ACTi V24, V21, V22, V23 User Manual

Encoder
Firmware User’s Manual
A1D-600-H1.02.30-AC
Models: V11, V21, V22, V23, V24
2015/05/06
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Encoder Firmware Users Manual H1.02.30
Table of Contents
Recommended PC Specifications 5
Preparation 6
Connect the Equipment ............................................................................. 6
Configure the IP Addresses ....................................................................... 6
Use the DHCP Server to Assign IP Addresses ........................................... 6
Use the Device Default IP Address ............................................................ 9
Manually Adjust the IP Address of the PC .................................................. 9
Manually Adjust the IP Addresses of Multiple Device: .............................. 10
Access the Device .................................................................................... 11
Live View 13
Login .......................................................................................................... 13
Live View ................................................................................................ ... 14
Video Channel Selection (for Multi-Channel models only) .................... 14
Dual Stream Capability ......................................................................... 14
Full Screen Mode .................................................................................. 15
Take Snapshot ...................................................................................... 15
Audio Recording ................................................................................... 15
Digital Input / Output Controls ............................................................... 15
PTZ Control Panel (for V2x Models only) ............................................... 17
How to Use Pan/Tilt .............................................................................. 18
How to Zoom the Device In or Out ........................................................ 18
How to Set the Home Position .............................................................. 18
Setup 19
Access the Setup Page ............................................................................ 19
Host ............................................................................................................ 20
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Host ...................................................................................................... 20
Serial Setting ......................................................................................... 22
Video Channel’s PTZ Address .............................................................. 23
Date & Time ............................................................................................... 24
Network ..................................................................................................... 26
IP Address Filtering ............................................................................... 26
Port Mapping ......................................................................................... 28
Multicast Setting .................................................................................... 29
HTTPS .................................................................................................. 31
IEEE 802.1X ......................................................................................... 32
SNMP Setting ....................................................................................... 34
RTP ....................................................................................................... 37
Network (ToS, UPnP, Bonjour, ONVIF) ................................................. 38
Type of Service ........................................................................................ 38
UPnPTM .................................................................................................... 38
Bonjour ................................................................................................ .... 39
ONVIF ...................................................................................................... 40
IP Settings ................................................................................................. 41
Connection Type ................................................................................... 41
DNS ...................................................................................................... 43
Video & Audio ........................................................................................... 44
Video ..................................................................................................... 44
Compression ............................................................................................ 46
Motion Detection ...................................................................................... 48
Image ....................................................................................................... 53
OSD/Privacy Mask ................................................................................... 54
On-Screen Display (OSD) ........................................................................ 54
Privacy Mask ........................................................................................... 55
On-Screen Graphics (OSG) ..................................................................... 57
Audio ..................................................................................................... 59
Event .......................................................................................................... 60
Event Server ......................................................................................... 60
FTP Server .............................................................................................. 61
SMTP Server ........................................................................................... 62
HTTP Server ............................................................................................ 63
Event Configuration .............................................................................. 64
Digital I/O Ports ........................................................................................ 64
Send URL commands .............................................................................. 71
Event List .............................................................................................. 72
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When is It Active? .................................................................................... 72
How is It Triggered? ................................................................................. 73
What Responses Will Occur? ................................................................... 74
Manual Event ........................................................................................ 76
Local Storage Management ..................................................................... 77
Status ................................................................................................ .... 78
Utilities .................................................................................................. 79
File Management .................................................................................. 84
How to Export Video? .............................................................................. 85
System ....................................................................................................... 86
User Account ......................................................................................... 86
System Info ........................................................................................... 87
Factory Default ...................................................................................... 88
Firmware Upload ................................................................................... 88
Save & Reboot ...................................................................................... 89
Logout ....................................................................................................... 90
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CPU
Core 2 Duo 2.13 GHz or above
Memory
2 GB or above
Operating System
Windows XP with SP2 or above.  Windows 2003  Windows Vista  Windows 2008  Windows 7  Windows 8
Browser for Accessing Firmware
Internet Explorer 8.0 or newer (full functionality)  Safari with QuickTime installed (partial functionality)  Other Browsers with Basic VLC Media Player
(partial functionality)
Video Resolution
1024x768 or higher
Recommended PC Specifications
In order to configure or test the devices, a PC with following basic specifications is needed:
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Preparation
Connect the Equipment
To be able to connect to the device firmware from your PC, both the device and the PC have to be connected to each other via Ethernet cable. At the same time, the device has to have its own power supply. In case of PoE devices, you can use a PoE Injector or a PoE Switch between the device and the PC. The devices that have the DC power connectors may be powered on by using a power adaptor.
