Actiontec electronic GS204AD9-01 User Manual
User Manual
Wireless-Ready
DSL Gateway
i
Table of Contents
1Introduction 1
Package Contents 1
Minimum System Requirements 1
Technical Support 2
2Setting Up the Gateway 5
Warning! 5
Connecting a Computer to the Gateway 6
Installing Filters 21
Setting Up the DSL Connection 23
3Using Qwest DSL 27
Connecting to the Internet 27
Disconnecting from the Internet 27
4Basic Setup 29
Basic Setup 29
Gateway Features 32
5Advanced Setup 33
Accessing Advanced Setup 33
Using Advanced Setup 34
WAN IP Address 35
Wireless Settings 38
LAN IP Address 40
DHCP Server 41
Services Blocking 43
Website Blocking 44
VPN Pass Through 44
Remote Management 45
Port Forwarding 45
DMZ Hosting 47
Firewall 48
Dynamic Routing 48
NAT (Network Address Translation) 49
Static Routing 50
MAC Address Cloning 51
Status 52
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Actiontec Wireless-Ready DSL Gateway User Manual
6 Utilities 59
Web Activity Log 59
DSL Settings 60
Restore Default Settings 60
Upgrade Firmware 61
7 Building a Network 63
Ethernet 63
USB 66
Wireless 69
8Troubleshooting 71
A Reference 75
Locating Computer Information 75
Locating Windows Operating System Files 76
Wiring Information 78
BSetting Up Static IP Address 81
Windows 98 and 98 SE 81
Windows Me 84
Windows 2000 87
Windows XP 91
CComputer Security 97
Securing the Gateway and Computer 97
DSpecifications 101
General 101
Wireless Operating Range 102
LED Indicators 102
Environmental 102
EGlossary 103
FSecurity Level Services Table 107
High Security Level 107
Medium Security Level 108
Low Security Level 108
Basic Security Level 108
Acronym Definitions 109
GNon-Windows System Setup 111
Classic 111
OS X 113
Connecting to the ISP 114
Notices 117
Regulatory Compliance Notices 117
Modifications 117
Limited Warranty 119
1
Introduction
Thank you for purchasing the Actiontec Wireless-Ready Gateway. The Gateway is
the simplest way to connect a number of computers to a single high-speed broadband connection. This easy-to-use product is perfect for the office or small business. If you want to take your computing to the next level, the Actiontec Wireless-
Ready
DSL Gateway is sure to be one of the keys to your success.
Package Contents
Four-port Actiontec Wireless-Ready DSL Gateway
Power adapter
Phone filters
DSL cable
Ethernet cable
USB cable
Installation CD
Quick start guides
Minimum System Requirements
Active
DSL service
Computer with an 10 Mbps or 10/100 Mbps Ethernet connection, or USB
connection
Microsoft Windows 95,Windows 98,Windows 98 Second Edition (SE),
Windows Millennium Edition (Me), Windows NT 4.0,Windows 2000,
Windows XP,Mac OS 7.1+, Mac OS 8.0+, Mac OS 9.0+, or Mac OS X+
☞
Note: USB LAN port is not supported with Microsoft Windows
95,Windows NT 4.0, and Mac OS
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Actiontec Wireless-Ready DSL Gateway User Manual
Internet Explorer
4.0 or higher (5.x recommended) or Netscape Navigator
4.0 or higher (
4.7 recommended)
TCP/IP network protocol installed on each computer
Technical Support
Self Help
To obtain answers to DSL configuration questions, visit the Qwest DSL Ac tiontec
support page at this address:
http://www.qwest.com/dsl/customerservice/Actiontec1520.html
A help page is also available on the main page of the Actiontec DSL Gateway Web
interface. Enter
192.168.0.1
in the browser’s address text box, and when the first screen appears, click HELP.
Basic Setup Support
If unable to access the Internet, look at the Internet light on the front of the DSL
Gateway. If the light is solid green, call the ISP immediately. If it is not solid
green, call Qwest at 1-800-247-7285.
Other Problems
Contact the ISP if experiencing problems with:
DHCP addressing configuration
Static IP addressing configuration
Tr ansparent bridging configuration
Contact Qwest at 1-800-247-7285 for:
DSL service outage support and repair
DSL service installation support
NIC card installation of the Qwest-supplied Realtek NIC Card
☞
Note:Before attempting any of the above, make sure access to
the Internet is available.
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Chapter 1 Introduction
Advanced Feature Support
Qwest DSL technical support provides the following advanced feature support for the
Actiontec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance.
