Actiontec electronic GE344000-01 User Manual

User Manual

Wireless

Cable/DSL Router

i

Table of Contents

1Introduction 1

Package Contents 1
Minimum System Requirements 1
Router Features 2
Technical Support 4

2Connecting the Router 5

Ethernet Connection 5
USB Connection 6

3Basic Setup 7

Basic Setup 7

4Advanced Setup 11

Accessing Advanced Setup 11
WAN IP Address 12
Wireless Settings 15
Wireless MAC Authentication 18
LAN IP Address 19
DHCP Server 19
Services Blocking 21
Website Blocking 22
VPN Pass Through 23
Remote Management 23
Port Forwarding 24
DMZ Hosting 25
Firewall 26
Dynamic Routing 26
Static Routing 27
MAC Address Cloning 27
Status 28
Changing the Password 28

5 Utilities 31

Web Activity Log 31
Restore Default Settings 32
Upgrade Firmware 32

6Troubleshooting 33

Cannot Use the Internet 33
LAN Light 34
Other Problems 36

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Actiontec Wireless-Ready DSL Gateway User Manual

ASpecifications 39

General 39
Wireless Operating Range 40
Environmental 40

BConfiguring TCP/IP 43

Windows 95, 98, and Me 43
Windows NT 4.0 48
Windows 2000 57
Macintosh 61

CSharing Files and Printers 63

Windows 95, 98, and Me 63
Windows 2000 70
Macintosh 71

EFinding the MAC Address 73

Windows 95, 98 73
Windows Me 73
Windows 2000 74
Windows NT 4.0 74
Macintosh 74

FGlossary 75

Notices 79

Regulatory Compliance Notices 79
Modifications 79

Limited Warranty 81

1

Introduction

Thank you for purchasing the Actiontec Wireless Cable/DSL Router. This Router is
the simplest way to connect a number of computers to a single high-speed broad­band modem. This easy-to-use product is perfect for the home office or small
business. If you want to take your computing to the next level, the Actiontec
Wireless Cable/DSL Router is the key to your success.

Package Contents

 Single-port Actiontec Wireless Cable/DSL Router

 Power adapter

 Ethernet cable

 USB cable

 Installation CD

 Quick start guide

 Wa rranty and registration card

Minimum System Requirements

 Broadband Internet connection using an external Ethernet modem

 Computer with an 10 Mbps or 10/100 Mbps Ethernet connection

 Microsoft Windows 95,Windows 98, Windows 98 Second Edition (SE),

Windows Millennium Edition (Me), Windows NT 4.0, Windows 2000,
Windows XP, Mac OS 7.1+, Mac OS 8.0+, Mac OS 9.0+, or Mac OS X+

☞

Note: USB LAN port is not supported with Microsoft Windows
95, Windows NT 4.0, and Mac OS

 Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator

4.0 or higher (4.7 recommended)

 TCP/IP network protocol installed on each computer

1

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Actiontec Wireless Cable/DSL Router User Manual

Router Features

The Router has a series of informational

LEDs (lights) on its front panel, and a

variety of ports on its rear panel. It is recommended that the user become familiar
with these features before installing or setting up the Router.

Front Panel

There are five LEDs (light emitting diodes, or lights) on the front panel of the
Router, as shown in the figure, below.

Power LED

The Power

LED glows green when power is supplied to the Router. When it

flashes, the Router is going through its initialization process.

Internet LED

When the Internet LED glows steadily, the Router is connected to the broadband
modem.

USB

LAN

ss

le

Wire

t

Interne

er

ow

P

3

Chapter 1 Introduction

Wireless LED

When the Wireless

LED glows steadily, the Router is ready for wireless network-

ing.

LAN LED

The LAN LED glows green when the Router is successfully connected to a com­puter with the yellow (Ethernet) cable.

USB LED

The

USB LED glows green when the Router is successfully connected to a com-

puter with the purple (USB) cable.

Rear Panel

The Router has four ports and a Reset button on its rear panel, as shown in the fig­ure below.

LAN Port

The Yellow port is used to connect the Router to the cable modem or set top box
using the Yellow Ethernet

cable.

Power

USB

Reset

L

e/DS

l

b

a

LAN

C

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Actiontec Wireless Cable/DSL Router User Manual

Cable/DSL Port

The Red port is used to connect the Router to a cable or DSL modem with an
Ethernet cable.

