Actiontec electronic GT701 User Manual

Solutions for the Digital Life
User Manual
USB/Ethernet
DSL Modem
Model #: GT701 Firmware #: GT3.0.1.0.5.1
Table of Contents
1 Introduction 1
Package Contents 1 Minimum System Requirements 2 Features 2 Getting to Know the Modem 3
2 Setting Up the Modem 7
Connecting a Computer to the Modem 7 Installing Phone Filters 21 Setting Up the DSL Connection 26
3 Performing a Basic Setup 29
Basic Setup 29 Changing the Admin User Name and Password 32
4 Using Advanced Setup 33
Accessing Advanced Setup 33 WAN IP Address 34 LAN IP Address 39 DHCP Server 40 Services Blocking 42 Website Blocking 43 Remote Management 44 Port Forwarding 44 DMZ Hosting 46 Firewall 46 Dynamic Routing 47 NAT (Network Address Translation) 47 Static Routing 48
5 Viewing the Modem’s Settings 49
Status 49 Routing Table 51 WAN Status 51 LAN Status 52 Active User List 52
6 Using Utilities 53
Web Activity Log 53 DSL Settings 54 Restore Default Settings 54 Upgrade Firmware 55
7 Troubleshooting 57
Troubleshooting 57 Frequently Asked Questions 58
Actiontec USB/Ethernet DSL Modem User Manual
A Reference 63
Locating Computer Information 63 Locating Windows Operating System Files 64
B Setting Up Static IP on the Computer 67
Windows 98 SE 67 Windows Me 70 Windows 2000 73 Windows XP 77
C Computer Security 81
Comparing DSL Service with a Dial-Up Modem 81 Modem Security 82 Computer Security 82 Electronic Security 83
D Specifications 85
General 85 LED Indicators 86 Environmental 86
E Glossary 87 F Firewall Security Level Services Table 91
High Security Level 91 Medium Security Level 92 Low Security Level 92 Basic Security Level 93 Service Acronym Definitions 93
G Non-Windows System Setup 95
Classic 95 OS X 97
H Installation Buddy Settings 99
Notices 101
Regulatory Compliance Notices 101 Modifications 101 Miscellaneous Legal Notices 102
Limited Warranty 103 Index 107
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Introduction

1
Thank you for purchasing the Actiontec USB/Ethernet DSL Modem. The Modem is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the Actiontec USB/Ethernet DSL Modem is sure to be one of the keys to your success.

Package Contents

s Actiontec USB/Ethernet DSL Modem
s Black bag (includes Power cord and gray DSL cable)
s Phone filters
s Yellow (Ethernet) cable
s Blue (USB) cable
s Installation CD
s Quick start guide
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Actiontec USB/Ethernet DSL Modem User Manual
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Chapter 1 Introduction

Minimum System Requirements

s Active DSL service
s Computer with a 10/100 Mbps Ethernet connection, or USB connection
Note: USB LAN port is not supported with Microsoft Windows
95, Windows NT 4.0, and Mac OS.
s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition
(Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1 and above
s Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator
4.0 or higher (4.7 recommended)
s TCP/IP network protocol installed on each computer

Features

s Plug-and-Play installation support for systems with Windows operating
systems (98, 98SE, Me, 2000, and XP)
s ADSL WAN port (RJ-11)
s Compliant with full-rate ANSI T1.413 Issue 2, ITU G.992.1 (G.dmt) and
G.992.2 (G.lite) standard
s Auto-handshake for different ADSL flavors
s USB 1.1 device specification compliance
s 11 Mbps USB data rate (full speed)
s Bridged Ethernet over ATM, PPP over ATM, PPP over Ethernet
s Precise ATM traffic shaping
s IP packet routing and transparent bridge
s Routing protocol supports RIP-1, RIP-2, static routing
s Built-in NAT, DHCP server
s DNS relay support
s PAP/CHAP authentication, administrative passwords through Telnet
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Chapter 1 Introduction
Powe
r
DSL
Int
ern
e
t
Et
h
er
ne
t
US
B
Power
DSL
Int
erne
t
E
t
herne
t
U
S
B
USB/Ethern
et
DSL Mode
m
s Compliant with IEEE 802.3 Ethernet standard
s 10/100 Base-T Ethernet port
s Flow control support for Fast Ethernet
s Web-based configuration setup
s Default configuration backup restore
s FTP firmware upgradeable
s Web download support

