The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
Screen messagesDenotes actual messages that appear
on screen.
NOTE
WARNING
CAUTION
IMPORTANT
Gives bits and pieces of additional
information related to the current
topic.
Alerts you to any damage that might
result from doing or not doing specific
actions.
Gives precautionary measures to
avoid possible hardware or software
problems.
Reminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Page 5
Preface
Before using this information and the product it supports, please read the following general information.
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
On-board Audio with AC’97 CODEC with 16-pin CD-quality stereo output (On Die Controller
!
SiS 630ET chipset).
Stereo Input and output , mono microphone input interfaces
!
Connectivity
On-board serial port- One high speed NS16C550 compatible UARTs with 16 byte FIFOs
!
On-board parallel port- EPP, ECP, and IEEE 1284
!
Mini-DIN PS/2 keyboard and mouse ports
!
4 Universal Serial Bus (USB) ports
!
High-speed fax/data PCI modem
!
Human-centric design and ergonomics
Slim, smooth and stylish design
!
Chapter 13
Page 12
Front Panel
The computer’s front panel consists of the following:
Label Description
1Headphone/Earphone port
2CD-ROM tray
3Stop/Eject button
4Skip/Forward button
5CD-ROM LED
6Increase volume button
7Decrease volume button
8Turbo LED
9Power LED
10Hard disk drive LED
11Po wer b u t ton
123.5-inch floppy disk drive eject button
133.5-inch floppy disk drive
143.5-inch floppy disk drive LED
4Chapter 1
Page 13
Rear Panel
The computer’s rear panel consists of the following:
LabelDescription
1Fan
2PS/2 keyboard port
3USB ports
4Serial port
5VGA/Monitor port
6Speaker-out/Line-out port
7Line-in port
8Microphone-in port
9Add-on brackets
10System main power switch
11Voltage selector
12System power socket
13PS/2 mouse port
14LAN port
15Parallel port
16Game/MIDI port
Chapter 15
Page 14
AcerPower Sx Main Board Layout
6Chapter 1
Page 15
1. PS/2 keyboard and mouse port14. Reset
2. USB/LAN port15. Power Switch
3. Parallel/VGA/serial port 216. Battery
4. Game/MIDI port17. LAN/LED
5. Audio/CD connector18. Power LED
6. Fax/voice modem connector19. Hard Disk Drive LED connector
7. PCI slots (three slots)20. IDE 1 connector
9. Wake on LAN connector21. IDE 2 connector
10. Serial port 122. DIMM sockets (two sockets)
11. SiS950 chipset23. CPU socket
12. BIOS chipset24. SiS630 chipset
13. Floppy disk drive connector25. ATX power connector
NOTE: 8 was for AGP slot, removed when ship out
Chapter 17
Page 16
AcerPower Sc Main Board Layout
1. IDE 1 connector10. Fax voice modem connector
2. IDE 2 connector11. DIMM sockets
3. Hard Disk Drive LED connector12. CPU socket
4. RTC Battery13. ATX power connector
5. ROM14. Audio/CD connector
6. Optional USB ports15. Audio-in connector
7. Floppy disk drive connector16. PCI sockets (three slots)
8. SiS950 chipset17. PS/2 keyboard and mouse port
9. Wake on LAN connector
8Chapter 1
Page 17
Keyboard
The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function
keys.
Cursor keys
The cursor keys, also called the arrow keys, let you move the cursor around the screen. They serve the same
function as the arrow keys on the numeric keypad when the Num Lock is toggled off.
Lock keys
The keyboard has three lock keys which you can toggle on and off to switch between two functions.
Lock KeyDescription
Caps LockWhen activated, all alphabetic characters typed appear in uppercase (same
function as pressing
Num LockWhen activated, the keypad is set to numeric mode, i.e., the keys will function as a
calculator (complete with arithmetic operators such as +, -, x, and /).
Scroll LockWhen activated, the screen moves one line up or down when you press the up
arrow or down arrow respectively. Take note that Scroll Lock may not work with
some applications.
Shift
+ <letter>).
Chapter 19
Page 18
Windows keys
The keyboard has two keys that perform Windows-specific functions.
KeyDescription
Windows logo keyStart button. Combinations with this key perform special functions, such
as:
!
Windows + Tab
!
Windows + E
!
Windows + F
!
Windows + M
!
Shift + Windows + M
!
Windows + R
Application keyOpens the application’s context menu (same function as clicking the right
button of the mouse).
: Activate the next Taskbar button
: Explores My Computer
: Finds a Document
: Minimizes All
: Undoes Minimize All
: Displays the Run dialog box
10Chapter 1
Page 19
Hardware Specifications and Configurations
Processor
ItemSpecification
TypeAcerPower Sx: Intel Pentium III, Celeron or Cyrix III processor
AcerPower Sc: Intel Tualatin Pentium III, Celeron processor
Socket370
SpeedAcerPower Sx: 500/550/600 MHz, 533/667/733 MH z
AcerPower Sc: Coppermine up to 1.1 GHz
Tualatin from 1.2 to 1.4 GHz and above
Celeron 850/950 MHz , 1.1/1.2 GHz
Minimum operating speed0 MHz (If
Enabled
Voltage Processor voltage can be detected by the system without setting any
NOTE: Measure at line input 90 VRMS and maximum load condition.
Output RequirementsRegulationCurrent Rating
+5V+-5%15A
+12V+-5%3A
-12V+-10%0.3A
+3.3V+-4%12A
+5Vaux+-5%3A
NOTE: AcerPower Sc is using 145W power supply.
20Chapter 1
Page 29
Power Management Function (ACPI support function)
Device Standby Mode
Independent power management timer for hard disk drive devices
!
(0-15 minutes, time step=1 minute).
Hard disk drive goes into Standby mode (for ATA standard interface).
!
Disable V-sync to control the VESA DPMS monitor.
!
Resume method: device activated (Keyboard for DOS, keyboard & mouse for Windows).
!
Resume recovery time: 3-5 sec.
!
Global Standby Mode
Global power management timer (2-120 minutes, time step=10 minute).
!
Hard disk drive goes into Standby mode (for ATA standard interface).
!
Disable H-sync and V-sync signals to control the VESA DPMS monitor.
!
Resume method: Return to original state by pushing external switch button, modem ring in,
!
keyboard and mouse for APM mode.
Resume recovery time: 7-10 sec.
!
NOTE:
Suspend Mode
NOTE:
AcerPower Sc : Resume method: Return to original state by pushing external switch button, keyboard
and mouse for ACPI mode
Independent power management timer (2-120 minutes, time step=10 minutes) or pushing external
!
switch button.
CPU goes into SMM.
!
CPU asserts STPCLK# and goes into the Stop Grant State.
!
LED on the panel turns amber colour.
!
Hard disk drive goes into SLEEP mode (for ATA standard interface).
!
Disable H-sync and V-sync signals to control the VESA DPMS monitor.
!
Ultra I/O and VGA chip go into power saving mode.
!
Resume method: Return to original state by pushing external switch button, modem ring in,
!
keyboard and mouse for APM mode.
Return to original state by pushing external switch button, modem ring in and USB keyboard for
!
ACPI mode.
AcerPower Sc : Resume method: Return to original state by pushing external switch button, keyboard
and mouse for ACPI mode
ACPI
ACPI specification 1.0.
!
S0, S1, S3 and S5 sleep state support.
!
On board device power management support.
!
On board device configuration support.
!
NOTE:
Chapter 121
AcerPower Sc : ACPI specification 1.0b.
Page 30
22Chapter 1
Page 31
Chapter 2
System Utilities
Most systems are already configured by the manufacturer or the dealer. There is no need to run
Setup when starting the computer unless you get a Run Setup message.
The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM.
This memory area is not part of the system RAM.
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system
cannot retain configuration values in CMOS.
Before you run Setup, make sure that you have saved all open files. The system reboots immediately after
you exit Setup.
Chapter 223
Page 32
Entering Setup
Setup Utility
!
System Information
!
Product Information
!
Disk Drives
!
Onboard Peripherals
!
Power Management
!
Boot Options
!
Date and Time
!
System Security
Load Default Settings
Abort Settings Change
Setup Utility
!
System Information
!
