ACI Descant, Descant On Wall Owners manual

Descant On-Wall

Speaker

Owner's Manual

Contents:

Guarantee/Warranty ................. 2

Specifications ........................... 4

Installation ................................ 5

System Considerations........... 5

Avoiding damage ..................... 6

Speaker Placement ................ 7

Troubleshooting ...................... 8

Warranty Registration ............. 10

Audio Concepts, Inc.

901 South 4th Street, La Crosse, WI 54601 Phone: [phone] Fax: [phone]

Website: www.audioc.com Email: [e-mail]

All Rights Reserved 2002

Sound that Satisfies…

Audio Concepts, Inc.

Our Guarantee and Warranty

Satisfaction Guaranteed:

We’re sure you’re going to love your new Audio Concepts, Inc. (ACI) products! In the unlikely

event that you are not satisfied, please contact us within 30 days of receipt of your ACI products for a
hassle-free return.

Simply follow these procedures:

1. Return Authorization: Call us at [phone] or email [e-mail], within 30 days of receipt of your ACI
products for a return authorization number. Clearly mark the return authorization number on the outside of the box.
Include a brief note stating your name, address and daytime telephone number, along with a short description why the
products are being returned.

2. Returning: We request that you return the ACI products to us in their original packaging and include packaging materials,
manuals, etc. Ship by the most economical means (preferably UPS) and insure the products for the invoice purchase
price. The customer is responsible for return shipping. Please note: ACI does not accept C.O.D. returns.

3. Credit: Upon receipt and inspection, we will issue a refund for the invoice purchase price and invoiced UPS Ground

service only. Please note this return policy is in effect only if the ACI products are in new condition, in their original
packaging, without drilled holes, disassembled or any other modifications.

Speaker Manufacture’s Warranty:

2

ACI’s 5 Year Standard Warranty and 1 Year Total Assurance Guarantee
For 5 years from receipt, Audio Concepts, Inc. will, at its option, repair or replace factory defective

components. This warranty excludes products that have been abused, modified, or disassembled in
any way. This warranty does not apply to products, which have been damaged in shipping. Audio
Concepts, Inc. liability is limited only to the replacement of defective parts. No other liabilities or
obligations are expressed or implied.

For the 1st year of ownership, ACI also provides a unique Total Assurance Guarantee, (TAG). TAG
from ACI not only covers everything included in our standard 5 year warranty, but we will also pay for
shipping to ACI and back to your front door. TAG is limited to shipping destinations in the Continental
U.S.

The ACI 5 Year Standard Warranty and 1 Year Total Assurance Guarantee are fully transferable from
the original owner to a secondary owner provided that the original owner notifies ACI, by phone call or
by filling out the on-line form: www.audioc.com/order/warranty_transfer.htm
No warranty will be transferred absent this notification.

Simply follow these procedures:

1. Return Authorization: Call us at [phone] or email [e-mail] for a return authorization number. If the
warranty repair is during the first year of ownership, additional instructions will be given to you at that time. Boldly mark
the return authorization number on the outside of the box. Include a brief note with your name, address and a daytime
telephone number, along with a short description why the products are being returned.

2. Returning: Carefully repack defective ACI merchandise in their original packaging. Ship by the most economical means
(preferably UPS) and insure the products for their full retail value. The customer is responsible for return shipping (unless
the 1st year TAG applies). Please note: ACI can not accept COD or Freight Collect returns.

3. Replacement: Audio Concepts, Inc. will inspect and determine the cause of failure and will pay return shipping on the

defective goods replaced or repaired.

Please ship any returns to the following address:

Audio Concepts, Inc., 901 So. 4th Street, La Crosse, WI 54601 [phone]

IMPORTANT NOTICE

All new speakers require a minimum of 60 hours break-in-time before
they sound the way they are supposed to. A speaker's performance improves significantly once broken
in. It is critical that you have at least 60 hours on your speakers before you evaluate them. Don't worry
if your speakers do not sound perfect the first time you play them. This is normal until they are broken
in. If you are having difficulty getting enough hours on your speakers and your 30 day return privilege is
getting near, call us. We will work with you. Please give us the courtesy of breaking the speakers in
before you determine they don't sound right.

Many of our customers break their speakers in by:

3

A) Leaving them on at moderate listening levels when they are not home.
B) Leaving them on at moderate listening levels while they sleep.
C) Running pink noise through them.

These methods are not convenient for everyone and we understand this. But please know that
you are not giving yourself, your speakers or us a fair chance if you do not break them in before critical
evaluation.

THANK YOU!