ACTi ENR-620P, ENR-421, ENR-321P, ENR-320P, ENR-222 User Manual
...
ENR G3 Series
System Administrator’s Manual
2018/08/28
For V5.02.01 Firmware
www.acti.com
ENR G3 Series System Administrator’s Manual
Legal Notice
Disclaimer
The information contained in this document is intended for general information purposes.
ACTi Corporation shall not be liable for errors contained herein or for incidental or
consequential damages arising from the furnishing, performance, or use of this manual.
The information contained herein is subject to change without notice.
The English version of this document is the official one for all purpose. All the translated
versions are provided as a convenience. Any discrepancies or differences created in the
translations of any other languages are not legally binding.
Copyright
Copyright ©2018 ACTi Corporation All Rights Reserved.
Trademarks
ACTi Connecting Vision and its logo are registered trademarks of ACTi
Corporation.
Microsoft® and Windows® are registered trademarks of Microsoft Corporation.
All other product or company names mentioned in this document may be trademarks or
registered trademarks of their respective owners.
2
www.acti.com
ENR G3 Series System Administrator’s Manual
Regulatory Compliance Information
Federal Communications Commission Statement
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications to the equipment that are not expressly approved by
the responsible party for compliance could void the user’s authority to operate the equipment.
European Community Compliance Statement
This product has been tested and found to comply with the limits for
Class B Information Technology Equipment according to European
Standard EN 55022 and EN 55024. In a domestic environment, this
product may cause radio interference in which cause the user be
require to take adequate measures.
3
www.acti.com
ENR G3 Series System Administrator’s Manual
About This Manual
Target Audience
This manual is intended for System Administrators who are responsible for installing and
setting up video surveillance system. The reader is expected to know the fundamentals of IP
surveillance system integration and to own the administrative privileges to install and
configure all the devices.
You may also visit ACTi Download Center for updates and documents:
http://www.acti.com/downloadcenter
Technical Support
If you have any questions during system installation, please feel free to contact our engineers
via our Customer Help Desk platform http://www.acti.com/CHD.
4
www.acti.com
ENR G3 Series System Administrator’s Manual
TABLE OF CONTENTS
Legal Notice ................................................................................. 2
About This Manual ...................................................................... 4
1 Introduction 9
Product Overview ....................................................................... 9
ENR Server / Client Architecture ............................................ 9
Remote Client PC Requirements .......................................... 10
Supported Video Format ....................................................... 11
Installation ................................................................................. 12
Prepare the Devices ................................ .............................. 12
Network Connection Architecture ........................................ 14
LAN Port .............................................................................................14
WAN Port ............................................................................................15
2 Local Client Operations 16
Log in to / out of ENR ............................................................... 16
Log In ...................................................................................... 16
Log Out ................................................................................... 16
Input Devices ......................................................................... 17
Onscreen Keyboard ............................................................................17
Onscreen Keyboard Settings ..............................................................17
Quick Setup ............................................................................ 18
Step 1: Log in to ENR .........................................................................18
Step 2: Format the Hard Disks ...........................................................18
Step 3: Add Devices............................................................................ 19
Live Page Overview .................................................................. 20
Customize Live Screen Layout ............................................. 21
Change Channel Position ...................................................................22
Change Layout ....................................................................................23
Manage Device Live View ..................................................... 24
Quick Playback ...................................................................................25
5
www.acti.com
ENR G3 Series System Administrator’s Manual
Optical PTZ ................................................................ ......................... 26
Manage Devices ........................................................................ 27
Cameras ................................................................................. 27
Add Cameras ......................................................................................28
Add Cameras Manually ................................................................ 29
Add Cameras by RTSP ................................................................ 30
Delete Cameras ..................................................................................31
Change Camera Settings....................................................................31
Video Settings .............................................................................. 32
Motion Setup ................................................................................ 33
Point-of-Sales (POS) System ................................................ 34
Add POS .............................................................................................34
Change POS Settings .........................................................................35
Configure POS Event and Schedule ..................................................35
Set Event Rules ........................................................................... 36
Delete POS ......................................................................................... 36
Parking System ...................................................................... 37
Add Parking System ...........................................................................37
Change Parking System Settings .......................................................38
Configure Parking System Event and Schedule .................................39
Set Event Rules ........................................................................... 39
Delete Parking System ....................................................................... 40
Network Input Output Module .............................................. 41
Add Network DIO ................................................................................41
Change Network DIO Settings ................................ ............................ 42
Configure Network IO Event and Schedule ........................................43
Set Event Rules ........................................................................... 43
Delete Network DIO ............................................................................44
Access Control ...................................................................... 45