Getting to Know the Modem

This section contains a quick description of the Modem’s lights, ports, etc. The Modem contains several indicator lights (LEDs) on its front panel and a series of ports on its rear panel.
Front Panel
The front panel of the Modem features five lights (or LEDs): Power, DSL, Internet, Ethernet, and USB.
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Actiontec USB/Ethernet DSL Modem User Manual
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Chapter 1 Introduction
Power Light
The Power light displays the Modem’s current status. If the Power light glows steadily green, the Modem is receiving power and fully operational. When the Power light flashes rapidly, the Modem is initializing. If the Power light is not illuminated when the Power cord is plugged in, the Modem has suffered a criti­cal error and technical support should be contacted.
DSL Light
The DSL light illuminates when the Modem is connected to a DSL line.
Internet Light
When the Internet light glows steadily, the Modem is connected to the DSL provider. When it flashes, the Modem’s built-in DSL modem is training for
DSL service. When it glows red, the Modem failed to connect to the Internet.
Ethernet Light
The Ethernet light illuminates when the Modem is connected via its Ethernet port.
USB Light
The USB light illuminates when the Modem is connected via its USB port.
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Chapter 1 Introduction
Power
Reset
Phone
USB
Etherne
t
Black Power Cord
(from black Power
port to Power Outlet)
Yellow Ethernet Cable (from yellow Ethernet
port to Computer)
Blue USB Cable (from blue USB
port to Computer)
Gray DSL Cable
(from gray Phone
port to Phone Jack)
Rear Panel
The rear panel of the Modem contains four ports (Phone, USB, Ethernet, and Power), as well as an On/Off switch and Reset button.
Phone Port
The Phone port is used to connect the Modem to a phone jack.
USB Port
The USB port is used to connect a computer to the Modem via USB cable.
Ethernet Port
The Ethernet port is used to connect a computer to the Modem via Ethernet cable. The Ethernet port is a 10/100 Mbps auto-sensing port, and either a straight- through or crossover Ethernet cable can be used when connecting to the port.
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Actiontec USB/Ethernet DSL Modem User Manual
On/Off Switch
The On/Off switch controls power to the Modem. When the top of the switch is depressed, the Modem is powered off. When the bottom of the switch is depressed, the Modem is powered on (assuming the Power cord is correctly connected).
Warning: Do not power down the Modem using the On/Off
N
switch during the reset process. Doing so may result in perma­nent damage to the Modem.
Reset Button
Depressing the Reset button for one or two seconds will power cycle the Modem (similar to unplugging and then plugging in the Modem’s Power cord). To restore the Modem’s factory default settings, depress and hold the Reset button for approximately 15 seconds. The reset process will start about 10 seconds after releasing the switch.
Power Port
The Power port is used to connect the Power cord to the Modem.
Warning: Do not unplug the Power cord from the Modem’s
N
Power port during the reset process. Doing so may result in per­manent damage to the Modem.
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Setting Up the Modem

The instructions that follow in this chapter parallel the steps contained in the Actiontec Installation Buddy®, which provides a visual, step-by-step guide to setting up the Modem. It is recommended the user run the Installation Buddy first, before attempting any other procedures.
If your Internet Service Provider (ISP) provided a welcome letter or worksheet containing information needed to complete the installation, have it available. If this document was not received, contact the ISP to get the needed information.
Note: The following procedures are for US installations. If you
live in the UK or another country, the procedures will be slightly different.

