ACTi GNR-3000 User Manual V3.0.09
GNR-3000
System Administrator’s Manual
2014/10/23
For Version 3.0.09
www.acti.com
GNR-3000 System Administrator’s Manual
About This Manual
Target Audience
This manual is intended for System Administrators who are responsible for installing and
setting up ACTi NVR 3.0 surveillance system. The reader is expected to know the
fundamentals of IP surveillance system integration and to own the administrative privileges to
achieve all the tasks.
You may also check http://www.acti.com/downloadcenter for updates or release information
about this software and document.
Content Overview
This manual provides information needed for planning the installation, installing, setting up the
system and configuring the video streaming devices. Its main content consists of the following
three sections:
Getting Started provides the preparatory knowledge you should study before starting
installation, such as system requirements, license registration and backup/restore
procedures.
Log in to the System explains how to log in to the system right after a successful
installation.
System Setup gives instructions on the tasks such as adding devices to the system,
configuring the device settings, scheduling the recordings, managing events, managing
storage, managing groups/users and setting up Live View. For each major task, you will be
given a brief introduction of operation principles, step-by-step instructions, and a simple
method to check if you have done it correctly.
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Tool
Installation Documentation
Plug-in for Lenel OnGuard
Plug-in for Lenel OnGuard Installation Guide
Related Documentation
Since this manual focuses on how to accomplish the tasks for system installation and
configurations, there is very limited information about operation-wise directions for End Users
who will be operating NVR server system. To obtain the instructions on use of NVR
applications such as monitoring and playback, please download the latest User’s Manual from
ACTi Download Center http://www.acti.com/downloadcenter
Technical Support
If you have any questions during system installation, please feel free to contact our engineers
via our Customer Help Desk platform http://www.acti.com/CHD.
System Integration
NVR 3.0 is supported by other products via integration tools. Please follow the instructions in
the installation guide to complete the installation and system configuration.
You can find both the tool and its installation documentation on
http://www.acti.com/downloadcenter
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Important Notice
Tip
The content within this box is a tip. A tip gives you an alternative method to easily or quickly
achieve an objective, usually for specific conditions.
The content within this box is an important notice. This notice is important for you to get
certain functions to work properly, or to prevent from certain potential problems that may
damage your system. Make sure you read this notice and follow the instructions.
Note
The content within this box is a note. A note is some necessary information you need to know
about the action you are currently taking, like what will happen after you follow or don’t follow
certain procedure.
Conventions Used in This Manual
The following are typographic conventions used in this manual:
Bold: Bold typeface is used for a keyword, major functions of NVR, or a title of a
section/column.
Italic: Italic typeface is used for a filename or location path.
Underlined: Underlined typeface is used for a document name or hyperlink.
“Bold”: Bold interface enclosed in double quotation marks indicates the name of a button, a
menu or a choice item.
Some notices are placed within the following boxes; each type of the box indicates different
purposes or levels of importance for system:
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GNR-3000 System Administrator’s Manual
Legal Notice
Disclaimer
The information contained in this document is intended for general information purposes.
ACTi Corporation shall not be liable for errors contained herein or for incidental or
consequential damages arising from the furnishing, performance, or use of this manual.
The information contained herein is subject to change without notice.
The English version of this document is the official one for all purposes. All the translated
versions are provided as a convenience. Any discrepancies or differences created in the
translations of any other languages are not legally binding.
Copyright
Copyright © 2003-2014 ACTi Corporation All Rights Reserved.
Trademarks
ACTi Connecting Vision and its logo are registered trademarks of ACTi
Corporation.
Microsoft® and Windows® are registered trademarks of Microsoft Corporation.
All other product or company names mentioned in this document may be trademarks or
registered trademarks of their respective owners.
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Regulatory Compliance Information
Federal Communications Commission Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications to the equipment that are not expressly approved by the
responsible party for compliance could void the user’s authority to operate the equipment.
European Community Compliance Statement
This product has been tested and found to comply with the limits for
Class B Information Technology Equipment according to European
Standard EN 55022 and EN 55024. In a domestic environment, this
product may cause radio interference in which cause the user be require
to take adequate measures.
