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ACTi CMS 2 User Manual

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CMS 2.0
System Administrator’s Manual
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CMS 2.0 System Administrator’s Manual
About This Manual
Target Audience
This manual is intended for System Administrators who are responsible for installing and setting up CMS 2.0 surveillance system. The reader is expected to know the fundamentals of IP surveillance system integration and to own the administrative privileges to achieve all the configuration tasks.
Content Overview
This manual provides information needed for planning the installation, installing, setting up the system and configuring the video streaming devices. Its main content consists of the following three sections:
Getting Started provides the preparatory knowledge you should study before starting
installation, such as system requirements and license registration procedures.
Log in to the System explains how to log in to the system right after a successful
installation.
System Setup gives instructions on administrative tasks such as centrally managing the
NVR servers and the devices, setting up event rules, customize the live view layouts or managing system storage. For each major task, you will be given a brief introduction of operation principles, step-by-step instructions, and a simple tip to check if you have done it correctly.
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Important Notice
Tip
The content within this box is a tip. A tip gives you an alternative method to easily or quickly achieve an objective, usually for specific conditions.
The content within this box is an important notice. This notice is important for you to get certain functions to work properly, or to prevent from certain potential problems that may damage your system. Make sure you read this notice and follow the instructions.
Note
The content within this box is a note. A note is some necessary information you need to know about the action you are currently taking, like what will happen after you follow or do not follow certain procedure.
Technical Support
If you have any questions during system installation, please feel free to contact our engineers via our Customer Help Desk platform http://www.acti.com/CHD.
Conventions Used in This Manual
The following are typographic conventions used in this manual: Bold: Bold typeface is used for a keyword, major functions of CMS, or a title of a
section/column.
Italic: Italic typeface is used for a filename or location path. Underlined: Underlined typeface is used for a document name or hyperlink. “Bold”: Bold interface enclosed in double quotation marks indicates the name of a button, a
menu or a choice item.
Some notices are placed within the following boxes; each type of the box indicates different purposes or levels of importance for system:
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Related Documentation
Since this manual focuses on how to accomplish the tasks for system installation and configurations, there is very limited information about operation-wise directions for End Users who will be operating CMS server system. To obtain the instructions on use of CMS applications such as monitoring and playback, please download the latest ACTi CMS 2.0 User’s Manual from ACTi Download Center http://www.acti.com/DownloadCenter
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Legal Notice
Disclaimer
The information contained in this document is intended for general information purposes.
ACTi Corporation shall not be liable for errors contained herein or for incidental or consequential damages arising from the furnishing, performance, or use of this manual.
The information contained herein is subject to change without notice.
The English version of this document is the official one for all purpose. All the translated
versions are provided as a convenience. Any discrepancies or differences created in the translations of any other languages are not legally binding.
Copyright
Copyright © 2014 ACTi Corporation All Rights Reserved.
Trademarks
ACTi Connecting Vision and its logo are registered trademarks of ACTi
Corporation.
Internet Explorer® , Microsoft® , and Windows® are registered trademarks of Microsoft
Corporation in the United States and in other countries. All other product or company names mentioned in this document may be trademarks or registered trademarks of their respective owners.
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Table of Contents
1 About This Manual 2
Target Audience .................................................................................... 2
Content Overview ................................................................................. 2
Technical Support .................................................................................. 3
Conventions Used in This Manual ......................................................... 3
Related Documentation ........................................................................ 4
2 Legal Notice 5
Disclaimer………………………………………………………………………..5 Copyright………………………………………………………………………...5
Trademarks ............................................................................................ 5
3 Table of Contents 6
4 Overview 10
CMS Server / Client Architecture ......................................................... 10
5 System Installation Check List 12
6 Getting Started 14
System Requirements .......................................................................... 14
Prerequisites ........................................................................................ 16
1. Upgrade All the NVR servers.............................................. 16
2. Suitable System Specifications ........................................... 16
3. Uninstall Previous ACTi NVR or CMS Products ................. 16
4. Turn off UAC in Windows .................................................... 16
Disable UAC in Windows 7 16 Disable UAC in Windows Vista 17
Server Installation ................................................................................ 18
Install the Software....................................................................... 18
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Workstation Installation ...................................................................... 21
Install the Software....................................................................... 21
License and Activation ......................................................................... 23
How Does License Activation Work .............................................. 23
How to Activate the Licenses ....................................................... 23
Online Activation 23
Offline Activation .......................................................................... 25
Verify Your License ....................................................................... 26
7 Log in to the System 27
Access CMS via Internet Explorer ........................................................ 27
From Server Computer Using Local Client ................................... 27
From Remote Client Computer .................................................... 27
Accept ActiveX Controls Installation Requests ............................ 27
Login Failure Troubleshooting ...................................................... 28
Condition 1: Why can’t I access CMS server via my browser? 28 Condition 2: Why can’t I install Active X controls after logging in? 28
Login ............................................................................................ 29
A. Enter Account & Password 29 B. Change UI language 29 C. Remember Account/Password 30 D. Retrieve the Forgotten Password 30
Access CMS Server via Workstation ..................................................... 31
Login ............................................................................................ 31
A. Server IP & Server Port 31 B. Enter Account & Password 31 C. Choose the Initial Screen 31 D. Language 31 E. Remember Login Information 32 F. Retrieve the Forgotten Password 32 G. Server Name/Server Sites List 32
8 Set up the System 34
CMS Main Screen ................................................................................. 34
Live View ...................................................................................... 34
Playback....................................................................................... 34
Setup............................................................................................ 34
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Manage Users ...................................................................................... 35
Overview ...................................................................................... 35
User Groups ................................................................................. 36
Add Users .................................................................................... 39
Domain Users Management ........................................................ 41
Manage NVRs ...................................................................................... 42
Add an NVR ................................................................................. 42
Import Devices from NVRs........................................................... 43
Synchronize Device Settings 44
Manage Multiple NVRs ................................................................ 45
Search an NVR 45 Delete NVRs 45 Synchroinze with All Devices 45 NVR Settings 46 Device Settings 46 Status Icon Description 48
Event Management ............................................................................. 49
How to Edit an Event Rule ........................................................... 50
NVR Status Event Rule 50
Device Status Event Rule ............................................................. 52
Manage the Event Rules .............................................................. 54
View the Event Rules 54 Delete the Event Rules 55
How to Setup SMTP Settings for Event Rules ............................. 55
System Log ........................................................................................... 57
CMS System Log ......................................................................... 57
Search Time 58 Log Type 58 User Account 58 NVR Source / Device 58
Read the Log ............................................................................... 59
Export the Log ............................................................................. 60
NVR Source System Log ............................................................. 60
Customize Views .................................................................................. 61
Live View Interface Overview ....................................................... 61
Step 1: Create a New View .......................................................... 62
Step 2: Enter Edit Mode ............................................................... 62
Step 3: Select a Layout ................................................................ 62
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Step 4: Add Video Source ............................................................ 63
Step 5: Add a Map ....................................................................... 63
Step 6: Add Devices to the Map ................................................... 65
Step 7: Adjust the Channel Size & Layout .................................... 66
Step 8: Save the View .................................................................. 67
Step 9: Set Default View ............................................................... 67
Step 10: Set Default Hotspot Channel (Optional) ......................... 67
Step 11: Set Fisheye Camera Mode ............................................ 67
Manage the Views ........................................................................ 68
Set View Link ............................................................................... 69
Set View Patrol ............................................................................. 69
Tips to Enhance Live View Performance ...................................... 71
Let Windows Automatically Start up CMS Live View .................... 72
Customize System Language ............................................................... 73
Change System Language ........................................................... 73
Display Configurations ........................................................................ 76
Video & Snapshot Export Configurations ............................................ 77
Joystick………………………………………………………………………….78
How to Install the Joystick ............................................................ 78
Un-install Server Software ................................................................... 79
Step 1: Remove CMS Server Program ........................................ 79
Step 2: Remove CMS Server Program Folder (Optional) ............. 80
9 Back up System Data 81
Step 1: Back up CMS System Settings ........................................ 81
Step 2: Back up CMS System Log (Optional) .............................. 82
Step 3: Back up NVR Source Backup (Optional).......................... 82
10 Restore System Data 83
Advanced Administrative Tasks ........................................................... 84
CMS Server Status ...................................................................... 84
Change Server Port ..................................................................... 84
Change Authentication Method .................................................... 85
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Overview
Designed for large-scale multi-site video surveillance solution, Central Management System
2.0 (hereafter referred to as CMS) software allows its user the full capabilities to monitor and
manage multiple Network Video Recorders (NVR) via network. It also possesses full functionalities to manage not only NVRs but devices (network cameras, video encoders, etc.), users and events.