USB Port

The Purple port is used to connect the Router to a computer on the home net-

work with the Purple (Ethernet) cable.

Power Port

The Black port is used to connect the Router’s Power cord.

Reset Button

The Reset button is used to reset the Router. Holding the button down for less
than 10 seconds causes the Router to restart, with all settings remaining intact. If
the Reset button is held for more than 10 seconds, the default settings will be
reloaded onto the Router, and any changes made to the settings must be rein­stalled on the Router.

Technical Support

Actiontec Electronics prides itself on making high-quality, durable, high-perform­ance products. If you need assistance, the Actiontec Technical Support Department is
available all day ever day to provide professional support.

Actiontec Electronics, Inc.

760 N. Mary Avenue
Sunnyvale, CA 94085

Technical Support

Phone: [phone]

E-mail: http://support.actiontec.com/email_support/support_form.php

Internet: www.actiontec.com/support

5

Connecting
the Router

The Router can be physically connected to the computers in two ways: by Ethernet
cable, or USB cable, as well as wirelessly. Select the type of connection and follow
the instructions.

Ethernet Connection

1. Start up the computer.

2. Plug one end of the red cable (included with the Router) to the port labeled

“LAN”on the back of the Router. Connect the other end to the Ethernet port
on the computer.

3. Plug the Router’s power supply into a wall outlet, and then plug the other end
in the port labeled “Power” on the back of the Router. The Router is now con­nected to the computer with an Ethernet cable.

d

2

L

e/DS

abl

N

A

L

C

Ethernet Cable

(to Computer)

er

w

o

P

B

S

U

t

e

s

e

R

Ethernet Cable

(to Cable/DSL

Modem)

Power Cor

(to Power

Outlet)

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Actiontec Wireless Cable/DSL Router User Manual

USB Connection

1. Start up the computer.

2. Connect the square plug of the purple cable to the port labeled “USB”on the back of

the Router. Connect the rectangular plug of the blue cable to a USB port on the
computer.

3. Plug the Router’s power supply into a electrical wall outlet, then plug the
other end in the port labeled “Power” on the back of the Router. Next, follow
the instructions in the “Loading the USB Software” section to finish connect­ing the Router with a USB cable.

er

ow

P

B

S

U

eset

R

L

e/DS

l

ab

N

LA

C

Ethernet Cable

(to Cable/DSL

Modem)

USB Cable

(to Computer)

Power Cord

(to Power

Outlet)

7

Basic Setup

This section is a guide through a basic configuration of the R0uter, including how
to connect the Router to the ISP.

Basic Setup

To configure the router for basic operation:

1. Open the Web browser. In the address bar, enter

http://192.168.0.1

then press Enter on the keyboard.

2. The “Main Menu” screen appears. Select Setup/Configuration.

3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin

Basic Setup.

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Actiontec Wireless Cable/DSL Router User Manual

4. Complete the three steps listed in the “Basic Setup” screen, then click Next.

5. Select either DSL Option 1, DSL Option 2,or Cable (depending on what

kind of broadband service is received) in the “Broadband Connection”screen
, then click Next.

☞

Note:Ifusing a DSL modem, select DSL Option 1.If an
Internet connection cannot be established after selecting DSL
Option 1, return to this screen and select DSL Option 2.

☞

Note:Ifa T1 line or a fixed point broadband connection is
being used, select Cable.

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Chapter 3 Basic Setup

6a. If DSL Option 1 is selected,enter the user name and password provided by

the ISP in the “DSL Broadband Connection - PPPoE”screen. Click Next.

6b. If DSL Option 2 is selected, go directly to step 7. DSL Option 2 should only be

selected if the Router cannot connect using DSL Option 1

6c. If Cable is selected and the ISP requires a host name and/or domain name to

access their network, enter them in the Host Name and/or Domain Name
text boxes in the “Cable Broadband Connection-DHCP” screen. Click Next.

☞

Note:Ifthe ISP does not require a host or domain name, leave
the Host Name and Domain Name text boxes blank.

7. Click Save and Restart in the “Save and Restart” screen.

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Actiontec Wireless Cable/DSL Router User Manual

8. The “Congratulations” screen appears. The Router is successfully configured.

The power LED flashes rapidly while the Router restarts, then glows steadily green
when fully operational. The Router is now configured and users can start surfing
the Web.
If an error stating the Web browser was unable to connect to the Internet appears,
check the configuration settings. Ensure all the information required by the ISP is
entered correctly.