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Table of Contents
1 About This Manual 2
Target Audience ..................................................................................... 2
Content Overview .................................................................................. 2
Related Documentation ......................................................................... 3
Technical Support ................................................................................... 3
System Integration ................................................................................. 3
Conventions Used in This Manual .......................................................... 4
2 Legal Notice 5
Disclaimer ............................................................................................... 5
Copyright ............................................................................................... 5
Trademarks ............................................................................................. 5
Regulatory Compliance Information ...................................................... 6
3 Table of Contents 7
4 Overview 13
Product Overview ................................................................................. 13
Server / Client Architecture .................................................................. 14
Client PC System Requirements ............................................................ 15
5 Getting Started 17
What’s in the Box ................................................................................. 17
At a Glance ........................................................................................... 18
Hard Disk Installation ........................................................................... 19
Step 1: Remove the Tray .............................................................. 19
Step 2: Mount the Disk ................................................................. 20
Step 3: Install the Tray .................................................................. 20
Connect the Devices ............................................................................. 21
Start the Unit ....................................................................................... 22
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Definitions of LED Indicators ............................................................... 23
Turn Off the Unit .................................................................................. 23
Enter Windows ..................................................................................... 24
Adjust Screen Resolution ..................................................................... 25
Get the Hard Disks Ready for Recording .............................................. 26
Windows Volume Configuration ................................................... 27
Windows Volume Types Comparison .......................................... 28
Start Creating Disk Volumes ........................................................ 29
Observe Disk Status .............................................................................. 32
Live View Screen .......................................................................... 32
Disk Management ........................................................................ 33
Trouble-shoot the Disk Drives 34
Reactivate the Disk ...................................................................... 35
Check the Physical Connection .................................................... 35
Reactivate the Volume ................................................................. 36
Volume Resynchronization ........................................................... 36
Repair the Mirrored Volume ......................................................... 36
Replace the Disk .......................................................................... 37
Configure the IP Address ..................................................................... 38
Find the IP Address of GNR ......................................................... 38
Assign a Static IP Address to GNR .............................................. 39
License and Activation ......................................................................... 41
Online Activation .......................................................................... 42
Offline Activation .......................................................................... 42
Step-by-step Activation Process .................................................. 43
Online Activation SOP 43
Offline Activation SOP 44
Verify Your License ....................................................................... 45
6 Log In to the System 46
Access the NVR Server via NVR3 Workstation ...................................... 46
Local Workstation Client Login ..................................................... 47
A. Enter Account & Password 47
B. Choose the Initial Page 47
C. Language 47
D. Remember Login Information and Auto Login 47
E. Retrieve the User Password 48
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Remote Workstation Client Login ................................................. 48
A. Server IP & Server Port 48
B. Enter Account & Password 48
C. Choose the Initial Page 48
D. Language 49
E. Remember Login Information and Auto Login 49
F. Retrieve the User Password 49
G. Server Name/Server Sites List 49
Access the NVR Server via Internet Explorer ........................................ 51
Accept ActiveX Controls Installation Requests 51
Log in Failure Troubleshooting ..................................................... 51
Condition 1: Why can’t I access NVR server via web browser? 52
Condition 2: Why can’t I install Active X controls after logging in? 53
Login ............................................................................................ 55
A. Enter Account & Password 55
B. Change UI language 55
C. Remember Account/Password 55
D. Retrieve the User Password 55
7 Set up the System 56
Setup Wizard ........................................................................................ 56
System Settings ........................................................................... 57
Storage ........................................................................................ 57
NVR Main Screen .................................................................................. 59
Live View ...................................................................................... 59
Playback....................................................................................... 59
Setup............................................................................................ 59
Add Devices .......................................................................................... 60
Search Devices Within Local Area Network ................................. 61
Search Devices Within Local Area Network with ONVIF .............. 62
Add Devices on WAN or Other Local Area Networks ................... 63
Basic Settings Attributes 64
Device Status ............................................................................... 66
Status Icon Description 66
Add Non-ACTi Cameras .............................................................. 67
Manage Multiple Devices ..................................................................... 69
Modify Basic Connection Settings ................................................ 69
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Delete Devices ............................................................................. 69