Add Access Control Device ................................................................45
Change Access Control Settings ........................................................46
Basic ............................................................................................. 46
Devices ......................................................................................... 47
Management ................................................................................ 48
User .............................................................................................. 50
Time Period .................................................................................. 51
Configure Access Control Event and Schedule ..................................52
Set Event Rules ........................................................................... 52
6
www.acti.com
ENR G3 Series System Administrator’s Manual
Delete Access Control Device ............................................................53
Schedule Recordings ............................................................... 54
Event-Recording File Length ................................................ 55
Set the Recording Schedule ................................................. 55
Set the Event Schedule ......................................................... 56
Event Management ................................................................... 57
Event-Handling Schedule ..................................................... 57
Set Event Rules ..................................................................... 58
Beep ....................................................................................................58
PTZ .....................................................................................................59
Digital Output (DO) .............................................................................59
Email ...................................................................................................60
URL .....................................................................................................60
ANS .....................................................................................................61
Clear Event Rules .................................................................. 61
Playback Recording .................................................................. 62
Playback User Interface ........................................................ 62
Playback Video ...................................................................... 63
Search by Time ...................................................................................63
Search by Event ..................................................................................64
Export Video .......................................................................... 64
System Setup ............................................................................ 65
System .................................................................................... 65
Device Information ..............................................................................65
Date & Time ........................................................................................66
Setup Manually ............................................................................ 66
Synchronize with Time Zone ........................................................ 66
Synchronize with NTP server ....................................................... 66
COM Port Settings ..............................................................................67
E-mail Settings ....................................................................................68
System Event ......................................................................................70
Local DIO ............................................................................................71
Local Audio Setup ...............................................................................72
Network Settings ................................................................... 73
Ethernet Settings ................................................................................74
Web Port Setting .................................................................................75
7
www.acti.com
ENR G3 Series System Administrator’s Manual
Enable DHCP Server ..........................................................................76
Enable DDNS Service .........................................................................77
Enable ANS Service ............................................................................78
Enable Network Address Translation (NAT) .......................................79
Power over Ethernet (PoE) .................................................................80
Storage Settings .................................................................... 81
Storage Management .........................................................................81
Format Hard Disks ....................................................................... 82
Disk Deletion ................................................................................ 82
Check Disk Status ................................ ........................................ 82
iSCSI ...................................................................................................83
Network Neighborhood .......................................................................84
NFS Server .........................................................................................84
Controller ............................................................................... 85
Software Keyboard .............................................................................85
Joystick ...............................................................................................85
User Management ................................................................ .. 86
Add a Group ........................................................................................86
Add a User ..........................................................................................87
Edit a User ..........................................................................................88
Delete a User ......................................................................................88
Maintenance ........................................................................... 89
Firmware Upgrade ..............................................................................89
Backup / Restore Settings ..................................................................90
Backup ......................................................................................... 90
Restore ......................................................................................... 91
Troubleshooting ..................................................................................91
Factory Default ....................................................................................92
Log .......................................................................................... 92
8
www.acti.com
ENR G3 Series System Administrator’s Manual
Introduction
Product Overview
ACTi ENR G3 Series (hereafter referred to as ENR) is a compact and reliable multi-channel
standalone NVR. It features a stable embedded Linux operating system and capabilities of
supporting mega-pixel resolution H.265 or H.264 streaming, an HDMI output for local display,
PTZ control, scheduled / event-triggered / event speed-up recording, event management,
synchronized playback, time / event-based playback search and video bookmarks. Its
intuitive user interface allows the system installer to enjoy effortless installation experience,
while making it easy for new users to get acquainted with the operation by first-time use.
