Acer LCD Monitor
User Guide
English
Copyright © 2016. Acer Incorporated.
All Rights Reserved.
Acer LCD Monitor User Guide
Original Issue: 5/2016
Changes may be made periodically to the information in this publication without obligation
to notify any person of such revisions or changes. Such changes will be incorporated in new
editions of this manual or supplementary documents and publications. This company makes
no representations or warranties, either expressed or implied, with respect to the contents
hereof and specically disclaims the implied warranties of merchantability or tness for a
particular purpose.
Record the model number, serial number, purchase date and place of purchase information
in the space provided below. The serial number and model number are recorded on the
label afxed to your computer. All correspondence concerning your unit should include the
serial number, model number and purchase information.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted,
in any form or by any means, electronically, mechanically, by photocopy, recording or
otherwise, without the prior written permission of Acer Incorporated.
Acer LCD Monitor User Guide
Model number: __________________________________
Serial number: __________________________________
Date of purchase: ________________________________
Place of purchase: _______________________________
Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies’
product names or trademarks are used herein for identication purposes only and belong to
their respective companies.
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Information for your safety and comfort
Safety instructions
Read these instructions carefully. Keep this document for future reference. Follow all
warnings and instructions marked on the product.
Special notes on LCD monitors
The following are normal with the LCD monitor and do not indicate a problem.
• Due to the nature of the uorescent light, the screen may icker during initial use. Turn
off the power switch and then turn it on again to make sure the icker disappears.
• You may nd slightly uneven brightness on the screen depending on the desktop pattern
you use.
• The LCD screen has 99.99% or more effective pixels. It may include blemishes of 0.01%
or less such as a missing pixel or pixel lit all the time.
• Due to the nature of the LCD screen, an afterimage of the previous screen may remain
after switching the image, when the same image is displayed for hours. In this case, the
screen is recovered slowly by changing the image or turning off the power switch for a
few hours.
Cleaning your monitor
Please carefully follow these guidelines when cleaning the monitor:
• Always unplug the monitor before cleaning.
• Use a soft cloth to wipe the screen and cabinet front and sides.
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Accessibility
Be sure that the power outlet you plug the power cord into is easily accessible and located
as close to the equipment operator as possible. When you need to disconnect power from
the equipment, be sure to unplug the power cord from the electrical outlet.
Safe listening
To protect your hearing, follow these instructions.
• Gradually increase the volume until you can hear it clearly and comfortably and without
distortion.
• After setting the volume level, do not increase it after your ears have adjusted.
• Limit the amount of time listening to music at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
Warnings
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. If the product falls, it could
be seriously damaged.
• Slots and openings are provided for ventilation to ensure reliable operation of the
product and to protect it from overheating. These openings must not be blocked or
covered. The openings should never be blocked by placing the product on a bed, sofa,
rug or other similar surface. This product should never be placed near or over a radiator
or heat register, or in a built-in installation unless proper ventilation is provided.
• Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short-out parts that could result in a re or electric shock.
Never spill liquid of any kind onto or into the product.
• To avoid dmage of internal components and to prevent battery leakage, do not place the
product on a vibrating surface.
• Never use it under sporting, exercising, or any vibrating environment which will probably
cause unexpected short current or damage internal devices.
Using electrical power
• This product should be operated from the type of power indicated on the marking label.
If you are not sure of the type of power available, consult your dealer or local power
company.
• Do not allow anything to rest on the power cord. Do not locate this product where people
will walk on the cord.
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• If an extension cord is used with this product, make sure that the total ampere rating
of the equipment plugged into the extension cord does not exceed the extension cord
ampere rating. Also, make sure that the total rating of all products plugged into the wall
outlet does not exceed the fuse rating.
• Do not overload a power outlet, strip or receptacle by plugging in too many devices. The
overall system load must not exceed 80% of the branch circuit rating. If power strips are
used, the load should not exceed 80% of the power strip’s input rating.
• This product’s power cord is equipped with a three-wire grounded plug. The plug only
ts in a grounded power outlet. Make sure the power outlet is properly grounded before
inserting the power cord plug. Do not insert the plug into a non-grounded power outlet.