Product Information
!
Disk Drives
!
Onboard Peripherals
!
Power Management
!
Boot Options
!
Date and Time
!
System Security
!!!!
*Advanced Options
Load Default Settings
Abort Settings Change
To enter Setup, press the key combination .
NOTE:
The Setup Utility main menu then appears:
The system supports two BIOS Utility levels: Basic and Advanced. The above screen is the BIOS Utility Basic
Level screen. It allows you to view and change only the basic configuration of your system.
If you are an advanced user, you may want to check the detailed configuration of your system. Detailed
system configurations are contained in the Advanced Level. To view the Advanced Level menu, press F8 or
the
NOTE:
You must press
Alt + F4
keys simultaneously.
The F8 and
the advanced level and hidden information only when you are in the main menu.
Alt + F4
keys work only when you are in the main menu. This means that you can activate
simultaneously while the system is booting.
The following screen shows the Advanced Level main menu:
24Chapter 2
Page 33
The command line at the bottom of the menu tells you how to move within a screen and from one screen to
another.
To select an option, move the highlight bar by pressing or then press .
!
Press to move to the next page or to return to the previous page.
!
To change a parameter setting, press or until the desired setting is found.
!
Press to return to the main menu. If you are already in the main menu, press again to
!
exit Setup.
The parameters on the screens show default values. These values may not be the same as those in your
system.
The grayed items on the screens have fixed settings and are not user-configurable.
Chapter 225
Page 34
System Information
The following screen appears if you select System Information from the main menu.
System Information
Processor ................................................................Pentium III
This page shows the current basic configuration of your system.
The following table describes the parameters found in the System Information pages:
ParameterDescriptionFormat
ProcessorSpecifies the type of processor currently installed in
your system.
Processor SpeedSpecifies the speed of the processor currently installed
in your system.
Level 1 CacheSpecifies the first-level or the internal memory (i.e., the
memory integrated into the processor) size, and
whether it is enabled or disabled.
Level 2 CacheSpecifies the second-level cache memory size currently
supported by the system.
Diskette Drive A Shows the diskette drive A type. Capacity, dimension
Diskette Drive BShows the diskette drive B type. Capacity, dimension
IDE Primary Channel Master Specifies the current configuration of the IDE device
IDE Primary Channel SlaveSpecifies the current configuration of the IDE device
IDE Secondary Channel
Master
IDE Secondary Channel
Slave
connected to the master port of the primary IDE
channel.
connected to the slave port of the primary IDE channel.
Specifies the current configuration of the IDE device
connected to the master port of the secondary IDE
channel.
Specifies the current configuration of the IDE device
connected to the slave port of the secondary IDE
channel.
Speed in MHz
Cache size in KB
Cache size in KB
Drive type, capacity
Drive type, capacity
Drive type, capacity
Drive type, capacity
26Chapter 2
Page 35
ParameterDescriptionFormat
Total MemorySpecifies the total amount of onboard memory. The
memory size is automatically detected by BIOS during
the POST. If you install additional memory, the system
automatically adjusts this parameter to display the new
memory size.
1st BankIndicates the type of DRAM installed in the DIMM 1
socket. The None setting indicates that there is no
DRAM installed.
2nd BankIndicates the type of DRAM installed in the DIMM 2
socket. The None setting indicates that there is no
DRAM installed.
Serial Port 1 Shows the serial port 1 address and IRQ settings. Address, IRQ
Serial Port 2Shows the serial port 2 address and IRQ settings. Address, IRQ
Parallel PortShows the parallel port address and IRQ settings. Address, IRQ
PS/2 MouseIndicates if there is a mouse connected to your system.
This is automatically detected by BIOS.
Memory size in MB
DIMM type, capacity in MB
DIMM type, capacity in MB
Displays Installed if there is a
mouse detected; otherwise, it
displays None.
Chapter 227
Page 36
Product Information
The screen below appears if you select Product Information from the main menu:
Product Information
Product Name ........................................................ AcerPower Sx
System S/N ............................................................ N/A
Main Board ID ....................................................... S57M
Main Board S/N ..................................................... N/A
System BIOS Version ............................................ V4.0
SMBIOS Version ...................................................2.3
System BIOS ID.....................................................R01-A4 EN-JA
BIOS Release Date .................................................Jan 06, '00
Product I nformation
Product N ame ................ ......... AcerPower Sxb
System S/ N.................... ........ N/A
Main Boar d ID................ ......... S57M
Main Boar d S/N................ ........ N/A
System BI OS Version......... .......... V4.0
SMBIOS Ve rsion................ ........ 2.3
*System B IOS ID................ ....... R06-A1
BIOS Release Dat e...... .............. . April 16,01
NOTE:
The Product Information menu contains general data about the system, such as the product name, serial
number, BIOS version, etc. These information is necessary for troubleshooting (maybe required when asking
for technical support).
This screen can be seen on Acer Power Sxb model.
28Chapter 2
Page 37
The following table describes the parameters found in this menu:
ParameterDescription
Product NameDisplays the model name of your system.
System S/NDisplays your system’s serial number.
Main Board IDDisplays the main board’s identification number.
Main Board S/NDisplays your main board’s serial number.
System BIOS VersionSpecifies the version of your BIOS utility.
SMBIOS versionThe System Management Interface (SM) BIOS allows you to check your system
hardware components without actually opening your system. Hardware checking
is done via software during start up. This parameter specifies the version of the
SMBIOS utility installed in your system.
System BIOS IDSpecifies the version ID of the BIOS utility.
BIOS Release DateDisplays the release date of the BIOS utility.
Chapter 229
Page 38
Disk Drives
Select Disk Drives from the main menu to configure the drives installed in your system.
The following screen shows the Disk Drives menu:
Disk Drives
Diskette Drive A ....................................................[1.44MB 3.5-inch]
Diskette Drive B ....................................................[None]
!
IDE Primary Channel Master
!
IDE Primary Channel Slave
!
IDE Secondary Channel Master
!
IDE Secondary Channel Slave
The following table describes the parameters found in this menu. Settings in
suggested settings.
ParameterDescriptionOp tions
Diskette Drive A / BAllows you to configure your floppy driveNone
IDE Primary Channel MasterAllows you to configure the hard disk drive
connected to the master port of IDE channel 1.
IDE Primary Channel SlaveLets you configure the hard disk drive connected
to the slave port of IDE channel 1.
IDE Secondary Channel Master Allows you to configure the hard disk drive
connected to the master port of IDE channel 2.
IDE Secondary Channel SlaveLets you configure the hard disk drive connected
to the slave port of IDE channel 2.
boldface
360 KB, 5.25-inch
1.2 MB, 5.25-inch
720 KB, 3.5-inch
1.44 MB, 3.5-inch
2.88 MB, 3.5-inch
are the default and
30Chapter 2
Page 39
IDE Primary/Secondary Channel Master/Slave
The following screen appears if you select any of the IDE drive parameters:
Hard Disk LBA Mode ..........................................[Auto]
*Hard Disk Block Mode....................................... [Auto]
*Hard Disk 32 Bit Access ..................................... [Enabled ]
*Advanced PIO Mode ..........................................[Auto]
*DMA Transfer Mode..........................................[Auto]
NOTE:
The following table describes the parameters found in this menu. Settings in
*These items can only be seen when you are in the Advanced Level.
boldface
are the default and
suggested settings.
ParameterDescriptionOptions
Device Detection ModeLets you specify the type of hard disk installed in your
system. If you want BIOS to automatically configure
your hard disk, select
disk type, you can enter the setting manually.
Setting this parameter also sets the Cylinder, Head,
Sector, and Size parameters.
Device TypeDisplay the type of device installed.Not configurable. The default is
Cylinder Specifies your hard disk’s number of cylinders, and is
automatically set depending on your Type parameter
setting.
Head Specifies your hard disk’s number of heads, and is
automatically set depending on your Type parameter
setting.
Sector Specifies your hard disk’s number of sectors, and is
automatically set depending on your Type parameter
setting.
SizeSpecifies the size of your hard disk, in MB, and is
automatically set depending on your Type parameter
setting
Hard Disk LBA Mode Set to “Auto” under DOS and Windows. Set to
“Disabled” under Novell Netware and Unix.