Enabling Website Blocking
Enabling VPN Pass-Through
Enabling/Disabling NAT
Firewall configuration
Changing the
LAN IP address of the DSL Gateway
Enabling Services Blocking
Enabling/Disabling
DHCP
VIP feature
These features are supported in the DSL Gateway only. Implementation of the
above features within the network (LAN) is not supported.
Wired/Wireless Upgrade
Wired and wireless upgrade installation support is available from Actiontec free
of charge if the wired/wireless equipment was purchased from Actiontec.
Contact Act iontec at 1-888-436-0675 for installation and configuration support
information.
Networking (LAN) Support
If a wired/wireless network has been set up and support is needed in one of the
following areas:
LAN
support of multiple computers and peripherals
Microsoft Windows Networking
Microsoft Internet Connection Sharing (ICS)
Advanced LAN configuration with multiple computers
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Actiontec Wireless-Ready DSL Gateway User Manual
Non-Ac tiontec-provided network card/Ethernet cable installation, configu-
ration, or troubleshooting
Commercial firewall software configuration
contact the Actiontec Pay For Support Center at
1-888-825-9025. Actiontec net-
working support is provided for a fee of $29.95 per incident. Other fee-based feature support includes:
Port Forwarding (Static NAT)
Static Routing
MAC Address Cloning
Third-party vendor wireless equipment configuration
DMZ Hosting
NAT
Routes
RIP
(Dynamic Routing)
This support service does not include an on-site field technician.
To purchase Actiontec wireless cards and peripherals, visit the Actiontec Web site at
www.actiontecstore.com/qwest
5
Setting Up
the Gateway
The instructions that follow parallel the steps contained in the Actiontec Installation
Buddy™,which provides a visual guide to setting up the Gateway. It is recommended
the user run the Installation Buddy first, before attempting any other procedures.
To set up the Gateway, it must be connected to a computer, and then configured.
After connecting this first computer, other computers can be added to the network
via USB,Ethernet, or wirelessly (see “Building a Network” on page 57).
Warning!
Read the following two sections (Alarm System, Automatic Water Heater)
before proceeding with any installation!
Alarm System
If your home or business has an alarm system and Qwest DSL shares the same
phone line, you have special wiring needs. If you did not order a technician install
at the time of sale, please contact Qwest Sales as soon as possible to order and
schedule your installation.
If you security alarm is wired incorrectly, it may not be able to make a notification
call when the alarm is triggered. Professional wiring is required to insure interoperability. Do not attempt the installtion yourself. Qwest strongly recommends that
you contact your security organization for more information about your security
alarm system before you attempt to install Qwest DSL. Qwest also strongly recommends that you contact your security organization after installing Qwest DSL to
have them conduct a test of your alarm system.
Automatic Water Meter
If your home or office has an automatic water meter that uses the same phone line
as the Qwest DSL Gateway, you must put a DSL Phone Filter on the water meter.
Call your water company for help when installing the DSL Phone Filter on your
water meter.
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Actiontec Wireless-Ready DSL Gateway User Manual
Connecting a Computer to the Gateway
Connecting a computer to the Gateway involves three basic steps: initial setup,
plugging in the Gateway’s Power Cord, and connecting the Gateway to the computer via Ethernet or USB cable. To connect this initial computer to the Gateway
using an Ethernet cable, follow the procedure that begins below. For USB connections, see “Connecting Via USB” on page 14.
☞
Note:The following procedures are for U.S. installations only.
Connecting Via Ethernet
1. Insert the Actiontec Installation Buddy CD-ROM in the CD-ROM drive of
the computer. The Installation Buddy will start automatically. Wait until the
following screen appears, read the onscreen instructions, then click Next.
2. The next window appears. Read the instructions, select First Computer by
clicking on the check box, then click Next.
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Chapter 2 Setting Up the Gateway
3. The next window appears. Read the onscreen information, then get the
“Terms and Agreement” document from the White Bag and read it as well.
Then, select I accept this agreement and click Next.
4. The next window appears. Select Ethernet, then click Next.
5. The next window appears. Read the onscreen instructions, then click Next.
☞
Note:You must have your Welcome Letter (ISP Worksheet) to
complete this installation. If you have not received this document, contact your ISP immediately.
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Actiontec Wireless-Ready DSL Gateway User Manual
6. When the next window appears, read the information concerning home
alarm systems, then click Next.
7. Another window concerning home alarms appears. Read the onscreen information, then click Next.
8. When the next window appears, read the information concerning automatic
water meters, then click Next.