Copy Settings Across Devices ..................................................... 70
Add Video Streams from a Multi-channel Device ......................... 71
Configure Device Settings .................................................................... 72
Configure Video Format ............................................................... 72
Video Settings Attributes 72
Save Storage by Setting Event Recording Frame Rate ................ 73
Schedule Recording 73
Event Recording 73
Event Recording with Frame Rate Adjustment 74
How to Make Use of Event Recording with Frame Rate Adjustment 74
Fine-tune the Image ..................................................................... 75
Video Adjustment Attributes 76
Configure Motion Settings ............................................................ 78
Adjustment Attributes 79
Configure Storage Card Settings ................................................. 80
Configure PTZ Device .................................................................. 81
Adjustment Attributes 82
How to Do Live PTZ Operation 83
Set PTZ Preset Points .................................................................. 85
Set PTZ Preset Tour ..................................................................... 86
Configure Fisheye Cameras ......................................................... 87
Schedule Recordings ............................................................................ 91
Configure the Recording File Properties ...................................... 91
Set the Schedule .......................................................................... 93
Use Time Setting Quick Buttons to Set the Time in One Click 94
Lock Specific Days 95
Copy an Existing Schedule to Others ........................................... 96
View the Entire Recording Schedule ............................................ 97
Event Management .............................................................................. 98
How Does NVR Handle Events .................................................... 98
How to Edit an Event Rule ........................................................... 99
Manage the Event Rules ................................ ............................ 102
Delete the Event Rules 103
How to Setup SMTP Settings for Event Rules ........................... 103
How to Setup FTP Settings for Event Rules ............................... 104
System Log ......................................................................................... 106
Define Search Time ................................................................... 106
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Choose Log Type ....................................................................... 107
Read the Log ............................................................................. 107
Export the Log ........................................................................... 108
Storage Management ........................................................................ 109
Change Recordings Folder Name .............................................. 109
Set System Log Lifecycle ........................................................... 109
Set Hard Drives for the Recorded Files Deletion Rule ............... 109
Manage User Groups/ Users ............................................................... 111
Overview ................................................................ .................... 111
User Groups ............................................................................... 112
Add Users ................................ ................................ .................. 114
Domain Users Management ...................................................... 116
Customize Views ................................................................................ 117
Step 1: Create a New View ........................................................ 118
Step 2: Enter Edit Mode ............................................................. 118
Step 3: Select a Layout .............................................................. 118
Step 4: Add Video Source .......................................................... 119
Step 5: Add a Map ..................................................................... 119
Step 6: Add Devices to the Map ................................................. 121
Step 7: Adjust the Channel Size & Layout .................................. 122
Step 8: Save the View ................................................................ 122
Step 9: Set Default View ............................................................. 122
Step 10: Set Default Hotspot Channel (Optional) ....................... 123
Step 11: Set Fisheye Camera Mode .......................................... 123
Manage the Views ...................................................................... 124
Set View Link ............................................................................. 125
Set View Patrol ........................................................................... 125
Tips to Enhance Live View Performance .................................... 127
Customize System Language .............................................................. 129
System Languages List .............................................................. 129
Display Configurations ....................................................................... 132
Video & Snapshot Export Configurations .......................................... 133
Joystick ............................................................................................... 134
Joystick Configurations .............................................................. 134
NVR System Upgrade ......................................................................... 135
Install the Software..................................................................... 135
Workstation Installation and Upgrade .............................................. 139
Install or Upgrade the Software .................................................. 139
Back Up System Data.......................................................................... 141
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Step 1: Back up System Settings ............................................... 141
Step 2: Back up Recording Files Folder (Optional) .................... 142
Step 3: Back up Recording Files Index Folder (Optional) ........... 142
Step 4: System Log (Optional) ................................................... 142
Restore System Data .......................................................................... 143
Advanced Administrative Tasks .......................................................... 144
NVR Server Status ..................................................................... 144
Change Server Port ................................................................... 144
Change Authentication Method .................................................. 145
Switch to Redundancy Server ............................................................. 146
License Registration................................................................... 146
Set up Redundancy Server ........................................................ 149
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Microsoft ® Windows Embedded
Standard 7 Professional
NVR 3.0
Server
NVR 3.0
Workstation
Overview
Product Overview
GNR-3000 is a compact and reliable multi-channel standalone NVR. It contains a pre-installed
Windows operating system, and ACTi NVR 3.0 video management software along with client
software.
