Solutions for the Digital Life
™
User Manual
USB/Ethernet
DSL Modem
Model #: GT701
Firmware #: GT3.0.1.0.5.1
Table of Contents
1 Introduction 1
Package Contents 1
Minimum System Requirements 2
Features 2
Getting to Know the Modem 3
2 Setting Up the Modem 7
Connecting a Computer to the Modem 7
Installing Phone Filters 21
Setting Up the DSL Connection 26
3 Performing a Basic Setup 29
Basic Setup 29
Changing the Admin User Name and Password 32
4 Using Advanced Setup 33
Accessing Advanced Setup 33
WAN IP Address 34
LAN IP Address 39
DHCP Server 40
Services Blocking 42
Website Blocking 43
Remote Management 44
Port Forwarding 44
DMZ Hosting 46
Firewall 46
Dynamic Routing 47
NAT (Network Address Translation) 47
Static Routing 48
5 Viewing the Modem’s Settings 49
Status 49
Routing Table 51
WAN Status 51
LAN Status 52
Active User List 52
6 Using Utilities 53
Web Activity Log 53
DSL Settings 54
Restore Default Settings 54
Upgrade Firmware 55
7 Troubleshooting 57
Troubleshooting 57
Frequently Asked Questions 58
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Actiontec USB/Ethernet DSL Modem User Manual
A Reference 63
Locating Computer Information 63
Locating Windows Operating System Files 64
B Setting Up Static IP on the Computer 67
Windows 98 SE 67
Windows Me 70
Windows 2000 73
Windows XP 77
C Computer Security 81
Comparing DSL Service with a Dial-Up Modem 81
Modem Security 82
Computer Security 82
Electronic Security 83
D Specifications 85
General 85
LED Indicators 86
Environmental 86
E Glossary 87
F Firewall Security Level Services Table 91
High Security Level 91
Medium Security Level 92
Low Security Level 92
Basic Security Level 93
Service Acronym Definitions 93
G Non-Windows System Setup 95
Classic 95
OS X 97
H Installation Buddy Settings 99
Notices 101
Regulatory Compliance Notices 101
Modifications 101
Miscellaneous Legal Notices 102
Limited Warranty 103
Index 107
ii
ii
Introduction
1
Thank you for purchasing the Actiontec USB/Ethernet DSL Modem. The Modem
is the simplest way to connect computers to a high-speed broadband connection.
This easy-to-use product is perfect for the home office or small business. If you
want to take your computing to the next level, the Actiontec USB/Ethernet DSL
Modem is sure to be one of the keys to your success.
Package Contents
s Actiontec USB/Ethernet DSL Modem
s Black bag (includes Power cord and gray DSL cable)
s Phone filters
s Yellow (Ethernet) cable
s Blue (USB) cable
s Installation CD
s Quick start guide
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Actiontec USB/Ethernet DSL Modem User Manual
3
Chapter 1 Introduction
Minimum System Requirements
s Active DSL service
s Computer with a 10/100 Mbps Ethernet connection, or USB connection
Note: USB LAN port is not supported with Microsoft Windows
☞
95, Windows NT 4.0, and Mac OS.
s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition
(Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1 and above
s Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator
4.0 or higher (4.7 recommended)
s TCP/IP network protocol installed on each computer
Features
s Plug-and-Play installation support for systems with Windows operating
systems (98, 98SE, Me, 2000, and XP)
s ADSL WAN port (RJ-11)
s Compliant with full-rate ANSI T1.413 Issue 2, ITU G.992.1 (G.dmt) and
G.992.2 (G.lite) standard
s Auto-handshake for different ADSL flavors
s USB 1.1 device specification compliance
s 11 Mbps USB data rate (full speed)
s Bridged Ethernet over ATM, PPP over ATM, PPP over Ethernet
s Precise ATM traffic shaping
s IP packet routing and transparent bridge
s Routing protocol supports RIP-1, RIP-2, static routing
s Built-in NAT, DHCP server
s DNS relay support
s PAP/CHAP authentication, administrative passwords through Telnet
2
Chapter 1 Introduction
Powe
r
DSL
Int
ern
e
t
Et
h
er
ne
t
US
B
Power
DSL
Int
erne
t
E
t
herne
t
U
S
B
USB/Ethern
et
DSL Mode
m
s Compliant with IEEE 802.3 Ethernet standard
s 10/100 Base-T Ethernet port
s Flow control support for Fast Ethernet
s Web-based configuration setup
s Default configuration backup restore
s FTP firmware upgradeable
s Web download support
Getting to Know the Modem
This section contains a quick description of the Modem’s lights, ports, etc.
The Modem contains several indicator lights (LEDs) on its front panel and a series
of ports on its rear panel.
Front Panel
The front panel of the Modem features five lights (or LEDs): Power, DSL, Internet,
Ethernet, and USB.
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Actiontec USB/Ethernet DSL Modem User Manual
5
Chapter 1 Introduction
Power Light
The Power light displays the Modem’s current status. If the Power light glows
steadily green, the Modem is receiving power and fully operational. When the
Power light flashes rapidly, the Modem is initializing. If the Power light is not
illuminated when the Power cord is plugged in, the Modem has suffered a critical error and technical support should be contacted.
DSL Light
The DSL light illuminates when the Modem is connected to a DSL line.
Internet Light
When the Internet light glows steadily, the Modem is connected to the DSL
provider. When it flashes, the Modem’s built-in DSL modem is training for
DSL service. When it glows red, the Modem failed to connect to the Internet.
Ethernet Light
The Ethernet light illuminates when the Modem is connected via its
Ethernet port.
USB Light
The USB light illuminates when the Modem is connected via its USB port.
4
Chapter 1 Introduction
Power
Reset
Phone
USB
Etherne
t
Black Power Cord
(from black Power
port to Power Outlet)
Yellow Ethernet Cable
(from yellow Ethernet
port to Computer)
Blue USB Cable
(from blue USB
port to Computer)
Gray DSL Cable
(from gray Phone
port to Phone Jack)
Rear Panel
The rear panel of the Modem contains four ports (Phone, USB, Ethernet, and
Power), as well as an On/Off switch and Reset button.
Phone Port
The Phone port is used to connect the Modem to a phone jack.
USB Port
The USB port is used to connect a computer to the Modem via USB cable.
Ethernet Port
The Ethernet port is used to connect a computer to the Modem via Ethernet
cable. The Ethernet port is a 10/100 Mbps auto-sensing port, and either a straight-
through or crossover Ethernet cable can be used when connecting to the port.
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Actiontec USB/Ethernet DSL Modem User Manual
On/Off Switch
The On/Off switch controls power to the Modem. When the top of the switch is
depressed, the Modem is powered off. When the bottom of the switch is depressed,
the Modem is powered on (assuming the Power cord is correctly connected).
Warning: Do not power down the Modem using the On/Off
N
switch during the reset process. Doing so may result in permanent damage to the Modem.
Reset Button
Depressing the Reset button for one or two seconds will power cycle the Modem
(similar to unplugging and then plugging in the Modem’s Power cord). To
restore the Modem’s factory default settings, depress and hold the Reset button
for approximately 15 seconds. The reset process will start about 10 seconds after
releasing the switch.
Power Port
The Power port is used to connect the Power cord to the Modem.
Warning: Do not unplug the Power cord from the Modem’s
N
Power port during the reset process. Doing so may result in permanent damage to the Modem.
6
Setting Up the Modem
The instructions that follow in this chapter parallel the steps contained in the
Actiontec Installation Buddy®, which provides a visual, step-by-step guide to setting
up the Modem. It is recommended the user run the Installation Buddy first, before
attempting any other procedures.
If your Internet Service Provider (ISP) provided a welcome letter or worksheet
containing information needed to complete the installation, have it available. If this
document was not received, contact the ISP to get the needed information.
Note: The following procedures are for US installations. If you
☞
live in the UK or another country, the procedures will be slightly
different.
Connecting a Computer to the Modem
Connecting a computer to the Modem involves three steps: initial setup, plugging
in the power cord, and connecting the Modem to the computer and phone jack.