Contact your electrician for details.
Warning! The grounding pin is a safety feature. Using a power outlet
that is not properly grounded may result in electric shock and/or
injury.
Note: The grounding pin also provides good protection from unexpected
noise produced by other nearby electrical devices that may interfere with
the performance of this product.
• Use the product only with the supplied power supply cord set. If you need to replace the
power cord set, make sure that the new power cord meets the following requirements:
detachable type, UL listed/CSA certied, type SPT-2, rated 7 A 125 V minimum, VDE
approved or its equivalent, 4.6 meters (15 feet) maximum length.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltage points or other risks. Refer all servicing to qualied service
personnel.
Unplug this product from the wall outlet and refer servicing to qualied service personnel
when:
• the power cord or plug is damaged, cut or frayed
• liquid was spilled into the product
• the product was exposed to rain or water
• the product has been dropped or the case has been damaged
• the product exhibits a distinct change in performance, indicating a need for service
• the product does not operate normally after following the operating instructions
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Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may result in
damage and will often require extensive work by a qualied technician to
restore the product to normal condition.
Potentially explosive environments
Switch off your device in any area with a potentially explosive atmosphere and obey all signs
and instructions. Potentially explosive atmospheres include areas where you would normally
be advised to turn off your vehicle engine. Sparks in such areas could cause an explosion
or re resulting in bodily injury or even death. Switch off the device near depots, storage and
distribution areas; chemical plants; or where blasting operations are in progress. Areas with
a potentially explosive atmosphere are often, but not always, marked. They include below
deck on boats, chemical transfer or storage facilities, vehicles using liqueed petroleum gas
(such as propane or butane), and areas where the air contains chemicals or particles such
as grain, dust or metal powders.
Additional safety information
Your device and its enhancements may contain small parts. Keep them out of the reach of
small children.
IT Equipment Recycling Information
Acer is strongly committed to environmental protection and views recycling, in the form
of salvaging and disposal of used equipment, as one of the company’s top priorities in
minimizing the burden placed on the environment.
We at Acer are very conscious of the environmental effects of our business and strive to
identify and provide the best working procedures to reduce the environmental impact of our
products.
For more information and help when recycling, please go to this website:
http://www.acer-group.com/public/Sustainability/sustainability01.htm
Visit www.acer-group.com for further information on the features and benets of our other
products.
Disposal instructions
Do not throw this electronic device into the trash when discarding. To minimize
pollution and ensure utmost protection of the global environment, please recycle.
For more information on the Waste from Electrical and Electronics Equipment
(WEEE) regulations, visit http://www.acer-group.com/public/Sustainability/
sustainability01.htm
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LCD pixel statement
The LCD unit is produced with high-precision manufacturing techniques. Nevertheless,
some pixels may occasionally misre or appear as black or red dots. This has no effect on
the recorded image and does not constitute a malfunction.
This product has been shipped enabled for power management:
• Activate display’s Sleep mode within 5 minutes of user inactivity.
• Wake the monitor when it is in Active Off mode, move the mouse or press any keyboard
key.
Tips and information for comfortable use
Computer users may complain of eyestrain and headaches after prolonged use. Users are
also at risk of physical injury after long hours of working in front of a computer. Long work
periods, bad posture, poor work habits, stress, inadequate working conditions, personal
health and other factors greatly increase the risk of physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or
other musculoskeletal disorders. The following symptoms may appear in the hands, wrists,
arms, shoulders, neck or back:
• numbness, or a burning or tingling sensation
• aching, soreness or tenderness
• pain, swelling or throbbing
• stiffness or tightness
• coldness or weakness
If you have these symptoms, or any other recurring or persistent discomfort and/or pain
related to computer use, consult a physician immediately and inform your company’s health
and safety department.
The following section provides tips for more comfortable computer use.
Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or
raising your sitting height to achieve maximum comfort. Observe the following tips:
• refrain from staying too long in one xed posture
• avoid slouching forward and/or leaning backward
• stand up and walk around regularly to remove the strain on your leg muscles
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Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room
lighting, poorly focused screens, very small typefaces and low-contrast displays could stress
your eyes. The following sections provide suggestions on how to reduce eyestrain.
Eyes
• Rest your eyes frequently.
• Give your eyes regular breaks by looking away from the monitor and focusing on a
istant point.
• Blink frequently to keep your eyes from drying out.
Display
• Keep your display clean.
• Keep your head at a higher level than the top edge of the display so your eyes point
downward when looking at the middle of the display.
• Adjust the display brightness and/or contrast to a comfortable level for enhanced text
readability and graphics clarity.
• Eliminate glare and reections by:
• placing your display in such a way that the side faces the window or any light source
• minimizing room light by using drapes, shades or blinds
• using a task light
• changing the display’s viewing angle
• using a glare-reduction lter
• using a display visor, such as a piece of cardboard extended from the display’s top
front edge
• Avoid adjusting your display to an awkward viewing angle.
• Avoid looking at bright light sources, such as open windows, for extended periods of
time.
Developing good work habits
Develop the following work habits to make your computer use more relaxing and productive:
• Take short breaks regularly and often.
• Perform some stretching exercises.
• Breathe fresh air as often as possible.
• Exercise regularly and maintain a healthy body.
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Acer Incorporated
8F, 88, Sec. 1, Xintai 5th Rd., Xizhi
New Taipei City 221, Taiwan
Declaration of Conformity
We,
Acer Incorporated
8F, 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 221, Taiwan
And,
Acer Italy s.r.l.
Via Lepetit, 40, 20020 Lainate (MI) Italy
Tel: +39-02-939-921 ,Fax: +39-02 9399-2913
www.acer.it
Product: LCD
Monitor
Trade Name: Acer
Model Number:
SKU Number:
(“x” = 0~9, a ~ z, A ~ Z, or blank)
We, Acer Incorporated, hereby declare under our sole responsibility that the product described above is in
conformity with the relevant Union harmonization legislations as below Directive and following harmonized
standards and/or other relevant standards have been applied:
EMC Directive: 2014/30/EU
EN 55032:2012+AC:2013 Class B
EN 61000-3-2:2014 Class D
EN 55024:2010
EN 61000-3-3:2013
LVD Directive: 2014/35/EU
EN 60950-1:2006/A11:2009/A1:2010/A12:2011/A2:2013
RoHS Directive: 2011/65/EU
EN 50581:2012
ErP Directive: 2009/125/EC
Regulation (EC) No. 1275/ 2008; EN 50564:2011
Year to begin affixing CE marking: 2017.
_______________________________
Mar.10, 2017
RU Jan / Sr. Manager
Date
Acer Incorporated (Taipei, Taiwan)
KG241Q
KG241Q xxxxxx;
Declaration of Conformity
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x
KG241Q
KG241Q
English
Information for your safety and comfort iii
Safety instructions iii
Special notes on LCD monitors iii
Cleaning your monitor iii
Accessibility iv
Safe listening iv
Warnings iv
Using electrical power iv
Product servicing v
Potentially explosive environments vi
Additional safety information vi
IT Equipment Recycling Information vi
Disposal instructions vi
LCD pixel statement vii
Tips and information for comfortable use vii
Finding your comfort zone vii
Taking care of your vision viii
Developing good work habits viii
Declaration of Conformity ix
Federal Communications Commission
Declaration of Conformity x
Unpacking 1
Attaching the Base 2
Screen position adjustment 2
Connecting the adapter and AC Power cord 3
Power saving 3
Display Data Channel (DDC) 4
15-pin color display signal cable 4
19-pin color display signal cable 5
Standard timing table 6
Contents
Installation 7
User Controls 8
Troubleshooting 14
External controls 8
Using the Shortcut Menu 9
The Function page 10
HDMI/VGA Mode (Optional) 14
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Unpacking
Please check that the following items are present when you unpack the box, and save the
packing materials in case you need to ship or transport the monitor in the future.
