ACI Opal Owners manual

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Opal

Contents:
Guarantee/Warranty …2 Specifications …4 Hookup …4 Using Your Opals …5 Video Applications …5 Avoiding Damage …6 Positioning the Opals …7 Speaker Break-In …9 Design Philosophy …9 Troubleshooting …11 Warranty Registration …13
Owner’s Manual
Audio Concepts, Inc.
901 South 4th Street, La Crosse, WI 54601 Phone:(608) 784-4570 Fax:(608) 784-6367
Website: www.audioc.com Email: service@audioc.com
All Rights Reserved 2001
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Audio Concepts, Inc.

Our Guarantee and Warranty

Satisfaction Guaranteed:
We’re sure you’re going to love your new Audio Concepts, Inc. (ACI) products! In the unlikely event that you are not satisfied, please contact us within 30 days of receipt of your ACI products for a hassle-free return.
1. Return Authorization: Call us at (608) 784-4570 or email service@audioc.com, within 30 days of
receipt of your ACI products for a return authorization number. Clearly mark the return authorization number on the outside of the box. Include a brief note stating your name, address and daytime telephone number, along with a short description why the products are being returned.
2. Returning: We request that you return the ACI products to us in their original packaging and
include packaging materials, manuals, etc. Ship by the most economical means (preferably UPS) and insure the products for the invoice purchase price. The customer is responsible for return shipping. Please note: ACI does not accept C.O.D. returns.
Credit: Upon receipt and inspection, we will issue a refund for the invoice purchase price and
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invoiced UPS Ground service only. Please note this return policy is in effect only if the ACI products are in new condition, in their original packaging, without drilled holes, disassembled or any other modifications.
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Speaker Manufacture’s Warranty:

For five years from receipt, Audio Concepts, Inc. will, at its option, repair or replace factory defective components. This warranty does not apply to products that have been abused, modified, or disassembled in any way. This warranty does not apply to products, which have been damaged in shipping. Audio Concepts, Inc. liability is limited only to the replacement of defective parts. No other liabilities or obligations are written or implied.
Return Authorization: Call us at (608) 784-4570 or email service@audioc.com for a return
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authorization number. Clearly mark the return authorization number on the outside of the box. Include a brief note stating your name, address and daytime telephone number, along with a short description why the products are being returned. Returning: Carefully repack defective ACI merchandise. Ship by the most economical means
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(preferably UPS) and insure the products. The customer is responsible for return shipping.
Please note: ACI does not accept C.O.D. returns.
Replacement: Audio Concepts, Inc. will inspect and determine the cause of failure and will pay
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return shipping on the defective goods replaced or repaired.
The above stated guarantee and warranty applies only to assembled speaker
models purchased directly from Audio Concepts, Inc. A different warranty and guarantee applies to purchasers of parts kits and DIY components.
Please ship any returns to the following address:
Audio Concepts, Inc., 901 So. 4th Street, La Crosse, WI 54601 (608) 784-4570
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IMPORTANT NOTICE
All new speakers require a minimum of 60 hours break-in-time before they sound the way they are supposed to. A speaker's performance improves significantly once broken in. It is critical that you have at least 60 hours on your speakers before you evaluate them. Don't worry if your speakers do not sound perfect the first time you play them. This is normal until they are broken in. If you are having difficulty getting enough hours on your speakers and your 30 day return privilege is getting near, call us. We will work with you. Please give us the courtesy of breaking the speakers in before you determine they don't sound right.
Many of our customers break their speakers in by:
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A) Leaving them on at moderate listening levels when they are not home. B) Leaving them on at moderate listening levels while they sleep. C) Running pink noise through them.
These methods are not convenient for everyone and we understand this. But please know that you are not giving yourself, your speakers or us a fair chance if you do not break them in before critical evaluation.
THANK YOU!
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The Opal