Connecting Via Ethernet
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Buddy starts automatically. Wait until the following screen
appears, read the on-screen instructions, select the country in which you live
by clicking in the appropriate check box, then click Next.
2
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Actiontec USB/Ethernet DSL Modem User Manual
9
Chapter 2 Setting Up the Modem
2. Read the instructions, consult the ISP’s documentation, and select the appro-
priate letter by clicking in its check box, then click Next.
Note: For more details regarding these settings, see Appendix H
☞
on page 99.
3. Click in the check box next to Ethernet (Recommended), then click Next.
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Chapter 2 Setting Up the Modem
4. Make sure the items needed to connect the Modem to the first computer are
included in the kit, then click Next.
5. Get the Modem from the kit, then click Next.
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Actiontec USB/Ethernet DSL Modem User Manual
11
Chapter 2 Setting Up the Modem
6. Get the Power cord from the kit and plug the smaller end into the black
Power port on the rear panel of the Modem, then click Next.
7. Plug the larger end of the Power cord into a power outlet, then click Next.
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Chapter 2 Setting Up the Modem
8. Confirm the Power light on the front of the Modem glows solid green, then
click Next.
9. Get the yellow Ethernet cable from the kit and plug one end into the yellow
Ethernet port on the back of the Modem, then click Next.
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Actiontec USB/Ethernet DSL Modem User Manual
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Chapter 2 Setting Up the Modem
10. Plug the other end of the yellow Ethernet cable into an Ethernet port on
the back of the computer. Click Next.
Note: An Ethernet port looks similar to a phone jack, but is
☞
slightly larger.
11. Make sure the Ethernet light on the front of the Modem glows solid green.
Click Next.
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Chapter 2 Setting Up the Modem
12. Get the gray or black DSL cable from the kit and plug one end into the gray
Phone port on the rear panel of the Modem. Click Next.
13. Plug the other end of the gray or black DSL cable into the phone jack clos-
est to the computer. Click Next.
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Actiontec USB/Ethernet DSL Modem User Manual
15
Chapter 2 Setting Up the Modem
14. Make sure the the Power, DSL, and Ethernet lights on the Modem glow
solid green (it may take a few moments). Click Next.
The Modem is connected to a computer via Ethernet. Next, install the phone filters
as described in “Installing Phone Filters” on page 21.
Connecting Via USB
1. Insert the Installation CD in the CD-ROM drive of the computer. The
Installation Buddy starts automatically. Wait until the following screen
appears, read the on-screen instructions, select the country in which you live
by clicking in the appropriate check box, then click Next.
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Chapter 2 Setting Up the Modem
2. Read the instructions, consult the ISP’s documentation, and select the appropri-
ate letter by clicking in its check box, then click Next.
Note: For more details regarding these settings, see Appendix H
☞
on page 99.
3. Click in the check box next to USB, then click Next.
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Actiontec USB/Ethernet DSL Modem User Manual
17
Chapter 2 Setting Up the Modem
4. Make sure the items needed to connect the Modem to the first computer are
included in the kit, then click Next.
5. Get the Modem from the kit, then click Next.
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Chapter 2 Setting Up the Modem
6. Get the Power cord from the kit and plug the smaller end into the black
Power port on the rear panel of the Modem, then click Next.
7. Plug the larger end of the Power cord into a power outlet, then click Next.
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Actiontec USB/Ethernet DSL Modem User Manual
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Chapter 2 Setting Up the Modem
8. Confirm the Power light on the front of the Modem glows solid green, then
click Next.
9. Get the blue USB cable from the kit and plug the square end into the blue
USB port on the back of the Modem, then click Next.
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Chapter 2 Setting Up the Modem
10. Plug the rectangular end of the blue USB cable into a USB port on the front
or back of the computer. Click Next.
11. Make sure the USB light on the front of the Modem glows solid green. Click
Next.
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Actiontec USB/Ethernet DSL Modem User Manual
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Chapter 2 Setting Up the Modem
12. Get the gray or black DSL cable from the kit and plug one end into the gray
Phone port on the rear panel of the Modem. Click Next.
13. Plug the other end of the gray or black DSL cable into the phone jack clos-
est to the computer. Click Next.
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Chapter 2 Setting Up the Modem
14. Make sure the the Power, DSL, and USB lights on the Modem glow solid
green (it may take a few moments). Click Next.
The Modem is connected to a computer via USB. Next, install the phone filters as
described in “Installing Phone Filters,” below.
Installing Phone Filters
Phone filters allow the use of the telephone or other online devices while online.
All devices (telephones, answering machines, fax machines, etc.) using the same
phone line (i.e., using the same phone number) as the DSL line must have a phone
filter installed. To install phone filters:
1. Read the on-screen information, get the phone filters, then click Next.
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Actiontec USB/Ethernet DSL Modem User Manual
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Chapter 2 Setting Up the Modem
2. Read the on-screen information, then unplug the phone cords of all telephones
and other devices from their respective phone jacks. Click Next.
3. Remove the phone filters from the clear bag. Click Next.
Caution: Do not unplug the gray or black DSL cable from the
M
phone jack near your computer.
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Chapter 2 Setting Up the Modem
4. Plug a phone filter into every phone jack with a telephone or other device con-
nected to it. Click Next.
Caution: Do not plug a phone filter in the phone jack in which
M
the gray or black DSL cable is plugged.
5. Plug the ends of the phone cords disconnected in step 2 into the phone fil-
ters plugged into phone jacks. Click Next.
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Actiontec USB/Ethernet DSL Modem User Manual
25
Chapter 2 Setting Up the Modem
6. The Modem should be connected similarly to the on-screen picture, depend-
ing on whether the computer was connected via Ethernet or USB.
Ethernet:
USB:
Click Next.
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Chapter 2 Setting Up the Modem
7. Make sure the Power, Internet, and Ethernet or USB lights are solid green.
Ethernet:
USB:
Next, go to “Setting Up the DSL Connection” on the next page.
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Actiontec USB/Ethernet DSL Modem User Manual
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Chapter 2 Setting Up the Modem
Setting Up the DSL Connection
After connecting the Modem and installing phone filters, the DSL connection must
be configured. To do this:
1. Enter the user name and password in the appropriate text boxes (or click the
check box next to “My ISP does not require this information.”), then click Next.
2. Select the appropriate IP type. This information should be available from the
ISP. When finished, click Next.
If Static IP is selected, go to step 3.
If Dynamic IP (DHCP) is selected, got to step 5.
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Chapter 2 Setting Up the Modem
3. Select the type of static IP address received from the ISP (Single or Block),
then click Next.
4. In the next window, enter the IP Address, Subnet, Modem, DNS 1, and DNS
2 information (if applicable) in the appropriate text boxes. This information
should be available in the ISP. When finished, click Next and go to step 5.
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Actiontec USB/Ethernet DSL Modem User Manual
5. The Installation Buddy checks the configuration of the Modem.
6. When the configuration is complete, a series of “Congratulations” screens
appear. Read the on-screen information, then click through the next few
screens, then click Finish in the last screen to exit the Installation Buddy.
The Modem is successfully configured and ready for use.
28
Performing a Basic Setup
This chapter is a guide through a basic setup of the Modem for those users who
did NOT use the Actiontec Installation Buddy® to setup the Modem. It includes
instructions on how to connect the Modem to the ISP and changing the admin
user name and password.
To complete a basic setup, the user will need information provided by the ISP. This
information is sometimes contained in a welcome letter or ISP worksheet. If this
document is not available, contact the ISP immediately and request one.
Basic Setup
Note: If you already set up the Modem using the Installation
☞
Buddy (as described in Chapter 2, “Setting Up the Modem,” on
page 7), the settings described in this section have already been
configured. Continue to chapter 4, “Using Advanced Setup” on
page 33, to configure the advanced settings of the Modem.
1. Open a Web browser. In the address bar, enter
http://192.168.0.1
then press Enter on the keyboard.
3
2. The “Main Menu” screen appears. Select Setup/Configuration.
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Actiontec USB/Ethernet DSL Modem User Manual
31
Chapter 3 Performing a Basic Setup
3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin
Basic Setup.