11

Advanced Setup

This section contains information concerning advanced configuration, such as
wireless settings, remote management, and Web site blocking.

Accessing Advanced Setup

To access the Advanced Setup configuration screens, follow these instructions:

1. Open the Web browser. In the address bar enter:

http://192.168.0.1

then press Enter on the keyboard.

2. The “Main Menu” screen appears. Select Setup/Configuration.

3. In the “Set Up/Configuration” screen, read the instructions, then select

Advanced Setup from the menu on the left side.

4

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Actiontec Wireless Cable/DSL Router User Manual

4. In the next screen, read the recommendations. To perform an advanced setup
on the Router, click Begin Advanced Setup.

5. The “Configuring the Advanced Settings” screen appears. To check all the set­tings, or if unsure of which settings to modify, select Next.To modify a specif-
ic configuration, click on its name in the menu bar on the left.

☞

Note:Click Save and Restart on the bottom left-hand side of

the screen after finishing the configuration of one or more of
the Advanced Setup settings.

WAN IP Address

Selecting WAN IP Address in the “Advanced Configuration” screen generates the
“WAN IP Address” screen. WAN IP Address allows manual set up of the IP address
of the Router. There are three ways to do this: Obtain an IP Address through

PPPoE, Obtain an IP Address Through DHCP, and Specify a Static IP Address.

☞

Note:Some DSL providers use PPPoE to establish communica-

tion with an end user, while others use static IP.Cable modem
providers and other types of broadband Internet connections
(such as fixed point wireless) may use either DHCP or Static IP
address. If unsure about which connection is present, check with
the Internet Service Provider (ISP) before continuing.

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Chapter 4 Advanced Setup

After selecting a connection type, click Next to continue configuring the connection.

Obtain an IP Address through PPPoE

Select this option to allow the Router to use the Point-to-Point over Ethernet pro­tocol.

Dialout on-demand

Select this option to disconnect from the current Internet session after an idle
time designated in the “Idle Timeout” text box.

Idle Timeout

Designates the number of minutes of idle time before the Router ends the cur­rent Internet session when the “Dial on-demand” option is activated.

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Actiontec Wireless Cable/DSL Router User Manual

User Name and Password

If a User Name and Password was entered during Basic Setup, it should be dis­played in the “Broadband Connection via PPPoE” screen. If not, enter the informa-
tion now. If the information is unavailable, contact the Internet Service Provider
(ISP).

Obtain an IP Through DHCP

Select this option (used for cable modem configurations without a Static

IP

assigned by an

ISP) to allow the modem to query the Internet Service Provider (ISP)

and receive

IP address and routing information. Some ISPs need to authenticate

their end users with a Host Name and/or Domain Name.Ifthis is the case, check
with the

ISP

for a host name and domain name and enter them in the “Broadband
Connection via DHCP” screen. If the ISP does not require these settings, leave the
text boxes blank.

☞

Note:Host and domain name information may also be accessed

from the computer originally connected to the cable modem.

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Chapter 4 Advanced Setup

Specify a Static IP Address

Select this option if assigned a static (specific) IP Address by the Internet Service
Provider (ISP). Enter the IP Address, along with the Subnet Mask and Default
Gateway Address (also provided by the ISP), in the “Broadband Connection via
Static IP Address” screen. If required to provide a Host Name and Domain Name,
enter them here as well.

Wireless Settings

Selecting Wireless Settings in the “Advanced Configuration”screen generates the
“Wireless Settings” screen. Modify the wireless capabilities of the Router here.

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Actiontec Wireless Cable/DSL Router User Manual

ESSID

ESSID is the network name assigned to the wireless network. The factory default

setting is “ACTIONTEC.” Although Actiontec recommends keeping the default
value intact, the ESSID value can be modified, using any combination of alphanu­meric characters (i.e., A-Z, a-z, 0-9). All wireless-capable computers included on
the Router’s wireless network must have this same ESSID value. (For the Actiontec

802.11b Wireless PC Card, the ESSID value must be the same as the SSID value.)

Channel

Channel assigns the frequency band at which the Router communicates. In the
United States, use channels 1-11. (The factory default value is set to 1.)