The Ethernet port LED or Power LED of the device will indicate that the power supply for the device works normally.
Configure the IP Addresses
In order to be able to communicate with the device from your PC, both the device and the PC have to be within the same network segment. In most cases, it means that they both should have very similar IP addresses, where only the last number of the IP address is different from each other. There are 2 different approaches to IP Address management in Local Area Networks – by DHCP Server or Manually.
Use the DHCP Server to Assign IP Addresses
If you have connected the computer and the device into the network that has a DHCP server running, then you do not need to configure the IP addresses at all – both the device and the PC would request a unique IP address from DHCP server automatically. In such case, the device will immediately be ready for the access from the PC. The user, however, might not know the IP address of the device yet. It is necessary to know the IP address of the device in other to be able to access it by using a Web browser.
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The quickest way to discover the devices in the network is to use the simplest network search, built in the Windows system – just by pressing the Network icon, all the devices of the local area network will be discovered by Windows thanks to the UPnP function support of our devices.
In the example below, we successfully found D11 device that we had just connected to the network.
By clicking with the left mouse click on the device model, it is possible to automatically launch the default browser of the PC with the IP address of the target device filled in the address bar of the browser already.
If you work with our devices regularly, then there is even a better way to discover the devices in the network by using IP Utility. The IP Utility is a light software tool that can not only discover the devices, but also list lots of valuable information, such as IP and MAC addresses, serial numbers, firmware versions, etc, and allows quick configuration of multiple devices at the same time.
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The IP Utility can be downloaded for free from http://www.acti.com/IP_Utility
With just one click, you can launch the IP Utility and there will be an instant report as follows:
You can quickly notice the device model in the list. Click on the IP address to automatically launch the default browser of the PC with the IP address of the target device filled in the address bar of the browser already.
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1
2 3 4
Use the Device Default IP Address
If there is no DHCP server in the given network, the user may have to assign the IP addresses to both PC and device manually to make sure they are in the same network segment.
When the device is plugged into network and it does not detect any DHCP services, it will automatically assign itself a default IP:
192.168.0.100
Whereas the default port number would be 80. In order to access that device, the IP address of the PC has to be configured to match the network segment of the device.
Manually Adjust the IP Address of the PC
In the following example, based on Windows 7, we will configure the IP address to 192.168.0.99 and set Subnet Mask to 255.255.255.0 by using the steps below:
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Manually Adjust the IP Addresses of Multiple Device:
If there are more than 1 device to be used in the same local area network and there is no DHCP server to assign unique IP addresses to each of them, all of the devices would then have the initial IP address of 192.168.0.100, which is not a proper situation for network devices – all the IP addresses have to be different from each other. The easiest way to assign devices the IP addresses is by using IP Utility:
With the procedure shown above, all the devices will have unique IP addresses, starting from
192.168.0.101. In case there are 20 devices selected, the last one of the devices would have the IP 192.168.0.120.
Later, by pressing the Refresh button of the IP Utility, you will be able to see the list of devices with their new IP addresses.
Please note that it is also possible to change the IP addresses manually by using the Web browser. In such case, please plug in only one device at a time, and change its IP address by using the Web browser before plugging in the next one. This way, the Web browser will not be confused about two devices having the same IP address at the same time.
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Functionality
Internet Explorer
Other browsers
Live Video
Yes
Yes*
Live Video Area Resizable
Yes
No
PTZ Control
Yes
Yes
Capture the snapshot
Yes
Yes
Video overlay based configuration (Motion Detection regions, Privacy Mask regions)
Yes
No
All the other configurations
Yes
Yes
Browser
Required Plug-In
Safari
QuickTime (http://www.apple.com/quicktime/download/)
Any Other Browser
Basic VLC Media Player (http://www.videolan.org)
Access the Device
Now that the device and the PC are both having their unique IP addresses and are under the same network segment, it is possible to use the Web browser of the PC to access the device.
You can use any of the browsers to access the device, however, the full functionality is provided only for Microsoft Internet Explorer.
The browser functionality comparison:
* When using non-Internet Explorer browsers, free third-party software plug-ins must be installed
to the PC first to be able to get the live video feed from the device:
Disclaimer Notice: The device manufacturer does not guarantee the compatibility of its devices
with QuickTime and VLC – since they are third party softwares; the third party has the right to modify their utility any time which might affect the compatibility. In such cases, please use Internet Explorer browser instead.