4. In the next screen, follow the on-screen instructions, then click Next.
5. In the next screen, select the type of connection provided by the ISP by click-
ing in the circle next to PPPoE or PPPoA. This information should be pro-
vided by the ISP.
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Chapter 3 Performing a Basic Setup
6. Enter the User Name and Password provided by the ISP in the “DSL
Broadband Connection - PPP” screen. Click Next.
7. Click Save and Restart in the “Save and Restart” screen.
8. The “Congratulations” screen appears. The Modem is successfully configured.
The Power light flashes rapidly while the Modem restarts, then glows steadily
green when fully operational. The Internet light will also glow steadily green. The
Modem is now configured and users can start surfing the Web.
If an error stating the Web browser was unable to connect to the Internet appears,
check the configuration settings. Ensure all the information required by the ISP is
entered correctly.
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Actiontec USB/Ethernet DSL Modem User Manual
Changing the Admin User Name and Password
To create or change the admin user name and password, controlling access to the
Modem’s Web Configuration screens, follow these instructions:
1. From the Setup/Configuration screen, select Admin Username/Password
from the menu on the left side.
2. The “Change Admin Username/Password” screen appears. Enter a new
user name (optional) in the “New Username” text box, then a password in
the “New Password” text box. Re-enter the password in the “Re-enter New
Password” text box. Make sure to write the user name and password down
and keep them in a secure location. They will be needed to access to the
Modem’s Web Configurations screens in the future.
3. Click “Save and Restart” at the bottom of the screen.
4. The “Save and Restart” page appears. Click “Save and Restart” to save the set-
tings changed in the Change Admin Username/Password screen.
Once the Modem has rebooted, the password is active. To access the Modem’s Web
Configuration screens, the admin username and password must be entered.
32
Using Advanced
#
Setup
This chapter contains information concerning the advanced setup features of the
Modem, such as network settings, remote management, and Web site blocking.
Accessing Advanced Setup
To access the Advanced Settings configuration screens:
1. Open a Web browser. In the address bar enter:
http://192.168.0.1
then press Enter on the keyboard.
2. The “Main Menu” screen appears. Select Setup/Configuration.
4
3. In the “Set Up/Configuration” screen, read the instructions, then select
Advanced Setup from the menu on the left side.
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Actiontec USB/Ethernet DSL Modem User Manual
35
Chapter 4 Using Advanced Setup
4. In the next screen, read the recommendations. To perform an advanced setup
on the Modem, click Begin Advanced Setup.
5. The “Configuring the Advanced Settings” screen appears. To check all the set-
tings, or if unsure of which settings to modify, select Next. To modify a specific configuration, click on its name in the menu bar on the left.
Note: To save changes made in any of the Advanced Setup
☞
screens, click Save and Restart at the bottom of the gray menu
on the left side of the screen.
WAN IP Address
Selecting WAN IP Address in the “Configuring the Advanced Settings” screen gen-
erates the “WAN IP Address” screen. WAN IP Address allows manual set up of the
IP address of the Modem. There are five ways to do this: Transparent Bridging,
Obtain an IP Address through PPPoE, Obtain an IP Address Through PPPoA,
Obtain an IP Address through DHCP, and Specify a Static IP Address.
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Chapter 4 Using Advanced Setup
Note: Some DSL providers use PPPoE/PPPoA to establish com-
☞
munication with an end user. Other types of broadband Internet
connections (such as fixed point wireless) may use either
DHCP or static IP address. If unsure about which connection is
present, check with the Internet Service Provider (ISP) before
continuing.
After selecting a connection type, click Next to continue configuring the connection.
Transparent Bridging
Select this option to use the Modem as a transparent bridge. This option should
only be used if the Modem is being used to connect only one computer to the
Internet via a DSL connection. When the Modem is being used as a transparent
bridge, it does not provide any firewall security.
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Actiontec USB/Ethernet DSL Modem User Manual
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Chapter 4 Using Advanced Setup
Obtain an IP Address through PPPoE or PPPoA
Select one of these options to allow the Modem to use the Point-to-Point over
Ethernet (PPPoE) or Point-to-Point over ATM (PPPoA) protocol.
“Broadband Connection via PPPoE” screen:
“Broadband Connection via PPPoA” screen:
If a User Name, Password and/or Static IP was entered in the Installation Buddy,
it should be displayed in the “Broadband Connection via PPPoE/PPPoA” screen. If
not, enter the information now. If the information is unavailable, contact the ISP.
PPP Auto Connect
If PPP auto connect is activated (by clicking in the appropriate check box), the
Modem will attempt to automatically redial the PPP connection if it is dropped
or disconnected during an online session. Actiontec recommends activating PPP
Auto Connect.
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Chapter 4 Using Advanced Setup
Encapsulation (PPPoA only)
Select one of the encapsulation options, based on information received from
the ISP.
Obtain an IP Through DHCP
Select this option if the IP service is configured to use RFC 1483 Bridged or Routed
(used for configurations without a static IP assigned by an ISP). In this mode, the
Modem will query the ISP to receive the IP address and routing information, which
will terminate at the Modem, as opposed to the IP address and routing information
being bridged to terminate at the computer. This allows the use of the router capabilities for the Local Area Network (LAN).
Some ISPs need to authenticate their end users with a Host Name and/or Domain
Name. If this is the case, check with the ISP for a host name and domain name and
enter them in the appropriate text boxes in the “Broadband Connection via DHCP”
screen. If the ISP does not require these settings, leave the text boxes blank.
Note: Contact the ISP if unsure of the proper configuration.
☞
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Actiontec USB/Ethernet DSL Modem User Manual
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Chapter 4 Using Advanced Setup
Specify a Static IP Address
Select this option if the ISP service is configured to use RFC 1483 Bridged or
Routed using a static IP Address. Enter the IP Address, Subnet Mask, and Default
Modem Address provided by the ISP in the “Broadband Connection via Static
IP Address” screen, which causes the IP address and routing information to termi-
nate at the Modem, as opposed to the IP address and routing information being
bridged to terminate at the computer. This allows the use of the router capabilities
for the Local Area Network (LAN).
Note: Contact the ISP if unsure of the proper configuration.
☞
Encapsulation
If the Modem is configured to obtain an IP address through DHCP or to specify a
static IP address, select the appropriate encapsulation option used by the ISP (RFC
1483 Bridged or RFC 1483 Routed).
Note: Contact the ISP if unsure of the proper configuration.
☞
Unnumbered Mode/VIP Mode
If a block of public static IP addresses was purchased from the ISP, select
Unnumbered Mode by clicking in the appropriate check box. Then, enter the IP
Address and Subnet Mask in the “Modem Address” and “Unnumbered Subnet
Mask” text boxes below the “Unnumbered IP Address.” Click Next, then click Save
and Restart to make all changes permanent.
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Chapter 4 Using Advanced Setup
The Unnumbered Mode feature automatically configures the appropriate IP routing for the IP Address block. The IP route will bypass NAT, enabling the public IPs
to be routed WAN-to-LAN, as well as LAN-to-WAN.
Note: The IP Address information should be obtained from the
☞
ISP when purchasing a block of public static IP address. Contact
the ISP if this information was not received.
VIP Mode - This feature is used in conjunction with Unnumbered Mode. When
VIP Mode is activated, the Modem uses NAT for private IP addressing for the local area
network (LAN), allowing both public IP addressing and private IP addressing to be
configured to the LAN simultaneously, while the DHCP server is reserved for private
IP addressing. All computers using public IP addresses with Unnumbered Mode must
have the public IP addresses statically assigned. Enter the static IP address in the text
boxes below “Unnumbered IP Address.”
After configuring your settings, click Next, then click Save and Restart to make all
changes permanent.
LAN IP Address
Selecting LAN IP Address in the “Configuring the Advanced Settings” screen generates the “LAN IP Address” screen.
The values in the “Device IP Address” and “Device LAN Netmask” text boxes are
the IP address and subnet mask of the Modem as seen on the network. These values can be modified for your LAN network, but Actiontec recommends keeping the
default factory settings (IP address 192.168.0.1; subnet mask 255.255.255.0).