Auto. If you know your hard
None, or User.
Auto,
The User setting allows you to enter
your settings manually if you know
your hard disk type. The Auto setting
also sets the Cylinder, Head, Sector,
and Size parameters.
Hard Disk
Only Device Detection Mode is set to
User, the item Cylinder will be
available; Otherwise it is nonconfigurable.
Only Device Detection Mode is set to
User, the item Head will be available;
Otherwise it is non-configurable.
Only Device Detection Mode is set to
User, the item Sector will be
available; Otherwise it is nonconfigurable.
It will turn to gray and will be nonconfigurable.
Auto
.
or Disabled
Chapter 231
Page 40
ParameterDescriptionOptions
Hard Disk Block Mode This function enhances disk performance depending
on the hard disk in use. If you set this parameter to
Auto, the BIOS utility automatically detects if the
installed hard disk drive supports the Block Mode
function. If supported, it allows data transfer in blocks
(multiple sectors) at a rate of 256 bytes per cycle.
Hard Disk 32-bit Access Enabling this parameter improves system
performance by allowing the use of the 32-bit hard
disk access. This enhanced IDE feature works only
under DOS, Windows 3.x, Windows 95/98, Windows
NT, and Novell NetWare.
Advanced PIO ModeWhen set to Auto, the BIOS utility automatically
detects if the installed hard disk supports the function,
it allows for faster data recovery and read/ write
timing that reduces hard disk activity time. This
results in better hard disk performance.
DMA Transfer ModeThe Ultra DMA and Multi-DMA modes enhance hard
disk performance by increasing the transfer rate.
However, besides enabling these features in the
BIOS Setup, both the Ultra DMA and Multi-DMA
modes require the DMA driver to be loaded.
or Disabled
Auto
Enabled
, Mode 0, 1, 2, 3 or 4
Auto
Auto
Multiword Mode 0, 1, 2
Ultra Mode 0, 1, 2, 3, 4
Disabled
or Disabled
32Chapter 2
Page 41
Onboard Peripherals
The Onboard Peripherals menu allows you to configure the onboard devices. Selecting this option from the
main menu displays the following screen:
Onboard Peripherals
Serial Port 1 ............................................................ [Disabled]
Base Address ........................................................ [----]
NOTE: This screen can be seen on Acer Power Sxb model.
The following table describes the parameters found in this menu. Settings in boldface are the default and
suggested settings.
ParameterDescriptionOptions
Serial Port 1Lets you enable or disable the serial port 1. Enabled or
Base A ddress Lets you set a logical base address for each
serial port. This parameter is configurable only
if the Serial Port parameter is enabled.
IRQLets you assign an interrupt for each serial port.
This parameter is configurable only if the Serial
Port parameter is enabled.
Serial Port 2 Lets you enable or disable the serial port 2.
Base AddressLets you set a logical base address for each
serial port. This parameter is configurable only
if the Serial Port parameter is enabled.
IRQLets you assign an interrupt for each serial port.
This parameter is configurable only if the Serial
Port parameter is enabled.
Parallel PortLets you enable or disable the parallel port.
Base AddressLets you set a logical base address for the
parallel port. This parameter is configurable
only if the Parallel Port parameter is enabled.
IRQLets you assign an interrupt for the parallel port.
This parameter is configurable only if the
Parallel Port parameter is enabled.
Enabled
3F8h
or 11
4
Enabled
378h
5 or
Disabled
or Disabled
, 3E8h, 2E8h
or Disabled
, 278h
7
34Chapter 2
Page 43
ParameterDescriptionOptions
Operation ModeLets you set your parallel port’s operation
mode. This parameter is configurable only if the
Parallel Port parameter is enabled.
ECP DMA ChannelAllows you to assign a DMA channel for the
ECP parallel port function. This parameter is
configurable only if you select the Extended
Capabilities Port (ECP) as the operation mode.
Floppy Disk ControllerLets you enable or disable the onboard floppy
disk controller.
IDE ControllerLets you enable or disable the onboard primary,
secondary or both IDE interfaces.
PS/2 Mouse ControllerLets you enable or disable the onboard PS/2
mouse controller
USB Host ControllerLets you enable or disable the onboard USB
host controller.
USB Legacy ModeLets you activate or deactivate the USB
keyboard connected to your system. When
activated, the USB keyboard functions in a DOS
environment.
Onboard Audio ChipLets you enable or disable the onboard audio
controller
Game Port AddressLets you set the I/O base address of the game
port.
MIDI Port AddressLets you set the I/O base address of the midi
port.
MIDI Port IRQLets you set the IRQ channel of the midi port.
Onboard Modem ChipLets you enable or disable the onboard modem
controller.
Onboard Ethernet ChipLets you enable or disable the onboard ethernet
(LAN) controller.
Standard Parallel Port (SPP)
Bidirectional
Enhanced Parallel Port (EPP)
Extended Capabilities Port (ECP)
, 3
1
Enabled
Primary,
Enabled
Enabled
Enabled or
Enabled
201
330
5
Enabled or
Enabled
or Disabled
Both
or Disabled
or Disabled
or Disabled
, 209, Disabled
, 300, Disabled
, 7
or Disabled
, or Disabled
Disabled
Disabled
Chapter 235
Page 44
Power Management
The Power Management menu lets you configure the system power-management feature. It works only under
APM mode.
IMPORTANT:
If an ACPI-aware operating system such as Windows 98 or Windows 2000 is installed in ACPI
mode, the operating system will use the ACPI interfaces. Then the settings in Power Management
page is non-effective.
The following screen shows the Power Management parameters and their default settings:
Power Management
Power Management Mode .....................................[Enabled ]
IDE Hard Disk Standby Timer ............................[OFF]
System Sleep Timer .............................................[30] Minute(s)
Power Switch < 4 sec.............................................. [Power Off]
System wake-up event
Modem Ring Indicator.......................................... [Enabled ]
PCI Power Management .......................................[Enabled ]
Restart on AC/Power Failure ................................. [Enabled ]
The following table describes the parameters found in this menu. Settings in
suggested settings.
ParameterDescriptionOptions
Power Management ModeAllows you to reduce the system’s power
consumption. When enabled, the IDE hard
disk and system timers become
configurable.
IDE Har d Disk Standby TimerAllows the hard disk to enter Standby mode
after inactivity of 1 to 15 minutes, depending
on your setting.
System Sleep TimerAutomatically puts the system to power-
saving mode after a specified period of
inactivity. Any keyboard or mouse action, or
any activity detected from the IRQ channels
resumes system operation.
Sleep ModeLets you specify the power-saving mode
that the system will enter after a specified
period of inactivity. This parameter is
configurable only if the System Sleep Timer
is enabled.
Power Switch < 4 sec.Lets you specify whether to automatically
turn off the machine or put the system to
Suspend mode when the power switch is
pressed for less than 4 seconds.
System Wake-up EventLets you specify the activity that will resume
the system to normal operation.
boldface
Enabled
1 to 15 minutes, or
2, 5, 10, 15, 20, 30, 40,
50...120 minutes, or Off
Standby or
Power Off
are the default and
or Disabled
Suspen d
or Suspend
Off
36Chapter 2
Page 45
ParameterDescriptionOptions
Modem Ring IndicatorWakes the system from Sleep mode once
any fax/modem activity is detected.
PCI Power ManagementAllows the system to be awaken by the PME
function.
Restart on AC/ Power Failure
Enabled
Enabled
Enabled
or Disabled
or Disabled
or Disabled
Chapter 237
Page 46
Boot Options
This option allows you to specify your preferred settings for bootup.
The following screen appears if you select Boot Options from the main menu:
Boot Options
Boot Sequence
1st. [Floppy Disk A:]
2nd.[Hard Disk C:]
3rd.[IDE CD-ROM]
Fast Boot................................................................. [ Auto ]
Language Type ....................................................... [English]
!
!
!
NOTE:
*This item can only be seen when you are in the Advanced Level.
The following table describes the parameters found in this menu. Settings in
suggested settings.
ParameterDescriptionOptions
Boot SequenceAllows you to specify the boot search sequence.
Fast BootAllows you to define your system’s booting
process, whether to skip some POST routines
or proceed with the normal booting process.