CMS Server / Client Architecture
CMS is a typical web-based server/client system. In a multi-site surveillance solution, CMS Server serves as a management command center; a Client makes requests of monitoring
video streams or playing recordings sent to CMS Server, and CMS Server will pass this request to the involved NVR Server to send data/video stream to the Client. CMS Server starts automatically as soon as the Server computer (where it is installed) boots up, and operates in the background without requiring the login of administrator. It would provide services over the TCP/IP network to multiple Clients upon requests coming through HTTP protocol.
There are two types of Clients in CMS system: Web Client and Workstation Client. A user, connecting from whether web browser or workstation, will be provided with the same user interface and be CMS functions.
Web Client: the web version of interface to access CMS Server without the need of installing any client program. Logging in to the CMS Server is as simple as visiting a website through the browser.
Workstation Client: the client application making accessing CMS Server free from the use of browser .The workstation includes a set of programs that provide interface between users and the CMS Server.
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Pre-installation
Item
Task
Description
Reference
1
Prepare software license
Please purchase the license from your system supplier and get the license information before activation.
How Does License Activation Work on page 23
2
Prepare the server computer
Make sure the computer’s hardware spec, operating system and browser version are compatible with CMS system requirements.
System Requirements on page 14 Prerequisites on page 16
3
Assign a fixed IP for server computer
The server computer should have a fixed IP to be used by CMS server.
4
Set up Active Directory (Optional)
To add users through the Active Directory service, please make sure an Active Directory server is available on your domain.
Installation
Item
Task
Description
Reference
5
Install CMS server software
Follow the instructions to install the software on the server computer.
Server Installation on page 18
6
Check if the installation is successful
Log in to CMS to check if you can see the login page. (On server computer, type
http://localhost:[port number] in browser’s
URL bar).
Log in to the System on page 27
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Activate the license
Activate your license key to get your required number of channels ready for adding devices.
System Setup
Item
Task
Description
Reference
8
Connect external devices
Attach external devices such as the joystick, speakers or the microphone to the client computer.
Joystick on page 78
9
Create User Groups & Accounts
Configure user group permissions and create required user accounts.
Manage Users on page 35
10
Add NVR source to CMS server
Add NVR servers and devices, and configure their settings.
Add an NVR on page 35; Configure NVR / Devices Settings on page 46
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Configure e-mail settings
Fill in the e-mail properties and test if CMS server succeeds in sending e-mails to the test e-mail address. This step is necessary if you will use this service for event handling.
How to Setup SMTP Settings for Event Rules on page 55;
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Configure Event rules
Set up the event rules.
How to Edit an Event Rule on page 50
System Installation Check List
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Live View Setup
Item
Task
Description
Reference
13
Create Views for users
Create views and set patrols.
Customize Views on page 61
Backup System Settings
Item
Task
Description
Reference
14
Create a system settings backup
Create a backup file of current system settings for future re-installation or in case of critical system failure.
Back up System Data on page 81
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Minimum
PC Spec
Display
Mode
Live Layout
(*2)
Number of Channels
1-16,00
1,601-unlimited
CPU
Server PC +
Local Client
1-16
Intel Core 2 Quad 2.4 GHz
Intel Core i5 2.4 GHz
17-64
Intel Core i5 2.4 GHz
Intel Core i7-920 2.67 GHz
Server PC
No Live View
Intel Core 2 Quad 2.4 GHz
Intel Core i5 2.4 GHz
Remote
Client PC
11-16
Intel Core 2 Quad 2.4 GHz
Intel Core i5 2.4 GHz
17-64
Intel Core i5 2.4 GHz
Intel Core i7-920 2.67 GHz
RAM
4GB
(*3)
Operating
System
Windows 8, Windows 7, Windows Server 2012, Windows Server 2008 (*4)
Browser
Internet Explorer 9.0 and 10.0
Network
Ethernet (1000 Base-T recommended)
Display
Resolution: 1024 X 768 or higher
Recommended
PC Spec
O/S: Windows 7 (latest service packs), Browser: Internet Explorer 9 (Web client), CPU: Intel Core i7-920 2.67 GHz, RAM: 4GB, Display Resolution: 1080p Network Adapter: Ethernet 1000 Base-T
Getting Started
System Requirements
The performance of CMS is largely determined by the computer hardware capability. The table below provides basic guidelines for selecting proper computer hardware (*1). The Minimum PC Spec will provide acceptable performance. You can make use of the utility PC Selector available on www.acti.com/pcselector to select proper PC hardware in just a few clicks.
For a system that has more than 1600 channels or more than 16 live view channels should satisfy Recommended PC Spec for good performance.
*1 These specifications are based on following camera settings: Single stream mode 1280x1024, 3Mbps, 18fps, MPEG-4
Dual stream mode1280x1024, 3Mbps, 18fps, H.264 (recording);
640x480, Quality: 100, 18fps, MJPEG (live view).
*2 Live view of multiple channels requires good hardware for smooth performance. If your
live view performance is not satisfactory, please reduce the number of channels viewed at the same time, and use Layout Patrol to scan through all the channels or views instead.
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*3 Please use 64-bit system if your computer has more than 4GB RAM. Microsoft Windows
operating system has limits on memory and address space, regardless of the real or virtual memory available on a particular computer. Take Windows 7 Professional for example, the maximum physical memory for a 32-bit(X86) system can address is 3.5 GB even though 16 GB of RAM has been installed on this computer. Therefore, if you consider increasing the computer’s multi-tasking capability by adding more RAM, you will need a 64-bit version of Windows to take advantage of it all.
Please visit the link below for more memory limitations on various Windows platforms.
http://msdn.microsoft.com/en-us/library/aa366778%28VS.85%29.aspx#physical_memory_l imits_windows_7
Besides the limitation mentioned above, you may find the usable memory displayed on
Computer Properties is still less than actual installed memory.
This is a common symptoms of all Windows platforms, please find explanations and
solutions in this Windows official support document
http://support.microsoft.com/kb/978610/en-us and http://windows.microsoft.com/en-us/windows7/taking-the-mystery-out-of-64-bit-windows
*4 Please make sure your operating system is fully patched with the latest service packs.
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Prerequisites
Please preview these prerequisites below and make sure they are met before installation:
1. Upgrade All the NVR servers
Please upgrade all the NVR servers to the latest version.
2. Suitable System Specifications
Ensure that the server computer meets the minimum system requirements.
3. Uninstall Previous ACTi NVR or CMS Products
As the previous ACTi NVR server software ( NVR 2.X) or previous CMS server software (CMS1.X) cannot co-exist with CMS 2.0 server on the same computer, please uninstall their main program and patches from Windows Control Panel before installing CMS 2.0 server. Please also manually delete the program folder. By default, this folder ACTi Corporation is under C:\Program Files.
4. Turn off UAC in Windows
UAC (User Access Control) is a security setting that restricts access in Microsoft Windows. You must disable UAC before installing CMS 2.0 in Windows 7, for the installation of application components and certain program features would be interrupted by this security rule.