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Actiontec USB/Ethernet DSL Modem User Manual
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Chapter 4 Using Advanced Setup
Note: If the Modem’s LAN IP address is modified, ensure the
☞
DHCP server range is within the same subnet. For more infor-
mation, see “DHCP Server Configuration.”
After changing settings, click Next or Back to continue, or Save and Restart to
make all changes permanent.
DHCP Server
Selecting DHCP Server in the “Configuring the Advanced Settings” screen generates the “DHCP Server” screen. The Modem has a built-in DHCP (Dynamic Host
Configuration Protocol) server that automatically assigns a different IP address to
each computer on the network, eliminating IP address conflicts.
The factory default setting is On. To disable the DHCP server, select Off.
Actiontec strongly recommends leaving the DHCP Server option On. If the DHCP
Server option is Off, ensure the IP addresses of the networked computers are
on the same subnet as the IP address of the Modem. For more information, see
“DHCP Server Configuration.”
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Chapter 4 Using Advanced Setup
DHCP Server Configuration
Clicking Next in the “DHCP Server” screen (if the DHCP server is activated) generates
the “DHCP Server Configuration” screen. Change IP address range and DNS server
information here.
Beginning IP Address
The “Beginning IP Address” is the IP address at which the DHCP server starts
assigning IP addresses. Actiontec recommends keeping the factory default setting
(192.168.0.2).
Ending IP Address
The “Ending IP Address” is the IP address at which the DHCP server stops assign-
ing IP addresses. Actiontec recommends keeping the factory default settings
(192.168.0.254).
The beginning and ending IP addresses define the IP address range of the
Modem. If the default values are left intact, the Modem supplies a unique IP
address between 192.168.0.2 and 192.168.0.254 to each computer on the network.
Note that the first three groups of numbers of the addresses are identical; this
means they are on the same subnet. The IP address of the Modem must be on
the same subnet as the IP address range it generates. For instance, if the Modem’s
IP address is changed to 10.33.222.1, set the beginning IP address to 10.33.222.2,
and the ending IP address to 10.33.222.254.
DNS (Dynamic or Static)
These options designate the type of DNS server provided by the ISP. If the ISP
provided DNS server information, select the type here. If not, leave as is.
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Chapter 4 Using Advanced Setup
DNS Server 1
“DNS Server 1” is the primary DNS server provided by the ISP. If the ISP provid-
ed DNS server information, enter it here. If not, leave the text box intact.
DNS Server 2
“DNS Server 2” is the secondary DNS provided by the ISP. If the ISP provided
secondary DNS server information, enter it here. If not, leave the text box intact.
Services Blocking
Selecting Services Blocking in the “Configuring the Advanced Settings” screen
generates the “Services Blocking” screen.
To modify Internet privileges (Web, FTP, Newsgroups, etc.) for the computers on
the network:
1. Enter the computer’s IP address in the IP Address text box.
2. Select the Internet service(s) to be blocked.
3. Click Add to enter the computer’s IP address in the “Blocked IP Address List”
text box.
4. To remove blocked services, select the computer’s IP address in the “Blocked IP
Address List” text box and click Remove.
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Chapter 4 Using Advanced Setup
Netmeeting
If a computer on the network uses Netmeeting, enable Netmeeting by clicking the
circle next to “On” and entering the IP address of the computer. Click Next, then
click Save and Restart to apply the settings. If Netmeeting is not needed, click the
circle next to “Off.”
Note: Netmeeting is used for NAT/Private IP addressing only. If
☞
the computer is configured for Unnumbered Mode and has a
public IP address, Netmeeting does not have to be enabled.
Website Blocking
Selecting Website Blocking in the “Configuring the Advanced Settings” screen
generates the “Website Blocking” screen. This feature enables the Modem to block
Web sites to all computers on the network. To block a Web site, enter the address
of the Web site in the “Website” text box and click Add. The blocked Web site
address is displayed in the “Blocked Website List” text box, and will not be available to computers on the network. To remove a blocked Web site, click on it in the
“Blocked Website List,” then click Remove. Website Blocking supports blocking up
to 50 Web sites.
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Chapter 4 Using Advanced Setup
Remote Management
Selecting Remote Management in the “Configuring the Advanced Settings” screen
generates the “Remote Management” screen. Remote Management allows access
to the Modem through the Internet via another computer. Actiontec recommends
leaving the Remote Management Off (the factory default setting).
To access the Modem from the Internet, activate Remote Management by selecting
On and writing down the WAN IP address of the Modem (see “WAN IP Address”).
On a computer outside of the network, open a Web browser and enter the Modem’s
WAN IP address in the address text box. The Modem’s Main Menu (or a password
prompt, if a password has been set) appears in the browser window.
Note: Before Remote Management can be activated, the admin-
☞
istrator password must be set. To do this, go to the Setup screen
and select Change Admin Password. Follow the instructions in
the subsequent screens (see page 32 for more details).
Port Forwarding
Selecting Port Forwarding in the “Configuring the Advanced Settings” screen
generates the “Port Forwarding” screen. Port forwarding allows certain programs
to bypass the Modem’s built-in firewall, allowing access to parts of the network
(for hosting a Web or FTP server, for example). To use port forwarding, enter the
IP port range in the “IP Port Range” text boxes. (If more than 500 ports are needed,
Actiontec recommends using DMZ Hosting. See “DMZ Hosting” on page 46 for
more information.) Choose the protocol type from the “Protocol” list box, then
enter the IP address of the computer on the network to be used as a host. Click
Add. The forwarded ports appear in the “List of Forwarded Ports” text box.
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Chapter 4 Using Advanced Setup
To remove forwarded ports, highlight them, then click Remove.
Clicking Advanced brings up the “Advanced Port Forwarding” screen.
In this screen, the user can allow only certain IP addresses to access forwarded
ports. Enter the port range of the forwarded ports in the “Remote IP Port
Range” text boxes, enter the IP address to be allowed access in the “Remote
IP Address” text box, then click Add. The active forwarded ports will appear in the
“List of Forwarded Ports” text box.
To deactivate a forwarded port, select it from the “List of Forwarded Ports” text
box, then click Remove.
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Chapter 4 Using Advanced Setup
DMZ Hosting
Selecting DMZ Hosting in the “Configuring the Advanced Settings” screen generates the “DMZ Hosting” screen. To use DMZ hosting, enter the IP address of the
computer on the network to be used as a DMZ host in the “DMZ Host IP Address”
text box, then click On.
DMZ hosting is used to support online gaming and Internet conferencing services.
These programs usually require multiple open ports, making the network accessible from the Internet. DMZ hosting symbolically places the DMZ host computer
outside of the Modem’s network. Access to the network resources while DMZ hosting is active is blocked. Actiontec recommends activating DMZ hosting only as long
as necessary.
Warning: The DMZ host computer will be vulnerable to com-
M
puter hackers on the Internet while in DMZ mode.
Firewall
Selecting Firewall in the “Configuring the Advanced Settings” screen generates the
“Firewall Security Level” screen. Select the level of security needed for the network.
See Appendix F on page 91 for details concerning each level of security.
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Chapter 4 Using Advanced Setup
Dynamic Routing
Selecting Dynamic Routing in the “Configuring the Advanced Settings” screen
generates the “Dynamic Routing” screen.
If a router or gateway is set up behind the Modem in the network configuration,
consult the documentation that came with the router/gateway to see what kind of
Dynamic Routing is required operate it with the Modem, then select the appropriate option in this screen.
NAT (Network Address Translation)
Selecting NAT in the “Configuring the Advanced Settings” screen generates the
“NAT” screen. The Modem’s basic firewall security is based on NAT. Disabling NAT
allows the computers connected to the Modem to be accessed by outside parties.
Do not turn NAT off unless instructed to do so by the ISP.
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Static Routing
Selecting Static Routing in the “Configuring the Advanced Settings” screen gener-
ates the “Static Routing” screen. Enter the addresses in their respective text boxes,
then click Add. The address will appear in the “Static Routing Table.” To remove an
address, highlight it by clicking on it in the Static Routing Table, then click Remove.
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Viewing the Modem’s Settings
After configuring the Modem, settings can be viewed by selecting Status in the
Main Menu. In the menu on the left side of the screen, there are other Status
options available: Routing Table, WAN Status, LAN Status, and Active User List.