Other than the local client, the remote PC client may access the ENR system simultaneously,
and experience user-friendly web interface customized for browser-based operations.
ENR Server / Client Architecture
In a video surveillance system architecture, ENR serves as service provider, aimed to run
24/7 non-stop video management service for clients. An ENR client makes requests for
monitoring video stream or playing back recordings from ENR.
There are two types of ENR clients: Local Client and Remote Client. A client, connecting
from whether a remote computer or from local, will be offered the same functionalities of
ENR.
Local Client: In the local site, the client user directly operates ENR by connecting an HDMI
monitor and a USB mouse to the physical ENR.
Remote Client: Over the TCP/IP network, the Remote Client communicates with ENR
through HTTP Protocol. This client user will have to use a computer with Internet Explorer
to access the ENR web interface, without the need of installing any client program
beforehand. Logging in to ENR is as simple as visiting a website.
9
www.acti.com
ENR G3 Series System Administrator’s Manual
PC Spec (*2)
Minimum Requirements
CPU Processor
Intel Core i3-3250 @ 3.50 Ghz
RAM
4GB (*3)
Network
Ethernet (1000 Base-T recommended)
Operating System
Windows 7, Windows 8, Windows 10
(All versions) (*4)
Display Resolution
1080p
Browser
Internet Explorer 11
Remote Client PC Requirements
As ENR itself is a self-contained unit, the table below provides basic guidelines only for
selecting proper hardware for the remote PC client. If your live view display quality is not
satisfactory, please consider computers with more advanced spec as the decoding of
multiple channels requires good hardware for smooth performance (*1).
*1 The quality of video display performance lies not only in the hardware but a few variables.
Please refer to Supported Video Format on page 11 for instructions on how to achieve
ideal video performance.
*2 PC spec requirements are the same for 32-bit and 64-bit systems.
*3 Microsoft Windows operating system has limits on memory and address space,
regardless of the real or virtual memory available on a particular computer.
Please use 64-bit system if your computer has more than 4GB RAM.
*4 Please make sure your operating system is fully patched with the latest service packs.
10
www.acti.com
ENR G3 Series System Administrator’s Manual
Camera Management
Export / Recording
Local
Live View / Playback
Remote
Live View / Playback
Codec
H.265
H.264
MPEG4
MJPEG
Resolution
Up to 12M pixels
Supported Video Format
ENR is designed to conform to output 1080p video streams to HDMI monitors. Up to 16
channels of 3K~4K H.264 / H.265 / MJPEG / MPEG4 video streams can be displayed on both
local live screen and live and remote playback screen.
With a client computer, you may still acquire full support for displaying these types of video
codec – MPEG4, MJPEG, H.264, and H.265 and up to 12-megapixel video resolution from
web client interface, in the meantime, the video stream is recorded at your desired format
regardless of the displayed quality.
11
www.acti.com
ENR G3 Series System Administrator’s Manual
Note
ACTi camera web configurator interface
Installation
The installation procedures may vary depending on your site conditions. The procedures
provided in this manual are based on an example consisting of (1) local network, (2) an ENR
unit, (3) ACTi network cameras, (4) a POE network switch and (5) necessary peripherals.
Prepare the Devices
Before starting connecting all the devices together, please read the instructions below to
make sure your devices are ready for ENR system.
Cameras
The camera’s connection type is Dynamic mode (DHCP Client). Configure this connection
settings via Web Configurator.
Monitor
The monitor should supports HDMI port and 1080p full HD resolution display.
USB Devices
Please use a USB mouse, keyboard or joystick with a cable.
USB Storage Device
The USB storage device is required for system backup and system log / snapshot / video
export.