Thank you for your order and congratulations on becoming the owner of an Audio Concepts, Inc. (ACI) speaker system. These fine speakers will provide you with many years of listening pleasure!
Please take the time to read this manual. We’ve tried to provide you with the information you’ll need to gain the most enjoyment from your speakers. Should you have questions about the use of your speakers, not answered in the manual, please E-Mail or call. We guarantee your satisfaction with the finished product. (Please see warranty sheet for details.)
Specifications:
Frequency response: 48-20kHz +3db anechoic, (actual useable in-room bass response will
extend cleanly to 30-35Hz)
Nominal impedance: 8 ohms, minimum impedance 7 ohms Sensitivity: 88.5db 1 watt/1 meter Bass-loading: Aperiodic Bessel alignment Recommended RMS Power: 30 to 200 watts per channel Tweeter: 1” Silk-fabric dome with ferro-fluid Bass-mid: 8” coated pulp cone with rubber surround and vented low-distortion motor design Cabinet: Full ¾” medium density construction with internal bracing, clear lacquer on American
oak, black oak or cherry
Inputs: Gold plated, heavy-duty, five-way binding posts Dimensions: 38-1/8” tall, 10-1/8” wide, 13-1/4” deep Recommended accessories: “Extra Points” (included).
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Hookup

Your Opals are furnished with five-way type binding posts. You may choose to utilize spade lugs, banana jacks, pins, or bare wire. It is important that the positive and negative leads do not touch. If you use bare leads, be sure to twist them tightly and insert through holes in such a manner that they do not fray or short out against each other. Good connections are important, so make sure any ends are tightly crimped and preferably soldered to the wire ends. Speaker wires should be kept as short as possible, (long wires add excessive resistance and color the sound.) The use of quality wire is recommended. ACI stocks and recommends the Silver Sonics from DH-Labs.
Make sure you hookup the speakers in the correct polarity. The red (positive) terminal on your amp should hook up to the red binding post, and the black terminal should be connected to the black binding post. Keep this the same for both speakers in a stereo pair. A way to check the correct polarity is to play music with a lot of bass. The correct hookup will yield the greatest amount of bass.
The Opal crossovers are designed to allow two pairs of binding posts per speaker for bi-wiring. Bi-wiring requires two pairs of speaker cables. From the factory the posts are connected with a jumper to enable conventional hookup. To bi-wire, remove the jumpers and use a bi-wire cable or two speaker cables to hook each set of posts to your amplifier. The upper posts are for the tweeter and the lower posts are for the bass-midrange driver.
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Speaker Grills

Your Opals are supplied with cloth covered grills which enhance the appearance of your speakers and provide some protection for the drive units. The inside edges of the grills are shaped to reduce unwanted high-frequency reflections. We recommend leaving the grills in place except for critical listening when you may want to remove the grills.

Using Your Speakers

If the rest of your system does not work properly or is not correctly connected, you will not get the best performance from your system. To eliminate problems we recommend the following:
1) Use the finest associated components you can afford. All CDs, DVD and Laserdisc players, HiFi VHS tape player, turntables, cartridges, pre-amps, amplifiers, (receivers) have impact on the sound of your system. Poor speaker wires or interconnects can flaw the sound of an otherwise good system. Your Opals are accurate speakers and let more detail through. You will hear more of the beauty of the music, but flaws in your system and or source material may also be more obvious. Any good audio system is made up of matched components. You wouldn’t use bargain recap tires on a new Porsche, and you shouldn’t use inferior components with a high quality speaker. Your Opals perform like speakers costing two to four times their price. Keep this in mind when selecting the rest of your system. Your Opals will work in systems with as little as 20 watts per channel. But for optimum sound we recommend high-quality amplification of 30-200 watts per channel.
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2) Know your source material. People often blame their audio gear for poor recordings. A great number of popular recordings are of inferior sound quality. Unfortunately this applies to records, tapes, DVDs and CDs. Frequently poor recordings are rolled off in the low bass, and harsh and constricted in the mids and highs. Good stereo image is rare. Some recordings are still done on monitor speakers that are grossly inaccurate. Consider that some producers still mix recordings to sound best on cheap table and card radios! This doesn’t mean you can’t enjoy these recordings, but you should try a few of the better recordings from labels such as Opus3, Proprius, Reference Recordings, Telarc, Audioquest, DMP, Chesky, Dorian, Analog Productions, etc. just to see how terrific your system can be with well recorded music.
3) Work at getting the best placement of your speakers in their environment. It is not unusual to be able to get a 25 to 50 percent improvement in sound by careful placement of speakers and furniture. It may not be practical to go all out, but the more you can “tune” your room, the better your system will sound. Refer to the section on placement and room treatment.