Status
Selecting “Status” from the Main Menu screen generates the “General Status”
screen.
5
No settings (other than connecting or disconnecting from the Internet) can be
changed from the General Status screen.
Firmware Version
Displays the firmware version the Modem is currently running.
MAC Address
Displays the MAC (Media Access Control) address of the Modem.
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Chapter 5 Viewing the Gateway’s Settings
WAN - Connection
Displays the state of the connection to the ISP service (Connected or
Disconnected).
WAN - Mode
Displays the type of connection used to communicate with the ISP.
WAN - IP Address
Displays the IP address the ISP assigned to the Modem.
WAN - Subnet Mask
Displays the subnet mask address the ISP assigned to the Modem.
WAN - Modem
Displays the Modem address (for the IP address and subnet mask) the ISP assigned
to the Modem.
WAN - DNS #1 & #2
Displays the domain name server address(es) the ISP assigned to the Modem.
LAN - IP Address
Displays the local area network’s (LAN) IP address.
LAN - Net Mask
Displays the subnet mask address configured for the LAN IP address.
LAN - DHCP Server
Displays the state of the DHCP server (On or Off).
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Chapter 5 Viewing the Gateway’s Settings
Routing Table
Selecting Routing Table from the “General Status” screen generates the “Routing
Table” screen. This screen displays on overview of the Modem’s routes.
WAN Status
Selecting WAN Status from the “General Status” screen generates the “WAN Status”
screen. This screen displays on overview of the Modem’s WAN (wide area network)
connection.
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LAN Status
Selecting LAN Status generates the “LAN Status” screen. This screen displays on
overview of the Modem’s LAN (local area network) port connections.
Active User List
Selecting Active User List generates the “Active User List” screen. This screen dis-
plays a list of the users currently connected to the Modem accessing the Internet
with Network Address Translation (NAT) security activated.
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Using Utilities
6
To access the Modem’s Web-based Utilities, select Utilities from the “Main Menu”
screen. The “Utilities” screen appears.
From this screen, the Web activity log can be viewed, the DSL settings changed, the
Modem’s factory default settings restored, and the Modem’s firmware upgraded.
Web Activity Log
The Web Activity Log provides information about the Web sites each computer
on the Modem’s network has visited. To access the Web Activity Log, select Web
Activity Log from the “Utilities” screen.
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Chapter 6 Using Utilities
Auto Refresh
To set the Web Activity Log screen to automatically refresh at certain intervals, activate the circle next to “Auto Refresh Every” at the bottom of the Web Activity Log
screen, then enter a time value (in seconds) in the text box, or click on the down
arrow and select a time value from the menu that appears. The Web Activity Log
will refresh at the chosen interval.
Manual Refresh
To set the Web Activity Log screen to manual refresh, activate the circle next to
“Manual Refresh” at the bottom of the Web Activity Log screen. To refresh the Web
Activity Log screen, click Refresh.
DSL Settings
To access the “DSL Settings” screen, select DSL Settings from the “Utilities” screen.
The Modem’s VPI, VCI, Mode, and QoS (Quality of Service) settings can be
changed from here. Actiontec recommends not changing these values without con-
sulting the ISP.
Restore Default Settings
To restore the Modem to its factory default settings, select Restore Default Settings
from the “Utilities” screen. When the “Restore Default Settings” screen appears, click
Restore Default Settings. Any changes made to the Modem’s settings will be lost
and the factory default settings will be restored. During this process, the Modem’s
Power light flashes and the Modem is disabled.
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Chapter 6 Using Utilities
Warning: Do not unplug the Power cord from the Modem
N
or switch the On/Off switch to off during the Restore Default
Settings process. Doing so may result in permanent damage to
the Modem.
When the Power light stops flashing and glows steadily green, the Modem is fully
operational, and the default settings have been restored.
Upgrade Firmware
Selecting Upgrade Firmware in the “Utilities” screen generates the “Upgrade
Firmware” screen. Actiontec periodically posts firmware upgrades to enhance
the capabilities and boost the performance of the Modem. Follow the on-screen
instructions to upgrade the Modem’s firmware.
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Troubleshooting
7
This chapter contains a list of problems that may be encountered while using the
Modem, and techniques to solve them. Note that these techniques may not be successful in all cases. Also included is a list of frequently asked questions.
Troubleshooting
Cannot Use the Internet
Physical Connections
Ensure the Power light is on, as well as the appropriate lights for any active connections (Ethernet or USB). If the connection is not active, reconnect the appro-
priate cable or adapter.
Connection to the Modem
Check that the default IP address the computer is receiving is correct by selecting
Start, Run, and then typing ipconfig in the “Open” text box. The IP address
should be 192.168.0.x (with “x” representing a number from 2 through 255), and
the Default Gateway address should be 192.168.0.1. If not, restart the computer
to allow the Modem to assign a IP address. If a static IP address was previously
assigned to the computer, it will need to be removed before the Modem can
dynamically assign a new IP address. After the computer restarts, check the IP
address of the computer again. If it is still not correct, type ipconfig /? (note
the space after ipconfig) to release and renew the IP address.
Once the IP address has been verified as correct, open a Web browser. In the
“Address” text box, type 192.168.0.1 and click Go. The Modem’s Web
Configurator Main Menu screen appears, verifying the Modem’s active connection.
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Chapter 7 Troubleshooting
Connection to the Internet
To verify the Modem’s connection to the Internet, open a Web browser. In the
“Address” text box, type 192.168.0.1 and click Go. The Modem’s Web
Configurator Main Menu appears. Select Status, and once the “Status” screen
appears, verify that “Connected” is displayed in the “WAN” section of the screen.
If not, power cycle the Modem by unplugging and then replugging the Power
cord. After power cycling the Modem, check the connection status again. If still
disconnected, go to the Main Menu, select Setup, and go through a Basic Setup
procedure, making sure to enter all correct selections and/or entries for the connection. After saving all settings and restarting the Modem, check the connection status again. If still disconnected, unplug the Modem’s Power cord and leave
it unplugged for at least 10 minutes. Replug the Power cord, restart the Modem,
and check the connection again.
Frequently Asked Questions
This section contains a list of questions concerning the Modem, and answers to
the questions.
General
I have run out of Ethernet ports on my Modem. How do I add more
computers?
Plugging in an Ethernet hub or switch can expand the number of ports on the
Modem. Connect a standard Ethernet cable from the “Uplink” port of the new
hub or switch to the Ethernet port on the Modem, then connect additional
computers to the Ethernet hub or switch.
Which protocols does the Modem support?
The internal LAN connections support multiple protocols (e.g. TCP/IP, NetBEUI,
IPX/SPX, and AppleTalk). The External WAN connection supports only TCP/IP.
Which connection speeds does the Modem support?
The LAN connections on the Modem support 10/100 Mbps. The WAN connec-
tion supports 8 Mbps because of the physical restrictions placed on broadband
connections.
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Chapter 7 Troubleshooting
Will my Xbox work with the Modem?
Yes, the Modem is compatible with the Xbox. You will need to set a static IP
address on the Xbox in the Xbox live network settings, and forward ports 3074
(both UDP and TCP), 53 (both UDP and TCP), and 88 (UDP) if you run into DSL
resolution errors.
Is the Modem flash-upgradeable? How do I do it?
Yes, the firmware is upgradeable. You can find a link to the firmware site under
“Utilities” in the Web-based configurator (see page 53).
Network
I use my laptop at work and at home. Is there something special I need to
do to make it work in both places?
Yes. You must reconfigure your network settings, including Workgroup, Domain,
Password, User name, IP addressing, and any other specific settings used by your
company. You may also use third-party software like NetSwitcher to automatically switch between different configurations.
What is the valid IP range I can use for my home network?
The valid IP range for the Modem is 192.168.0.2 to 192.168.0.254 by default.
How do I find out which IP address my computer is using?
Windows 95, 98, 98SE, and Me - Select Start, Run, and type winipcfg. Press
Enter. When the “Winipcfg” window appears, ensure your network device is
selected.