When using Internet Explorer browser, the ActiveX control for video stream management will be downloaded from the device directly – the user just has to accept the use of such control when prompted so. No other third party utilities are required to be installed in such case.
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The following examples in this manual are based on Internet Explorer browser in order to cover all functions of the device.
Assuming that the devices IP address is 192.168.0.100, you can access it by opening the Web browser and typing the following address into Web browsers address bar:
http://192.168.0.100
Upon successful connection to the device, the user interface called Web Configurator would appear together with the login page. The HTTP port number was not added behind the IP address since the default HTTP port of the device is 80, which can be omitted from the address for convenience.
Before logging in, you need to know the factory default Account and Password of the device.
Account: Admin
Password: 123456
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Live View
This section describes how to configure the device. The administrator has unlimited access to all settings, while the normal user can only view the live video.
Login
Initially there exists only an administrators account in the device (Account: Admin, Password:
123456) you have to use that account to log in. You can later create normal user accounts with limited access rights, if necessary.
Feel free to choose your local language from the list of languages or keep it as English. After pressing Login, you will be able to access the user interface of Web Configurator.
Upon successful login, you will be able to see the Live View page. In case of Internet Explorer browser, you may be prompted to allow the installation of ActiveX control from the device. Click Install then. The live video will appear shortly after that.
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Live View
The live view appears automatically. While on the Live View page, the Live View icon appears as being pressed:
If you leave the Live View page, you can later return by pressing that button.
The buttons shown on the Live View page vary depending on the functions supported by the device.
Video Channel Selection (for Multi-Channel models only)
For encoder models with more than one (1) channel video, you can select the channel to display on the Live View page by selecting the channel number from the channel list.
- Select the channel number
Dual Stream Capability
The devices have the dual stream capability – the Stream 1 is usually the high resolution stream with the purpose of being recorded by NVR while Stream 2 has lighter video configuration for NVR live view purposes, to reduce the computing power of the NVR PC. Both streams can be configured under Web Configurators Setup page. To see how each of the stream looks like, there are quick buttons on the Live View page:
- Show the Stream 1 video
- Show the Stream 2 video
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Full Screen Mode
You can also digitally re-scale the video to fully match the size of your display with just one click:
- Full screen Mode
You may use ESC key from the keyboard to exit the full screen mode.
Take Snapshot
To capture the snapshots of the current live view, click the snapshot button. The snapshots are saved in Pictures folder.
- Take a Snapshot
Audio Recording
Devices with audio out function have the audio controls on Live View page.
- Speak to Device
To speak to the device, click the button. If the device is connected to a network video recorder, the audio will be recorded with the video stream. If an audio out device, such as a
speaker, is connected to the encoder, the audio will be heard through the speaker.
Digital Input / Output Controls
The digital output controls appear on the Live View page of the devices with digital input/output function. The controls allow users to manually trigger a DO device.
- Select DO Port
Each DO ports are controlled separately. For devices with more than one DO ports, select the DO
port and click to set the output power level to high or to set the output power level to low. Consequently, setting the port to a high power level “activates” the DO device and setting the
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port to a low power level “deactivates” the DO device. For example, if an alarm is set as DO1 and
is pressed, the alarm will continuously sound until is pressed to deactivate the device.
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PTZ Control Panel (for V2x Models only)
The PTZ Control Panel is used only on connected cameras with PTZ capabilities. The PTZ button
is displayed on the Live View screen only when the channel serial port is enabled on the
Host menu (see Serial Setting on page 22). Click the PTZ button on the Live View screen to display the PTZ Control Panel. On the PTZ Control Panel, users can do any the following:
Set the home position View the PTZ Vendor/Protocol (this configuration can be set in Serial Setting on page
22.
Pan the device Zoom the device in or out as well as adjust
the zoom speed and step size
Set the focus to auto refocus or manual Set Preset points
NOTE: The PTZ Control Panel may differ depending on device model.
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Pan/tilt controls
How to Use Pan/Tilt
Click the pan/tilt controls to pan/tilt the PTZ device.
Other pan/tilt features include:
Auto pan/tilt speed: When “Enabled”, the device automatically sets the pan/tilt speed
according to the zoom ratio and the selected pan/tilt speed while retaining the clarity and quality of image even as the device is panning or tilting. When “Disabled”, the pan/tilt speed follows the value selected on the Pan/Tilt Speed field.