LCD monitor Quick start guide Audio Cable
KG241Q
KG1 Series
USER GUIDE
VGA Cable
(Optional)
HDMI cable
(Optional)
AC Power cord
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• Attaching the Base
Note: Remove the monitor and monitor base from its packaging. Carefully place the monitor
face-down on a stable surface -- use a cloth to avoid scratching the screen.
• Screen position adjustment
To optimize the viewing position, you can adjust the monitor tilt by using both of your
hands to hold the edges of the monitor as shown below. The monitor can be adjusted to 15
degrees up or 5 degrees down.
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Connecting the adapter and AC Power cord
• Check rst to make sure that the power cord you use is the correct type required for
your area.
• The monitor has a universal power supply that allows operation in either 100/120 V AC
or 220/240 V AC voltage area. No user-adjustment is required.
• Plug one end of the AC power cord to the Adapter, and plug the other end into an AC
outlet.
• For units using 120 V AC:
Use a UL-listed cord set, type SVT wire and plug rated 10 A/125 V.
• For units using 220/240 V AC:
Use a cord set consisting of H05VV-F cord and plug rated 10 A/250 V. The cord set
should have the appropriate safety approvals for the country in which the equipment will
be installed.
Power saving
The monitor will be driven into "Power Saving" mode by the control signal from the display
controller, as indicated by the amber-color power LED.
State LED Light
ON Blue
Power Saving Mode Amber
The power saving states will be kept until a control signal has been detected or the keyboard
or mouse is activated. The recovery time from Active OFF state back to ON state is around
3 seconds.
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Display Data Channel (DDC)
To make installation easier, so long as your system supports the DDC protocol, the monitor
is able to plug-and-play. The DDC is a communication protocol through which the monitor
automatically informs the host system about its capabilities; for example, supported
resolutions and corresponding timing. The monitor supports the DDC2B standard.
15-pin color display signal cable
1 5
6
11
10
15
PIN No. Description PIN No. Description
1 Red 9 +5V
2 Green 10 Logic ground
3 Blue 11 Monitor ground
4 Monitor ground 12 DDC-serial data
5 DDC-return 13 H-sync
6 R-ground 14 V-sync
7 G-ground 15 DDC-serial clock
8 B-ground
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19-pin color display signal cable
PIN No. Description PIN No. Description
1 TMDS Data2+ 2 TMDS Data2 Shield
3 TMDS Data2- 4 TMDS Data1+
5 TMDS Data1 Shield 6 TMDS Data1-
7 TMDS Data0+ 8 TMDS Data0 Shield
9 TMDS Data0- 10 TMDS Clock+
11 TMDS Clock Shield 12 TMDS Clock-
13 CEC 14 Reserved (N.C. on device)
15 SCL 16 SDA
17 DDC/CEC Ground 18 +5V Power
19 Hot Plug Detect
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Standard timing table
VESA MODE
MODE Resolution
1 VGA 640x480 60Hz
2 MAC 640x480 66.662Hz
3 VESA 720x400 70Hz
4 SVGA 800x600 56Hz
5 SVGA 800x600 60Hz
6 XGA 1024x768 60Hz
7 XGA 1024x768 70Hz
8
VESA 1152x864 75Hz
9
SXGA 1280x1024 60Hz
10
11
12
13
14
15
*1
For HDMI input only
VESA 1280x720 60Hz
WXGA 1280x800 60Hz
WXGA+ 1440x900 60Hz
WSXGA+ 1680x1050 60Hz
UXGA 1920x1080 60Hz
UXGA 1920x1080
75Hz
*1
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Installation
1. Turn off your computer and unplug your computer's power cord.
2. Connect the signal cable to the HDMI (optional) and /or VGA (optional) input socket of the monitor, and the HDMI
(optional) and /or VGA (optional) output socket of the graphics card on the computer. Then tighten the thumbscrews
on the signal cable connector.
3. (Optional): Connect the audio input socket (AUDIO IN) of the LCD monitor and the line-out port on the computer with
the audio cable.
