For the purpose of improving reliability, design and function, the information in this
document is subject to change without prior notice and does not represent a commitment on
the part of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this Manual may be reproduced by any mechanical, electronic, or other
means in any form without prior written permission of the manufacturer.
Trademarks
ANR-IH61N1 is a registered trademarks of Acrosser; IBM PC is a registered trademark
of the International Business Machines Corporation; Ivy Bridge and core TM i is a registered
trademark of Intel Technologies Inc; Award is a registered trademark of Award Software
International Inc; other product names mentioned herein are used for identification purposes
only and may be trademarks and/or registered trademarks of their respective companies.
Appendix: Technical Support Form............................................... 72
4
Page 5
Chapter 1 Introduction
ANR-IH61N1 is designed for rack-mounted platform for networking appliance, e.g. VPN, SSL,
UTM or firewall. With 3rd Generation Intel Core i7/i5/i3 Processors / Pentium CPU, It is a
powerful platform to satisfy different applications. By eight 10/100/1000Mbps LANs, the
ANR-IH61N1 is sufficient for the small to middle size business security solution.
ANR-IH61N1 can install 2 x HDD,BIOS and Jumper can control LAN bypass feature. It
provides flexibility to access Internet by user setting. For ANR-IH61N1A, it has 2 x SFP
fiber ports. For ANR-IH61N1B, it has 4 x SFP fiber ports. Customers can establish
fiber redundancy to secure their network.
1.1 System Specifications
Item Description Remark
Model Name ANR-IH61N1/A/B
Product
Descriptions
PCB AMB-IH61N1/A/B
General
Thermal solution 1. CPU FAN + System FAN
CPU 3rd Generation Inter Core i7 Processors
System Memory 2 x DIMM socket support DDR3
ANR-IH61N1/A/B, Networking Rackmount Server with PCH H61, 6 *
RJ45 GbE LAN (2 pair bypass) and 0/2/4 SFP fiber GbE (w/o bypass)
i7-3770
3rd Generation Inter Core i5 Processors
i5-3550S
3rd Generation Inter Core i3 Processors
i3-3220
Intel Pentium Processor G2120
1333/1600 up to 16G
BIOS 1. Support Console re-direction
2. Support bypass setting(default disable)
3. Support boot from LAN(RJ45 L1~L6)
System Chipsets Intel PCH H61
Network Interface
5
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Ethernet 6 * RJ45 and 0/2/4 * SFP
LAN by-Pass 1. LAN1/LAN2, LAN3/LAN4 support
by-pass
2. Reserve 1*3 pin Jumper for Hardware
select bypass status
I/O
Front panel From left to right:
1. LCM module
2. Up, Down, Left, Right key pad
3. Reset Button
4. Power LED/HDD/bypass 1 & 2 :
Green/Green/Yellow/Yellow
5. 0/2/4 SFP (F1~F4)
6. COM port (RJ45)
7. 2 * USB 2.0
8. LAN 6/5/4/3/2/1
1. LCM pin header(7-pin pinhead 2.54mm )
2. ATX 24pin Power input
Internal I/O
3. 1*8 pin 2.54mm reserve
4. VGA pin header (2*5pin, 2.0mm)
5. ATX12V 4pin Power Input
Storage
CF 1 x Compact Flash socket
Support UDMA
HDD bay 2 x 2.5” HDD bay
SATA 2 *SATA2
-20~80oC (-4~176oF)
Temperature
Relative Humidity 0 to 90% @ 40°C, non-condensing
Power supply Standard ATX power (250W~300W)
Power
ATX circuit as A T mode with power switch
Requirements
EMC & Safety
EMC CE, FCC Class A
Safety EN 60950-1:2006/A12:2011
7
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1.2 Packing List
Check if the following items are included in the package.
