Acer SWITCH 10 E, SWITCH10EB, SWITCH10EP Instruction manual

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User’s Manual

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Important

Open the Acer Portal app from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID.

There are three great reasons for you to get an Acer ID:

• Build Your Own Cloud with Acer BYOC.

• Get the latest offers and product information.

• Register your device for warranty service.

For more information, please visit the Acer BYOC website:

www.acer.com/byoc-start

This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.

Model number: _________________________________ Serial number: _________________________________ Date of purchase: ______________________________ Place of purchase: ______________________________

TABLE OF CONTENTS

Table of contents - 3

First things first 5

Your guides ............................................. 5

Basic care and tips for using your

computer.................................................. 5

Turning your computer off ........................... 5

Taking care of your computer ..................... 6

Taking care of your AC adapter.................. 6

Cleaning and servicing................................ 7

Your Acer computer tour 8

Computer................................................. 8

Cover view .................................................. 8

Front view ................................................... 9

Bottom view .............................................. 10

Left/right views .......................................... 10

LED Indicators .......................................... 11

Keyboard ............................................... 12

Keyboard front view .................................. 12

Keyboard right view ................................. 13

Attaching and detaching the keyboard...... 14

Using the keyboard 16

Lock keys and embedded numeric

keypad................................................... 16

Hotkeys ..................................................... 17

Windows keys........................................ 18

Touchpad 19

Touchpad basics ................................... 19

Touchpad gestures................................ 19

Recovery 21

Creating a recovery backup................... 21

Creating a drivers and applications

backup................................................... 23

Recovering your system ........................ 25

Reinstalling drivers and applications......... 26

Returning to an earlier system snapshot .. 28 Returning your system to its factory

condition.................................................... 29

Recovering from Windows ........................ 29

Recovering from a recovery backup ......... 32

Connecting to the Internet 35

Connecting wirelessly............................ 35

Connecting to a wireless LAN................... 35

Using a Bluetooth connection 36

Enabling and disabling Bluetooth .......... 36

Enable Bluetooth and add a device .......... 36

Acer Bluelight Shield 38

BIOS utility 40

Boot sequence....................................... 40

Setting passwords ................................. 40

Securing your computer 41

Using passwords ................................... 41

Entering passwords .................................. 41

Power management 43

Saving power ......................................... 43

Battery pack 45

Battery characteristics ........................... 45

Charging the battery ................................. 45

Optimizing battery life ............................... 46

Checking the battery level......................... 47

Battery-low warning .................................. 47

Memory card reader 49

Connectivity options............................... 49

Video and audio connectors 51

HDMI Micro 52

Universal Serial Bus (USB) 53

Micro USB 54

Frequently asked questions 56

Requesting service ................................ 58

Tips and hints for using Windows 8.1 .... 59

How do I get to Start? ............................... 59

What are "Charms?" ................................. 59

Can I boot directly to the desktop? ........... 60

How do I jump between apps?.................. 60

How do I turn off my computer?................ 60

How do I unlock my computer?................. 60

How do I set the alarm? ............................ 62

Where are my apps?................................. 63

What is a Microsoft ID (account)?............. 65

How do I add a favorite to Internet

Explorer?................................................... 65

How do I check for Windows updates?..... 65

Where can I get more information?........... 65

Troubleshooting ..................................... 66

Troubleshooting tips.................................. 66

Error messages......................................... 66

Internet and online security 68

First steps on the net ............................. 68

Protecting your computer .......................... 68

Choose an Internet Service Provider........ 68

Network connections................................. 70

Surf the Net!.............................................. 72

Security ..................................................... 72

4 -

Getting started...

In this section you will find:

• Useful information on caring for your computer and your health

• Where to find the power button, ports and connectors

• Tips and tricks for using the touchpad and keyboard

• How to create recovery backups

• Guidelines for connecting to a network and using Bluetooth

• Information on using Acer’s bundled software

FIRST THINGS FIRST

We would like to thank you for making this Acer computer your choice for meeting your mobile computing needs.

Your guides

To help you use your Acer computer, we have designed a set of guides:

First off, the Setup Guide helps you get started with setting up your computer.

The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the User’s Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting. In addition it contains general regulations and safety notices for your computer. It is available from the desktop; double-click the Help icon and click User’s Manual in the menu that opens.

First things first - 5

Basic care and tips for using your computer

Turning your computer off

To turn the power off, do any of the following:

• Use the Windows shutdown command: Press the Windows key + <C>, click Settings > Power then click Shut Down.

If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it into Hibernate by pressing the power button.

6 - First things first

Note

You can also put the computer in sleep mode by pressing the sleep hotkey <Fn> + <F4>.

If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.

Taking care of your computer

Your computer will serve you well if you take care of it.

• Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.

• Do not expose the computer to temperatures below 0º C (32º F) or above 35º C (95º F).

• Do not subject the computer to magnetic fields.

