Sign up for an Acer ID and enable Acer Remote Files
Open the Acer Portal from the Start screen to sign up for an
Acer ID or sign in if you already have an Acer ID.
There are three great reason for you to get an Acer ID:
• Remotely access your PC from your other devices with our
free Acer Remote Files app
• Get the latest offers and product information
• Register your device for warranty service
For more information please visit the AcerCloud website:
www.acer.com/acercloud
Model number: _________________________________
Serial number: _________________________________
Date of purchase: ______________________________
Place of purchase: ______________________________
TABLEOFCONTENTS
Table of contents - 3
First things first 6
Your guides ............................................. 6
• Useful information on caring for your computer and your health
• Where to find the power button, ports and connectors
• Tips and tricks for using the touchpad and keyboard
• How to create recovery backups
• Guidelines for connecting to a network and using Bluetooth
• Information on using Acer’s bundled software
6 - First things first
FIRSTTHINGSFIRST
We would like to thank you for making this Acer notebook your choice
for meeting your mobile computing needs.
Your guides
To help you use your Acer notebook, we have designed a set of
guides:
First off, the Setup Guide helps you get started with setting up your
computer.
The Quick Guide introduces you to the basic features and functions
of your new computer. For more on how your computer can help you
to be more productive, please refer to the User’s Manual. This guide
contains detailed information on such subjects as system utilities, data
recovery, expansion options and troubleshooting. In addition it
contains general regulations and safety notices for your notebook. It is
available from the desktop; double-click the Help icon and click
User’s Manual in the menu that opens.
Basic care and tips for using your computer
Turning your computer on and off
To turn the power off, do any of the following:
• Use the Windows shutdown command: Press the Windows key +
<C>, click Settings > Power then click Shut Down.
If you need to power down the computer for a short while, but don’t
want to completely shut it down, you can put it into Hibernate by
pressing the power button.
You can also put the computer in sleep mode by pressing the sleep
Note
hotkey <Fn> + <F4>.
If you cannot power off the computer normally, press and hold the power
button for more than four seconds to shut down the computer. If you turn off
the computer and want to turn it on again, wait at least two seconds before
powering up.
Taking care of your computer
Your computer will serve you well if you take care of it.
• Do not expose the computer to direct sunlight. Do not place it near
sources of heat, such as a radiator.
• Do not expose the computer to temperatures below 0º C (32º F) or
above 50º C (122º F).
• Do not subject the computer to magnetic fields.
• Do not expose the computer to rain or moisture.
• Do not spill water or any liquid on the computer.
• Do not subject the computer to heavy shock or vibration.
• Do not expose the computer to dust or dirt.
• Never place objects on top of the computer.
• Do not slam the computer display when you close it.
• Never place the computer on uneven surfaces.
First things first - 7
Taking care of your AC adapter
Here are some ways to take care of your AC adapter:
• Do not connect the adapter to any other device.
• Do not step on the power cord or place heavy objects on top of it.
Carefully route the power cord and any cables away from foot traffic.
• When unplugging the power cord, do not pull on the cord itself but
pull on the plug.
• The total ampere ratings of the equipment plugged in should not
exceed the ampere rating of the cord if you are using an extension
cord. Also, the total current rating of all equipment plugged into a
8 - First things first
single wall outlet should not exceed the fuse rating.
Taking care of your battery pack
Here are some ways to take care of your battery pack:
• Use only batteries of the same kind as replacements. Turn the
power off before removing or replacing batteries.
• Do not tamper with batteries. Keep them away from children.
• Dispose of used batteries according to local regulations. Recycle if
possible.
Cleaning and servicing
When cleaning the computer, follow these steps:
1. Turn off the computer and remove the battery pack.
2. Disconnect the AC adapter.
3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
If either of the following occurs:
• The computer has been dropped or the body has been damaged;
• The computer does not operate normally
See Frequently asked questions on page 62.
Your Acer notebook tour - 9
3
1
2
45
YOUR ACERNOTEBOOKTOUR
After setting up your computer as illustrated in the setup poster, let us
show you around your new Acer computer.
Screen view
#IconItemDescription
Web camera for video
1Webcam
2Screen
3Microphone
4
SD card reader
communicat
A light next to the webcam indicates
that the
Displays computer output.
Image is for reference only.
Internal microphone for sound
recording.
Accepts one Secure Digital (SD or
DHC) card.
S
Push to remove/install the card.
ion.
webcam is active.