If you are using Windows 8, please enable the built-in Administrator account and log in with this identity, or add this CMS site to IE browser’s trusted sites (please follow the solution provided for Condition 2: Why can’t I install Active X controls after logging in? on page 29 to do so).
Disable UAC in Windows 7
1. Go to Windows Control Panel, type “UAC” in search box.
2. Click “Change User Account Control settings”
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3. Move the slider to “Never notify position”, and then click “OK”. You will have to
restart the computer for this change to take place.
Disable UAC in Windows Vista
1. Go to Windows Control Panel, click “User Account and Family safety”.
2. Select the account, then “Turn User Account Control on or off”.
3. On the "Turn on User Account Control (UAC) to make your computer more secure" window, uncheck the "Use User Account Control (UAC) to help protect your computer". Click on the “OK” to apply, you will have to restart the computer for
this change to take place.
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Server Installation
The server program installation is as easy as 1-2-3 by following the installation wizard’s instructions. The server would start its service right after installation completes, without the need to restart the server computer.
Install the Software
1. Execute the install shield application .
2. Follow the onscreen instructions of InstallShield Wizard, accept the license
agreement and proceed.
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When selecting Setup Type, the default “Complete” will have the program installed on default C drive, you may select “Custom” to choose another program location.
3. The IP Port Checker will pop up to confirm the CMS port number. The installation program will use 80 as default. You may enter another available port number in “Listen
Port” field and click “Apply”.
You may just click “Apply” if you are not sure whether this port has been taken or not.
If the port is being used by another service, you will be asked to input another available port number.
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Note
If IIS Web Server has been installed on the computer and you are asked to restart the computer during installation process, please
1. Choose to restart right away.
2. After the computer reboots, this install shield will automatically continue the
installation.
4. As the server port is confirmed, the installation process is done, click “Finish”.
5. After the installation completes, connect to http://localhost:port number with Internet
Explorer browser, you will see CMS Login page.
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Workstation Installation
CMS2 Workstation provides interface between users and the CMS server. It may be installed on the server computer or on a separate computer with internet access to CMS server.
Install the Software
1. Execute install the shield application .
2. Follow the onscreen instructions of InstallShield Wizard, accept the license
agreement and proceed.
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3. After the installation completes, double-click the shortcut on desktop to execute the application.
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Purchase licenses from ACTi, get the
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E
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On CMS2 server, input the
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to activate the
license directly.
1
2
CMS server
(Internet access)
License and Activation
In CMS system, the maximum number of channels is unlimited; your required number of channels should be licensed and activated before adding the devices to the system. To get the license, you may contact ACTi sales representatives to purchase the licenses and obtain the License Key. Upon the activation of license with the License Key, the channels will automatically become available.
Please note:
●The license is cumulative and perpetual.
●The license is not version-specific, software version upgrading will not influence the existing
license you have activated on CMS server.
How Does License Activation Work
License activation is the process of unlocking the channels on CMS server with the received
License Key. License Key is a serial number delivered as a printed card or by email after the purchase is carried out. During license activation, your License Key is matched against the MAC address of the Network Interface Card (NIC) on CMS server computer. Once this license key is used by the computer with given MAC, it cannot be activated with another MAC. This matching record will be stored on the activation database. If your computer has more than one network cards, CMS server will detect them and provide you a dropdown list to select from.
How to Activate the Licenses
There are two ways to activate the licenses depending on your CMS server network condition:
Online Activation
If your CMS server computer has available Internet access, you should take online activation.
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Step 1
: Membership ID in ACTi Member Center is required for activation. Register one for free at
http://member.acti.com/
Step 2
: Log in CMS server, go to Setup pageSystem tabLicense“Online Registration”. Select the MAC Address, enter your License Key, member Account and Password, and then click “Apply”. CMS server will connect to the activation database via Internet to register the license key, and unlock the channels.
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Purchase licenses from ACTi, get the
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On another computer, access ACTi website to activate the licenses using the
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1
2
Load the
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into CMS server
3
CMS server
Computer
(Internet access)
Offline Activation
Offline activation does not require Internet access for CMS server. It is used when CMS is located in a network not connected to public Internet (e.g. in a restricted military base). You will need to get an activation file (AUL.lic file) from another computer and transfer it to CMS server computer.
1. Membership ID in ACTi Member Center is
required for activation. Register one for free at
http://member.acti.com/
2.
Access http://www.acti.com/support/LicenseMgt/CMS_registration.asp, enter the License Key and the MAC address of CMS server computer, click “Submit”. An email with activation code file (AUL.lic) will be sent to your registered e-mail account.
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Important Notice
The license data will be erased once CMS server is uninstalled. Be sure to retain your license key information in a safe place because you may need to reinstall the software. After the software is uninstalled, you should contact ACTi Customer Help Desk http://www.acti.com/CHD to clear the original registration data in our database, and then you may activate the license again.
Tip
Tip
1. Click Windows Start, in the run box on Start menu, input “cmd”.
2. Execute the cmd program, and input the command “ipconfig /all” or “getmac”
3. The MAC address will be referred to as the Physical Address, made up of 12 characters e.g. 00-1E-65-FE-8E-98
Activated Licenses
Important
3.
Log in CMS server from local or via web client. Go to Setup System tab License
“Offline Registration” click “Import” and upload the license file (AUL.lic). Click “Apply” to activate this license.
Verify Your License
Once your license is successfully activated, the license information will be shown on License page.
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Log in to the System
Access CMS via Internet Explorer
From Server Computer Using Local Client
Open Internet Expolrer. If your computer is where CMS server is installed, type
http://localhost/ or the computer’s IP address in URL box.
From Remote Client Computer
A remote client refers to any client using a computer over WAN or LAN other than server computer. If you are connecting to a CMS server as a remote client, please type server computer’s IP (e.g. local network ip: http://172.16.26.217 within LAN; public IP
http://220.228.146.21 or domain name http://cms.acti.com over WAN ) in URL box. If the
port number is 80, you can omit it when typing the address.
Accept ActiveX Controls Installation Requests
CMS interface requires the add-on ActiveX Control components, please make sure browser’s security settings allow ActiveX controls to be downloaded and installed. When your browser asks if you allow ACTi Corporation’s add-on components to run, please allow them.
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Login Failure Troubleshooting
Once you confront with problems accessing CMS server, refer to the possible conditions below and follow the instruction to solve your issues.
Condition 1: Why can’t I access CMS server via my browser?
After typing in the correct CMS server IP, if you cannot access CMS Login page, you may get the below browser screens:
Cause: Server is not ready Solution: It will take a little while for the server to get ready to run after the installation is
completed, please wait a few seconds and connect again.
Condition 2: Why can’t I install Active X controls after logging in?
ActiveX Control components are essential for CMS server to present user interface. The message below will show if these controls were not installed.
Cause 1: Your Internet Explorer browser version does not support CMS. Solution: Make sure you are using the 32-bit version of Internet Explorer.
Cause 2: Your browser restricts the installation of add-on components.
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A B D
C
Solution: Internet Explorer security settings may restrict the installation of add-on components.
To ensure CMS server is always accessible from your web client regardless of any change in browser’s overall Internet security settings, you may add CMS server site to Internet Explorer’s Trusted sites. These sites are which you consider safe and wish to visit with low security restrictions while maintaining higher security for the rest of the Internet.
1. On IE browser, click Tools Safety and make sure ActiveX Filtering is unchecked.
2. On IE browser, go to Tools Internet OptionsSecurity tab, select “Trusted sites”, set the security level to “Medium High”, and then click “Sites”.
3. Add http://localhost or server IP to the zone, and clear the box “Require server verification (https:) for all sites in this zone”.
4. Back on Security tab, click “Apply” to apply the changes. This will allow ActiveX and
scripting to be available for the chosen sites but not for the Internet as a whole.