This unit is composed of:
Computer
A PC, with Microsoft ® Windows Embedded Standard 7 Professional operating system
pre-installed.
NVR 3.0 Server System
A video management software that allows this PC to become a server, where the system
administrator performs the administrative tasks and NVR server services (event handling,
schedule recording, media streaming, etc) take place.
NVR 3.0 Client Application
The dedicated client application of NVR3 system - NVR3 Workstation, allowing the user to
directly access NVR3 interface. A remote client can also access this system via network.
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Server / Client Architecture
NVR 3.0 is a typical web-based server/client system. In a video surveillance system
architecture, the Server serves as a video management service provider, aimed to run 24/7
offering non-stop services for clients. A Client makes requests of monitoring video streams or
playback recordings to Server, which can reside on the same computer with server program
(as from local) or on another computer (as from remote). Server starts automatically as soon
as the Server computer (where it is installed) boots up, and operates in the background
without requiring login by administrator. It would provide services over the TCP/IP network to
multiple Clients upon request through HTTP Protocol.
There are two types of Clients in NVR 3.0 system: Web Client and Workstation Client. A
user, connecting from whether web browser or workstation, will enjoy the same user interface
and NVR functions.
Web Client: the web version of interface to access NVR server without need of installing any
client program to become a client. Logging in the NVR server is as simple as visiting a
website through IE browser.
Workstation Client: the client application making accessing NVR server free from the use
of browser .The workstation includes a set of programs that provide interface between users
and the NVR server.
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PC Spec
Remote Client
PC
Number of Live Channels (*2)
1-16
17-64
CPU
Processor
Minimum
Intel Core 2 Quad 2.4GHz
Intel i5 2.4 GHz
Recommended
Intel i5 2.4 GHz
Intel Core i7-920 2.67 GHz
RAM
4GB (*3)
Network
Ethernet (1000 Base-T recommended)
Operating System (*4)
Windows 8, Windows 7,
Windows Server 2012, Windows Server 2008
Display Resolution
Minimum: 1024 X 768
Browser
Internet Explorer 8, 9, 10 and 11
Client PC System Requirements
The minimum CPU Processor spec will provide acceptable performance for systems that
use mostly MPEG4 streams.
*1 These specifications are based on following camera settings:
Single stream mode 1280x1024, 3Mbps, 18fps, MPEG-4
Dual stream mode1280x1024, 3Mbps, 18fps, H.264 (recording);
640x480, Quality: 100, 18fps, MJPEG (live view).
*2 Live view for multiple channels requires good hardware for smooth performance. For more
channels or heavy use of high resolution streaming, it is good to adopt computers with
more advanced specifications than the requirements we suggest.
*3 Please use 64-bit system if your computer has more than 4GB RAM. Windows operating
system has limits on memory and address space regardless of the real or virtual memory
available on a particular computer. Take Windows 7 Professional for example, the maximum
physical memory for a 32-bit(X86) system can address is 3.5 GB even though 16 GB of
RAM has been installed on this computer. Therefore, if you consider increasing the
computer’s multi-tasking capability by adding more RAM, you will need a 64-bit version of
Windows to take advantage of it all.
Please visit the link below for more memory limitations on various Windows platforms.
http://msdn.microsoft.com/en-us/library/aa366778%28VS.85%29.aspx#physical_memory_l
imits_windows_7
Besides the limitation mentioned above, you may find the usable memory of your computer
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displayed here: Computer Properties is still less than actual installed memory.
This is a common symptoms of all Windows platforms, please find explanations and
solutions in this Windows official support document
http://support.microsoft.com/kb/978610/en-us and
http://windows.microsoft.com/en-us/windows7/taking-the-mystery-out-of-64-bit-windows
*4 Please make sure your operating system is fully patched with the latest service packs.