10 - Your Acer notebook tour
1
2
3
4
#IconItemDescription
Power indicator
Battery indicator
5
HDD indicator
Communication
indicator
Keyboard view
Indicates the computer's power
atus.
st
Indicates the computer's battery
atus.
st
Charging: The
the battery is charging.
Fully charged: The
when plugged in.
Indicates when the hard disk drive is
active.
Indicates the computer’s wireless
connectivity device status.
light is amber when
light is blue
#IconItemDescription
1
2Keyboard
Power button Turns the computer on and off.
For entering data into your computer.
See "Using the keyboard" on page
14.
123456 7
#IconItemDescription
3Touchpad
4
Left view
#IconItemDescription
1
2Ventilation
3
4
5
6
Your Acer notebook tour - 11
Touch-sensitive pointing device
wh
ich functions like a computer
mouse.
Click buttons
t and right)
(lef
Kensington lock
slot
External display
(VGA) port
Ethernet (RJ-45)
port
HDMI port
USB portConnects to USB devices.
The left and right side of the button
funct
ion as left and right selection
buttons.
Connects to a Kensingtoncompatible computer security lock.
Wrap the computer security lock
around an immovable object
cable
such as a table or handle of a locked
drawer.
Insert the lock into the notch and turn
the key to secure the lock.
Keyless models are also available.
Allows the computer to stay cool.
Do not cover or obstruct the
op
Connects to a display device (e.g.,
external monitor, LCD projector).
Connects to an Ethernet 10/100/
1000-based network.
Supports high-definition digital video
conne
enings.
ctions.
12 - Your Acer notebook tour
123 4 56
#IconItemDescription
7
Headset/speaker
jack
Connects to audio devices (e.g.,
speakers, headphones) or a headset
with microphone.
Information on USB 3.0
• USB 3.0 compatible ports are blue.
• Compatible with USB 3.0 and earlier devices.
• For optimal performance, use USB 3.0-certified devices.
• Defined by the USB 3.0 specification (SuperSpeed USB).
Right view
#IconItemDescription
1
2Optical drive
3
4
5
6
USB portsConnect to USB devices.
Internal optical drive; accepts
CD
s or DVDs.
Optical disk
cess indicator
ac
Optical drive eject
tton
bu
Emergency eject
le
ho
DC-in jackConnects to an AC adapter.
Lights up when the optical drive is
active.
Ejects the optical disk from the
drive.
Ejects the optical drive tray when
the comp
Carefully insert a straightened
p
aper clip to eject the optical drive
tray.
uter is turned off.
Your Acer notebook tour - 13
2
1
3
4
5
Base view
#IconItemDescription
1Battery bayHouses the computer's battery pack.
2
3SpeakersDeliver stereo audio output.
4
5
Ventilation and
cooling fan
Memory
compartment
HDD compartment
Battery release
latch
Allows the computer to stay cool.
Do not cover or obstruct the
ope
nings.
Houses the computer's main
memory.
Houses the computer's hard disk
drive memo
Releases the battery for removal.
Insert a suit
release.
ry.
able tool and slide to
14 - Using the keyboard
USINGTHEKEYBOARD
The keyboard has full-sized keys and a numeric keypad, separate
cursor, lock, Windows, function and special keys.
Lock keys and numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock keyDescription
Caps Lock
Num Lock
Scroll Lock
(<Fn> +
<F12>)
When Caps Lock is on, all alphabetic characters
typed are in uppercase.
When Num Lock is on, the keypad is in numeric
mode. The keys function as a calculator (complete
with the arithmetic operators +, -, *, and /). Use this
mode when you need to do a lot of numeric data
entry.
When Scroll Lock is on, text on the screen moves
one line up or down when you press the up or down
arrow keys. Scroll Lock does not work with most
applications.
Hotkeys
The computer employs hotkeys or key combinations to access most
of the computer's controls like screen brightness and volume output.
To activate hotkeys, press and hold the <Fn> key before pressing the
other key in the hotkey combination.
HotkeyIconFunctionDescription
Turns on / off the computer's
<Fn> + <F3>Airplane mode
<Fn> + <F4>Sleep
network devices.
(Network devices vary by
configuration.)
Puts the computer in Sleep
mode.
Using the keyboard - 15
HotkeyIconFunctionDescription
Switches display output
<Fn> + <F5>Display toggle
<Fn> + <F6>Display off
<Fn> + <F7>
<Fn> + <F8>Speaker toggle
<Fn> + <F12> Scr Lk Scroll LockTurns Scroll Lock on or off.