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Chapter 2 Setting Up the Gateway
9. In the next window, read the instructions regarding the items needed to set up the
Gateway, then click Next.
10. As shown in the next window, get the Gateway from the DSL Quick Start Kit,
then click Next.
11. The next window appears. Plug the smaller end of the Power Cord into the
Black Port on the back of the Gateway, then click Next.
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Actiontec Wireless-Ready DSL Gateway User Manual
12. When the next window appears, plug the larger end of the Power Cord into a
Power Outlet, then click Next.
13. When the next window appears, confirm the Power Light on the Gateway
glows steadily green.Click Next.
14. The following window appears. Get the Phone Line Splitter from the DSL
Quick Start Kit and plug it into the Phone Jack closest to the computer, then
click Next.
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Chapter 2 Setting Up the Gateway
15. When the next window appears, get the Black DSL Cable and plug one end
of it into the DSL Port on the back of the Gateway, then click Next.
16. Another window appears. Plug the other end of the Black DSL Cable into one of
the two ports on the Splitter, then click Next.
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Actiontec Wireless-Ready DSL Gateway User Manual
17. When the next window appears, confirm the Power and Internet Lights on
the Gateway glow steadily green.Click Next.
☞
Note:Ifthe Power and Internet Lights on the Gateway are not
solid green, check all connections to the Gateway. If all connections are plugged in properly, call Qwest DSL Technical Support
at 1-800-247-7285.
18. In the next window, get the Ye l l o w E thernet Cable from the Quick Start Kit
and plug one end of it in one of the Ye ll o w Po rt s on the back of the Gateway.
Click Next.
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Chapter 2 Setting Up the Gateway
19. When the next window appears, plug the other end of the Ye l l o w E thernet
Cable into an Ethernet Port on the back of the computer. Click Next.
☞
Note:An Ethernet port looks similar to a phone jack, but is
slightly larger.
20. When the next window appears, make sure one of the four Ethernet
Network Lights glows solid green.
The Gateway is connected to a computer via Ethernet. Click Next to install the fil-
ters as described in “Installing the Filters” on page 21.
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Actiontec Wireless-Ready DSL Gateway User Manual
Connecting Via USB
1. Insert Act iontec Installation Buddy CD-ROM in the CD-ROM drive of the
computer. The Installation Buddy will start automatically. Wait until the following screen appears, read the onscreen instructions, then click Next.
2. The next window appears. Read the instructions, select First Computer by
clicking on the check box, then click Next.
3. The next window appears. Read the onscreen information, then get the
“Terms and Agreement” document from the White Bag and read it as well.
Then, select I accept this agreement and click Next.
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Chapter 2 Setting Up the Gateway
4. The next window appears. Select USB, then click Next.
5. The next window appears. Read the onscreen instructions, then click Next.
☞
Note:You must have your Welcome Letter (ISP Worksheet) to
complete this installation. If you have not received this document, contact your ISP immediately.
6. When the next window appears, read the information concerning home alarm
systems, then click Next.
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Actiontec Wireless-Ready DSL Gateway User Manual
7. Another window concerning home alarm systems appears. Read the onscreen
information, then click Next.
8. When the next window appears, read the information concerning automatic
water meters, then click Next.
9. In the next window, read the instructions regarding the items needed to set up the
Gateway, then click Next.
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Chapter 2 Setting Up the Gateway
10. As shown in the next window, get the Gateway from the DSL Quick Start Kit,
then click Next.
11. The next window appears. Plug the smaller end of the Power Cord into the
Black Port on the back of the Gateway, then click Next.
12. When the next window appears, plug the larger end of the Power Cord into a
Power Outlet, then click Next.
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Actiontec Wireless-Ready DSL Gateway User Manual
13. When the next window appears, confirm the Power Light on the Gateway
glows steadily green.Click Next.
14. The following window appears. Get the Phone Line Splitter from the DSL
Quick Start Kit and plug it into the Phone Jack closest to the computer, then
click Next.
15. When the next window appears, get the Black DSL Cable and plug one end
of it into the DSL Port on the back of the Gateway, then click Next.
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Chapter 2 Setting Up the Gateway
16. Another window appears. Plug the other end of the Black DSL Cable into one of
the two ports on the Splitter, then click Next.
17. When the next window appears, confirm the Power and Internet Lights on
the Gateway glow steadily green.Click Next.