Login
A. Enter Account & Password
Account (non case-sensitive):
Admin (default)
Password (case-sensitive):
123456 (default)
B. Change UI language
To change UI language, select the desired language from “Language” dropdown list.
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The email address input in Forgot Password window should match
the one under your User account saved in CMS server.
C. Remember Account/Password
To have the server remember your Login Account and Password for future, check
“Remember Account/Password”. Clicking “Don’t Remember” will clear your input text and reset to default.
To directly enter the main page every time you log in from this PC in the future
Check “Remember Account/Password” then “Auto Login” to skip the Login
page. If your computer may be accessed by someone without proper authority, please DO NOT use either of these functions.
To cancel auto-login, on title bar, click “Logout” to return to login page, and this function is cancelled.
D. Retrieve the Forgotten Password
CMS Server can send the password of the User’s account to the saved email address. To have Users be able to use this service, please make sure (1) the SMTP settings have been configured (refer to How to Setup SMTP Settings for Event Rules on page 55) and (2) a valid email address has previously been saved in Setup page Users tab User list.
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A C D E F G B
Access CMS Server via Workstation
CMS Workstation includes a set of programs that provide interface between users and the CMS server. It may be installed on the same PC as the CMS server, or on a separate client computer.
Double-click the shortcut icon on your desktop to execute this workstation application.
Login
Fill in the following fields then click “Login” to log in to the system. The login process of
Workstation is very much the same as that of Web browser:
A. Server IP & Server Port
In Server IP field, key in localhost or 127.0.0.1
C. Choose the Initial Screen
CMS user interface consists of three main module screens: Live
if CMS Workstation is on the same computer with CMS server. If you are connecting from a non-server computer, please input the IP address of server computer, for example:
220.228.146.22.
In Server Port field, key in the port number (default is 80).
B. Enter Account & Password
Account (non case-sensitive)
Admin (default)
Password (case-sensitive)
123456 (default)
View, Playback and Setup, you may choose one where you would like to enter after logging in. Default is Live View screen.
D. Language
Choose a UI language from drop-down list.
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E. Remember Login Information
To have CMS2 Workstation remember the Account, Password, your choices of Initial Page and UI Language, simply check “Remember
login info”. Click “Don’t Remember” will clear your input text and reset
to default.
To directly enter the desired page every time you log in from this PC , check “Remember login info” then “Auto Login” to skip the Login page.
If your computer may be accessed by someone else, you might consider not to use either of these functions.
To cancel auto-login, on title bar, click “Logout” to return to login page, and this function is cancelled.
F. Retrieve the Forgotten Password
Please refer to D. Retrieve the Forgotten Password on page 30.
G. Server Name/Server Sites List
CMS2 Workstation can remember multiple server sites and their login settings and show the site lists on Login window. To add a new site:
1. Click in the Server Name box and
input the server site name.
2. Fill in the other fields. If you disable the “Remember Account/Password”, then only the Server Name, Server IP and Server Port of this server site will be remembered.
3. Click “Save”
4. After a server site is saved, it will be
shown on Server Name dropdown list. You may click on its name to enter its Login window or to delete it from the list.
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A
B
5. You can export the saved server sites, or import it to another Workstation client computer. Access CMS server via CMS2 Workstation, go to Setup page System tab Workstation.
A. Export current server sites list
Click “Browse” to select a folder to save the list, and then click “Export”. This file will be
saved as an *.xml file.
B. Import a server site list
Click “Browse” to select the *.xml file, and then click “Import”. The server sites will appear in Server Name dropdown list on Login window of your next login.
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In this module, you can see live view from NVRs, perform PTZ operations with a mouse or a joystick, view system log, receive alerts on the event panel, set view layouts, perform manual recording or take a snapshot.
You may search and play existing recordings in multiple channels synchronously. Snapshots or video segments can be taken from playback files. Recorded files can also be exported to AVI format here.
This module includes user setup, NVR source/device setup, TV Wall setup, event setup and CMS system-wide settings.
Set up the System
This chapter will guide you through everything you need to know in System Setup procedure from first time connection with CMS server to general system configuration.
CMS Main Screen
On the right are link buttons to three CMS major functions: (1) Live View, (2) Playback and (3) Setup. You can click the orange button to enter the function page.
Live View
Playback
Setup
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Setup
Limited Group
Security Group
Monitor
Administrator
Group
Playback
Playback
Monitor
Manage Users
The User Groups/Users page allows you to (1) manage the access permissions of different user groups, (2) add users to or delete them from user groups, (3) assign users to specific user group. This chapter will take you through these settings.
Access Permissions
In CMS, the access permissions are managed by User Groups. User Groups defines which CMS operations and NVRs are allowed for the group users. Different User Groups will have different access rights. For example, an Administrator User is allowed for the complete operations in CMS system, while a standard User may only be permitted to see Live View and do Playback with limited NVRs. The chart below displays an example consisting of different employees as CMS Users and their access rights in this system:
Overview
Go to Setup page Users tab. There are two sections to manage User Groups and Users individually.
User Groups: To setup user groups and its permissions for device and functionalities. Users: To manage user accounts and configure user information.
CMS has integrated Microsoft Active Directory® service to provide network administrators a more convenient choice for user management. Active Directory is a directory service built in Microsoft Server products to manage user identities and privileges within the domain network. As CMS runs on a server computer logged on to the same domain with an Active Directory
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server, you can import a user account or a group from those concurrently existing in Active Directory into CMS server. In this way, the user identification is processed by Active Directory centrally, and there is no need for CMS administrator to maintain these user accounts.
User Groups
You can specify access permissions to each NVR for an entire user group. This user grouping can save you significant amount of works if you have multiple users performing similar tasks and acting as similar roles.
There are already two default User groups
Administrator: With full permissions in CMS interface.  User: With the permissions to watch all camera live view and playback(Default).
The Administrator User is predefined with full permissions in the CMS server, and cannot be deleted. You can choose to create a new user group on CMS server or import an existing group from the Active Directory database within your domain.
1. Select , click “Add” and then choose the group type:
Add a new user group: Insert ID, group Name and group Description, your input in the Name field will be the name of this User group. Click “Apply” to finish.
Import a domain group as a User group:
Choose an existing user group from your domain, and click “Apply” to finish.
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Live View page Playback page CMS Setup page
Domain users added as a whole group
The domain users within that group will all be added to CMS server at the same time. To view the whole users within this group, please select and enable the “Show users in domain groups.” The account information of these domain users, unlike those user accounts you add one by one to CMS server, are not editable on Users page.
2. Assign CMS Permissions for created group. This will define what functions this User group is allowed to access. By default, a User group will initially be allowed to access only Live View page and Playback page on CMS, but without any permission to CMS or NVR settings, so you may have to assign the Source Permissions later.
3. Assign Source Permissions for created groups. This will define which NVRs this User group is allowed to access. If this User group is allowed to access later-added NVRs, check “New Source Default” and edit the permissions.
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New NVRs Existing NVRs
You may individually check the NVRs this user group is allowed to access, and set the permissions to configure NVR settings.
You may also enable the permissions related to a specific camera under the NVR.
Instead of tailoring the settings for each device, you may click “Device Unified Settings” and set universal settings, which will be applied to any device you check under this NVR.
You may copy the Source Permissions Settings to other sources. Click “Copy” under Source Permissions tab to bring up the target NVR menu, check the target sources, and click “Apply”.
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Click “Apply” on the top to save the settings.
Add Users
To create a user account with on CMS server.
1. Select , and click Add button.
2. Select User Type as Customized User or Domain User.
Customized User: an account created and managed on CMS server only. You will input an account name, its password and e-mail address for this User. Domain User: an account that already exists in Active Directory database within the domain. Since this is an existing account in your domain, you will have to select this account from Account dropdown list.