Connecting a Computer to the Modem

Connecting a computer to the Modem involves three steps: initial setup, plugging in the power cord, and connecting the Modem to the computer and phone jack.
Connecting Via Ethernet
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Buddy starts automatically. Wait until the following screen appears, read the on-screen instructions, select the country in which you live by clicking in the appropriate check box, then click Next.
2
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Actiontec USB/Ethernet DSL Modem User Manual
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Chapter 2 Setting Up the Modem
2. Read the instructions, consult the ISP’s documentation, and select the appro-
priate letter by clicking in its check box, then click Next.
Note: For more details regarding these settings, see Appendix H
on page 99.
3. Click in the check box next to Ethernet (Recommended), then click Next.
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Chapter 2 Setting Up the Modem
4. Make sure the items needed to connect the Modem to the first computer are
included in the kit, then click Next.
5. Get the Modem from the kit, then click Next.
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Chapter 2 Setting Up the Modem
6. Get the Power cord from the kit and plug the smaller end into the black
Power port on the rear panel of the Modem, then click Next.
7. Plug the larger end of the Power cord into a power outlet, then click Next.
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Chapter 2 Setting Up the Modem
8. Confirm the Power light on the front of the Modem glows solid green, then
click Next.
9. Get the yellow Ethernet cable from the kit and plug one end into the yellow
Ethernet port on the back of the Modem, then click Next.
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Chapter 2 Setting Up the Modem
10. Plug the other end of the yellow Ethernet cable into an Ethernet port on
the back of the computer. Click Next.
Note: An Ethernet port looks similar to a phone jack, but is
slightly larger.
11. Make sure the Ethernet light on the front of the Modem glows solid green.
Click Next.
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Chapter 2 Setting Up the Modem
12. Get the gray or black DSL cable from the kit and plug one end into the gray
Phone port on the rear panel of the Modem. Click Next.
13. Plug the other end of the gray or black DSL cable into the phone jack clos-
est to the computer. Click Next.
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Actiontec USB/Ethernet DSL Modem User Manual
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Chapter 2 Setting Up the Modem
14. Make sure the the Power, DSL, and Ethernet lights on the Modem glow
solid green (it may take a few moments). Click Next.
The Modem is connected to a computer via Ethernet. Next, install the phone filters as described in “Installing Phone Filters” on page 21.
Connecting Via USB
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Buddy starts automatically. Wait until the following screen appears, read the on-screen instructions, select the country in which you live by clicking in the appropriate check box, then click Next.
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Chapter 2 Setting Up the Modem
2. Read the instructions, consult the ISP’s documentation, and select the appropri-
ate letter by clicking in its check box, then click Next.
Note: For more details regarding these settings, see Appendix H
on page 99.
3. Click in the check box next to USB, then click Next.
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Actiontec USB/Ethernet DSL Modem User Manual
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Chapter 2 Setting Up the Modem
4. Make sure the items needed to connect the Modem to the first computer are
included in the kit, then click Next.
5. Get the Modem from the kit, then click Next.
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Chapter 2 Setting Up the Modem
6. Get the Power cord from the kit and plug the smaller end into the black
Power port on the rear panel of the Modem, then click Next.
7. Plug the larger end of the Power cord into a power outlet, then click Next.
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Chapter 2 Setting Up the Modem
8. Confirm the Power light on the front of the Modem glows solid green, then
click Next.
9. Get the blue USB cable from the kit and plug the square end into the blue
USB port on the back of the Modem, then click Next.
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Chapter 2 Setting Up the Modem
10. Plug the rectangular end of the blue USB cable into a USB port on the front
or back of the computer. Click Next.
11. Make sure the USB light on the front of the Modem glows solid green. Click
Next.
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Chapter 2 Setting Up the Modem
12. Get the gray or black DSL cable from the kit and plug one end into the gray
Phone port on the rear panel of the Modem. Click Next.
13. Plug the other end of the gray or black DSL cable into the phone jack clos-
est to the computer. Click Next.
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Chapter 2 Setting Up the Modem
14. Make sure the the Power, DSL, and USB lights on the Modem glow solid
green (it may take a few moments). Click Next.
The Modem is connected to a computer via USB. Next, install the phone filters as described in “Installing Phone Filters,” below.

Installing Phone Filters

Phone filters allow the use of the telephone or other online devices while online. All devices (telephones, answering machines, fax machines, etc.) using the same phone line (i.e., using the same phone number) as the DSL line must have a phone filter installed. To install phone filters:
1. Read the on-screen information, get the phone filters, then click Next.
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Chapter 2 Setting Up the Modem
2. Read the on-screen information, then unplug the phone cords of all telephones
and other devices from their respective phone jacks. Click Next.
3. Remove the phone filters from the clear bag. Click Next.
Caution: Do not unplug the gray or black DSL cable from the
M
phone jack near your computer.
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Chapter 2 Setting Up the Modem
4. Plug a phone filter into every phone jack with a telephone or other device con-
nected to it. Click Next.
Caution: Do not plug a phone filter in the phone jack in which
M
the gray or black DSL cable is plugged.
5. Plug the ends of the phone cords disconnected in step 2 into the phone fil-
ters plugged into phone jacks. Click Next.
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Chapter 2 Setting Up the Modem
6. The Modem should be connected similarly to the on-screen picture, depend-
ing on whether the computer was connected via Ethernet or USB.
Ethernet:
USB:
Click Next.
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Chapter 2 Setting Up the Modem
7. Make sure the Power, Internet, and Ethernet or USB lights are solid green.
Ethernet:
USB:
Next, go to “Setting Up the DSL Connection” on the next page.
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Chapter 2 Setting Up the Modem

Setting Up the DSL Connection

After connecting the Modem and installing phone filters, the DSL connection must be configured. To do this:
1. Enter the user name and password in the appropriate text boxes (or click the
check box next to “My ISP does not require this information.”), then click Next.
2. Select the appropriate IP type. This information should be available from the
ISP. When finished, click Next.
If Static IP is selected, go to step 3. If Dynamic IP (DHCP) is selected, got to step 5.
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Chapter 2 Setting Up the Modem
3. Select the type of static IP address received from the ISP (Single or Block),
then click Next.
4. In the next window, enter the IP Address, Subnet, Modem, DNS 1, and DNS
2 information (if applicable) in the appropriate text boxes. This information should be available in the ISP. When finished, click Next and go to step 5.
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