Model Name Part Lists QTY
ANR-IH61N1/A/B
1.3 Features
ANR-IH61N1/A/B system
Quick manual
CD Utility
SATA cable
Console Cable(RJ45)
USA or Europe or Japan or UK power cord
Rack bracket
Screw for bracket (for Rack + HDD bracket)
Power cord hook
Box Packing
1
1
1
2
1
1
2
1
1
1
Supports LGA1155 Intel® Core™ i7/i5/i3 processor / Pentium CPU
Intel H61 Chipset
DDRIII DIMM x 2, up to 16GB memory
Intel 82574L 10/100/1000Mbps x 6
Two pairs LAN ports support bypass feature (LAN 1/2 + LAN 3/4)
LAN bypass can be controlled by BIOS and Jumper
CF socket, 2.5” HDD x 2, SATA II interface x 2
Console, VGA (pinhead), USB 2.0 x 2 (connectors)
Support boot from LAN, console redirection
8
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1.4 System Dissection
(1) Dimensions
(2) Front Panel (ANR-IH61N1A)
LCM Module
Fiber SFP *2
Console
USB*2 LEDs
9
LAN *6 Keypad LEDs
Page 10
9
3
5
7 8
(1) Back Panel
(2) System Configuration
1
Power Inlet
2
4
6
10
10
Page 11
Item Description Quantity
1 TOP COVER 1
2 POWER SUPPLY 1
3 BOTTOM BASE 1
4 POWER BRACKET 1
5 1U EAR BRACKET 2
6 HDD BRACKET 1
7 MEMBRANE 1
8 AMB-IH61N1/A/B 1
9 CPU Heatsink module 1
10 FAN 3
11
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Chapter 2 Procedures of Assembly/Disassembly
2.1 2.5” HDD Installation
The following instructions will guide you to install 2.5” HDD step-by-step.
1. Unfasten 2 screws of chassis top cover and take off it.
2. Release HDD bracket by unfastening 4 screws.
12
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3. Take out HDD screws from packing bag.
4. Fix HDD with HDD bracket by 4 screws.
13
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5. Fix HDD with HDD bracket by 4 screws.
14
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6. Plug SATA power cable into motherboard.
7. The SATA power cable MUST go through below M/B power cable, please follow
below photo.
15
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8. Connect SATA cable and SATA power cable with HDD module.
9. Assemble top cover back by fastening the 2 screws.
16
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2.2 CF Card Installation
1. Open the top cover (the same as above steps).
2. Push CF card into CF socket.
3. Finish the CF card installation.
17
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2.3 Power Cord Hook Installation
1. Take out the hook from packing bag.
2. Install the hook from right side firstly.
3. Then install the hook by left side.
18
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2.4 Rack Bracket Installation
1. Take out the screws and Rack bracket from packing bag.
2. Fixed the Rack bracket to Chassis by fastening 6 screws.
19
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Board Guide
20
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Chapter 3 Board Introduction
A
MB-IH61N1 is designed for rack-mounted platform for networking appliance, e.g. VPN,
S
SL, UTM or firewall. With 3rd Generation Intel Core i7/i5/i3 Processors / Pentium CPU, It is
a
powerful platform to satisfy different applications. By eight 10/100/1000Mbps LANs, the
A
MB-IH61N1 is sufficient for the small to middle size business security solution.
AMB-IH61N1 can install 2 x HDD,BIOS and Jumper can control LAN bypass feature. It
provides flexibility to access Internet by user setting. For AMB-IH61N1A, it has 2 x SFP
fiber ports. For AMB-IH61N1B, it has 4 x SFP fiber ports. Customers can establish
fiber redundancy to secure their network.
3.1 Board Specifications
Supports LGA1155 InPU
Intel H61 Platform
SATAII x 2,
USB2.0 x2
Option1: Intel GbE LAN x6
Option1: Intel GbE LAN x6 + 2 Fiber
Option1: Intel GbE LAN x6 + 4 Fiber
tel® Core™ i7/i5/i3 processor / Pentium C
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3.2 Package Contents
Check
Model Name Part Lists QTY
AMB-IH61N1/A/B
if the following items are included in the package.
AMB-IH61N1/A/B Board
Quick manual 1
SATA cable 2
CD Utility 1
Console Cable (RJ45) 1
Box Packing 1
1
22
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3.3 Block Diagram
23
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Chapter 4 H/W Information
This chapter describes the installation of AMB-IH61N1/A/B. At first, it shows the
Function diagram and the layout of AMB-IH61N1/A/B. It then describes the unpacking
information which you should read carefully, as well as the jumper/switch settings for the
AMB-IH61N1/A/B configuration.