3. Insert user account, name, password, and the account e-mail (For Customized User).
4. Assign this created user account to a specific user group.
5. After you click “Apply”, this new user will be added to the list on the top.
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Note
Account /Password Rules
1. Account and Password fields allow alphabets, numbers, and symbols except the
following: / \ [ ] : ; | = , + * ? < > "
2. In Account field, for alphabets, the input will be recognized as lowercase letters. Space is only allowed between characters; the space in the beginning or at the end will be deleted when it is saved.
3. The Password field is case-sensitive, and the space is allowed.
Note
Admin is the default user account and belongs to “Administrator” user group. Hence, the user Admin and its group Administrator cannot be deleted; it possesses full permissions to all NVRs, devices, and CMS settings.
CMS server provides a procedure to help Users who have forgotten the password retrieve the original information, which relies solely on the “e-mail address” authentication. It is strongly recommended that you input an e-mail address that this User has access to when you establish the User account. To update the e-mail address of an account, go to Setup pageUsers tab  edit “Email” of an selected User account; the Users can also update the e-mail addresses themselves after logging in to CMS on Live View page Update Profile
Note
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Domain:
ACTi.com
Active
Directory
Domain
Controller
ACTi CMS
2.0 Server
Domain Users Management
As CMS server computer is logged on to a domain Active Directory, it can import a user account from Active Directory.
This type of User account is “Domain User”. Upon being added to CMS server, the User properties stored on Active Directory database including account name and e-mail address will be imported to CMS server.
Whenever the Domain User client tries to log in to CMS server, CMS server will first verify if this account exists in CMS server database, if not, it will then have Active Directory verify the user account and password.
As Active Directory owns the privilege to create, edit and delete domain users, the Domain
User’s account and password are not editable through CMS user interface but via Active Directory Administrative tool.
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No NVR
Manage NVRs
A CMS server manages multiple NVR severs, whose fundamental building blocks are the cameras or video encoders. The first thing you should do after you have registered the license is to setup your NVR connections in CMS Setup page. In this section, we will guide you through how to manage the NVRs and their devices.
Add an NVR
To start adding a new NVR, please follow steps as below:
1. On Setup page click “Source”. There is no source in All Sources list. Now click “Add Source”.
2. On the Add Source window, fill in the following fields and click “Apply”:
●Name - title of this NVR
●Host - the NVR’s IP address
●Port - the NVR’s port number
●Password - the Administrator’s password of this
NVR. By default, all the devices in the NVR will be automatically added to CMS server after you click “Apply”. If you want to select only the desired devices rather than import all the devices at this stage, de-select “Auto Import All Devices in
Source” before clicking “Apply”.
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Added NVR
Imported Devices: All
Imported Devices: None
Import Devices from NVRs
In most cases, with limited licenses, you do not import all devices of all NVRs to your CMS server. After an NVR is added, you may start selecting your desired devices to be imported to CMS server. Once a device is imported, on CMS interface you can (1) modify this device directly, (2) see its live stream ,(3) receive the instant event notifications from this device and (4) watch the recorded video of this device.
1. On All Sources list, select this NVR, the Using Devices list on the right will display the
imported devices. By default, all the devices of an NVR were already imported as you added it to CMS server.
2. If you have unchecked the box “Auto Import All Devices in Source” when adding this
NVR source, you have to select the devices to be added by yourself.Click “Import Devices” to enter NVR device list.
3. On the Import Devices list will show all devices of this NVR. Select the desired devices you
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Imported Devices: 2 and 4
Selected Devices:2 and 4
Tip
Whenever your CMS server loses connections with certain devices, it is always suggested that you click this button first, since the loss of connection probably resulted from some changes done on the NVR site.
want to import and click “Apply”.
4. The Using Devices list will be updated in accordance with your selection on Import
Devices list.
Synchronize Device Settings
The configurations done on NVR site will not be synchronized with CMS server actively. For example, an NVR administrator may replace several cameras (which have also been imported to CMS server) with new ones, and therefore the CMS site would lose the connections between those replaced cameras. On CMS site, you can synchronize with an NVR server via one click:
1. Go to Setup page Sources tab, on All Sources list, select this NVR.
2. On the right, click “Sync Devices” button.
3. Click “Apply”.
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Tip
You may turn off the status display of an NVR server and its devices shown in the Source Setup List. On Source tab, select the NVR server under All Sources list, and de-select
“Receive Event Message”
Manage Multiple NVRs
You may centrally manage multiple NVRs on the All Sources Setup List easily. Go to Setup page Sources tab. Under lists all the NVRs you added.
Search an NVR
To locate a specific NVR in the All Sources tree, you may input the keyword in its name in the search bar, click to start searching, and click to show all sources.
Delete NVRs
Highilight , a list of connected NVRs will appear on the right. Select the NVRs
you want to delete, and click “Delete” then “Apply”.
Synchroinze with All Devices
Highilight and click “Sync All Devices”, CMS server will synchronize with all the NVRs and imported devices.
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NVR User Group/Permissions management NVR User Account management NVR Storage setup
NVR System setup (Email/SMTP/FTP/Export folder/UI style) NVR License management NVR Backup/Restore/Language file management NVR Device list
Add Devices to this NVR by auto-search or manually
Configure NVR / Devices Settings
As CMS administrator owns unrestricted rights to control all the NVRs and their devices, it is sometimes more convenient to modify the NVR settings directly from CMS interface. On CMS
Source management page, you may change any property of an NVR or its devices.
NVR Settings
To enter an individual NVR’s settings, Go to Setup page Sources tab, on All Sources list, select an NVR, and click on the arrow to expand its sub category. By selecting a title, the setup page will appear on the right. Any change applied to the NVR will be saved to both NVR itself and CMS server.
Device Settings
To configure the settings of a device, select the device from Source Setup List, and modify the available settings on the right.
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Note
Please note the following before applying any change to an NVR server:
1. It is strongly recommended that you make a backup of the original NVR settings.
2. Only the devices in the same network segment with the selected NVR can be found or manually added by clicking “Add Device”.
3. To modify a device’s schedule or event rules, please select the device and enter the Schedule or Event tab on the right.
4. The customized views saved on an NVR server cannot be configured via CMS interface.
5. ENR system settings and storage settings are accessible only via ENR interface.
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Example Icon
Status Description
Video loss:
CMS cannot retrieve the video stream.
Modification has not been saved:
This device’s settings have been modified but not saved yet. If you leave these modifications unsaved, they will not take effect.
Connection loss:
CMS cannot build up connection with this NVR or device. Please check the connection settings (including IP Address, Port number, Account Name and Password); or increase the “Connection Timeout” to allow more time for the device or NVR to respond.
Disk Full:
The storage space of this NVR server is full, and no recording is taking place. You will need to go to Setup Source tab and configure the Storage settings in Source Setup List.
Recording:
This device is currently connected, and video is being recorded either manually or according to the schedule. The orange “SD” sign indicates that this device supports local storage.
Connected:
This device is currently connected, and the video stream is viewable on Live screen.
You have blocked the system event messages sent from this server, which means the current status of this server is invisible now.
Status Icon Description
On Live View screen or Setup page Source tab, the icons shown under All Sources category will display the status of each NVR server as well as the devices.
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CMS Event Rule
Motion is detected!
Server disk is full!
Camera NVR Server
CMS Server
Beep Alert
E-mail
Event Management
Under CMS’s management, an event detected by a single device can be notified not only to the NVR clients but to CMS clients at the same time. For example, once a camera detects a motion, both an NVR client and a CMS client can receive the alerts via emails. To do so, you have to set even rules in CMS Setup page Event tab. The event rules set here will be independent from those set on NVR.
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How to Edit an Event Rule
Go to Setup page Event tab. All the editable event rules are listed on the right.
NVR Status Event Rule
An event rule set for an NVR will trigger actions to notify CMS client.
1. Select an NVR source to edit an NVR event rule. There are seven types of NVR status that can be set as event triggers – Source Loss, Source Recovery, Schedule Service Start,
Schedule Service Stop, Disk Full, Disk is Available and Disk Not Found.