Silent BootWhen enabled, BIOS is in graphical mode and
Num Lock After BootAllows you to activate or deactivate the Num
Memory TestLets you specify whether you want BIOS to
Configuration TableDisplay preboot system configuration table.
Language TypeSelect a language type as a based language for
displays only an identification logo during POST
and while booting. Then, the screen displays the
operating system prompt (as in DOS) or logo (as
in Windows). If any error occurs while booting,
the system automatically switches to the text
mode.
You may also switch to the text mode while
booting by pressing F9 after you hear a beep
that indicates the activation of the keyboard.
Lock function upon booting.
perform or bypass the RAM test during POST.
showing messages. Press F5 to switch
language version.
boldface
Floppy Disk
Hard Disk
IDE CD-ROM
Auto
or Disabled
Enabled
Enabled
Enabled or
Enabled
English
or Disabled
or Disabled
or Disabled
or Japanese
are the default and
Disabled
38Chapter 2
Page 47
Date and Time
The following screen appears if you select the Date and Time option from the main menu:
Date and Time
Date ........................................................................[Mon Jan 03, 2000]
Time ....................................................................... [HH:MM:SS]
The following table describes the parameters found in this menu:
ParameterDescriptionOptions
DateLets you set the date following the weekday-
month-day-year format.
TimeLets you set the time following the hour-minute-
second format.
Weekday: Sun, Mon, Tue, Wed, Thu, Fri,
Sat
Month: Jan, Feb...Dec
Day: 1 to 31
Year: 1980 to 2099
Hour: 0 to 23
Minute: 0 to 59
Second: 0 to 59
Chapter 239
Page 48
System Security
The Setup program has a number of security features to prevent unauthorized access to the system and its
data.
The following screen appears if you select System Security from the main menu:
Hard Disk Drive ................................................... [Normal]
Processor Serial Number ........................................ [Disabled]
The following table describes the parameters found in this menu. Settings in
suggested settings.
ParameterDescriptionOptions
Supervisor PasswordPrevents unauthorized access to the BIOS
utility.
User PasswordSecures your system against unauthorized
use. Once you set this password, you have
to type it whenever you boot the system.
Disk Drive ControllerAllows you to protect your system’s floppy
drive and hard disk data from being modified
(possible under DOS mode only).
Floppy DriveProtects your floppy drive data from being
modified.
Hard Disk DriveProtects your hard disk data from being
modified.
Processor Serial NumberEnables or Disables the processor serial
number (only if system have PIII processor).
None
or Present. The Present setting
allows you to set a Setup password. For
instructions on how to set a Setup
password, refer to “Setting a Password”
on page 41.
Normal
Protect Boot Sectors
Normal
Protect Boot Sectors
Enabled or
boldface
, Write Protect All Sectors, Write
, Write Protect All Sectors, Write
are the default and
Disabled
40Chapter 2
Page 49
Setting a Password
1.
Enter the BIOS utility and select “System Security” .
2.
Highlight the “Supervisor Password” parameter and press Enter. The following screen appears:
Enter your Password twice. The Password
may be up to 7 characters long.
Supervisor Password
Enter Password .....................................................[
Enter Password again............................................[
"""""""
"""""""
]
]
Set or Change Password
NOTE:
3.
NOTE:
4.
5.
6.
7.
8.
9.
10.
If you have set a Supervisor password, the next time you want to enter the BIOS utility, you must key-in your
Supervisor password.
If you have set a User password, you must enter that password every time you boot your system.
You can enable the “User Password” only if the “Supervisor Password” has been set.
Type a password. The password may consist of up to seven characters. Then press
Be very careful when typing your password because the actual characters do not appear on the
screen.
Retype the password then press
After setting the password, highlight the “Set or Change Password” option.
Esc
Press
Press
Press
Select “
After rebooting, turn off the system then open the housing.
to return to the System Security screen.
Esc
to return to the Main menu.
Esc
to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data.
Yes
” to save the changes and reboot the system.
Enter
.
Enter
.
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Page 50
Changing or Removing the Password
If you want to
1.
Enter the BIOS utility and select “System Security”.
2.
Highlight the “Supervisor Password” parameter (for Supervisor password) or the “User Password”
parameter (a Supervisor Password must be set first before you can change the User password). The
Password menu appears.
3.
From the Password menu, highlight the “Set or Change Password” option.
4.
Enter a new password.
5.
Press
6.
Press
7.
Press
8.
Select “
To remove the password
the “User Password” parameter (a Supervisor Password must be set first before you can change the User
password) from the System Security menu and set it to “None”.
change one of your passwords
Esc
to return to the System Security screen.
Esc
to return to the main menu.
Esc
to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data.
Yes
” to save the changes.
, simply select the “Supervisor Password” parameter (for Supervisor password) or
, do the following:
Bypassing the Password
If you forgot your password, you can bypass the password security feature thru hardware configuration.
Follow these steps to bypass the password:
1.
Turn off and unplug the system.
2.
Open the system housing and set
3.
Turn on the system and enter the BIOS utility. This time, the system does not require you to type-in a
password.
You can either change the existing password or remove it by selecting None. Refer to “Changing or Removing
the Password” on page 42 for the procedure.
JP11
2-3
to
to bypass the password function.
42Chapter 2
Page 51
Advanced Options
NOTE:
The “Advanced Options” menu allows you to configure the system memory and PCI device settings.
The following screen shows the Advanced Options parameters:
The Advanced Options menu is only available if you press F8 or
Advanced Options
! Memory/Cache Options
! PnP/PCI Options
Alt + F4
in the main menu.
CAUTION:
Do not change any settings in the Advanced Options menu if you are not a qualified technician to
avoid damaging the system.
Memory/Cache Options
Selecting “Memory/Cache Options” from the Advanced Options menu displays the following screen:
Memory at 15MB-16MB Reserved for ..................[System]
Chapter 243
Page 52
The following table describes the parameters found in this sub-menu. Settings in boldface are the default and
suggested settings.
ParameterDescriptionOptions
Level 1 Cache (processor
Cache)
Level 2 CacheLets you enable or disable the secondary cache
Memory at 15MB-16MB
Reserved for
Lets you enable or disable the primary cache
memory, i.e., the processor memory.
memory.
To prevent memory address conflicts between
the system and expansion boards, reserve this
memory range for the use of either the system
or an expansion board. Some VGA cards have
required settings for this feature. Check your
VGA card manual before setting this parameter.
Enabled
Enabled
System
or Disabled
or Disabled
or Add-on card
44Chapter 2
Page 53
PnP/PCI Options
The PnP/PCI Options menu allows you to specify the settings for your PCI devices. Selecting this option
displays the following screen:
The following table describes the parameters found in this sub-menu. Settings in
suggested settings.
ParameterDescriptionOptions
PCI IRQ SettingAllows you to automatically or manually configure
the Plug-and-Play (PnP) devices installed in your
system. Refer to your device manual for technical
information about the PCI card.
PCI Slot 1 / 2 / 3Allows you to manually assign an interrupt for each
PCI device installed in your system. When the PCI
IRQ Settings is set to Auto, BIOS automatically
assigns the available IRQs to the PCI devices.
PCI IRQ SharingAllows you to assign the same IRQ to two different
devices.
VGA Palette SnoopEnables the palette snooping feature (if you installed
more than one VGA card in the system) allowing
the control palette register (CPR) to manage and
update the VGA RAM DA C (Digital Analog
Converter, a color data storage) of each VGA card
installed in the system. The snooping process lets
the CPR send a signal to all the VGA cards so that
they can update their individual RAM DACs. The
signal goes through the cards continuously until all
RAM DACs data has been updated. This allows the
display of multiple images on the screen. Some
VGA cards have required settings for this feature.
Check your VGA card manual before setting this
parameter.
Graphics Aperture SizeThis parameter determines the effective size of the
graphics aperture. Graphics aperture is the address
range that the AGP video and the CPU use to
manage graphical objects.
Auto
Yes
Enabled or
The lowest setting is 8 MB and the
highest is 256 MB.
boldface
or Manual
or No
are the default and
Disabled
Chapter 245
Page 54
ParameterDescriptionOptions
Plug and Play OSSet to
Win98 or Win2000. For any other OS, set to No.