☞
Note:Ifthe Power and Internet Lights on the Gateway are not
solid green, check all connections to the Gateway. If all connections are plugged in properly, call Qwest DSL Technical Support
at 1-800-247-7285.
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Actiontec Wireless-Ready DSL Gateway User Manual
18. In the next window, get the Purple USB Cable from the Quick Start Kit and
plug the square end of it in the Purple Port on the back of the Gateway.
Click Next.
18. When the next window appears, plug the rectangular end of the Purple USB
Cable into a USB Port on the front or back of the computer. Click Next.
☞
Note:A USB port is shaped like a thin rectangle about 1/4 inch
by 1/2 inch, and may be vertically or horizontally oriented.
The Gateway is connected to a computer via USB. Click Next to install the filters as
described in “Installing the Filters” on page 21.
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Chapter 2 Setting Up the Gateway
Installing Filters
Filters allow the user to talk on the phone while online. All phones and other
devices (answering machines, fax machines, etc.) using the same line (i.e., using
the same phone number) as the DSL line must have a filter installed. To install a
filter, follow these instructions:
1. When the following window appears, read the onscreen instructions, then
click Next to continue.
2. When the next window appears, unplug all phone cords from their respective
phone jacks, then click Next.
Caution: Do not unplug the black DSL cable from the phone
jack near your computer.
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Actiontec Wireless-Ready DSL Gateway User Manual
3. When the following window appears, get the Clear Bag, take out the phone filters, then click Next.
Caution: Do not install a filter in the phone jack used by the
black DSL cable.
4. In the next window, read the onscreen instructions concerning wall-mount phones.
Click Next.
5. After the next window appears, plug a Phone Filter into ever
Phone Jack that
has a device (phone, fax machine, answering machine, etc.), then click Next.
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Chapter 2 Setting Up the Gateway
6. When the next window appears, read the onscreen instructions on how to
connect the phone filters, then click Next.
The phone filters are installed. Click Next.to go to “Setting Up the DSL
Connection,” as described below.
Setting Up the DSL Connection
After connecting the Gateway and installing phone filters, the DSL connection
must be configured. Use the following procedure:
1. When the window below appears, read the onscreen instructions and, if the
information needed is available, select the type of ISP Protocol to be used.
Click Next.
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Actiontec Wireless-Ready DSL Gateway User Manual
2. If PPPoE or PPPoA was selected, the following window appears. Enter the
User Name and Password in the proper text boxes, or, if the ISP does not
require them, click the box next to “My ISP does not require a User Name or
Password.” Click Next.
If RFC 1483 was selected, go directly to step 3.
3. The next window appears. Select the IP type used by the ISP.
Click Next.
If DHCP was selected, go directly to step 6
4. The next window appears. Read the onscreen instructions concerning purchased blocks of Static IP addresses, select the proper option, then click Next.
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Chapter 2 Setting Up the Gateway
5. When the next window appears, enter the IP Address, Subnet, Gateway, DNS
1, and DNS 2 information in the proper text boxes. This information should
be provided by the ISP. When finished, click Next.
6. In the next window, the Installation Buddy checks the configuration of
the Gateway.
7. A “Congratulations!” window appears. Read the onscreen instructions, then
click Next.
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Actiontec Wireless-Ready DSL Gateway User Manual
8. In the next window, read the onscreen information about computer security,
then click Next.
9. In the last window, read the onscreen information regarding additional reference material on the CD-ROM, then click Finish.
The Gateway has been successfully configured.
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Using Qwest DSL
Qwest DSL operates over home or business phone lines equipped with Qwest DSL
service. For this reason, the Qwest DSL connection is not portable; it can’t be
accessed while away from home or business. To connect while traveling, ask the
ISP about a dial-up account. Most Qwest DSL ISPs provide a dial-up account for
free, while others charge a minimal fee.
Qwest DSL is a highly reliable service, but it is possible to have a dial-up connection in the unlikely event that problems arise with the DSL service. Most Qwest
DSL ISPs provide a dial-up account for free. If not, there are a number of free
Internet providers whose products make great backup Internet access in the
unlikely event they are ever needed.
Connecting to the Internet
Whether connecting via Point-to-Point Protocol (PPPoE, PPPoA) or Bridging
Mode (RFC 1483), after connecting and configuring the Gateway, the Internet
connection is always on. Therefore, to connect or reconnect to the Internet, simply
turn on your computer, open the Web browser and go to the Web site of your
choice. No further set up is needed.
Disconnecting from the Internet
To disconnect from the Internet, close the Web browser. To completly disengage,
turn off the computer.
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