2. Highlight the rule you wish to edit. Double-click the “Response” field to edit the
response action.
3. On Event Edit window, you can enable multiple response actions by first checking the
box(es) to enable the items:
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Action Items
Function Description
Set to play beep sound for a number of repetitions.
On CMS2 Workstation client computer, you can upload a WAV file or an MP3 file as the alert sound, and set how many times this audio file is play when event occurs.
Beep and Audio file responses cannot be executed at the same time.
Enables CMS server to execute a specific command upon this event. You can use it to integrate CMS event with other programs. Enter the path of the command to be executed upon event.
Enables CMS server to send an email notification via SMTP server. The default SMTP and sender’s e-mail settings can be set in advance in
Setup page System tabSettings Email& SMTP Settings.
1. Type one or more recipients’ email
addresses in “To” column (if more than one, please separate them by “;”
symbol) or click the icon to select recipients from existing NVR User list. The User’s Email address should be set in advance (in Setup pageUsers tabUsers) so that it can be selected in this list.
2. Edit the e-mail subject and content.
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Action Items
Function Description
This kind of action will focus your attention on the channel on client’s Live View page when triggered. Pop-up: Brings up event pop-up playback window of selected channel upon trigger. You may also define the display duration of video on the window. Hot-spot: Displays video in Hot-spot window (red flashing frame) upon event. You may also define display duration of video on the Hot-spot window You may also define duration of the temporary View. Only Public Views are selectable for Switch View event rule.
Device Status Event Rule
An event rule set for a specific device will trigger actions to notify CMS client.
1. Select an NVR, click the arrow to expand its sub-categories, and select the device. There are five types of device status that can be set as event triggers – Motion, DI Trigger,
Video Loss, Video Recovery, Network Loss and Network Recovery.
2. Highlight the rule you wish to edit. Double-click the “Response” field to edit the response
action.
3. On Event Edit window, you can enable multiple response actions by first checking the box(es) to enable the items:
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Switch View: The current Live View will be switched to another one for a while. To enable this option, you will need to customize and save Views on Live View screen first.
Hot-spot and Switch View responses cannot be executed at the same time.
Makes CMS client computer play beep sound for a number of repetitions.
On CMS Workstation client computer, you can upload a WAV file or an MP3 file as the alert sound, and set how many times this audio file is played when the event occurs. (This CMS server has to be already on Server Site list, see G. Server Name/Server Sites List on page 32)
Beep and Audio file responses cannot be executed at the same time.
Pushes any of the following to a designated TV Wall monitor: a specific live view of a device, a customized CMS View, all devices of an NVR, or a TV Wall View Set to. Please check the box
“Enable” first to enable this configuration:
Send live view of a device Select Type as “Device”, the NVR Source and the Device name, define how
long this live view will stay on the screen, and click the monitor from the Target TV Wall station you select on the right.
Send live view of all devices Select Type as “Source” and the NVR Source, define how long this live view will stay on the screen, and click the monitor from the Target TV Wall station you select on the right.
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Send a CMS View Select Type as “View”, the name of the View Group, and the View name, define how long this live view will stay on the screen, and click the monitor from the Target TV Wall station you select on the right.
Send a TV Wall View Set Select Type as “TV Wall View”, the TV Wall station, and the name of the View
Set, at last, define how long this live view will stay on the screen.
To validate if this rule is successfully set, please make sure you have properly configured the involved settings like Motion Detection Regions or hardware devices like an audio speaker.
Manage the Event Rules
Event List panel gives an overview on event rules set on the CMS server. Go to Setup page
Event tab select All Sources on the left. As the entire available rules of all NVRs are listed here, you may want to sort out some of them from the long list.
View the Event Rules
To sort by NVR Source name or Event Name, click the titles to list the entries in ascending or descending alphabetic order; another way is to click an NVR source of a single device in Source Setup List to view their own event rules.
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Field Name
Description
Server
Input the sender’s SMTP server address. Only alphabets, numbers, and the symbols (.), (_), (-) are valid.
SMTP Port
Set the SMTP port, allowed value is from 1~65535, default is 25.
Account
Input the name of the SMTP server account. Only alphabets, numbers, and the symbols (@), (.), (_), (-) are valid.
Password
Input the password of the SMTP server account. Only alphabets and numbers are valid.
Security
Certain webmail providers provide the SSL/TLS-encrypted SMTP connections to secure your data when sending/receiving e-mails. Please check if the SMTP
Delete the Event Rules
On Event List, select the rules you wish to delete, and then click “Delete” to clear this rule.
How to Setup SMTP Settings for Event Rules
CMS supports email notification sent through an SMTP server. You can specify the email and server settings here.
1. Go to Setup pageSystem tabSettings Email& SMTP Settings.
Fill in each of the following fields.
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connection settings you use (especially the SMTP Port) now require to enable either SSL or TLS.
Sender Name
Input the name or title of the sender. You may input a name different from the account name.
Sender Mail
Input the sender’s e-mail address, which should be the same account you set for SMTP server.
2. As all necessary information is filled in, click “Send Test Mail” to try sending an email
according to your settings, and then log in to your SMTP server to check incoming emails. If the test mail is sent successfully, CMS server is ready to send out emails.
3. As the settings are confirmed, click “Apply” to save.
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System Log
The activities performed by logged-in Users are recorded on server as System Log. With the access permission, a user may view, search and export this record for analysis or investigation. This section will provide the instructions on how to read and search data in the system log.
“System Log” is one of the resident buttons on top of CMS server user interface, click it to enter either “CMS System Log” or “NVR Source System Log”.
CMS System Log
Upon entering the log page, you will be provided with a blank result list. After you define the searching criteria and click “Search”, the CMS System Log will search the activities performed on CMS.
To start, please define the search criteria.
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Search Time
The default is your current client time.
Log Type
You may filter the logs by activity Type. By default, all types are selected.
User Account
You may filter the activities performed by a specific user.
NVR Source / Device
You may filter the activities related to a specific NVR or a device.
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Note
If the pagination button appears to be disabled, that means no more records are found on CMS server. By default, the server will keep the logs for 30 days. If you wish to adjust the period, please go to Setup page System tab Settings, in System Log Settings section, key in the value in this field:
Read the Log
The search result will show 1000 records before and after your query time. You may click the pagination buttons to navigate earlier or later records. If there is an icon on the top right corner of an entry, click it to view the full description content.
A log entry contains several kinds of information including Date Time, Type, User Account, Source, Device and Description. Check Type and Description fields to know what the user has done or what happened to the whole system. In Type field shows what major functions this behavior was involved in, in Description field narrates how the change was done (in green font color, uppercase) and the result (in white font color).
Take the case below for example, you can tell that the admin user set up an event rule on 2013/4/25 for #1 device(11F_Entrance) on #2 NVR(MobileGo) to trigger a response upon the motion detected by #1 device(11F_Entrance)’s motion region 1.
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Export the Log
Click “Export” button to export the log as .csv file. You can specify the Time Duration, NVR Source, User Account and the involved Device of the logs, and click “Apply”.
NVR Source System Log
As the CMS administrator owns the same privileges of an NVR administrator, it is able to acquire the NVR system log from CMS interface. Unlike CMS System Log, NVR Source System Log records an NVR user’s activities on NVR. Click , enter Source System Log, specify the NVR Source name and other criteria, CMS will start searching.
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View List
Source List
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2
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Customize Views
After all NVRs and devices are added, you may start customizing the views for different users and purposes. This chapter will teach you how to add video source, arrange the channels and manage live view layouts.
In CMS system, a View refers to the layout where the live images of Cameras or Maps are placed in proper positions to suit the monitoring purpose. This is very similar to a camera group, which often consists of cameras in the same physical location. For example, a View named 11F Emap & Camera may contain the 11F floor plan and the cameras actually placed on 11F.