Specific Applications Including Video and Use with Subwoofers

Besides being excellent speakers for musical reproduction, the Opals are suitable for
the highest quality video applications. The Opals make excellent right and left main speakers in high-quality home theaters. The bass response is far superior in accuracy, detail and impact to most mini-satellite-subwoofer systems.
For the ultimate in extension and “room shaking” response high quality powered
subwoofers may be added to your system. Low quality powered subwoofers may add some bass quantity but the quality will be lacking. Many low quality subs will actually go no lower in
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frequency than your Opals. Instead, they will overlap the same bass frequencies causing response irregularities. With a poor subwoofer, the system will sound like it has more bass. However, it will be muddy and lacking in clarity and impact. High quality powered subwoofers such and the ACI Titan, Titan II or Quake will add power and reach while enhancing clarity and openness.

Avoiding Damage

ACI speakers are designed for the purpose of accurate reproduction of music in the
home. We do our best to make our speakers rugged and reliable. However, ANY speaker or system may be damaged under certain conditions:
-Excessive power, particularly at certain frequencies or for prolonged periods of time
-Excessive distortion often caused by under-powered amplifiers or receivers
-Defective amplification
-Excessive subsonic energy Our systems are tested at high volume levels with a variety of amplifiers and receivers
before a design is approved. With many years of testing, we know it is virtually impossible to damage a component without the system first giving audible warning in the form of distortion. We also know that true factory defects are extremely rare, less than one in 10,000 drivers. Here are some considerations to keep in mind to avoid damaging your drivers: Even though a system may be rated for 100 watts or more it is possible to damage it with a
low power receiver. When an amplifier runs out of power, it “clips”. This clipping produces large amounts of distortion which sends excessive energy particularly to the midrange and tweeter. This clipping distortion accounts for more than 75% of all tweeter failures. How do you know if the amplifier is clipping? Volume knob placement does NOT indicate much. Some receivers reach full output well before 12:00 on the dial. Use of the loudness button, bass boost and treble boost can all drive the receiver and then the speaker into distortion at fairly low levels.
Many of today’s recordings including CDs and DVDs contain extremely powerful low bass.
This low bass can easily drive woofers into over-excursion or cause the amplifier to run out of power and clip, causing tweeter or midrange damage.
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You can protect your speakers by following a couple of very simple guidelines:
-Distortion is a warning sign that should not be ignored, if it sounds at all distorted, turn it
down.
-Be careful not to over-boost frequencies with tone controls or equalizers. IF you must boost
certain frequencies keep the boost level low and monitor the system carefully.
-Beware of the "party damage epidemic". Speakers are more often damaged during parties.
All those bodies soak up sound, requiring more output to sound as loud, bass and treble controls are sometimes cracked up and nobody is listening for distortion.
-Watch out for energy put out by the amplifier in the range below 20Hz which is not music.
Examples include record warps, DC current and subsonic noise in the recording. These signals can take up a lot of amplifier power which means the amplifier runs out of steam very early. These signals can also overload a speaker even though you can’t hear them. If you have ever watched a cone “flap” you know just what we mean. Unusually powerful low organ or synthesizer notes may cause an otherwise excellent woofer to bottom out at relatively low input levels.
-Keep an eye out for excessive cone movement that is not producing music. Find the source of
the problem and eliminate it, play at low levels, or use a subsonic filter (usually in your pre­amp) which will filter out energy below 20Hz. However, use of a subsonic filter may take away from the naturalness of bass sounds. We don’t recommend it for extremely critical listening.
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In more than 24 years of daily evaluation of all types of speakers on everything from
10 to 1000 watts with all kinds of music, we have rarely damaged a driver without first hearing audible distortion. If it sounds bad, turn it down and you will never damage a speaker.