<Fn> + < >Brightness up
<Fn> + < >
<Fn> + < >Volume upIncreases the sound volume.
<Fn> + < >Volume downDecreases the sound volume.
<Fn> +
<Home>
<Fn> + <Pg
Up>
<Fn> + <Pg
Dn>
<Fn> +
<End>
Touchpad
toggle
Brightness
down
Play/Pause
Stop
Previous
NextJump to the next media file.
between the display screen,
external monitor (if
connected) and both.
Turns the display screen
backlight off to save power.
Press any key to return.
Turns the built-in touchpad on
and off.
Turns the speakers on and
off.
Increases the screen
brightness.
Decreases the screen
brightness.
Play or pause a selected
media file.
Stop playing the selected
media file.
Return to the previous media
file.
Windows keys
The keyboard has two keys that perform Windows-specific functions.
KeyDescription
Pressed alone it returns to the Start screen.
Windows key
It can also be used with other keys for special
functions, please check Windows Help.
16 - Using the keyboard
KeyDescription
Application
key
This key has the same effect as clicking the
right
mouse button; it opens the application's
context
menu.
TOUCHPAD
Note
Note
Touchpad basics
The touchpad controls the arrow (or 'cursor') on the screen. As you
slide your finger across the touchpad, the cursor will follow this
movement.
Press the left or right side of the button located beneath the touchpad
to perform selection and execution functions, or tap the surface of the
touchpad. These two areas are similar to the left and right buttons on
a mouse.
The touchpad is sensitive to finger movement; the lighter the touch, the better
the response. Please keep the touchpad and your fingers dry and clean.
Touchpad - 17
The cursor is controlled by some basic gestures:
• Single-finger slide: Slide a finger across the touchpadto
move the cursor.
• Single-finger tap: Lightly tap the touchpad with your finger,
to perform a 'click', which will select or start an item. Quickly
repeat the tap to perform a double tap or 'double click'.
• Drag: Press and hold the left side of the selection button, or tap
twice anywhere on the touchtap, then slide a second finger across
the touchpad to select all items in an area.
Touchpad gestures
Windows 8.1 and many applications support touchpad gestures that
use one or more fingers.
Support for touchpad gestures depends on the active application.
These allow you to control applications with a few simple gestures,
such as:
18 - Touchpad
• Swipe in from edge: Access Windows tools
by swiping into the center of the touchpad
from the right, top or left.
• Swipe in from right edge: Toggle the charms.
• Swipe in from top edge: Toggle the app commands.
• Swipe in from left edge: Switch to the previous app.
• Two-finger slide: Swiftly scroll through web pages,
documents and playlists by placing two fingers on the
touchpad and moving both in any direction.
• Two-finger pinch: Zoom in and out of photos, maps and
documents with a simple finger-and-thumb gesture.
Recovery - 19
Note
Important
Note
RECOVERY
If you are having trouble with your computer, and the frequently asked
questions (see Frequently asked questions on page 62) do not
help, you can 'recover' your computer - i.e. return it to an earlier state.
This section describes the recovery tools available on your computer.
Acer provides Acer Recovery Management, which allows you to
create a recovery backup, a drivers and applications backup, and to
start recovery options, either using Windows tools, or the recovery
backup.
Acer Recovery Management is only available with a pre-installed Windows
operating system.
We recommend that you create a Recovery Backup and Drivers and
Applications Backup and as soon as possible.
In certain situations a full recovery will require a USB recovery backup.
Creating a recovery backup
To reinstall from a USB storage drive, you must first create a recovery
backup. The recovery backup includes the entire original contents of
your computer’s hard drive, including Windows and all factory-loaded
software and drivers. Using this backup will restore your computer to
the same state as when you purchased it, while giving you an option
to retain all settings and personal data.
Since the recovery backup requires at least 16 GB of storage after
formatting, it is recommended to use a USB drive with a capacity of 32
or larger.
GB
20 - Recovery
1. From Start, type 'Recovery' and then click Acer Recovery
Management in the list of apps.
Make sure Copy contents from the recovery partition to the recovery drive is selected. This provides the most complete and
safest recovery backup.
3. Plug in the USB drive then click Next.
Recovery - 21
Important
• Since the recovery backup requires at least 16 GB of storage
after formatting, it is recommended to use a USB drive with a
capacity of 32
GB or larger.