ENR supports all FAT/FAT32/EXT2/EXT3/EXT4/NTFS file systems.
12
www.acti.com
ENR G3 Series System Administrator’s Manual
Hard Disks
For video recordings, you should install at least ONE certified 3.5-inch SATA hard disk.
Please always use the hard disks ACTi tested to be compatible with ENR. You may find the
certified models with ACTi Hard Disk Selector http://www.acti.com/hddselector.
13
www.acti.com
ENR G3 Series System Administrator’s Manual
LAN
Port
Default:
192.168.0.10
WAN
Port
Default:
Dynamic /192.168.1.10
Network Connection Architecture
When connecting ENR with your network, please make sure you plug the network cable into
the right port.
LAN Port
LAN port is the default camera port for a typical local network. Via this port, the DHCP server
built in ENR automatically assigns IP addresses to network cameras once they are
connected. With this feature, you do not have to bother arranging the camera IP addresses
on your own. By default, this DHCP server is enabled, so please avoid connecting ENR to a
network where exits another DHCP server via this port.
Connection Setting Example 1
Below diagram displays an example connection setting using only LAN to connect networks
cameras.
In this setting, ENR altogether with cameras are within the same network segment; in the
meantime, there is no need of referencing another DHCP server in this system.
14
www.acti.com
ENR G3 Series System Administrator’s Manual
WAN Port
WAN port is a typical Ethernet port. You will have to use this port to connect with a different
network segment when your system requires (1) the connection with a remote PC client or
network cameras, (2) the use of event-triggered e-mail service via an external SMTP server
(3) the use of date/time synchronization with external NTP server.
By default, once connecting to a network, it will first try to get an IP address assigned by your
network router from DHCP server. If your network does not assign IP address automatically,
then WAN port will assume IP address 192.168.1.10.
Connection Setting Example 2
The diagram below displays an example connection setting using LAN + WAN to connect
networks cameras within different network segments.
In this setting, ENR with three cameras are within the same network segment, while there is
another camera locating in another network. In addition, this system requires the connection
with an external SMTP server and a remote client.
15
www.acti.com
ENR G3 Series System Administrator’s Manual
Local Client Operations
Log in to / out of ENR
By default, an administrator account has already been existing in your system. To log in to
ENR for the first time, you will have to key in the password in Login window.
Log In
Change UI language
To change UI language, select the desired language from “ Language” dropdown list.
Remember Login Information
To have the server remember your Account, Password and language setting for future,
check “Remember me”.
Set Auto Login
Check “Remember me” then “Auto Login”, you will skip the Login page and directly enter
Live screen when accessing ENR in the future. This feature makes using ENR more
convenient, however it may pose a security risk because any other user can enter ENR using
the account you established. The Remember me and Auto-login function will be cancelled
when you logout from ENR.
Log Out
On Live screen, click “Logout NVR” .
16
www.acti.com
ENR G3 Series System Administrator’s Manual
Input Devices
The physical input devices (e.g. USB mouse and USB keyboard) are ready to use when you
connect them to ENR via USB ports.
Onscreen Keyboard
The onscreen keyboards allow you to input characters without using a physical one. By
clicking in a character field (e.g. Account or Server name) or number field (e.g. IP address
or Port), the specific onscreen keyboard will be brought up.
Standard Alphabet + Symbol Keyboard
Number Keyboard
Symbol Keyboard
Onscreen Keyboard Settings
To disable the virtual keyboard if a physical one is already in use, on Live screen, click Setup
System tab click “Keyboard”. Uncheck the box “Always shows software keyboard”.
17
www.acti.com
ENR G3 Series System Administrator’s Manual
Quick Setup
When you login to the ENR for the first time, you need to do the following to complete the
initial setup:
Step 1: Log in to ENR
After the device starts, you will first see ACTi splash screen then system interface.
On Login window. Click into the Account and Password fields to enter the default account
information - admin / 123456, then click “Login”.
Step 2: Format the Hard Disks
At present, the hard disks you installed in ENR are not ready for recording, they need
formatting before use. See Format Hard Disks on page 82 for detailed instructions.