4.1 Main board illustration
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3
56789
3
5161718
72829
30
32 33
4.2 Locations of IO ports & Jumper settings definition
4.2 Locations of IO ports & Jumper settings definition
1-2 Forced Normal (Default)
2-3 Controlled By CPLD
Ope
Forced Bypass
n
CMOS Backup Battery:.
An onboard battery saves the CMOS
memory to keep the BIOS information
stays on even after disconnected
your system with power source. Nevertheless,
this backup battery exhausts after
some five years.
Model Name Model Parts Difference Remark
AMB-IH61N1 Intel GbE LAN x6
AMB-IH61N1A Intel GbE LAN x6 + 2 Fiber
CN3
AMB-IH61N1B ber Intel GbE LAN x6 + 4 Fi
CN3
CN4
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Chapter 5 BIOS Stin
etgs
This chapter describes the BIOS menu displays and explains how to perform common
tasks needed to get the system up and running. It also gives detailed explanation of the
elements found in each of the BIOS menus. The following topics are covered:
Once you enter th
screen. Use the arrow keys to highlight the item and then use the <+> <-> keys to select the
value you want in each item.
e AMI BOS™ CMOS Setup Utility, the Main Menu will appear on the
Note: Listed at the bottom of the menu are the control keys. If you need any help with the
item fields, you can press the <F1> key, and it will display the relevant information.
33
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5.2. Advanced Setup
Option Choice Description
SA TA Configuration
W83627DHG Super
IO Configuration
Serial Port Console
Redirection
Intel(R) 82576
Gigabit Dual Port
Network Connection
Intel(R) 82574L
Gigabit Network
Connection
N/A SATA Device Options Settings
N/A System Super IO Chip Parameters.
N/A Serial Port Console Redirection
N/A Configure Gigabit Ethernet device parameters
N/A Configure Gigabit Ethernet device parameters
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5.2.1. SATA Mode Selection
SA TA Mode
Option Choice Description
IDECI perate. / AHDetermines how SATA controller(s) o
Selection
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5.2.2. W83627DHG Super IO Configuration
Option Choice Description
COM1 Configuration
COM2 Configuration
LAN by Pass
Function
N/A Set Parameters of Serial Port 1 (COMA)
N/A Set Parameters of Serial Port 2 (COMB)
Disabled / EnabledEnable or Disable LAN by pass function
36
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5.2.2.1. COM1 Configuration
Option Choice Description
ange Settings
Ch
Auto IO=3F8h; IRQ=4
O=3F
/ I8h;
IRQ=3,4,5,6,7,10,11,1
2 / IO=2F8h;
IRQ=3,4,5,6,7,10,11,1
2 / IO=3E8h;
IRQ=3,4,5,6,7,10,11,1
2 / IO=2E8h;
IRQ=3,4,5,6,7,10,11,1
2
Select an optimal setting for Super IO device.
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5.2.2.2. COM2 Configuration
38
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Option Choice Description
Serial Port
Change Settings
Disabled / Enabled Enable or Disable Serial Port (COM)
Auto IO=3F8h; IRQ=4
/ IO=3F8h;
IRQ=3,4,5,6,7,10,11,1
2 / IO=2F8h;
IRQ=3,4,5,6,7,10,11,1
Select an optimal setting for Super IO device.
2 / IO=3E8h;
IRQ=3,4,5,6,7,10,11,1
2 / IO=2E8h;
IRQ=3,4,5,6,7,10,11,1
2
Standard Serial Port
Mode / IrDA Active
pulse 1.6 Us / IrDA
Active pulse 3/16 bit
time / ASK-IR Inverting
Device Mode
IRTX, Routed to IRRX
/ ASK-IR Inverting
Change the Serial Port mode. Select <High S peed> or
IRTX &500KHz,
<Normal mode> mode
Routed to IRRX /
ASK-IR Inverting
IRTX, Demodulation to
IRRX / ASK-IR
Inverting
IRTX&500KHz,
Demodulation to IRRX
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5.2.3. Serial Port Console Redirection
Option Choice Description
Console Redirection
Console Redirection
Settings
EMS
EMS Settings
onsole Redirection Enable or Disable. Disabled / EnabledC
The settings specify how the host computer and the remote
N/A
Disabled / Enabledwindows emergency management service
N/A
computer (which the user is using) will exchange data. Both
uters should have the same or compatible settings.
comp
The settings specify how the host computer and the remote
computer (which the user is using) will exchange data. Both
computers should have the same or compatible settings.