4. You will be shown the backup progress on the screen.
5. Follow the process until it completes.
6. After creating the recovery backup, you can choose to delete the
recovery information on your computer. If you delete this
information, you can only use the USB recovery backup to restore
your computer, if you lose or erase the USB drive, you cannot
restore your computer.
7. Unplug the USB drive and label it clearly.
Write a unique, descriptive label on the backup, such as 'Windows
Recovery Backup'. Make sure you keep the backup in a safe place that
you will remember.
Creating a drivers and applications backup
To create a Drivers and Applications Backup, that contains the
factory-loaded software and drivers needed by your computer, you
22 - Recovery
may use either a USB storage drive or, if your computer features a
DVD recorder, one or more blank recordable DVDs.
1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps.
2. Click Create Drivers and Applications Backup.
Plug in the USB drive or insert a blank DVD into the optical drive, then
click Next.
• If you are using a USB drive, make sure your USB drive has
enough capacity before continuing.
• If using DVDs, it will also show the number of blank, recordable
discs you will need to complete the recovery discs. Make sure that
you have the required number of identical, blank discs.
3. Click Start to copy files.You will be shown the backup progress on
the screen.
4. Follow the process until it completes:
• If you are using optical discs, the drive ejects each disc as it
completes burning it. Remove the disc from the drive and mark it
with a permanent marker.
Important
If multiple discs are required, insert a new disc when prompted,
then click OK. Continue until the process is complete.
• If you are using a USB drive, unplug the drive and label it clearly.
Write a unique, descriptive label on each backup, such as 'Drivers and
Applications Backup'. Make sure you keep the backup in a safe place
that you will remember.
Recovering your system
To recover your system:
1. Perform minor fixes.
If only one or two items of software or hardware have stopped
working correctly, the problem may be solved by reinstalling the
software or the device drivers.
To reinstall software and drivers that were pre-installed at the
factory, see Reinstalling drivers and applications on page 24.
For instructions on reinstalling software and drivers that were not
pre-installed, see that product’s documentation or support Web site.
2. Revert to a previous system condition.
If reinstalling software or drivers does not help, then the problem
may be solved by returning your system to a previous state when
everything was working correctly.
For instructions, see Returning to an earlier system snapshot on
page 26.
3. Reset your operating system.
If nothing else has solved the problem and you want to reset your
system, but keep your user information, see Returning your
system to its factory condition on page 27.
4. Reset your system to its factory condition.
If nothing else has solved the problem and you want to reset your
system to factory condition, see Returning your system to its
factory condition on page 27.
Recovery - 23
24 - Recovery
Reinstalling drivers and applications
As a troubleshooting step, you may need to reinstall the applications
and device drivers that came pre-installed on your computer from the
factory. You can reinstall using either your hard drive or the backup
you have created.
• Other applications - If you need to reinstall software that did not
come pre-installed on your computer, you need to follow that
software’s installation instructions.
• New device drivers - If you need to reinstall device drivers that did
not come pre-installed on your computer, follow the instructions
provided with the device.
If you are reinstalling using Windows and the recovery
information stored on your computer:
1. From Start, type 'Recovery' and then click Acer Recovery
Management in the list of apps.
2. Click Reinstall Drivers or Applications.
Recovery - 25
3. You should see the Contents section of the Acer Resource
Center.
Images for reference only.
4. Click the install icon for the item you want to install, then follow
the onscreen instructions to complete the installation. Repeat
this step for each item you want to reinstall.
If you are reinstalling from a Drivers and Applications Backup on
a DVD or USB drive:
1. Insert the Drivers and Applications Backup into the disc drive or
connect it to a free USB port.
• If you inserted a DVD wait for Acer Resource Center to start.
• If Acer Resource Center does not start automatically, press
the Windows key + <E>, then double-click on the optical drive
icon.
• If you are using a USB drive, press the Windows key + <E>, then
double-click on the drive that contains the backup. Double-click
on ResourceCenter.
26 - Recovery
Note
2. You should see the Contents section of the Acer Resource
Center.
Images for reference only.
3. Click the install icon for the item you want to install, then follow
the onscreen prompts to complete the installation. Repeat this
step for each item you want to reinstall.
Returning to an earlier system snapshot
Microsoft System Restore periodically takes a 'snapshot' of your
system settings and saves them as restore points. In most cases of
hard-to-resolve software problems, you can return to one of these
restore points to get your system running again.