Wireless Equivalent Privacy

Wireless Equivalent Privacy (

WEP) is an encryption method used with the 802.11b

standard to ensure data security over wireless networks. The Router offers three
levels of WEP: Off, 64-bit, and 128-bit.

Off

Selecting Off disables encryption. Selecting this option allows any computer with
wireless capability and the correct

ESSID value to join the wireless network.

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Chapter 4 Advanced Setup

64-bit WEP

64-bit WEP requires four separate keys. Each key comprises five hexadecimal
digit pairs. A hexadecimal digit consists of an alphanumeric character ranging
from 0-9 or A-F. An example of a 64-bit WEP key is: 4E-A3-3D-68-72. To create
a set of 64-bit WEP keys, enter five hexadecimal digit pairs in each Key text box
(Key 1, Key 2, Key 3, Key 4). After activating 64-bit

WEP on the Router, a com-

puter with wireless capability can join the network only if these same keys are
entered in the computer’s wireless encryption scheme.

128-bit WEP

128-bit

WEP requires one key of 13 hexadecimal pairs. A hexadecimal digit con-

sists of alphanumeric characters ranging from 0-9 or A-F. An example of a 128-bit

WEP key is: 3D-44-FE-6C-A1-EF-2E-D3-C4-21-74-5D-B1. To create a 128-bit
WEP key, enter 13 hexadecimal digit pairs in the Ke y text box.After activating 128-

bit WEP on the Router, a computer with wireless capability can join the network
only if this key is entered in the computer’s wireless encryption scheme.

☞

Note:Not all wireless PC Cards support 128-bit WEP. Ensure
that all PC Cards installed in the networked computers support
128-bit WEP before activating.

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Actiontec Wireless Cable/DSL Router User Manual

Wireless MAC Authentication

Selecting Wireless MAC Authentication in the “Advanced Configuration” screen
generates the “Wireless MAC Authentication” screen. Here, the user can manage
the access other wireless networking devices have on the wireless network.

Accept All Clients

Select this option to allow all wireless networking devices (except those entered in
the “Exception List” list box; see below) access to the wireless network.

Deny All Clients

Select this option to deny all wireless networking devices (except those entered in the
“Exception List” list box; see below) access to the wireless network.

Exception List

Lists the MAC addresses of the wireless network clients designated as exceptions.
To delete a MAC address from the Exception list, select it, then click Remove.

Client MAC Address

Enter the MAC address of the wireless network clients designated as exceptions in
this text box, then click Add.The MAC address then appears in the “Exception
List” text box. If Accept All Clients was selected, above, all wireless network clients
whose MAC addresses appear in the Exception List text box are denied access to
the wireless network. If Deny All Clients was selected, above, all wireless network
clients whose MAC addresses appear in the Exception List text box are allowed
access to the wireless network.

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Chapter 4 Advanced Setup

LAN IP Address

Selecting LAN IP

Address in the “Advanced Configuration” screen generates the

“LAN IP Address” screen. The value in the

LAN IP

Address text box is the IP

address of the Router as seen on the network.
The

LAN IP address of the Router can be modified, but Actiontec recommends

keeping the default factory setting (192.168.0.1).

☞

Note:Ifthe Router’s LAN IP Address is modified, verify the

DHCP Server range is within the same subnet. For more infor-

mation, see “DHCP Server Configuration.”

DHCP Server

Selecting DHCP Server in the “Advanced Configuration” screen generates the
“DHCP Server” screen. The Router has a built-in DHCP (Dynamic Host
Configuration Protocol) server that automatically assigns a different IP address to
each computer on the network, eliminating IP address conflicts.
The factory default setting is On.To disable the DHCP Server, select Off.

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Actiontec Wireless Cable/DSL Router User Manual

Actiontec strongly recommends leaving the

DHCP Server option On.Ifthe DHCP

Server option is Off,ensure the

IP addresses of the networked computers are on

the same subnet as the IP address of the Router. For more information, see “DHCP
Server Configuration.”

DHCP Server Configuration

Clicking Next in the “

DHCP Server” screen generates the “DHCP Server

Configuration” screen. Change IP address range and DNS server information here.

Beginning

IP Address - the IP address at which the DHCP server

starts assigning IP addresses. Actiontec recommends keeping the
factory default setting (192.168.0.2).

Ending IP Address - the IP Address at which the DHCP Server stops

assigning IP addresses. Actiontec recommends keeping the facto­ry default settings (192.168.0.254).

