ACTi SHM-100 User Manual

System Health Management
User Manual

V1.0.9

2019/8/16

www.acti.com

System Health Management Server User Manual

Table of Contents

System Requirements .................................................... 2

Supported ACTi Device Version ..................................... 2

Setting ............................................................................ 3

A. Set SHM Service Admin Tool ....................................................... 3

B. SHM Server ................................................................................. 5

I. Add SHM Server ................................................................... 5

II. Add New Device ................................................................... 5

III. Adding a view to Windows operating system ....................... 8

C. Location ...................................................................................... 9

D. Device Option ........................................................................... 12

I. Service Status ..................................................................... 12

II. Modify Device .................................................................... 13

E. User Management .................................................................... 16

F. Task Schedule ........................................................................... 17

G. User Info ................................................................................... 18

H. Event Rule ................................................................................. 18

I. Reports ..................................................................................... 21

J. Email Sender Info...................................................................... 22

Overview ........................................................................................... 23

A. Summary .................................................................................. 23

C. Device Condition ...................................................................... 24

D. Event List .................................................................................. 25

E. Event Management .................................................................. 26

F. eMap/ Google Map .................................................................. 28

G. Dashboard ................................................................................ 29

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System Health Management Server User Manual

NVR

Enterprise V3.0.14

Corporate V3.0.15

CMS

V2.0.11

ECD

ECD-1000 V1.04.15-AC

ECD-200 V.03.02-AC

Preface

Trademark

All product names mentioned in this documentation are registered trademarks of their

respective companies.

Liability

Every reasonable care has been taken during the writing of this manual. Please contact

your local supplier if you find any inaccuracies or omissions. We cannot be held

responsible for any typographical or technical errors and reserve the right to make

changes to the product and manuals without prior notice.

System Requirements

When using the System Health Management (SHM) on other computers, take note of

the following minimum system requirements:

 CPU Recommendation: Intel Core i5-6500TE, 8GB RAM
 Operating System: 32/64 bit Windows 7 Embedded, Windows 8, Windows 10
 Network: Ethernet1000 Base-T recommended
 Storage: SSD 128 GB

Supported ACTi Device Version

Take note of the following supported versions as below:

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System Health Management Server User Manual

Setting

A. Set SHM Service Admin Tool

“SHM Service Admin Tool” will be launched automatically when SHM install has

been done.

I. Setting page

Web Address: the IP address of the SHM server, set at default (localhost)

Web Port: the port of the website, set at default (80)

SignalR Port: the port of the SignalR server, set at default (80)

The default setup will be automatically done when installation complete. If

there are any changes needed, save the changes by clicking “Submit”.

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System Health Management Server User Manual

II. Service Page

The page is for SHM Service status checking or service restarting if needed.

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System Health Management Server User Manual

A

B

C

D

A

B. SHM Server

I. Add SHM Server

(A). Click “SHM Server”
(B). Click “Add New Server”. Basically, you can select the server from

“Server Details” (C).

(D). After adding a new server, the server name will appear on the list.

II. Add New Device

(A). Choose the server which you want to edit for the IP devices from the

“Server Name” list.

(B). You can either select “Add New Device” or “Smart Search” (C) to add a

new device.

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System Health Management Server User Manual

You can also synchronize device’s information by pressing "Sync Info" (C), the version
info will be shown.

If you choose “Add New Device”, you have to enter all the information of the IP
device. We add two new fields in this version indicating (1) installation date and (2)
warranty expiration date display, for future management.

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System Health Management Server User Manual

A

If you choose “Smart Search”, the system will automatically show all the IP devices on
the current domain. You can select the target device based on the IP address and
customized its name.

After the above actions, click “Confirm”.

You can directly manage the IP device which was already added. Click the device and
the detail information will show up (as shown on [A] above). The data in the column
can be modified if you have that access permission.

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System Health Management Server User Manual

If the selected Device Type is an ACTi product, press "Get" (A) to automatically
retrieve the warranty expiration date. Click “Test Setting” (A) to check if the device is
under monitoring or not.

III. Adding a view to Windows operating system

To detect the status of Windows operating system, please install SHM_Windows

Service on the target computer, click SHM_Windows Config on the desktop and

fill in the IP address of the installed SHM system. If the SHM system and the

server are using the same host, please enter "localhost". "(A) and click "Save" (B),

the setting successful notification (C) will pop up.

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System Health Management Server User Manual

Go back to the same step with II. Add New Device, after clicking "Add Device"
(A), select "Windows OS" (B) as the device type , then fill in the information
to save the settings.

C. Location

Before using the System Health Management Server, configure the Location function

first. The system is set up according to the “Location”, so the device can be separately

classified and managed.

Click “Location” and then “Add Location”.

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