Select the unformatted disk and click “Format”. Repeat this step to format the other disk,
and then click “OK”. As ENR has successfully formatted a hard disk, a message will pop
out to notify you. After a successful formatting, the file system of the disk will show
“ENR-FS”, and this disk will immediately become ready for recording,
18
www.acti.com
ENR G3 Series System Administrator’s Manual
(Not Formatted) (Formatted)
Step 3: Add Devices
The following devices can be added to the ENR:
Cameras, see Cameras on page 27
Point-of-Sale Systems (POS), see Point-of-Sales (POS) System on page 34
Parking Systems, see Parking System on page 37
Network Input/Output (DIO), see Network Input Output Module on page 41
Access Control, see Access Control on page 45
The ENR interface allows users to manage devices and add them into groups or folders,
which can be used to classify the device types or any other purpose applicable to the users.
The grouping folder can be found on the left side panel of the user interface.
The top most folder, called Server, is the default group and cannot be deleted or modified. A
maximum of 10 groups can be created. After creating a group, click the right-mouse button to
rename or delete the group folder. Devices can be dragged from one group to another.
19
www.acti.com
ENR G3 Series System Administrator’s Manual
Description
A
Layout Page Tab:
Click a page tab to access a customized view. Double-click on the tab to rename the
page tab.
B
Device List:
Lists all the connected devices and their recording status.
C
Event List:
Displays alerts of detected motion, recording and connection status. This part is
important for users monitoring the sites.
D
Mode Switch:
You may switch to the Playback or Live page by clicking the Play icon . The
Playback page is only accessible from Live page.
E
System Setup:
Click to access the settings page.
F
Full Screen:
Click to view the Live page in full screen. To exit full screen mode, double-click the
mouse anywhere on the screen.
Live view display area
Live Page Overview
After logging in, you will enter Live screen. Live screen is the interface where you see the
live views from your cameras. It is where most of the security professionals access the
surveillance system.
20
www.acti.com
ENR G3 Series System Administrator’s Manual
G
Screenshot:
Click to capture the snapshot of the current Live view screen and save it on a USB
disk.
H
Logout:
Click to logout.
I
Power:
Click to turn off the power.
J
Layout Grid:
Select the preferred view layout grid.
K
System Status:
Displays the following system status from left to right – Digital Output (D), Digital
Input (DI), total free hard disk space, user account, WAN connection status, LAN
connection status, current system time.
Customize Live Screen Layout
You may customize the layout style and channel position. Your arrangement of Live screen
layout will be the default view after any local user logs in to the ENR.
For first time use, the Live View display area is empty. Click “+” to add a Layout page tab.
Note that Live screen and Playback screen share the same layout.
Double-click on the page tab to rename the page.
21
www.acti.com
ENR G3 Series System Administrator’s Manual
Change Channel Position
You may place any channel in your desired window, and ENR will remember this
arrangement until you change it.
Click a device to highlight it. An orange highlight means the device is selected. To deselect a
device, click the highlighted item again.
Drag a device to any position on the Live View. You may also change the position of a device
by dragging it to another position.
Take note that the number of video streams that you can drag to the layout to view depends
on the bundled license included when you purchased the ENR. To purchase additional
license, contact your sales agents.
22
www.acti.com
ENR G3 Series System Administrator’s Manual
Note
Change Layout
You can create different layout grid using the Layout Page Tab. Click a new page tab. You
can double-click the page tab to rename it.
Click the Layout Grid buttons to change the layout. A maximum of of 6x6 grid
can be the layout per page.
You can also drag a channel to occupy several grids for a bigger view.
After dragging the edge of the channel, the sample below now occupies a 2x2 space on the
layout.
To capture a screenshot of a particular channel, click the snapshot icon on the channel.
To view a channel in full screen, select the channel then click the full screen icon.