Reset Resource
Assignments
When enabled, avoids IRQ conflict when installing
non-PnP and PnP PCI cards. This clears all
resource assignments and allows BIOS to reassign
resources to all inst alled PnP devices the next time
the system boots.
if the computer is running on Win95/
Yes
Chipset Settings
The Chipset Settings will be shown only if you press
!
Memory/Cache Options
!
PnP/PCI Options
!
*Chipset Settings
Alt + F4
Advanced Options
in main menu:
or No
Yes
Yes or
No
After clearing the resource data, it
is recommended that you reset
the parameter to its default, i.e.,
No.
Press Enter to view the Chipset settings information.
The following screen displays the Chipset settings menu:
Spread SpectrumIn order to force EMI pass, this function allows
frequency to modulate in an acceptable range.
Memory Stable RegisterThis function enables memory run in stable status.
RIMM TRDLY valueThis field defines the minimum round trip
propagation time of the RAMbus channel in unit of
Rambus clocks.
ICH Audio ControllerEnables ICH audio chipset function
ICH Modem ControllerEnables ICH modem chipset function only when
AMR adapter card is available.
Delay TransactionThis function frees PCI bus occupied by the
processor request transaction.
Enabled
Enabled
0, 1, 2, 3, 4, or
Enabled
Enabled or
Enabled
or Disabled
or Disabled
or Disabled
Disabled
or Disabled
Auto
Load Default Settings
You need to reload the BIOS default settings every time you make changes to your system hardware
configuration (such as memory size, CPU type, hard disk type, etc.); otherwise, BIOS will keep the previous
CMOS settings. Selecting this option displays the following dialog box:
Choosing
Yes
enables BIOS to automatically detect the hardware changes that you have made in your
system. This option also allows you to restore the default settings.
Choosing No returns you to the main menu without loading the default settings.
Chapter 247
Page 56
Abort Settings Change
Abort Settings Change
Do you really want to abort settings change?
*[Yes] [No]
Selecting the Abort Settings Change option from the main menu displays the following dialog box:
Choosing
saved settings.
Choosing No returns you to the main menu. BIOS retains all changes that you have made.
Yes
discards all the changes that you have made and reverts the parameters to their previously
48Chapter 2
Page 57
Exiting Setup
Exit Setup
Settings have been changed.
Do you want to save CMOS settings?
*[Ye s] [N o]
To exit the BIOS utility, simply press
Yes
Select
settings, you will be asked if you want to keep the changes made to the BIOS. Select
changes before you exit Setup. Select No to discard all changes and exit Setup.
to exit Setup. Select No to return to the main menu. If you have made changes in the parameter
Esc
. The following dialog box appears:
Yes
to save your
Chapter 249
Page 58
50Chapter 2
Page 59
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the AcerPower Sx for maintenance
and troubleshooting.
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
!
Flat-bladed screwdriver
!
Phillips screwdriver
!
Hexagonal screwdriver
!
Plastic stick
!
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatches when putting back the components.
Chapter 3
Chapter 351
Page 60
Removing a DIMM
1.
Press the holding clips on both sides of the socket outward to release the DIMM.
2.
Gently pull the DIMM out of the socket.
NOTE:
The system automatically detects the amount of memory installed. Run Setup to view the new value
for total system memory and make a note of it.
52Chapter 3
Page 61
Removing the CPU Fan-sink and CPU Board
1.
Detach the fan-sink and fan from the CPU.
2.
Pull up the socket lever.
Chapter 353
Page 62
3.Remove the CPU.
54Chapter 3
Page 63
Opening the Housing
IMPORTANT:
1.
Place the system unit on a flat, steady surface.
2.
Remove the four screws from the rear panel. Set the screws aside. You will need them when replacing
the housing cover.
3.
Push the housing cover slightly backward.
4.
Pull the housing cover upward and remove it from the chassis.
Turn off the system power (unplug the power cord) before opening the system or connecting or
removing any peripheral device.
Chapter 355
Page 64
Removing an Expansion Board
1.
Remove the screw on the bracket of an expansion board. Set the screw aside. You will need it when
replacing the expansion board.
2.
Gently pull out the board to remove it from the expansion slot.
56Chapter 3
Page 65
Removing a 3.5-inch Drive
Follow these steps to install a 3.5-inch diskette drive or a hard disk drive:
1.
Disconnect the disk drive cables and the power cable.
Chapter 357
Page 66
2.Remove the 3.5-inch drive frame from the housing by pressing the tab on top and pivoting the frame
outward.
NOTE: A metal drive cover should be pulled out before you install a new drive into an empty 3.5-inch bay. This
cover should be removed if a 3.5-inch drive is installed. The function of the cover is to prevent EMI
effects.
3.Remove the screws along the sides of the drive frame and carefully pull out the 3.5-inch disk drive.
58Chapter 3
Page 67
Removing a 5.25-inch Drive
To remove a 5.25-inch diskette drive or a CD-ROM drive:
1.
Disconnect the diskette drive cable and the power cable.
2.
Remove the screws on the sides and gently pull out the diskette drive or CD-ROM to remove it from the
housing.
Chapter 359
Page 68
Removing the Main board
1.
Lay the housing on its side with the open area facing upward.
2.
Remove all the necessary screws and carefully pull out the main board.
60Chapter 3
Page 69
Removing a Daughterboard
1.
Remove the two screws from the daughterboard.
2.
Pull up the daughterboard.
Chapter 361
Page 70
62Chapter 3
Page 71
Troubleshooting
This chapter provides troubleshooting information for AcerPower Sx model:
Power-On Self-Test (POST)
!
Index of Error Messages
!
Index of Error Codes and Error Beeps
!
Index of Error Symptoms
!
Undetermined Problems
!
Chapter 4
Chapter 463
Page 72
Power-On Self-Test (POST)
Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during
POST, but is for the most part transparent to the user.
The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the
system components, and controls the operation of the power-on password option. If POST discovers errors in
system operations at power-on, it displays error messages on screen, generates a check point code at port
80h or even halts the system if the error is fatal.
The main components on the main board that must be diagnosed and/or initialized by POST to ensure system
functionality are as follows:
Microprocessor with built-in numeric co-processor and cache memory subsystem
!
Direct Memory Access (DMA) controller
!
Interrupt system
!
Three programmable timers
!
ROM subsystem
!
RAM subsystem
!
RTC RAM subsystem and real time clock/calendar with battery backup
!
Onboard serial interface controller
!
Onboard parallel interface controller
!
Embedded hard disk interface and one diskette drive interface
!
Keyboard and auxiliary device controllers
!
I/O ports
!
PS/2-compatible mouse port
!
PS/2-compatible keyboard port
!
Serial ports
!
Parallel ports
!
USB port
!
64Chapter 4
Page 73
POST Check Points
When POST executes a task, it uses a series of preset numbers called check point to be latched at port 80h,
indicating the stages it is currently running. This latch can be read and shown on a debug board.
Table D-1 describes the Acer common tasks carried out by POST. A unique check point number represents
each task.
Table D-1 POST Check Points
Check PointDescription
04HDetermines if the current booting procedure is from cold boot (press reset button or turn
the system on), from warm boot (press CTRL + ALT + DEL or from exiting BIOS setup.
1CH1. Verifies CMOS shutdown byte, battery and check sum.
NOTE:
The CMOS shutdown byte verification assures that CMOS 0Fh area is fine to execute
POST properly.
2. Initializes CMOS default setting
3. Initializes RTC time base
NOTE:
1EH1. Search DRAM existence on each DRAM slot
2. DRAM type determination
2CH1. Tests 384K base memory
2. Set default SS:SP = 0:400
NOTE:
30HSystem shadow RAM
20H1. Tests keyboard controller (8041/8042)
2. Determines keyboard type (AT, XT, PS/2)
24H1. Test programmable interrupt controller
2. Initializes system interrupt
26HInitializes GPIO
34HDRAM sizing
36HInitialize I/O APIC
3CHSets interrupt service for POST
2DHSet CPU (s) multiple
3FHEnables/Disables USB Host Controller
At the beginning of POST, port 64 bit 2 (8042 system flag) is read to
determine whether this POST is caused by cold or warm boot. If it is a cold
boot, a complete POST is performed. If it is a warm boot, the chip initialization
and memory test is eliminated from he POST routine.