The beginning and ending IP addresses define the IP address range of the
Router. If the default values are left intact, the Router supplies a unique IP
address between 192.168.0.2 and 192.168.0.254 to each computer on the net­work.Note that the first three groups of numbers of the addresses are identical;
this means they are on the same subnet. The IP address of the Router must be
on the same subnet as the IP address range it generates. For instance, if the
Router’s IP address is changed to 10.33.222.1, set the beginning IP address to

10.33.222.2, and the ending IP address to 10.33.222.254.

DNS (Dynamic or Static) - the type of DNS server provided by the

Internet Service Provider (ISP).Ifthe ISP provided DNS server
information, select the type here. If not, leave as is.

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Chapter 4 Advanced Setup

DNS

Server 1 - the primary DNS server provided by the Internet

Service Provider (ISP).Ifthe ISP provided DNS server informa-
tion, enter it here. If not, leave the text box intact.

DNS

Server 2 - the secondary DNS provided by the Internet Service

Provider (ISP).Ifthe ISP provided secondary DNS server infor­mation, enter it here. If not, leave the text box intact.

Services Blocking

Selecting Services Blocking in the “Advanced Configuration” screen generates the
“Services Blocking” screen.

To modify Internet privileges (Web,

FTP,Newsgroups, etc.) for the computers on

the network:

1. Enter the computer’s IP address in the Enter

IP Address: text box.

2. Select the Internet service(s) to be blocked.

3. Click Add to enter the computer’s IP address in the “Blocked IP Address List”

text box.

4. To remove blocked services, select the computer’s IP address in the “Blocked

IP Address List” text box and click Remove.

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Actiontec Wireless Cable/DSL Router User Manual

Netmeeting

To allow the computers on the Router’s network to access Netmeeting, enter the
Netmeeting IP address in the IP text box, then select On.IfNetmeeting is not
needed, select Off.

Website Blocking

Selecting We bsite Blocking in the “Advanced Configuration” screen generates the
“Website Blocking” screen. This feature enables the Router to block Web sites to all
computers on the network. To block a Web site, enter the address of the Web site
in the “Website” text box and click Add.The blocked Web site address will be dis-
played in the “Blocked Website List” text box, and will not be available to comput­ers on the network. To remove a blocked Web site, click on it in the “Blocked
We bsite List,” then click Remove.

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Chapter 4 Advanced Setup

VPN Pass Through

Selecting VPN

Pass Through in the “Advanced Configuration” screen generates

the “VPN Pass Through” screen. To set up Virtual Private Networking (VPN) using

IPSec/L2TP (which allows multiple, client-initiated VPN pass-through sessions),

select On.Note that VPN via PPTP pass through is always active.

Remote Management

Selecting Remote Management in the “Advanced Configuration” screen generates
the “Remote Management” screen. Remote Management allows access to the
Router through the Internet via another computer. Actiontec recommends leaving
the Remote Management Off (the factory default setting).

To access the Router from the Internet, activate Remote Management by selecting
On and writing down the

WAN IP address of the Router (see “WAN IP Address”).

On a computer outside of the network, open a Web browser and enter the Router’s

WA N I P address in the address text box. The Router’s Main Menu (or a password

prompt, if a password has been set) appears in the browser window.

☞

Note:Before Remote Management can be activated, the admin­istrator password must be set. To do this, go to the Basic Setup
screen and select Change Admin Password.Follow the instruc­tions in the subsequent screens

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Actiontec Wireless Cable/DSL Router User Manual

Port Forwarding

Selecting Port Forwarding in the “Advanced Configuration” screen generates the
“Port Forwarding” screen. Port forwarding allows certain programs to bypass the
Router’s built-in firewall, allowing access to parts of the network (for hosting a
We b or ftp server, for example). To use port forwarding, enter the IP port range in
the “IP Port Range” text boxes. (If more than 10 ports are needed, Act iontec rec-
ommends using DMZ Hosting. See “DMZ Hosting,” below, for more information.)
Choose the protocol type from the “Protocol” list box, then enter the IP address of
the computer on the network to be used as a host. Click Add.The forwarded ports
appear in the “List of Forwarded Ports” text box. For a list of programs that use
port forwarding, as well as port numbers used, see “Appendix C - Program and
Port List.”
To remove forwarded ports, highlight them, then click Remove.