Windows NT, 2000, and XP - Select Start, Run and type cmd. Press Enter. When
the command screen is displayed, type ipconfig and press Enter.
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Chapter 7 Troubleshooting
I used DHCP to configure my network. Do I need to restart my computer to
refresh my IP address?
No. Select the appropriate operating system, below, and follow the steps to
refresh your IP address.
Windows 95, 98, 98SE, and Me - Go to Start, Run, type winipcfg, and press
Enter. Ensure the Ethernet adapter is selected in the device box. Press the
Release_all button, then press the Renew_all button.
Windows NT 4.0 and 2000 - Go to Start, Run, type cmd, and press Enter. At the
DOS prompt type ipconfig /release, then type ipconfig /renew.
(Note the space after ipconfig.)
Windows XP - Unplug the Ethernet cable or wireless card and plug it back in.
Can I run an application located on another computer over the network?
Yes, if the application is designed to run over a network.
Can I play games between computers on my network, or on the Internet?
Yes, if the games were designed for multi-player or LAN play. For specific infor-
mation about whether a game is capable of Internet or LAN play, refer to the
game documentation. Some games require ports to be forwarded to host or join
games over the Internet.
I have an FTP or Web server on my network. How can I make it available to
users on the Internet?
For a Web server, enable port forwarding for port 8080 to the IP address of the
server and set up the Web server to receive on that port, as well. (Configuring
the server for static IP address use is recommended.) For an FTP server, enable
port forwarding for port 21 to the IP address of the server. (Configuring the
server for static IP address use is recommended.)
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Chapter 7 Troubleshooting
Connections
How many computers can be connected through the Modem?
The Modem is capable of 254 connections, but having no more than 45 connec-
tions is recommended. As the number of connections increases, the available
speed for each computer decreases.
Security
What is the default username for the Modem?
The default username for the router is admin (all lower case). To activate the
password to protect the Modem, change the default password, which is blank by
default. Remote management is not available on the Modem until the default
password is changed.
Does the Modem function as a firewall?
Yes. The Modem provides its security through the use of NAT firewall, which acts
as a physical barrier between your network and the Internet.
What is NAT and how does it protect my network?
NAT (Network Address Translation) is a type of security that masks the private IP
addresses of the computers on your network with a single public IP address. With
NAT, the private IP address of the computers on your network is never transmit-
ted over the Internet.
Which Virtual Private Networking (VPN) protocols are supported?
The Modem supports pass-through for PPTP, L2TP, and IPSec.
Can I use Internet firewall or security programs with my network?
Because the Modem uses NAT firewall security, it is not necessary to use any other
program for security. The use of third-party firewall or Internet security software
is not recommended, since certain programs create problems on a private network
(BlackIce Defender, Norton Internet Security, and ZoneAlarm, for example).
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Reference
A
This appendix contains information about various topics, including accessing
information about your Windows computer.
Locating Computer Information
The following procedure is valid for computers running Windows 98 SE, Me,
NT 4.0, 2000, and XP.
1. From the desktop, right-click on My Computer.
2. Select Properties from the menu that appears.
3. When the “System Properties” window appears, select General.
The version of the operating system, processor type, and amount of RAM
installed in the computer are listed here.
4. Close the System Properties window.
5. From the desktop, double-click on My Computer.
6. Right-click the icon representing your hard disk. For example: Local Disk (C:).
Some computers have multiple hard disks.
7. From the menu that appears, select Properties.
8. When the window appears, select General.
9. The free space value is the available space on the hard disk.
10. Close all windows.
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Appendix A Reference
Locating Windows Operating System Files
If the operating system files reside on the hard drive of the computer, follow the
instructions below to locate them. If the files are not on the hard drive, they must
be loaded from the installation disks.
Windows 98 SE
1. From the desktop, click Start.
2. When the menu appears, select Find, then Files or Folders.
3. When the “Find: All Files” window appears, select Name & Location.
4. In the “Named” text box, enter:
*.cab
5. Click the down arrow next to the “Look In” text box and select My
Computer from the list that appears.
6. Click Find Now.
7. When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\WINDOWS \SYSTEM.
8. The Windows operating system files are located in this directory. Write down
the directory path for future reference.
9. Close the Find: All Files window.
Windows Me, 2000
1. From the desktop, click Start.
2. Select Search, then For Files and Folders.
3a. Windows Me: The “Search Results” window appears. In the “Search for files or
folders named” text box, enter:
*.cab
3b. Windows 2000: The “Search Results” window appears. In the “Search for files
or folders named” text box, enter:
i386
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Appendix A Reference
4. Click the down arrow next to the “Look in” text box and select My
Computer from the list that appears.
5. Click Search Now.
6a. Windows Me: When the search is complete, note the directory path that
appears most often in the “In Folder” column. For example:
C:\WINDOWS \OPTIONS\INSTALL.
6b. Windows 2000: When the search is complete, note the directory path that
appears most often in the “In Folder” column. For example:
C:\WINNT \Driver Cache.
7. The Windows operating system files are located in this directory. Write down
the directory path for future reference.
8. Close the Search Results window.
Windows NT 4.0
1. From the desktop, click Start.
2. When the menu appears, select Find, then Files or Folders.
3. When the “Find: All Files” window appears, select Name & Location.
4. In the “Named” text box, enter:
i386
5. Click the down arrow next to the “Look In” text box and select My
Computer from the list that appears.
6. Click Find Now.
7. When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\.
8. The Windows operating system files are located in this directory. Write down
the directory path (followed by “i386”) for future reference.
9. Close the Find: All Files window.
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Windows Me, 2000
1. From the desktop, click Start.
2. Select Search, then For Files and Folders.
3. The “Search Results” window appears. In the panel at left titled “What do you
want to search for?”, click All files and folders.
4. Another panel, titled “Search by any or all of the criteria below” appears. In
the “Look in” text box, click the down arrow and select My Computer from
the menu that appears.
5. In the “All or part of the file name” text box, enter:
i386
6. Click Search.
7. When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\WINDOWS \Driver Cache\.
8. The Windows operating system files are located in this directory. Write down
the directory path (followed by “\i386”) for future reference.
9. Close the Search Results window.
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Setting Up Static IP on the Computer
To communicate with the Modem from a computer (to use the Web Configuration
Utility, for example), the user may have to switch the IP address settings from
DHCP-enabled to static IP, so that the computer and the Modem are on the same
network subnet.
To set up static IP on a computer, select the operating system and follow the
instructions.
Note: The following procedures are based on the Modem’s
☞
factory default IP address. If the Modem’s IP address has been
changed, enter the new IP address when instructed to enter an
IP address.
Windows 98 SE
1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Settings.
B
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Appendix B Setting Up Static IP on the Computer
3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network.
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Appendix B Setting Up Static IP on the Computer
5. The “Network” window appears. In the “The following network components
are installed” list box, locate and double-click TCP/IP.
6. The “TCP/IP Properties” window appears. Select IP Address.
7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is
selected. When active, a black dot appears in the circle. If the circle already
contains a black dot, leave it alone.
8. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
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Appendix B Setting Up Static IP on the Computer
9. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
10. Click OK. The TCP/IP Properties window disappears.
11. In the Network window, click OK. The Network window disappears.
12. The “System Settings Change” window appears, asking whether the computer
should be restarted. Click Yes.
The computer restarts. It is now set up with a static IP address, allowing access to
the Modem’s Web Configuration Utility.
Windows Me
1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Settings.
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Appendix B Setting Up Static IP on the Computer
3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network.
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Appendix B Setting Up Static IP on the Computer
5. The “Network” window appears. In the “The following network components
are installed” list box, locate and double-click TCP/IP.
6. The “TCP/IP Properties” window appears. Click IP Address.
7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is
selected. When active, a black dot appears in the circle. If the circle already
contains a black dot, leave it alone.
8. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
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Appendix B Setting Up Static IP on the Computer
9. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
10. Click OK. The TCP/IP Properties window disappears.
11. If there is a check in the box next to “Detect connection to network media,”
click on it to uncheck the box.
12. In the Network window, click OK. The Network window disappears.
13. The “System Settings Change” window appears, asking whether the computer
should be restarted. Click Yes.