4. Insert the monitor power cable into the power port at the back of the monitor.
5. Connect the power adapter and power cord to the monitor, then to a properly grounded AC outlet.
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Note: Audio output is only for audio output model. Please check user manual for more instruction.
FreeSync (HDMI only):
It can allow a FreeSync supported graphics source to dynamically adjust display refresh rate based on typical content
frame rates for power efcient, virtually stutter free and low-latency display update.
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User Controls
Input
External controls
Power button Turns the monitor on/off.Blue indicates power on. Amber indicates standby/ power saving
1&2
Function key
3
4
5
6
7
For displays with glossy bezels the user should consider the placement of the display as the bezel cause disturbing
reections from surrounding light and bright surfaces.
/
Function key
/ /
Function key
/
Function key
/
Function key
/
mode.
a. Press to view Main page.Press again to enter next function in the Function Menu.
b. When the Function Menu is active, press this key selected or move to the next function.
a. Press to view Main page.Press again to enter Input select function.
b. When the Function Menu is active, press this button selected or move to the previous
function.
a. Press to view Main page.Press again to enter Volume adjustment function.
b. When the Function Menu is active, this button will enter a selection in the OSD.
a. Press to view Main page. Press again to enter brightness adjustment function.
b. When the Function Menu is active. Press to return previous Menu or exit current Menu.
a. When the Main page is active,Press to trigger the Game mode control
b. When the Function Menu is active, press to exit current Menu.
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Using the Shortcut Menu
-------------------------------------------------------------------------------------------------------------
Note: The following content is for general reference only. Actual product specications
may vary.
The OSD (onscreen display) can be used to adjust the settings of your LCD monitor. Press
the MENU key to open the OSD. You can use the OSD to adjust the picture quality, OSD
position and general settings. For advanced settings, please refer to following page:
Main page
Adjusting the OD setting
Open the OD control and select your preferred OD setting using the arrows. When you are
done, use
Picture
Color
Audio
Gaming
OSD
System
Informaon
Save Seng to...
to go back one level.
Mode - User
Over Drive
Aim point
Extrama
Off
Adjusting the volume
Open the Volume control and set the Volume using the arrows. When you are done, use
to go back one level.
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Selecting the input
Input
Input VGA
Auto Source
Off
Mode - Standard
80
50
Off
Off
Color
Audio
Gaming
OSD
System
Brightness
Contrast
Blue Light
ACM
Picture
Black Boost
Super Sharpness
Informaon
Auto Config
Save Seng to...
H Posion
50
Off
50
Open the Input control and select HDMI1 or HDMI2 or VGA. When you are done, use
to go
back one level.
The Function page
Open the Function page to adjust the Picture, Color, OSD and Setting functions, settings which you want
using the arrows. You can also view your monitor’s system information from this page. When you are
done, use
Picture
to go back one level.
1. Press the MENU key to open the OSD.
2. Using the ▲/▼ keys,select Picture from the OSD.Then navigate to the picture element
you wish to adjust.
3. Use the ◄/► keys to adjust the sliding scales.
4. The Picture menu can be used to adjust the Acer eColor, Brightness, Contrast, Blue
Light, Dark boost and Adaptive contrast.
5. Brightness: Adjust the brightness from 0 to 100.
6. Contrast: Adjust the contrast from 0 to 100.
10
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Note: Adjusts the balance between light and dark shades.
-----------------------------------------------------------------------------------------------------------
Note: Sets the degree of difference between light and dark areas.
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7. Black Boost: Adjust the black level from 0 to 10. Enhances shadows by increasing the
Mode - Stamdard
2.2
Blue Light
Audio
Gaming
OSD
System
Gamma
Color Temp.
R Gain
G Gain
B Gain
Picture
Color
50
50
50
R Bias
G Bias
B Bias
Informaon
Save Seng to...
50
50
50
Mode - User
Gaming
Picture
Color
sRGB Mode
Audio
OSD
System
6-axis Hue
Informaon
Off
6-axis Saturate
Save Sent to...
brightness without changing lighter shades.
-----------------------------------------------------------------------------------------------------------
Note: If the image is very bright or has few shadow areas, adjusting this setting
may not result in any noticeable changes to the image.