• Do not expose the computer to rain or moisture.

• Do not spill water or any liquid on the computer.

• Do not subject the computer to heavy shock or vibration.

• Do not expose the computer to dust or dirt.

• Never place objects on top of the computer.

• Do not slam the computer display when you close it.

• Never place the computer on uneven surfaces.

Taking care of your AC adapter

Here are some ways to take care of your AC adapter:

• Do not connect the adapter to any other device.

• Do not step on the power cord or place heavy objects on top of it. Carefully route the power cord and any cables away from foot traffic.

• When unplugging the power cord, do not pull on the cord itself but pull on the plug.

• The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a

single wall outlet should not exceed the fuse rating.

Cleaning and servicing

When cleaning the computer, follow these steps:

1. Turn off the computer.

2. Disconnect the AC adapter.

3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners.

If either of the following occurs:

• The computer has been dropped or the body has been damaged;

• The computer does not operate normally

Frequently asked questions on page 56.

First things first - 7

8 - Your Acer computer tour

YOUR ACER COMPUTER TOUR

After setting up your device as illustrated in the Setup Guide, let us show you around your new Acer computer. You can enter information into your new computer via the touchscreen.

Computer

Your device has two components: the computer and the keyboard. The following set of images will describe all of these. The views are

labeled as if you are holding the computer with the screen towards you and the camera at the top.

Cover view

# Icon Item Description

1 Webcam

Web camera for video communicat

ion.

Front view

# Icon Item Description

1 Webcam

2 Speakers Delivers stereo audio output.

Web camera for video communicat

ion.

Your Acer computer tour - 9

10 - Your Acer computer tour

2 3

Bottom view

# Icon Item Description

Left/right views

Keyboard conne

ctor

Keyboard hook

slot

Connects to the keyboard.

Fastens to the keyboard.

# Icon Item Description

1 Microphone

Internal microphone for sound recording.

# Icon Item Description

MicroSD card slot

Headset/ speaker jack

HDMI micro connector

Insert a microSD card into this slot.

Connects to audio devices (e.g.,

kers, headphones) or a headset

spea with microphone.

Supports high-definition digital video connections.

Connects to USB devices. A micro USB to

Micro USB conne

ctor

connect to USB devices.

When using a USB port, it is recommen

USB adapter is needed to

ded to plug in the power

adapter.

Press to turn the computer on; press again

Power button

to place the computer in Sleep mode. Press and hold to turn the computer off.

+ / -

8 Home button

Volume control key

Adjusts the system volume.

Press to go directly to the Windows

me screen.

Your Acer computer tour - 11

LED Indicators

LED color State Description

Blue Steady The computer is on.

Amber Steady

Amber Blinking

Off The computer is off or fully charged.

The computer is charging and plugg

ed in. The battery is critically low or

abnormal b

attery situation.

12 - Your Acer computer tour

Keyboard

Keyboard front view

# Icon Item Description

1 Keyboard hooks Fastens to the computer. 2 Keyboard For entering data into your computer.

Touch-sensitive pointing device.

The touchpad and selection buttons f

orm a single surface.

3 Touchpad

Keyboard conne

ctor

Press down firmly on the touchpad surface to Press down firmly on the lower right corner to perform a right Swipe the right-hand edge of the touch charms.

Connects to the computer.

perform a left click.

pad inward to access the

click.

Keyboard right view1

# Icon Item Description

USB port Connects to USB devices.

Your Acer computer tour - 13

14 - Your Acer computer tour

Attaching and detaching the keyboard

The Acer Smart Hinge makes attaching and detaching the keyboard fast and easy.

Attach the computer with the keyboard by aligning the keyboard hooks and the keyboard hook slots to function as a laptop. Ensure the computer clicks into place.

Your Acer computer tour - 15

Detach the computer from the keyboard by lifting one corner to release it from the keyboard to function as a tablet.

You can also attach the computer to the keyboard facing outwards as a display. Ensure the computer clicks into place.

16 - Using the keyboard

USING THE KEYBOARD

The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock keys and embedded numeric keypad

The keyboard has three lock keys which you can toggle on and off.

Lock key Description

Caps Lock

Num Lock <Fn> + <F11>

Scroll Lock <Fn> + <F12>

When Caps Lock is on, all alphabetic characters typed are in uppercase.

When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.

When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired access Num Lock on Num Lock off

Number keys on embedded keypad

Cursor-control keys on embedded keypad

Main keyboard keys

Type numbers in a normal manner.

Hold <Shift> while using cursor-control keys.

Hold <Fn> while typing letters on embedded keypad.

Hold <Fn> while using cursor-control keys.

Type the letters in a normal manner.

Using the keyboard - 17

Hotkeys

The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output.