On CMS Live View, a saved View not only remembers (1) layout style, (2) which channel to display which camera, (3) but the fisheye view mode (for fisheye cameras only.
Live View Interface Overview
1. View Toolbar: Provides 24 options for layout styles and the functions keys for editing a
view.
2. Channel: Each channel window may display a camera view or a map. In edit mode,
you can adjust the channel size at will.
3. View List: All the saved Views are shown here. On Live View, you can go to
View Manager to group and manage these views (refer to Manage the Views on page
68).
4. Device List: In edit mode, drag a camera from here to your desired channel.
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Step 1: Create a New View
On View Tool Bar, click the Create View button , input the View Name, add a New Group for this View and decide whether this group is to be Public or Private, and then click “Apply”.
The views under Private View Group are only available to the User who created them. The views under Public View Group are open to every User.
Step 2: Enter Edit Mode
On View Toolbar, click the Edit View button , this view will turn into edit mode. In edit mode, you may add a video source to a channel, and adjust the channel size.
Step 3: Select a Layout
On View Toolbar, click the Expand button to find all provided layout styles. Select a layout that is perfect for your required channel number and ideal arrangement.
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Step 4: Add Video Source
In edit mode, move the mouse over the channel and click to select a camera from the source list. You may also directly pull a camera from the Device panel to your desired channel.
Remove the camera view: right-click on the channel and select “Remove”.
Step 5: Add a Map
By adding a map, you put a picture on the channel, where you may place camera icons later to make it an “e-Map.
In edit mode, move the mouse over the channel and click to upload a map. Please input the Map Name, select the image location (file format must be JPG) and click “Apply”.
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Map brightness: To change the map brightness, right-click on the map, select “Map Mask” and the brightness percentage level.
Map size:
By default, the map will be displayed in its original size. Use the button s on upper right to adjust the map size.
Enlarge to fill channel height Original image size Zoom in Zoom out
Edit map title: The map title will be shown on channel title bar. In edit mode, right-click on a map channel and select “Edit Map Information”
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To remove this device from map: Click To move this device: Left-click on the device icon and drag. To change the pointed direction: Mouse over the viewing angle area, left-click on the clockwise arrow to turn the direction.
Remove the whole map: Right-click on the map and select “Remove”. Manage maps: All the uploaded images are managed under Map Image Manager. On Live View screen, you may go to Map Image Manager to view, upload or delete the maps.
Step 6: Add Devices to the Map
Pull a device from Device List to the map.
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To adjust precise pointed direction: Right-click on the device icon, select “Pointed Direction”.
To adjust device’s viewing angle: Right-click on the device icon, select “Vision Angle”.
If this is a device of an NVR3 server (including GNR-3000 server, INR-410 server or INR-420 server) and its stream mode is set to DUAL or multi-streaming, you can choose a desired stream from View Toolbar. This choice of stream will be remembered by this View.
Step 7: Adjust the Channel Size & Layout
Adjust the channel size: Click on right lower corner of the channel window, drag and then release.
Switch channel windows: Click on a channel title until the cross arrow appears, hold it to drag this device or map to your desired channel.
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8 directional buttons
Zoom in / Zoom out
ePTZ Controls on PTZ Panel
Step 8: Save the View
Click on View Toolbar to save it.
Step 9: Set Default View
To set a View as default, select it in the View List panel and then click on View Tool Bar. By next time you log in, you will directly enter this View.
Step 10: Set Default Hotspot Channel (Optional)
By system default, the global hotspot channel will always be the top left one. You can set any other channel on your live view screen to be the default hotspot channel. Right-click on the channel and select “Default Hotspot” , then click on View Tool
Bar to save it.
Step 11: Set Fisheye Camera Mode
Define a view for a fisheye camera channel by selecting its mode and using ePTZ control. Please note that the maximum number of fisheye channels on the same View is 16.
1. On this channel, right-click to bring up channel menu, click “Fisheye Mode” and select one mode.
2. After the fisheye mode is selected, click a region of interest.
Use PTZ Panel controls to operate PTZ movements:
Click the mouse anywhere on the view to pan/tilt, scroll the mouse wheel to zoom in/out.
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4
5
6 7 2
3
1 2 4 5 1
3 6 7
Zoom in
Zoom out
Pan/Tilt
Note
Once a channel is changed to any of the following fisheye modes: Dewarping, Panorama, Double Panorama, Panorama/Focus or Quad, the resolution of this live stream will become 1920x1080, while NVR still records the live stream at the resolution you set on Setup page.
To reset the ePTZ navigation area back to default viewing angle, right-click to bring up channel menu, and then click “Reset”.
3. click on View Tool Bar to save the configuration.
Manage the Views
Each View belongs to a specific View Group. With the group management, CMS makes it easy to deal with Views you created for multiple Users. After you created and saved the Views on Live View screen, click View Manager.
1. Click on the arrow icon in front of a group folder to reveal its Views.
2. By selecting a View, you may directly modify its name in Name field.
3. You may change a group’s Group Type. Upon the change, for example, by changing a group from “Private” to ”Public”, all the views belonging to it will be open to every User.
4. Click this icon to add a new group.
5. Click this icon to delete a selected group.
6. Click this icon to copy a selected group to another group.
7. Click this icon to move a selected group to another group.
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Set View Link
By creating a link button on a map view, you can directly be linked to another view. On the picture below shows how to create a link button to 7F View on 11F map.
1. Select a map View, on which you will place a link button to another view.
2. Click on View Tool Bar to enter edit mode.
3. From View List, drag the target View to current View, a link button will appear.
4. Click on View Tool Bar to save it.
Set View Patrol
You may have the saved Views patrol in turns. In this way, the views in different area in your site may cycle through themselves for you automatically.
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On View Tool Bar, click then Create Patrol.
1. Input the Patrol Name.
2. Select the Patrol Type to be open to all Users or to the creator only.
3. Define the Global Dwell Time between the views. If you want to set different dwell
time length for individual Views, do not check this option, and configure them separately in below table.
4. Choose the Views to display in patrol. If you select the All Sources group, you will
also need to select “Source Layout Style” for it.
5. Click “Apply” to save the settings.
6. The saved patrols will be shown on the patrol list
after you click on View Tool Bar, you may delete and edit a saved patrol or select it to start patrolling.
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Tips to Enhance Live View Performance
Live view for multiple channels requires sufficient computing power to run the performance. In certain extreme cases, like when viewing several megapixel H.264 video streams at the same time, client computer will be overloaded and hence affect browser’s performance. This is a common limitation imposed upon all Windows based video management programs and web browser.
To enhance live view performance, below are several tips you may try:
1. Use another browser client to share these high-resolution channels. Given that there are 32 megapixel channels to be monitored, you may have Layout 1 to display channel 1~16, set Layout 2 to display channel 17~32, then open one browser client to show Layout 1 and the second browser on an extended monitor to show Layout 2.
2. Have CMS automatically lower the frame rate of live streams when system loading is high. Go to Setup page System tab Settings Display Performance Setting and enable this function. Basically, this setting will lower frame rate when the CPU usage is above certain percentage. You may also enable “Lower the frame rate when current layout is above_”, in this way, when the layout is displaying over certain number of channels, the frame rate of all live streams will be declined. By default, this setting will be applied to the live display of all connected web clients and Workstation clients.
A Workstation client computer can have its own specific display configuration without
being affected by CMS universal setting. Log in as CMS2 Workstation client, go to Setup page System tab Workstation and configure the Display Performance Setting.
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Let Windows Automatically Start up CMS Live View
You may have the CMS client application automatically run and open the live view after Windows starts. In this way, you may save steps and time before you eventually see the desired live view screen. Additionally, whenever a power breakdown takes place, the live view may recover as soon as your computer resumes.
If more than one users would log in to this computer, this tip might not be suitable due to account security issues.
1. On CMS server, set a Default View for your account. For detailed procedures, please refer to this section in this manual: Customize Views on page 61.
