Actiontec electronic 56K User Manual 2
56K External
Call Waiting Modem
User Manual
Table of Contents
Introduction ........................................................................................... 3
Contacting Actiontec Customer Support ............................................ 3
Product Registration ............................................................................. 4
Safety Information .................................................................................4
Product Features ................................................................................... 5
Getting Started ...................................................................................... 5
Before Y ou Begin ...................................................................................6
Installing the Modem.............................................................................7
Installing the Interface Cables ........................................................... 7
Modem Controls and Indicators...........................................................8
Device Driver Installation and Configuration ...................................... 9
Configuring Windows 95....................................................................9
Configuring Windows 95B ...............................................................12
Configuring Windows 98.................................................................. 15
Configuring Windows NT 4.0........................................................... 18
Windows 3.1X, OS/2 WARP, DOS , UnixW are, and Lin ux ................21
Installing Communications Software................................................. 22
The Call W aiting Feature ..................................................................... 24
Using The Call W aiting Control Utility ................................................ 25
AT Command Set ................................................................................. 26
Basic AT Commands....................................................................... 2 6
AT Commands Affecting ITU-T V.90 Operation............................... 27
Examples ........................................................................................ 2 8
Help and Service Information ............................................................. 29
Notices ................................................................................................. 31
Proprietary Notice and Disclaimer
Unless otherwise noted, this document and the information herein disclosed are proprietary
to Actiontec Electronics, Inc. Any person or entity to whom this document is furnished or
who otherwise has possession thereof, by acceptance agrees that it will not be copied or
reproduced in whole or in part, nor used in any manner except to meet the purposes for
which it was delivered.
The information in this document is subject to change without notice and should not be
construed as a commitment by Actiontec. Although Actiontec will make every effort to inform users of substantive errors, Actiontec disclaims all liability for any loss or damage resulting from the use of this document or any hardware or software described herein, including
without limitation contingent, special or incidental liability.
PC is a trademark of IBM Corporation. MS-DOS, Windows 3.10, Windows 3.11, Windows 95 and Windows NT are trademarks of
Microsoft, Inc., K56Flex is a trademark of Lucent Technologies, Inc. and Rockwell International.
2
Introduction
Thank you for purchasing the Actiontec External 56K Call Waiting Modem. The
combination of features in this modem offer you unprecedented flexibility. By making the Call Waiting feature a part of this state-of-the-art 56K external modem, Ac-
tiontec provides you with an easy-to-use enhancement to your on-line and off-line
communications.
The Call Waiting feature of this modem allows you to be surfing the Web and receive
notification of an incoming call. Now you will not have to miss that call. When a call
comes in while the modem is using the line, the modem will ring, just like your
phone would have normally. You can pick up the phone to quickly screen the incoming call. This suspends your internet connection, rather than ending it. You can then
either stay on the phone talking or hang up to get back to surfing the Web. (Requires
that Call Waiting Service is available in your area and purchased by you from your
phone company.)
The innovative Actiontec External 56K Call Waiting Modem is also controller based.
This means full compatibility with all common PC Operating Systems such as DOS,
OS/2, UNIX, Linux, and all versions of Windows. This level of compatibility paired
with the Call Waiting feature makes the Actiontec External Call Waiting Modem a
highly versatile personal communications tool.
Contacting
Actiontec Electronics prides itself on making high-quality, durable, high-performance
products. If you should need assistance, the Actiontec Technical Support Department
is available from 7:00 AM to 7:00 PM Pacific Coast Time, Monday through Friday
to provide professional support.
New drivers and firmware are released as need arises to insure maximum compatibility and operation of your new External 56K Call Waiting Modem. Find out about
these and other new Actiontec products on the web at: http://www.actiontec.com.
Action
tec Customer Support
Actiontec Electronics, Inc.
Technical Support
760 N. Mary Avenue
Sunnyvale, CA 94086
Phone: 408-752-7714 (Choose Option 7)
Fax: 408-732-0097
BBS: 408-732-0112
Email:techsupp@actiontec.com
3
Product Registration
The installation CD that came with your ActionLink Home Networking USB Cable
Single-Room Starter Kit contains a folder called Register. Inside this folder is a file
called “register.htm”. After installing the modem and its drivers, double-click on this
file. This will start up your browser and take you to the Actiontec web site:
http://www.actiontec.com/registration
Please fill in the required fields so that you can get prompt support and notification
of periodic product upgrades.
Safety Information
This modem is for use only with Personal Computers that have installation instructions detailing user installation of this type of peripheral device.
CAUTION:
To avoid shock hazard:
The power cord and any other equipment to which this product will be attached
must be connected to properly wired receptacles. Do not connect or disconnect any
cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
When using your telephone equipment basic safety precautions should always be
followed to reduce the risk of fire, electrical shock, and injury. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electrical shock from lightning. Do
not use the telephone to report a gas leak in the vicinity of the leak.
Do not connect your modem to a digital PBX (switchboard) system, because you
may damage the modem. Modems are designed to function with analog telephone
lines, such as residential lines. Do not connect your modem to an ISDN line. In
some areas, ISDN (digital) lines are being provided for residences and businesses.