Cabinet Finishes

Your Opals feature a lacquered clear coat that is extremely durable. To keep it clean
you may periodically wipe off using a clean soft cloth and any good quality furniture polish. DO NOT use wax. Wax will tend to dull the finish. If the finish should become stained with grease or dirt these may be removed by using a non-abrasive household cleanser such as Formula
409.

Placing the Speakers in Your Room

The proper placement of speakers in your room will easily improve the sound. Because
everyone’s rooms and tastes are different, it is impossible to specify a “correct” placement in this manual. Reading the following information may help you determine the best placement in your room.
It helps to visualize sound waves as behaving very much like water waves. The sound
we hear is made up of two types of waves. Direct sound waves come right from the speaker and are not changed in any way. Reflected waves come to us after bouncing (diffracting) off the walls, ceiling, floor, furniture or the speaker enclosure itself. If you want to see how much these reflected waves affect the sound, move your speakers outside and hear the difference.
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Sound waves come in different lengths; the lower the note, the longer the wave.
Extreme low frequencies such as the lowest organ pedal notes are over 60 feet long! A problem with bass notes is the phenomenon we call standing waves. In effect, the waves more or less “pile up”. This creates big peaks and dips in the bass response. If you put a certain frequency through the speakers, you can usually walk around the room and find places where it is very loud, and places where you perceive virtually nothing.
The construction of your listening room also has a major effect on bass reproduction.
Sheet rock and wood frame construction “leak” low bass notes much more than block or concrete construction. Rooms with solid construction “hold” the bass in, providing deeper and more powerful bass response in the room.
Just as the room affects the bass response, so it affects the mid-treble sound of the
system. In the mid-treble range, the sound waves are shorter and have peaks and dips. Most of the affects (peaks and dips), occur from enclosure edges, furniture, walls, or the floor. The Opals exhibit the deepest image when placed away from walls and furniture. The shorter wavelengths of the mids and highs are more easily absorbed than the longer wavelengths of low frequencies. This is why a bare room sounds so harsh compared to a room with a lot of stuffed furniture, carpets, drapes, etc.
An ideal setup for sound would be achieved if you could:
Choose a room with width, height and length dimensions that are not multiples of each
other. (A cube would be the worst!) Good numbers might be something like, height = 8 feet, width = 15 feet, and length = 26 feet.
Choose a room that has an irregular shape, non-parallel walls cut down on standing
waves.
Place the speakers so that the woofer cones are at irregular distances to the floor, walls
and ceiling. This can be difficult. Use a tape to measure the distance from the center of the
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woofer to the room boundaries. Move the woofers around till you have cut down on the number of related distances. (You don’t want distances like 12 and 24”, but more like 12 and 22”).
Use the distance from the woofer to the boundaries to increase or decrease bass output.
Sticking the speaker in the corner or close to walls will give more bass output than putting the speaker out into the room. You can use this to get the best balance between bass output and upper range output. In most rooms we find the best overall sound of the Opal is with the backs of the speakers 18”-30” from the wall. (If having the Opals out into the room
places them “in the way, leave them back, out of the way most of the time and pull them out when you settle down for some critical listening).
Use absorbent materials to help smooth upper-range response and improve transient
response and clarity. Why? Let’s take the sound of a bell for example. First you will hear the direct sound from the speaker. But some of that sound bounces from wall-to-wall, ceiling-to-floor, off furniture, etc. before it reaches your ears milliseconds later. Because the time difference is short, you don’t hear an echo, but the sound of the bell is stretched out from something like a “ding” to a “ddiii-nngg”. It appears that some of the best speaker engineers have begun to realize this and are addressing the problem in their latest designs. This is why we are now seeing very directional designs. This controlled directionality increases the amount of direct sound in proportion to reflected sound.
Place speakers as far as possible from other furniture and room boundaries. Keeping the
mids and tweeters away from the floor is particularly important. This is one of the reasons we have the tweeter and woofer mounted near the top of the cabinet.
Use padded furniture and drapery when possible to cut down on reflections. Furniture has
the added bonus of helping to break up standing wave patterns in the bass.
Use symmetrical placement of the speakers in the room. Of course the distance between
the speakers is also important. In general, the further back your listening position, the farther apart should be your speakers.
In most rooms, you will want the Opals between five and eight feet apart. Experiment! Too
much distance will smear the image and it will seem like there is a hole in the middle. Too small a distance will compress the image. Experiment with facing the speakers straight into the room or toed in slightly toward the listener.
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Left – Right Speaker Placement