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1
GNR-3000 x 1
Quick Installation Guide x 1 Accessories Warranty Card x 1
Power Chord x 1 Removable Hard Disk Bays x 5
(Adapter type varies by region) (Stored inside the unit)
2 3 4 5 6
Getting Started
What’s in the Box
This product package includes the following items:
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At a Glance
HDD Activity Indicator
HDD Bay Status
Indicator
GNR-3000 System Administrator’s Manual
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Hard Disk Installation
For video recordings, you should install at least ONE certified 3.5-inch SATA hard disk. Be
sure to use the hard disk models ACTi tested to be compatible with GNR-3000, and it’s
strongly recommended that you use hard disks of the same model and capacity. You may find
the certified models via http://www.acti.com/hddselector.
The actual necessary space depends on number of devices, recording and event rules settings.
To get an approximate value, you may use the software tool Bandwidth & Storage Calculator
- http://www.acti.com/storagecalculator.
You can install up to four disks into Storage Disk Bays. During the installation, please avoid
removing the System Disk Bay.
Repeat Step 1~3 to finish installing all the storage disks. During the installation, please avoid
removing the System Disk Bay.
Step 1: Remove the Tray
Slide the Lock Tab up, the Hinge Tab will pop out by itself.
Pull the Hinge Tab to 90 degrees from the front, and then pull out the tray.
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Step 2: Mount the Disk
Mount the disk by locking it with supplied disk screws to the bottom of the tray.
Step 3: Install the Tray
Press on Lock Tab, push the tray into the bay until it stops.
Press on the Hinge Tab until it clicks into place.
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5
1
2
3
4
6
Tip
GNR-3000 supports iSCSI NAS. For detailed information on how to use iSCSI NAS with
GNR-3000, please refer to our article on Using iSCSI NAS with NVR.
Connect the Devices
Follow the procedures to connect the devices. These devices are supposed to get connected
in the sequence shown below.
1. Connect the VGA monitor using the VGA cable supplied by the monitor manufacturer.
2. Connect the USB devices (e.g. the mouse, the keyboard or the joystick) and the audio
devices (e.g. the microphone and the speaker) to the audio output and audio input.
3. Connect the eSATA storage device (optional).
4. Attach the network cable to one of the LAN ports.
5. Plug the power adapter into GNR and electricity outlet.
6. Connect GNR with another network segment (e.g. remote client connection, SMTP
service) via the other LAN port (optional).
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Start the Unit
1. On the rear panel, press down the Power Switch to the side with “ I ” mark.
2. On the front panel, press down Power Button, the Power Status LED Indicator will light
up and turn solid blue.
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Indicator
LED Status
Description
Power Status
Solid
The unit power is on.
HDD Bay Status
Solid
The hard disk is installed and detected in this bay.
HDD Activity
Flashing
There is read or write activity.
Definitions of LED Indicators
Turn Off the Unit
The unit can be turned off by the methods described below, and the Power Status LED
Indicator will go off right after the device is turned off.
1. Shut down the system from Windows Start
.
2. Press down Power Button to turn the
device off.
To completely cut off the power supply of this unit,
press down the Power Switch to the side with
“ O ” mark.
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Enter Windows
After the unit starts, key in “123456” to log in as Administrator to Windows Embedded 7
system.
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Adjust Screen Resolution
The native (maximum) resolution of GNR’s built-in graphic card is 1920x1200. By default, GNR
will display a lower resolution which best suits a standard 4:3 screen monitor, at which you get
to see larger icons and text but the edges are not so sharp. For a wide screen or higher
resolution, please modify the settings below:
1. On Windows Desktop, right-click on the screen and then select Screen Resolution.
Change Multiple displays setting to “Show desktop only on 2” and then apply this
setting.
2. On Screen Resolution window, you may now select a desired resolution size from
Resolution dropdown list.
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Get the Hard Disks Ready for Recording
GNR supports flexible storage system of up to four hard disks. Thanks to the built-in software
RAID (Redundant Array of Independent Disks) provided by Windows Embedded 7 operating
system, the installed hard disks can be configured to one or more arrays for the following
benefits:
The hard disks can appear as a one single volume of large storage size.