These lines may damage the modem. Please note that this modem is fully compatible
with analog telephone lines that are connected to a Digital Exchange. Digital Exchanges are used in some areas to supply analog lines to homes and businesses.
4
Product Features
This 56K* PnP (Plug-N-Play)† External Call Waiting Modem allows your computer
to connect to an ISP supporting V.90 or K56Flex™ protocols (depending on your
model). This manual describes the hardware and software installation procedures for
your new 56K or external modem.
• Conforms to the ITU-T V.90 specification with auto-negotiation of V.90, V.34,
V.32bis, V.32, V.23, V.22bis, V.22, V.21, Bell 212A, and Bell 103 protocols.
• Supports Group 3: class 1 fax protocols.
• V.42bis and MNP 5 data compression. MNP2 - MNP4, V.42, and LAPM error
correction.
• Completely controller-based PCI modem for the widest range of supported
operating systems: DOS, Windows (3.1x, 95, 98, and NT), OS/2, UNIX, Linux
• Full-duplex
• Call Waiting
*The External 56K Call Waiting Modem is capable of 56K downloads. However, due to FCC rules which restrict the power output of
your ISP’s modems, current download speeds are limited to 53K bps. Depending on the conditions of your telephone lines, full 53K bps
connections may not be achieved. In these cases, you will achieve speeds up to 53K bps.
† “Plug-N-Play” installation is dependant upon your operating system and computer hardware. Some systems do not support Plug-NPlay.
Getting Started
This package contains:
• External 56K Call Waiting Modem
• User’s Manual
• Voice/Fax Data Communications Software
• serial cable
• telephone cable
• power adapter
• A Bonus Software CD
5
Before Y ou Begin
Using the T elephone Answering Machine Functions with Windows 95
In order for the voice functions of the modem to work properly under 32-bit Telephony API (TAPI) applications, you need to install the Unimodem V components
for Windows 95. This file needs to be copied and installed for earlier versions of
Windows 95. To find the Windows 95 version of your system, right-click the My
Computer icon on the windows desktop and chose Properties from the menu that
appears. A dialog box will appear displaying the version information for your installation of WIndows. Follow either 1 or 2 below.
1. If you have version 4.00.950 B
This is Windows 95 OEM Service Release 2, hereafter referred to as Windows
95B. You do not need to install the Unimodem V components as they are
already built into this version of windows. Proceed to “Installing the Modem.”
2. If you have version 4.00.950 or 4.00.950 A
The Unimodem V driver needs to be installed into Windows 95. Follow the
instructions below.
Step 1 Insert the modem’s CD into the CD-ROM drive. Double click on the ‘My
Computer’ icon, then again on the CD-ROM icon.
Step 2 In the window that appears, double-click on the Unimodem folder.
Step 2 From the new folder, find the icon for the UNIMODV.INF file and click
once to highlight it. Click the icon for the right mouse button. Choose
Install from the menu that appears. This will install the Unimodem drivers.
Step 3 Restart your computer. After Windows restarts with the drivers enabled,
you may proceed to “Installing the Modem.”
6
Installing the Modem
Installing the Interface Cables
The drawing below shows the back panel of the 56K External Call Waiting Modem
and the correct cable installation. The computer interface cable has both 9-pin and
25-pin serial port connectors for use on most computers See your computer owners
manual for the location and function of your serial (COM) ports.
Note: Connect only one connector (either 9 pin or 25 pin as appropriate) to your
computers serial (COM) port. Do not connect both.
Figure 1: Connecting the Cables
7
Modem Controls and Indicators
The front of the modem contains the power switch and modem indicator lights.
These are shown in the drawing below:
Figure 2: Modem Indicators and Contr ols
The power switch is a push-on/push-off type. This switch controls the ON and OFF
state of the modem. Please note that the external power adapter shown in fig. 1 also
needs to be correctly installed for power to be applied to the modem.
The LED (light emitting diode) indicators report modem status. They are:
CS (Clear to Send) On when CTS signal is active
RS (Request to Send) On when RTS signal is active
CD (Carrier Detect) On when remote carrier has been detected
OH (Off Hook) On when the modem is off hook
RD (Receive Data) On when the modem is receiving data
SD (Transmit Data) On when the modem is sending data
TR (Terminal Ready) On when DTR signal is active
MR (Modem Ready) On when power is applied to the modem
8
Device Driver Installation and Configuration
Configuring Windows 95
Step 1 Upon start-up, Windows 95 detects the modem and displays the New Hard-
ware Found dialog box. Select ‘Driver from disk provided by hardware
manufacturer’ then Click OK.
Step 2 Insert the modem’s installation CD-ROM. Change the drive letter that ap-
pears in the dialog box to the drive letter of your CD-ROM drive. Click
OK.
9
Step 3 After copying and installing the modem’s drivers, Windows will detect a
“Wave Device for Voice Modem”, displaying the dialog box below.
Step 4 With the modem’s installation CD-ROM still in the CD-ROM drive, click
OK.
10
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