These interrupts are disabled in order to avoid any mis-action happened
during the POST routine.
Several parts of the POST routine require the system to be in protected
mode. When returning to real mode from protected mode, the processor is
reset, therefore POST is re-entered. In order to prevent re-initialization of the
system, POST reads the shutdown code stored in location 0Fh in CMOS
RAM. Then it jumps around the initialization procedure to the entry point.
The RTC has an embedded oscillator that generates 32.768 Hz frequency. To
initialize the RTC time base, turn on this oscillator and set a divisor to 32768
so that RTC can count time correctly.
The 384K base memory area is tested for POST execution. The remaining
82HPrepare entering SETUP for user pressing CTRL + ALT DEL.
84HKeyboard device initialization
6CH1. Tests and initializes FDD
2. The FDD LED should flash once and its head should be positioned
88H1. Sets HDD type and features (i.e. transfer speed, mode,....)
2. Tests HDD controller
90HDisplays POST status
93HRehook INT 1CH for Quiet Boot
94H1. Initializes I/O ROM
2. I/O ROM is an optional extension of the BIOS located on an installed add-on card as
part of the I/O subsystem. POSt detects I/O ROMs and gives them opportunity to
initialize themselves and their hardware environment.
96HInitializes PCI I/O ROM
A0HSets time and day
A4HInitializes security features
A2HInitializes setup items
A8HSetup SMI parameters
If system has any display card, it should be initialized via its I/O ROM or
corresponding initialization program.
The keyboard LEDs should flash once
.
66Chapter 4
Page 75
Check PointDescription
ACH1. Enables NMI
2. Checks parity, if set
3. Clear screen
B0H1. Checks power-on password
2. Displays configuration mode table
3. Clear memory buffer used for POST
B1HBootint
Chapter 467
Page 76
POST Error Messages List
If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error
Messages List” to diagnose system problems. If you did not receive any error message, look for a description
of your error symptoms in “Error Symptoms List” on page 70
NOTE:
When you have deemed it necessary to replace an FRU, and have done so, you must run a total
system check to ensure that no other activity has been affected by the change. This system check can
be done through the diagnostics program.
NOTE:
Check all power supply voltages, switch, and jumper settings before you replace the main board. Also
check the power supply voltages if you have a “system no-power” condition.
If you are unable to correct the problem by using the “BIOS Messages List” table and “Error Symptoms List”
table, go to “Undetermined Problems” on page 76.
NOTE:
To diagnose a problem, first find the BIOS error messages in the left column. If directed to a check
procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the
first Action/FRU listed in right column is the most likely cause.
BIOS MessagesAction/FRU
I/O Parity Error
CPU Clock Mismatch1. Enter BIOS Setup and load the default settings.
Real Time Clock Error
CMOS Battery Bad
CMOS Checksum Error
Equipment Configuration Error1. Ensure the system configuration set in BIOS Setup is
System Management Memory Bad
Memory Error at MMMM:SSSS:OOOOh
RAM Parity Error1. Enter BIOS Setup to disable parity check.
PS/2 Keyboard Error or Keyboard Not Connected
PS/2 Keyboard Interface Error
PS/2 Keyboard Locked
Onboard xxx... Conflict(s)1. Enter BIOS Setup and load the default settings.
Floppy Disk Controller Error
Floppy Drive A Error
Floppy Drive B Error
On Board Parallel Port Conflict(s)
On Board Serial Port 1 Conflict(s)
On Board Serial Port 2 Conflict(s)
Floppy Drive(s) Write Protected
Hard Disk Drive(s) Write Protected
1. S
2. Ensure BIOS setting for processor is set correctly.
1. Enter BIOS Setup and load the default settings.
2. RTC Battery.
3. System Board.
2. Enter BIOS Setup and load the default settings.
3. RTC battery.
4.
1. Insert the memory modules in the DIMM sockets
2. Memory module.
3. System board.
2. Memory module
3. System board
1. Re-connect PS/2 keyboard and mouse.
2. Enter BIOS Setup and load the default settings.
3. PS/2 keyboard
4. PS/2 mouse
5. System board
2. Remove all adapter cards that are NOT factory-
1. Diskette drive cable/connection.
2. Diskette drive.
3. System board
1. Enter BIOS Setup and load the default settings.
2. Remove all adapter cards that are NOT factory-
1. Ensure that the diskette drive is not set to [Write
2. Load default settings in Setup.
.
ystem boa
correct.
System board
properly, then reboot the system.
installed, then reboot the system.
installed, then reboot the system.
Protected] in the Security Options in BIOS Setup.
rd
.
68Chapter 4
Page 77
BIOS MessagesAction/FRU
IDE Drive 0 Error
IDE Drive 1 Error
IDE Drive 2 Error
IDE Drive 3 Error
IRQ Setting Error
Expansion ROM Allocation Fail
I/O Resource Conflict(s)
Memory Resource Conflict(s)
PCI Device Error1. Load default settings in Setup.
PS/2 Pointing Device Interface Error
PS/2 Pointing Device Error
DMI Table Was Destroyed1. Flash BIOS
Press CTRL + ALT + DEL key to enter Setup or F1
key to continue
Press ESC to turn off NMI, or any key to reboot1. Press ESC to reject NMI error or press any other key
Insert system diskette and press ENTER key to
reboot
1. Enter BIOS Setup and load the default settings.
2. Check IDE drive jumper.
3. IDE hard disk drive power.
4. IDE hard disk drive cable/connection.
5. IDE hard disk drive.
1. Load default settings in Setup.
2. Ent er BIOS Setup and set the
Assignments
then reboot the system.
3. Remove all adapter cards that are NOT factoryinstalled, then reboot the system
2. Ent er BIOS Setup and set the
Assignments
then reboot the system.
3. Remove all adapter cards that are NOT factoryinstalled, then reboot the system.
1. Re-connect PS/2 keyboard and mouse.
2. Enter BIOS Setup and load the default settings.
3. PS/2 mouse
4. PS/2 keyboard
5. System board
1. Press CTRL + ALT + DEL to enter Setup and
reconfigure the system.
to reboot the system.
1. Insert a bootable disk into the floppy disk drive or
remove this disk if a hard disk is installed.
of the
of the
Reset Resource
PnP/PCI Options
Reset Resource
PnP/PCI Options
to Yes,
to Yes,
Chapter 469
Page 78
Error Symptoms List
NOTE:
To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure,
replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/
FRU listed in right column is the most likely cause
.
Error SymptomAction/FRU
Processor / Processor Fan
NOTE:
Normally, the processor fan should be operative, and the processor clock setting should be
exactly set to match its speed requirement before diagnosing any processor problems.
Processor fan does not run but power supply
fan runs.
Processor test failed.1. Processor
NOTE:
Ensure the memory modules are installed properly and the contact leads are clean before
1. Ensure the system is not in power saving mode. See “Power
Management” in chapter 2.
2. With the system power on, measure the voltage of processor fan
connector. Its reading should be +12V dc.
3. System board.
System board
2.
System Board and Memory
diagnosing any system problems.
Memory test failed. 1. See "Memory"
Incorrect memory size shown or repeat ed
during POST.
System works but fails to enter power saving
mode when the
is set to
set in BIOS has elapsed.
System hangs before system boot.1. See "Index of Symptoms"
System hangs after system boot.1. Execute a system test and set it to stop at “Halt on Error” to see
Blinking cursor only; system does not work.1. Diskette/IDE drive connection/cables
NOTE:
Power Management Mode
Enabled
, and power saving timer
Ensure the diskette drive is configured correctly in BIOS Setup and its read/write head is
2. System board
1. Insert the memory modules in the DIMM sockets properly, then
reboot the system.
2. Memory module.
3. System board.
1. Enter BIOS Setup and load default settings.
In Windows 98, check settings in Power Management Property
of Control Panel.
2. Reload software from Recovery CD.
2. See "Undetermined Problems"
the potential cause of the problem.
2. See “Undetermined Problems”.
2. Diskette/IDE disk drives
3. See “Undetermined Problems”.
4. System board
Diskette Drive
clean before diagnosing any diskette drive problems.