Your Opals are constructed in mirror-imaged pairs. The tweeters are mounted toward
the inside edge of the speaker fronts. Best stereo imaging and smoothest response will be attained with the speakers placed so the tweeters are mounted to the inside.
Speakers as viewed from your listening position:
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Use of “Extra Points”

Optional “Extra Points”, which are included, are easily installed on your Opals. The
“Extra Points” will make the speaker more stable, particularly on carpeted floors, and provide a cost-effective way of coupling your speakers to the floor. Floor coupling is universally regarded as a fine means of mass-loading the speaker to improve detail, imaging and clarity.

Speaker Break-In ****Important!!!

Allow at least 60 hours of playing time before your new Opal speakers will sound their
best. The adhesives and materials used in manufacturing must stretch and flex properly before a speaker will sound its best. After break-in the bass will be tighter and go lower, imaging and transparency will improve and the midrange and highs will sound smoother and more natural.

About the Design of the Opal

At Audio Concepts, Inc. we define value as “the best sound performance housed in
attractive design built to standard that insure durability.” Good speaker design requires the optimization of the drivers, the crossover and the cabinet. Like all Audio Concepts designs, the Opal is a unified system offering the best value. Audio Concepts designers spend thousands of hours each year on sophisticated computer modeling programs investigating speaker design ideas. A handful of the most promising concepts are built into prototype forms. Eventually, after many hours of listening, testing and tweaking a few truly top notch designs evolve.
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Following are notes from the chief designer of the Opal. They are not meant to fully
describe every aspect or design choice made but rather give a general feel for how the Opal was conceived, designed and is produced. Trying to guess at the sound of a pair of Opals by reading the following would be like formulating an opinion about a 500 page novel on the basis of the two-page introduction…there is so much more. We publish the following to give you an idea…you must listen to music on the Opals to hear.

Bass Design of the Opal

We spent several months trying to decide between a ported box with a 6-1/2” woofer or
an 8” woofer in a sealed box, (with pressure release). The smaller woofer would have offered some slight advantages in the midrange. However, to get the kind of bass response desired would have required a vented speaker system for the smaller woofer. Vented systems offer the advantages of greater extension and output down to the cutoff frequency. But below the cutoff frequency the output of a vented box drops more quickly than a sealed box. With the same 48Hz – 3 db frequency the sealed box has about twice the output at 30Hz as a vented system! The vented system also can have inferior transient behavior with much worse group delay than the sealed system. Unless everything is just perfect with a vented system it will lack pace, (that hard to define listening quality that translates into; “I must tap my feet”).
Below its resonant frequency, a sealed box gets increasingly resistive to the motion of
the woofer. The “air spring” in the box helps keep the woofer from trying to move further than it safely can with extreme low frequencies. (A bit of reliability protection against the dreaded cracking noise of a woofer voice coil pounding against its stops). Vented Boxes have no “air spring” below their resonant frequency. The designer has a choice: use a stiff suspension woofer that will protect itself but have a fairly high cutoff frequency, or use a driver that will give
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a lower frequency cutoff but that may generate excessive distortion or even be destroyed by very low frequency signals.
In the Opal we have designed a relatively low Q system, (<.75) to optimize transient
response. The enclosure size and damping material are perfect for smooth, extended bass response.