The computer restarts. It is now set up with a static IP address, allowing access to
the Modem’s Web Configuration Utility.
Windows 2000
1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Settings.
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Appendix B Setting Up Static IP on the Computer
3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network and Dial-
up Connections.
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Appendix B Setting Up Static IP on the Computer
5. In the “Network and Dial-up Connections” window, double-click Local Area
Connection. A number may be displayed after the Local Area Connection.
If more than one Local Area Connection is listed, locate the one that corresponds to the network card installed in the computer by finding the name of
the network card in the Device Name column.
6. The “Local Area Connection Status” window appears. Select General, then
click Properties.
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Appendix B Setting Up Static IP on the Computer
7. The “Local Area Connection Properties” window appears. Click General.
8. In the “Components checked are used by this connection” list box, double-
click Internet Protocol (TCP/IP).
9. The “Internet Protocol (TCP/IP) Properties” window appears.
10. In the General tab, make sure the circle next to “Use the following IP Address
” is selected. When active, a black dot appears in the circle. If the circle already
contains a black dot, leave it alone.
11. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
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Appendix B Setting Up Static IP on the Computer
12. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
13. Click OK. The “Internet Protocol (TCP/IP) Properties” window disappears.
14 In the “Local Area Connection Properties” window, click OK. The Local Area
Connection Properties window disappears.
15. Click Close in the Local Area Connection Status window. The window
disappears.
16. Close the Network and Dial-up Connections window by clicking on the “x”
button at the upper right corner of the window.
The computer is now set up with a static IP address, allowing access to the
Modem’s Web Configuration Utility.
Windows XP
1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Control Panel.
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Appendix B Setting Up Static IP on the Computer
3. When the “Control Panel” window appears, double-click Network
Connections.
4. In the “Network Connections” window, double-click Local Area Connection.
A number may be displayed after the Local Area Connection. If more than
one Local Area Connection is listed, locate the one that corresponds to the
network card installed in your computer by finding the name of the network
card in the Device Name column.
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Appendix B Setting Up Static IP on the Computer
5. The “Local Area Connection Properties” window appears. Select General.
Note: If the “Local Area Connection Status” window appears,
☞
click Properties to continue on to the Local Area Connection
Properties window.
6. In the “This connection uses the following items” list box, double-click
Internet Protocol (TCP/IP).
7. The “Internet Protocol (TCP/IP) Properties” window appears.
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8. In the General tab, make sure the circle next to “Use the following IP Address
” is selected. When active, a black dot appears in the circle. If the circle already
contains a black dot, leave it alone.
9. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
10. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
11. Click OK. The Internet Protocol (TCP/IP) Properties window disappears.
12 In the Local Area Connection Properties window, click Close. The Local Area
Connection Properties window disappears.
13. Click Close in the Local Area Connection Status window. The window
disappears.
14. Close the Network and Dial-up Connections window by clicking on the “x”
button at the upper right corner of the window.
The computer is now set up with a static IP address, allowing access to the
Modem’s Web Configuration Utility.
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Computer Security
C
The Internet is a giant network of computers located all over the world. When
a computer is connected to the Internet, it can exchange information with any
other computer on the Internet. This allows a computer user to send e-mail, surf
the World Wide Web, download files, and buy products and services online, but it
also makes the computer vulnerable to attack from persons intent on doing harm.
Unless access to the computer is controlled, someone on the Internet can access the
information on the computer and steal, damage, or destroy that information.
Actiontec recommends securing your computer from unwanted intrusion. Security
is ultimately the end user’s responsibility. Please secure your computer, and don’t
be a victim.
Comparing DSL Service with a Dial-Up Modem
With a dial-up modem, a computer user makes an Internet connection by dialing
a telephone number, surfs the Internet for a period of time, and then disconnects
the dial-up modem. No one on the Internet can access a computer not connected
to the Internet.
Unlike a dial-up modem, DSL service is “always connected.” The connection is
always available – there is no need to dial a phone number to access the Internet.
The computer can be connected to the Internet all the time.
With both types of Internet connections, access to the computer must be controlled to make sure someone on the Internet doesn’t access the information on
the computer. The longer the computer is connected to the Internet, the easier it
is for someone on the Internet to find the computer and attempt to access it without permission. DSL service also provides fast Internet connections. This not only
improves Internet performance, it also improves Internet performance for anyone
attempting to access the computer.
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Appendix C Computer Security
Modem Security
If connecting to the ISP through Point-to-Point Protocol (PPP), be sure to provide
the Modem an administrative password. If a password is not set, someone on the
Internet can access the Modem and change its configuration or steal your PPP
login name and password. For instructions on setting the password, see “Changing
the Admin User Name and Password” on page 32.
If connecting to the ISP through bridging mode, the Modem should be safe from
unwarranted and illegal intrusion.
Computer Security
To protect the valuable information on the computer, review the following topics.
These topics cover software programs and operating system features affecting the
security of the computer’s data.
Anti-Virus Programs
The computer should have an anti-virus program, and the virus definitions should
be updated on a regular basis – at least once a month.
E-Mail Attachments
Never run a program received as an attachment to an e-mail message unless the
program is known to be safe. A program from an unknown source can delete all
the files on the computer’s hard disk or install a “back door” software application
that lets people on the Internet gain access to the computer without permission.
Web Browsers
Always exit the Web browser (Internet Explorer or Netscape Navigator, for example). Never “minimize” the browser or leave it open in the background. Breaking
into a computer is easier when an Internet browser is running.
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Appendix C Computer Security
Network Applications
Network applications (such as software programs) that allow remote access to the
computer also make the computer vulnerable to access from other people on the
Internet. If using a network application that allows remote access, consider installing a firewall.
Electronic Security
Here are two methods to secure your computer electronically.
Network Address Translation
If a local area network and a PPP connection to the ISP using dynamic IP addresses
through a DHCP server are being used, Network Address Translation (NAT) is
being used. NAT provides a very basic level of security.
Firewalls
The safest way to prevent attacks on the computer is through a firewall – a hardware device or software program that protects the computer from unauthorized
access by controlling who can access your computer and by monitoring the transmissions between the computer and the Internet
Windows XP has a built-in firewall. For more information, select Help and
Support Center from the Help menu. Search for Internet Connection Firewall.
If Windows 98 SE, Me, NT 4.0, or 2000 is running on the computer, consider install-
ing a firewall. Hardware and software firewall products are changing rapidly as
more homes and businesses establish high-speed digital connections between their
local area networks and the Internet.
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85
Specifications
General
Model Number
GT701WM-00 (USB/Ethernet DSL Modem)
Standards
IEEE 802.3 (10BaseT)
IEEE 802.3u (100BaseTX)
IEEE 802.11g (Wireless)
G.dmt
G.lite
t1.413
RFC 1483, 2364, 2516
Protocol
LAN - CSMA/CD
WAN - PPP, DHCP, Static IP
WAN
Full-rate ADSL Interface
LAN
10/100 RJ-45 switched port
USB port
Speed
LAN Ethernet: 10/100 Mbps auto-sensing
Cabling Type
Ethernet 10BaseT: UTP/STP Category 3 or 5
Ethernet100BaseTX: UTP/STP Category 5
USB
D
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LED Indicators
Power, DSL, Internet, Ethernet, USB
Environmental
Power
External, 12V DC, 600mA
Certifications
FCC Class B, FCC Class C (part 15, 68), CE Mark Commercial, UL
Operating Temperature
0
º
C to 40º C (32
º
F to 104º F)
Storage Temperature
-20
º
C to 70º C (-4º F to 158º F)
Operating Humidity
10% to 85% (non-condensing)
Storage Humidity
5% to 90% (non-condensing)
☞
Note: Specifications are subject to change without notice.
Glossary
E
Access Point
A device that allows wireless clients to connect to one another. An access point
can also act as a bridge between wireless clients and a “wired” network, such as
an Ethernet network. Wireless clients can be moved anywhere within the coverage area of the access point and remain connected to the network. If connected
to an Ethernet network, the access point monitors Ethernet traffic and forwards
appropriate Ethernet messages to the wireless network, while also monitoring
wireless traffic and forwarding wireless client messages to the Ethernet network.