2. Set Auto-login for your Workstation client or web browser client. For detailed procedures, please refer to this section in this manual: C. Remember Account/Password on page 30.
3. If you are using a browser client, open the browser, and set the CMS server IP as default homepage.
4. Set your browser or Workstation application to start right after Windows has started. Click Windows Start Programs Startup to open the Startup folder, and drag the application shortcut into it. In your case, you will have to drag the Internet Explorer shortcut or CMS2Workstation shortcut into the
Startup folder.
5. The next time you start Windows, CMS live view will be running
automatically, and you may start monitoring the system in no time.
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Customize System Language
CMS server supports multiple languages for user interface display. There are already several translated language files in the server system. Each language is open to customization based on your own needs. This section will describe how to choose or customize language strings for your site.
Change System Language
You may decide which languages to be selectable on Login screen. The chosen languages will appear on the “Language” dropdown list.
Go to Setup page Language tab, click “Active Languages”. On popup window, check the
languages you need, and click “Apply”. By default, all languages are selected. As English and Traditional Chinese are the default system language, they are not removable from this list.
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Edit User Interface Wordings
Each language file contains four editable string tables. Each table displays the default wordings in English and the translation in target language.
To view the string table:
1. Select the language from “Select Language” dropdown list, then select a table from the “Language Group” list on the left column.
2. Your target language will be displayed on the right column, while the default system
language “English” appears on the left for reference. Click in any field on right column to customize your desired wordings, and click “Apply” to overwrite the current.
The new string will be applied by next time you log in. If you log in as a CMS2 Workstation client, please press button on Login page to synchronize with the latest modified
language file, then log in to the system.
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Export / Import Language String File
You may also click “Export” to export the language file as .xml format to edit in Notepad, or “Import” to import a language file to use in the system.
In general, it is suggested that you always save a modified language table with a different file name in a location other than default system language folder on server computer C:\Program Files\ACTi Corporation\CMS2\Language, then import it to use. In this way, you can avoid overwriting the original language file.
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Display Configurations
You can change the user interface style by arranging the main screen and Panel/Device List on the right or left. Go to Setup pageSystem tabSettings, scroll down to the User Interface Style section, select the setting style then click “Apply”. The change will be applied upon your next login.
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Video & Snapshot Export Configurations
By default, the snapshots taken by Users on Live View and all exported video files are saved to the current client’s Desktop. You may configure the destination by selecting another available
file location on your client’s computer. Go to Setup pageSystem tabSettings, in Export Video Settings section, click “Browse” to choose the file path.
You may also define what information is printed on each snapshot by checking the items: Date and time, Source ID, Device ID, Source Name and Device Name.
These configurations will take place after you click “Apply”.
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Model: IP Desktop
Manufacturer: CH Products
Model: Extreme™ 3D Pro
Manufacturer: Logitech
Joystick
In CMS, other than user interface PTZ panel and mouse operation, you may also control the PTZ movements by physical controllers. CMS supports two types of controllers, which both feature in a joystick with twelve buttons for users to assign specific actions.
How to Install the Joystick
1. Log out from CMS client interface.
2. Connect the controller device to your computer. To make sure the device is installed properly, open Windows Start menu and enter Devices and Printers to check the
status.
3. Log in to CMS server, go to Setup page System tab, enter “Controller” section and select your product.
4. You may assign specific commands from dropdown list to buttons 1~12 of the controller. When setting is done, click “Apply”. The modification you did on one controller model will be applied to the other joystick model as well.
5. To validate its function, go to Live View page and focus on a PTZ device channel to
operate the supported PTZ operations.
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Un-install Server Software
In certain cases, un-installation of CMS system is necessary, for example, (1) you want to terminate CMS server and clear all the evidence due to privacy and security reasons, (2) you need to reinstall the system due to an unsuccessful installation.
Before starting un-installation, please back up important data (please refer to Back up System Data on page 81) first and prepare the CMS server install shield application. This chapter will describe un-installation process.
Step 1: Remove CMS Server Program
1. Go to Windows Control PanelPrograms and Features (in Windows Vista /Windows
7/Windows 2008) to remove it. When you un-install CMS server program, the web client will be terminated at the same time.
2. After you choose to uninstall “ACTi CMS Server”
program, the uninstallshield will execute and notify you when it is completed.
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ACTi Product Folder
CMS program folder
Step 2: Remove CMS Server Program Folder (Optional)
If you are performing a complete un-installation without leaving any CMS server related data on the current computer, you may consider deleting this folder.
After un-installation, the CMS system folder will remain under ACTi product folder ACTi Corporation on your hard drive, the system configuration data here will not be removed until you delete them manually. By default, the path of CMS system folder is C:\Program Files\ACTi Corporation.
However, keeping this folder is convenient for a un-installation followed by an instant re-installation, for the previous system settings can directly be applied to the new server.
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key information provided in email or printed card to you after the purchase takes place.
Important Notice
1 2 3
Back up System Data
Making regular system backups is always recommended in case of unexpected disasters or accidents that may damage CMS server. Other than this, you may need to perform an on-demand backing up to (1) migrate the whole CMS server data to another computer, or (2) re-install the CMS server on current computer. There are several types of data on CMS server essential to your surveillance system please consider your purpose and follow the below instructions to create their backups.
CMS Settings Backup
CMS server can create a backup file of the whole system settings within one click. The settings being backed up include the following properties you set for system: (1) Users (2) Imported
NVR Source & Device properties (3) Event Rules (4) System Settings / User Interface Style / Joystick, and (7) the saved Views in Live View page, and (8) TV Wall Server information and TV Wall Views.
Step 1: Back up CMS System Settings
1. Go to Setup page System tabBackup / Restore
2. In Backup section, click “Browse” to select the destination for backup file, the file will be saved as Backup_YYYYMMDD.xml file. Then click “Backup” to export the file.
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Step 2: Back up CMS System Log (Optional)
The system log records the operations Users perform during logging in to CMS server. You may export the system log of latest three days as *.csv file as backup. Please refer to the section in this manual: Export the Log on page 60 for instructions.
Step 3: Back up NVR Source Backup (Optional)
You may also back up individual NVR’s system on Setup page System tabSource tab. This backup file is the same with that made on the NVR interface, which contains the entire system settings of an NVR server and its customized Views.
On Source tab, select your desired NVR and enter its sub category Maintenance. Click “Backup”, select a file destination path and click “Apply”.
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1
2
Restore System Data
Before starting restoring the system, make sure you have done the following: (1) Re-activate the license If you have activated the CMS licenses then done un-installation previously, please contact ACTi Customer Help Desk http://www.acti.com/CHD to clear the original registration data in ACTi license database, prepare the license key information for online activation or the activation file(.lic) for offline activation, and follow the instructions How to Activate the Licenses on page 23 to activate your license. The license should be activated before settings are restored so that the licensed channels are ready for recovery. (2) The backup file(.xml).
To start,
1. Go to Setup page System tabBackup / Restore
2. In Restore section, Click “Browse” to select the backup file, and then click “Restore” to
start restoring the settings.
3. The restoring process requires logging out of CMS server. After restoring is done, you
may log in using your previous user account properties.
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Advanced Administrative Tasks
To assist the CMS administrator in monitoring the server status and basic trouble-shooting, the CMS2 Administrator Tool is installed along with CMS server program on the server computer. This tool will start running as the server computer starts up, and resides in the system tray. You may double-click the icon to open this tool.
CMS Server Status
You may observe the CMS services status on Service tab.
Change Server Port
On Settings tab, input a new port and then click “Apply”.
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Change Authentication Method
You may enable the Digest authentication other than the basic way. With this method, when logging in to CMS server, User’s credentials are encrypted using MD5 algorithm. In this way, there is more secure protection to prevent from unauthorized access.
Please also note that, with Digest authentication method enabled, a mobile client user or a domain user will be blocked from CMS system.
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