User gets to define how the data is stored regarding data protection against the physical
failure of one or more hard disks.
Increase the speed of writing and reading data.
The software RAID task of Windows runs on the computer’s CPU, requiring no extra hardware
attached to the computer, which saves you considerable cost and effort on installation. In
addition, as Windows configures the arrays at the disk volume level, a disk is not necessary to
serve only one array, and you can make full use of its unmatched disk space to make another
array.
There are several types of software RAID configurations available in Windows, and it is good
to know whichever RAID type is suitable for your system. After reading through this chapter,
you will be able to choose suitable RAID type for your video surveillance project and get the
storage disks ready for recording.
Please note that, Windows refers to a single accessible storage file system as Volume instead
of RAID, and the creation of software RAIDs is carried out during the process of making
volumes. When you make the volumes with Disk Management utility (please refer to Start
Creating Disk Volumes on page 28), your selection of Volume Type will correspond to a
specific RAID type.
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RAID
Type
Windows
Volume Type
Description
--
Simple
Volume
It is the most basic method to make the available space on a single
disk a volume; you can create more than one volumes on a single
disk to make the most use of the disk capacity.
--
Spanned
Volume
This volume type is also called JBOD (Just a Bunch of Drives),
combing multiple disks into a single logical volume. This method
does not offer any advantage in terms of reading/writing speeds,
parity, or redundancy, but sacrifices no disk space because the total
storage equals to the sum of each individual disk’s storage.
However, since the data is written to the physical disks sequentially,
any failure of a single disk is likely to fail the whole array.
Raid 0
Striped
Volume
This configuration combines two or more disks as a single logical
volume without using any parity and redundancy. However, this
method highly increases the writing/reading speeds by equally
splitting the data into all the disks, which means that the more disks
you have in this RAID, the faster the data reading and writing will be.
In the example, a piece of
information is being written to a
JBOD. After the first disk is full, the
rest of this data will then be written
to the next disk.
In the example, there are two disks
combined into one RAID 0 array, a
piece of information is first split into
two data blocks and then written to
both disk at the same time.
Disk Full
Windows Volume Configuration
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RAID 1
Mirrored
Volume
This method is RAID 1, designed to make a mirror copy of one disk
on the other disk, which requires exactly two disks of the same size.
Since the second disk is used as a mirror, there is no improvement
in writing speed or capacity compared to a single disk scenario.
Volume Type
Simple
Spanned
Striped
Mirrored
Corresponding RAID Type
JBOD
RAID 0
RAID 1
Minimum Number of
Disks required
1 2 2
2
Capacity
V
V1+V2+…+VN
V
min
x N
V
min
*Storage Efficiency
Fault Tolerance
None
None
None
Write Speed
Read Speed
In the example, a copy of the entire
data is respectively written to both
disks running under RAID 1.; a piece of
information is first split into two data
blocks and then written to both disk at
the same time.
For more details about the volume types and volume management, please refer to
http://technet.microsoft.com/en-us/library/cc737098(v=ws.10).aspx
Windows Volume Types Comparison
For the pursuit of data redundancy, which can recover all the recordings after one disk fails,
it is suggested that you make a Mirrored Volume out of two disks of large capacity.
If there are quite a few high-megapixel live channels in your system, with one or more clients
frequently accessing Live View and Playback, you may consider making a Striped Volume
that provides the maximum possible capacity with high performance but no failure tolerance.
The table below is based on the available configurations of GNR.
N = the number of disks
V= the disk capacity (V
(*)This result is obtained based on the assumption that the disks are of the same capacity.
= the capacity of the disk with the smallest storage in the array)
min
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1 2 3
4
Start Creating Disk Volumes
1. Click Windows Start , in Windows Search Box, input “Computer Management”,
and enter this utility.
Select “Disk Management”, right-click on a disk title and select “Initialize Disk”, check all the
disks you have installed and choose “GPT” as the partition type, then click “OK”.
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1 2 3 1 2
3
2. Right-click on a disk title again, and then select “Convert to Dynamic Disk…”, select all
the disks you installed and click “OK”.
3. Right-click on a disk and select the volume type to make a new volume.
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