Windows automatically creates an additional restore point each day,
and also each time you install software or device drivers.
For more information about using Microsoft System Restore, from Start, type
’Help’ and then click Help and Support in the list of apps. Type ’Windows
system restore’ in the Search Help box, then press Enter.
Returning to a restore point
1. From Start, type ’Control Panel’ and then click Control Panel in the
list of apps.
2. Click System and Security > Action Center, then click Recovery
at the bottom of the window.
3. Click Open System Restore, then Next.
4. Click the latest restore point (at a time when your system worked
correctly), click Next, then Finish.
5. A confirmation window appears; click Yes. Your system is restored
using the restore point you specified. This process may take several
minutes, and may restart your computer.
Returning your system to its factory condition
If your computer experiences problems that are not recoverable by
other methods, you may need to reinstall everything to return your
system to its factory condition. You can recover from either your hard
drive or the recovery backup you have created.
• If you can still run Windows and have not deleted the recovery
partition, see Recovering from Windows on page 27.
• If you cannot run Windows, your original hard drive has been
completely re-formatted or you have installed a replacement hard
drive, see Recovering from a recovery backup on page 30.
Recovering from Windows
Start Acer Recovery Management:
•From Start, type ’Recovery’ and then click Acer Recovery Management in the list of apps.
Two options are available, Restore Factory Settings (Reset my PC)
or Customized Restore (Refresh my PC).
Recovery - 27
Restore Factory Settings deletes everything on your hard drive, then
reinstalls Windows and all software and drivers that were pre-installed
on your system. If you can access important files on your hard drive,
back them up now. See Restore Factory Settings with Acer
Recovery Management on page 28.
Customized Restore will attempt to retain your files (user data) but
will reinstall all software and drivers. Software installed since you
purchased your PC will be removed (except software installed from
28 - Recovery
Important
the Windows Store). See Customized Restore with Acer Recovery
Management on page 29.
Restore Factory Settings with Acer Recovery Management
1. Click Restore Factory Settings.
’Restore Factory Settings’ will erase all files on your hard drive.
2. The Reset your PC window opens.
Images for reference only.
3. Click Next, then choose how to erase your files:
a. Just remove my files quickly erases all files before restoring
your computer and takes about 30 minutes.
b. Fully clean the drive completely cleans the drive after each file is
erased, so no files can be viewed after the recovery. Cleaning the
drive takes much longer, up to 5 hours, but is much more secure
as old files are completely removed.
4. Click Reset.
5. The recovery process begins by restarting your computer, then
Note
continues by copying files to your hard drive.
6. After the recovery has finished, you can start using your computer
by repeating the first-start process.
Recovering from the hard drive during startup
1. Turn on your computer and press <Alt> + <F10> during startup. A
screen appears asking you to choose the keyboard layout.
2. Several options are now presented. Click Troubleshoot.
3. Click either Refresh your PC or Reset your PC.
"Refresh your PC" enables you to restore your computer to the default factory
condition with files intact. "Reset your PC" completely removes all your files
and resets your computer to factory settings.
4. Click Next. The process will take several minutes.
Customized Restore with Acer Recovery Management
1. Click Customized Restore (Retain User Data).
Recovery - 29
30 - Recovery
2. The Refresh your PC window opens.
Images for reference only.
3. Click Next, then Refresh.
4. The recovery process begins by restarting your computer, then
continues by copying files to your hard drive. This process takes
about 30 minutes.
Recovering from a recovery backup
To recover from a recovery backup on a USB drive:
1. Find your recovery backup.
2. If your computer does not have a built-in keyboard, make sure a
keyboard is attached to your computer.
3. Plug in the USB drive and turn on your computer.
4. If it is not already enabled, you must enable the F12 Boot Menu:
a. Press <F2> when starting your computer.
b. Use the left or right arrow keys to select the Main menu.
c. Press the down key until F12 Boot Menu is selected, press <F5>
to change this setting to Enabled.
d. Use the left or right arrow keys to select the Exit menu.
e. Depending on the type of BIOS your computer uses, select Save
Changes and Exit or Exit Saving Changes and press Enter.
Select OK or Yes to confirm.
f. Your computer will restart.
5. During startup, press <F12> to open the boot menu. The boot menu
allows you to select which device to start from, select the USB drive.
a. Use your arrow keys to select USB Device, then press Enter.
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