Drivers Used in the Opal

The 8” bass-midrange used in the Opal utilizes a coated pulp cone with rubber
surround for excellent midrange performance and long life. This cast-frame driver has the long throw necessary for low distortion, high power handling and punchy bass performance. The parameters of the driver were optimized for the low Q aperiodic design of the Opal. The pole­piece is vented to relieve backpressure from behind the dust cap and reduce distortion.
The Opal uses a silk-fabric dome, ferro-fluid cooled tweeter. This tweeter features
exceptionally smooth, extended frequency response, well controlled transient behavior and is built to superior quality control standards. The long-throw suspension of this tweeter makes it suitable for the 2.3kHz crossover frequency of the Opal.
The Opal Crossover
The crossovers for your Opal have been carefully designed and tested for optimum
performance with the specified drivers and cabinets. Impedance, on-axis, spatial average, and room response curved of the drivers mounted in the cabinets were taken with the MLSSA acquisition system and ported into LEAP 4.12 software.
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It is important to note that averaged room responses were taken into account in the
design of the woofer crossover. Had we designed the crossover based only on the one meter anechoic response of the system, (most crossovers are designed this way), the actual bass­midrange balance would have been far less than optimum. Countless crossover circuits and variations were modeled in LEAP before settling on a handful of promising crossover candidates.
Prototypes of the most promising crossovers were built. Exhaustive testing, listening
and tweaking resulted in the development of an asymmetric crossover centered at approximately 2.3kHz.
All coils are rated at 500 watts to eliminate distortion and saturation effects common to
many coils. The capacitors are polyester, (film) for best sound and long term reliability. Resistors are a low-inductance type with sufficient wattage for high power use. Components are matched to tighter than 1% tolerances in stereo pairs for best left-right balance and stereo imaging. High purity silver coated multi-stranded cable is used throughout the system. Crossovers are assembled using direct wiring techniques because this insures the lowest contact resistance, long-term reliability and the best sound.

The Opal Cabinet

The Opal cabinet is built of full ¾” medium density fiberboard with internal bracing.
Several years ago we spent a considerable amount of time doing accelerometer testing of dozens of cabinet materials. Eventually we settled on a board with a density of approximately 50 pounds per cubic foot. This cabinet material performs far better than the 30-42 pound per cubic foot densities commonly used for speakers. Three large donut braces around the inside of the cabinet act to lock the sides, front and rear together and further suppress resonant effect. You’ll notice the cabinet quality of the Opal the first time you lift one. At 54 pounds, the Opal is a solid, non-resonant and durable speaker.
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The top, sides and front are covered in either A grade American oak veneer or cherry
veneer. The oak is sprayed with black or clear lacquer and the cherry is sprayed with multiple coats of clear lacquer. This finish is superior to common lacquer finishes for three reasons:
1) The finish brings out the texture and beauty of the wood.
2) This lacquer is extremely durable, far more scratch and abrasion resistant than
other finishes.
3) Spraying this lacquer finish with our advanced pressure system releases far fewer
toxins than other spray finishes. Like the other components used in the Opals the cabinets are built for many years of trouble-free enjoyment.
The inside of the Opal is damped with a roll of fibrous material and precisely placed
acoustic foam pads. This internal damping absorbs much of the back-wave energy of the bass-mid driver rather than letting it reflect back through the cone. The optimum damping materials result in much better bass response and greatly improved midrange clarity and smoothness.
We’ve attempted to show you some of the important design considerations that go into
the Opal. To fully document the design process would required many hundreds of pages. The most important point is that the Opals were designed by and for music lovers. You must see the fine cabinet work and hear the Opals reproduce your favorite music over a period of time to appreciate how fine these speakers are.
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Troubleshooting