To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey Icon Function Description

Turns on / off the computer's

<Fn> + <F3> Airplane mode

<Fn> + <F4> Sleep

<Fn> + <F5> Display toggle

<Fn> + <F6> Display off

Touchpad toggle

<Fn> + <F8> Speaker toggle

<Fn> + <F11> Number Lock

<Fn> + <F12> Scroll Lock Turns Scroll Lock on or off.

<Fn> + < > Brightness up

Brightness down

network devices.

(Network devices vary by configuration.)

Puts the computer in Sleep mode.

Switches display output between the display screen, external monitor (if connected) and both.

Turns the display screen backlight off to save power. Press any key to return.

Turns the built-in touchpad on and off.

Turns the speakers on and off.

Turns the embedded numeric keypad on or off.

Increases the screen brightness.

Decreases the screen brightness.

<Fn> + < > Volume up Increases the sound volume.

<Fn> + < > Volume down Decreases the sound volume.

18 - Using the keyboard

Windows keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Pressed alone it returns to the Start screen or to

Windows key

Application key

return to the last open app. It can also be used with other keys for special functions, please check Windows Help.

This key has the same effect as clicking the right mouse button; it opens the application's context menu.

TOUCHPAD

Note

Touchpad basics

The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement.

The touchpad is sensitive to finger movement; the lighter the touch, the better the response. Please keep the touchpad and your fingers dry and clean.

The cursor is controlled by some basic gestures:

• Single-finger slide: Slide a finger across the touchpad to move the cursor.

• Single-finger press or tap: Press the touchpad down, or lightly tap the touchpad with your finger, to perform a 'click', which will select or start an item. Quickly repeat the tap to perform a double tap or 'double click'.

• Single-finger press in the bottom-right corner: Press the bottom right corner of the touchpad to perform a 'right click'. In the Start screen, this will toggle the app commands, in most apps this will open a context menu related to the selected item.

• Drag: Press and hold the bottom left corner of the touchpad, or tap twice anywhere on the touchpad, then slide a second finger across the touchpad to select all items in an area.

Touchpad - 19

Touchpad gestures

Windows 8.1 and many applications support touchpad gestures that use one or more fingers.

Support for touchpad gestures depends on the active application.

20 - Touchpad

This allows you to control applications with a few simple gestures, such as:

• Swipe in from edge: Access Windows tools by swiping into the center of the touchpad from the right or left edge.

• Swipe in from right: Toggle the charms.

• Swipe in from left: Switch to the previous

app.

• Two-finger slide: Swiftly scroll through web pages, documents and playlists by placing two fingers on the touchpad and moving both in any direction.

• Two-finger pinch: Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture.

Recovery - 21

Note

Important

Note

RECOVERY

If you are having trouble with your computer, and the frequently asked questions (see Frequently asked questions on page 59) do not help, you can 'recover' your computer - i.e. return it to an earlier state.

This section describes the recovery tools available on your computer. Acer provides Acer Recovery Management, which allows you to create a recovery backup, a drivers and applications backup, and to start recovery options, either using Windows tools, or the recovery backup.

Acer Recovery Management is only available with a pre-installed Windows operating system.

We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible. In certain situations a full recovery will require a USB recovery backup.

Creating a recovery backup

To reinstall from a USB storage drive, you must first create a recovery backup. The recovery backup includes the entire original contents of your computer’s hard drive, including Windows and all factory-loaded software and drivers. Using this backup will restore your computer to the same state as when you purchased it, while giving you an option to retain all settings and personal data.

Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 or larger.

22 - Recovery

1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps.

2. Click Create Factory Default Backup. The Recovery Drive window opens.

Make sure Copy contents from the recovery partition to the recovery drive is selected. This provides the most complete and safest recovery backup.

3. Plug in the USB drive then click Next.

Recovery - 23

Important

• Since the recovery backup requires at least 16 GB of storage

after formatting, it is recommended to use a USB drive with a capacity of 32

GB or larger.

4. You will be shown the backup progress on the screen.

5. Follow the process until it completes.

6. After creating the recovery backup, you can choose to delete the recovery information on your computer. If you delete this information, you can only use the USB recovery backup to restore your computer, if you lose or erase the USB drive, you cannot restore your computer.

7. Unplug the USB drive and label it clearly.

Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.

Creating a drivers and applications backup

To create a Drivers and Applications Backup, that contains the factory-loaded software and drivers needed by your computer, you

24 - Recovery

may use either a USB storage drive or, if your computer features a DVD recorder, one or more blank recordable DVDs.

1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps.

2. Click Create Drivers and Applications Backup. Plug in the USB drive or insert a blank DVD into the optical drive, then

click Next.

• If you are using a USB drive, make sure your USB drive has

enough capacity before continuing.

• If using DVDs, it will also show the number of blank, recordable

discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs.

3. Click Start to copy files.You will be shown the backup progress on the screen.

4. Follow the process until it completes:

• If you are using optical discs, the drive ejects each disc as it

completes burning it. Remove the disc from the drive and mark it

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