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5.2.4. Intel(R) 82576 Gigabit Dual Port Network Connection
Option Choice Description
NIC C
onfiguration
Blink LEDs (range
0-1
Link Status
N/A twork device
Disc onnectedLink Status
Click to configure the ne port.
to 15 seconds). N/A Blink LEDs for the specified duration (up
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5.2.5. Intel(R) 82574L Gigabit Network Connection
Option Choice Description
NIC Configuration
Blink LEDs (range
0-1
Link Status
N/A Click to configure the network device port.
N/A Blink LEDs for the specified duration (up to 15 seconds).
Disconnected Link Status
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5.3. HW Monitor Setup
Option Choice Description
SYS temperature
CPU temperature
Cd
PU Fan Spee
VCORE
N/A This item displays the System Temperature
N/A This item displays the CPU Temperature
N/A This item dis
N/A This item displays the VCORE
plays the CPU FAN Speed
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5.4. Chipset Setup
Option Choice Description
LAN 1 ~ 6
EHCI1
Disabled / Enabled Control the LAN Port Enable / Disable
.0)
N/A
Control the USB EHCI (USB 2
functions. One EHCI controller must
always be enabled.
44
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5.4.1. USB Configuration
Option Choice Description
EHCI1
Disabled / Enabled
Control the USB EHCI (USB 2.0) functions. One
EHCI controller must always be enable.
45
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5.5. Boot Setup
Option Choice Description
Setup Prompt
Timeout
Boot up NumLock
State
Boot Logo
PXE Function
N/A
Number of sec
65535(0xFFFF) means indefinite waiting.
ON / OFF Select the keyboard NumLock state
Disabled / EnabledEnables or disables Quiet Boot option
Disabled / Enabled Controls the execution of UEFI and Legacy PXE OpROM
onds to wait for setup activation key.
46
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5.6. Security Setup
option Choice Description
dministrator
Pad sswor
HDDme
module na
N/A Set Administrator Password
Set HDD Password (It will show the HDD model, if you have
N/A
to join the HDD.)
47
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cription 5.6.1. HDD Password Des
option Choice Description
Set
HDD Password
N/A
Set HDD User Password.** Power Cycle
System after setting Hard Dis
* Advisable to
k Passwords ***
48
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5.7. Save & Exit Setup
option Choice Description
Save Changes and Exit
Discard Changes and
Exit
Pressing <Enter> on
this item for save
changes and exit.
Pressing <Enter> on
this item for discard
changes and exit.
Exit system setup after saving the changes.
Exit system setup without saving any changes.
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Pressing <Enter> on
this item for
Save Changes
Discard Changes
Restore Defaults
Save as User Defaults
confirmation : Save
configuration
Pressing <Enter> on
this item for
confirmation:
Previous Values
Pressing <Enter> on
this item for
confirmation:
Load
Load
Optimized
Defaults
Pressing <Enter> on
this item for
confirmation:
Save
Save Changes done so far to any of the setup options..
Discard Changes done so far to any of the setup options.
Restore/Load Default values for all the setup options.
Save the changes done so far as User Defaults.
Restore User Defaults
configuration
Pressingr> on
confirmation:
confirmation:
<Ente
this item for
Restore
User Defaults
Load
Previous Values
store the User Defaults to all the setup options.
Re
50
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C 6
hapter Driver And Utility Installation
6.1. Driver CD Interface Introduction
Acrosser provides the a driver CD, which includes the drivers, utilities,
applications and documendows environment, it can be guided by
theor t
setup program; f, the related files can be found at
folder “IH61N1\Linux”.
Once putting the CD into the optical disk drive, it will run automatically. The driver CD
will also detect the MB information to see if they are matched. The following error messages
apn in
pear if you get acorrect driver CD.
It indicates that the board information is not available.
ts. For Win
Linux environmen
51
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6T.1.1 Driver Page
his is the Driver Installation Page.
52
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Click the icon, all the drivers will be selected.
53
Page 54
Click the icon, all selected items will be cleared.
54
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Click the icon to install the selected drivers.
The progress bar shows up. The main window will temporarily disappear.
55
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Please click ‘Yes’ to restart the system.