Pan/Tilt Speed: Select the desired pan/tilt speed. The bigger the number, the faster the
speed is. TIP: While the PTZ Control Panel is open, instead of using the pan/tilt controls, move the mouse cursor over the Live View, the mouse cursor will turn into zoom in/out or directional icons (e.g. / / / / etc.). Click or drag the mouse to zoom in/out or pan/tilt the device view.
How to Zoom the Device In or Out
To zoom continuously, do the following:
1. On Zoom Control, select the Speed, wherein the bigger the number, the faster is the zooming speed.
2. Click and hold the left mouse button on zoom in or zoom out . When the mouse button is released, zooming stops.
How to Set the Home Position
1. Pan, tilt, and zoom on the area that you want to set as the home position.
2. Click the Apply button on the Save current position as home position.
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Setup
The following chapters guide you through the Setup functions of the device.
Access the Setup Page
To configure any of the device settings, go to the Setup menu by pressing the following button on Live View page:
- Go to Setup
The left side of the Setup page contains the list of Setup items.
NOTE: The exact content of the menu list varies for each
device, depending on the actual capabilities of each device. This manual, however, is designed to explain all the possible functions.
Several items in the Setup page are divided into groups, such as Network, IP Settings, etc. You can expand the groups to see the sub-items by pressing the [+] button.
The following chapters of this manual explain each Setup item separately. The chapters are listed in the same order as the list of Setup menu items.
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Host
The Host menu allows is divided into three (3) sections:
Host, Serial Setting, and Video Channel’s PTZ Address.
Host
The Host section allows the user to define the name of the device, preferred user interface language and set the name of a video channel.
Host Name: It is used to identify the device by a DHCP server. In some networks with very strict security policy, it is required that all the network devices should have their host name, and when the devices attempt to access the network by requesting an IP address from a DHCP server, the DHCP server would check if the host name is among the allowed devices. On this page, it is possible to edit the Host Name. To actually include the Host Name in DHCP discovery packet sent from a device, please go to IP Settings and make sure the device is in Dynamic IP
Address mode and Use host name” is checked.
Language: This item allows users to select the user interface language, same function as that of the Language item on the Login page of the Web Configurator.
Camera Name: This item is used to identify the camera in a Video Management System (VMS)
or by Software Tools. Usually, upon installation of the camera, the actual installation location is used as an easy-to-remember camera name, such as Front Gate or Elevator 1. In many cases the VMS is able to modify the camera name directly via its own user interface without needing to access Web Configurator. For multi-channel encoders, click the Edit button to configure the name of the cameras connected to the encoder.
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4-Channel Encoder Example
After changing any of the items above, click Apply to save the changes. The Reset button undoes the changes that had just been made but not applied yet.
GPS Position: This section allows users to manually set the GPS position of each camera connected to the encoder to find its location on the map when using a Video Management System (VMS). Click the Edit button to configure the GPS position.
4-Channel Encoder Example
Check the Enabled box to enable the GPS feature per camera. Find the camera location on google maps, for example, installed in the airport.
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Copy the first GPS coordinates from the URL bar and paste it on Degree of Latitude. Copy the second part of the GPS coordinates to Degree of Longitude. Press Apply to save the changes.
After changing any of the items above, click Apply to save the changes. The Reset button undoes the changes that had just been made but not applied yet.
Serial Setting
The Serial Setting section allows the user to set the serial port configurations of the encoder to synchronize it with the serial port configurations of the PT device. For multi-channel encoders, since all video channels will share one serial port, the serial port configurations on all the connected devices must have the same serial port configurations.
Serial Port Control: Select the serial port control that matches with the serial port configured on the PT device. This function is equivalent to the DIP switch of the PT device.
Seral Port Baud Rate: Select the serial port baud rate that matches with the baud rate set on the PT device.
PTZ Vendor/Protocol: ACTi devices and video management systems fully support the URL Command, a high level PT command set. However, in case the devices will be used with devices from third party vendors that only support Serial Hex Command (low level PT command set), users must select the PTZ Vendor/Protocol to use. Otherwise, leave the default settings.
After changing any of the items above, click Apply to save the changes. The Reset button undoes the changes that had just been made but not applied yet.
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Video Channel’s PTZ Address
The Video Channel’s PTZ Address section allows the user to enable the serial port and assign the PTZ address of a video channel. For multi-channel encoders, all video channels share one (1) serial port therefore the address for each channel must be defined on this section.
