TCP/IP) Properties” window disappears.
14 In the “Local Area Connection Properties” window, click OK. The Local Area
Connection Properties window disappears.
15. Click Close in the Local Area Connection Status window. The window
disappears.
16. Close the Network and Dial-up Connections window by clicking on the “x
button at the upper right corner of the window.
The computer restarts. It is now set up with a static IP address, allowing access to the Modem’s Web Configurator utility (as shown in chapters 3, 4, 5, and 6).

Windows XP

1. From the desktop, click Start button in the lower left corner.
2. From the menu that appears, select Control Panel.
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3. When the “Control Panel” window appears, double-click Network
Connections.
4. In the “Network Connections” window, double-click Local Area Connection.
A number may be displayed after the Local Area Connection. If more than one Local Area Connection is listed, locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the “Device Name” column.
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5. The “Local Area Connection Properties” window appears. Select General.
6. In the “This connection uses the following items” list box, double-click
Internet Protocol (TCP/IP).
7. The “Internet Protocol (TCP/IP) Properties” window appears.
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8. In the General tab, make sure the circle next to “Use the following IP Address”
is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone.
9. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
10. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
11. Click OK. The Internet Protocol (TCP/IP) Properties window disappears.
12 In the Local Area Connection Properties window, click Close. The Local Area
Connection Properties window disappears.
13. Click Close in the Local Area Connection Status window. The window
disappears.
14. Close the Network and Dial-up Connections window by clicking on the “x
button at the upper right corner of the window.
The computer restarts. It is now set up with a static IP address, allowing access to the Modem’s Web Configurator utility (as shown in chapters 3, 4, 5, and 6).
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Computer Security

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The Internet is a giant network of computers located all over the world. When a computer is connected to the Internet, it can exchange information with any other computer on the Internet. This allows a computer user to send E-mail, surf the World Wide Web, download files, and buy products and services online, but it also makes the computer vulnerable to attack from persons intent on doing harm. Unless access to the computer is controlled, someone on the Internet can access the information on the computer and steal, damage, or destroy that information.
Actiontec recommends securing your computer from unwanted intrusion. Security is ultimately the end user’s responsibility. Please secure your computer, and don’t be a victim.

Comparing DSL Service with a Dial-Up Modem

With a dial-up modem, a computer user makes an Internet connection by dialing a telephone number, surfs the Internet for a period of time, and then disconnects the dial-up modem. No one on the Internet can access a computer not connected to the Internet.
Unlike a dial-up modem, DSL service is “always connected.” The connection is always available – there is no need to dial a phone number to access the Internet. The computer can be connected to the Internet all the time.
With both types of Internet connections, access to the computer must be con­trolled to make sure someone on the Internet doesn’t access the information on the computer. The longer the computer is connected to the Internet, the easier it is for someone on the Internet to find the computer and attempt to access it with­out permission. DSL service also provides fast Internet connections. This not only improves Internet performance, it also improves Internet performance for anyone attempting to access the computer.
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