56
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Click this icon to browse this CD content.
57
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6.1.2 Utility Page
Note:
For Testing utility running completely, it should be run at test-signed kernel-mode under Operating
System x64 edition.
“BCDEdit /set testsigning on” is the introduction to run at command mode which turns test-signed
kernel-mode to on. Please refer to MSDN by following URL for more detail.
http://msdn.microsoft.com/en-us/library/windows/hardware/ff542202(v=vs.85).aspx
58
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LAN Bypass APIs Test Utility
LCM Test Utility
59
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Watch Dog Test Utility
Sample code
60
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6.1.3 Application Page
61
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.
6.1.4 Documents Page
Double click on one of the items to open the manual.
Technical Support Form
62
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Chapter 7 Software Installation and
Programming Guide
7.1. Introduction
7.1.1 LCD Control Module
The LCM (short for LCD Control Module) APIs provide interfaces to control the module. By
invoking these APIs, programmers can implement the applications which have the functions listed
below:
1. Clear LCD screen.
2. Turn on or off the cursor on the screen.
3. Move the cursor on the screen.
4. Turn on or off the text on the screen.
5. Get the identification of the pressed key of the LCM.
6. Show the text on the screen.
7.1.2 Watchdog
AMB-IH61N1 provides Watchdog timer. Users can use the Watchdog APIs to configure and to
ccess the Watchdog timer. The Watchdog timer can be set to 1~255 seconds. Setting the timer to
a
ero disables the timer. The remaining seconds of the timer to reboot can be read from the timer.
z
In this Watchdog package, we provides:
1. Watchdog test utility.
7.1.3 LAN Bypass Subsystem
Two pairs of LAN ports on AMB-IH61N1 implement the bypass function. Users can invoke the
LAN Bypass APIs to control the bypass states of the LAN ports and set up the LAN Bypass
Watchdog timer ( this watchdog timer is different from the system watchdog timer mentioned in the
previous paragraph ).
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7.1.4 IH61N Library (Window platform only)
Ter,
he released code for Windows platform includes a folder called ‘AMB-IH61N1’. In this fold
there ss
are header files and source codes of all the APIs of LCM module, Watchdog, and LAN Bypa
functions. The source cond ‘IH61N.dll’. Users
who want to invoke the Arce code and compile
eir application with the library ‘IH61N.lib’ or ‘IH61N.dll’.
th
Besides IH61N libraries, there a
These files are indispensable for LA
three files with LAN Bypass application, Watchd
WinIo32.lib, WinIo32.dll, and WinIo32.sys implicitly
7.2. File Desc
7.2.1 LCD Control M
On Linux platform:
1. lcmdemo.c
This file is the source code of t
des in this folder generate the API library ‘IH61N.lib’ a
PIs can include the ‘IH61N.h’ in their application sou
re WinIo32.sys, WinIo32.lib, and WinIo32.dll in this directory.
N Bypass application, Watchdog application. Please put these
og application in the same folder . The APIs invoke
.
riptions
odule
he demo program. This program displays the user interface,
processes user’s input, and invokes LCM APIs to demonstrates the functions of LCM.
2. lcm.h
This file includes the declarations and macro definitions needed by lcm.c.
3. serialport.h
This file includes the declarations and macro definitions needed by serialport.c.
On Window platform:
. IH61N.h
1
The header of the APIs.
3.
IH61N.lib and IH61N.dll
The API libraries.
64
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7.2.2 Watchdog
On L
inux platform:
1. Libw83627.h
This file includes the declarations of the APIs and macro definitions.
2. maintest.c
The source code of the utility.
On Windows platform:
. IH61N.h
1
The header file of the APIs.
2. IH61N.lib and IH61N.dll
The API libiaries.
7.2.3 LAN Byp
On Linux platfo
1. bypass.h
This file includes the declarations of the APIs and macro definitions.
2. main.
The source code of the utility.
On Windows platform:
. IH61N.h
1
The header file of th
2.
IH61N.lib and IH61N.dll
rm:
c
ass Subsystem
e APIs.
The API libiaries.
65
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7.3. API List and Descriptions
7.3.1 Type
Type
def char i8;
Typedef unsigned char u8;
Typedef shor
Type
def unsigned short u16;
ypedef unsigned long u32;
T
ypedef int i32;
T
t i16;
Definitions
7.3.2 LCD Control Module
1. i32 clrscrLcm( void )
Description: Clear
Return value: 0 after the screen is cleared.