Occasionally we get a call from someone who feels there is a problem with their ACI
speaker. At least a couple of times a year we will get a call or letter that goes something like this: “Speaker not working properly, can’t get enough sound even with the volume turned way up.” The problem may be different, but with this little information to go on it is almost impossible to trouble shoot the problem “long distance”.
The following checklist may help:
1) Are all system hookups properly connected, not partial shorted wires, or reversed
connections, etc?
2) Did you try the rest of your system with other speakers to determine if the problem
exists with the speakers?
3) Please be realistic in your expectations. Our speakers offer excellent value but we
can’t beat the laws of physics. For instance, a medium sized speaker such as the Opal sounds excellent but will not play as loudly as a very large speaker.
IF for any reason you aren’t satisfied with the sound you’re getting from your speakers we want to know about it. Make sure the speakers have had adequate break-in time. Before you call, write or email please try to narrow down the problem and eliminate other factors. If you contact us we will need to know:
The size of your room
Where you have the speakers placed
What other equipment is in your system
Have you tried other speakers (which ones, and did they eliminate the problem)
Any other specific symptoms or information you can provide
Our Customers are #1 with us, and we want you to be completely happy with your ACI speakers!
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The Company

Audio Concepts, Inc. (ACI), has been satisfying discerning music lovers since 1977.
Our goal has and always will be to provide exceptional product and service to music enthusiasts around the world. Audio Concepts speakers are an expression of dedication to our customers and their desire for accurate musical reproduction. We believe you must audition speakers in your own home and in your own system. Please see the warranty statement for details.
After listening, please fill out and return the warranty registration. This warranty
registration is important. It allows us to reach you in the event of future upgrades. The comments you make on the warranty help us to continually improve our products and customer service. Thank you!
Specifications and design are subject to change without notice due to our continuous
research and development program.
Handcrafted with pride in the U.S.A.
Audio Concepts, Inc.
901 South 4th Street La Crosse, WI 54601 Phone: (608) 784-4570 Fax: (608) 784-6367 E-Mail: service@audioc.com URL: www.audioc.com
All rights reserved Audio Concepts, Inc. 2001
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Warranty Registration, Please Return
ACI div. Audio Concepts, Inc.
901 S. 4th Street, La Crosse, WI 54601
service@audioc.com (608) 784-4570
Congratulations on becoming an ACI speaker owner. Completing this registration enables us to contact
you regarding future upgrades. Your information helps us provide the best possible products and
service. If you need additional room please continue on the back. You may also register your product
electronically at our web site. http://www.audioc.com
Name:______________________________________________________________________________________
Address: ____________________________________________________________________________________
Main reasons you purchased from ACI:____________________________________________________________ ____________________________________________________________________________________________
Where did you first hear about ACI:_______________________________________________________________
System(s) purchased:__________________________________________________________________________
Date received:_____________________________ Invoice Number:_____________________________________
Condition received in:__________________________________________________________________________
Comments or suggestions regarding our staff or service:_______________________________________________
Other audio equipment used: ____________________________________________________________________ ____________________________________________________________________________________________
Do you have a home-theater system? ______________________________________________________________
Do you plan to purchase other speakers within the next two years?______ If so, what types of speakers are you interested in purchasing, (Tower speakers, satellite speakers, subwoofers, wall speakers, outdoor speakers, home­theater speakers, etc.) ____________________________________________________________________________________________
All speakers require at least 60-80 hours of playing time to sound their best. After your speakers have had time to break-in and you've done some serious listening please tell us:
Features you like most about your ACI speakers: ____________________________________________________ ____________________________________________________________________________________________
Areas of performance or appearance you'd like to change: _____________________________________________ ____________________________________________________________________________________________
Other comments or suggestions:__________________________________________________________________ ____________________________________________________________________________________________
Will you recommend us to others?_________ (Over 1/2 of our customers were recommended to us by testimonials on computer data bases or referrals from someone they know. We put the money we save on advertising into the highest quality products at the lowest possible cost to you.) We would appreciate being able to use your comments in future advertising. Please sign here to allow us that privilege.
Name:_________________________________________ Date: ___________________
Thank you for taking the time to complete and return this registration!
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