1-Channel Encoder Example
4-Channel Encoder Example
After changing any of the items above, click Apply to save the changes. The Reset button undoes the changes that had just been made but not applied yet.
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Date & Time
Each video frame contains a time stamp. The accuracy of the time stamp is very important for incident investigators. Therefore the clock of the device has to be adjusted to most accurate time possible.
The Date & Time menu provides the options for adjusting
the date and time of the device.
There are two ways to adjust the date and time – automatically by getting date and time regularly from any of the NTP servers worldwide, or manually by selecting proper time zone, date and time. The automatic way can be used only if the device has an access to NTP servers. If you are using an isolated Local Area Network without Internet access, you can only use Manual date and time adjustment mode.
When choosing SNTP/NTP Server for automatic date and time updating, you can key in the IP address of the NTP server and the time interval for automatic time synchronization. If you want to key in the domain name of NTP server instead, please make sure the DNS server IP address has been set under IP Settings; otherwise the device will not be able to resolve the domain name of the NTP server.
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If all the devices are getting the date and time from the same NTP Server, you can be most sure that the video clips from different devices can be well synchronized later for comparison purposes.
To choose the most suitable NTP Server to synchronize date and time with, please refer to the worldwide pool of NTP Servers: http://www.pool.ntp.org/en/
When choosing Set Manually mode, you can adjust the date and time by the select boxes. Choose the appropriate Time Zone from the select box, too. If your location is not listed there, then pick any of the listed zones which GMT is identical with your location.
For the countries with daylight saving policy, there is Day Light Saving function with two different types:
Type 1: Defines the starting or ending time of daylight saving period by the number of
the week in the month (First, Second, Third or Last week).
Type 2: Defines the starting or ending time of daylight saving period by the exact date in
the month (1-31).
Whether to choose Type 1 or Type 2, please refer to the daylight saving policy of given country.
After changing any of the items above, click Apply to save the changes. The Reset button undoes the changes that had just been made but not applied yet.
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Network
The Network menu provides the list of network related functions and services. The [+] mark before Network indicates that the list can be expanded by clicking on it. Once expanded, the list can later be collapsed again by clicking on the [-] mark.
IP Address Filtering
Use the IP Address Filtering submenu to define which
devices (using the IP addresses) are allowed to connect to this device, and which devices are forbidden to connect to this device.
Check the box Enabled to activate the IP address filtering function and click Apply.
Below you can select either Allowed or Blocked list to add items there and Enable them with the checkbox behind each row.
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Allowed mode will refuse access to all IP addresses except the ones listed below. Blocked mode will accept all incoming access except the IP addresses listed below.
Using Netmask (Subnet Mask) allows you to set filtering for a whole range of IP address at once, without the need to enter all of them individually. If you are not sure about the function of Netmask, then you should use 255.255.255.255, and it will affect only a single IP address per line of entry, or use 255.255.255.0 to use the same setting for all IP addresses starting with the same three numbers. .
After changing any of the items above, click Apply to save the changes. The Reset button undoes the changes that had just been made but not applied yet.
Warning! Do not accidentally block your own IP address that you are connecting from; otherwise
you will not be able to access the device any more to undo the changes. If this happens by mistake, you can do the hardware reset – it will clear all the filtering rules.
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Parameters
Description
HTTP port
Select the port assigned for HTTP protocol access.
HTTPS Port
Select the port assigned for HTTPS protocol access.
Search Server Port1
Select the first port used by server search applications to detect this IP device (e.g. IP Utility).
Search Server Port2
Select the second port used by server search applications to detect this IP device (e.g. IP Utility).
Control Server Port
Select the port used to support video control function by application programs (e.g. NVR).
Streaming Server Port
Select the port used by this IP device for Video Streaming (TCP).
RTSP Server Port
Select the port assigned for RTSP protocol access.
Port Mapping
The Port Mapping submenu provides the list of services
and protocols that require their own port number for communication. By default, the device already has all the ports defined. On this page, the user can modify the port numbers in case there is a specific need for that. Most often, the HTTP port is changed to something other than 80 in order to match with easy-to-remember port forwarding rules of the router that acts as a bridge between local area network and Internet.
NOTE: Some items appear only if the device model supports the function.
After changing any of the items above, click Apply to save the changes. The Reset button undoes the changes that had just been made but not applied yet. New port settings will only take effect after clicking System > Save & Reboot.
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