2. i32 cursorLcm( bool mode )
the screen of the LCM.
Description: Acc
the cursor o
m
ode = true, show the cursor.
mode = false, eliminate the cursor.
Return v
. i32 cursorActionLcm( i32 type)
3
Description: According to the argument ‘type’, move the cursor to the indicated position. The
displayed text is not
type = HO
type = MOVERIGHT, move
if the original column < 15.
type = MOVELEFT, move
the original column
pe = MOVEBACK, move the cursor to the column which is to the left of its original position
ty
and delete the character at the new position if the original
column > 0.
alue: 0 after the cursor has been shown or eliminated.
ME, move the cursor to row 0, column 0.
ording to the argument ‘mode’, show the cursor on the LCM screen or eliminate
n the LCM screen. The position of the cursor is unchanged.
altered.
the cursor to the column which is to the right of its original position
the cursor to the column which is to the left of its original position if
> 0.
Return value: 0 after the cursor is moved.
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4. i32 displayLcm( bool mode )
Description: Show the text on the LCM screen or eliminate the text on the LCM screen. The
content of the text is not altered.
mode = true, show the text.
mode = false, eliminate the te
Return value: 0 after the text
xt.
has been shown or eliminated.
5. i32 getKeyLcm( void )
Description: Scan the LCM an
Return value: ‘UP’ if the ‘up’
d return the identification of the pressed direction key.
direction key is pressed.
‘RIGHT’ if the ‘right’ direction key is pressed.
‘LEFT’ if the ‘left’ direction k
‘DOWN’ if the ‘down’ directio
ey is pressed.
n key is pressed.
‘NONE’ if none of the keys is pressed.
6. i32 getPositionLcm( i32 *row, i32 *column
Description: Get the position of the cursor a
rguments ‘row’ and ‘column’.
a
Return value: 0 if the reques
t for the coordinate has been served.
)
nd write the coordinate to the memory pointed at by
7. i32 setPositionLcm( i32 row, i32 column )
Description: Set the position o
Return value: 0 after the position h
-1 if the argument ‘row’ or ‘column’ meets any of the
conditions:
(1) row is not 0
f the cursor according to the arguments ‘row’ and ‘column’.
as been set.
following
.
(2) row is not 1.
(3) column
is less than 0.
(4) column is greater than 15.
8. i32 showLcm( i32 length, u8 *info )
Description: Start from the c
urrent position of the cursor; print the text pointed at by ‘info’ to the
LCM screen. The number of characters to be printed is at most ‘length’. If the remaining columns
available for printing the
text is less than ‘length’, the number of the characters to be printed is:
16 – ( column number of the current position of the cursor ).
Return value: 0 after the text is printed.
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7.3.3 Watchdog
1. Syntax:
Void wdt_start(int, int
Description: This function read the value of the watchdog tim
P
arameters: None.
Return V
unsigned integer.
2. Syntax:
Description
Parameters: None.
Return Value: None.
3. Syntax:
escription: This function get WDT_Counter.
D
alue: This fun
Void
wdt_stop(void)
: close watch dog timer.
Int get_wdt_count(void)
)
ction return the value of the time counter and return it to the caller as an
e counter and return it to the caller.
Parameters: None.
Return Value: None.
7.3.4 LAN Bypass Subsystem
1. void enableWdt(void)
Enable Watchdog Timer. (This timer is differ
configured by the API described in 6.2).
2. void disableWdt(void)
Disable Watchdog Timer.
3. void reloadWdt(void)
Reload Watchdog Timer.
4. void forceNormal(void)
ent from the System Watchdog timer, which is
Force the port to become normal state.
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5. void forceBypass(void)
Force the port to become bypass state.
. void setWdt4(void)
6
Set the watchdog timer to 4 seconds.
7.
void setWdt8(void)
Set the watchdog t
imer to 8 seconds.
8. void setW
Set th seconds.
dt16(void)
e watchdog timer to 16
9.
void setWdt32(void)
Set the watchdog tim
er to 32 seconds.