Media and drive are mismatched.1. Ensure the diskette drive is configured correctly in the Disk
Drives of BIOS Setup.
2. Ensure the diskette drive is correctly formatted.
3. Diskette drive connection/cable
4. Diskette drive
5. System board
Diskette drive does not work.1. Ensure the diskette drive is not set to
BIOS Setup.
2. Diskette drive power
3. Diskette drive connection/cable
4. Diskette drive
5. System board
in the Disk Drives of
None
70Chapter 4
Page 79
Error SymptomAction/FRU
Diskette drive read/write error.1. Diskette.
Diskette drive LED comes on for more than 2
minutes when reading data.
Diskette drive LED fails to light, and the drive
is unable to access for more than 2 minutes.
Diskette drive test failed.1. Diskette
NOTE:
Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly
2. Ensure the diskette drive is not set to
Security Options of BIOS Setup.
3. Diskette drive cable.
4. Diskette drive.
5. System board.
1. Diskette
2. Diskette drive connection/cable
3. Diskette drive
4. System board
1. Diskette
2. Diskette drive power
3. Diskette drive connection/cable
4. Diskette drive
5. System board
2. Diskette drive
3. Diskette drive cable
4. System board
Hard Disk Drive
Write protect
before diagnosing any hard disk drive problems.
Hard disk drive test failed.1. Enter BIOS Setup and Load default settings.
Hard disk drive cannot format completely.1. Enter BIOS Setup and Load default settings.
Hard disk drive has write error.1. Enter BIOS Setup and Load default settings.
Hard disk drive LED fails to light, but system
operates normally.
NOTE:
Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set
2. Hard disk drive cable.
3. Hard disk drive.
4. System board.
2. Hard disk drive cable.
3. Hard disk drive.
4. System board.
2. Hard disk drive.
1. With the system power on, measure the voltage of hard disk LED
connector.
2. Hard drive LED cable.
CD/DVD-ROM Drive
correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.
CD/DVD-ROM drive LED doesn't come on
but works normally.
CD/DVD-ROM drive LED flashes for more
than 30 seconds before LED shutting off.
Software asks to reinstall disc.
Software displays a reading CD/DVD error.
CD/DVD-ROM drive cannot load or eject
when the system is turned on and its eject
button is pressed and held.
CD/DVD-ROM drive does not read and there
are no messages are displayed.
1. CD/DVD-ROM drive
1. CD/DVD-ROM may have dirt or foreign material on it. Check with
a known good disc.
2. CD/DVD-ROM is not inserted properly.
3. CD/DVD-ROM is damaged.
1. Disconnect all cables from CD/DVD-ROM drive except power
cable, then press eject button to try to unload the disk.
2. CD/DVD-ROM drive power.
3. CD/DVD-ROM drive
1. CD may have dirt or foreign material on it. Check with a known
good disc.
2. Ensure the C D/DVD-ROM driver is installed properly.
3. CD/DVD-ROM drive.
in the
Chapter 471
Page 80
Error SymptomAction/FRU
CD/DVD-ROM drive can play audio CD but
no sound output.
Real-time clock is inaccurate.1. Ensure the information in the
Audio software program invokes but no sound
comes from speakers.
Modem ring cannot wake up system from
suspend mode.
Data/fax modem software program invokes
but cannot receive/send data/fax
Fax/voice modem software program invokes
but has no sound output. (Data files are
received normally; voice from modem cannot
be produced, but system sound feature works
normally.)
Video memory test failed.
Video adapter failed.
Display problem:
- Incorrect colors
No high intensity
Missing, broken, or incorrect characters
Blank monitor(dark)
Blank monitor(bright)
Distorted image
Unreadable monitor
Other monitor problems
Display changing colors.1. Monitor signal connection/cable
Display problem not listed above (including
blank or illegible monitor).
1. Ensure the headphone jack of the CD/DVD-ROM has an output.
2. Turn up the sound volume.
3. Speaker pow er/connection/cable.
4. CD/DVD-ROM drive.
Real-Time Clock
set correctly.
2. RTC battery.
3. System board
Audio
1. Speaker pow er/connection/cable.
Modem
1. Ensure the
Management
2. If PCI modem card is used, reinsert the modem card to PCI slot
firmly or replace the modem card.
3. If ISA modem card is used, ensure the modem ring-in cable from
the modem card to system board is connected properly.
4. In Win 98, ensure the telephone application is configured
correctly for your modem and set to receive messages and/or
fax.
1. Ensure the modem card is installed properly.
1. Ensure the modem voice-in cable from modem adapter card to
system board
Video and Monitor
1. Remove all non-factory-installed cards.
2. Load default settings (if screen is readable).
3. System board
1. Monitor signal connection/cable.
2. Monitor
3. Video adapter card
4. System board
2. Monitor
3. System board
1. “Monitor".
2. Load default settings (if screen is readable).
3. System board
Modem Ring Indicator
is set to
Date and Time
Enabled
in BIOS Setup or
.
of BIOS Setup is
Power
72Chapter 4
Page 81
Error SymptomAction/FRU
Parallel/Serial Ports
Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial
ports problems.
Serial or parallel port loop-back test failed.1. Make sure that the LPT# or C OM# you test is the same as the
setting in BIOS Setup.
2. Loop-back.
3. System board.
Printing failed. 1. Ensure the printer driver is properly installed. Refer to the printer
service manual.
2. Printer.
3. Printer cable.
4. System board.
Printer problems.1. Refer to the service manual for the printer.
Keyboard
Some or all keys on keyboard do not work.1. Keyboard
Power Supply
Pressing power switch does not turn off
system. (Only unplugging the power cord
from electrical outlet can turn off the system.)
Pressing power switch does not turn on the
system.
Executing software shutdown from
Windows98 Start menu does not turn off the
system. (Only pressing power switch can turn
off the system).
No system power, or power supply fan is not
running.
Any other problems. 1. Undetermined Problems
1. Ensure the
Management
2. Power switch cable assembly
1. Ensure the power override switch (situated at the back of the
machine, just above the connector for the power cable) is not set
to OFF.
2. Power switch cable assembly.
1. Load default settings.
2. Reload software from Recovery CD.
1. Power Supply
2. System Board
Other Problems
Power Switch < 4 sec.
is not set to
Suspend
in BIOS Setup of
.
Power
Chapter 473
Page 82
Error Beep Definition
Beep CodeError MessageDescription
2-1-2-2DMA test failureDMA internal register test fail
2-1-1-18742 KBC failureKBC self test fail or not installed
2-1-2-1Refresh failureSystem DRAM refresh cycle out of spec.
2-1-1-2Shutdown byte R/W failureShutdown byte in RTC/CMOS r/w test failure
2-2-2-1Base 128K memory test failureThe first 128KB of base memory r/w test failure
2-2-1-2Flash ROM BIOS failureThe BIOS code in flash ROM is corrupted
Beep CodeWarning MessageDescription
2-1-1VGAVideo buffer error
1-1Com Port BootConsole does not exist and message displayed to
terminal
Beep CodeWarning MessageDescription
2-2-1-1-1No Memory or EDO DIMM
2-2100 MHz DIMM SPD rev. before 1.1 or unavailable
2-2-2-1-1Mix EDO DIMM w/ SPD and SDRAM DIMM w/ SPD
2-2-2-1-1-166MHz SDRAM DIMM in 100MHz system
2-2-2-1Mix registered DIMM and unregistered DIMM
NOTE:
"2" means long beep, "1" means short beep
74Chapter 4
Page 83
Boot Block Update Function Error Beep Definition
If any error occurred during boot block update process, the system will issue specific error beeps and
accompanied with an error code to port 80h to indicate the error type. Below is the error codes/error beeps
list.
Error Description
BIOS File Size MismatchF1h1 long, 1 short beeps
BIOS File Reading ErrorF2h1 long, 1 short beeps
Model ID MIsmatchF3h3 short beeps
Flash Memory Erase ErrorE1h2 long, 1 short beeps
Flash Memory Programming Error
(include failure on comparison)
Floppy Drive Not InstalledD1h2 short beeps
The successful beep defined as
Error codeError Beeps
E2h2 long, 2 short beeps
TWO long beeps, ONE short beep
is 00h.