ATM (Asynchronous Transfer Mode)
A networking technology based on transferring data in fixed-size packets.
Client
A desktop or mobile computer connected to a network.
DHCP (Dynamic Host Configuration Protocol)
A protocol designed to automatically assign an IP address to every computer on
the network.
DNS (Domain Name System) Server Address
Allows Internet host computers to have a domain name and one or more IP
addresses. A DNS server keeps a database of host computers and their respective
domain names and IP addresses so that when a user enters a domain name into
a Web browser, the user is sent to the proper IP address. The DNS server address
used by computers on the home network corresponds to the location of the DNS
server the ISP has assigned.
DSL (Digital Subscriber Line) Modem
A modem that uses existing phone lines to transmit data at high speeds.
Encryption
A method to provide wireless data transmissions a level of security.
ESSID (Extended Service Set Identifier)
A unique identifier for a wireless network. Also known as “SSID.”
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Appendix E Glossary
Ethernet Network
A standard wired networking configuration using cables and hubs.
Firewall
A method preventing users outside the network from accessing and/or damaging files or computers on the network.
Gateway
A central device that manages the data traffic of the network, as well as data traffic to and from the Internet.
IP (Internet Protocol) Address
A series of four numbers separated by periods identifying a unique Internet
computer host.
ISP Gateway Address
An IP address for the Internet router. This address is only required when using a
cable or DSL modem.
ISP (Internet Service Provider)
A business that allows individuals or businesses to connect to the Internet.
LAN (Local Area Network)
A group of computers and devices connected together in a relatively small area
(such as a house or an office). A home network is considered a LAN.
MAC (Media Access Control) Address
The unique hardware address of a device connected to a network.
NAT (Network Address Translation)
A method allowing all of the computers on a home network to use one IP
address, enabling access to the Internet from any computer on the home network without having to purchase more IP addresses from the ISP.
PC Card
An adapter that inserts in the PCMCIA slot of a computer, enabling the commu-
nication with a device.
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Appendix E Glossary
PPPoE (Point-To-Point Protocol over Ethernet)/
PPPoA (Point-To-Point Protocol over ATM)
Methods of secure data transmission.
Router
A central device that manages the data traffic of the network.
Subnet Mask
A set of four numbers configured like an IP address used to create IP address
numbers used only within a particular network.
SSID
See “ESSID.”
TCP/IP (Transmission Control Protocol/Internet Protocol)
The standard protocol for data transmission over the Internet.
WAN (Wide Area Network)
A network that connects computers located in separate areas, (i.e., different
buildings, cities, countries). The Internet is a WAN.
WECA (Wireless Ethernet Compatibility Alliance)
An industry group that certifies cross-vender interoperability and compatibility
of IEEE 802.11b wireless networking products and promotes the standard for
enterprise, small business, and home environments.
WLAN (Wireless Local Area Network)
A group of computers and other devices connected wirelessly in a small area.
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Firewall Security Level Services Table
The following information is related to the Firewall options (High, Medium, and
Low) section in the “Using Advanced Setup” chapter of this manual (see page 33).
The types of services and their respective ports are listed in the two right-hand
columns: the “In” column details whether a particular service can be accessed by a
user outside of the network; and the “Out” column details whether a computer on
the Modem’s network can access a particular incoming service.
For example, in the “High Security Level” section below, the http service uses port
80. Since no is listed in the In column, a user outside the Modem’s network cannot
access a computer on the network via the http service; in this case, no computers
on the network can be used as a Web server (i.e., to host a Web site accessible to
outside users). However, since yes is listed in the Out column, all computers on the
Modem’s network can access the Internet via the http port.
If Basic Security is selected in the “Firewall” screen, firewall filtering is based on the
basic NAT firewall.
High Security Level
Service Port In Out
http 80 no yes
dns 53 no yes
ftp 21 no no
telnet 23 no no
smtp 25 yes yes
pop3 110 yes yes
nntp 119 no no
real audio/video 7070 no no
icmp n/a no yes
H.323 1720 no no
T.120 1503 no no
SSH 22 no no
imap 163 yes yes
https 443 yes yes
secure imap 983 yes yes
secur pop3 885 yes yes
F
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Appendix F Firewall Security
Medium Security Level
Service Port In Out
http 80 no yes
dns 53 no yes
ftp 21 no yes
telnet 23 no yes
smtp 25 yes yes
pop3 110 yes yes
nntp 119 no yes
real audio/video 7070 yes yes
icmp n/a no yes
H.323 1720 no yes
T.120 1503 yes yes
SSH 22 no yes
imap 163 yes yes
https 443 yes yes
secure imap 983 yes yes
secure pop3 885 yes yes
Low Security Level
Service Port In Out
http 80 no yes
dns 53 yes yes
ftp 21 no yes
telnet 23 no yes
smtp 25 yes yes
pop3 110 yes yes
nntp 119 no yes
real audio/video 7070 no yes
icmp n/a yes yes
H.323 1720 yes yes
T.120 1503 yes yes
SSH 22 yes yes
imap 163 yes yes
https 443 yes yes
secure imap 983 yes yes
secure pop3 885 yes yes
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Appendix F Firewall Security
Basic Security Level
NAT (Network Address Translation) only.
Service Acronym Definitions
http
HyperText Transfer Protocol. This protocol delivers information over the
Internet, and is used when a computer connects to a Web site via an Internet
browser.
dns
Domain Name System. A data query system used to translate host names into
Internet addresses (i.e., www.somewebsite.com translates to 888.999.000.111).
ftp
File Transfer Protocol. A protocol used to transfer files over the Internet.
telnet
An Internet communications protocol enabling one computer to function as a
terminal working from another (remote) computer.
smtp
Simple Mail Transfer Protocol. A protocol used to transfer e-mail between
computers over the Internet. Can be used to send and receive e-mail.
pop3
Post Office Protocol 3. Another protocol used to transfer e-mail between
computers. Usually employs a pop3 server, and is used to receive e-mail only.
nntp
Network News Transfer Protocol. A protocol used to distribute and retrieve
news articles over the Internet.
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real audio/video
A protocol used to transfer Real Audio or Real Video files.
icmp
Internet Control Message Protocol. Allows error messages, text packages, and
informational messages to be transferred over the Internet.
H.323
A standard protocol for sending audio and video over the Internet.
T.120
A standard protocol for multimedia teleconferencing over the Internet.
SSH
Secure Shell. A method for the secure transfer of files from another computer.
Also enables remote capabilities (terminal, log in, etc.).
imap
Internet Message Access Protocol. A protocol for retrieving e-mail messages.
https
HyperText Transfer Protocol using Secure Socket Layer. A secure version of the
protocol that delivers information over the Internet.
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Non-Windows System Setup
The Modem supports both the Classic Macintosh operating systems (9.2.2 and
below), as well as OS X.
Note: When installing any software, consult the user manual and
☞
help files supplied with the software for detailed information.
Actiontec provides the following information as a guideline only.
Classic
To configure the Modem, Open Transport 2.5.2 or above must be loaded on the
computer.
1. Click Apple, Control Panels, then TCP/IP.
G
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Appendix G Non-Windows Setup
2. When the “TCP/IP” window appears, select Edit from menu bar, then select
User Mode.
3. When the “User Mode” window appears, select Advanced, then click OK.
4. In the “TCP/IP” window, select Ethernet from the “Connect via” drop-down
list.
5. Select Using DHCP Server from the “Configure” drop-down list.
6. Ensure the “Use 802.3” option is not checked.
7. Disregard any addresses in the IP Address text boxes. They will be reacquired
when the first connection is made.
8. Click Options and when the “TCP/IP Options” window appears, select Active.
Ensure the “Load only when needed” option is not checked, then click OK.
9. Close the “TCP/IP” window and when prompted to save changes, click Save.
10. Restart the computer. The TCP/IP settings are configured.
To finish setting up the computer to connect with the Modem, follow the instructions in chapter 3, “Performing a Basic Setup,” on page 29.
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Appendix G Non-Windows Setup
OS X
1. From the Apple Menu, select System Preferences.
2. When the “System Preferences” window appears, click Network.
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