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FAQ
There are 2 kinds of SATA modes --- AHCI & legacy IDE mode. When you use the Linux, We strongly
suggest to use AHCI mode. For legacy IDE mode, we found some SATA HDD could have compatibility
issurrect, thank you. e. Please confirm the BIOS setting is co
Does my system support Windows 8?
Thendows 7, Fedora 14 and Ubuntu 10. But, we did not verify this system is designed and verified with Wi
system with Windows 8. Please check with Acrosser local sales rep. or authorized channels who will help you
to confirm whether we have provided new Windows 8 driver.
Where is the serial number located on my system?
Theharacter located on the bottom or side chassis. serial number (S/N) is an alpha-numeric c
(reference only)
Model: ANR-IH61N1Bi51
P/N:010050xxx
S/N:xxxxxxx I
CPU: i5 3550S
Memory:DDR3 2GB
My system can not connect to internet?
If your system can not connect to internet, below are a few steps you can follow to attempt to correct the
issue.
Ensure that network adapter can be recognized in Device Manager
If there is question mark or exclamation mark in the network adapter, please re-install your OS and
network driver. If the problem did not solve, please contact your local FAE or sales rep for tests.
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(reference only)
EnLocal Area Connection is enabled (right click and ch oose “Enable”). sure the Network Connections/
If the problem persists, please turn off firewall and anti-virus S/W. If the problem still exists , please
contact local FAE or service center for tests.
(reference only)
If the Network Connections/Local Area Connection is showed “limited connection” (yellow
exclamation mark), please disable and enable your connection to fix this problem. Or, you can
unplug and plug the LAN cable to fix the problem. If the problem still persists, please contact your
MIS whether there are any DHCP or IP configuration or ISP/WAN setting limitation.
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Appendix: Technical Support Form
We deeply appreciate you purchase Acrosser products. Please find “tech_form.doc” file in our
utility CD. If you have any questions or problems about Acrosser products, please fill in the
following information: We will answer your questions a.s.a.p.
1) Describe your info and system info
A. Your company name: _____________
B. Your contact info: _________________ & phone number: _________________
C. Your e-mail address: ______________________
D. Your company address: ___________________________________________
__________________________________________
E. Acrosser model name: _____________________
F. Acrosser Serial Number: _____________________
2) Describe system configuration
A. CPU ________________
. Memory size ___________________
B
C. Storage (e.g. HDD or CF or SSD) ___________________
D. Extra peripherals (e.g. graphic card) __________________________
E. Operating system & version (e.g. Window
F. Special API or driver _________________ (If ye s, please provide it for debug,)
G. Running applications _____________________
H. Other _________________________
3) Describe your problems or questions:
4) Send the above info to one of th
e following Acrosser contact windows:
s 7 embedded) __________________
A. Acrosser local Sales Rep
B. Acrosser authorized channels
C. Acrosser e-mail window --- http://www.acrosser.com/inquiry.html
acrosserinfo@acrosser.com
D. Acrosser FAX number --- 886-2-29992887
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Acrosser Headquarters
新北市三重區重新路五段609巷12號10樓
10F., No.12, Lane 609, Sec. 5, Chongsin Rd., Sanchong District, New Taipei City 241, Taiwan, R.O.C.
TEL: +886-(0)2-2 9999 000
FAX: +886-(0)2-2999-2887
acrosserinfo@acrosser.com
Acrosser Taichung Office
台中市南屯區河南路四段162號12樓之6
12-6, No.162, Sec. 4, Henan Rd., Nantun Dist., Taichung City 408, Taiwan R.O.C.
TEL: +886-(0)4-2251-0659
FAX: +886-(0)4-2254-6079
Acrosser China Subsidiary
欣扬通电子有限公司 深圳分公司
深圳市福田区车公庙泰然九路21号 皇冠科技园
A East 2F 3th Building, Crown Estate No.21, 9 Tai-R
(Postal:518040)
TEL :+86-0755-83542210/2230/2240/2250/2260
FAX :+86-0755-83700087
Acrosser Shanghai Office
欣扬通电子有限公司 上海分公司
上海市徐汇区零陵路631号爱乐大厦12E (邮编:200085
12E, Aile Building, No.631, Ling-ling Road, Xu
3栋2楼东面A区 (邮编:518040)
an Road, Che Gong Miao, Futian Dist, Shenzhen, China