ONE long beep
then
and success code
Chapter 475
Page 84
Undetermined Problems
If an error message is present, go to “POST Error Messages List” on page 68 . If you did not receive any
messages, see if the symptom is listed in “or “Error Symptoms List” on page 70. If you still cannot solve the
problem, continue with this check:
1.
Check the power supply voltages. If the voltages are correct continue with the following steps:
2.
Power off the system unit.
3.
Perform the following checks, one by one, until you have isolated the
problem FRU.
4.
Load default settings in setup.
5.
Check all system board jumper positions and switch settings.
6.
Check all adapter card jumper positions.
7.
Check all device jumper positions.
8.
Check all cables and connectors for proper installation.
9.
If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a
time:
10.
Non-Acer devices
External devices
!
Any adapter card (modem card, LAN card or video card, if installed)
!
CD/DVD-ROM drive
!
Diskette drive
!
Hard disk drive
!
DIMM
!
Processor
!
System board
!
11.
Power on the system unit.
12.
Repeat steps 2 through 5 until you find the failing device or adapter.
76Chapter 4
Page 85
Jumper and Connector Information
AcerPower Sx/Sxb Jumpers and Connectors
Refer to the following figure for the location of the jumpers and connectors on the main board:
Chapter 5
NOTE:
NOTE:
Chapter 577
SW1 and JP11 are only available in 99129-1M PCB.
AcerPower Sx and AcerPower Sxb were using the same mainboard with different part number
because the BIOS used by both models were also different.
AcerPower Sxb: 91.39J10.008, AcerPower Sx: 53.39J01.071.
Page 86
Connector Description
Connector No.Description
CN1PS/2
CN2USB/LAN
CN3ATX power connector
CN4COM port
CN5Parallel/VGA/serial port 2
CN7IDE2
CN8IDE1
CN9GAME/MIDI
CN11Audio CD connector
CN12Floppy Disk Drive
CN13Hard Disk Drive LED
CN16Fax voice modem
CN18WAKE ON LAN
CN1936-pin USB/AUDIO connector
CN20RF connector
CN21Slim CD-ROM connector
JP11/2: Disable on board codec
2/3: Enable on board codec
JP2PWR LED
JP31/2, 4/5: 4M flash ROM
2/3, 5/6: 2M flash ROM
JP4Reset
JP5Intrusion
JP6LAN LED
JP7PWR switch
JP111/2: Clear CMOS
2/3: NOP, no operation
SW1ON
OFF*
Set this to ON when CPU is packaged by
FCPGA, hence, it can avoid system resource
waste.
NOTE:
NOTE:
*: Default setting
Socket 370 co re/bus clock ratio
S1
SW4SW3SW2SW1CPUSDRAM
00 00 66100
0001100100
0011133100
0101100133
0111133133
10 00 6666
NOTE:
There’s only 66/100 MHz allowable speed limit for 66/133 MHz SDRAM.
78Chapter 5
Page 87
AcerPower Sc Jumpers and Connectors
Refer to the following figure for the location of the jumpers and connectors on the main board:
NOTE: PCB No. 99129-2.
Chapter 579
Page 88
Connector Description
Connector No.Description
CN1PS/2 connectors
CN2USB/LAN connectors
CN3ATX power connector
CN5Printer/VGA/COM2 connectors
CN7IDE2 connector
CN8IDE1 connector
CN9GAME/MIDI port
CN1012-pin AC’97 connector
CN11Audio CD connector
CN12Floppy Disk Drive connector
CN13Hard Disk Drive LED connector
CN16Fax voice modem connector
CN18Wake-on LAN connector
CN22Optional USB ports
CN23Audio-in connector
JP11-2: Disable on board codec
2-3: Enable on board codec
JP2Power LED connector
JP31-2 and 4-5: 4M flash ROM
2-3 and 5-6: 2M flash ROM
JP6LAN LED connector
JP7Power switch connector
SW1ON
OFF*
NOTE: Set this to ON when CPU is packaged by
FCPGA, hence, it can avoid system resource
waste.
NOTE: *: Default setting
Socket 370 core/bus clock ratio
S1
SW4SW3SW2SW1CPUSDRAM
000066100
0001100100
0011133100
0101100133
0111133133
80Chapter 5
Page 89
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of AcerPower Sx.
Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
NOTE: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. For whatever reasons a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your
Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed
Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU
parts for repair and service of customer machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to
return it.
Chapter 6
Chapter 681
Page 90
82Chapter 6
Page 91
PictureNo.PartnameDescriptionPart No.
CPU/Processor
NSCPU, 500MHz, Socket 370,
Celeron, Intel
NSCPU, 533MHz, Socket 370,
Celeron, Intel
NSCPU, 733MHz, 133MHz FSB,
Coppermine, Intel
NSCPU, 667MHz, Socket 370,
133MHz FSB, Coppermine,
Intel
NSCPU, 600EBMHz, 133MHz
FSB, Coppermine, Intel
NSCPU, 533EBMHz, 133MHz
FSB, Socket 370,
Coppermine, Intel
NSCPU, 750MHz, 100MHz FSB,
Coppermine, Intel
NSCPU, 700MHz, 100MHz FSB,
Socket 370, Coppermine,
Intel
NSCPU, 650MHz, 100MHz FSB,
Socket 370, Coppermine,
Intel
NSCPU, 600EMHz, 100MHz
FSB, Socket 370,
Coppermine, Intel
NSCPU, 550MHz, 100MHz FSB,
Socket 370, Coppermine,
Intel
NSCPU, 500EMHz, 100MHz
FSB, Coppermine, Intel
NSCPU fan module, 2 pins2 pin fansink for Socket 37090.00028.641
Celeron 500MHz, 128k OD01.ICLON.500
Celeron 533MHz, 128k OD01.ICLON.533
Coppermine 733MHz,
133MHz FSB, 256K
Coppermine 667MHz,
133MHz FSB, 256K
Coppermine 600EBMHz,
133MHz FSB, 256K
Coppermine 533EBMHz,
133MHz FSB, 256K
Coppermine 750MHz,
100MHz FSB, 256K
Coppermine 700MHz,
100MHz FSB, 256K
Coppermine 650MHz,
100MHz FSB, 256K
Coppermine 600EMHz,
100MHz FSB, 256K
Coppermine 550MHz,
100MHz FSB, 256K
Coppemine 500EMHz,
100MHz FSB, 256K
01.COPRM.73A
01.COPRM.66A
01.COPRM.60E
01.COPRM.53A
01.COPRM.75A
01.COPRM.70B
01.COPRM.65B
01.COPRM.60D
01.COPRM.550
01.COPRM.50B
Chapter 683
Page 92
Memory
Monitor
PictureNo.PartnameDescriptionPart No.
NSSDIMM, 32MB, PC-100,
Micro
NSSDIMM, 64MB, PC-100,
Micro
NSDIMM, 128MB, PC-100,
Micro
NSDIMM, 64MB, PC-133, Micro DIMM 64M
NSDIMM, 128MB, PC-133,
Micro
NSDIMM, 32MB, PC-100,
Siemens
NSDIMM, 64MB, PC-100,
Siemens
NSDIMM, 128MB, PC-100,
Siemens
NSDIMM, 64MB (8M*8), PC-
133, Siemens
NSDIMM, 128MB (8M*8), PC-
133, Siemens
NSMonitor, 15" , for AAC/
ACLA,110V
NSMonitor, 15", for ACI/AEB/
ACLA, 110V/220V
NSMonitor, 15", for ACI/ACLA,
110 V/2 20 V
NSMonitor, 15", for ACI, 110V/
220V
NSMonitor, 15", for STK,110V1555-431/ API/Comel91.71602.305
NSMonitor, 17", for Acer View
77C
NSMonitor, 17", for AAC/ACLAJD177H7M(0117708002)/
NSMonitor, 17" , for ACI/ACGJD177H7M(0117708003)/
NSMonitor,17", for ACI/ACLAJD177H7M(0117708004)/
NSMonitor,17", for ACI(Aus/Nez) JD177H7M(0117708005)/
NSMonitor, 17" , for STK/Taiwan JD177H7M(0117708006)/