23
www.acti.com
ENR G3 Series System Administrator’s Manual
Menu Item
Description
Toggle Stream
Allows you to switch from one video stream to another. By
default, the Default Live stream or stream 1 is displayed on
the live view.
Quick Playback
Allows you to view the playback screen of the selected
channel. See Quick Playback on page 25.
Manual Record
Allows you to turn manual record on or off.
Optical PTZ
Allows you to pan tilt or zoom the camera view through the
ENR UI. This function is available only on select camera
models. See Optical PTZ on page 26.
Listen from Camera
Allows you to hear the audio from an audio input source
connected to the selected camera.
Talk to Camera
Allows you to talk to the person on the camera side.
DO
Allows you to manually trigger a digital output device.
Stretch / Unstretch
Select whether to stretch or not stretch the image as seen on
the live view.
Manage Device Live View
While viewing the device on the Live View screen, there are a number of functions that you
can do with your device, such as take a snapshot, use digital the PTZ function, talk to the
camera, etc.
On the Live View screen, mouse over and right-click on the channel to display the pop-up
menu. The items on the pop-up menu vary depending on the device type and capability.
24
www.acti.com
ENR G3 Series System Administrator’s Manual
Quick Playback
Quick playback allows you to view the playback of a selected channel. By default, the
playback timeline will be 10 minutes prior to the time you click on Quick Playback.
Click the play button to view the playback.
To change the time range of playback, click the date and time on the lower-right corner of the
screen and set the date range.
Set the date and time to search and check the other items you want to see on the playback,
then click OK.
25
www.acti.com
ENR G3 Series System Administrator’s Manual
Optical PTZ
With PTZ cameras, you may define what area to see and how close to see the view through
panning, tilting and zooming the camera lens. Specific areas with preferred pan, tilt, zoom
settings can be defined and saved as present points. At the time of writing this documentation,
preset points can be configured and saved thru the ENR remote client or the camera’s web
configurator. Once saved, the ENR can then be set to point to this view upon event triggering
or user’s command. Please note that, the PTZ-related settings you configure here will
overwrite those on the camera’s firmware.
Right-click on the channel to display the pop-up menu, then select Optical PTZ. A red
cross-hair will appear on the live view screen to indicate it is on PTZ mode.
Click anywhere on the screen to pan the camera towards that direction.
Use the mouse scroll wheel up and down to zoom in and zoom out on the image.
To close PTZ mode, right-click again on the channel to display the pop-up and click Optical
PTZ.
26
www.acti.com
ENR G3 Series System Administrator’s Manual
No
Column
Description
A
Name
The camera models will be listed in alphabet order based on their
model names.
B
Brand
Camera manufacturer
A
B C D F E
4
Manage Devices
Cameras
ENR user interface also allows you to easily configure, add or delete cameras without the use
of another web browser. On Live page, click Add > Add Camera.
Available cameras on the network are displayed on the list.
27
www.acti.com
ENR G3 Series System Administrator’s Manual
No
Column
Description
C
Model
Camera model name
D
Address
Camera IP Address
E
Channel
Represents the video stream ID. For example, if a camera is in
4VGA mode, all four streams will be recognized as from four
different devices, and so forth to a multi-channel video encoder.
F
Status
Blank: this camera is accessible and not added yet.
In Use: this camera/stream has been added to the system.
Inaccessible: this camera is inaccessible. You will have to try
accessing it using another Username or Password, (make sure
this account is that camera’s root account), and click Search.
1 2 3
Add Cameras
Click on the camera model you wish to add; selected cameras will turn orange. Then, click
Add to add the cameras. Added cameras will be displayed on the left.
1. Input the Account and Password to access the cameras (this user account must be the
camera’s root account). Type a model name or part of a name to filter the search, as
needed. Then, click the search icon.
2. Select the desired cameras. Please note that the clicking order will decide Live View
channels arrangement. For example, you select cameras on the search list in this order:
B45 I51 I98 E78, which will exactly become the channel order: 01 Camera 02
Camera 03 Camera 04 Camera.
3. Click “Add”.
28
Loading...