8. Blue Light: Filters out blue light to protect your eyes by adjusting how much blue light is
shown -- 80%, 70%, 60%, or 50%.
-------------------------------------------------------------------------------------------------------------------------Note: Higher values allow more blue light through. For the best protection select a lower
value.
9. ACM: Turn ACM on or off. The default is off.
10. Super Sharpness:Turn the sharpness On or Off. Sharpness technology can simulate
high-resolution images by boosting the pixel density of the original source to make
images sharper and clearer.
Color
1. Press the MENU key to open the OSD.
2. Using the ▲/▼ keys, select Color from the OSD. Then navigate to the picture element
you wish to adjust.
3. Use the ◄/► keys to select the setting.
4. Gamma mode allows you to adjust the luminance tone.The default value is 2.2 (standard
5. Color temperature: Default is warm. You can choose Cool, Normal, Warm, Bluelight or
value for Windows).
User.
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6. sRGB: Default is off. You can turn sRGB on or off to better color match with peripheral
Mode - Standard
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Gaming
Picture
Color
Language
Audio
OSD
Off
System
Transparency
OSD Timeout
Refresh rate num
Informaon
Off
120
Save Seng to...
Mode - Standard
HDMI1
Gaming
Picture
Color
Input
Audio
OSD
Full
Quick Start Mode
System
Wide Mode
DDC/CI
Normal
Auto Source
Off
Hot Key Assignment
Informaon
On
HDMI Black level
On
Save Seng to...
devices, such as printers and digital cameras.
7. 6-axis Saturate: Adjust the red, green, blue, yellow, magenta and cyan saturation.
8. 6-axis Hue: Adjust the red, green, blue, yellow, magenta and cyan hue.
OSD
1. Press the MENU key to open the OSD.
2. Using the ▲/▼ keys, select OSD from the OSD. Then navigate to the setting you wish
to change.
3. Use the ◄/► keys to adjust any sliding scales.
4. Language: Set the OSD menu language.
5. OSD timeout: Adjust the delay before turning off the OSD menu.
6. Refresh rate num: Display the panel’s current refresh rate on the screen.
7. Transparency: Select the transparency when using gaming mode. The transparency
can be 0% (OFF), 20%, 40%, 60%, or 80%.
System Setting
1. The Setting menu can be used to select the screen menu language and other important
settings, including input and OD level.
2. Press the MENU key to open the OSD.
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3. Using the ▲/▼ keys, select Setting from the OSD. Then navigate to the setting you
Mode - Standard
Gaming
Picture
Color
Main Source
HDMI
Audio
OSD
Full
Reset All Sengs
System
H/V Frequency
H 66KHz V 60Hz
Mode
Normal
Resolution
1920x1080
Informaon
On
S/N:
Reset All Sengs
wish to adjust.
4. Use the ◄/► keys to select the setting.
5. Input: Select the source from VGA In, HDMI.
6. Auto Source: Default is "on", support auto source.
7. HDMI Black level setting.
8. Wide mode: You can select which screen aspect you are using.
9. DDC/CI: Allows the monitor settings to be set through the software on the PC.
-----------------------------------------------------------------------------------------------------------
Note: DDC/CI, short for Display Data Channel/Command Interface, which allows monitor controls
to be sent via software.
10. Quick start mode setting.
Product information
1. Press the MENU key to open the OSD.
2. Using the ▲/▼ keys, select Information to view the basic information for your monitor
and current input.
3. Reset all settings: Reset the custom color settings to factory defaults.
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Troubleshooting
Before sending your LCD monitor for servicing, please check the troubleshooting list below
to see if you can self-diagnose the problem.
HDMI/VGA Mode (Optional)
Problem LED status Remedy
No picture visible Blue Using the OSD menu, adjust brightness and
Off Check the power switch.
Amber Check if the video signal cable is properly
contrast to maximum or reset to their default
setting.
Check if the AC power cord is properly
connected to the monitor.
connected at the back of monitor.
Check if the computer system is switched on
and in power saving/standby mode.
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